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Books > Reference & Interdisciplinary > Library & information sciences > Library & information services

Libraries, Archives, and Museums Today - Insights from the Field (Hardcover): Peter Botticelli, Martha R. Mahard, Michele V... Libraries, Archives, and Museums Today - Insights from the Field (Hardcover)
Peter Botticelli, Martha R. Mahard, Michele V Cloonan
R2,531 Discovery Miles 25 310 Ships in 10 - 15 working days

This book offers insights into changes brought about by the enormous growth of the internet. There are new ways to share cultural heritage materials through online finding aids, exhibits, and other initiatives. What has been accomplished across libraries, archives, and museums? The authors consider that question by using case studies to explore activities in 14 libraries, archives, museums, and other heritage organizations. They consider what we can learn from current collaborations within and across libraries, archives, and museums and why some collaborations are successful while others cannot be sustained. Their findings are based on observations and interviews at institutions and organizations in the United States, Australia, and the U.K. These organizations have worked to make their collections accessible. Some have simply digitized their collections, while others have enhanced their collection management systems. Others have incorporated digital asset management systems to organize and retrieve media, and to manage digital rights and permissions. Most of these institutions and organizations have succeeded through strategic partnerships, strategic planning, and insightful leadership. However, the book also contains examples of institutions that have undergone transitions: one of the museums closed, and another closed its library. Taken together, the fourteen institutions shed light on professional practices today.

Managing Records - A Handbook of Principles and Practice (Hardcover, Uk Ed.): Elizabeth Shepherd, Geoffrey Yeo Managing Records - A Handbook of Principles and Practice (Hardcover, Uk Ed.)
Elizabeth Shepherd, Geoffrey Yeo
R1,569 Discovery Miles 15 690 Ships in 10 - 15 working days

Many organizations do not yet have a formal programme of records management, but increasingly they are recognizing the benefits of well managed records and the serious consequences of inadequate records systems. Establishing records management and maintaining an effective programme requires specialist expertise. This essential manual of practice provides a detailed guide to the concepts, skills and techniques of records management for organizational staff who have a responsibility for setting up, maintaining or restructuring a records management programme. It offers invaluable advice on the management of records in both electronic and traditional paper media, and focuses on the following areas: understanding records management analysing the context for records management classifying records and documenting their context creating and capturing records; managing appraisal, retention and disposition maintaining records and assuring their integrity providing access implementing records management. The appendices provide a wealth of additional information including a list of standards for records management, an annotated bibliography and sources of further information, and details of professional and advisory bodies. Readership : This much needed manual is an indispensable purchase for organizations wishing to introduce better practices for managing their records. The book is intended to be of value to experienced records managers as well as LIS practitioners and newcomers to the field. It should be on the desk of every manager and every information professional with responsibility for records management.

The Reference Librarian and Implications of Mediation (Hardcover): M. Keith Ewing, Robert Hauptman The Reference Librarian and Implications of Mediation (Hardcover)
M. Keith Ewing, Robert Hauptman
R3,507 Discovery Miles 35 070 Ships in 10 - 15 working days

This book, first published in 1992, examines the reference librarian's role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources. It analyses librarians' reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups such as paraprofessionals and non-traditional patrons. This provocative book encourages librarians to go beyond merely providing an answer or resource to helping clients better understand the physical surroundings, the social or educational context, and the ethical, political and economic climate in which the process takes place.

The Information Literacy Framework - Case Studies of Successful Implementation (Hardcover): Heidi Julien, Melissa Gross, Don... The Information Literacy Framework - Case Studies of Successful Implementation (Hardcover)
Heidi Julien, Melissa Gross, Don Latham
R3,591 Discovery Miles 35 910 Ships in 18 - 22 working days

This edited book helps demystify how to incorporate ACRL's Framework for Information Literacy for Higher Education into information literacy instruction in higher education as well as how to teach the new Framework to pre-service librarians as part of their professional preparation. This single volume demonstrates professional practice by bringing together current case studies from librarians in higher education who are implementing the Framework for Information Literacy for Higher Education as well as cases from educators in library and information science, who are working to prepare their pre-service students to practice in the new instructional environment. Instructional librarians, administrators, and educators will benefit from the experiences the people on the ground who are actively working to make the transition to the Framework in their professional practice.

