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Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices

Work-Life Matters - Crafting a New Balance at Work and at Home (Hardcover, 1st ed. 2021): David Pendleton, Peter Derbyshire,... Work-Life Matters - Crafting a New Balance at Work and at Home (Hardcover, 1st ed. 2021)
David Pendleton, Peter Derbyshire, Chloe Hodgkinson
R981 R791 Discovery Miles 7 910 Save R190 (19%) Ships in 10 - 15 working days

Work-life balance isn't about where or how you spend your time. At least not solely. It's about where and how you use and replenish your energy. Work matters. Life matters. Work-life matters. As we start to navigate life during and after the pandemic, employers and employees are increasingly re-evaluating how work can be made more sustainable and more fulfilling. Many employees - particularly Gen X and Gen Z - are seeking a new psychological contract with their employers. Putting these trends into context and offering practical solutions, this book takes a deep dive into why work matters as part of a healthy and fulfilling life. The authors present a new and different way of thinking about the matter of balance, arguing that there is no hard divide between 'work' and life' because 'work' takes place entirely within 'life' and you can't balance two things when one is a subset of the other. To achieve the balance required for a healthy existence, we need to recognise that there are activities in all parts of work-life that drain our energy and others that give us a buzz. Rather than trying to solve the drain of hard work by living it large at the weekend - or compensating for an unfulfilling home life by working like a demon, we need to create balance at work and balance at home. Now is a golden opportunity to re-examine the world of work and job-craft to make them more satisfying, less draining and more energising. The ideas in this book provide a practical guide to help that process.

Many Cultures, One Team - Build Your Cultural Repertoire (Paperback): Catherine Mercer Bing Many Cultures, One Team - Build Your Cultural Repertoire (Paperback)
Catherine Mercer Bing
R1,046 R842 Discovery Miles 8 420 Save R204 (20%) Ships in 10 - 15 working days
Smart Skills: Persuasion (Paperback): Patrick Forsyth Smart Skills: Persuasion (Paperback)
Patrick Forsyth
R333 R279 Discovery Miles 2 790 Save R54 (16%) Ships in 12 - 17 working days

Book 6 of the Smart Skills series: practical guides to mastering vital business skills and techniques. Using proven strategies from business experts, these essential smart skills can empower anyone with the tools to get ahead. Maximise your opportunities by mastering the art of persuasion The underappreciated skill of persuasion is vital not just for negotiations, but in every aspect of business life. Taking on more responsibility, motivating your team, getting that big promotion: everything is possible once you've mastered the art of convincing people. By following these simple steps you can learn first how to recognise your power in any professional situation, and then how to harness that power to your advantage. The key persuasive tactics covered in this concise Smart Skills guide include: Mastering persuasive language Personalising your pitch: "the tailored approach" Conveying credibility Handling and overcoming objections Dealing with "maybe" Take advantage of every opportunity, starting today.

Get a Life! - Creating a Successful Work-Life Balance (Hardcover): Rick Hughes Get a Life! - Creating a Successful Work-Life Balance (Hardcover)
Rick Hughes
R1,531 Discovery Miles 15 310 Ships in 12 - 17 working days

Is work taking over your life? Is your life interfering with your success at work? Work-life balance is ever-evolving and can be hard to find and maintain, especially as your career develops and circumstances change. Get A Life! is a highly practical handbook to help you do just that. Written by experienced coach, counsellor and wellbeing consultant Rick Hughes, this book covers everything from assessing your own needs, delegation and workload management and the myths of perfectionism, to managing and investing in relationships at work and at home, considering professional and personal development, and creativity and self-worth. With a wealth of advice, case studies and useful action plans founded in over 25 years of real-world experience, Get A Life! will help you find the balance that works for you, now.

