Japan s employment practices were long considered a cornerstone to its economic success. However, the reversal in economic performance during the 1990s altered the positive perception and inspired major adaptations like the rise in performance-related pay ( seikashugi ) and non-regular employment. This book presents case-studies of the adaptations in personnel management by major Japanese firms. It highlights the diversity, the stability and the considerations behind the adaptations that are implemented by these firms. Drawing on insights from institutional theory, it shows how factors such as legitimacy and institutional interlock have guaranteed an important continuity in employment practices. It discusses how the adaptations have not actually replaced the existing practices but have been shaped by them and, as a consequence, the result may not be as revolutionary as once expected but is likely to last. Furthermore, it argues that the employment practices remain specifically Japanese and that expectations of convergence have so far proved misplaced.

Overall, this book is a valuable contribution to the study of employment issues. It provides an effective framework to analyse the ongoing developments in Japanese employment practices and demonstrates that Japanese developments continue to offer important insights for human resource management and labour market institutionalisation in general.

Workplace violence can occur anywhere: schools, office buildings, hospitals, or late-night convenience stores. It can occur day or night, inside or outside of the workplace, and it can include threats, harassment, bullying, stalking, verbal abuse, and intimidation. Left unchecked, workplace violence can lead to physical assaults and homicide. This handbook tackles this often overlooked but pervasive problem and provides a comprehensive five-step process for understanding and preventing it. Eliminating workplace violence requires the day-to-day involvement of managers, supervisors, human resources, employees, security and law enforcement, and facilities management. It also requires understanding potential problems and preparing to overcome them. This handbook, a co-publication with Government Horizons, looks at the nature of workplace violence and addresses the questions all workplaces face: .Who you need to protect .What you are protecting them from .How vulnerable your employees are .Where the threats might come from\ .What you can do to prevent violence from occurring .How to deal with workplace violence should it occur You will examine the authors' five steps to preventing workplace violence: Understand, Detect, Defuse and Protect, Assess and Contain, and Prevent-in detail. The authors introduce and outline each step and provide comprehensive guidance through acronyms, quizzes, and summary charts. They examine the extent of a problem; look at some of the myths surrounding it; and provide early warning and detection signs, best prevention polices, and proven defusing, protection, and containment techniques and strategies that you can implement in your own environment. Each section ends with case studies, scenarios, worksheets, and checklists to further clarify the steps needed to plan, develop, and execute an effective workplace violence prevention program. An extensive appendix and list of additional resources are also included."

Japan's employment practices were long considered a cornerstone to its economic success. However, the reversal in economic performance during the 1990s altered the positive perception and inspired major adaptations like the rise in performance-related pay ('seikashugi') and non-regular employment. This book presents case-studies of the adaptations in personnel management by major Japanese firms. It highlights the diversity, the stability and the considerations behind the adaptations that are implemented by these firms. Drawing on insights from institutional theory, it shows how factors such as legitimacy and institutional interlock have guaranteed an important continuity in employment practices. It discusses how the adaptations have not actually replaced the existing practices but have been shaped by them and, as a consequence, the result may not be as revolutionary as once expected but is likely to last. Furthermore, it argues that the employment practices remain specifically Japanese and that expectations of convergence have so far proved misplaced.

Overall, this book is a valuable contribution to the study of employment issues. It provides an effective framework to analyse the ongoing developments in Japanese employment practices and demonstrates that Japanese developments continue to offer important insights for human resource management and labour market institutionalisation in general.

Satire plays a prominent and often controversial role in postcolonial fiction. Satire and the Postcolonial Novel offers the first study of this topic, employing the insights of postcolonial comparative theories to revisit Western formulations of satire and the satiric.

'Kind, realistic and genuinely helpful' Observer 'Bravo on the publication of this witty, wise guide to solo working' Alice Lascelles 'Filled to the brim with advice . . . Such a brilliant book' Emma Gannon Whether by choice or circumstance, as a freelancer or a company employee working from home, more of us are becoming solo workers than ever before. But once you've made the leap, how to do you actually work well in isolation? And how can you thrive while working alone? Picking up where the freelancer bibles stop, Solo addresses what we gain but also miss when we shift from the structure of an office environment to the solitary confines of our homes or studios. Blending the latest research in psychology, economics and social science with guided self-examination and more than ten years of freelance experience, Rebecca Seal shows you how to stay resilient, productive and focused in a company of one. Practical and inspiring, she also explores the idea of meaningful work and helps you define your own success.

