Compare and contrast library reference models and more consumer-oriented models
Digital versus Non-Digital Reference: Ask A Librarian Online and Offline analyzes the quality of commercial Ask A Librarian (AskA) and tutorial services and how they compare to traditional library services. Edited by Jessamyn West--proprietor of librarian.net and the "hippest ex-librarian on the Web" according to "Wired" magazine--the book looks at library models and more consumer-oriented models, examining a variety of services that range from Ask Jeeves(R) and Google Answers(TM) to your own reference desk and Web e-mail reference forms. Academic librarians and information specialists share their experiences--good and bad--in starting, assessing, or ending AskA services and in working with collaborative reference tools and outsourcing reference services, and discuss the highs and lows of dealing with individual online services.
Digital versus Non-Digital Reference: Ask A Librarian Online and Offline chronicles the experiences and interactions of librarians with digital reference, including case studies, how-to guides, and philosophical essays. The book's contributors discuss their concerns about using the Internet as not only a reference tool but as a reference medium that most libraries find inevitable to some degree. Topics include the political ramifications of offsite or outsourced reference, the truth behind the assertion that "it's all available online," cultural and/or language barriers to text-based reference services, and patrons' experiences with reference tools, from a librarian's perspective.
Digital versus Non-Digital Reference: Ask A Librarian Online and Offline addresses:
policy, staffing and technology for telephone reference services e-mail reference in public libraries the University of Michigan's Internet Public Library archivists and remote users in the digital age success and failure with commercial AskA programs the history of Q and A NJ, New Jersey's virtual reference service multilingual chat reference systems the ongoing debate over the value of digital reference the case for nonintrusive reference Digital versus Non-Digital Reference: Ask A Librarian Online and Offline is an invaluable resource for practitioners and academics on the appropriate assessment, technologies, and methods for successfully creating and operating human-mediated, Internet-based information services.

The rampant nature of technology has caused a shift in information seeking behaviors. In addition, current trends such as evidence based medicine and information literacy mean that one time instructional sessions cannot provide our patrons with all of the skills they need. For this reason, many librarians are working to develop curriculum based instruction that is semester long or consisting of many sessions throughout an academic program. In addition to teaching, librarians are also becoming embedded in the curriculums they support by serving as web-based course designers, problem-based learning facilitators, or members of curriculum committees. Although it is fairly obvious that library instruction is important and that librarians should be equipped to provide this instruction, the majority of ALA accredited programs offer only one course on library instruction, the courses are only available as electives, and they are often only offered once a year. Librarians need to gain their instructional experiences through real life experiences, mentors, and of course, books like this one. Many books commonly discuss one-shot sessions and provide tips for getting the most out of that type of instruction. There are not as many that discuss curriculum based instruction in a section, let alone an entire book. Curriculum-Based Library Instruction: From Cultivating Faculty Relationships to Assessment highlights the movement beyond one-shot instruction sessions, specifically focusing on situations where academic librarians have developed curriculum based sessions and/or become involved in curriculum committees. This volume describes and provides examples of librarians varied roles in the curriculum of education programs. These roles include semester long or multi-session instructor, web-based course designer, problem-based learning facilitator, and member of a curriculum committee. In addition to describing the roles that librarians have in supporting curriculum, the book describes how to carry out those roles with sections devoted to adult learning theory, teaching methods, developing learning objectives, and working with faculty to develop curriculum. Examples of library sessions devoted to information literacy, evidence based practice, information literacy, and biomedical informatics are included. This book is not limited to one mode of delivering information and covers examples of face to face, distance and blended learning initiatives."