University Library in the United States - Its Origins and Development (Hardcover, Reprint 2016 ed.): Arthur Hamlin University Library in the United States - Its Origins and Development (Hardcover, Reprint 2016 ed.)
Arthur Hamlin
R2,199 Discovery Miles 21 990 Ships in 18 - 22 working days
Security and Crime Prevention in Libraries (Paperback): Michael Chaney, Alan F. MacDougall Security and Crime Prevention in Libraries (Paperback)
Michael Chaney, Alan F. MacDougall
R1,139 Discovery Miles 11 390 Ships in 10 - 15 working days

First published in 1992, the purpose of this book is to identify and describe the most important factors that must be considered in making decisions about the optimal ways to provide access to information - in short the best way to use the humans, the machines, and the intangible resources known as information, particularly at the organizational level. In recent years executives have begun to outsource computing and telecommunications functions primarily to control costs. Traditional libraries and information centres have been disbanded in favour of service contracts or outright leasing of staff. Both the private and public sector are examining their information service operations from the point of view of cost effectiveness. Decisions about owning versus leasing of information are being made daily. Decision makers are finding that they must deal differently with funding and budgeting of information systems and libraries than they have in the past. New paradigms for these service functions already exist. Not only have corporations and governments begun to contract out entire information service operations, but libraries themselves have begun to consider the costs, effectiveness, and implications of outsourcing some of their operations and services. This book provides a framework for decision-makers to view and review information services within their organizations. Entire units, components of libraries and information centres are defined and untangled so that the widest variety of organizations can analyse their own environments. Although there is a minimal use of library and computing jargon, a short glossary at the end explains terms for which there is no simple English language substitute. Each chapter is accompanied by comments from a broad range of experts in the information field.

Makerspaces in Libraries (Hardcover): Theresa Willingham, Jeroen DeBoer Makerspaces in Libraries (Hardcover)
Theresa Willingham, Jeroen DeBoer; Series edited by Ellyssa Kroski
R3,010 Discovery Miles 30 100 Ships in 10 - 15 working days

Makerspaces, sometimes also referred to as hackerspaces, hackspaces, and fablabs are creative, DIY spaces where people can gather to create, invent, and learn. In libraries they often have 3D printers, software, electronics, craft and hardware supplies and tools, and more. Makerspaces are becoming increasingly popular in both public and academic libraries as a new way to engage patrons and add value to traditional library services. Discover how you can create a makerspace within your own library though this step-by-step guidebook. From planning your innovation center to hosting hack-a-thons, guest lectures, and social events in your new lab, Makerspaces in Libraries provides detailed guidance and best practices for creating an enduring, community driven space for all to enjoy and from which both staff and patrons will benefit. This well researched, in-depth guide will serve libraries of all sizes seeking to implement the latest technologies and bring fresh life and engaging programming to their libraries. Highlights and best practices include: *budgeting and business planning for a librarymakerspace, *creating operational documents, *tools and resources overviews, *national and international case studies, *becoming familiar with 3D printers through practical printing projects (seed bombs), *how to get started with Arduino (illuminate your library with a LED ambient mood light), *how to host a FIRST Robotics Team at the library, *how to develop hands-on engagement for senior makers (Squishy Circuits), and *how to host a Hackathon and build a coding community.

Weeding of Collections in Sci-Tech Libraries (Hardcover): Ellis Mount Weeding of Collections in Sci-Tech Libraries (Hardcover)
Ellis Mount
R2,939 Discovery Miles 29 390 Ships in 10 - 15 working days

In this book, first published in 1986, experts from the various specialties describe the weeding process in corporate, academic, and university libraries. Factors affecting the weeding of materials - lack of space, a desire to place materials in a more suitable library, changing goals of the library - are explored. Discussions concerning the choices for the disposal of items are insightful and innovative.

Service Science and the Information Professional (Paperback): Yvonne de Grandbois Service Science and the Information Professional (Paperback)
Yvonne de Grandbois
R1,446 Discovery Miles 14 460 Ships in 10 - 15 working days

Service science is a new trans-disciplinary field that touches on subjects such as computer science, engineering, management, business, and the social and cognitive sciences. This book demonstrates to information professionals in all sectors that this new discipline exists and why it is relevant to them. It has emerged as we transition to a service and information-based economy, and libraries will deal with both information and services. Information technology, customer service, service innovation and management of services are imbedded in the study of information science, yet grants for the development of service science appear to be going to computer science and engineering schools. Research in service science can be of great benefit to libraries, and information service outlets can be a tremendous field of research for this new science. Information professionals need to be informed of this new discipline and inspired to participate in it. Readership: Information professionals across all sectors including students and professors in departments of information studies, schools of library and information sciences, i-Schools, management and business schools. Private sector companies interested in the economic value of information, Information Technology and public relations specialists will also find this book of interest.

