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Books > Business & Economics > Business & management > Management of specific areas > Management of real estate, property & plant

An Introduction to Property Valuation (Paperback, 5th edition): Alan Millington An Introduction to Property Valuation (Paperback, 5th edition)
Alan Millington
R1,518 Discovery Miles 15 180 Ships in 10 - 15 working days

It is now 25 years since the first edition of this book was written, and the objectives of the fifth edition remain the same as those of the first edition, that is to provide "an introduction to and general background reading for the subject of property valuation." It is directed not just at would be surveyors and valuers, but at all those who may be interested in getting an understanding of property valuation.

BIM for Facility Managers (Hardcover): Ifma BIM for Facility Managers (Hardcover)
Ifma; Edited by Paul Teicholz
R2,151 Discovery Miles 21 510 Ships in 10 - 15 working days

A practical look at extending the value of Building Information Modeling (BIM) into facility management--from the world's largest international association for professional facility managers

Building owners and facility managers are discovering that Building Information Modeling (BIM) models of buildings are deep reservoirs of information that can provide valuable spatial and mechanical details on every aspect of a property. When used appropriately, this data can improve performance and save time, effort, and money in running and maintaining the building during its life cycle. It can also provide information for future modifications. For instance, a BIM could reveal everything from the manufacturer of a light fixture to its energy usage to maintenance instructions.

"BIM for Facility Managers" explains how BIM can be linked to facility management (FM) systems to achieve very significant life-cycle advantages. It presents guidelines for using BIM in FM that have been developed by public and private owners such as the GSA. There is an extensive discussion of the legal and contractual issues involved in BIM/FM integration. It describes how COBie can be used to name, capture, and communicate FM-related data to downstream systems. There is also extensive discussion of commercial software tools that can be used to facilitate this integration.

This book features six in-depth case studies that illustrate how BIM has been successfully integrated with facility management in real-life projects at: Texas A&M Health Science CenterUSC School of Cinematic ArtsMathWork's new campusXavier UniversityState of Wisconsin FacilitiesUniversity of Chicago Library renovation

"BIM for Facility Managers" is an indispensable resource for facility managers, building owners, and developers alike.

5th EAI International Conference on Management of Manufacturing Systems (Paperback, 1st ed. 2022): Lucia Knapcikova, Dragan... 5th EAI International Conference on Management of Manufacturing Systems (Paperback, 1st ed. 2022)
Lucia Knapcikova, Dragan Perakovic, Annamaria Behunova, Marko Perisa
R7,696 Discovery Miles 76 960 Ships in 10 - 15 working days

The book presents the proceedings of the 5th EAI International Conference on Management of Manufacturing Systems (MMS 2020), which took place online on October 27-29, 2020. The conference covers the management of manufacturing systems with support for Industry 4.0, logistics and intelligent manufacturing systems and applications, cooperation management, and its effective applications. Topics include RFID applications, economic impacts in logistics, ICT support for Industry 4.0, industrial and smart Logistics, intelligent manufacturing systems and applications, and much more. The topic is of interest to researchers, practitioners, students, and academics in manufacturing and communications engineering.

Technical and Economic Valuation of Healthcare Building Upgrade (Paperback, 1st ed. 2022): Raul Berto, Paolo Rosato, Carlo... Technical and Economic Valuation of Healthcare Building Upgrade (Paperback, 1st ed. 2022)
Raul Berto, Paolo Rosato, Carlo Antonio Stival
R3,748 Discovery Miles 37 480 Ships in 10 - 15 working days

The book presents a methodology for detecting intervention needs on existing healthcare buildings and estimating the related costs, to perform a sustainable financial planning for modernization, regulatory adjustment and performance upgrade. By the identification of specific parameters, characterizing the building in terms of layout typology, technical features and services provision, it proposes a framework for the collection of relevant information to current regulations and standards. Integrated evaluation tools are developed to perform first a technical assessment of the investigated building, basing on the survey of its key features and on the codification of standard actions. Then, appraisal procedure valuates intervention cost from the similarity degree between the object of analysis and a set of interventions already performed on healthcare assets. The book offers a valuable tool for technical professionals, public administrations and healthcare managers engaged in maintenance and performance assessment of healthcare facilities.

