Beyond Mentoring: A Guide for Librarians and Information Professionals looks at mentorship, mentorship programs, what works, what doesn't, and different techniques, such as group and peer mentoring. The book considers many aspects of mentoring, various programs, and their successes and failures, going beyond the usual types of mentoring by looking at newer models. An example of the cohort model from the American Library Association Emerging Leader model is included as a case study. In addition, another case study on the Sunshine State leadership Institute provides a toolkit for building your own program. The final section of the book offers perspectives and tools that people can use in designing their own programs.

Measuring and Enhancing the Student Experience provides insights on how student experience measures could be used to inform improvements at institutional, course, unit of study and teacher level. The book is based on a decade of research and practitioner views on ways to enhance the design, conduct, analysis, reporting and closing the loop on student feedback data. While the book is largely based on Australian case studies, it provides learning experiences for other countries where student experience measures are used in national and institutional quality assurance. Consisting of 13 chapters, the book includes a wide range of topics including the role and purpose of student feedback, the use of student feedback in staff performance reviews, staff and student engagement, a student feedback and experience framework, the first year experience, use of qualitative data, engaging transnational students in feedback, closing the loop on feedback, student engagement in national quality assurance, use of learning analytics and the future of the student experience. Mahsood Shah is an Associate Professor and Deputy Dean (Learning and Teaching) with School of Business and Law at CQUniversity, Australia. In this role Mahsood is responsible for enhancing the academic quality and standard of courses. Mahsood is also responsible for learning and teaching strategy, governance, effective implementation of policies, and enhancement of learning and teaching outcomes across all campuses. In providing leadership for learning and teaching, Mahsood works with key academic leaders across all campuses to improve learning and teaching outcomes of courses delivered in various modes including face-to-face and online. At CQUniversity, he provides leadership in national and international accreditation of academic courses. Mahsood is also an active researcher. His areas of research include quality in higher education, measurement and enhancement of student experience, student retention and attrition, student engagement in quality assurance, international higher education, widening participation and private higher education. Chenicheri Sid Nair is the incoming Executive Director, Tertiary Education Commission (TEC), Mauritius. Prior to joining TEC, he was Professor, Higher Education Development at the University of Western Australia (UWA), Perth where his work encompassed the improvement of the institutions teaching and learning. Before this appointment to UWA, he was Quality Adviser (Research and Evaluation) in the Centre for Higher Education Quality (CHEQ) at Monash University, Australia. He has an extensive expertise in the area of quality development and evaluation, and he also has considerable editorial experience. Currently, he is Associate Editor of the International Journal of Quality Assurance in Engineering and Technology Education (IJQAETE). He was also a Managing Editor of the Electronic Journal of Science Education (EJSE). Professor Nair is also an international consultant in a number of countries in quality, student voice and evaluations.

Pathways into Information Literacy and Communities of Practice: Teaching Approaches and Case Studies considers the specific information literacy needs of communities of practice. As such, the book fills a gap in the literature, which has treated information literacy extensively, but has not applied it to the area of communities of practice. Since every community of practice generates, seeks, retrieves, and uses resources and sources related to the cognitive structure being researched or studied, and the tasks being performed, the need arises to undertake studies focused on real user communities, especially at a graduate level. This edited collection presents contributions from an international perspective on this key topic in library and information science. Contributions are arranged into two sections, the first exploring teaching and learning processes, and the second presenting case studies in communities of practice, including, but not limited to, health, research environments, college students, and higher education.

