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Books > Reference & Interdisciplinary > Library & information sciences > Library & information services
The Academic Librarian as Blended Professional employs a model that allows for individual and managerial reconceptualization of the librarian's role, also helping to mitigate obstacles to professional development both internal and external to the library. Using traditional and personal narrative, the book extends Whitchurch's blended professional model, designed to consider the merging of academicians' roles across several spheres of professional and academic influence in a higher education setting, to academic librarians. The book is significant due to its use of higher education theory to examine the professional identity of academic librarians and the issues impacting librarian professional development. The work offers a constructive, replicable research design appropriate for the analysis of librarians in other academic settings, providing additional insights into how these professionals might perceive their roles within the larger context of a higher education environment. Following the application of the blended professional model, this book contends that academic librarians have similar roles concerning research, instruction, and service when compared to an institution's tenure-track faculty. The scope of professional productivity and the expectation of the librarians, though, are much less regimented. Consequently, the academic librarians find themselves in a tenuous working space where their blended role is inhibited by real and perceived barriers.
The rampant health injustices that occur daily throughout the world are exacerbated by health information injustice - something which libraries and librarians play an instrumental role in addressing. This volume brings together librarians, LIS students, educators, and researchers, to discuss the many ways that information professionals and libraries serve as agents of securing health information justice. Kicking off with an introductory chapter which covers the central concepts of health information injustice, the following chapters focus on the roles of libraries and librarians in improving consumer health literacy and reducing health disparities in their communities. In the final chapter, the editors draw on the authors' work to highlight the ways in which libraries and librarians are moving us closer to health justice, and they also discuss how the COVID-19 pandemic is both illuminating and intensifying health disparities, reinforcing the need for libraries and librarians to continue their important roles as agents of health information justice to ensure the physical and intellectual accessibility of information for all.
Quality and the Academic Library: Reviewing, Assessing and Enhancing Service Provision provides an in-depth review and analysis of quality management and service quality in academic libraries. All aspects of quality are considered in the book, including quality assessment, quality review, and quality enhancement. An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future.
With the world becoming increasingly more dependent upon the Internet, libraries offer an essential service by providing access to this worldwide network. To help their patrons, modern librarians must have a thorough understanding of this technology. Integrating the Web into Everyday Library Services: A Practical Guide for Librarians is a comprehensive guide to a variety of aspects of Internet use and research. The book is basic, assuming only a basic understanding of computer use and Internet research. This guide begins with: *a basic explanation of the mechanics of the Internet and World Wide Web, then moves on to *explore the variety of ways that a user can discover online information, *how information is stored online via the cloud, and *how a librarian can enhance his or her library's online presence. Later chapters explain: *how to use the Internet to communicate, *how to help patrons research and evaluate information, and *how to protect patrons and yourself from online dangers. The final chapter is devoted to helping librarians solve basic computer problems that their patrons may encounter, including troubleshooting Internet connections.
Working with Collections: An Introduction for Support Staff deals with the technical service aspect of library work- the processes that put a book on the shelf or online. It provides an introduction to publishers, vendors, preparing items for use, and caring for items in the collections and is both a text for professors who teach in library support staff programs and their students, and an introductory manual for support staff who work in libraries. This material is written in clear language with practical examples of how performance can contribute to exemplary library service. It is aligned with the ALA support staff standards and prepares library support staff to: *Know how to use an integrated library system and other appropriate online tools. *Know the basic principles of collection development and management. *Assist with decisions regarding selection, de-selection, retention and replacement of all types of library resources. *Know the basic principles, and can apply, the appropriate procedures to the processes that provide users with access to a wide variety of content. *Know the various ways in which content, in multiple formats, is produced and distributed to libraries. *Understand the value of resource sharing agreements and apply them to collection decisions. *Know and use the recognized standard evaluative sources to assist with collection development. *Know the principles and basic practices regarding the preservation of library resources. *Apply appropriate methods and techniques for accurate preparation of library resources *Explain and apply policies regarding library collections.