Urban Planning And The Development Process (Paperback): David Adams Urban Planning And The Development Process (Paperback)
David Adams
R1,692 Discovery Miles 16 920 Ships in 10 - 15 working days

This text is about the very essence of urban planning in a market economy. It is concerned with people - landowners, developers, investors, politicians and ordinary members of the public - who produce change in towns and cities as they relate to each other and react to development pressure. Whether such change occurs slowly and is almost unnoticed, or happens rapidly and is highly disruptive, a production process is creating a finished product: the built environment. This form of production, known as the land and property development process, is regulated but not controlled by the state. Urban planning is therefore best considered as one form of state intervention in the development process. Since urban planning would have no legitimate basis without state power, it is an inherently political activity, able to alter the distribution of scarce environmental resources. Through doing so, it seeks to resolve conflicts of interest over the use and development of land. However, urban plans that appear to favour particular interests (such as house-builders) above others (such as community groups) provoke intense controversy. Development planning can thus become highly politicized, with al

Corporate Property Management - Aligning Real Estate With Business Strategy (Paperback): V. Edwards Corporate Property Management - Aligning Real Estate With Business Strategy (Paperback)
V. Edwards
R1,509 Discovery Miles 15 090 Ships in 10 - 15 working days

Corporate property is routinely identified as the second biggest cost within a business organization after staff. Effective management of such a major asset requires a fundamental understanding of both the operation of the property markets and the operational requirements of the business occupier.


This primer on strategic property management focuses on how property held as a corporate asset can be used to add value to the primary business activity of an organization. Rather than separate the needs of the business form the management of the business estate, the aim of Corporate Property Management is to enable the reader to directly support the primary business function through strategic management of corporate property, thereby adding value to the business as a whole.
The book introduces a generic framework designed to assist in the analysis of any corporate property portfolio, working as a practical aid to decision making. The book is structured around this framework, providing a detailed review of its application and uses. This is then developed further through extensive use of five in-depth case studies that covers a wide variety of property types and property users - Borders bookshops; Cancer Research high street shops; The Youth Hostel Association; Clifford Chance's move to Canary Wharf and the Ardtornish Rural Estate in Scotland.

The Networked Health-Relevant Factors for Office Buildings - The Planned Health (Paperback, 2nd ed. 2021): Werner Seiferlein,... The Networked Health-Relevant Factors for Office Buildings - The Planned Health (Paperback, 2nd ed. 2021)
Werner Seiferlein, Christine Kohlert
R2,638 Discovery Miles 26 380 Ships in 10 - 15 working days

People who work in an office spend at least a third of their lifetime in these spaces. The planning of office and administration buildings can therefore contribute a great deal to the satisfaction and well-being of future users. The book looks at the health-relevant factors that affect people in office and administration buildings and therefore deserve special attention in the planning process. In doing so, the authors are guided by a concept of health as defined by the World Health Organization: Accordingly, health encompasses mental as well as social and physical well-being and thus goes far beyond the factors laid down in legal norms and guidelines. In this volume, architects and designers, physicians and ergonomists deal with all aspects of interior design seen from a health perspective: What role does colour design play, what significance do light, air and noise have? What does a demand-oriented building technology look like and how is the office furniture adequately designed? Which medical and hygienic aspects have to be considered? How can offices be designed in terms of work-life balance and how will the office change in the course of digitalisation? The book serves as a guideline that can be applied chapter by chapter in the planning of health-promoting office spaces - depending on the interests of the reader. Problems that arise are discussed using examples, and checklists help you with planning and implementation. The guide is aimed at building owners, architects, engineers, but also at lawyers, psychologists and doctors as well as university members in the field of economics and engineering.