Kids' Books and Maker Activities - 150 Perfect Pairings (Paperback): Tom Bober Kids' Books and Maker Activities - 150 Perfect Pairings (Paperback)
Tom Bober; Marge Cox
R1,759 Discovery Miles 17 590 Ships in 18 - 22 working days

This book connects to the new AASL standards, ISTE Standards for Students, and provides simple directions for using a variety of books to create maker activities that deepen the reading experience. Books and maker activities help children to associate reading with hands-on learning. For educators looking for additional ways to engage youngsters in reading and maker activities, this book provides the perfect hands-on connection. Providing connections to the new AASL standards and the ISTE Standards for Students with simple directions for using a variety of books to create maker activities, this book can help elementary teachers and librarians to enhance and deepen the reading experience. Featured books represent a variety of genres for kindergarten through sixth-grade students and highlights very current titles as well as classics. The book is based on actual experiences with students and staff who have enjoyed and benefited from these activities in their elementary school library. The author's forty years of educational experience ensure the reliability and practicality of this resource that readers can trust and use every day. Helps readers to see how a variety of genres can be connected to maker activities Shows readers how makerspaces can be created economically Draws connections from AASL and ISTE standards to maker activities

Collection Development and Assessment in Health Sciences Libraries - Current Practice in Health Sciences Librarianship... Collection Development and Assessment in Health Sciences Libraries - Current Practice in Health Sciences Librarianship (Hardcover, New)
Daniel T. Richards, Dottie Eakin
R4,645 Discovery Miles 46 450 Ships in 10 - 15 working days

Introduces and defines the documentation and decision making processes in collection development, explores organizational models for collection development in health sciences libraries, and describes the rationales and methodologies for assessing health sciences library collections. It also explores the relationship of collection development and assessment to other library functions and services, and addresses the budgeting process. This work is intended for librarians in all types of health sciences libraries, but the principles and topics covered will have application in science libraries as well. The volume will be useful in library school classes in medical librarianship or in collection development.

Googlization of Libraries (Paperback): William Miller, Rita Pellen Googlization of Libraries (Paperback)
William Miller, Rita Pellen
R1,519 Discovery Miles 15 190 Ships in 10 - 15 working days

This book includes a variety of articles which look critically and judiciously at Google and its products, with a focus on Google Scholar and Google Book Search. It also examines their usefulness in a public service context. Its ultimate aim is to assess the use of Google as a major information resource. Its subject matter deals with online megasearch engines and their influence on reference librarianship, the impact of Google on information seeking, librarianship and the development of book digitization projects in which Google Book Search plays its part.

This book will be of interest to librarians across all educational sectors, library science scholars and publishers.

This book was published as a special issue of the Journal of Library Administration.

Metadata in the Digital Library - Building an Integrated Strategy with XML (Paperback): Richard Gartner Metadata in the Digital Library - Building an Integrated Strategy with XML (Paperback)
Richard Gartner
R1,480 Discovery Miles 14 800 Ships in 10 - 15 working days

The range of metadata needed to run a digital library and preserve its collections in the long term is much more extensive and complicated than anything in its traditional counterpart. It includes the same 'descriptive' information which guides users to the resources they require but must supplement this with comprehensive 'administrative' metadata: this encompasses technical details of the files that make up its collections, the documentation of complex intellectual property rights and the extensive set needed to support its preservation in the long-term. To accommodate all of this requires the use of multiple metadata standards, all of which have to be brought together into a single integrated whole. Metadata in the Digital Library is a complete guide to building a digital library metadata strategy from scratch, using established metadata standards bound together by the markup language XML. The book introduces the reader to the theory of metadata and shows how it can be applied in practice. It lays out the basic principles that should underlie any metadata strategy, including its relation to such fundamentals as the digital curation lifecycle, and demonstrates how they should be put into effect. It introduces the XML language and the key standards for each type of metadata, including Dublin Core and MODS for descriptive metadata and PREMIS for its administrative and preservation counterpart. Finally, the book shows how these can all be integrated using the packaging standard METS. Two case studies from the Warburg Institute in London show how the strategy can be implemented in a working environment. The strategy laid out in this book will ensure that a digital library's metadata will support all of its operations, be fully interoperable with others and enable its long-term preservation. It assumes no prior knowledge of metadata, XML or any of the standards that it covers. It provides both an introduction to best practices in digital library metadata and a manual for their practical implementation.