Framing Healthcare instruction: An Information Literacy Handbook for the Health Sciences is a step-by-step guide to integrating the ACRL Framework for Information Literacy into health sciences librarianship. Although this topic has been touched on briefly in previous publications, this book is dedicated exclusively to the unique considerations of the health sciences. With over fifty case studies describing explicit lesson plans and assessments, health sciences librarians who may be new to the Framework or are looking for ready-made lesson plans will find this guide easy to navigate and to apply to their own educational sessions. Multiple disciplines are covered, including: nursing, medicine, allied health, veterinary medicine, and more. In addition to the practical application of the case studies, the books covers in depth each part of the Framework and how it relates to students in the health science

Overcoming Information Poverty: Investigating the Role of Public Libraries in The Twenty-First Century considers the role of public libraries in alleviating information poverty and targeting social exclusion, using a three-level information poverty framework. The book proposes a model for understanding the concept of information poverty, develops indicators for its measurement, and provides recommendations for service improvement based on analysis of public library services at macro (strategic), meso (community) and micro (individual) levels. The topic is of theoretical and practical importance when considering the changing role of public libraries today. The book is the first time a macro, meso, and micro model of information poverty indicators has been developed and applied to illustrate the impact of public libraries at strategic, community, and personal levels.

Improve the delivery of library services by implementing total quality management (TQM), a system of continuous improvement employing participative management and centered on the needs of customers. Although TQM was originally designed for and successfully applied in business and manufacturing settings, this groundbreaking volume introduces strategies for translating TQM principles from the profit-based manufacturing sector to the library setting. Integrating Total Quality Management in a Library Setting shows librarians how to improve library services by implementing strategies such as employee involvement and training, problem-solving teams, statistical methods, long-term goals and thinking, and an overall recognition that the system (not the staff) is responsible for most inefficiencies.Total Quality Management in a Library Setting describes the principles of TQM, its origins, and the potential benefits and barriers to be expected when adopting quality management approaches in libraries. Chapters provide guidelines for planning and implementation to help libraries use total quality management to break down interdepartmental barriers and work on continuously improving library services. The contributors, who have begun to think about using or who are already using TQM in a library setting, present specific planning and implementation issues that can be put to immediate use in libraries. With this innovative book, library managers will learn that by working together on problem solving teams to address specific operational questions, and by developing a shared knowledge of problem-solving tools and techniques, staff members grow personally and gain a larger sense of organizational purpose. Other TQM methods introduced in this book include the concept of the internal customer, which teaches staff to recognize how other staff members use the results of their work, and the principle of continuous improvement, which enables libraries to set measurable goals based on quantitative performance indicators, and to monitor progress toward those goals.

Here is a fascinating first-hand perspective of the dramatic changes that have occurred in academic library administration over the past five decades. In Leadership in Academic Libraries, distinguished directors of academic and research libraries pay tribute to W. Porter Kellam, Director Emeritus of the University of Georgia, by presenting an overview of the course of academic and research libraries over the span of his 50 year career. Administrative leaders in academic librarianship including Stuart Forth, Richard Chapin, Frank Grisham, and Ken Toombs offer a frank, perceptive, and witty account of the state of library leadership based upon many decades of accumulated experience and hard-earned knowledge.Leadership in Academic Libraries provides valuable insights on library administration, and in particular, on the job of the library director. Readers interested in the history of academic libraries and library administration will gain new insight on the environment in which these leaders worked and how they dealt with university administration and changes in collection development. Chapters also provide advice on how library directors can keep their jobs, and the value of forming professional friendships. Other topics addressed include developments in academic and research libraries over the past five decades in library administration, library services, library architecture, and interlibrary cooperation. An enjoyable autobiographical essay by Mr. Kellam that recounts his long and distinguished career concludes this remarkable volume.Library science students and professionals who wish to become more knowledgeable about the history of academic libraries will cherish the first-hand experiences of library leaders during the richest and most invigorating time in the history of American libraries. Academic librarians and library students researching the job of library director or the recent history of academic libraries will benefit from the experience and wisdom of these leaders in the areas of administration, library architecture, automation, and library cooperation.

The Academic Librarian as Blended Professional employs a model that allows for individual and managerial reconceptualization of the librarian's role, also helping to mitigate obstacles to professional development both internal and external to the library. Using traditional and personal narrative, the book extends Whitchurch's blended professional model, designed to consider the merging of academicians' roles across several spheres of professional and academic influence in a higher education setting, to academic librarians. The book is significant due to its use of higher education theory to examine the professional identity of academic librarians and the issues impacting librarian professional development. The work offers a constructive, replicable research design appropriate for the analysis of librarians in other academic settings, providing additional insights into how these professionals might perceive their roles within the larger context of a higher education environment. Following the application of the blended professional model, this book contends that academic librarians have similar roles concerning research, instruction, and service when compared to an institution's tenure-track faculty. The scope of professional productivity and the expectation of the librarians, though, are much less regimented. Consequently, the academic librarians find themselves in a tenuous working space where their blended role is inhibited by real and perceived barriers.

Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future.

Succession Planning in Canadian Academic Libraries explores the current Canadian academic library environment, and the need for succession planning in that environment. The literature review demonstrates the lack of reported succession planning activities in Canadian academic libraries. Site visits and in-depth interviews with professional librarians at six libraries across Canada highlight best practices and barriers to succession planning. These best practices and barriers are addressed in individual chapters, with tips and strategies for library leaders.

School libraries stand at the forefront of innovation in education. Yet many teachers and administrators do not know what to make of them, much less how to best utilize their varied and valuable resources. What if school librarians, whose field of practice has transformed in the past few decades, could show us excellent models for innovative teaching? What if the vital adaptations that school librarians have made could help other educators evolve? What if the lessons learned in the library could be scaled up to benefit all fields of practice and all students? The 21st Century School Library takes an in-depth look at the paradigm-shifting work that school libraries are doing to advance student learning, professional development, and school-wide engagement. It explains how library-led, forward-thinking initiatives can guide all educators - teachers and administrators alike - toward transformative educational practices. It is an inspiring survey of 21st century school libraries whose guiding principles also serve as a blueprint for innovation in K-12 education. School libraries - and all the educators associated with them - offer a compelling vision for the future of K-12 education. This book is a roadmap for how to make this vision a reality.

The Common Core in Grades K-3 is the second in a series of comprehensive tools to tap into the vast flow of recently published books for children and teens, offering recommendations of exemplary titles for use in the classroom. Currency meets authority, brought to you by the editors of the highly regarded review sources School Library Journal and The Horn Book Magazine. This guide includes hundreds of selections for grades K-3 published since 2007 recommended by The Horn Book Magazine. The titles are grouped by subject and complemented by School Library Journal's "Focus On" columns, which spotlight specific topics across the curriculum. Providing context for the guide, and suggestions on how to use these resources within a standards framework, is an introduction by Common Core experts Mary Ann Cappiello and Myra Zarnowski. These educators provide perspective on the key changes brought by the new standards, including suggestions on designing lessons and two sample plans. Following the introduction, you'll find a wealth of books, by category. (Note that the guide is Dewey-Decimal based, so you may want to dig around, for example, in "Social Sciences" to find some titles that you might first seek in "History" or "Science.") Each section includes a listing of the top titles with brief, explicit annotations, and key bibliographic data. "Focus On" articles are appended to appropriate categories to support in-depth curricular development. Each of these articles includes a topic overview and list of current and retrospective resources (including some fiction) and multimedia, enabling educators to respond to the Common Core State Standards call to work across formats.

The library programs featured in this unique collection are those that have been suggested, created, and led by youth with the help and guidance of the supportive adults at their library. Many times, librarians bring ideas to teens in hopes of getting them to buy in and perhaps help them to run programs. In this book, you'll primarily find a role reversal! Tweens and teens lead the way with whatever adult information, support, and supervision they need to see their proposals through. To accomplish this, the youth are encouraged to create new ideas, are empowered to make decisions, and are given control. Plus, the ideas they bring to life are not just peer-focused. The programs, activities, and events they create and lead can be for children, adults, or even for all ages or mixed audiences, as well as for fellow tweens and teens. In addition to finding a wide array of proven ideas, recommendations, and testimonials from real tweens and teenagers, you will discover helpful advice on using the philosophies behind allowing youth to not only have a say but to take action; testimonials from adults who have worked directly with youth having this level of empowerment; suggestions on getting approval and providing funding and other support for youth ideas; ways to evaluate such youth-led programs; and sample forms, flyers, and other materials that can be adapted.