Vernetzt-kooperative Planungsprozesse im Konstruktiven Ingenieurbau - Grundlagen, Methoden, Anwendungen und Perspektiven zur... Vernetzt-kooperative Planungsprozesse im Konstruktiven Ingenieurbau - Grundlagen, Methoden, Anwendungen und Perspektiven zur vernetzten Ingenieurkooperation (German, Hardcover, 2007 ed.)
Uwe Ruppel
R3,827 Discovery Miles 38 270 Ships in 10 - 15 working days

Planungsprozesse im Bauwesen sind arbeitsteilig: verschiedene Fachplaner an verteilten Standorten, die unterschiedlichen Organisationen angehoren. Die Praxis bietet Beispiele fur unzahlige Mangel, die auf unzureichende Kooperation zuruckzufuhren sind. In diesem Buch: aktuelle Forschungsergebnisse, Hinweise zur Umsetzung, Trends. Zur besseren computergestutzten Uberwachung und Steuerung der Planungsprozesse, und Vermeidung kostenintensiver Fehler. "

Appraisal and Valuation - Contemporary Issues and New Frontiers (Paperback, 1st ed. 2021): Pierluigi Morano, Alessandra Oppio,... Appraisal and Valuation - Contemporary Issues and New Frontiers (Paperback, 1st ed. 2021)
Pierluigi Morano, Alessandra Oppio, Paolo Rosato, Leopoldo Sdino, Francesco Tajani
R4,706 Discovery Miles 47 060 Ships in 10 - 15 working days

This book features a selection of the best papers presented at two recent conferences organized by the SIEV (Italian Society of Appraisal and Valuation). Taking into account the current need for evaluative skills in order to make effective and sustainable investments, it highlights the multidisciplinary role of valuation, which opens the door for interactions with other sectors, scientific and professional fields. The book collects twenty-two papers, divided into three parts (Territory & Urban Planning, Real Estate Assets & the Construction Building Process, Real Estate Finance & Property Management) that reflect the main issues of interest for future urban development policies, namely: feasibility analysis for investments; selecting which decision support models to apply in complex contexts; enhancement of public and private assets; evaluating the effects produced by territorial investments; valuation approaches to properties; risk assessment; and strategies for monitoring energy consumption and soil sealing.

Measuring the Effectiveness of Real Estate Regulation - Interdisciplinary Perspectives (Paperback, 1st ed. 2020): Ronit... Measuring the Effectiveness of Real Estate Regulation - Interdisciplinary Perspectives (Paperback, 1st ed. 2020)
Ronit Levine-Schnur
R3,106 Discovery Miles 31 060 Ships in 10 - 15 working days

This book discusses the fundamental issues regarding the effect of real estate regulation on housing, urban development, and considerations of justice and efficiency. Bringing together the contributions of prominent scholars representing diverse methodologies and academic disciplines, this book offers new perspectives on core topics such as the effectiveness of land use regulation in terms of housing availability, enhanced equality, and sustainable development; and different modes of regulation and their mutual influences. The book's eleven chapters are divided into five parts which address different aspects of real estate regulation, combining theoretical analysis with a close observation of diverse case studies, from North America and Europe to China, the Middle East, and developing economies. Part I offers cutting-edge analysis on how to measure, model, and understand the impact of zoning and other modes of real estate regulation, from economic and normative theoretical viewpoints. Part II complements Part I by providing historical observations and empirical knowledge on the actual contribution of zoning and historical conservation regulation to cities' shape. Part III considers the outcomes of business and industrial land development policies. Part IV studies urban land development regulation and allows to compare between two relevant case studies-one from Germany, and the other from Poland. Finally, Part V concerns standardization in the real estate market by analyzing the justification and outcomes of such attempts, particularly in the mortgages market. Providing an interface between theory and practice, the book will appeal to a broad audience, consisting of scholars, policy-makers, practitioners, and students, interested in an interdisciplinary overlook on real estate regulation.

Indoor Environmental Quality - Select Proceedings of the 1st ACIEQ (Paperback, 1st ed. 2020): Arun Sharma, Radha Goyal, Richie... Indoor Environmental Quality - Select Proceedings of the 1st ACIEQ (Paperback, 1st ed. 2020)
Arun Sharma, Radha Goyal, Richie Mittal
R4,011 Discovery Miles 40 110 Ships in 10 - 15 working days

This volume presents selected papers presented during the First Asian Conference on Indoor Environmental Quality (ACIEQ). The contents cover themes of indoor air quality monitoring and modeling; the influence of confounding factors like thermal comfort parameters, such as temperature and relative humidity with respect to different building types, e.g., residential, commercial, institutional; ventilation characteristics, lighting and acoustics. It also focuses on people's performance, productivity, and behavior with respect to their exposure to various indoor air pollutants and parameters influencing the overall indoor environmental quality. This volume is primarily aimed at researchers working in environmental science and engineering, building architecture and design, HVAC and ventilation, public health, and epidemiology. The contents of this volume will also be useful to policy makers working on occupational health and building codes.