Explore the vital links between technology and lifelong learning!
Get the real-life perspective of professionals at the intersection of old ways and new technology in this book written by and for librarians. Information Literacy Programs: Successes and Challenges provides you with the different viewpoints of librarians who have taken varying paths in their information literacy programs. You?ll learn about the roles of Web-based collaboration, teamwork with academic and administrative colleagues, evidence-based librarianship, and active learning strategies in library instruction programs. Information Literacy Programs can help you refresh your own teaching while opening your eyes to the many possible approaches to information literacy.
Helpful features you?ll find in Information Literacy Programs include: tips on connecting with technology-savvy ?Generation Y? principles for multi-campus collaboration guidelines for setting up a successful retreat for teaching librarians information about the benefits of interdisciplinary partnerships comprehensive bibliographies methods for assessing your current information literacy programs discussion of immersion programs for professional development

AS SEEN ON BBC ONE'S THE ONE SHOW 'Nature is a universal resource. For too long Black, Brown and people of colour have felt unwelcome and marginalised in spaces that should be for everyone.' -Flock Together Nature is a powerful source of creativity, inspiration and healing; however, it has not always felt like a safe space for people of colour. Flock Together is here to change that, by inspiring everyone, regardless of race, religion or economic status, to build their relationship with the outdoors and embrace all that nature has to offer. Founded by Ollie Olanipekun and Nadeem Perera in summer 2020, Flock Together is the UK's first birdwatching collective for people of colour. Ollie and Nadeem share a mutual love of nature - it is their outlet when faced with neglect and prejudice, it is a place for deep thought and discovery, and it is the foundation on which their friendship and community is built. Part memoir, part manifesto, Outsiders is Flock Together's call-to-action. Divided into six parts, each chapter focuses on a key pillar in the Flock's mission: 1. Make Nature a Must explores the contrast between urban and rural lifestyles. How does the urban environment disconnect the individual from nature? How is nature beneficial to us all? 2. Challenging Preconceptions shows the complexities people of colour face when they are stereotyped. How can we change these preconceptions? 3. Nature as My Healer assesses the systemic issues impacting the mental health of people of colour. How can nature help mitigate this? 4. Building a Community offers guidance to building your own community. How can a community bring systemic change? 5. Who Runs Nature? outlines what we can do to benefit nature. How do communities around the world cooperate with the ecosystem and how can this be introduced more to the western world? 6. Creative Mentorship looks at the obstacles young people of colour face when shut out of particular spaces. How does mentorship help reclaim those spaces?

The Information Management Systems group at the University of Padua has been a major contributor to information retrieval (IR) and digital libraries. The papers in this book include coverage of automated text categorizations, web link analysis algorithms, retrieval in multimedia digital libraries, and multilingual information retrieval. The text will appeal to institutions and companies working on search engines and information retrieval algorithms.

This volume focuses on practical and empirical accounts of organizational change in the social sciences and impacts upon the professional skills, collections, and services within social science libraries. Section one focuses upon the question of interdisciplinary within social science libraries and the role of libraries to both react to and facilitate paradigm shifts in research and science. Section two focuses on the rise of data as a resource to be collected and shared within social science libraries. The third section focuses on the role of librarians to facilitate the development of social organizations that develop around new technologies and research communities. Changed role of librarians within social science libraries Describes new developments of social organizations Essential for librarians

This comprehensive textbook of health sciences librarianship provides the library student and new librarian with the background and skills necessary to handle day-to-day activities and provide quality services in a health sciences library or a more general library serving students and practitioners in the health professions. The book has 16 chapters, each authored by an experienced medical librarian and is organized logically into 4 sections: *The Profession, *Collection Services, *User Services, and *Administrative Services. Each chapter contains photographs, figures, tables, and charts illustrating the essential concepts introduced. Overseen by a 3-member editorial board of leading professors in medical librarianship programs, this authoritative text provides students, beginning, and experienced librarians with a comprehensive overview of state-of-the-art medical librarianship.

