In their efforts to provide distance learners with the most effective services possible, librarians and information specialists are working more and more with faculty in academic departments, IT departments, and other librarians at cooperating institutions. Improving Internet Reference Services to Distance Learners chronicles how those efforts have seen librarians become actively involved in online course management and delivery systems, particularly Blackboard, Desire2Learn, and WebCT, or by embedding themselves into the online course structure to better learn where students need assistance. This invaluable resource also examines how librarians use Internet resources to support professional and continuing education and to establish university-wide information and referral services to provide quality service to distance learners. Improving Internet Reference Services to Distance Learners encourages librarians to think more broadly about working with outside individuals when designing and providing reference and other services to nontraditional users. The book examines why it's best to consider user needs, funding, staff management, and collaboration development when planning Internet reference services, how to develop and implement a required, credit-bearing online information literacy course, and how to apply effective marketing techniques from the business world to increase awareness of reference support services available to distance learners. It also offers a look at the Walden University Library at Indiana University-Bloomington, which houses no print collectiononly online databasesand includes case studies that document the design and development of Internet reference services for the University of Illinois' Fire Service Institute, and the efforts to provide support for doctor of pharmacy students at the University of Wisconsin-Madison in their final year of study. Improving Internet Reference Services to Distance Learners provides practical information on: monitoring online discussion threads devoted to library research Web-based interactive tutorials integrating library services in support of coursework integrating library services into online courses offering, promoting, and providing instruction to public users, as well as local and distance students developing a web site that centralizes information about library services and resources the potential of the academic library to be the central provider of information and referral services for an entire university Improving Internet Reference Services to Distance Learners is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

In their efforts to provide distance learners with the most effective services possible, librarians and information specialists are working more and more with faculty in academic departments, IT departments, and other librarians at cooperating institutions. Improving Internet Reference Services to Distance Learners chronicles how those efforts have seen librarians become actively involved in online course management and delivery systems, particularly Blackboard, Desire2Learn, and WebCT, or by embedding themselves into the online course structure to better learn where students need assistance. This invaluable resource also examines how librarians use Internet resources to support professional and continuing education and to establish university-wide information and referral services to provide quality service to distance learners. Improving Internet Reference Services to Distance Learners encourages librarians to think more broadly about working with outside individuals when designing and providing reference and other services to nontraditional users. The book examines why it's best to consider user needs, funding, staff management, and collaboration development when planning Internet reference services, how to develop and implement a required, credit-bearing online information literacy course, and how to apply effective marketing techniques from the business world to increase awareness of reference support services available to distance learners. It also offers a look at the Walden University Library at Indiana University-Bloomington, which houses no print collectiononly online databasesand includes case studies that document the design and development of Internet reference services for the University of Illinois' Fire Service Institute, and the efforts to provide support for doctor of pharmacy students at the University of Wisconsin-Madison in their final year of study. Improving Internet Reference Services to Distance Learners provides practical information on: monitoring online discussion threads devoted to library research Web-based interactive tutorials integrating library services in support of coursework integrating library services into online courses offering, promoting, and providing instruction to public users, as well as local and distance students developing a web site that centralizes information about library services and resources the potential of the academic library to be the central provider of information and referral services for an entire university Improving Internet Reference Services to Distance Learners is an invaluable resource for librarians working in academic, school, special, and public settings, and for library science faculty and students.