Internet of Things for Facility Management - Strategies of Service Optimization and Innovation (Paperback, 1st ed. 2021): Nazly... Internet of Things for Facility Management - Strategies of Service Optimization and Innovation (Paperback, 1st ed. 2021)
Nazly Atta
R1,747 Discovery Miles 17 470 Ships in 10 - 15 working days

This book proposes strategies for FM services optimization and innovation, based on innovative models of IoT application and big data management within FM processes, able to support FM stakeholders in: orienting and managing big data flows and their sources (sensor, RFID, etc.); changing FM services demand/offer and developing new approaches to FM agreements; drawing new supply chains based on network approaches; and outlining new profiles of competences for FM stakeholders. The book demonstrates that FM stakeholders (e.g. Real Estate owners, FM providers, service suppliers, etc.) increasingly need new support tools for understanding the features of the current offer of innovative ICT solutions in order to become promoters of FM innovation, and it provides them with an analytical-procedural framework useful for defining and implementing IoT-based FM services.

Decision Support System for the Location of Healthcare Facilities - SitHealth Evaluation Tool (Paperback, 1st ed. 2020): Marta... Decision Support System for the Location of Healthcare Facilities - SitHealth Evaluation Tool (Paperback, 1st ed. 2020)
Marta Dell'Ovo, Alessandra Oppio, Stefano Capolongo
R1,408 Discovery Miles 14 080 Ships in 10 - 15 working days

The book examines an integrated approach for addressing decisions about the location of healthcare facilities. Supported by Geographic Information Systems (GIS) and Multi-Criteria Decision Analysis (MCDA), the approach provides comprehensive information on territory, taking into account the spatial dimensions. Due to the multiple criteria involved, site selection for urban facilities is a crucial topic in planning decision processes, especially for healthcare facilities. Healthcare provision policies generally fail to address the distribution of facilities within cities, entrusting decisions to various stakeholders. Moreover current evaluation tools focus on the intrinsic performances of healthcare structures, disregarding the extrinsic characteristics, namely those related to the location. Starting with a cross-disciplinary literature review, the book describes a multi-methodological approach for decision-making regarding the location of healthcare facilities, and presents an innovative evaluation tool that simultaneously considers functional, locational, environmental and economic issues, providing a comprehensive overview of the areas under investigation.

The Networked Health-Relevant Factors for Office Buildings - The Planned Health (Paperback, 1st ed. 2020): Werner Seiferlein,... The Networked Health-Relevant Factors for Office Buildings - The Planned Health (Paperback, 1st ed. 2020)
Werner Seiferlein, Christine Kohlert
R2,427 Discovery Miles 24 270 Ships in 10 - 15 working days

People who work in an office spend at least a third of their lifetime in these spaces. The planning of office and administration buildings can therefore contribute a great deal to the satisfaction and well-being of future users. The book looks at the health-relevant factors that affect people in office and administration buildings and therefore deserve special attention in the planning process. In doing so, the authors are guided by a concept of health as defined by the World Health Organization: Accordingly, health encompasses mental as well as social and physical well-being and thus goes far beyond the factors laid down in legal norms and guidelines. In this volume, architects and designers, physicians and ergonomists deal with all aspects of interior design seen from a health perspective: What role does colour design play, what significance do light, air and noise have? What does a demand-oriented building technology look like and how is the office furniture adequately designed? Which medical and hygienic aspects have to be considered? How can offices be designed in terms of work-life balance and how will the office change in the course of digitalisation? The book serves as a guideline that can be applied chapter by chapter in the planning of health-promoting office spaces - depending on the interests of the reader. Problems that arise are discussed using examples, and checklists help you with planning and implementation. The guide is aimed at building owners, architects, engineers, but also at lawyers, psychologists and doctors as well as university members in the field of economics and engineering.

