An innovative, groundbreaking book that will captivate readers of Malcolm Gladwell, Daniel Pink, "The Power of Habit," and "Quiet"
For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But today, success is increasingly dependent on how we interact with others. It turns out that at work, most people operate as either takers, matchers, or givers. Whereas takers strive to get as much as possible from others and matchers aim to trade evenly, givers are the rare breed of people who contribute to others without expecting anything in return.
Using his own pioneering research as Wharton's youngest tenured professor, Grant shows that these styles have a surprising impact on success. Although some givers get exploited and burn out, the rest achieve extraordinary results across a wide range of industries. Combining cutting-edge evidence with captivating stories, this landmark book shows how one of America's best networkers developed his connections, why the creative genius behind one of the most popular shows in television history toiled for years in anonymity, how a basketball executive responsible for multiple draft busts transformed his franchise into a winner, and how we could have anticipated Enron's demise four years before the company collapsed-without ever looking at a single number.
Praised by bestselling authors such as Dan Pink, Tony Hsieh, Dan Ariely, Susan Cain, Dan Gilbert, Gretchen Rubin, Bob Sutton, David Allen, Robert Cialdini, and Seth Godin-as well as senior leaders from Google, McKinsey, Merck, Estee Lauder, Nike, and NASA-"Give and Take" highlights what effective networking, collaboration, influence, negotiation, and leadership skills have in common. This landmark book opens up an approach to success that has the power to transform not just individuals and groups, but entire organizations and communities.

Organizational Identity and Memory analyzes the relationship between organizational identity and organizational memory, in particular history and commemoration. The goal is to further our understanding of the role of this relationship in processes critical to today's organizations: the evolution of organizational identity, the creation and use of organizational memory, organizational learning and change, and employee identification with organizations. The literature on organizational memory and organizational identity has developed independently and at times in separate disciplines. Scholars have debated whether organizational identity is mutable or enduring. In this debate, organizational history, a form of organizational memory, has been a key factor, but neither side of the debate has pursued indepth the well-developed literature on collective memory to understand this relationship and its impact on organizational identity. Organizational memory defined as commemoration and history has been connected to different forms of identity, both national and organizational, but this relationship and its impact on organizational memory processes has not been explored. Organizational Identity and Memory takes a multidisciplinary approach to explore and articulate the dynamic relationship between organizational identity and memory, drawing on work from anthropology, history, organizational studies, and sociology. A multidisciplinary theoretical framework for future research on organizational identity and memory is presented. Implications for managers are discussed with engaging insights from organizational research and practices in creating corporate museums, galleries, visitor centers, and other displays of this relationship.

Revised and updated with the latest scientific research and updated case studies, the business classic that offers a revealing look at psychopaths in the workplace-how to spot their destructive behavior and stop them from creating chaos in the modern corporate organization. Over the past decade, Snakes in Suits has become the definitive book on how to discover and defend yourself against psychopaths in the office. Now, Dr. Paul Babiak and Dr. Robert D. Hare return with a revised and updated edition of their essential guide. All of us at some point have-or will-come into contact with psychopathic individuals. The danger they present may not be readily apparent because of their ability to charm, deceive, and manipulate. Although not necessarily criminal, their self-serving nature frequently is destructive to the organizations that employ them. So how can we protect ourselves and our organizations in a business climate that offers the perfect conditions for psychopaths to thrive? In Snakes in Suits, Hare, an expert on the scientific study of psychopathy, and Babiak, an industrial and organizational psychologist and a leading authority on the corporate psychopath, examine the role of psychopaths in modern corporations and provide the tools employers can use to avoid and deal with them. Together, they have developed the B-Scan 360, a research tool designed specifically for business professionals. Dr. Babiak and Dr. Hare reveal the secret lives of psychopaths, explain the ways in which they manipulate and deceive, and help you to see through their games. The rapid pace of today's corporate environment provides the perfect breeding ground for these "snakes in suits" and this newly revised and updated classic gives you the insight, information, and power to protect yourself and your company before it's too late.