Finally in paperback: the New York Times bestseller by the acclaimed, bestselling author of Start With Why and Together is Better. Now with an expanded chapter and appendix on leading millennials, based on Simon Sinek's viral video "Millenials in the workplace" (150+ million views).

Imagine a world where almost everyone wakes up inspired to go to work, feels trusted and valued during the day, then returns home feeling fulfilled. This is not a crazy, idealized notion. Today, in many successful organizations, great leaders create environments in which people naturally work together to do remarkable things.

In his work with organizations around the world, Simon Sinek noticed that some teams trust each other so deeply that they would literally put their lives on the line for each other. Other teams, no matter what incentives are offered, are doomed to infighting, fragmentation and failure. Why?

The answer became clear during a conversation with a Marine Corps general. "Officers eat last," he said. Sinek watched as the most junior Marines ate first while the most senior Marines took their place at the back of the line. What's symbolic in the chow hall is deadly serious on the battlefield: Great leaders sacrifice their own comfort--even their own survival--for the good of those in their care.

Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a "Circle of Safety" that separates the security inside the team from the challenges outside.

Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking.

In Leaning Out, respected journalist Kristine Ziwica maps a decade of stasis on the gender equality front in Australia, and why the pandemic has led to a breakthrough. As the historic 2020 Women's March attests, a generation of younger women are speaking truth to power and changing the way we think of women in the workplace. This is the third book in The Crikey Read series from Crikey and Hardie Grant Books. For ten years Australian women have been sold a dazzling promise: through sheer 'will' and individual self-empowerment they could overcome decades of gender inequality in the workplace. The hard, structural work didn't need to be done; all the solutions could be individual. Yet leaning in, power-posing and speaking up (and being spoken over) at the boardroom table have made very little difference for the great majority of women, still underpaid and overworked compared to their male colleagues. The COVID-19 pandemic has shockingly revealed the fragile foundations of women's working lives. It's also given us a rare opportunity for a reimagining. But Australian women are still being told to 'Lean In' at precisely the moment when so many are 'leaning out'. With the majority of all jobs lost in the pandemic being held by women, and successive governments unable or unwilling to address the 'gender issue', we are at crisis point. Leaning Out is a manifesto for what we can - and should - do with this moment. From Crikey and Hardie Grant Books, The Crikey Read is a series that brings an unflinching and truly independent eye to the issues of the day in Australia and the world.

Much has been written on the grand prospects for "Information Society"; much less on what this might mean in everyday terms. So what do we find when we look at what is happening in a society, Finland, that is one of closest to an information society? Bringing together studies of everyday local practices in workplaces within information society, this book has a special focus on social space and the agency of actors. It includes both theoretical reviews and detailed qualitative research. It also highlights the political challenges of the information society, challenges which are likely to become subjects of international concern.

*Named a Top Business Book by Forbes* Jenn Lim has dedicated her career to helping organizations from name-brand industry leaders to innovative governments build workplace cultures that benefit both their employees and their bottom line, with less employee turnover, greater engagement, and higher profits. Her culture consultancy, Delivering Happiness, demonstrates the profound impact happiness can have on businesses' ability to thrive in our ever-changing times. In this book, she clearly and concretely shows the way the model works in a hyper-connected fast-paced world, beginning with each individual defining their sense of values and purpose (the ME), and rippling through the organization ecosystem (the WE and the COMMUNITY) in waves of impact. Drawing on a deep understanding of the science of happiness, Jenn shows how bringing your whole self to work allows you to do your best work every day -- no matter what role you play at your company or what crisis might come at you next. She explains how true happiness comes from living your true purpose, and offers case studies to show how companies can help individuals align their purpose with the company mission. This innovation in organizational design and company culture is no longer a nice-to-have. It's the future of work, and it's here now. In this life-changing guide, you'll be empowered to find greater purpose in your own life and career, and to spread that power to others in your business and beyond.