Corporate Real Estate Asset Management - Strategy and Implementation (Paperback, 2nd edition): Barry Haynes, Nick Nunnington,... Corporate Real Estate Asset Management - Strategy and Implementation (Paperback, 2nd edition)
Barry Haynes, Nick Nunnington, Timothy Eccles
R1,574 Discovery Miles 15 740 Ships in 9 - 17 working days

The second edition of Corporate Real Estate Asset Management is fully up to date with the latest thought and practice on successful and efficient use of corporate office space. Written from an occupier's perspective, the book presents a ten-point CREAM model that offers advice on issues such as sustainability, workplace productivity, real estate performance measurement, change management and customer focus. In addition, new case studies provide real-life examples of how corporations in the UK, USA, Hong Kong and Abu Dhabi actively manage their corporate real estate. The book is aimed at advanced undergraduate and graduate students on corporate real estate, facilities management and real estate courses and international MBA programmes.

Motor Fleet Safety and Security Management (Hardcover, 2nd edition): Daniel E Della-Giustina Motor Fleet Safety and Security Management (Hardcover, 2nd edition)
Daniel E Della-Giustina
R6,327 Discovery Miles 63 270 Ships in 10 - 15 working days

In the almost ten years since the publication of the first edition of Motor Fleet Safety and Security Management, the availability of new methods of transportation has made travel faster, and consequently, safety and security have become more important and more complex. Businesses must now become proactive in their own security and planning for emergencies. This second edition of a bestselling resource provides a complete understanding of how to develop and manage a comprehensive motor fleet safety and instructional program. It presents the underlying concepts, basic techniques, and principles of motor fleet safety and security management. New, Revised, and Expanded Topics in the Second Edition: Elements of a fleet safety program Accident prevention Consideration for small-fleet driver selection, training, instruction, and supervision Vehicle inspection How to organize accident data Job safety analysis (JSA) meetings for commercial drivers Fleet transportation publicity School bus safety Shipping and storage of hazardous materials Security in transportation Model of a motor fleet transportation program designed to assist in the implementation of a program To achieve optimum safety, everyone involved in the transportation system should be adequately trained, supervised, and monitored. Proper data and incident reports must be maintained to identify trends and problem areas. Keeping the trademark style that made the previous edition so popular, the author addresses the critical steps for successful driver selection, training, instruction, and supervision. He provides you with the foundation you need to combat common problems and manage your motor fleet transportation system.

Raumklimatechnik - Band 3: Raumheiztechnik (German, Hardcover, 16., voellig uberarb. u. wesentlich erw. Aufl. 2005): H.... Raumklimatechnik - Band 3: Raumheiztechnik (German, Hardcover, 16., voellig uberarb. u. wesentlich erw. Aufl. 2005)
H. Rietschel, Klaus Fitzner
R9,645 Discovery Miles 96 450 Ships in 10 - 15 working days

Das vollstandig uberarbeitete Gesamtwerk "Rietschel Raumklimatechnik" ist die Fortfuhrung des erstmals 1893 erschienenen RIETSCHEL "Leitfaden zum Berechnen und Entwerfen von Luftungs- und Heizungsanlagen." Die Erweiterung und Vertiefung der Grundlagen und verstarkte Ausrichtung auf eine integrierte Behandlung des Gebaudes und seiner klimatechnischen Anlagen sind wichtiges Merkmal. Band 3 behandelt die Aufgaben der Raumheiztechnik, deren Anforderungen und Beurteilungskriterien. Eine Ubersicht uber Heizsysteme und ihren Aufbau behandelt detailliert Gross- und Kleinraumheizgerate, Raumheizflachen, Warmeerzeugungsanlagen, Warmeverteilsysteme sowie die Gebrauchswarmwasserbereitung inklusive ihrer Berechnungsmethoden."

Impact Analysis of Total Productive Maintenance - Critical Success Factors and Benefits (Paperback, Softcover reprint of the... Impact Analysis of Total Productive Maintenance - Critical Success Factors and Benefits (Paperback, Softcover reprint of the original 1st ed. 2019)
Jose Roberto Diaz-Reza, Jorge Luis Garcia-Alcaraz, Valeria Martinez-Loya
R2,675 Discovery Miles 26 750 Ships in 10 - 15 working days

This book present the state of the art in Total Productive Maintainance (TPM) and its benefits. The authors present a survey applied to 368 manufacturing industries in order to determine their level of execution of TPM. Then a series of causal models are presented. For each model, the authors present a measure of the dependency between the critical success factors and the benefits obtained, allowing industry managers to differentiate between essential and non-essential activities. The content also allows students and academics to obtain a theoretical and empirical basis on the importance of TPM as a lean manufacturing tool in the context of industry 4.0.

