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Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices
Companies across all industries are engaging in digital transformation to harness the power of advanced information technologies. Building on interviews and diverse case studies, this book provides an in-depth look at how data and algorithms are reshaping management practices, organizational structures, corporate culture, and work roles. Henri Schildt develops a broad framework for understanding digitalization not as a technological change but as a new normative mind-set, here called 'the data imperative'. It describes the new managerial ideals that compel companies to pursue digital omniscience and omnipotence-abilities to represent and understand the world through real-time data flow and to control customer experiences, physical equipment, and workers with software. The efforts to complement and replace human expertise with data and smart algorithms are associated with shifts in strategic priorities, adoption of powerful modular architectures, new organizational structures, and the introduction of artificial intelligence into diverse work roles. Surveying the developments in management and the workplace, this book offers an integrative and balanced account of the on-going changes that will continue to affect everyone from executives and professionals to front-line workers.
The bestselling author of Team of Teams dismantles the Great Man theory of leadership, by profiling leaders whose real stories defy their legends. In Leaders, retired four-star general Stan McChrystal explores what leadership really means, debunking the many myths that have surrounded the concept. He focuses on thirteen great leaders, showing that the lessons we commonly draw from their lives are seldom the correct ones. Leaders featured in the book include: Founders: Walt Disney and Coco Chanel Zealots: Maximilien Robespierre and Abu Musab Zarkawi Powerbrokers: Margaret Thatcher and Boss Tweed And other leaders profiled include geniuses Albert Einstein and Leonard Bernstein, reformers Martin Luther and Martin Luther King, Jr., and heroes Harriet Tubman and Zheng He. Ultimately, McChrystal posits that different environments will require different leaders, and that followers will choose the leader they need. Aspiring leaders will be best served not by cultivating a standard set of textbook leadership qualities, but by learning to discern what is required in each situation. 'Leaders rexamines old notions of leadership - especially the outdated view that history is shaped by great men going it alone' - SHERYL SANDBERG, COO of Facebook and founder of LeanIn.Org 'Leaders takes us deeper than most other leadership books into the true and often messy mechanics of leadership. Anyone who considers themselves a student of leadership must read this book' - SIMON SINEK, optimist and author of Start With Why and Leader Eat Last
Discover how Brooks Running Company CEO Jim Weber transformed a failing business into a billion-dollar brand in the ultracompetitive global running market. Running with Purpose is a leadership memoir with insights, inspirational stories, and tangible takeaways for current and aspiring leaders, entrepreneurs, and the 150+ million runners worldwide and those in the broader running community who continually invest in themselves. This leadership memoir starts with Jim Weber's seventh-grade dream to run a successful company that delivered something people passionately valued. Fast forward to 2001, Jim became the CEO of Brooks and, as the struggling brand's fourth CEO in two years, he faced strong headwinds. A lifelong competitor, Jim devised a one-page strategy that he believed would not only save the company but would also lay the foundation for Brooks to become a leading brand in the athletic, fitness, and outdoor categories. To succeed, he had to get his team to first believe it was possible and then employ the conviction, fortitude, and constancy of purpose to outperform larger brands. Brooks' success was validated when Warren Buffett made it a standalone Berkshire Hathaway subsidiary in 2012. In the pages of Running with Purpose, you will find: Brooks' bold strategy and unique brand positioning that fueled its move from the back of the pack to lead. The key to building a purpose-driven brand that is oriented around customer obsession, building trust, competing with heart, and having fun along the way. The six clear leadership lessons Jim has learned along his path and applies at Brooks to develop staff into authentic leaders. How Berkshire Hathaway's support and influence provided a tailwind for Brooks' business and brand to surge. An inside look at the ups and downs of Jim's personal journey, which led to his conviction that life is too short not to enjoy what you do and the people by your side.
The "informal" economy economic activity and income outside government regulation, taxation and observation is, by its very nature, difficult to quantify. Recent estimates suggest it accounts, in OECD countries, for around 13% of national income (in the UK, the equivalent of GBP150 billion) and in developing nations it can make up as much as three-quarters of all non-agricultural employment. Whatever the exact figures, it is clear that the informal economy plays a significant role in national incomes (eventhough excluded from calculations of GDP or GNP) and affects a large share of the global workforce. Colin C. Williams provides an authoritative introduction to the topic, explaining what the informal economy is (and what it isn't) and how it can best be measured. Taking a global perspective, he examines its characteristics in developed, developing and transitional economies, and looks at its role as a driver of economic growth. The theoretical underpinnings are explored, from conceptual origins in the development models of the 1950s, through to present-day discussions, which question whether a formalised economy is always the ideal. The book considers the economic motivations of the informal economy workforce, which may include tax evasion, circumventing regulations and maintaining state benefits, and assesses the different policy options available to governments to combat them, whether a punitive policy of deterrence, or one of accommodation that recognises the value of the sector in generating income and in meeting the needs of poor consumers. The book provides a masterly summation of the published research on the informal economy and an expert assessment of the key areas for research going forward. It will be welcomed by students taking courses in development economics, economic growth, labour economics, welfare economics and public policy.
