Despite technologies, many basic library activities still lend themselves to analysis and improvement. Author Richard Dougherty provides numerous examples and easy-to-apply tools and techniques that can be used to analyze what libraries are doing, how they are doing it, and how much time is required to do it. These tools include block diagrams, check sheets, flow process charts, work-flow diagrams, flow charts, through-put analysis, self-administered diary studies, and work sampling techniques. Specific examples from all areas of library operations are presented to illustrate how techniques can be applied to analyze what occurs at critical service areas. Streamlining Library Services provides detailed information on how to diagnose problem areas using such tools as Pareto and fishbone charts; use techniques such as brainstorming and focus groups; organize a work flow study; and build and present cost studies. Special emphasis is placed on activities that should occur after the analysis is concluded, including data analysis as well as reporting study results and making recommendations to management, and guidelines are provided for managers and staff as they strive to streamline activities. The final two chapters should be of special interest to managers. The first chapter is devoted to implementation issues and strategies that must be addressed as new workflows and services are introduced, and the latter chapter focuses on organizational change issues and strategies for building staff support toward change.

In today's healthcare environment, lay people are increasingly anxious to play a more involved role in decisions that affect their well being. They actively seek medical and health information in libraries, bookstores, and on the Internet. Such high demand has left many public librarians struggling to meet their clients' needs, even as large numbers of new publications are becoming available. This book addresses the issues involved in developing a CHI collection in public libraries, with particular attention to the needs and behaviors of its target clientele.

This handbook sets a new research agenda in community development. The contributors redefine existing areas within the context of interdisciplinary research, highlight emerging areas for community development related research, and provide researchers and post-graduate students with ideas and encouragement for future research activity. To do this, the editors have deliberately chosen to frame this book not through a traditional sociological lens of class, race and gender, but through a "Wicked Problems" framework. Drawing upon the work of 37 international authors, in diverse settings such as West Papua, Peru, the USA and Australia; and with methodologies equally as diverse, from case studies and interviews to the use of music and story-telling, this handbook focuses upon five Wicked Problems: forced displacement; family, gender and child related violence; indigenous marginalisation; climate change and food security; and human survival in the context of disaster and recovery work. By drawing together leading scholars from community development, social work and social policy, this handbook provides an up to the minute snapshot of current scholarship as well as signposting several fruitful avenues for future research. This book is both an invaluable resource for both scholars and practitioners and an indispensable teaching tool for use in the classroom and in the field.

From the educational space of UC Berkeley to a one-room library in Silverado Canyon, this tour of thirty-two California libraries explores the sense of space and unique atmosphere a structure can provide. Dividing California into eight distinct regions including the northern California coast, the San Francisco Bay area, Los Angeles County, and San Diego county, the work looks at a sampling of libraries from each area, discussing the surroundings, facilities and physical presentation of each building. Chosen libraries reflect the communities they serve as well as their particular missions. Entries include contact information for the selected library, a website address, and information regarding its size, circulation and the extent of its collection. Photographs of the libraries are also included.

..".Material presented here is replete with concrete new ideas not only for collaboration, but also for funding, training, personal involvement, Web-based instruction, and other concepts too numerous to mention. And the best thing about these ideas is that they are not the usual endlessly-discussed theories these are ideas that have worked and some which have failed in the real world...Despite the myriad new works available today related to library instruction in general and information literacy in particular, none is devoted solely to collaborative efforts between teaching faculty and librarians. This is where Library User Education: Powerful Learning, Powerful Partnerships shines just as in the real world, it's all about collaboration." Angela Weiler, Portal"

In this volume, the author develops a new approach for the analysis of differing types of informations systems, called the Value-Added Model. This approach is based on the anlaysis of information-use environments and on the system responses to the needs of those environments. The model is applied to a variety of information systems. Document-based systems, academic, public, and special libraries, abstracting and indexing services, and book publishing are among those analyzed. Within decision systems, the author looks at management information systems and decision support systems within the value-added framework.