Like most of Wolfgang Ernst's work, Das Rumoren der Archiv explored the concept of archival and media theory from a current cultural digital context. Ernst challenges the traditional perspective of the cultural heritage institution and how it relied on media for creating, storing and disseminating digital information. Archives have a place in a digital society, and the archivist's role will be more increasingly vital in the future. As Ernst points out, his work will show a way out of the archive, away from the notion that the era of archive is coming to an end. Here is the long-awaited English translation of this seminal work exploring cultural heritage before the archives, throughout history, and from today into the future. Ernst work emphasized a need to recognize media as a method for capturing and preserving our collective cultural identity. It is vital that archivists promoted a greater awareness of how media technology augmented the creation, management, and dissemination of digital content.
Library Roles in Achieving Financial Literacy among its Patrons is a collection of articles from 25 librarians in different parts of the U.S. and Canada, each contributing 3,000-4,000 words: concise chapters with sidebars, bullets, and headers; there is an introduction. Contributors were selected for the creative potential in their topics, those that can be used in various types of libraries and that demonstrate a command of financial literacy and are able to communicate what they know to aiding users solve their financial information problems. The collection has three sections. The first provides an overview of financial literacy: what it means generally, what needs exist among library patrons, and what approaches have been tried to date. The second section deals with resources that are available in libraries, or should be made available. These include collections, skill sets in librarians, program opportunities and others. The third section is a series of case studies that demonstrate successes and best practices.
The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an all-encompassing ethic focussing organisational and individual attention on understanding and meeting the needs of the customer. For customers, the library's Front Line team is the 'human face' of the library. How well they do their job can have a massive impact on the quality of the learning experience for many students, and can directly impact upon their success. The importance of their role, and the quality of the services they offer, should not be underestimated - but in an increasingly digital world, and with potentially several thousand individuals visiting every day (whether in person or online), each with their own agendas and requirements, how can the library's Front Line team deliver the personal service that each of these individuals need? Customer Service in Academic Libraries contributes to what academic libraries, as a community, do really well - the sharing of best practice. It brings together, in one place, examples of how Front Line teams from libraries across a wide geographical area - Hong Kong, Australia, Turkey and the United Kingdom - work to 'get it right for their customers'. Between them, they cover a range of institutions including research-intensive, mixed HE/FE, private establishments and shared campuses. All have their own tales to tell, their own emphases, their own ways of doing things - and all bring their own examples of best practice, which it is hoped readers will find useful in their own context.
Volume 8 of the series Creating the 21st-Century Academic Library is focused on new services, directions, job duties and responsibilities for librarians in academic libraries of the 21st century. Topics include research data management services, web services, improving web design for library interfaces, cooperative virtual reference services, directions on research in the 21st-century academic library, innovative uses of physical library spaces, uses of social media for disseminating scholarly research, information architecture and usability studies, the importance of special collections and archival collections, and lessons learned in digitization and digital projects planning and management. Data management services are highlighted in the context of a consortium of smaller liberal arts and regional institutions who share a common institutional repository. Survey research plays a role in a number of chapters. One provides insight into how academic libraries are currently approaching web services, web applications, and library websites. A second survey is used to explore the role of librarians as web designers, and provides detailed information related to job titles, job duties, time percentages related to duties, and other duties outside of web design. Comments of those surveyed are included and make interesting reading and a deeper understanding of this new function in libraries. More generally, is a survey study exploring how librarians feel about the changes that are currently happening within the profession, as well as how these changes have personally affected their job duties and their current job assignments. Case studies are include one that features QuestionPoint in the context of a cooperative virtual reference service; another shows how research and scholarship can be disseminated using social media tools such as blogs, Twitter, ResearchGate and Google Scholar, among others; a other studies explore the importance of user engagement and buy-in before moving forward on digitization; and one shows how information architecture and usability emerge from the redesign of a public library website and whose successful completion involves user surveying, focus groups, peer site reviews, needs analysis, and usability testing. Two chapters deal with the changing legal context: the importance and understanding of copyright and author rights in the 21st-century academic library, and the basics Family Educational Rights and Privacy Act (FERPA). It is hoped that this volume, and the series in general, will be a valuable and exciting addition to the discussions and planning surrounding the future directions, services, and careers in the 21st-century academic library.
