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Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices

Work Together Anywhere - A Handbook on Working Remotely -Successfully- for Individuals, Teams, and Managers (Paperback):... Work Together Anywhere - A Handbook on Working Remotely -Successfully- for Individuals, Teams, and Managers (Paperback)
Lisette Sutherland, Kirsten Janene-Nelson
R472 Discovery Miles 4 720 Ships in 12 - 17 working days

"An excellent guide on how teams can effectively work together, regardless of location." STEPHANE KASRIEL, former CEO of Upwork IN TODAY'S MODERN GLOBAL ECONOMY, companies and organizations in all sectors are embracing the game-changing benefits of the remote workplace. Managers benefit by saving money and resources and by having access to talent outside their zip codes, while employees enjoy greater job opportunities, productivity, independence, and work-life satisfaction. But in this new digital arena, companies need a plan for supporting efficiency and fostering streamlined, engaging teamwork. In Work Together Anywhere, Lisette Sutherland, an international champion of virtual-team strategies, offers a complete blueprint for optimizing team success by supporting every member of every team, including: EMPLOYEES advocating for work-from-home options MANAGERS seeking to maximize productivity and profitability TEAMS collaborating over complex projects and long-term goals ORGANIZATIONS reliant on sharing confidential documents and data COMPANY OWNERS striving to save money and attract the best brainpower Packed with hands-on materials and actionable advice for cultivating agility, camaraderie, and collaboration, Work Together Anywhere is a thorough and inspiring must-have guide for getting ahead in today's remote-working world.

Handbook of Cultural Intelligence Research (Hardcover): David C Thomas, Yuan Liao Handbook of Cultural Intelligence Research (Hardcover)
David C Thomas, Yuan Liao
R6,362 R5,634 Discovery Miles 56 340 Save R728 (11%) Ships in 9 - 15 working days

Promoting a greater understanding of intercultural interactions, this timely and engaging Research Handbook provides an overview of the current state of research on cultural intelligence and analyzes its prospects for the future. Including contributions from key researchers in the field as well as those with a more critical perspective, this comprehensive Research Handbook addresses the conceptual backdrop, the measurement and the antecedents of cultural intelligence. It further examines the outcomes associated with cultural intelligence, offers a higher-level analysis of the concept, and concludes with an evaluation of the future research prospects of cultural intelligence. All in all, the Handbook investigates the heightened importance of intercultural interactions among individuals, groups, organizations, and societies in an increasingly interconnected global community. Covering a wide range of perspectives on cultural intelligence and related constructs, this Research Handbook will be essential reading for students, scholars, and researchers in the areas of employment relations, international business, international and cross-cultural management, occupational psychology, and organizational behavior.

Virtue Hoarders - The Case against the Professional Managerial Class (Paperback): Catherine Liu Virtue Hoarders - The Case against the Professional Managerial Class (Paperback)
Catherine Liu
R259 Discovery Miles 2 590 Ships in 12 - 17 working days

A denunciation of the credentialed elite class that serves capitalism while insisting on its own progressive heroism Professional Managerial Class (PMC) elite workers labor in a world of performative identity and virtue signaling, publicizing an ability to do ordinary things in fundamentally superior ways. Author Catherine Liu shows how the PMC stands in the way of social justice and economic redistribution by promoting meritocracy, philanthropy, and other self-serving operations to abet an individualist path to a better world. Virtue Hoarders is an unapologetically polemical call to reject making a virtue out of taste and consumption habits. Forerunners: Ideas First is a thought-in-process series of breakthrough digital publications. Written between fresh ideas and finished books, Forerunners draws on scholarly work initiated in notable blogs, social media, conference plenaries, journal articles, and the synergy of academic exchange. This is gray literature publishing: where intense thinking, change, and speculation take place in scholarship.