Effective leadership and management are essential to a successful, thriving health sciences library, yet often librarians are promoted into leadership roles with little to no training and support. Then, swamped with the demands of their new positions, they struggle to find time to read multiple books on a leadership topic or attend long (and expensive) leadership training programs. Essential Leadership Skills: A Handbook for Health Sciences Information Professionals is intended to help fill that gap by making the accumulated wisdom of experienced leaders available in a concise, easy-to-digest format. Each chapter is written by an experienced library leader and provides essential background and practical, actionable advice on eleven essential leadership topics: the health sciences library environment; building relationships and engaging stakeholders; setting direction; building and leading the team; engaging your staff; leading with a focus on diversity, equity, and inclusion; planning and managing projects; managing change; decision-making and problem-solving; crisis leadership; and managing and taking care of yourself. Busy leaders and aspiring leaders can learn essential information about a leadership topic quickly, then explore cited and recommended resources as needed to build deeper expertise. While examples are focused on the unique needs and environments of health sciences libraries, much of the material will be useful to leaders in all types of libraries. Today’s libraries must navigate challenging and rapidly changing environments and compete for talent in a tight and highly competitive labor market. Effective and compassionate leadership is essential for libraries—and the people who work in them—to thrive in these conditions. Essential Leadership Skills: A Handbook for Health Sciences Information Professionals is designed to help aspiring, new, and experienced leaders develop the skills to build and sustain healthy, innovative, flexible, and resilient organizations and work environments that create value for their employees and the populations they serve.

Since the mid-nineteenth century an unprecedented expansion and diversification of library activity has taken place. The Public Libraries Act of 1850 founded a tradition of public provision and service which continues today, and national and academic libraries have grown and multiplied. Libraries have become an industry rather than a localised phenomenon, and librarianship has developed from a scholarly craft to a scientific profession. The essays in this volume present a picture of great diversity, covering public, national, academic, subscription and private libraries. The users of libraries are an important part of their history and are considered here in detail, alongside the development of the library profession and the impact of new information technologies. The place of the library within society and the growth of a professional structure to manage new demands on information are the central concerns of this volume, which celebrates the diversity of the modern library world.

During the past few years, groups like the President's Council of Advisors on Science and Technology, Center for Education have been placing great emphasis on the significance of STEM (science, technology, engineering, and math) education. In brief, the US is seen as falling behind the rest of the world in science and technology education. In response, the curricula have been revised in many educational institutions and school districts across the country. It is clear that for STEM to be successful, other community organizations, most particularly libraries, need to be closely involved in the process. Library staff realize the importance of getting involved in STEM education, but many have difficulty finding comprehensive information that will help them plan and successfully implement STEM direction in their organization. This book is designed to meet that need. It is timely and relevant. How to STEM: Science, Technology, Engineering, and Math Education in Libraries is by and for libraries who are involved in contributing efforts into advancing these subjects. It is organized in 9 parts including funding, grant writing, community partnerships, outreach, research, and examples of specific programming activities. Authors are drawn from the professional staffs of educational institutions, libraries, and non-profit organizations such as science museums. The book contains eight parts, each emphasizing a different aspect of how to succeed with STEM. Part 1 emphasizes how hands-on activities that are both fun and educational can be used to further STEM awareness. Parts 2 and 3 contain chapters on the uniting of STEM with Information Literacy. Innovative collection development ideas are discussed in Part 4 and Part 5 focuses on research and publishing. Outreach is the theme of Part 6 and the programs described in these chapters offer an array of ways to connect with students of all ages. The final section of How to STEM: Science, Technology, Engineering, and Math Education in Libraries addresses the funding of these programs. Librarians of all types will be pleased to discover easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural patrons into the library, and much more.