This study traces the way in which the librarian as the guardian of the freedom to read came to replace the librarian as moral censor. This shift in ideology is traced against a backdrop of major social and literary changes. Within this context, censorship is treated as part of a broader professional ideology of book selection. Geller treats that ideology in terms of three constant dilemmas of choice: populism vs. elitism, neutrality vs. advocacy, and freedom vs. censorship. By exploring the ways in which librarians as public servants have defined their selection policies in terms of the public interest, she sheds new light on the complex historical background and shifting social values that underlie contemporary policy alternatives.
MOOCs or massive open online courses that can be attended by hundreds of thousands of students at the same time have become wildly popular in recent years, and have begun to gain traction with libraries as well. There are many potential roles for libraries in MOOCs including: development, support, assessment, modeling, teaching, and preservation. In MOOCs and Libraries, learn how you can utilize MOOCs for staff training, bibliographic instruction, supporting faculty curriculum, and more! Readers of this start-to-finish guide to MOOC's in libraries will learn all about MOOC creation, from early stage planning, pedagogy, and equipment selection, to filming and launch, including: *How to Choose Hardware and Software for Your MOOC *Planning your first MOOC project *Planning for a Library MOOC Video Project *How to Develop MOOC Scripts *Storyboarding *Choosing a MOOC Filming Location *How to create MOOCs for bibliographic instruction *How to create MOOCs for staff training *How to create video lectures and screencasts
In a networked and globalized world of information the form of national bibliographies may have changed, however their major function remains unchanged: to inform about a country s publication landscape, its cultural and intellectual heritage. Subject access offers a major route into this landscape providing information about the dispersion of publications in specific fields of knowledge and topics contained in a particular national publishing output. The Guidelines for Subject Access in National Bibliographies give graded recommendations concerning subject indexing policies for national bibliographic agencies and illustrating various policies by providing best practice examples."
The field of librarianship has undergone traumatic shifts (mostly downward) due to the global financial meltdown that began in the fall of 2008. Libraries have been deeply affected by the worst recession since the Great Depression. While "Advances in Librarianship" endeavors to identify trends and innovations, the trend addressed in this volume is admittedly not a happy one. The current climate does however, present opportunities for analysis, and far reaching searches for solutions and innovations that can alleviate the challenges created by the clash of fiscal retrenchment with steadily increasing use of libraries. Therefore this volume addresses the ripple effects of the economic recession from the point of view of librarianship, the need for advocacy, and the necessity to tout the value that libraries bring to their communities. Chapters focus on identifying means to change library and library related organizations so that they focus on distinctive assets and strengths, use free or low cost resources and technologies, and position themselves to take advantage of collaborative initiatives.
Strong school librarians positively impact student learning, and principal support is key. This concise handbook provides an overview of the roles of the 21st-century school librarian-teacher, instructional partner, information specialist, instructional leader, and program administrator. A valuable and informative resource, it gives principals the information they need to know in order to utilize the library program and librarian to the fullest potential to contribute to the instructional program of the school.
Emerging devices are placing powerful computing abilities into the wardrobes of consumers through wearable technology which combines fashion and function in new and exciting ways. The most recognizable of these emerging gadgets is Google Glass. Wearable Technology: Smart Watches to Google Glass for Libraries provides a comprehensive overview of the current wearable technology landscape, the types of devices and functionality available, the benefits and limitations of this type of technology, and how you can make use of it in your library. Learn the ins and outs of Google Glass and other devices along with the privacy and other concerns that your organization needs to know about. With this informative handbook, Discover how you can utilize use these new tools for language translations, creating videos, providing mobile reference, and much more. In this "how-to" guide for incorporating wearable technology into your library's services, programming, and activities, you will learn: *How to circulate wearable technology in your library *How to Use Google Glass as an Alternative to Traditional Info/Reference *How to Initiate a Wearable Technology Training Program for Library Staff *How to create first-person videos using GoPro Cameras *How to add real-time translation services using Google Glass *How to use wearable technology as a promotional tool for your library *Make Your Own Immersive Virtual Reality Headset using Google Cardboard
Integrating Pop Culture into the Academic Library explores how popular culture is used in academic libraries for collections, instruction, and programming. This book describes the foundational basis for using popular culture and discusses how it ignites conversations between librarians and students, making not only the information relatable, but the library staff, as well. The use of popular culture in the library setting acknowledges the importance of students' interests and how these interests can be used to understand their information needs in unique and interesting ways. By integrating popular culture into library collections, instruction, and programming, librarians present research and discovery in ways that connect with students and the broader community. This book demonstrates that academic libraries using popular culture find it to be an effective tool, both for instruction and programming. The editors are librarians who utilize popular culture in various ways to provide instruction and reinforce information literacy concepts in their own practice. Readers will find chapters written by a variety of authors from different types of academic libraries, including community colleges, comprehensive universities, research universities, and law schools. These unique perspectives offer readers different ways of thinking about how librarians can incorporate students' interests in popular culture to promote the mission of the library. In addition to well-known examples such as Hamilton: The Musical, Pokemon, Harry Potter, Black Panther, and Barbie, readers will also encounter lesser-known library applications of popular culture, including cartoneras, zines, fantasy maps, gaming collectives, and paranormal walking tours. All of these examples highlight the multiple way libraries leverage popular culture to expand their reach and identity with students and the community at-large.