Agriculture to Zoology: Information Literacy in the Life Sciences sets the stage for purposefully integrating information literacy activities within the subject-specific content of the life sciences. The book is written for librarians and other professionals who teach information literacy skills, especially those in the science disciplines, and most especially the life sciences. It is also intended to be helpful to secondary school teachers, college faculty who teach life science-related subjects, library school students, and others interested in information literacy and science education. Anyone wanting to learn more about the Earth's life sciences, from citizen to scientist, will benefit as well. The book's seven chapters fill a gap with varying perspectives of literacy instruction in the life sciences and include resources identified by academic librarians as important for use in subject-specific research in higher education. Contributors are longtime specialists in the fields of the life sciences, science and information literacy, scientific and electronic communication, assessment, and more, including Arctic and Antarctic information.

The many recent changes in higher and further education mean that it is more important than ever to analyse the needs of academic library users, and both promote and provide the service they require. This constructive book, pervaded throughout by the impact of IT on the learning environment, surveys the influences on today's academic library, and explains how to increase user satisfaction through quality management. The author focuses particularly on users' behaviour in the library, the problems they cause or encounter, and how libraries cope. The book examines the varying needs of undergraduate and graduate, mature and part-time students, overseas students, franchised students, distance learners and other groups with special needs, explaining ways in which these needs can be identified and the service evaluated. One chapter is devoted to research and researchers' information demands. The particular requirements of subject communities and their consequences for academic libraries are also investigated, as well as the requirements of teaching staff and ways in which the library can work with them. The author emphasizes the importance of user education programmes and explains how to promote the library effectively with limited resources. For librarians, heads of services and senior library managers in further and higher education, and those, such as subject librarians, responsible for specific student groups, this book provides a comprehensive and realistic guide to providing and promoting a quality service. Students of librarianship and information management will gain valuable insight from this book into user analysis and improving the performance of information provision.

New Methods of Teaching and Learning in Libraries is a one-stop introduction to the role of technology in teaching and learning in libraries. Emerging models of library instruction and library support of instruction will be presented. Increasingly, librarians are called upon to partner with educational faculty and community members to deliver content and support innovative educational initiatives. Since libraries reach across academic disciplines and provide resources for the greater community, they are uniquely positioned to provide services and technologies that are available to many, bringing innovation out of silos and facilitating innovation in the community. Chapters covered include: * Active Learning in Collaborative Spaces * Creating Library Spaces that Foster Creation * Teaching Beyond the Library Walls * Teaching Skills for Career Success * Multimedia in Library Education * The Future of Mobile Libraries * Teaching and Learning in the Library of the Future Innovative programs will be highlighted and practical examples will be provided.

YIVO, founded in 1925 in Wilno (Vilnius), is a center for scholarship on East European Jewish history, language, and culture. During the 1920s and early 1930s a network of YIVO affiliates was established across Europe and the Americas including one in New York, which became the institute's new home when YIVO was reestablished in 1940 by members of its board who had escaped from Nazi-occupied Europe.

This is the first repository-level finding aid to the archives (over 1,400 collections) of the YIVO Institute for Jewish Research in New York. It includes a brief history of the institute and archives, descriptive entries on each collection, a detailed index of key words and subject headings, and information on the archive's basic services.

A collection of articles in English and German devoted to the study of books, readers and libraries in medieval England, especially in the Anglo-Saxon period. The first article surveys the history of the English library from its beginnings to the suppression of the monasteries. It is followed by a more detailed examination of the first four centuries of Anglo-Saxon book collections and by studies on book production in 9th-century England, as seen in relation to King Alfred's plans for educational reform and to the intellectual background of library history in the 10th century. Of two articles on liturgical books, one sets out the now standard classified list of liturgical manuscripts written and owned in Anglo-Saxon England; other essays look at individual manuscripts and the earliest modern catalogue of surviving books with Old English texts.

This in-depth study includes data from nine case study areas which have been subjected to detailed examination. The Review assesses the scope and value of public library services currently provided in England and Wales, with a schedule of guidelines and wide-ranging recommendations which lead to a blueprint for services in the new millennium. The Report: examines the changing world within which public libraries have to operate; incorporates significant developments in the UK and abroad over the last ten years; analyses the changing and emerging needs of the public; investigates partnerships, links with other information sectors, and the relationships between library services and other local authority services. It is essential reading for everyone who deals with the public library sector. Contents: Summary; Schedule of recommendations; Scope and structure; The public library's environment; Users and their interests; Functions and services; Funding and control; Repercussions of change; Cooperative endeavours; Appendices; Bibliography; Index.