This handbook is suitable for specialists and generalists in small, medium, and large public libraries, and addresses the full spectrum of library services to teens. Young adults comprise 25% of library patrons, yet nationwide only 11% of libraries have a young adult librarian. By offering services specifically for young adults, libraries will fulfill their responsibility to provide services to the entire community, rather than ignoring this fast growing segment of the population. The book focuses on topics related to young adult collections, including reader's advisory, genre fiction, non-fiction, magazines, non-print materials, trends, publishing, censorship, and restricted access to materials and services based on age. Teens' use of technology, especially the Internet, is covered as well.

Addressing the full spectrum of library services aimed at teens, this handbook is intended for use by novices as well as experts. It is suitable for specialists and generalists in small, medium, and large public libraries, and addresses the full spectrum of library services to teens. Young adults comprise 25% of library patrons, yet nationwide only 11% of libraries have a young adult librarian. By offering services specifically for young adults, libraries will fulfill their responsibility to provide services to the entire community, rather than ignoring this fast growing segment of the population.

The book focuses on topics related to young adult collections, including reader's advisory, genre fiction, non-fiction, magazines, non-print materials, trends, publishing, censorship, and restricted access to materials and services based on age. Teens' use of technology, especially the Internet, is covered as well. Other aspects include homework assistance centers, youth participation, serving underserved populations, and cooperation with other agencies. The book concludes with a comprehensive annotated bibliography of professional resources to aid readers.

This title was first published in 2003. The UK branch of the International Association of Music Libraries was founded in 1953. This volume of specially commissioned essays celebrates the golden jubilee of branch's foundation and surveys the achievements of the last 50 years. With an emphasis on practical music librarianship, the essays examine the challenges that have faced the profession in recent years, as well as current developments in the field and the impact of modern advances in information technology.

Digital and analog games have long served modern public libraries as educational tools and as drawcards for new patrons - from dedicated gaming zones and children's spaces to Minecraft gaming days, makerspaces, and virtual reality collections. Much has been written about the role of games and play in libraries' programming and collections. But their wider role in transforming libraries as public institutions remains unexplored. In this book, the authors draw on ethnographic research to provide a rich portrait of the intersection between games, play, and public libraries. They look at how games and play are increasingly spilling out of designated zones within libraries and beyond their walls, as part of a broader reconfiguration and "reimagining" of libraries in the digital era. The library's association with play has historically been understood through its classification as a "third place" somewhere to relax, socialise and experiment outside of the utilitarian demands of work and home. But far from just offering patrons an opportunity for detached leisure, this book illustrates how libraries are connecting games and play to policies agendas around their municipality's economic and cultural development. Attending to the institutionalisation of play, the book sheds new light both on the contradictions at the heart of play as a theoretical concept, and what libraries are in contemporary public life.

Designed for librarians who offer library instruction within the constraints of the hour-long one-shot, this book proposes a method for redesigning one-shot instruction that is both realistic and integrated into the larger curriculum. Working with faculty teams from academic departments, the authors used the collaborative Lesson Study method to redesign undergraduate research instruction. They describe how to winnow the one-shot down to a manageable active learning experience while simultaneously augmenting it with extra-sessional prerequisites and learning activities. They also discuss how to conceptualize the role of the one-shot within a course, a curriculum, and the larger information literacy goals of the institution. This book offers customizable strategies, sample lesson plans, and generalized observations based on the experiences of the authors. Maximizing the One-Shot: Connecting Library Instruction with the Curriculum covers the following aspects of one-shot development: *Understanding the role of the one-shot institutionally and its limits. *Setting realistic goals. *The Lesson Study approach. *Collaborating with departmental faculty. *Assessment of the one-shot. *Supporting the one-shot with additional materials. *Expanding one-shot development to other departments and programs. In addition, the book provides interviews with collaborating faculty members of academic departments who have partnered with library faculty.