Learn how to provide better service to distance information users! This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problemsand fresh strategies and solutionsto further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Each distinguished contribution was carefully selected by a 26-member advisory board using a juried abstracts process. Thorough bibliographies, useful figures, tables, and graphs provide accessibility and clarify ideas. Some of the topics in this book include: the promotion of library services to Native American students the planning and development process of a project to create a Web-based multi-media instruction tool for off-campus graduate students an examination of direct linking tools provided by major aggregators distance learning for the learning disabled distance learning implementation strategies for institutions course management software (CMS) and library services integration a survey of Association of Research Libraries offered services the do's and don'ts of videoconferencing on and off-campus an eBooks collection study one-on-one research coaching via digital reference service an online tool that assesses students' research skills and attitudes creating a library CD for off-campus students expanding student and faculty access to information services the collaboration with faculty on electronic course reserves developing assessment questions for services supporting off-campus learning programs providing secure off-campus access to library services beyond proxy servers and much, much more! The Eleventh Off-Campus Library Services Conference Proceedings is an invaluable comprehensive resource detailing the latest challenges and solutions for on- and off-campus librarians.

As automation and competitiveness between companies and countries grows, the need for the speedy research and delivery of information is becoming greater than ever before. Defining technology transfer as 'the process of getting technical knowledge, ideas, services, inventions, and products from their origin to wherever they can be put to practical use', this book, first published in 1991, explores the role of the information specialist in the technology transfer process. It brings together discussions from information mediaries associated with federal information centres, academic research institutions, and a large metropolitan public library. Agencies and organizations at the federal, state, and local level that are involved in and responsible for technology transfer programs are described in a who's who section of the volume, and the system for the distribution of information at NASA is covered in detail, this being considered by some to be the birthplace of the technology transfer concept. The various regional NASA Industrial Application Centers are also identified, and the numerous print and online services available are noted as well. Other topics covered include the use of technology transfer in agricultural programs to improve U.S. competitiveness in the global marketplace and how the large public library can promote technology transfer by acting as important centres for information transfer and research.

This book, first published in 1992, explores the issue of library assessment methods and the impact of accountability on the delivery of reference services. It is a call for librarians to actively adopt performance measures and learn how to work with the results. It analyses a wealth of assessment methods that librarians can use to collect data and create standards that are valid, practical, and useful in accounting for reference services. Some of the methodologies described include quantitative measures, qualitative measures, patron surveys, questionnaires, interviews, case studies, peer review, unobtrusive testing, and even updating the library's policies and procedures manual as a way to evaluate services. A variety of assessment methods for reference services are applied to all types of libraries. Chapters in Assessment and Accountability in Reference Work describe how a small town library defends the relevancy of its services at a town meeting, how a special library documents the value of its services to cost-conscious management, and how academic libraries can become involved in university- and college-level assessment programs. Librarians seeking to develop their own assessment methods will benefit from practical advice on assessing diversity in the library, and helpful suggestions for improving reference services through training workshops, peer-coaching, and changes in organizational climate.

This book, first published in 1983, examines translation sources and their activities, as well as ways in which librarians can become aware of what has been translated, and obtain copies. The sci-tech literature of the world reflects the international nature of its sources, and is published in many languages. There are many avenues available for obtaining translations of such materials, and this book is devoted to a review of these sources and their activities.

Catch up with the many innovations now affecting sci/tech libraries
The twenty-four chapters in Innovations in Science and Technology Libraries discuss the creation of digital collections, e-repositories, personalized Web environments, and discipline-specific Web sites for students and researchers. The book also explores the use of new technologies to improve document delivery and service provision as well as demonstrations of leadership by science librarians who are willing to take risks, adapt to change, control costs, and collaborate with colleagues.
Here is just a fraction of the fascinating cases and important concepts highlighted in Innovations in Science and Technology Libraries: the Drexel University Library's transition from print to an electronic-only journal collection the benefits of adopting a just-in-time (purchase on demand) rather than a just-in-case acquisitions policy IntelliDoc--how it has raised the standard for document delivery worldwide and increased international recognition of CISTI how California State University, Sacramento, merged its science library into its central reference department--an examination of the two-year merging process the creation of branch libraries focused on electronic information--an engineering library at Kansas State University and an agriculture library at the University of Manitoba the impact of electronic information upon undergraduate science education literacy competencies in the sciences--and their implications for library instruction how the MIT libraries created and developed the Reference Vision system that now guides all of their new reference services the impact of learning communities upon library services recent additions that enhance the usefulness of the IEEE Xplore online delivery system Innovations in Science and Technology Libraries will bring you up-to-date on the latest developments, sharpen your awareness of new concepts and techniques in sci/tech librarianship, and help your library stay abreast of important changes in this ever-evolving field. Make it a part of your professional reference collection today