There are 60 million health care workers globally and most of this workforce consists of nurses, as they are key providers of primary health care. Historically, the global nurse occupation has been predominately female and segregated along gendered, racialised and classed hierarchies. In the last decade, new actors have emerged in the management of health care human resources, specifically from the corporate sector, which has created new interactions, networks, and organisational practices. This book urgently calls for the reconceptualisation in the theoretical framing of the globalised nurse occupation from International Human Resource Management (IHRM) to Transnational Human Resource Management (THRM). Specifically, the book draws on critical human resource management literature and transnational feminist theories to frame the strategies and practices used to manage nurses across geographical sites of knowledge production and power, which centralise on how and by whom nurses are managed. In its current managerial form, the author argues that the nurses are constructed and produced as resources to be packaged for clients in public and private organisations.

This book examines the paradoxical position of irregular migrants in European society, who are often labelled as 'illegal' residents but who in fact provide much needed, essential support to welfare systems. Focusing on care work at home for the elderly, the book argues that increasingly restrictive immigration policies directly contradicts the growing need for care-givers since the majority of those employed are a result of illegal immigration. The book also explores the personal issues faced by these irregular migrants such as their concerns for family members that are left behind and the pressures that migration imposes on these relationships as migrants struggle to improve the daily conditions of their lives.

Bringing together studies of everyday local practices in workplaces within information society, this book has a special focus on social space and the agency of actors. It includes both theoretical reviews and detailed qualitative research. It also highlights the political challenges of the information society, challenges which are likely to become subjects of international concern.

eBook available with sample pages: 0203402650

Need to know how to buy a phone switch for your call center? How to measure the productivity of agents? How to choose from two cities that both want your center? No problem. "The Call Center Handbook" is a complete guide to starting, running, and im Establish and operate an efficient call center with this authoritative guide that covers everything from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.

According to Chris York, creating a work culture that demands excellence is simple in concept, yet challenging in practice. Why do some organizations fail to realize their true potential? The only acceptable outcome of their actions and efforts should be excellence. Dive into Chris York's approach with Set the Standard, a resource for business leaders and professionals hoping to learn how to execute excellence on a daily basis and build something most doubt possible. The strategies within Set the Standard are those that transformed two local hospitals into nationally recognized organizations, and can transform any company of into an environment of intentional effort and action.

Have you ever noticed that great CEOs, managers and other people in charge always seem to know exactly what to say in every situation? Author Pamela Straker, with more than 25 years experience as a mental health and management professional, has. And in Let Me Stop You Right There, she outlines various common scenarios for effective communication with office archetypes: "by-any-means-necessary" overachievers, gossips, office invaders, negativity-mongering complainers, and many more.
Chapter-by-chapter, Straker addresses effective means of communication in the workplace with great humor and insight. Each chapter outlines a scenario, proposes the response, or "line," to bring the discussion to its logical conclusion, and provides an explanation of why these lines work. Whether a CEO, manager, or supervisor, Let Me Stop You Right There is sure to become an indispensable addition to your business library.

Want to create an inspiring workplace? In Inspiring Generational Leadership, DeLinda Forsythe shares her passion and success in developing tomorrow's leaders. This guide takes readers on a journey revealing the financial, societal, and emotional benefits in leading, building, or working for a conscious business enterprise. DeLinda field-tested her leadership concepts for fifteen years at Innovative Commercial Environments, San Diego's most creative and resilient office furniture dealership. As Founder and CEO of ICE, DeLinda discovered how to effortlessly partner with millennial coworkers to cocreate policies that led to industry-defying growth and financial stability-even through crisis. Her thorough research confirms the alignment of millennial values when organizations incorporate tenets of conscious capitalism in partnership with emerging neuroscience data and emotional and spiritual intelligence. DeLinda's absorbing storytelling style and her inclusion of intimate interviews with other conscious leaders and educators guides readers along the rewarding mentoring path. Inspiring Generational Leadership provides tools to create an ideal workplace for leaders and their organization that is passionately alive with ethical values and purpose.