Libraries today, regardless of their type or location, are reliant on technology. Almost every process or procedure in the library is dependent upon skilled use of computers, hardware, and software. Integrated library and discovery systems enable patrons to manage activities such as creating lists and holds, to perform self-checkout, and to search multiple library catalogs and databases simultaneously. This text is written for the library support staff who are the backbone of technology success. Each chapter provides a practical overview of how the technology advances library services. With abundant examples of how to apply the technology in real situations, it is an essential handbook for students entering into the library profession as well as for those who seek to become more confident and competent with these technologies and more: Computer hardware and peripherals Integrated Library and Discovery systems Software applications Open Source Cloud Computing Mobile applications Networking Infrastructure Online Meetings Social Media Mobile Technologies Digital media equipment STEM/STEAM Makerspaces Coding and Robotics Cybersecurity The Library Support Staff series is aimed for staff that work in libraries and want to enhance their skills, college professors who teach library support staff instruction, and students who seek new learning in the library profession. Each book in the series addresses a specific topic in an academic curriculum for library support staff. Content of each book in the series is aligned with American Library Association competencies for accredited programs and learning for library support staff (ALA-LSSC). The text is written in clear language with practical examples of how performance can contribute to exemplary library service.

Comprised of fifteen chapters written by experienced consumer health librarians, The Medical Library Association Guide to Providing Consumer and Patient Health Information is designed for library and information science graduate students as well as librarians new to health and medical librarianship, regardless of library setting. It is comprehensive in scope, covering all aspects of consumer and patient health and medical information from their humble, grassroots beginnings to the ever-evolving applications of new technology and social media. In between, the mundane aspects of health and medical librarianship, such as needs assessment, costs, budgeting and funding, and staffing are discussed. Adding richness to this discussion are the coverage of more sensitive topics such as patient-friendly technology, ethical issues in providing consumer and patient health information, meeting the needs of diverse populations, and responding to individuals from various cultural backgrounds. No comprehensive picture of consumer and patient health librarianship would be complete without addressing the critical importance of marketing and strategic partnerships; such discussions round out this invaluable guide.. Patients today must be knowledgeable enough to participate in their health and well-being. Shorter hospital stays, changing reimbursement patterns and the gradual shift towards focusing on proactively maintaining health and managing disease require patients to be informed and actively engaged. Education, information and understanding are important components of actively-engaged patients. Correspondingly, in today's e-world, there is a glut of information resources available through the Internet - from YouTube videos to Googling to blogs and Twitter feeds. What is lacking in these information-rich times is the relevance of meaning and context for those who ask, "Does this health and medical information apply to me and my unique clinical picture?" or "How do I use this information?" As knowledge navigators, information technology wizards and content experts, librarians offer focused responses to individuals' specific and highly personal health and medical information queries. In a new healthcare world order of optimizing health and minimizing hospitalizations, such a service is invaluable. Sadly, there still exists in our highly networked and technological age an information gap for those who struggle in obtaining meaningful health or medical information. These individuals may be foreign-born, non-English speaking, poor, rural, aged or semi-literate. Whatever their status, librarians must have the wherewith-all to find germane resources and also help create responsive mechanisms to bridge that health information gap for vulnerable citizens. The Medical Library Association Guide to Providing Consumer and Patient Health Information will guide you on the road to providing that response.

Comprised of fifteen chapters written by experienced consumer health librarians, The Medical Library Association Guide to Providing Consumer and Patient Health Information is designed for library and information science graduate students as well as librarians new to health and medical librarianship, regardless of library setting. It is comprehensive in scope, covering all aspects of consumer and patient health and medical information from their humble, grassroots beginnings to the ever-evolving applications of new technology and social media. In between, the mundane aspects of health and medical librarianship, such as needs assessment, costs, budgeting and funding, and staffing are discussed. Adding richness to this discussion are the coverage of more sensitive topics such as patient-friendly technology, ethical issues in providing consumer and patient health information, meeting the needs of diverse populations, and responding to individuals from various cultural backgrounds. No comprehensive picture of consumer and patient health librarianship would be complete without addressing the critical importance of marketing and strategic partnerships; such discussions round out this invaluable guide. Patients today must be knowledgeable enough to participate in their health and well-being. Shorter hospital stays, changing reimbursement patterns and the gradual shift towards focusing on proactively maintaining health and managing disease require patients to be informed and actively engaged. Education, information and understanding are important components of actively-engaged patients. Correspondingly, in today's e-world, there is a glut of information resources available through the Internet - from YouTube videos to Googling to blogs and Twitter feeds. What is lacking in these information-rich times is the relevance of meaning and context for those who ask, "Does this health and medical information apply to me and my unique clinical picture?" or "How do I use this information?" As knowledge navigators, information technology wizards and content experts, librarians offer focused responses to individuals' specific and highly personal health and medical information queries. In a new healthcare world order of optimizing health and minimizing hospitalizations, such a service is invaluable. Sadly, there still exists in our highly networked and technological age an information gap for those who struggle in obtaining meaningful health or medical information. These individuals may be foreign-born, non-English speaking, poor, rural, aged or semi-literate. Whatever their status, librarians must have the wherewith-all to find germane resources and also help create responsive mechanisms to bridge that health information gap for vulnerable citizens. The Medical Library Association Guide to Providing Consumer and Patient Health Information will guide you on the road to providing that response.