A Brief History of the Book - From Tablet to Tablet (Paperback): Steven K. Galbraith A Brief History of the Book - From Tablet to Tablet (Paperback)
Steven K. Galbraith
R1,592 Discovery Miles 15 920 Ships in 18 - 22 working days

This book leads readers through an intriguing examination of how books began and have evolved through history and explores where future technologies may lead them. From ancient clay tablet and scrolls to medieval manuscripts and printed books to personal computers and iPads, this guide examines the fascinating history of books from 4000 BCE to the present. At each step of this evolution, technologies are examined and evaluated to show how these ideas are present from the very beginning of written communication. Moving chronologically from the ancient world to the present, the book shows how written communication media evolved from cuneiform to the Kindle. Focusing on key technologies and vital periods of historical transition, it traces an evolution that elucidates the history of the written word, at each step examining and evaluating such aspects of technologies as memory capacity, readability and writability, durability, recyclability, information security, ease and mode of access, and cost. Additional attention is paid to how these technologies were made, how they were circulated, and who was reading them. Provides faculty and students with a brief but fascinating and engagingly written textbook Includes hands-on activities and course assignments that encourage student learning Features interesting factoids and illustrations, making this book useful as a text, as a professional guide, or for pleasure reading

Searching the Grey Literature - A Handbook for Searching Reports, Working Papers, and Other Unpublished Research (Hardcover):... Searching the Grey Literature - A Handbook for Searching Reports, Working Papers, and Other Unpublished Research (Hardcover)
Sarah Bonato
R2,701 Discovery Miles 27 010 Ships in 10 - 15 working days

Searching the Grey Literature is for librarians interested in learning more about grey literature. If you have ever been asked for a grey literature search but didn't know where to start, this book will help you craft your search successfully. If you are an expert searcher but find that your library patrons are unfamiliar with the vast body of grey literature, this book may be a useful teaching aid. Those that are both new arrivals and established professionals in the field of librarianship will learn much about grey literature from reading this book, and hopefully acquire new search skills and knowledge. Although a wide range of different types of librarians or information professionals may find the content of this book useful, those working in the areas of health or social science will benefit the most from the book's content. Searching the Grey Literature discuss different aspects of grey literature, including an introduction to grey literature, the value of grey literature, search sources for grey literature and how to conduct needs assessment before beginning a grey literature search. Search techniques for identifying grey literature documents, selecting and evaluating grey literature search sources and best searching practices are also discussed in detail.

Assessing Library Space for Learning (Hardcover): Susan E. Montgomery Assessing Library Space for Learning (Hardcover)
Susan E. Montgomery
R2,699 Discovery Miles 26 990 Ships in 10 - 15 working days

With the surge in electronic access to the library's resources, there has been an ongoing discussion about the need for a physical library building. On a college or university campus, the library is a destination for its users. Students, faculty and staff go to the library for various reasons. Their usage makes the academic library a valuable learning space on campus. However, not much is known about how the library space contributes to user learning. In Assessing Library Space for Learning, chapters discuss library usage at academic institutions and how that usage is an integral part of the student learning experience. Included are the perspectives of an architect who is tasked with designing library spaces with learning in mind, a psychologist whose professional research focuses on the concept of place, and a dynamic group of academic librarians who are dedicated to making the library conducive to the needs of their learners. This book is a combination of theory, practical and research based chapters with an overall focus on the intersection of library space and learning. The authors demonstrate the importance of the library space in our users' lives. In addition, the authors discuss the importance of determining ways to learn how library space contributes to user learning. Readers will gain an understanding of the library space as a valuable learning space and the steps librarians need to take to assess learning in the academic library.