Ten at Work - Freedom, Commandments And Promises (Paperback): John Parmiter Ten at Work - Freedom, Commandments And Promises (Paperback)
John Parmiter
R344 R280 Discovery Miles 2 800 Save R64 (19%) Ships in 9 - 15 working days

Taking each of the Ten Commandments in turn, John Parmiter shows how we can trust in God in our workplaces. Far from presenting a set of rules, his central themes are love and the generous promises of God. With clarity, warmth and practical applications, he demonstrates how we can be more confident as Christians where we work. What do the ancient stone tablets Moses carried down the mountain have to do with our twenty-first-century high-pressure workplaces? Everything, says John Parmiter. In this honest and inspiring book, he explores how applying the Ten Commandments to our jobs brings us freedom and godly purpose. Focusing as they do on personal integrity and our key relationships (with God and with others), they are disarmingly relevant to the daily pressures we face at work. John's insights have been tested in the fire of a contemporary business environment, and pass muster in any boardroom, brickyard or baby-care situation. They provide, whatever your work, a compelling and fresh take on living wholeheartedly for Jesus.

Free Time - Lose the Busywork, Love Your Business (Hardcover): Jenny Blake Free Time - Lose the Busywork, Love Your Business (Hardcover)
Jenny Blake
R898 R747 Discovery Miles 7 470 Save R151 (17%) Ships in 10 - 15 working days

"A brilliant, insightful read." -MORI TAHERIPOUR, author of Bring Yourself "Hustle is dead. It never worked very well, and now it's burning us out. Jenny Blake is back with a generous, helpful and more caring alternative." -SETH GODIN, author of This is Marketing "Wildly, wildly helpful. A chill, introvert-friendly birthday party for business owners." -SARAH YOUNG, author of Expansive Impact Time is not money. Time is life force. Are you consistently doing the work that you and only you can do? Or are you burdened by busywork, the bottleneck blocking your company's profit and potential? Your time is far more precious than money. It is your presence, your memories, your quality of life. As a business owner, you are already paying a risk and pressure tax. For many, growth fueled by added stress is not worth the trade-off. You have an urge to simplify and streamline. Free Time is not about working as little as possible. Nor is it about creating a lifestyle business purely for one's own gain. It is about creating a life-giving business energizing every single person who is a part of it, from the owner to team members, to clients and community. Free Time is about making small investments now to create greater optionality in the future. A more joyful business is within reach. Imagine: Traveling, going off the grid, or handling family emergencies without panicking that everything will fall apart while you are gone. Working 10- to 20-hour weeks, delegating the rest to a motivated, part-time remote team. Answering questions with relief, knowing you don't have to "own" the next steps. Empowering your Delightfully Tiny Team (TM) to answer their own questions before they even have to ask you. Harnessing your creative energy for the strategic projects that excite you most. Jenny Blake, author of the award-winning book Pivot and co-creator of Google's acclaimed Career Guru coaching program, is back with her signature blend of heart-based operating principles and practical tools. This book will teach you how to move from friction to flow through smarter systems and the three-stage Free Time Framework. (TM) Free Time is a playbook to free your mind, time, and team for your best work. This book will teach you and your team to operate efficiently and intuitively, while earning abundantly, so you can make your greatest contribution as a business owner.

Remote Working (Paperback): Dk Remote Working (Paperback)
Dk
R190 R152 Discovery Miles 1 520 Save R38 (20%) Ships in 5 - 10 working days