Untapped Leadership - Harnessing the Power of Underrepresented Leaders (Paperback): Jenny Vazquez-Newsum Untapped Leadership - Harnessing the Power of Underrepresented Leaders (Paperback)
Jenny Vazquez-Newsum
R585 R484 Discovery Miles 4 840 Save R101 (17%) Ships in 10 - 15 working days

When searching the top leadership books of today, words like war, laws, and power appear slightly aggressively across covers. And, it doesn't take long to notice that those books are predominantly written by white men. While that fact certainly does not invalidate the valuable lessons for leaders within those pages, aren't we certainly missing perspectives and contributions from leaders with additional challenges to overcome? Aren't we missing the full picture of what leadership in the 21st century looks like? Untapped Leadership examines strategies, capabilities, and contributions from leaders of color and marginalized backgrounds from all walks of life and career stages. Highlighting diverse stories and strategies, this groundbreaking book reveals a different kind of leadership, one that requires an advanced understanding of situational awareness, organizational dynamics, and sound decision-making. Far from being a book only for leaders of color, Untapped Leadership shows that the lessons grounded in BIPOC leadership are lessons for anyone and everyone looking to bring a more nuanced and contextual perspective towards navigating life and career - from readers beginning their leadership journeys to those fortunate to lead teams and organizations through complex and fast-changing environments. For the past two decades, author Dr. Jenny Vazquez-Newsum has designed and delivered leadership training for hundreds of diverse leaders, from established executives at large corporations to high school students beginning their leadership journeys. Untapped Leadership is the first step towards moving beyond behavioral or situational leadership models towards a more inclusive and impactful model of contextual leadership by expanding the discourse to include and value marginalized perspectives.

I Hope This Email Finds You Never - The Official Guide to Blissfully Surviving the Modern Workplace (Paperback): Ken Kupchik,... I Hope This Email Finds You Never - The Official Guide to Blissfully Surviving the Modern Workplace (Paperback)
Ken Kupchik, Emily Ann Hill
R341 Discovery Miles 3 410 Ships in 12 - 17 working days

Ahhh, the modern workplace: a cauldron of stress and anxiety. From the moment we accept a new role, we're thrown into a world of competing personalities, shifting protocols, and an endless stream of emails, Slack messages, and Zoom calls, all of which serve to distract us from the things we truly want to be doing, like eating Thai food and sleeping until noon. I Hope This Email Finds You Never puts aside the motivational screeds, productivity hacks, and pop-science, and focuses instead on those things in the workplace that truly cause us grief-like a coworker eating an apple during a video call-in a lighthearted, entertaining, and (most importantly) cynical way. Some things you'll learn: How long you can get away with being "new" until you're held accountable How to make it look like you're sorry without giving up any power How to find a workplace friend and make a workplace enemy Camera position: how to set up your laptop for maximum dominance Organizing your calendar while leaving time to cry The rules of the kitchen (stealing someone's yogurt is literally a crime) Writing a letter of resignation when you've already been resigned from day one From Orientation (The Descent), Workplace Etiquette (No Eye Contact Before 11 AM), Working Remotely (Wink Wink), Coworkers (Getting Along with your fellow inmates), and everything in between, I Hope This Email Finds You Never is your must-have guide to surviving (thriving is not realistic) in the modern workplace.

Essential Managers Management Handbook (Hardcover): Dk Essential Managers Management Handbook (Hardcover)
Dk
R300 R240 Discovery Miles 2 400 Save R60 (20%) Ships in 5 - 10 working days