It has never been more essential to support our mental health at work. With one in four people experiencing poor mental health right now, we need to start talking about it. Penguin Business Expert James Routledge has worked with CEOs, HR directors, managers and people at all levels on successful mental-health strategies. In this book, he shares his stories, learnings and guidance. Learn how to: - Talk comfortably about mental health - Create a more open and inclusive community in your workplace - Implement unique changes that are authentic to you and your business Filled with honest and relatable stories, 'conversation starters' and exclusive case studies from a diverse range of businesses and their people, Mental Health at Work will support anyone with their mental health in the workplace journey.
Provides vital skills practice for retrieving and using information communicated through graphic sources in the workplace.
***NEW YORK TIMES BESTSELLER*** Feel like you're always drowning in email? How much more would you achieve without them - and how much happier would you be? 'A World Without Email crystallizes what so many of us feel intuitively but haven't been able to explain: the way we're working isn't working.' Drew Houston, co-founder and CEO of Dropbox ________________ Emails are an integral part of work today. But the 'kind regards', forwards and attachments we check every 5.4 minutes are making us unproductive, stressed and costing businesses millions in untapped potential. Bestselling author of Deep Work and Digital Minimalism, Cal Newport, is here to offer a radical new vision - a world without email. Drawing on sociology, behavioural economics and fascinating case studies of thriving email-free companies, Newport explains how this modern tool doesn't work for our ancient brains and provides solutions you can implement today to transform your workday into one without constant, distracting pings. Revolutionary and practical, A World Without Email will liberate you to do your most profound, fulfilling and creative work - and be happier too. ________________ 'If you are currently drowning in endless email and not sure where to start: read this book' Emma Gannon, author of The Multi-Hyphen Method 'Read this superb book. It might just change your life; it's changing mine' Tim Harford, author of How To Make The World Add Up 'This is a bold, visionary, almost prophetic book that challenges the status quo' Greg McKeown, author of Essentialism
Are you one of the millions of people now working from home? It's not easy but it needn't be stressful. The Ultimate Guide to Working from Home will help you set up your desk, stay sane, healthy and be more productive than ever, even if you have family or housemates at home with you. You'll learn how to get in the zone, how to maintain focus and how to reward yourself as you work. You'll learn the importance of setting and maintaining boundaries both inside and outside the home and how to establish a routine that suits your lifestyle. And you may not want to return to the office at all once this is over. The Ultimate Guide to Working from Home can help you with that, too. Packed with research and helpful statistics, you'll also find tips for managers and employees alike on how to approach more flexible working when the time comes. Stop typing 'how to set up a work station at the kitchen table' into the search bar late at night. Start getting the most out of working from home, today.
Between Conflict and Collegiality explores how ethnonational-religious struggle between Jews and Palestinians affects relations in ethnically mixed work teams in Israel. Asaf Darr documents the tensions that permeate the workplace and reveals when such tensions threaten the cohesion of the work environment. Darr chronicles the grassroots coping strategies employed by both Jewish and Palestinian through field studies conducted with workers in various sectors in Israel, adopting a comparative method that identifies the differences in how ethnonational-religious tensions play out. Between Conflict and Collegiality asks how workers deal with external ethnonational and religious pressures and whether the broader ethnonational conflict is reflected in the career expectations and trajectories of minority group members. Darr examines whether minority group members' use of their own language at work become a point of contestation; how religion is manifested in the workplace; whether co-workers from different ethnonational groups form amicable relations that extend beyond the workplace; and whether positive experiences working in ethnically mixed workplaces have the potential to mitigate conflict in the wider society.
Is it time to be bolder? Leadership opportunities for women are increasing in the Middle East. As debates about gender parity and gender politics continue to be a hot topic globally, Annabel Harper addresses the complexities of the culture in the Middle East and how business women can navigate these in order to take better advantage of the openings which are emerging. Using her own experiences of working in this vibrant culture, Annabel explores:
Women's voices are at the heart of the book.