DK brings you a practical guide summarising the skills and secrets you need to to manage a team remotely and get the best out of them. Introducing DK'S Essential Managers - a one-stop guide full of top tips to boost productivity, performance and passion within a business environment. More people are working from home - or remotely in other locations or time zones - than ever before. But with the many advantages the remote- and hybrid-working model brings, there are also brand-new sets of challenges - especially around effective management and getting the best out of teams that aren't in the same room. Jam-packed with all of the skills to get the best out of remote- or hybrid-working, and as a manager running projects and teams remotely - however far the distance may be. Discover how to adapt your management style and get the best out of your team by defining expectations, understanding the unique challenges of working outside the traditional office environment, and setting up new routines, structures, and processes. Pick up useful tips on how to stay focused, motivated, communicate effectively; keep projects on track; and achieve the best results. Enveloped in a slim and sleek design, Essential Managers encompasses: - A practical, "how-to" approach offering readers everything they need to run a project and manage a team remotely. - Step-by-step instructions, tips, checklists, and "Ask yourself" features. - Tables, illustrations, "in-focus" panels, and real-life case studies demonstrate and explain problem-solving, how to build confidence, and how to achieve the very best results. At DK, we believe in the power of discovery. So why not dive deeper into our Essential Managers series? A total of 10 titles, this curated collection of business books will help you hone your power and maximise your potential as an effective manager. Learn how to develop your leadership skills with Essential Managers - Leadership or improve upon your people skills with Essential Managers - Managing People. Tailored to your business goals, discover the DK book that's right for you! Why settle for mediocre management when you can be unbeatable in your business!

A Company of One - Insecurity, Independence, and the New World of White-Collar Unemployment (Paperback): Carrie M. Lane A Company of One - Insecurity, Independence, and the New World of White-Collar Unemployment (Paperback)
Carrie M. Lane
R1,031 Discovery Miles 10 310 Ships in 10 - 15 working days

Being laid off can be a traumatic event. The unemployed worry about how they will pay their bills and find a new job. In the American economy's boom-and-bust business cycle since the 1980s, repeated layoffs have become part of working life. In A Company of One, Carrie M. Lane finds that the new culture of corporate employment, changes to the job search process, and dual-income marriage have reshaped how today's skilled workers view unemployment. Through interviews with seventy-five unemployed and underemployed high-tech white-collar workers in the Dallas area over the course of the 2000s, Lane shows that they have embraced a new definition of employment in which all jobs are temporary and all workers are, or should be, independent "companies of one."

Following the experiences of individual jobseekers over time, Lane explores the central role that organized networking events, working spouses, and neoliberal ideology play in forging and reinforcing a new individualist, pro-market response to the increasingly insecure nature of contemporary employment. She also explores how this new perspective is transforming traditional ideas about masculinity and the role of men as breadwinners. Sympathetic to the benefits that this "company of one" ideology can hold for its adherents, Lane also details how it hides the true costs of an insecure workforce and makes collective and political responses to job loss and downward mobility unlikely.

The Organized Mind - The Science of Preventing Overload, Increasing Productivity and Restoring Your Focus (Paperback): Daniel... The Organized Mind - The Science of Preventing Overload, Increasing Productivity and Restoring Your Focus (Paperback)
Daniel Levitin 1
R412 R337 Discovery Miles 3 370 Save R75 (18%) Ships in 9 - 15 working days

In The Organized Mind, New York Times and Sunday Times bestselling author and neuroscientist Daniel Levitin offers practical solutions to the problems of information overload. ___________________________________________________ Overwhelmed by demands on your time? Caught in an unproductive spiral of emails and multitasking? You're not alone. When we're deluged with information our creativity plummets, our decision making suffers and we grow absent-minded. Nowadays, we drown in our inboxes, forever juggle several tasks at once and try to make complex decisions ever more quickly. This is information overload. Combining the latest neuroscience with everyday examples, Daniel Levitin explains how to take back control of your life - from your home to your business to your children - all through organization. You'll discover life-changing facts about: - How to make the most of your brain's daily processing limit - Why pressing Send or clicking Like are addictive - Why daydreaming is your brain at its most productive - What the most successful people keep in their drawer - Why multitasking is a bad way to do nearly everything In a world where information is power, The Organized Mind holds the key to harnessing that information and making it work for you. 'A comprehensive account of the way we think about organizing everything from our possessions to our friends' - Financial Times 'The perfect antidote to the effects of information overload' - Scott Turow, New York Times bestselling author of Identical and Innocent

Hold Successful Meetings (Paperback): Caterina Kostoula Hold Successful Meetings (Paperback)
Caterina Kostoula
R240 R192 Discovery Miles 1 920 Save R48 (20%) Ships in 5 - 10 working days