DK brings you a practical guide summarising the skills and secrets you need to manage yourself and others with ease and confidence. Introducing DK'S Essential Managers series - a one-stop guide full of top tips to boost productivity, performance and passion within a business environment. Achieving excellence as a manager requires a broad skillset, and The Essential Manager's Management Handbook provides easy-to-follow and engaging advice on the six key areas. Nurture your confidence with managing people, leadership, achieving high performance, effective communication, presenting, and negotiating. Jam-packed with interactive tools needed to thrive in a business environment, from setting goals to solving problems, delivering a speech to developing yourself, this business management book incorporates key quotes, bright visuals and breakdowns by subject, making it accessible and easy-to-use. Enveloped in a slim and sleek design, The Essential Manager's Management Handbook encompasses: -Step-by-step instructions adopting a 'how-to' approach across a broad range of themes -Highly effective 'ask yourself' questions to encourage self-reflection and self-growth. -Includes essential guidance on management-specific issues around remote-/hybrid-working -Brings together content from individual titles in the Essential Managers series in a larger "manual" format Your time is precious, so why waste it? With power to every page, discover top tips on how to make bold business decisions; chair meetings; manage teams and more. Invest in this must-have management book and you will be well on your way to boosting your business. With expert insights from management professionals and step-by-step instructions on dealing with challenges and gaining valuable management skills for life, this book provides all the tools you need to soar into success, no matter what your business goals may be! At DK, we believe in the power of discovery. So why not dive deeper into our Essential Managers series? A total of 10 titles, this curated collection of business books will help you hone your power and maximise your potential as an effective manager. Learn how to develop your leadership skills with Essential Managers - Leadership or improve upon your people skills with Essential Managers - Managing People. Tailored to your business goals, discover the DK book that's right for you! Why settle for mediocre management when you can be unbeatable in your business!

Grip - The Art of Working Smart (and Getting to What Matters Most) (Paperback): Rick Pastoor Grip - The Art of Working Smart (and Getting to What Matters Most) (Paperback)
Rick Pastoor; Translated by Erica Moore, Elizabeth Manton
R380 R304 Discovery Miles 3 040 Save R76 (20%) Ships in 5 - 10 working days

'If you feel like a hostage of your to-do list, and struggle to find time for what matters most, this book will be a big help.' DANIEL H. PINK,#1 New York Times bestselling author of When and Drive The week just started and already you're playing catch-up. At the end of another busy day, your to-do list is longer than it was this morning. Enter GRIP: the book for everyone who has too much to do. This fresh, no-nonsense guide brings clarity and direction to even the most hectic workweek. Using tools you know - like your calendar, to-do list, and email - GRIP walks you through working smarter, thinking bigger, and clearing the way for what matters most. And GRIP's pick-and-choose structure makes it easy to dive in and start applying what you like straightaway. So you can reclaim your time and start chasing your wildest dreams. Today. 'Packed with immediately actionable insights and smart frameworks to put you in the driver's seat' JULIE ZHOU, former VP Design at Facebook and author of The Making of a Manager 'In a time when we all face so many demands, expectations and uncertainties, GRIP will help you take back control of your week and your life' TONY CRABBE, bestselling author of Busy: How to Thrive in a World of Too Much

Side Hustles For Dummies (Paperback): A. Simon Side Hustles For Dummies (Paperback)
A. Simon
R550 Discovery Miles 5 500 Ships in 12 - 17 working days

Get yourself paid and broaden your skillset with this everyday guide to side hustles The gig economy is growing by leaps and bounds, partly because it's easier to find a flexible work-life balance. Those of us who don't want to leave our full-time jobs, however, can still grab a piece of excitement and extra income for ourselves by starting a side hustle. Or you can bundle your own personalized set of side hustles to replace your full-time job and take full control of your professional life. Whether you're thinking about driving for Uber, developing apps, or starting an online boutique, Side Hustles For Dummies walks you through every step of the way of starting your own side gig. You'll learn about how to structure your new business and keep records, create backup plans, and steer clear of scams. You'll also: Find out whether you need investment capital and learn what your new time commitments will be Learn to create a business plan and patch any holes in it before you get started Discover how to incorporate a vibrant side hustle into your already busy life Learn how to adjust your side hustle to meet changes in your personal life and the overall business climate Side hustles are for everyone, from high school and college students to full-time professionals to retirees. If you've been looking for an excuse to pursue your latest passion, hobby, or interest--or you're just in the market for some extra income--Side Hustles For Dummies is the easy-to-read, no-nonsense guide to creating a rewarding and engaging new life.