The rapid growth of our digital world has brought huge advantages - access to information anywhere, at any time, and the ability to communicate with colleagues, family and friends around the globe in real-time. But in other ways, the same technology has also disconnected us. Computers risk becoming less of a productivity tool and more like information firehoses, drowning us in a deluge of data that can keep us from doing meaningful, real work. The devices in our hands connect us like never before, but they vie for our attention to the point where they are beginning to disconnect us from the real world. In this book, Dave Coplin, Chief Envisioning Officer at Microsoft UK, argues that right now it feels like the machines are taking over but if we stop thinking about the digital deluge as a problem and instead see it as an incredible opportunity we will be able to redress the balance. Technology offers our society so much but it is up to us, the humans, to rise to that potential.
The "informal" economy economic activity and income outside government regulation, taxation and observation is, by its very nature, difficult to quantify. Recent estimates suggest it accounts, in OECD countries, for around 13% of national income (in the UK, the equivalent of GBP150 billion) and in developing nations it can make up as much as three-quarters of all non-agricultural employment. Whatever the exact figures, it is clear that the informal economy plays a significant role in national incomes (eventhough excluded from calculations of GDP or GNP) and affects a large share of the global workforce. Colin C. Williams provides an authoritative introduction to the topic, explaining what the informal economy is (and what it isn't) and how it can best be measured. Taking a global perspective, he examines its characteristics in developed, developing and transitional economies, and looks at its role as a driver of economic growth. The theoretical underpinnings are explored, from conceptual origins in the development models of the 1950s, through to present-day discussions, which question whether a formalised economy is always the ideal. The book considers the economic motivations of the informal economy workforce, which may include tax evasion, circumventing regulations and maintaining state benefits, and assesses the different policy options available to governments to combat them, whether a punitive policy of deterrence, or one of accommodation that recognises the value of the sector in generating income and in meeting the needs of poor consumers. The book provides a masterly summation of the published research on the informal economy and an expert assessment of the key areas for research going forward. It will be welcomed by students taking courses in development economics, economic growth, labour economics, welfare economics and public policy.
Are you happy with the way you work? Are you engaged, energised in the office? Or do you sometimes feel that your days are dominated by process and technology? Reimagining business is about waking up to a new environment, based on collaborative and flexible working, on technology that, used correctly, liberates rather than constrains. The future of work must be based on being open, on focusing on results, not process and on empowerment, not hierarchy. Dave Coplin, Chief Envisioning Officer at Microsoft UK, has been immersed in the technologies that are making waves in the workplace. This is his call to reimagine business.
In the 1970s, Xerox pioneered the involvement of social science researchers in technology design and in developing better ways of working at PARC, its internal research center at the time (now an independent wholly owned subsidiary). The PARC legacy resulting from this work is a hybrid methodology that combines an ethnographic interest in direct observation in settings of interest with an ethnomethodological concern to make the study of interactional work an empirical, investigatory matter. This edited volume is an overview of PARC and Xerox's social science tradition. It uses detailed case studies showing how the client engagement was conducted over time and how the findings were consequential for business impact. Case studies in retail, production, office and home settings cover four topics: practices around documents, the customer front, learning and knowledge-sharing, and competency transfer. The impetus for this book was a 2003 initiative at Xerox to transfer knowledge about conducting ethnographically grounded work practice studies to its consultants so that they may generate the kinds of knowledge generated by the researchers themselves.
Digital work has become increasingly common, taking a wide variety of forms including working from home, mobile work, gig work, crowdsourcing, and online volunteering. It is organizationally, interpretively, spatially, and temporally complex. An array of innovative methodologies have begun to emerge to capture this complexity, whether through re-purposing existing tools, devising entirely novel methods, or mixing old and new. This volume brings together some of these techniques in an accessible sourcebook for management, business, organizational, and work researchers. It presents a range of innovative methods which capture and analyse digitally-related work practices through reflexive accounts of real-world research projects, and elucidates the range of challenges such methods may raise for research practice. It outlines debates and recommendations, and provides further reading and information to support research practice. The book is organised in four sections that reflect different areas of focus and methodological approaches: working with screens; digital working practices; distributed work and organizing; and digital traces of work. It then concludes by reflecting on the methodological issues, research ethics, requisite skills, and future of research given the intensification of digital work during a global pandemic that has impacted all aspects of our lives.