More and more individuals today are "digital natives." They are comfortable with all of the advances in technology, using it every day. However, while they may be able to access the digital world easily does not translate into being able to successfully navigate it. Regardless of age and experience, young adults must be mindful of their digital presence in the expanding digital world. This book provides a guide for librarians, educators, counselors, and administrators to guide secondary and higher education students in successfully practicing responsible citizenship and civics in the digital world. In our world where our social credit is held increasing value, digital civics and citizenship are powerful tools, especially for students just venturing into this expansive realm.

Fresh, fun ideas for children's storytime fill this book. The author is a long-time storytime facilitator and has put together 52 weekly themes plus additional holidays, all with detailed instructions for talking about the theme and choosing the books, crafts, songs, poems, games and snacks. Each storytime idea is illustrated with photographs of the craft and snack for easy reference. Libraries, bookstores, preschools and parents alike can use this book to offer themed storytimes that include discussion, literature, art, music, movement and food. Options are provided for each storytime, so the ideas can be used year after year.

More and more individuals today are "digital natives." They are comfortable with all of the advances in technology, using it every day. However, while they may be able to access the digital world easily does not translate into being able to successfully navigate it. Regardless of age and experience, young adults must be mindful of their digital presence in the expanding digital world. This book provides a guide for librarians, educators, counselors, and administrators to guide secondary and higher education students in successfully practicing responsible citizenship and civics in the digital world. In our world where our social credit is held increasing value, digital civics and citizenship are powerful tools, especially for students just venturing into this expansive realm.

The rampant nature of technology has caused a shift in information seeking behaviors. In addition, current trends such as evidence based medicine and information literacy mean that one time instructional sessions cannot provide our patrons with all of the skills they need. For this reason, many librarians are working to develop curriculum based instruction that is semester long or consisting of many sessions throughout an academic program. In addition to teaching, librarians are also becoming embedded in the curriculums they support by serving as web-based course designers, problem-based learning facilitators, or members of curriculum committees. Although it is fairly obvious that library instruction is important and that librarians should be equipped to provide this instruction, the majority of ALA accredited programs offer only one course on library instruction, the courses are only available as electives, and they are often only offered once a year. Librarians need to gain their instructional experiences through real life experiences, mentors, and of course, books like this one. Many books commonly discuss one-shot sessions and provide tips for getting the most out of that type of instruction. There are not as many that discuss curriculum based instruction in a section, let alone an entire book. Curriculum-Based Library Instruction: From Cultivating Faculty Relationships to Assessment highlights the movement beyond one-shot instruction sessions, specifically focusing on situations where academic librarians have developed curriculum based sessions and/or become involved in curriculum committees. This volume describes and provides examples of librarians varied roles in the curriculum of education programs. These roles include semester long or multi-session instructor, web-based course designer, problem-based learning facilitator, and member of a curriculum committee. In addition to describing the roles that librarians have in supporting curriculum, the book describes how to carry out those roles with sections devoted to adult learning theory, teaching methods, developing learning objectives, and working with faculty to develop curriculum. Examples of library sessions devoted to information literacy, evidence based practice, information literacy, and biomedical informatics are included. This book is not limited to one mode of delivering information and covers examples of face to face, distance and blended learning initiatives."