Graham explores the attitudes of Japanese employees towards their work, their company and on related issues. Based on extensive original research inside a Japanese insurance company (C-Life), which subsequently went bankrupt, the book shows that attitudes towards lifetime employment, company loyalty and the other characteristics of Japanese working life, which are often portrayed in stereotype form in the West, are in fact more complicated than is at first apparent.

eBook available with sample pages: 0203433637

Satire plays a prominent and often controversial role in postcolonial fictions. Satire and the Postcolonial Novel offers the first study of this topic, employing the insights of postcolonial comparative theories to revisit Western formulations of 'satire' and the 'satiric'.
Through the varying lenses provided by satire's relation to irony, allegory, narrative and the grotesque, this book offers new readings of important novels by V.S. Naipaul (Trinidad), Chinua Achebe (Nigeria) and Salman Rushdie (India). It presents a detailed study of the complex and multidirectional ways satire has engaged with the history and messy aftermath of empire.

This book makes a major contribution to the debate within the UK and abroad on the reality of workplace unionism in an era of change. Drawing on examples of union renewal, the authors present an historical overview, and compare the UK experience with contrasting international examples. It presents both qualitative and quantitative research to provide new and comprehensive evidence on trade union strategies.

eBook available with sample pages: 0203167392

A Science-Based Organizational Change Roadmap for Managers"A science-based playbook that is a must-read for every manager of people..." -John A. List, Wall Street Journal bestselling author of The Voltage Effect and The Why Axis #1 New Release in Office Management and Business Operations Research Adapting to change is part of life. But, change is hard and managing change is even harder. First, understand how the brain works. Because we really don't know how the brain works, we don't know what makes us more receptive to change. Employees can't tell their managers what they need to "get on the train", and managers don't know either. How to get your team on board. In her first book, What Your Customer Wants and Can't Tell You, author and behavioral economics specialist Melina Palmer, applies the science of behavioral economics to unlocking what is behind customer decisions. Behavioral economics combines elements of economics and psychology to understand how and why people behave the way they do in the real world. Now, in her sequel, What Your Employees Need and Can't Tell You, she offers a highly actionable roadmap for business executives and managers faced with the task of instituting successful organizational change. Actionable behavioral economics for successful change management. What Your Employees Need and Can't Tell You delivers insights and research from behavioral economics and the greater behavioral sciences, presented in an enjoyable way that you can actually use to get results. Inside find: An introduction to how the brain really works when faced with change Insights into key biases and concepts the subconscious brain uses to make decisions "Apply it" sections with tips on how to start using what you have learned-immediately If you are responsible for managing change and have tried books such as The Heart of Business, Humanocracy, or Change, you should read Melina Palmer's What Your Employees Need and Can't Tell You.

Based on findings of the recently published Joseph Rowntree report, this book provides an up-to-the-minute review of current research on flexibility, job insecurity and work intensification. It examines the impact of these developments on individuals, their families, the workplace and the long-term health of the British economy. Key questions addressed include:
* How are jobs more insecure?
* Does just-in-time labour mean more flexible contracts or more flexible workers?
* Does job insecurity entail a 'new flexible morality'?
* How does workplace stress affect individual health and family relationships?

What makes an engaging presentation or a useful meeting? How can companies motivate and inspire people to do their best at work? Who are the most effective leaders? Bestselling author and scientist Dr John Medina uses peer-reviewed research to answer the most important questions about the workplace today, providing answers that will help you get ahead. The author of international bestseller Brain Rules, Medina here turns his expertise to the professional world, guiding the reader through what brain science and evolutionary biology have to say on topics ranging from office space and work-life balance to power dynamics and work interactions. He examines why taking breaks in nature during the workday improves productivity; how planning a meeting beforehand makes it more effective; why open plan isn't a good office plan; how a more diverse team is a better team; why allowing for failure is vital to a company's success; and much more. Breaking down the science to practical applications that every reader can understand and benefit from, Brain Rules for Work is the essential guide to modern office life.

This book explores the influence of collaborative relationships among dual career couples on innovation and productivity. It proposes a new definition of egalitarianism that considers joint investment in career satisfaction and success, rather than the division of domestic labour.

Working Equal exposes the myth of heroic individualism that is central to contemporary western thought. With more than 35% of full-time faculty with a spouse or partner in the same profession, dual career couples are a growing presence in higher education in the U.S.. This compelling and innovative volume examines and testifies to the contribution of intimate and familial relationships to artistic, literary, and scientific accomplishment. An original study of a growing phenomena in higher education, Working Equal presents a new and invaluable portrait of contemporary faculty life.