The Special Collections Handbook, Third Edition is a comprehensive desk reference providing the essential principles, skills, and knowledge to manage special collections in any setting and covering all aspects of special collections work: preservation; developing collections; understanding objects; emergency planning; security; legal and ethical concerns; cataloguing; digitisation; marketing; outreach; teaching; impact; advocacy, and fundraising. This new edition has been revised and updated to incorporate the many developments in the field, reflecting the growth and dynamism of the sector and the complexity of the environment in which we operate. This will include: Enriched and updated guidance on decolonising collections management and all other elements of special collections work working towards zero-carbon buildings, preservation, and other aspects of special collections work lessons/impact of Covid-19: managing remote access by staff and users, emergency planning, health and safety, risk assessments new legislation affecting special collections, notably in the UK the Data Protection Act 2018 new and revised standards, such as the new British Standards relating to collections care, BS EN 16893 and BS 4971, which replace PD5454 new and emerging technologies in collections discovery, digitisation, digital resource and digital libraries, and how to manage them and build capacity. Particular attention will be paid to the implications of the ‘digital shift’ and the place of special collections in online and hybrid learning. Comprehensive and written in a highly accessible manner, The Special Collections Handbook, Third Edition will be an essential resource for staff working with special collections in a wide range of settings, including academia, public libraries, religious organisations, museums, and at scales from solo librarians to ‘nationals’.

Libraries and library staff are constantly in the process of expanding and adapting services in order to remain responsive to their varied user communities. As part of this trend, there is an increasing emphasis on providing a wide variety of programs and events; this service expansion has been met with broad enthusiasm by library users everywhere. Great Library Events: From Planning to Promotion to Evaluation, with its holistic approach to program provision, serves as an indispensable companion for anyone responsible for event or program planning in their organization. The guide moves through a program's lifecycle, beginning with the initial steps of defining an event's scope, ensuring inclusivity, and constructing measurable objectives. It follows with practical considerations such as finding funding, publicizing, assessing outcomes, reporting, and using data to keep the program cycle going. To support each of these steps, and to help ensure successful initiatives, practical examples, templates, and tools are provided throughout. While this book is aimed at library managers and programming staff, it will be helpful for anyone responsible for event or program planning in their organization, whether they are new to the task or seasoned professionals.

Volume 6 of the series Creating the 21st-Century Academic Library is focused on academic library technical services operations, and ways that they have been transformed and reimagined for working in today's higher education environment. The literature on the place and role of technical services, technical services librarians, technical services staff, and technical services operations has expanded and grown in the last few years as decreased budgets, a focus on essential public services, and information discovery on the Internet has driven the profession to re-examine the need or importance of this back-end (or hidden) library department. Topics discussed in this book include frameworks for the networked environment, roles for metadata librarians in the areas of research data and digital initiatives, the renewed focus on the discovery of information and its place in academic libraries, the new "normal" in academic library technical services operations, emerging roles and opportunities for technical services managers, the re-training and re-skilling of technical services staff, hidden collections and needed or unexplored areas of expertise with technical services librarians and staff, the faceted application of subject headings (FAST) and obsolete or outdated subject terminology within Library of Congress Subject Headings, and a conversation about downsizing and moving forward within a law library technical services unit.

Students come to the school library every day with questions ranging from "How many people live in China?" to "I need to find out how the Sun began for my science paper." Helping students find the answers to their questions is one of the most important responsibilities school librarians have. In Introduction to Reference and Information Services in Today's School Library, one of America's premier school library educators covers the A-Z of both reference and information services for today's library. Everything from teaching students how to use sources to both in-person and virtual reference service is covered. A key feature of the text is an annotated bibliography of core print and electronic sources for elementary, middle, and high school collections. Yes, reference and information services are vital library functions in the digital age. Even students who appear to be tech savvy have trouble finding the right information efficiently - and knowing what to do with it. This book examines information needs and behaviors, and provides strategies for assessing and meeting the informational needs of the school community. The book also addresses the conditions for optimum service: physical access (including virtual access), effective interaction and collaboration, instructional design, and systematic planning. Newer issues such as embedded librarianship, curation,collective intelligence, and web 2.0 intellectual property are also addressed. This book introduces the entering professional, and updates practitioners, to current standards and useful strategies.