Meetings allow us to bring people together to inspire each other, solve problems and make a difference. Yet, we all spend too much time in dull, frustrating meetings where little is achieved and even less is followed up on afterwards. In Hold Successful Meetings, executive coach and former Google leader Caterina Kostoula will change all this. Her unique framework will: - Equip you to hold fewer, more purposeful meetings - Create a creative and inclusive environment - Leave participants inspired and ready to take action Whether virtual or in-person, people will leave your meetings inspired by the value you created together and ready to make an impact. 'I bought this for my whole team at Google!' Reader review

The Future of Organizations - Workplace Issues and Practices (Hardcover): Arvindk. Birdie The Future of Organizations - Workplace Issues and Practices (Hardcover)
Arvindk. Birdie
R3,333 Discovery Miles 33 330 Ships in 12 - 17 working days

This volume provides valuable insights into how organizations are changing and evolving and how human resource personnel, employers, and employees are reacting to these emerging workplace transitions. Today's successful organizations must be learning organizations in that they must keep abreast and change with the new workplace dynamics. The volume explores the new and future challenges and opportunities for employees and employers, particularly in reference to service organizations in the 21st century. It explores many of the new trends in conjunction with a focus on work-life balance, globalization, redefining leadership, contingent work force, stress management, telecommuting, work force diversity, ergonomics, life satisfaction/subjective well-being, and more.

Management and Organization of Temporary Agency Work (Paperback): Bas A. S. Koene, Nathalie Galais, Christina Garsten Management and Organization of Temporary Agency Work (Paperback)
Bas A. S. Koene, Nathalie Galais, Christina Garsten
R1,110 R953 Discovery Miles 9 530 Save R157 (14%) Ships in 12 - 17 working days

Over the past two decades the use of flexible employment relations has increased in most developed countries. The growth of temporary agency work constitutes a significant component of this development. Organizations are now facing the challenges of managing a 'blended workforce', i.e. a workforce consisting of both direct hires and contractors. At a time when Europe, as well as the rest of the world, is facing enhanced global competition and a severe labor market crisis, an understanding of temporary employment practices becomes all the more acute. With the evolution of the use of agency work in the Western world over the past decade, the chapters in this volume show how a focus on the management and organization of temporary agency work can be helpful to see possibilities and pitfalls for the use of temporary employment in the wake of changed employment practices and challenges to labor market stability and welfare structures. Together, the new case studies presented in this volume provide a wide scope of analysis of the organization and management of temporary agency work, offering a much-needed contribution to the discussion of issues and priorities that guide and shape organizational practices today. Its particular uniqueness lies in the empirical richness and variety of local case studies and the way in which these are related to wider policy aims, ideological shifts, and the dynamics of organizational practice, with a particular focus on the organization and management of 'blended workforces'.

Millennial Feminism at Work - Bridging Theory and Practice (Hardcover): Jane Juffer Millennial Feminism at Work - Bridging Theory and Practice (Hardcover)
Jane Juffer
R2,987 Discovery Miles 29 870 Ships in 12 - 17 working days

In Millennial Feminism at Work, volume editor Jane Juffer brings together recently graduated students from across the US to reflect on the relevance of their feminist studies programs in their chosen career paths. The result is a dynamic collection of voices, shaking up preconceived ideas and showing the positive influence of gender and sexuality studies on individuals at work. Encompassing five areas-corporate, education, nonprofit, medical, and media careers-these engaging essays use personal experiences to analyze the pressure on young adults to define themselves through creative work, even when that job may not sustain them financially. Obstacles to feminist work conditions notwithstanding, they urge readers to never downplay their feminist credentials and prove that gender and sexuality studies degrees can serve graduates well in the current marketplace and prepare them for life outside of their alma mater. Emphasizing the importance of individual stories situated within political and economic structures, Millennial Feminism at Work provides spirited collective advice and a unique window into the lives and careers of young feminists sharing the lessons they have learned. Contributors: Rose Al Abosy, Rachel Cromidas, Lauren Danzig, Sadaf Ferdowsi, Reina Gattuso, Jael Goldfine, Sassafras Lowrey, Alissa Medina, Samuel Naimi, Stephanie Newman, Justine Parkin, Lily Pierce, Kate Poor, Laura Ramos-Jaimes, Savannah Taylor, Addie Tsai, Hayley Zablotsky