There is recurrent public concern with enhancing the quality of professional performance. What is the con-temporary understanding of professionalism? Are the needs of professionals in various fields being met in today's world, as what is commonly called "continuing professional development" has become of a sizable industry? Many books treat the professions as a homo-geneous group and view them from an external stand-point. In Professional Practices Tony Becher investigates the differences as well as the similarities between and within professional groupings, and presents the perspec-tives of insiders. One particular theme concerns the main patterns of change in professional careers and the spe-cific problems faced by women professionals in a largely male-dominated environment. Brilliantly written, the book focuses on six professions-medicine, pharmacy, law, accountancy, architecture, and slructural engineering. The material is based on 190 interviews with a variety of members of the six professions. Becher's book offers original and sensitive insight into the working Ives of practitioners and an understanding of the ideas and values they embrace. He a'gjes that their high sense of commitment stems from a concern to enhance their individual reputations and to maintain their collective professional status. Becher highlights re variety of activities in which these professionals are engaged and the reasons for their reponses to social and political pressures from outside their fields. Above all, he seeks to demystify professionalism and to show that professional people share with others a wide range of universal human feelings and concerns. A postscript raises the issue of why -Diversities are little involved with continuing education in the professions. Practicing professionals will benefit from this insight into how people in their own and other professions cope with similar problems. Becher's volume will be particularly ap-pealing to educationists, policymakers, and social scientists interested in the subject of professionalism, those involved in the provision of initial and mid-career change for the orofessions, and those with a lay interest in the topic.

Growing numbers of us work not only from home, but from anywhere; job flexibility has become a key requirement for employers and workers alike. This, in turn, has created new challenges for architects and designers - many of whom themselves start out working from home - who are tackling demand head on with innovative solutions that allow clients to transform their spaces to suit a wide range of needs, from multifunctional studios to homes that seamlessly combine work and family life. Divided into five thematic sections, this book explores the exciting variety of ways that the workplace can be integrated into the domestic environment. From stand-alone multifunctional furniture to mobile room dividers and dynamic solutions that fold out or pop up to create new work areas, each design addresses the unique needs of the space, client and working practices for which it was required, and tackles new questions about the rapidly evolving relationship between work and domestic life in the 21st century. This essential and timely resource for homeworkers and practitioners offers fresh ideas for how to strike the perfect balance between living and working at home.

'That's not my job.' If you don't want your employees to say that, why do you start your relationship by giving them a narrow task and competency focused description of their job? We need people to fulfil many different roles at work yes the need to do their job, but they also need to contribute positive energy, collaborate, and take personal reasonability for innovation and personal development. How do they fit into a traditional job description? It is futile persevering with the job description borne out of the scientific management movement one hundred years ago. The world of work is vastly different to the assembly lines of the Ford Motor Company of the early twentieth-century. Building on the phenomenal success of The End of the Performance Review, Baker examines four essential 'Non-Job' roles that all employees must fulfil and shows how to create meaningful role descriptions that can help you recruit better people and enable them to deliver better results.

Traditionally, organizations have consisted of collections of people who physically gather together in one place to carry out some kind of coordinated activity. Today, however, business is increasingly relying on "virtual" processes in which people engage in internet-mediated interactions that often span the globe. These processes create intangible "imaginary organizations" that exist largely as a concept in the minds of electronically interacting individuals. As more and more high value-added work is performed by knowledge workers interacting through electronically mediated networks, however, managers and management researchers must evolve new concepts for monitoring, interpreting, assessing, and managing activities carried out in such virtual settings. This volume presents an important multidisciplinary approach to understanding these new kinds of imaginary organizations and their processes. Close reading of the papers in this volume should reward the reader with new insights into the inner workings of the new kinds of virtual organizations and processes that are gaining increasing prominence in business.

Emotional Abuse and Neglect in the Workplace tackles the big questions: How does emotional neglect of employees affect an organization? How can management effectively manage while restoring an organization's health? When trust is gone, only reliable behavior by senior managers can help - and this takes time. The author explores striking similarities between the symptoms of ailing organizations and abusive or neglectful families. This book explores not only a new theory of neglected organizations, but also a set of methods enabling OD practitioners to restore employees' trust. It also provides diagnostic tools and guidelines for change agents who confront organizational neglect head-on and includes case studies and real-life experiences of OD practitioners.