An all new updated 2021 edition of the popular original guide to working from home and adjusting to virtual work featuring the best tips and advice from more than 50 top experts. Most books on remote work repeat the same tired advice about being productive while wearing sweatpants. The advice in this book is different. Award winning author Rohit Bhargava reveals the secrets of remote work by curating advice from the experts. In this book, you'll learn: Why trying to recreate a "home studio" for presentations is overrated. How you can build powerful relationships with people you've never met. The seven rules of virtual meetings that everyone should know. How to look and sound amazing on video, without spending a fortune. Most guides to virtual work pretend like it is better than being face-to-face. It usually isn't. But in today's business world, there are many reasons you need to work remotely or do virtual meetings, from taking parental leave to navigating a global health pandemic. In this short guide featuring a compilation of the best advice and insights from more than 50 experts from dozens of industries, you will learn the keys to being effective from afar. Whether you need to deliver a presentation to a virtual audience or collaborate with a global team, this handy guide will help you be more productive when you can't be there in person. This is not a book that will convince you that you need to work remotely every day or that you should go to a Caribbean island and become a digital nomad. It's a guide for anyone forced to work remotely, stuck on too many Zoom calls, and looking for quick actionable advice on how to shift the way they work to get more done every day.
Meetings allow us to bring people together to inspire each other, solve problems and make a difference. Yet, we all spend too much time in dull, frustrating meetings where little is achieved and even less is followed up on afterwards. In Hold Successful Meetings, executive coach and former Google leader Caterina Kostoula will change all this. Her unique framework will: - Equip you to hold fewer, more purposeful meetings - Create a creative and inclusive environment - Leave participants inspired and ready to take action Whether virtual or in-person, people will leave your meetings inspired by the value you created together and ready to make an impact. 'I bought this for my whole team at Google!' Reader review
Time, timing, and temporality are inherently important to organizational process studies, yet time remains an under-theorized construct that has struggled to move much beyond chronological conceptions of "clock" time. Missing from this linear view are ongoing debates about objectivity versus subjectivity in the experience of time, linear versus alternative structures of time, or an appreciation of collective or culturally determined inferences of temporality. This is critical as our understanding of time and temporality can shape how we view and relate to organizational phenomena, either as unfolding processes or stable objects. History is equally important. While we have an intuitive sense of history as a process, organizational theorists have struggled to move beyond two limited conceptualizations: history as a constraint on organization's capacity for change, or history as a unique source of competitive advantage. Both approaches suffer from the restrictive view of history as an objective set of "brute facts" that are exterior to the individuals, organizations, and collectives that experience them. Yet management theory is acquiring an awareness of time, history, and memory as critical elements in processes of organizing. This volume draws together emerging strands of interest in adopting a more nuanced orientation toward time, temporality, and history to better understand the temporal aspects of organizational processes.
THE SUNDAY TIMES BUSINESS BESTSELLER, January 2022 'An insightful guide, filled with actionable advice to empower leaders hoping to improve their professional abilities and make meaningful change in their lives' Richard Branson 'What I love about this book is that it gives us the tools to guide ourselves and know that change and our true value is within us all' Mary Portas Our careers are full of potential and possibilities, uncertainty and change. There is no such thing as a straight line to success and there are times when we get stuck, face obstacles, feel frustrated or want to explore new opportunities. In these moments the best place to start is by coaching yourself. No one can solve your problems better than you can, and learning to coach yourself will accelerate your self-awareness and help you take control of your career. In You Coach You, you'll learn the mindset, skillset and toolkit you need to coach yourself. You'll discover practical support on some of the most common coaching challenges including: - Exploring your progression possibilities and making them happen - Building your resilience reserves and turning adversity into action - Moving beyond busy to time well spent and finding the right work-life fit for you - Building the beliefs that help you succeed and overcoming setbacks - Creating the connections you need for your career and fixing friction in difficult relationships - Developing a sense of direction and a purpose that is motivating and meaningful for you Packed with ideas for action and insightful tools, this practical book will help you to get unstuck, and increase your confidence in and control over your career. If you enjoyed reading this, check out The Squiggly Career, Helen and Sarah's Sunday Times no. 1 bestselling guide to supercharging your confidence, playing to your strengths and setting yourself up for success.