Student literacy is a perennial concern in and across nations, with measurement and accountability continually ramped up at both individual student and school levels. Debates about literacy and how it can best be improved are never far from media headlines. However, relatively little consideration is given to the role that school libraries and their staff play in building and maintaining student literacy, despite research linking school libraries and qualified staff to student literacy gains. With the number of students who struggle with basic literacy skills increasing in many nations, school libraries can play an important role in improving the academic, vocational and social outcomes for these young people, thereby increasing their opportunities. Fostering student wellbeing is also a key priority for schools given the challenges young people face in current times. This book seeks to promote greater understanding of the links between reading, literacy and wellbeing that could help students cope with these challenges, and the role of the school library in leading this approach. It explores the current role of school library professionals and highlights how literacy and wellbeing education and support sit within this, paying specific attention to how school library professionals build reading engagement and promote student wellbeing through various approaches, such as fostering health literacy and creating nurturing environments. Readers will be empowered to build a case for the importance of their role and library, and audit their current literacy and wellbeing offerings, and adjust or extend them where applicable based on best practice. The book also explores some of the many challenges facing school libraries and their professional staff that may need to be mitigated to ensure that they can reach their full potential for supporting student literacy and wellbeing.

Framing Healthcare instruction: An Information Literacy Handbook for the Health Sciences is a step-by-step guide to integrating the ACRL Framework for Information Literacy into health sciences librarianship. Although this topic has been touched on briefly in previous publications, this book is dedicated exclusively to the unique considerations of the health sciences. With over fifty case studies describing explicit lesson plans and assessments, health sciences librarians who may be new to the Framework or are looking for ready-made lesson plans will find this guide easy to navigate and to apply to their own educational sessions. Multiple disciplines are covered, including: nursing, medicine, allied health, veterinary medicine, and more. In addition to the practical application of the case studies, the books covers in depth each part of the Framework and how it relates to students in the health science

Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies.Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on quantitative performance indicators, and to monitor progress toward those goals.

Here is a fascinating first-hand perspective of the dramatic changes that have occurred in academic library administration over the past five decades. In Leadership in Academic Libraries, distinguished directors of academic and research libraries pay tribute to W. Porter Kellam, Director Emeritus of the University of Georgia, by presenting an overview of the course of academic and research libraries over the span of his 50 year career. Administrative leaders in academic librarianship including Stuart Forth, Richard Chapin, Frank Grisham, and Ken Toombs offer a frank, perceptive, and witty account of the state of library leadership based upon many decades of accumulated experience and hard-earned knowledge.Leadership in Academic Libraries provides valuable insights on library administration, and in particular, on the job of the library director. Readers interested in the history of academic libraries and library administration will gain new insight on the environment in which these leaders worked and how they dealt with university administration and changes in collection development. Chapters also provide advice on how library directors can keep their jobs, and the value of forming professional friendships. Other topics addressed include developments in academic and research libraries over the past five decades in library administration, library services, library architecture, and interlibrary cooperation. An enjoyable autobiographical essay by Mr. Kellam that recounts his long and distinguished career concludes this remarkable volume.Library science students and professionals who wish to become more knowledgeable about the history of academic libraries will cherish the first-hand experiences of library leaders during the richest and most invigorating time in the history of American libraries. Academic librarians and library students researching the job of library director or the recent history of academic libraries will benefit from the experience and wisdom of these leaders in the areas of administration, library architecture, automation, and library cooperation.