Introducing the first macro-sociological perspective on the concept of creativity this book includes a review of ten domains which have studied creativity. It also explores the results of a six-year on-going research project comparing students' ideas on creativity with employers' and industry professionals' views.

Effective knowledge work depends on bringing people together to form a team with the right mix of expertise for the project or problem on hand. Increasingly, that mix can only be created by finding people who are geographically dispersed across sites of the company or across several companies. These virtual teams typically work by linking through electronic tools, such as the telephone, fax, email, NetMeeting, Lotus Notes, and other web-based communication systems. Recent research suggests that these teams have all of the challenges of face-to-face teams in addition to others, such as the limitations of technology, cultural differences, and multiple supervisors. The papers included in this volume identify some of the problems and some of the solutions to these kinds of problems, but most importantly, in a dynamic field such as virtual teams, the papers provide a framework for thinking about such problems and a collection of ideas that can form a foundation for advancing both research and practice in the field. Much of the literature on virtual teams focuses on the technology. The technology is an enabler, but it does not seem to have advanced far enough to make electronic communications as effective as face-to-face meetings. Like other teams, virtual teams consist of human beings and they have interpersonal and identity needs that must be met to optimize their ability to work and to collaborate. So, issues such as member solidarity, cooperation and unity of actions and values become special concerns. Such issues are addressed in this volume with the hope that this work will provide a foundation for moving ahead in this field toward more effective virtual teams.

What can you learn from the most successful companies in the world? The NBA Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the exciting basketball league to become the powerhouse it is today. Today's NBA is filled with larger-than-life figures, like LeBron James, James Harden and Stephen Curry, who effortlessly dominate the courts. But it wasn't always so glamorous. The multi-billion-dollar league has grown from humble roots into a sports powerhouse that is loved around the world due to savvy digital marketing and a global focus. Thanks to the popularity of individual players and team rivalries, the NBA has survived league mergers and financial crisis. Teams have earned the respect of millions of loyal fans who are dedicated to the success of each and every organization within the league. Through the story of the NBA, you'll learn: How to keep a dream alive when it seems like no one wants to see it come true. How a company can find their way out of a financial crisis. How presentation is the secret sauce to the success of any show. And how a company can build a loyal fanbase who will do anything to keep them on top.

We are living in the age of imagination and communication. This book, about the new ways time is experienced and organised in post-industrial workplaces, argues that the key feature of working time within knowledge, and other workplaces, is unpredictability, creating a culture that seeks to insert acceptance of unpredictability as a new 'standard'.

It has never been more essential to support our mental health at work. With one in four people experiencing poor mental health right now, we need to start talking about it. Penguin Business Expert James Routledge has worked with CEOs, HR directors, managers and people at all levels on successful mental-health strategies. In this book, he shares his stories, learnings and guidance. Learn how to: - Talk comfortably about mental health - Create a more open and inclusive community in your workplace - Implement unique changes that are authentic to you and your business Filled with honest and relatable stories, 'conversation starters' and exclusive case studies from a diverse range of businesses and their people, Mental Health at Work will support anyone with their mental health in the workplace journey.

Analysts are generally agreed - dramatic changes are unfolding in the character of work, managerial authority, and the employment relationship. However, there is little agreement as to precisely how such changes are reshaping people's working lives, the nature of their careers, and the distribution of opportunity among members of different classes, genders, and ethnic groups. Confronting these issues head on, this text focuses on a series of critical questions concerned with the restructuring of work under capitalism at the beginning of the 21st century. The papers collected here address a wide array of workplace settings, from traditional manufacturing settings to "knowledge work" in high tech and university contexts. The volume devotes attention to the impact of production concepts in various national settings, ranging from Germany to Mexico and Australia. Among other themes, the volume also examines the linkage between gender inequality and efforts to establish innovative, "flexible" forms of work organization.