Impact Players - How to Take the Lead, Play Bigger, and Multiply Your Impact (Hardcover): Liz Wiseman Impact Players - How to Take the Lead, Play Bigger, and Multiply Your Impact (Hardcover)
Liz Wiseman
R509 Discovery Miles 5 090 Ships in 12 - 17 working days

Thinkers50 Top 10 Best New Management Books for 2022 Why do some people break through and make an impact while others get stuck going through the motions? In every organization there are Impact Players-those indispensable colleagues who can be counted on in critical situations and who consistently receive high-profile assignments and new opportunities. Whether they are on center stage or behind the scenes, managers know who these top players are, understand their worth, and want more of them on their team. While their impact is obvious, it's not always clear what actually makes these professionals different from their peers. In Impact Players, New York Times bestselling author and researcher Liz Wiseman reveals the secrets of these stellar professionals who play the game at a higher level. Drawing on insights from leaders at top companies, Wiseman explains what the most influential players are doing differently, how small and seemingly insignificant differences in how we think and act can make an enormous impact, and why-with a little coaching-this mindset is available to everyone who wants to contribute at their highest level. Based on a study of 170 top contributors, Wiseman identifies the mindsets that prevent otherwise smart, capable people from contributing to their full potential and the five practices that differentiate Impact Players: While others do their job, Impact Players figure out the real job to be done. While others wait for direction, Impact Players step up and lead. While others escalate problems, Impact Players move things across the finish line. While others attempt to minimize change, Impact Players are learning and adapting to change. While others add to the load, the Impact Players make heavy demands feel lighter. Wiseman makes clear that these practices-and the right mindset-can help any employee contribute at their fullest and shows leaders how they can raise the level of play for everyone on the team. Impact Players is your playbook for the new workplace.

How the Best Leaders Lead - Proven Secrets to Getting the Most Out of Yourself and Others (Paperback): Brian Tracy How the Best Leaders Lead - Proven Secrets to Getting the Most Out of Yourself and Others (Paperback)
Brian Tracy
R557 R431 Discovery Miles 4 310 Save R126 (23%) Ships in 10 - 15 working days
Cultures of Belonging - Building Inclusive Organizations that Last (Paperback): Alida Miranda-Wolff Cultures of Belonging - Building Inclusive Organizations that Last (Paperback)
Alida Miranda-Wolff
R340 Discovery Miles 3 400 Ships in 12 - 17 working days

Clear, actionable steps for you to build new values, experiences, and perspectives into your organizational culture, infusing it with the diversity, inclusion, and belonging employees need to feel accepted, be their best selves, and do their best work. Bypass the faulty processes and communication styles that make change impossible in so many other organizations; access these practical tools and ideas for increasing diversity, equity, and inclusion (DEI) in your company. Filled with actionable advice Alida Miranda-Wolff learned through her own struggles being an outsider in a work culture that did not value inclusion, and having since worked with over 60 organizations to prioritize DEI initiatives and all the value and richness it adds to the workplace, this roadmap helps leaders: Learn why creating an environment where everyone feels belonging is the new barometer for employee engagement. Develop an understanding of the key terms around DEI and why they matter. Assess where your organization is today. Define and take the small steps that build new muscle memory into an organizational culture. Increase employee engagement, collaboration, innovation, communication, and sense of belonging. Build confidence in how to solve future DEI-related challenges. Get buy-in from colleagues (and even resisters) who can clearly see how to move forward and why. Overcome any limiting work environment and build all new processes and communication priorities that allow your employees to be a part of something greater than themselves while your organization learns to value and embrace the unique experiences and perspective that each employee brings to the company.

Remote Working - Linking People and Organizations (Paperback): David Nickson, Suzy Siddons Remote Working - Linking People and Organizations (Paperback)
David Nickson, Suzy Siddons
R1,466 Discovery Miles 14 660 Ships in 12 - 17 working days

As more people choose to work from home, the challenges for both the home worker and traditional management increase. Many questions arise regarding how to appraise the remote worker, the logistics of home working, and productivity. The authors focus on developing the right skills to cope with this new environment and stress the importance of knowing what the homeworker needs.Other issues addressed are finding the right balance between the office, home and client sites, dealing with the creation of workable home office environment, and technological and legal issues.