Avoid legal consequences in your library by knowing copyright law! Legal Solutions in Electronic Reserves and the Electronic Delivery of Interlibrary Loan guides you through the process of developing policies to protect you, your library, and your patrons. The book examines the philosophy and regulations behind the laws and guidelines that apply directly to library services, allowing library staff and administration to better understand why these rules are needed. This vital resource offers suggestions and advice to ensure your library can offer the best services to your patrons while staying within the boundaries of the law. With this informative tool, you'll learn more about: copyright basicsspecial allowances, licensing, penalties confidentiality basicsstate regulations, institutional regulations, records retention policies electronic reserves and electronic delivery of interlibrary loandifferences of electronic versus physical, negotiating permissions and database contracts for use and more! Legal Solutions in Electronic Reserves and the Electronic Delivery of Interlibrary Loan shows you where to find works in the public domain and free E-material on the Internet. It also lists several Web sites to help you obtain permission, acquire information on copyrights and electronic reserves, or join a listserv or discussion group on these issues. This book includes a section on current legislative issues that will affect you in the future. To help you plan your course of action, Legal Solutions in Electronic Reserves and the Electronic Delivery of Interlibrary Loan includes the text of several important laws and guidelines, such as: the Copyright Law the Agreement on Guidelines for Classroom Copying in Not-For-Profit Educational Institutions with Respect to Books and Periodicals the CONTU Guidelines on Photocopying under Interlibrary Loan Arrangements the CONFU Fair-Use Guidelines for Electronic Reserve Systems the American Library Association Model Policy Concerning College and University Photocopying for Classroom, Research, and Library Reserve Use (Section on Reserves)

British university libraries face major financial, technological, and organizational challenges. Cuts in funding, the spread of new technology, and changes to the provision of university education as a whole are combining to fundamentally alter the circumstances in which university libraries operate. This book, first published in 1989, provides a thorough understanding of the major trends that have emerged during the past decade and projects them into the future to assess their likely effect over the next few years. By focusing on the most important developments in the areas of finance, staffing, collections, services, automation, and relations with other libraries, author Toby Burrows exposes the forces that threaten the very nature of the British university library. The changes affecting British universities as a whole are also analysed since these broad influences have been a major cause of change in libraries and are essential to an understanding of that change. The future of the British university library depends on its ability to clearly articulate a coherent vision of its own future; this book takes a crucial step toward this goal.

This handbook is designed to help researchers, journalists, students, and business people to locate the rich array of Washington institutions and organizations that focus on issues pertaining to Central Asia and the Caucasus region, particularly in the post-Soviet period. Washington's status as a major repository of documentation on every aspect of the region is strong and growing daily. Beyond the Library of Congress, which intensively collects newspapers and other published materials from the region, and the Foreign Broadcast Information Service, which does the same for radio, there are hundreds of national and international public, non-profit, and private organizations and institutions in Washington with extensive links to Central Asia and the Caucasus, all of which maintain active archives and collections. The Guide includes more than 270 entries. It describes the structure and scholarly and technical resources of libraries, archives and manuscript repositories, museums and galleries, collections of sound and visual recordings, map and film collections, and the holdings of research centers and information agencies. Academic programs and departments of the metropolitan area's many institutions of higher learning are covered, along with international organizations, U.S. and foreign government agencies, association and advocacy groups, scientific organizations, educational and cultural organizations, corporations, technical assistance organizations, religious organizations, publications and media operations, bookstores and online resources. An index of organizations and institutions enhances the Guide's usefulness.