According to Chris York, creating a work culture that demands excellence is simple in concept, yet challenging in practice. Why do some organizations fail to realize their true potential? The only acceptable outcome of their actions and efforts should be excellence. Dive into Chris York's approach with Set the Standard, a resource for business leaders and professionals hoping to learn how to execute excellence on a daily basis and build something most doubt possible. The strategies within Set the Standard are those that transformed two local hospitals into nationally recognized organizations, and can transform any company of into an environment of intentional effort and action.

Aimed at business students preparing to enter the workforce, Leadership and Mindful Behavior provides readers with guidelines for effective and perceptive leadership. Some of the aspects to be reviewed will be the importance of both soft and hard skills; the concepts of sleepwalking and wakefulness; mental models, respect, change, and compassion.

This book is a timely revival of the social and political importance of meaningful work, which explores a philosophy of work based upon the value of meaningfulness and argues for the institution of a new politics of meaningfulness.

Whether you are a business owner, department manager, or even a concerned employee, "Workplace Security Essentials" will show you how to improve workplace safety and security using real-life examples and step-by-step instructions.

Every organization, be it large or small, needs to be prepared to protect its facilities, inventory, and, most importantly, its staff. "Workplace Security Essentials" is the perfect training resource to help businesses implement successful security measures, boost employee morale and reduce turnover, protect the company s reputation and public profile, and develop the ability to process and analyze risks of all kinds.

"Workplace Security Essentials" helps the reader understand how different business units can work together and make security a business function-not a burden or extra cost.
Shows how to identify threats using tried-and-true methods for assessing risk in any size organizationUses real-world examples and scenarios to illustrate what can go wrong-and what can go right when you are preparedPrepares the reader for worst-case scenarios and domestic violence that may spill over into the workplaceProvides a clear understanding of various electronic systems, video surveillance, and burglar alarms, and how to manage a security guard forceIncludes online resources for those teaching security management"

Traditional notions of work are transforming rapidly as we enter into the global workspace. Through interviews with leading experts, The Worldwide Workplace gives readers a practical understanding of how to prepare for and capitalize on changes to the working environment.

This volume provides a Europe-wide comparative analysis of the role of civil society organizations active in the field of unemployment and precarity. It illustrates how crucial civil society organizations are for the inclusion of the young unemployed, mainly in two ways: by delivering services and by advocating policy.

Beyond Diversity and Intercultural Management develops a change model designed to challenge prevailing paradigms in the literature and conversations about equal employment opportunity, diversity, and intercultural management.

Relationships in Organizations is an exploration into the current world of relationships in the workplace. The book focuses on the ways in which organizational relationships - be they friendships, colleague relationships, superior-subordinate relationships, negative relationships, romantic liaisons or simply membership to a social network - can influence and affect our experience of work. The contributors are leaders in their field and present varied and cutting edge ideas regarding the dynamics of relationships in the workplace. This follows on from the volume Friends and Enemies in Organizations, expanding the scope to all manner of workplace relationships. These books are the first in the field of organizational psychology to provide a comprehensive treatment of workplace relationships from multiple perspectives.

This book examines the paradoxical position of irregular migrants in European society, who are often labelled as 'illegal' residents but who in fact provide much needed, essential support to welfare systems. Focusing on care work at home for the elderly, the book argues that increasingly restrictive immigration policies directly contradicts the growing need for care-givers since the majority of those employed are a result of illegal immigration. The book also explores the personal issues faced by these irregular migrants such as their concerns for family members that are left behind and the pressures that migration imposes on these relationships as migrants struggle to improve the daily conditions of their lives.

Is work taking over your life? Is your life interfering with your success at work? Work-life balance is ever-evolving and can be hard to find and maintain, especially as your career develops and circumstances change. Get A Life! is a highly practical handbook to help you do just that. Written by experienced coach, counsellor and wellbeing consultant Rick Hughes, this book covers everything from assessing your own needs, delegation and workload management and the myths of perfectionism, to managing and investing in relationships at work and at home, considering professional and personal development, and creativity and self-worth. With a wealth of advice, case studies and useful action plans founded in over 25 years of real-world experience, Get A Life! will help you find the balance that works for you, now.