Conversations at Work - Promoting a Culture of Conversation in the Changing Workplace (Paperback, 1st ed. 2015): Tim Baker,... Conversations at Work - Promoting a Culture of Conversation in the Changing Workplace (Paperback, 1st ed. 2015)
Tim Baker, Aubrey Warren
R1,347 R484 Discovery Miles 4 840 Save R863 (64%) Ships in 9 - 15 working days

Organizations are about conversations. For any organization to achieve its goals, people need to interact and those interactions require dialogue and conversation. Yet, thanks to technology, we seem to be having fewer genuine conversations. This book seeks to change this, through "how to skills" and wider cultural change advice.

The Emerald Handbook of Work, Workplaces and Disruptive Issues in HRM (Hardcover): Peter Holland, Timothy Bartram, Thomas... The Emerald Handbook of Work, Workplaces and Disruptive Issues in HRM (Hardcover)
Peter Holland, Timothy Bartram, Thomas Garavan, Kirsteen Grant
R4,454 Discovery Miles 44 540 Ships in 9 - 15 working days

Technology advancement and the widespread impacts of the COVID-19 pandemic have had a major impact on both the contours and terrain of work, employment, and the management of people. Understanding these complex developments requires fresh perspectives on the nature and context of the management of people and human resources. The expanding fourth industrial revolution has been underpinned by new technological platforms and AI, as well as new worker motivations, making essential that researchers seek to explore the field of HRM in a new way. The Emerald Handbook of Work, Workplaces, and Disruptive Issues in HRM reflects these complex changes in the way work, employment and people currently are and will continue to be managed across the globe. Considering these changes, a multidisciplinary range of voices illustrate just how fundamental recent developments will be in reshaping work and employment as in any previous revolution. The Handbook is structured into three sections: Human Resource Management, Human Resource Development, and Emerging Issues, each exploring key themes and the emergence of ground-breaking new perspectives. These themes are central issues for debate and discussion in the workplaces across the globe and the work presents innovative and provocative assessments of changes and challenges in rapidly evolving local and global environments.

The Promise That Changes Everything - I Won't Interrupt You (Paperback): Nancy Kline The Promise That Changes Everything - I Won't Interrupt You (Paperback)
Nancy Kline 1
R465 R379 Discovery Miles 3 790 Save R86 (18%) Ships in 9 - 15 working days

'The lessons and practices here will shift a sense of chaos to one of clarity and a mindset of fear to one of hope' Margaret Heffernan, bestselling author of Wilful Blindness ___________________________________________________________________________________ How often do you interrupt? How often do people interrupt you? Can you remember the last time someone listened to you all the way through your thinking? In a time when communication is more challenging than ever and relationships need to be nurtured, listening to one another could not be more important. In her new book, Nancy Kline, bestselling author of Time To Think, suggests that for us to radically improve our communication we should make the propmise 'I won't interrupt you'. This promise matters because when we interrupt each other, we interrupt our thinking, and that interrupts the quality of everything we do. By making this promise to our colleagues and loved ones we can deepen our relationships, increase our productivity, and enjoy deeper, richer conversations. It may, in fact, be the most important promise we ever make. Nancy has spent the last three decades researching independent thought and the barriers that prevent us from thinking for ourselves. In this book she tells us the truth about the damage that interruption can cause, she shares case studies and stories from her work with clients, as well as simple ways we can improve our communication, and change our lives. ___________________________________________________________________________________ 'This generous, useful and important book is a delight to read and will fundamentally change the way you interact with people' - Mikael Krogerus and Roman Tschappeler, authors of The Communication Book 'This timely and persuasive book shows us that the foundation for independent thinking is the promise to actually listen, without interruption, to what others have to say' Cal Newport, bestselling author of Digital Minimalism