Reliability in Procurement & Use - From Specification to Replacement (Hardcover): HS Blanks Reliability in Procurement & Use - From Specification to Replacement (Hardcover)
HS Blanks
R11,358 Discovery Miles 113 580 Ships in 10 - 15 working days

Details all the issues and applications of reliability engineering relevant to the use and purchase of equipment. Introduces reliability terminology for the non-specialist. Discusses product procurement based on life cycle cost, the total expenditure of ownership as opposed to merely acquisition, procurement dependability specifications, equipment inspection frequency, optimization of replacement, overhaul tactics and schedules. Explains how to collect, analyze and monitor field failure data in order to build up dependable reliability data banks for future use.

On the Fracture Behaviour and the Fracture Pattern Morphology of Tempered Soda-Lime Glass (Paperback, 1st ed. 2020): Navid... On the Fracture Behaviour and the Fracture Pattern Morphology of Tempered Soda-Lime Glass (Paperback, 1st ed. 2020)
Navid Pour-Moghaddam
R1,412 Discovery Miles 14 120 Ships in 10 - 15 working days

The main criteria for assessing the load-bearing behaviour and risk potential of monolithic glass are its fragmentation and the morphology of the fragments. These depend strongly non-linearly on the strain energy density present in the glass at the time of fracture, which can be converted into fracture energy. Thus, the design and optimization of structural glazing in engineering requires both knowledge of the relevant parameters and mechanisms during the fracture process in glass and an understanding of the characteristics of the fracture structure. Based on fracture mechanics considerations and comprehensive experimental investigations, various aspects and physical quantities of fracture behaviour as well as characteristics and parameters of fracture pattern morphology of fragmented, tempered soda-lime glass were studied and correlated with the stored strain energy. The relationship between fragmentation behavior and strain energy was elaborated using the energy criterion in Linear Elastic Fracture Mechanics (LEFM) related to the initial strain energy before fragmentation and in the post-fracture state. Furthermore, a machine learning inspired approach for the prediction of 2D macro-scale fragmentation of tempered glass was developed and elaborated based on fracture mechanics considerations and statistical analysis of the fracture pattern morphology. A method was deduced and applied in which the fracture pattern of tempered glass is predicted and simulated by Voronoi tessellation of point patterns based on Bayesian spatial point statistics fed with energy conditions in LEFM.

Where is My Office? - Reimagining the Workplace for the 21st Century (Hardcover): Chris Kane Where is My Office? - Reimagining the Workplace for the 21st Century (Hardcover)
Chris Kane
R900 Discovery Miles 9 000 Ships in 9 - 17 working days

In the modern age of remote working and flexible work hours, why have most office spaces remained relatively unchanged for decades? In Where is My Office?, Chris Kane draws upon his extensive knowledge and experience in commercial property to investigate the new-found significance of innovative corporate real estate thinking in the modern workplace. With the rise of agile working, hot-desking and new technological innovations, the traditional office space no longer serves the needs of the modern workforce. With a foreword from Mark Thompson, CEO of The New York Times, this fascinating book highlights the bold new solutions to workplace practices which have the potential to invigorate employee productivity while simultaneously trimming excess costs. Chris poses his ground-breaking 'Smart Value' formula which underpinned the success of his redevelopment of the property portfolio of the BBC, and which can be adapted to enact meaningful and lasting organizational change in any business. This formula is supported through in-depth case studies from Chris's prestigious career, while interviews with prolific industry insiders such as Ronen Journo, SVP of WeWork and Mark Dixon, founder of Regus, provide fascinating insights into the ground-breaking strategies that are transforming the commercial property sector. Where is My Office? is a must-read for any business leader looking to revitalise their workplace and develop a greater understanding of the beneficial impacts that innovative workplace strategies can have upon their organization's success.