Records and Information Management: Fundamentals of Professional Practice, Fourth Edition presents principles and practices for systematic management of recorded information. It is anauthoritative resource for newly appointed records managers and information governance specialists as well as for experienced records management and information governance professionals who want a review of specific topics. It is also a textbook for undergraduate and graduate students of records management or allied disciplines-such as library science, archives management, information systems, and office administration-that are concerned with the storage, organization, retrieval, retention, or protection of recorded information. The fourth edition has been thoroughly updated and expanded to: Set the professional discipline of RIM in the context of information governance, risk mitigation, and compliance andindicate how it contributes to those initiatives in government agencies, businesses, and not-for-profit organizations Provide a global perspective, with international examples and a discussion of the differences in records management issuesin different parts of the world. Its seven chapters are practical, rather than theoretical, and reflect the scope andresponsibilities of RIM programs in all types of organizations. Emphasize best practices and relevant standards. The book is organized into seven chapters that reflect the scope and responsibilities of records and information management programs in companies, government agencies, universities, cultural and philanthropic institutions, professional services firms, and other organizations. Topics covered include the conceptual foundations of systematic records management, the role of records management as a business discipline, fundamentals of record retention, management of active and inactive paper records, document imaging technologies and methods, concepts and technologies for organization and retrieval of digital documents, and protection ofmission-critical records. In every chapter, the treatment is practical rather than theoretical. Drawing on the author's extensiveexperience supplemented by insights from records management publications, the book emphasizes key concepts and proven methods that readers can use to manage electronic and physical records.

Academic Library Metamorphosis and Regeneration continues the discussions around change and transformation that are taking place in the library profession today. Academic libraries are undergoing change at a remarkable rate and have been through transitions that were unthinkable before disruptive technology changed everything. For academic libraries, changes in higher education, scholarly communication, and user expectations are driving a continuous need to adjust, transform, and re-create ourselves. This book explores the changes that led us to where we are today, reviews academic libraries that have transformed, and offers suggestions for those who are beginning a change process.

This book, first published in 1987, is a stimulating and informative appraisal of the international librarianship scene and the reference service function. Experts discuss how international reference services can be improved to facilitate true exchange of information around the world. They look squarely at problems and provide answers to a host of pertinent questions, such as information counselling and policies, reference services and global awareness, integrating a central reference international studies program, and more.

This book serves as both a textbook and reference for faculty and students in LIS courses on storytelling and a professional guide for practicing librarians, particularly youth services librarians in public and school libraries. Storytelling: Art and Technique serves professors, students, and practitioners alike as a textbook, reference, and professional guide. It provides practical instruction and concrete examples of how to use the power of story to build literacy and presentation skills, as well as to create community in those same educational spaces. This text illustrates the value of storytelling, covers the history of storytelling in libraries, and offers valuable guidance for bringing stories to contemporary listeners, with detailed instructions on the selection, preparation, and presentation of stories. It also provides guidance around the planning and administration of a storytelling program. Topics include digital storytelling, open mics and slams, and the neuroscience of storytelling. An extensive and helpful section of resources for the storyteller is included in an expanded Part V of this edition. Offers readers a thorough overview of the role of story and storytelling in the library Gives a convincing argument for the value of storytelling Provides practical tips on selecting, preparing, and telling stories Presents insights on storytelling to specific populations, including children, young adults, and those with special needs Includes an extensive list of resources

A study of the thirty-five Carnegie libraries built in towns and industrial communities in Wales before the First World War. The library system is in a transformative phase that attracts much attention; these Carnegie buildings have never been fully recorded, and some are in critical condition. This book illustrates their social, cultural and architectural significance, and how they reflect Carnegie's extraordinary philanthropic vision. It reviews the free and public library system in Wales and Great Britain from the first Public Libraries Act of 1850, followed by an account of Carnegie's career as 'the richest man in the world' and the importance he attached to promoting libraries for all, regardless of age and gender. The haphazard development of public libraries in the nineteenth century is the context in which Carnegie's links with Wales are noted, along with the circles in which he moved in Britain. The largest section discusses the libraries' locations, sites and patrons, and the buildings themselves. It concludes with Carnegie's legacy in Wales, not least the role of his UK Trust in the county library movement after 1911.