Work and Employment in the High Performance Workplace (Paperback): Giles Anthony, Jacques Belanger, Paul-Andre Lapointe, Gregor... Work and Employment in the High Performance Workplace (Paperback)
Giles Anthony, Jacques Belanger, Paul-Andre Lapointe, Gregor Murray
R1,562 R906 Discovery Miles 9 060 Save R656 (42%) Ships in 12 - 17 working days

There is a general consensus that deep-seated changes are reshaping the way production and work are organized, the way employees, employers and their representatives deal with each other, and the way governments seek to shape society. In this work a group of leading scholars take stock of the evidence and implications of the new workplace. Drawing on examples from a variety of national contexts, they seek to characterize the nature of contemporary workplace change, and assess its implications for the organization of work for workers, for employment relations and for public policy.

eBusiness and Workplace Redesign (Hardcover): Paul Jackson, Reima Suomi eBusiness and Workplace Redesign (Hardcover)
Paul Jackson, Reima Suomi
R5,636 Discovery Miles 56 360 Ships in 12 - 17 working days

As the growth in teleworking, 'virtual teams' and 'virtual enterprises' has shown, the economic landscape is increasingly characterized by an ability to work across spatial and organisational boundaries. Only with this redesign of working methods and business processes can the promise of the digital age be delivered. This book draws upon an international, multidisciplinary team of editors and contributors, and presents the most recent academic research on the subject.

Social Functions of Emotion and Talking About Emotion at Work (Hardcover): Dirk Lindebaum, Deanna Geddes, Peter J. Jordan Social Functions of Emotion and Talking About Emotion at Work (Hardcover)
Dirk Lindebaum, Deanna Geddes, Peter J. Jordan
R3,355 Discovery Miles 33 550 Ships in 12 - 17 working days

Despite how much we know about emotion, Social Functions of Emotion and Talking About Emotion at Work uniquely examines the utility of emotion in organizations against the ways in which both individuals and groups talk about them. Drawing on psychological and sociological research, this book provides groundbreaking insights for understanding how emotions are used in the workplace. Bringing together contributions from leading emotion researchers, this book features chapters focusing on 10 emotions, ranging from awe to shame. Through its exploration of the ways each emotion functions in relation to how we talk about them, this book injects fresh theoretical and practical momentum into how our discussions of workplace emotion can affect how emotional events are appraised over time and place. This, in turn influences the causes, expressions, and consequences of emotions in the workplace. With its novel approach, this book will be an invaluable tool for academics researching emotion, as well as postgraduate students working in the social sciences seeking reference material on emotion. HR managers and general readers seeking greater insight into emotions at work will also find this book to be a useful tool. Contributors include: N.M. Ashkanasy, R.A. Baron, S. Connelly, M. Dasborough, C.D. Fisher, D. Geddes, P. Harvey, M.L.A. Hayward, P.J. Jordan, S. Kiffin-Petersen, H.C. Lench, D. Lindebaum, K.E. Moura, K.A. Perez, R.H. Smith, R.K. Smith, P.N. Stearns, A.C. Troth, M.R. Turner, K.L. Tyran, T.S.H. Wingenbach

Teleworking (Paperback): Mike Johnson Teleworking (Paperback)
Mike Johnson
R1,085 Discovery Miles 10 850 Ships in 12 - 17 working days

From the people who work exclusively from home to the 'portable' manager with no fixed site, the need to communicate is paramount. Mike Johnson's candid appraisal of teleworking, or telecommuting as it is also known, looks at the key benefits: for the individual it provides the opportunity to work from home; for the company it provides major savings on costs. The down side is the lack of human contact and the anxiety of employees who work away from the centre of things. The ...in brief books provide a critical 'snapshot' of the major management fashions and fads influencing business strategy. They cut through the consultants' jargon and steer a practical, common sense course through the theory and hype. They provide managers with a balanced view based on evidence rather than missionary zeal, so that they can be better informed.