Raumklimatechnik - Grundlagen (German, Hardcover, 16. Aufl. 1994. 2., korr. Nachdruck 2008): Hermann Rietschel, Horst Esdorn Raumklimatechnik - Grundlagen (German, Hardcover, 16. Aufl. 1994. 2., korr. Nachdruck 2008)
Hermann Rietschel, Horst Esdorn
R8,923 Discovery Miles 89 230 Ships in 10 - 15 working days

Mit der 16. Auflage des RIETSCHEL in der Bearbeitung von Professor Esdorn ist in ausgezeichneter Qualitat ein bedeutendes Standardwerk wieder verfugbar. Das vierbandige Gesamtwerk umfasst das vollstandige Wissen fur Studium und Praxis. Band 1 enthalt die fur die Heiz- und Raumlufttechnik erforderlichen wissenschaftlichen Grundlagen, wahrend die Bande 2-4 anwendungstechnisch orientiert sind."

Subregional Cooperation in the New Europe - Building Security, Prosperity and Solidarity from the Barents to the Black Sea... Subregional Cooperation in the New Europe - Building Security, Prosperity and Solidarity from the Barents to the Black Sea (Paperback, 1st ed. 1999)
Andrew Cottey
R2,640 Discovery Miles 26 400 Ships in 10 - 15 working days

Based on a major international research project undertaken by The Institute for East West Studies, this book provides the first comprehensive analysis of an important, but little explored, feature of post-Cold War Europe: the emergence of subregional cooperation in areas such as the Barents, the Baltic Sea, Central Europe and the Black Sea. It analyses the role of subregional cooperation in the new Europe, provides detailed case studies of the new subregional groups and examines their relations with NATO and the European Union.

Facility Services - Die operative Ebene des Facility Managements (German, Hardcover, 2013 ed.): Jens Navy, Matthias Schroeter Facility Services - Die operative Ebene des Facility Managements (German, Hardcover, 2013 ed.)
Jens Navy, Matthias Schroeter
R3,668 Discovery Miles 36 680 Ships in 10 - 15 working days

Seit der Veroeffentlichung der DIN EN 15221 in den Jahren 2007 - 2011 hat sich das Verstandnis des Facility Management im europaischen Kontext konkretisiert. Die Fokussierung auf die Durchfuhrung und Optimierung der unterstutzenden Prozesse einer Organisation hat auch die Differenzierung zwischen Managementaspekten und operativen Leistungen verdeutlicht. Operative Dienstleistungen fur die Nutzer und Eigentumer von Immobilien werden als Facility Services definiert. Das vorliegende Buch widmet sich den Facility Services sowohl in wissenschaftlicher Auseinandersetzung als auch der praktische Umsetzung. Es will ein Ratgeber fur den Gebrauch in Lehre und beruflichem Alltag der Facility Manager sein.

Service Quality for Facilities Management in Hospitals (Paperback, Softcover reprint of the original 1st ed. 2016): Low Sui... Service Quality for Facilities Management in Hospitals (Paperback, Softcover reprint of the original 1st ed. 2016)
Low Sui Pheng, Zhu Rui
R4,387 Discovery Miles 43 870 Ships in 10 - 15 working days

This book examines the Facilities Management (FM) of hospitals and healthcare facilities, which are among the most complex, costly and challenging kind of buildings to manage. It presents and evaluates the FM service quality standards in Singapore's hospitals from the patient's perspective, and provides recommendations on how to successfully improve FM service quality and achieve higher patient satisfaction. The book also features valuable supplementary materials, including a checklist of 32 key factors for successful facilities management and another checklist of 24 service attributes for hospitals to achieve desirable service quality in connection with facilities management. The book adopts a unique approach of combining service quality and quality theory to provide a more holistic view of how FM service quality can be achieved in hospitals. It also integrates three instruments, namely the SERVQUAL model, the Kano model and the QFD model to yield empirical results from surveys for implementation in hospitals. Although the book was written from the perspective of FM service quality for hospitals, the findings and recommendations are also relevant for other non-healthcare sectors where appropriate lessons may also be drawn for FM and service quality in general. It will particularly benefit Quality Managers, Facilities Managers and Hospital Administrators.

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