The Common Core in Grades K-3 is the second in a series of comprehensive tools to tap into the vast flow of recently published books for children and teens, offering recommendations of exemplary titles for use in the classroom. Currency meets authority, brought to you by the editors of the highly regarded review sources School Library Journal and The Horn Book Magazine. This guide includes hundreds of selections for grades K-3 published since 2007 recommended by The Horn Book Magazine. The titles are grouped by subject and complemented by School Library Journal's "Focus On" columns, which spotlight specific topics across the curriculum. Providing context for the guide, and suggestions on how to use these resources within a standards framework, is an introduction by Common Core experts Mary Ann Cappiello and Myra Zarnowski. These educators provide perspective on the key changes brought by the new standards, including suggestions on designing lessons and two sample plans. Following the introduction, you'll find a wealth of books, by category. (Note that the guide is Dewey-Decimal based, so you may want to dig around, for example, in "Social Sciences" to find some titles that you might first seek in "History" or "Science.") Each section includes a listing of the top titles with brief, explicit annotations, and key bibliographic data. "Focus On" articles are appended to appropriate categories to support in-depth curricular development. Each of these articles includes a topic overview and list of current and retrospective resources (including some fiction) and multimedia, enabling educators to respond to the Common Core State Standards call to work across formats.

The library programs featured in this unique collection are those that have been suggested, created, and led by youth with the help and guidance of the supportive adults at their library. Many times, librarians bring ideas to teens in hopes of getting them to buy in and perhaps help them to run programs. In this book, you'll primarily find a role reversal! Tweens and teens lead the way with whatever adult information, support, and supervision they need to see their proposals through. To accomplish this, the youth are encouraged to create new ideas, are empowered to make decisions, and are given control. Plus, the ideas they bring to life are not just peer-focused. The programs, activities, and events they create and lead can be for children, adults, or even for all ages or mixed audiences, as well as for fellow tweens and teens. In addition to finding a wide array of proven ideas, recommendations, and testimonials from real tweens and teenagers, you will discover helpful advice on using the philosophies behind allowing youth to not only have a say but to take action; testimonials from adults who have worked directly with youth having this level of empowerment; suggestions on getting approval and providing funding and other support for youth ideas; ways to evaluate such youth-led programs; and sample forms, flyers, and other materials that can be adapted.

Volume 6 of the series Creating the 21st-Century Academic Library is focused on academic library technical services operations, and ways that they have been transformed and reimagined for working in today's higher education environment. The literature on the place and role of technical services, technical services librarians, technical services staff, and technical services operations has expanded and grown in the last few years as decreased budgets, a focus on essential public services, and information discovery on the Internet has driven the profession to re-examine the need or importance of this back-end (or hidden) library department. Topics discussed in this book include frameworks for the networked environment, roles for metadata librarians in the areas of research data and digital initiatives, the renewed focus on the discovery of information and its place in academic libraries, the new "normal" in academic library technical services operations, emerging roles and opportunities for technical services managers, the re-training and re-skilling of technical services staff, hidden collections and needed or unexplored areas of expertise with technical services librarians and staff, the faceted application of subject headings (FAST) and obsolete or outdated subject terminology within Library of Congress Subject Headings, and a conversation about downsizing and moving forward within a law library technical services unit.

Highlighting activities and discussion questions that will pique student interest and facilitate instruction, the 8th edition of this well-known school library text gathers management articles into a ready-to-use volume that showcases current best practices. This 8th edition of School Library Management offers a fully updated collection of articles designed to guide both new and practicing school librarians. It gathers information about the issues and trends in the field, programming ideas, and advice from school library leaders. Contemporary articles from the past five years of School Library Connection bring this edition up to the present. Carefully curated chapters address today's best practices to improve school library programs, integrating technology considerations throughout each of the sections. Authors cover timely topics such as equity, diversity, and inclusion; budgets; copyright; librarian professional development; evaluation; and advocacy. Each chapter begins with an introduction to put issues into context and ends with activities that will help librarians further explore. All readers will appreciate this volume as "one-stop shopping" for readings that address best practices in light of major new guiding documents and standards in the school library field. Presents a fully updated collection of School Library Connection articles Reflects the knowledge of authors who teach required school library management courses Includes questions and activities to aid in instruction