Remote Working - A Research Overview (Hardcover): Alan Felstead Remote Working - A Research Overview (Hardcover)
Alan Felstead
R1,545 Discovery Miles 15 450 Ships in 9 - 15 working days

The coronavirus pandemic forced work back into the home on a massive scale. The long-held belief that work and home are separate spheres of economic life was turned on its head overnight. Many employees were new to this way of working and many employers had to manage a disparate workforce for the first time. This book reviews what impact this shift had on the lives of millions of employees, the organisations which employ them and the societies in which they live. It also looks to a future in which more work is carried out remotely - at home, in the local cafe, restaurant or bar, or while moving from place to place. The book syntheses the existing evidence in an accessible and easy-to-read way. It will appeal to all those who want a quick and concise introduction to the major themes associated with remote and hybrid working. This will include teachers, lecturers, students, academics and policy-makers as well as those who have experienced the challenges and benefits of homeworking first-hand.

Why Managers Matter - The Perils of the Bossless Company (Hardcover): Nicolai J. Foss, Peter G. Klein Why Managers Matter - The Perils of the Bossless Company (Hardcover)
Nicolai J. Foss, Peter G. Klein
R775 R650 Discovery Miles 6 500 Save R125 (16%) Ships in 9 - 15 working days

As business struggles to adapt to a rapidly changing world, managers are bombarded with a bewildering array of schemes for how to be a boss and make an organization tick. It's tempting to be seduced by futurist fantasies where every company has the culture of a startup, and where employees in wacky, whimsical office settings, liberated from hierarchies and bosses that oppress them, are the foundation for breakthrough performance. "Get real," warn Nicolai J. Foss and Peter G. Klein. These fads ironically lead to micromanaging and, often, to disaster. Companies and societies, they show, need authority and hierarchy to coordinate work, including creative work. And, counterintuitively, Foss and Klein illustrate how the creative use of authority and hierarchy helps companies to be more agile and flexible, enabling educated, motivated people and teams to thrive. And not a moment too soon: Foss and Klein provide evidence that global challenges such as the proliferation of artificial intelligence, economic disruption, empowered knowledge workers, and black swan events such as the pandemic actually make hierarchy and the job of the manager more important than ever.

A Good Time to be a Girl - A Guide to Thriving at Work & Living Well (Paperback, Epub Edition): Helena Morrissey A Good Time to be a Girl - A Guide to Thriving at Work & Living Well (Paperback, Epub Edition)
Helena Morrissey 1
R316 R236 Discovery Miles 2 360 Save R80 (25%) Ships in 12 - 17 working days

From the founder of the worldwide 30% Club campaign comes a career book for women in a transforming world who don't just want to lean in, but instead, shatter the paradigm as we know it. 'I absolutely love her, I think she's such a force for good' Pandora Sykes, The High Low In A Good Time to be a Girl, Helena Morrissey sets out how we might achieve the next big breakthrough towards a truly inclusive modern society. Drawing on her experience as a City CEO, mother of nine, and founder of the influential 30% Club which campaigns for gender-balanced UK company boards, her manifesto for new ways of working, living, loving and raising families is for everyone, not just women. Making a powerful case for diversity and difference in any workplace, she shows how, together, we can develop smarter thinking and broader definitions of success. Gender balance, in her view, is an essential driver of economic prosperity and part of the solution to the many problems we face today. Her approach is not aimed merely at training a few more women in working practices that have outlived their usefulness. Instead, this book sets out a way to reinvent the game - not at the expense of men but in ways that are right and relevant for a digital age. It is a powerful guide to success for us all.