How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.
Digital Literacy and Digital Inclusion: Information Policy and the Public Library examines the interrelationships between digital literacy, digital inclusion, and public policy, emphasizing the impacts of these policy decisions on the ability of individuals and communities to successfully participate in the information society. The ability to use the Internet to meet information needs is often labeled digital literacy, while access to the Internet in order to apply the skills of digital literacy is often discussed in terms of digital inclusion; while both are widely recognized as central to participation in contemporary society, they are rarely considered as policy issues. This book is the first detailed consideration of digital literacy and digital inclusion as policy problems and as core issues in information policy and libraries.The unique features of this book include: *Drawing together the key themes and findings from the discourse on digital literacy and digital inclusion widely spread among many fields; *Analyzing digital literacy and digital inclusion as policy issues, both being driven and regulated by policy; *Building on a wealth of original research conducted by the authors using different quantitative and qualitative data collection approaches on four different continents when analyzing these issues, providing unique examples, case studies, and perspectives; *Using information behavior theory to provide important insights about these issues at individual, community, and political levels; *Providing recommendations to inform practice in libraries and help libraries to frame their advocacy for public policies that support literacy and inclusion; and *Providing policy recommendations to improve the creation and implementation of policy instruments that promote digital literacy and digital inclusion. The authors of this book have been involved in this research space for many years and their experience provides a broad view across the literature and problems, as well as across national perspectives.This breadth allows the book to offer comprehensive policy recommendations, solutions, and best practices for an area that is currently extremely fragmented in discourse, practice, and policy.
Student literacy is a perennial concern in and across nations, with measurement and accountability continually ramped up at both individual student and school levels. Debates about literacy and how it can best be improved are never far from media headlines. However, relatively little consideration is given to the role that school libraries and their staff play in building and maintaining student literacy, despite research linking school libraries and qualified staff to student literacy gains. With the number of students who struggle with basic literacy skills increasing in many nations, school libraries can play an important role in improving the academic, vocational and social outcomes for these young people, thereby increasing their opportunities. Fostering student wellbeing is also a key priority for schools given the challenges young people face in current times. This book seeks to promote greater understanding of the links between reading, literacy and wellbeing that could help students cope with these challenges, and the role of the school library in leading this approach. It explores the current role of school library professionals and highlights how literacy and wellbeing education and support sit within this, paying specific attention to how school library professionals build reading engagement and promote student wellbeing through various approaches, such as fostering health literacy and creating nurturing environments. Readers will be empowered to build a case for the importance of their role and library, and audit their current literacy and wellbeing offerings, and adjust or extend them where applicable based on best practice. The book also explores some of the many challenges facing school libraries and their professional staff that may need to be mitigated to ensure that they can reach their full potential for supporting student literacy and wellbeing.