Records and Information Management: Fundamentals of Professional Practice, Fourth Edition presents principles and practices for systematic management of recorded information. It is anauthoritative resource for newly appointed records managers and information governance specialists as well as for experienced records management and information governance professionals who want a review of specific topics. It is also a textbook for undergraduate and graduate students of records management or allied disciplines-such as library science, archives management, information systems, and office administration-that are concerned with the storage, organization, retrieval, retention, or protection of recorded information. The fourth edition has been thoroughly updated and expanded to: Set the professional discipline of RIM in the context of information governance, risk mitigation, and compliance andindicate how it contributes to those initiatives in government agencies, businesses, and not-for-profit organizations Provide a global perspective, with international examples and a discussion of the differences in records management issuesin different parts of the world. Its seven chapters are practical, rather than theoretical, and reflect the scope andresponsibilities of RIM programs in all types of organizations. Emphasize best practices and relevant standards. The book is organized into seven chapters that reflect the scope and responsibilities of records and information management programs in companies, government agencies, universities, cultural and philanthropic institutions, professional services firms, and other organizations. Topics covered include the conceptual foundations of systematic records management, the role of records management as a business discipline, fundamentals of record retention, management of active and inactive paper records, document imaging technologies and methods, concepts and technologies for organization and retrieval of digital documents, and protection ofmission-critical records. In every chapter, the treatment is practical rather than theoretical. Drawing on the author's extensiveexperience supplemented by insights from records management publications, the book emphasizes key concepts and proven methods that readers can use to manage electronic and physical records.

Libraries and library staff are constantly in the process of expanding and adapting services in order to remain responsive to their varied user communities. As part of this trend, there is an increasing emphasis on providing a wide variety of programs and events; this service expansion has been met with broad enthusiasm by library users everywhere. Great Library Events: From Planning to Promotion to Evaluation, with its holistic approach to program provision, serves as an indispensable companion for anyone responsible for event or program planning in their organization. The guide moves through a program's lifecycle, beginning with the initial steps of defining an event's scope, ensuring inclusivity, and constructing measurable objectives. It follows with practical considerations such as finding funding, publicizing, assessing outcomes, reporting, and using data to keep the program cycle going. To support each of these steps, and to help ensure successful initiatives, practical examples, templates, and tools are provided throughout. While this book is aimed at library managers and programming staff, it will be helpful for anyone responsible for event or program planning in their organization, whether they are new to the task or seasoned professionals.

Students come to the school library every day with questions ranging from "How many people live in China?" to "I need to find out how the Sun began for my science paper." Helping students find the answers to their questions is one of the most important responsibilities school librarians have. In Introduction to Reference and Information Services in Today's School Library, one of America's premier school library educators covers the A-Z of both reference and information services for today's library. Everything from teaching students how to use sources to both in-person and virtual reference service is covered. A key feature of the text is an annotated bibliography of core print and electronic sources for elementary, middle, and high school collections. Yes, reference and information services are vital library functions in the digital age. Even students who appear to be tech savvy have trouble finding the right information efficiently - and knowing what to do with it. This book examines information needs and behaviors, and provides strategies for assessing and meeting the informational needs of the school community. The book also addresses the conditions for optimum service: physical access (including virtual access), effective interaction and collaboration, instructional design, and systematic planning. Newer issues such as embedded librarianship, curation,collective intelligence, and web 2.0 intellectual property are also addressed. This book introduces the entering professional, and updates practitioners, to current standards and useful strategies.

Academic Library Metamorphosis and Regeneration continues the discussions around change and transformation that are taking place in the library profession today. Academic libraries are undergoing change at a remarkable rate and have been through transitions that were unthinkable before disruptive technology changed everything. For academic libraries, changes in higher education, scholarly communication, and user expectations are driving a continuous need to adjust, transform, and re-create ourselves. This book explores the changes that led us to where we are today, reviews academic libraries that have transformed, and offers suggestions for those who are beginning a change process.