The Elements of Library Research - What Every Student Needs to Know (Paperback): Mary W. George The Elements of Library Research - What Every Student Needs to Know (Paperback)
Mary W. George
R355 Discovery Miles 3 550 Ships in 10 - 15 working days

"Mary George offers a lively, succinct, and readable introduction to the work involved in planning a library research project. The book does an excellent job demonstrating that thought and creativity are required at every stage--from formulating questions and finding texts, to writing critically about them."--Joseph Harris, Writing Program, Duke University

"This book is based on the simple premise that college-level research need not be anxiety-inducing. Mary George does a good job explaining that the student can control the research process with practice and thoughtful reflection."--Emily J. Horning, Yale University Library

"This handbook is an important addition to the field of research guides. Librarians and those with research instruction responsibilities will certainly use it, and college students will benefit immensely from it. This resource will be useful to anyone who needs or wants to understand the intellectual underpinnings of the research process."--Denise M. Shorey, Main Library, Northwestern University

"This book is unique--in its brevity, its basis in our best understanding of the research process, and its focus on the thought processes associated with information gathering and synthesizing. This guide does a creditable job pulling together various veins of thought and presenting the content in a way that is consistent with current pedagogy on the research process."--Thomas G. Kirk, Lilly Library, Earlham College

"I have been trying to locate just such a book, so that students can begin their academic career with an easy to use, short guide to the research process. This will be an indispensable addition to both high school and college-level research."--PaulaClancy, Bunn Library, The Lawrenceville School

"This book has the advantage of being widely applicable and generally useful for many fields. Mary George points out that research is not just to learn old knowledge but to generate new knowledge, understandings, and perspectives."--Kendall Hobbs, Olin Library, Wesleyan University

Successful Campus Outreach for Academic Libraries - Building Community through Collaboration (Hardcover): Peggy Keeran, Carrie... Successful Campus Outreach for Academic Libraries - Building Community through Collaboration (Hardcover)
Peggy Keeran, Carrie Forbes
R3,024 Discovery Miles 30 240 Ships in 10 - 15 working days

In Successful Campus Outreach for Academic Libraries: Building Community Through Collaboration , Peggy Keeran and Carrie Forbes bring together a variety of ways academic libraries are engaging with their communities through outreach, with creativity and the spirit of collaboration as major themes throughout. As a compendium of best practices, it serves as a resource for academic librarians to discover new programming ideas, to learn principles of effective marketing, and to help them think strategically and programmatically about outreach activities of all types. Topics are presented in four sections: 1.Strategic Vision and Planning 2.Developing and Implementing Successful Programs 3.Community Outreach: The Academic Library in the Community 4.Broadening Library Outreach Audiences Practitioners designing outreach programs and activities will benefit from learning about a diverse set of outreach practices from libraries.

The Library - A Catalogue of Wonders (Paperback): Stuart Kells The Library - A Catalogue of Wonders (Paperback)
Stuart Kells
R379 R348 Discovery Miles 3 480 Save R31 (8%) Ships in 10 - 15 working days
Digital Curation Fundamentals (Hardcover): Jody L. Deridder Digital Curation Fundamentals (Hardcover)
Jody L. Deridder
R2,703 Discovery Miles 27 030 Ships in 10 - 15 working days

Websites and digital news stories disappear daily; researchers can't access their own data for reuse; students don't know how to make their work last for the next 10 years. Knowledge is built on previously gathered information, but what happens when that information is no longer accessible? And where does the librarian or archivist fit into this picture? This book describes the basic steps of data curation, in clear easy-to-follow language, and clarifies the many potential roles that a librarian or archivist can play to help make our information future viable for generations to come. Digital Curation Fundamentals is for anyone who wants to help save knowledge for future use, but knows little-to-nothing about digital curation or how it fits with their jobs. This book is also for administrators who need to stay on top of things but don't yet have a good grasp on the purpose and scope of digital curation and how central it is to the future. Additionally, this book is a reference handbook for those who are involved in digital curation in some form but who need the context to know how their work fits into the big picture, and what comes next. This book takes a straight-forward, commonsense approach to a complex problem, and portrays the challenges and opportunities in an approachable conversational style which lowers the bar to include those with little to no technical expertise.