This volume provides the researcher with an excellent tool for investigating the history, politics, and culture of Paraguay. Although various libraries, museums, and archives in the U.S. contain documentary collections of interest to Paraguayanists, they are little known and thus underutilized. Whigham and Cooney help correct this problem. Not only do they describe the most famous collections in such libraries as the University of Texas at Austin, the Library of Congress, and the Oliveira Lima Library at Catholic University, they have also uncovered some obscure materials. From the Museum of Russian Culture in San Francisco to the Mennonite Archives at Bethel College in Kansas, they have run the gamut of available resources. This guide discusses diplomatic correspondence, genealogical materials, missionary records, political reports, and unpublished personal reminiscences. The authors also offer hints and advice on working in the various repositories and suggest research themes that might be developed using particular collections. An attractive format and a thorough subject index make this volume easy to use as well as informative.

In this collection of essays written by the former head of the Library of Congress Chinese Collection, Chi Wang chronicles the modest beginnings of the Chinese Collection at the Library of Congress and his crusade to transform it into the largest collection and Chinese cultural presence outside Asia. For anyone who has ever wondered what goes on inside the marble walls of one of the country s oldest federal institutions, Wang relates an insider s account of the major milestones and changes to the administration of the Collection over the years. Readers will be surprised not only to learn about some of the rare and priceless books that have found their way to the Library of Congress but also by the candor with which Wang shares his story about serving under three different Librarians of Congress, each with a different mandate and mark they wanted to leave behind. Building a Better Chinese Collection for the Library of Congress has value as American library history but also serves as a useful introduction to Chinese historical archives and libraries. Select writings discuss publication and personnel exchanges with Chinese academic libraries, Chinese character encoding and library automation, and publishing activities in China.

This work skeptically explores the notion that the internet will soon obviate any need for traditional print-based academic libraries. It makes a case for the library's staying power in the face of technological advancements (television, microfilm, and CD-ROM's were all once predicted as the contemporary library's heir-apparent), and devotes individual chapters to the pitfalls and prevarications of popular search engines, e-books, and the mass digitization of traditional print material.

This thought-provoking collection of essays is essential reading for anyone who cares about cultural institutions and their role in the community of learners. These institutions-often museums or libraries-have the power to profoundly alter our sense of ourselves and of the world around us, but that power carries with it obligations. David Carr challenges us to contemplate both the effects and the responsibilities, to examine carefully the nuances of these experiences. Yet a visit to a cultural institution is itself only one act in the broader activity of learning throughout our lives. Carr has much to say about the experience of learning in its best sense and thus speaks not only to lovers of cultural institutions, but also to lovers of learning everywhere.

To help new archivists and genealogists with what can be a daunting process, Digitization and Digital Archiving: A Practical Guide for Librarians answers common questions, including: 1. What should be stored? 2. Where and how should it be stored? 3. How exactly is information stored in a computer? 4. How does copyright law affect archiving? 5. How can metadata be used to improve collection access? This revised second edition has been updated to address new trends and the latest innovations in technology, including: 1. A brand-new chapter addressing different common types of born-digital materials which a librarian may need to archive, such as databases or websites 2. Information about identifying and gathering data from floppy disks, an increasingly important task as this technology ages and its data becomes at greater risk of loss 3. Fully updated chapters to address the latest changes in file storage and formats, including more information on the storage of audio and video media 4. Interesting information about the origins of different common technologies to help the reader better understand the past, present, and future of computer technology This is a comprehensive guide to the process of digital storage and archiving. Assuming only basic computer knowledge, this guide walks the reader through everything he or she needs to know to start or maintain a digital archiving project. Any librarian interested in how digital information is stored can benefit from this guide.