As discussions about the roles played by information in economic, political, and social arenas continue to evolve, the need for an intellectual primer on information ethics that also functions as a solid working casebook for LIS students and professionals has never been more urgent. This text, written by a stellar group of ethics scholars and contributors from around the globe, expertly fills that need. Organized into twelve chapters, making it ideal for use by instructors, this volume from editors Burgess and Knox: thoroughly covers principles and concepts in information ethics, as well as the history of ethics in the information professions; examines human rights, information access, privacy, discourse, intellectual property, censorship, data and cybersecurity ethics, intercultural Information ethics, and global digital citizenship and responsibility; synthesizes the philosophical underpinnings of these key subjects with abundant primary source material to provide historical context along with timely and relevant case studies; features contributions from John M. Budd, Paul T. Jaeger, Rachel Fischer, Margaret Zimmerman, Kathrine A. Henderson, Peter Darch, Michael Zimmer, and Masooda Bashir, among others; and offers a special concluding chapter by Amelia Gibson that explores emerging issues in information ethics, including discussions ranging from the ethics of social media and social movements to AI decision making. This important survey will be a key text for LIS students and an essential reference work for practitioners.
A valuable, one-stop guide to collection development and finding ideal subject-specific activities and projects for children and teens. For busy librarians and educators, finding instructions for projects, activities, sports, and games that children and teens will find interesting is a constant challenge. This guide is a time-saving, one-stop resource for locating this type of information-one that also serves as a valuable collection development tool that identifies the best among thousands of choices, and can be used for program planning, reference and readers' advisory, and curriculum support. Build It, Make It, Do It, Play It! identifies hundreds of books that provide step-by-step instructions for creating arts and crafts, building objects, finding ways to help the disadvantaged, or engaging in other activities ranging from gardening to playing games and sports. Organized by broad subject areas-arts and crafts, recreation and sports (including indoor activities and games), and so forth-the entries are further logically organized by specific subject, ensuring quick and easy use. Provides an excellent resource for libraries considering creating makerspaces Helps educators locate instructions for entertaining and educational program and curricular activities that range from cooking and e-drawing to performing magic tricks, solving puzzles, mask-making, and outdoor games Utilizes a subject heading organization and indexes multi-topic titles by chapter for ease of use Supplies plans targeted for distinct age ranges: lower elementary (K-3rd grade), elementary (3rd-6th grade), middle school (6th-9th grade), and high school (9th grade and above) Includes an appendix containing additional online sources of information that augment the book's content
DEGREESI a work that provides such a comprehensive reassessment of Information Retrieval (IR) theory, with regards to the user-oriented model. -- Journal of the American Society for Information Science
Virtual services have been part of health sciences libraries for a long time in various forms, including the provision of reference and research services via email or chat, availability of online instruction, access to electronic materials, and the curation of virtual research guides. But when the COVID-19 pandemic forced many libraries to close their doors and pivot to virtual services almost overnight. Moving all services remote, even for just a short time, did highlight what worked well and what did not. The situation increased visibility of these services and made patrons more aware of what was available, perhaps making them more likely to expect and use those services in the future. In some ways, the pandemic showed us ways in which virtual services could even be better than in person services for providing prompt patron services. The situation increased visibility of existing services, making users more aware of what was available, and revealed gaps and needed improvements in virtual services. In this book copublished by the Medical Library Association, librarians from academic to hospital health sciences libraries, from rural to urban areas, and across a range of service specialties provide blueprints and best practices for building and maintaining sustainable virtual services in health sciences libraries. Each chapter in this volume addresses aspects of providing virtual services in information and access services, reference and instruction, collections, and clinical services written by contributors who have been involved in this work in their own libraries. Whether you are just beginning an implementation, assessing and refining current offerings, or strategizing for sustainability and looking to the future, this book will provide practical advice, tools, and considerations for maximizing user engagement and satisfaction with virtual library services and resources.
Intended for use by both librarians and students in LIS programs, Academic Librarianship Today is the most current, comprehensive overview of the field available today. Key features include: *Each chapter was commissioned specifically for this new book, and the authors are highly regarded academic librarians or library school faculty- or both *Cutting-edge topics such as open access, copyright, digital curation and preservation, emerging technologies, new roles for academic librarians, cooperative collection development and resource sharing, and patron-driven acquisitions are explored in depth *Each chapter ends with thought-provoking questions for discussion and carefully constructed assignments that faculty can assign or adapt for their courses The book begins with Gilman's introduction, an overview that briefly synthesizes the contents of the contributors' chapters by highlighting major themes. The main part of the book is organized into three parts: The Academic Library Landscape Today, Academic Librarians and Services Today, and Changing Priorities, New Directions.
This book, first published in 1984, analyses the provision of more effective library service by relying more heavily on collaboration between reference and technical services librarians. |
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