Law Librarianship in the 21st Century, a text for library and information science courses on law librarianship, introduces students to the rapidly evolving world of law librarianship. With no prior knowledge of the law required, students using this book will find practical answers to such questions as: What is law librarianship? How do you become a law librarian? How does law librarianship interrelate with the legal world? Individual chapters provide a concise treatment of such specialized topics as the history of law librarianship, international law, and government documents. Standard topics are dealt with as they apply to the law library, including collection development, public services, technical processing, administration, technology, and consortia. The textbook also includes an explanation of the common acronyms and special terminology needed to work in a law library. This new edition updates the text throughout and adds two new chapters.

This handbook provides thorough, up-to-date information on associations concerned with the fields of librarianship, documentation, information science and archives. The third, completely revised and expanded edition contains over600 comprehensive and updated entries from over 130 countries. The first part lists internationally active associations in alphabetical order. In the second part, national associations are arranged by country, and listed within the countries alphabetically. The volume includes indexes of associations, official journals, officers and subjects.

Discover innovative outreach services you can implement for your library! Outreach Services in Academic and Special Libraries examines the creation and delivery of outreach programs designed to promote awareness of the library by meeting the information needs of underserved or uninformed patrons. This book contains the experiences of academic and special librarians who describe a wide array of successful outreach programs that are in place throughout the country. This valuable tool introduces professional librarians and library science students and faculty to current and highly innovative models of outreach services implemented in a variety of academic and special library settings. This extensive resource shows how to use outreach programs to market new information resources and services to library constituents. Outreach Services in Academic and Special Libraries contains charts, graphs, and pictorials to help walk you through the process of creating an outreach program at your library. This book also presents bibliographies, suggestions on how to improve on existing designs, and the librarians' wish lists of ideas they'd like to try in the future. Outreach Services in Academic and Special Libraries presents case studies covering many topics related to outreach services, including: outreach to special groups of remote users multicultural outreach collaborative outreach partnerships with university and college departments and community organizations outreach Web sites targeting special groups marketing library services and resources information literacy as a form of outreach multi-media kiosks and exhibits book talks outreach to new faculty and transfer students and more! Librarians will benefit from the wide range of creative ideas and successful case studies implemented by library colleagues representing institutions from around the country. Outreach Services in Academic and Special Libraries serves as a catalyst for librarians to implement similar outreach programs at their own academic or special library.

Technological advances and the rise of collaborative, interdisciplinary approaches have changed the practice of research. The 21st century researcher not only faces the challenge of managing increasingly complex datasets, but also new data sharing requirements from funders and journals. Success in today's research enterprise requires an understanding of how to work effectively with data, yet most researchers have never had any formal training in data management. Libraries have begun developing services and programs to help researchers meet the demands of the data-driven research enterprise, giving librarians exciting new opportunities to use their expertise and skills. The Medical Library Association Guide to Data Management for Librarians highlights the many ways that librarians are addressing researchers' changing needs at a variety of institutions, including academic, hospital, and government libraries. Each chapter ends with "pearls of wisdom," a bulleted list of 5-10 takeaway messages from the chapter that will help readers quickly put the ideas from the chapter into practice. From theoretical foundations to practical applications, this book provides a background for librarians who are new to data management as well as new ideas and approaches for experienced data librarians.