Leadership in Spaces and Places (Hardcover): Arja Ropo, Perttu Salovaara, Erika Sauer, Donatella De Paoli Leadership in Spaces and Places (Hardcover)
Arja Ropo, Perttu Salovaara, Erika Sauer, Donatella De Paoli
R3,369 Discovery Miles 33 690 Ships in 12 - 17 working days

Work that used be tied to offices, cubicles and desks is undergoing a major transformation in terms of where, when and how it is carried out. Space and materiality of workplaces have long been taken for granted amongst organization studies scholars. But the changing definition of work and workspace has, in recent years, inspired a growing number of scholars to reconsider organizational theories and practices. By combining new research on leadership and workspaces, Leadership in Spaces and Places argues for a radical reconceptualization of leadership. Leadership is not only defined by leaders themselves, but is also affected by the built environment. With contributions from both scholars and practitioners alike, the authors discuss leadership in six different contexts: workspaces in change open office spaces virtual workspaces service spaces cultural spaces institutional spaces. The book is aimed at two audiences: leadership, organization and management scholars interested in cutting-edge leadership research; and managers, architects and workplace designers who want to update their knowledge on how workplace design contributes to organizational purposes and leadership. Contributors: S.H. Blakstad, G. Burrell, K. Dale, D. De Paoli, K. Greenlees, T. Grenness, R. Hoeykinpuro, A. Ropo, P. Salovaara, E. Sauer, N. Uolamo, A.L. Vaagaasar, M. Vartiainen

The COVID-19 Pandemic and the Future of Working Spaces (Hardcover): Ilaria Mariotti, Mina Di Marino, Pavel Bednar The COVID-19 Pandemic and the Future of Working Spaces (Hardcover)
Ilaria Mariotti, Mina Di Marino, Pavel Bednar
R4,129 Discovery Miles 41 290 Ships in 12 - 17 working days

This edited volume presents a compendium of emerging and innovative studies on the proliferation of new working spaces (NeWSps), both formal and informal (such as coworking spaces, maker spaces, fab labs, public libraries, and coffee shops), and their role during and following the COVID-19 pandemic in urban and regional development and planning. This book presents an original, interdisciplinary approach to NeWSps through three features: (i) situating the debate in the context of the COVID-19 pandemic, which has transformed NeWSp business models and the everyday work life of their owners and users; (ii) repositioning and rethinking the debate on NeWSps in the context of socioeconomics and planning and comparing conditions between before and during the COVID-19 pandemic; and (iii) providing new directions for urban and regional development and resilience to the COVID-19 pandemic, considering new ways of working and living. The 17 chapters are co-authored by both leading international scholars who have studied the proliferation of NeWSps in the last decade and young, talented researchers, resulting in a total of 55 co-authors from different disciplines (48 of whom are currently involved in the COST Action CA18214 'The Geography of New Working Spaces and Impact on the Periphery' 2019-2023: www.new-working-spaces.eu). Selected comparative studies among several European countries (Western and Eastern Europe) and from the US and Lebanon are presented. The book contributes to the understanding of multi-disciplinary theoretical and practical implications of NeWSps for our society, economy, and urban/regional planning in conditions following the COVID-19 pandemic. The Open Access version of this book, available at www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license.

The Seeds of Innovation - Cultivating the Synergy That Fosters New Ideas (Paperback, Special ed.): Elaine Dundon The Seeds of Innovation - Cultivating the Synergy That Fosters New Ideas (Paperback, Special ed.)
Elaine Dundon
R390 Discovery Miles 3 900 Ships in 12 - 17 working days

"Breakthrough innovation is a prerequisite for success in almost any organization, yet the actual management of innovation has only recently begun to receive the attention it deserves. Here, innovation thought leader Elaine Dundon offers a ""how-to"" prescription for building creative and strategic innovation skills at all levels of an organization (rather than focusing on decision-making levels only) -- and explains how to produce measurable results that translate directly to the bottom line.