E. J. Josey - Transformational Leader of the Modern Library Profession (Hardcover): Renate L. Chancellor E. J. Josey - Transformational Leader of the Modern Library Profession (Hardcover)
Renate L. Chancellor
R2,853 Discovery Miles 28 530 Ships in 10 - 15 working days

Within the broader social and political landscape of civil rights, this book examines the life and career of librarian, educator and activist E.J Josey. During Josey's professional life, which spanned fifty-five years, he worked as a librarian (1953-1966), an administrator of library services (1966-1986), and as a professor of library science (1986-1995). He also served as President of the American Library Association and is attributed for successfully drafting a resolution preventing state library associations from discriminating against librarians of color. This act is considered by many to have desegregated the American Library Association. Using interviews with Josey and his contemporaries, as well as documentary evidence, this book will discuss Josey's leadership, particularly within modern day social currents. One question the book will seek to answer is: In what ways did Josey transform the Library and Information Science profession? The publication will provide much interest and value to undergraduate and graduate Library and Information Science (LIS) students. It documents for the historical record a significant period of history that is underexplored in the scholarly literature. The target audience for this book are researchers, historians, LIS educators and students interested in understanding the complex struggle for civil and human rights in professional organizations.

University Libraries and Space in the Digital World (Paperback): Graham Walton University Libraries and Space in the Digital World (Paperback)
Graham Walton; Edited by Graham Matthews
R1,271 Discovery Miles 12 710 Ships in 10 - 15 working days

This timely book addresses physical space in university libraries in the digital age. It considers the history of the use of space, integrates case studies from around the world with theoretical perspectives, explores recent developments including new build and refurbishment. With users at the forefront, chapters cover different aspects of learning and research support provision, shared services, and evaluation of space initiatives. Library staff requirements and green issues are outlined. The book also looks to the future, identifying the key strategic issues and trends that will influence and shape future library spaces. The authors are international, senior university library managers and academics who provide a range of views and approaches and experience of individual projects and initiatives.

Business School Libraries in the 21st Century (Paperback): Tim Wales Business School Libraries in the 21st Century (Paperback)
Tim Wales
R1,271 Discovery Miles 12 710 Ships in 10 - 15 working days

In a period of change, consolidation and cut-backs as well as rapid technological developments, the business school library is often at the forefront of new initiatives and innovative approaches to delivering and managing information in the most responsive yet cost-effective manner possible. In this unique book a respected group of business library directors from prestigious institutions around the world come together to reflect on the key challenges facing their libraries today, from change management to technology and communications to space. They document the state of the sector during a time of fundamental change, draw on their own local contexts to explore topics and concepts and share their insights into what the future might bring. This book will be essential reading not only for librarians working in business, management or social sciences disciplines but for all professionals managing library and information services.

Public Libraries in the Smart City (Hardcover, 1st ed. 2019): Dale Leorke, Danielle Wyatt Public Libraries in the Smart City (Hardcover, 1st ed. 2019)
Dale Leorke, Danielle Wyatt
R1,634 Discovery Miles 16 340 Ships in 18 - 22 working days

Far from heralding their demise, digital technologies have lead to a dramatic transformation of the public library. Around the world, libraries have reinvented themselves as networked hubs, community centres, innovation labs, and makerspaces. Coupling striking architectural design with attention to ambience and comfort, libraries have signaled their desire to be seen as both engines of innovation and creative production, and hearts of community life. This book argues that the library's transformation is deeply connected to a broader project of urban redevelopment and the transition to a knowledge economy. In particular, libraries have become entangled in visions of the smart city, where densely networked, ubiquitous connectivity promises urban prosperity built on efficiency, innovation, and new avenues for civic participation. Drawing on theoretical analysis and interviews with library professionals, policymakers, and users, this book examines the inevitable tensions emerging when a public institution dedicated to universal access to knowledge and a shared public culture intersects with the technology-driven, entrepreneurialist ideals of the smart city.

Serving the Underserved - Strategies for Inclusive Community Engagement (Paperback): Catharine Bomhold Serving the Underserved - Strategies for Inclusive Community Engagement (Paperback)
Catharine Bomhold
R1,472 Discovery Miles 14 720 Ships in 10 - 15 working days

Focusing on needs and services outside the library walls, this book outlines a fresh approach to how libraries can think about and effectively reach underserved populations. Readers will discover strategies for identifying information needs where underserved populations are and learn about many successful services, programs, and partnerships. Underserved populations frequently do not have access to a library—or they may even be unaware that they have an information need. How can we as a profession effectively reach them? This text, geared to both graduate and undergraduate LIS students as well as practicing librarians and library staff, provides contextual information on historically underserved populations as defined by the ALA Office for Diversity, Outreach, and Literacy Services (ODLOS), explores information use behaviors for these groups, and presents examples of successful strategies and programs.

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