Black and brown women have been making profound strides in leadership and professional achievement, despite facing the added hurdles of both sexism and racism in the workplace. But so often, excelling at work comes at the expense of their wellness: the chronic stressors and demands on Black women can result in negative physical health outcomes such as sleep disturbance, hypertension, and diabetes, and negative mental health outcomes including anxiety and depression. We cannot talk about career advancement for Black and brown women without talking about strategies that promote their total wellbeing. Playing a New Game offers women a new way forward, in which ambition and wellness can not only coexist, but bolster each other. With insights from her 20 years of professional counseling experience and extensive research, mental health expert Dr. Tammy Wilborn expands the dialogue on BIPOC women's experiences of race and gender stereotypes at work, exploring them as a wellness issue. Through her evidence-based best practices that promote self-care and self-empowerment as necessary tools for professional success, Black and brown women can flip the script by prioritizing their wellness even as they advance professionally.
What role do material objects play in the in-situ, embodied and spatial circumstances of interaction? How do people organize their embodied conduct with regard to such objects, and how is this consequential in and for their work practices? In this volume, contributors focus on these questions in terms of connections between ongoing courses of interaction within work practices, object materiality and mobility in space, bodily movement and manipulation of objects, and language. The chapters in this book address a broad range of settings and actions (including dressmaking, foreign language teaching, international business meetings and forklift driving) where a variety of objects become relevant.
Schon seit uber einem Jahrhundert hat sich unsere Arbeitswelt immer wieder verandert. Durch die Covid-19-Pandemie hat die Digitalisierung des Arbeitsplatzes einen nachhaltigen Schub erhalten. Mit dem zunehmenden Ruckgang der Pandemie kehren Fachkrafte wieder in das klassische Buro zuruck. Dennoch ist die Arbeitswelt nicht mehr die, die wir kannten. Der Spagat zwischen Home und Office wird unsere Arbeitswelt dominieren, weshalb es gilt, die Vorteile beider Welten in einer hybriden Arbeitskultur zu vereinen. Doch wie kann dieser Spagat ausgestaltet werden? In diesem Essential werden erste Antworten aus Wissenschaft und Praxis gegeben und Empfehlungen formuliert, die Praktiker*innen in der Strategiefindung helfen sowie Dozierenden und Studierenden als Input fur die weitere Forschung dienen sollen.
What do you do when work is overwhelming, it feels like you're completely lost, and every mistake you make seems to pile more pressure on your shoulders? 'This book is the resilience you need to adapt and thrive as you enter the workplace.' Paul Jarvis, author of Company of One ________________ The definitive careers guide for starting out in today's working world. It's never been tougher to get started in your career. In a world where entry-level positions require years of experience, it can feel like you've fallen behind before you've even begun. Even when you finally manage to get yourself a job, how do you make sure you're standing out from the crowd and succeeding? In How to Go to Work, careers experts Lucy Clayton and Steven Haines deliver the indispensable guide to surviving and thriving at work. Whether you've just begun working your first Saturday shift, you're about to start an apprenticeship, or you're already climbing the leadership ladder, it's chock-full of the vital advice you need to jump-start your professional life. This practical and accessible guide will show you how to: - Find the right work experience and internships to make the best of your time - Deal with mistakes and handle the pressure that comes with professional work - Gain confidence, authority and resilience, and thrive in your role - Navigate the ups and downs of your early career and make fast progress From getting your foot through the door, to dealing with office politics and toxic workplaces, to negotiating pay, pensions and promotions, How to Go to Work is the essential manual for anyone embarking upon or consolidating their career. Using the collective wisdom of CEOs, creatives, scientists, activists and professionals in every industry, presented in the style of an entertaining but direct guide, Clayton and Haines prepare you for the ride of your life. ________________ 'A vital book to anyone trying to get their head round the challenges or work. Deadly serious advice delivered in a style that is never deadly serious. An important but entertaining read' Bruce Daisely, bestselling author of The Joy of Work 'Full of invaluable advice for those at the start of their career' Cate Sevilla, author of How to Work Without Losing Your Mind
Dieses Open-Access-Buch umfasst funfzehn Beitrage aus sechs Verbundvorhaben, die im Rahmen des Foerderschwerpunkts "Arbeit in der digitalisierten Welt" des Bundesministeriums fur Bildung und Forschung unterschiedliche Entwicklungen im Transformationsprozess der Arbeitswelt analysieren, konkrete Loesungsansatze entwickeln und wissenschaftlich begleiten und evaluieren. Die Autoren der Beitrage geben Einblicke in ihre Erkenntnisse und die entwickelten Konzepte. Daraus lassen sich fur Akteure aus Politik und Wirtschaft entsprechende Handlungsempfehlungen ableiten und es ergeben sich neue Forschungsimpulse fur Akteure aus der Wissenschaft.
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