Examine the vital issues facing sci-tech libraries in today's economic and technological climate
This book addresses current challenges and changes in science and technology libraries--and shows how librarians are handling them in difficult financial times. It examines issues related to closing and merging libraries, online collections maintenance and costs, assistance/outreach geared toward specific groups of library patrons, and the gathering of usage statistics in the electronic environment. You'll also find specific descriptions--and a general overview--of new technologies and case studies of the impact of new technologies on sci-tech library management. Handy tables and figures make the information easy to access and understand.
Presenting a wide variety of problems and solutions, Information Practice in Science and Technology will help you understand the needs of users regarding current information technologies and how to meet them. From the editor: "Among the critical challenges facing sci-tech libraries (and actually all libraries) are the need to perform detailed collection assessment and evaluation, particularly in regard to e-resource collections; the need to examine and provide appropriate public services; and the need to develop strategies for the adoption of new information technologies. This book addresses these key issues and attempts to provide both perspective and insight into these problems."
Information Practice in Science and Technology examines: how merging academic departmental libraries can both improve services and smooth the transition to increased use of digital information the process of developing, managing, and providing access to an electronic collection--a case study from the University of Notre Dame, with special attention paid to licensing and publisher agreements how a limited Web interface can be enhanced and become a digital portal to a library's print collection--a case study from the Grainger Engineering Library at the University of Illinois how libraries can support academic faculty research in cross-disciplinary subject areas how to address the specialized subject area information needs of meteorologists and geologists outreach methods that the University of California uses to better connect with library patrons and demonstrate the services that the library offers Digital Object Identifiers (DOIs)--the new technology for archiving and linking electronic information how to gather and benefit from usage statistics, with attention to electronic databases, statistics gathered from public library terminals, and transaction log usage statistics for electronic reserves the proposals to provide all government documents through an electronic distribution system--and what that will mean to sci-tech libraries

This book, first published in 1983, examines the key role that serials play in sci-tech libraries, serials being a source of prime importance for scientists and engineers. The problems and costs associated with the selection, handling and storage of serials are closely analysed by expert library specialists.

This book, first published in 1990, analyses the variety of ways in which libraries extend their resources to users beyond the physical walls of their organization. Librarians discuss the concept of the library as more than just a place - since its holdings can now appear on the screen of users' computers in the same city or in a city hundreds of miles away - but rather as a force that electronically links users directly with both local and remote sources of information. Six informative chapters examine electronic information systems and document delivery from the local collection to the workplace, between system libraries and from non-library sources. Readers can look first hand at some of the most sophisticated and widespread systems in the country, including four academic libraries that promote electronic services to remote users and two special libraries offering innovative services. The authoritative contributing authors also forecast new systems and services.

Through its discussions on planning, using space, and selecting equipment and furnishings, this book, first published in 1988, provides guidance for those who have little or no experience in designing a facility for a special library - one that serves a corporation, government agency, non-profit organization, professional society, or a special subject-oriented library located in an academic institution or public library. Its text is stimulating yet sound, and will serve not only librarians planning new facilities but also those involved in remodelling or renovating existing facilities. The appendices contain descriptions and layouts of four typical libraries, each showing the result of careful, creative planning.

This book, first published in 1984, is an effective guide to help librarians develop a more systematic and effective approach to dealing with overdues. The editors present statistical data on overdues, as well as successful tactics employed by various libraries to combat the persistent problem of overdue materials.

This book, first published in 1985, examines issues such as the discussion of goals and rationales for charging for online searches, conflicts between reference and other library departments, how to provide quality service and who is best suited to provide it.

Using Open Educational Resources to Promote Social Justice explores the opportunities and challenges of moving the discussion about open educational resources (OER) beyond affordability to address structural inequities found throughout academia and scholarly publishing. OER have the potential to celebrate research done by marginalized populations in the context of their own communities, to amplify the voices of those who have the knowledge but have been excluded from formal prestige networks, and to engage students as co-creators of learning content that is relevant and respectful of their cultural contexts.   Edited by academic librarians with experience advocating across campus, Using Open Educational Resources to Promote Social Justice takes a multidisciplinary approach and is filled with examples of the ways OER and open pedagogy can be used to support social justice in education. In five sections, it covers a wide range of topics from theoretical critiques to multidisciplinary examples of OER development in practice to examinations of institutional support for OER development. Section I: Theory and Problematizing Section II: Open Praxis Section III: Decolonizing Learning in the Global South Section IV: Scaling Up with Institutional Policies (Approaches) Section V: Building and Decolonizing OER Platforms  Using Open Educational Resources to Promote Social Justice offers something for everyone who advocates for open pedagogy and OER across campus, from librarians to teaching faculty to centers for teaching and learning. It demonstrates ways that open pedagogy—and especially practices that encourage students to participate in building or localizing OER—can provide a way to incorporate a wider range of perspectives into original research projects and add these crucial perspectives into the scholarly discourse.