Using field-tested concepts and practical examples, and featuring easy-to-apply processes and concrete thinking tools, this straight-talking book provides a broadly applicable guide to innovation -- one that's not limited to a specific industry sector. Today's most comprehensive, one-stop innovation resource, it describes:

* The three necessary components of innovation -- creative, strategic, and transformational thinking

* Methods for applying innovative thought to existing products, processes, and business models

* 90 great innovations and 90 trends to consider"

A Safe Place for Dangerous Truths - Using Dialogue to Overcome Fear and   Distrust at Work (Paperback, Special Ed.): Annette... A Safe Place for Dangerous Truths - Using Dialogue to Overcome Fear and Distrust at Work (Paperback, Special Ed.)
Annette Simmons
R428 Discovery Miles 4 280 Ships in 12 - 17 working days

"No more ""checking for feet."" This illuminating guide gets people to tell the truth at the meeting--not in the bathroom afterwards.

Almost everybody does it--lie, that is. In one recent survey 93% of people admitted to lying regularly at work Why? Because it's safer than telling the truth.

Sadly, organizations cannot succeed in this poisonous world of half-truths, strategic omissions, and doctored information. To function optimally, businesses must create an environment where people feel free to tell the truth, no matter how disturbing. Only then can organizations unleash the responsiveness, creativity, and enthusiasm necessary to achieve their goals.

This unique book shows how, using the formal process of ""dialogue,"" such a place can be built. In a lively discussion, the author shows managers how to use this technique to encourage truth-telling by reducing fear, prompting self-examination, and opening minds * build trust where suspicion and cynicism held sway * inspire individuals to think and learn as a group * help groups talk through tough issues and move to collaborative action."

Contact Centre Operations - Level 2 (Paperback): Joseph Dennis, Tracy Hanna, Tasneem Ebrahim, Debora Matsebanane Contact Centre Operations - Level 2 (Paperback)
Joseph Dennis, Tracy Hanna, Tasneem Ebrahim, Debora Matsebanane
R424 R374 Discovery Miles 3 740 Save R50 (12%) Ships in 5 - 10 working days

The series is designed to meet the needs of students and lecturers of the National Certificate Vocational. To facilitate students' learning, the following features are used in the series: Content is written in easy-to-understand language, key terms are carefully explained, using everyday English, case studies show how to apply the theory in the work environment, the study skills sections help students make the most of their learning in class and prepare for the exams, there are many practice activities and questions with model answers at the back of the title, checklists assist students to make sure that they have covered all the skills and content in each chapter, and summaries at the end of each chapter are useful for exam revision. Lecturers using the series can teach with confidence because content is comprehensive, up-to-date, and meets all the curriculum requirements for the subject, outcomes and assessment standards are clearly identified, and assessment tasks and activities are aligned to the outcomes and assessment standards. Prescribing lecturers have access to comprehensive lecturer support material on CD including model answers to assessments in the textbook, additional assessments with model answers, rubrics for assessments, and general reference material on teaching outcomes-based education. The series is available for all programmes, all fundamental and compulsory subjects, and all elective and optional subjects.

Team Workout - A Trainer's Sourcebook of 50 Team-Building Games and Activities (Paperback, Special Ed.): Glenn Parker,... Team Workout - A Trainer's Sourcebook of 50 Team-Building Games and Activities (Paperback, Special Ed.)
Glenn Parker, Richard Kropp
R742 R661 Discovery Miles 6 610 Save R81 (11%) Ships in 12 - 17 working days

"Teams have evolved into an important structure in business today--and are now needed more than ever. An insightful collection of activities, "Team Workout" provides facilitators, trainers, leaders, and managers with a wide variety of tools to increase team effectiveness and upgrade skills and knowledge within today's challenging organizational environment. The book focuses on such current team issues as virtual teams, trust-building, customer satisfaction, recognition, and respect. Trainers will learn the key ideas that underlie all of the activities in this manual, including: * Each team has a common purpose, mission, or goal * Members are interdependent; they need each other to achieve their purpose * Agreement that working together effectively will help to reach their goal. This collection will help team leaders, team-building specialists, trainers, and others interested in creating collaborative, harmonious and effective work teams."

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