Library collections have rapidly evolved from a predominance of print books and journals to an ever growing mix of digital and print resources. Support staff are expected to know how to help patrons select and use digital information services such as databases, digital collections, digital archives, ebooks, steaming video, discovery search products, the Internet and user-focused library interfaces and applications. Yet most library support staff (LSS) has not had training to become proficient in finding, using, and instructing others in the wide range of digital library services. Using Digital Information Services in the Library Workplace: An Introduction for Support Staff is an up-to-date text for professors who teach digital information use and management in library support staff programs and a handbook for those working in libraries who want to keep current as they expand their knowledge and skills. This book will help support staff members to: -Know and use terms and concepts used in digital information services. -Use digital information services effectively -Know how to evaluate and select databases and services -Understand issues and trends in the library digital information industry -Distinguish key features and enhancements found among vendors and providers of digital libraries, digital collections, databases, and e-texts; -Plan, budget, and write grants for digital services; -Understand the complexity and options of licensing and usage agreements for digital information services; -Know copyright permissions and acceptable use guidelines for digital information services. -Use government databases and other digitized systems and information sources; -Locate digital collections of museums, universities, and other sources that librarians can share with patrons. -Understand the concepts of preservation using digital technologies. -Create local digital resources of primary and historical materials and artifacts with metadata and cataloging for searchable access. The Library Support Staff series is aimed for staff that work in libraries and want to enhance their skills, college professors who teach library support staff instruction, and/or students who seek academic credit. Each book in the series addresses a specific topic in an academic curriculum for library support staff. Content of each book in the series is aligned with American Library Association competencies for accredited programs and learning for library support staff (ALA-LSSC). The text is written in clear language with practical examples of how performance can contribute to exemplary library service.

For young people who have opted to continue their education post-sixteen, it is difficult to overstate the importance of the independent learning which takes place in the Sixth Form. Typically, the balance between classroom teaching and private study shifts dramatically at this point and individuals who intend to go on to university find themselves having to put in place strategies that will stand them in good stead for the next stage of their academic lives, in addition to serving their current needs. Facilitating Effective Sixth Form Independent Learning is a comprehensive guide for educators looking to support independent learning in the Sixth Form. It takes the reader on a step-by-step journey showing how an appropriate teaching programme may be set up and offers proven tools and strategies that can be adopted in the classroom. The book advises on how a worthwhile research question may be formulated and establishes the importance of teaching unifying methodologies, in addition to individual techniques, before various means of finding information are identified. It develops an approach to help students think systematically about the available options and considers methods for evaluating information and managing time. The book then addresses the construction of essays and reports and then guides readers through understanding and implementing the Information/Writing Interaction Model (IWIM). Further coverage includes strategies for countering plagiarism and numerous suggestions for promoting student reflection. Rigorous yet accessible and featuring numerous practical examples, Facilitating Effective Sixth Form Independent Learning is an essential resource for educators working in a world where developing independent learning skills is not an option, but essential.

What can culture, and its manifestations in artistic and creative forms, 'do'? Creativity and resistance in a hostile world draws on original collaborative research that brings together a range of stories and perspectives on the role of creativity and resistance in a hostile world. In times of racial nationalism across the world, this volume seeks to understand how creative acts have agitated for social change. The book suggests that creative actions themselves, and acting together creatively, can at the same time offer vital sources of hope. Drawing on a series of case studies, this volume focuses on the past and emergent grassroots arts work that has responded to racisms, the legacies of colonialism or the depredations of capitalist employment across several contexts and locations, including England, Northern Ireland and India. The book makes a timely intervention, foregrounding the value of creativity for those who are commonly marginalised from centres of power, including from the mainstream cultural industries. The authors also critically reflect on the possibilities and limitations of collaborative research within and beyond the academy. -- .