First published in 1992, the purpose of this book is to identify and describe the most important factors that must be considered in making decisions about the optimal ways to provide access to information - in short the best way to use the humans, the machines, and the intangible resources known as information, particularly at the organizational level. In recent years executives have begun to outsource computing and telecommunications functions primarily to control costs. Traditional libraries and information centres have been disbanded in favour of service contracts or outright leasing of staff. Both the private and public sector are examining their information service operations from the point of view of cost effectiveness. Decisions about owning versus leasing of information are being made daily. Decision makers are finding that they must deal differently with funding and budgeting of information systems and libraries than they have in the past. New paradigms for these service functions already exist. Not only have corporations and governments begun to contract out entire information service operations, but libraries themselves have begun to consider the costs, effectiveness, and implications of outsourcing some of their operations and services. This book provides a framework for decision-makers to view and review information services within their organizations. Entire units, components of libraries and information centres are defined and untangled so that the widest variety of organizations can analyse their own environments. Although there is a minimal use of library and computing jargon, a short glossary at the end explains terms for which there is no simple English language substitute. Each chapter is accompanied by comments from a broad range of experts in the information field.

Needed now more than ever: a guide that includes 500 diverse contemporary fiction and memoir recommendations for preteens and teens with the goal of inspiring greater empathy for themselves, their peers, and the world around them. As young people are diagnosed with anxiety and depression in increasing numbers, or dealing with other issues that can isolate them from family and friends-such as bullying, learning disabilities, racism, or homophobia-characters in books can help them feel less alone. And just as important, reading books that feature a diverse range of real-life topics helps generate openness, empathy, and compassion in all kids. Better with Books is a valuable resource for parents, teachers, librarians, therapists, and all caregivers who recognize the power of literature to improve young readers' lives. Each chapter explores a particular issue affecting preteens and teens today and includes a list of recommended related books-all published within the last decade. Recommendations are grouped by age: those appropriate for middle-grade readers and those for teens. Reading lists are organized around: Adoption and foster care Body image Immigration Learning challenges LGBTQIA+ youth Mental health Nature and environmentalism Physical disability Poverty and homelessness Race and ethnicity Religion and spirituality

Antiracist Library and Information Science: Racial Justice and Community presents the scholarship and insights of seasoned academic researchers and experienced practitioners as well as emerging scholars, graduate students, new professionals and activists in the field of LIS on the topic of antiracism. The chapters represent a combination of critical, scholarly and reflective perspectives on the theory, practice and progress made towards the actualization of antiracism in LIS and the creation of racially just communities. This volume has been divided into three main sections. The first section, 'Theoretical Groundings,' addresses the philosophical, ontological, axiological, theoretical and epistemological perspectives on race-based oppression, racial justice and anti-racist values and ethics. The second section, 'Dimensions of the Problem of Race in LIS and Community,' presents explorations of the specific problems of racism in LIS practice - racism embedded in the tools and technologies of the profession and its services, in social relations and in the practices of LIS workplaces. The final section, 'Developing Antiracist LIS and Creating the Beloved Community' presents practical solutions for realizing the vision of an antiracist LIS and the creation of racially justice communities. The contributors have provided a response and initial solutions for how the LIS professions can meet their espoused ideals for providing the best services for their communities. This work provides scholarship, food for thought, frameworks, and proposals for discussions for achieving the end of racism in LIS and the creation of just world.

This book, first published in 1982, is specifically devoted to the analysis of problems, innovative practices, and advances relating to the control and servicing of technical reports.