Smart Skills: Meetings (Paperback): Patrick Forsyth Smart Skills: Meetings (Paperback)
Patrick Forsyth
R333 R279 Discovery Miles 2 790 Save R54 (16%) Ships in 12 - 17 working days

Part of the Smart Skills Series Meetings offers all you need to know to get the most out of meetings - from setting meetings up, leading them, to how to make the most out of them once the meeting is over. A must for any employee, manager, freelancer of business owner. The book offers proven, practical advice on: setting objectives and creating practical agendas; deciding who should attend and when and where; effective chairing and effective participation - the communications skills necessary - listening, observing, questioning and getting your points across; dealing with problems; follow up after the meeting to prompt suitable action.

On the Clock - What Low-Wage Work Did to Me and How It Drives America Insane (Hardcover): Emily Guendelsberger On the Clock - What Low-Wage Work Did to Me and How It Drives America Insane (Hardcover)
Emily Guendelsberger 1
R719 R644 Discovery Miles 6 440 Save R75 (10%) Ships in 12 - 17 working days

After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfilment centre outside Louisville, Kentucky. There, the vending machines were stocked with painkillers and the staff turnover was dizzying. In the new year, she travelled to North Carolina to work at a call centre, a place where even bathroom breaks were timed to the second and finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments. Across three jobs and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. ON THE CLOCK takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America - and its present. Until robots pack boxes, resolve billing issues and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity. ON THE CLOCK explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace but also surprising solutions to make work more humane for millions of Americans.

Flexible Working Practices and Approaches - Psychological and Social Implications (Paperback, 1st ed. 2021): Christian Korunka Flexible Working Practices and Approaches - Psychological and Social Implications (Paperback, 1st ed. 2021)
Christian Korunka
R4,489 Discovery Miles 44 890 Ships in 10 - 15 working days

Modern workplaces are following a strong trend of increasing flexible working practices and approaches, offering more flexibility in working times, working places, work organization, and work relations as the result of new information and communication technologies. This book brings together a group of internationally recognized experts in the field of flexible work to examine the psychological and social implications of these practices, describing the current state of research and empirically-based practices in this field. It focuses on organizational, job, and individual factors related to the quality of working life, and identifies potential risk groups where the benefits of flexible work are suppressed or not realized. Ideal for organizations implementing or considering implementing flexible work, for professionals and researchers in work and organizational psychology, and for HR professionals, this volume is an invaluable overview of rapidly changing work norms and their impact on working life.

Better Allies - Everyday Actions to Create Inclusive, Engaging Workplaces (Paperback, 2nd ed.): Karen Catlin Better Allies - Everyday Actions to Create Inclusive, Engaging Workplaces (Paperback, 2nd ed.)
Karen Catlin; Edited by Sally McGraw
R542 R451 Discovery Miles 4 510 Save R91 (17%) Ships in 10 - 15 working days
Work-Life Matters - Crafting a New Balance at Work and at Home (Paperback, 1st ed. 2021): David Pendleton, Peter Derbyshire,... Work-Life Matters - Crafting a New Balance at Work and at Home (Paperback, 1st ed. 2021)
David Pendleton, Peter Derbyshire, Chloe Hodgkinson
R955 R764 Discovery Miles 7 640 Save R191 (20%) Ships in 10 - 15 working days

Work-life balance isn't about where or how you spend your time. At least not solely. It's about where and how you use and replenish your energy. Work matters. Life matters. Work-life matters. As we start to navigate life during and after the pandemic, employers and employees are increasingly re-evaluating how work can be made more sustainable and more fulfilling. Many employees - particularly Gen X and Gen Z - are seeking a new psychological contract with their employers. Putting these trends into context and offering practical solutions, this book takes a deep dive into why work matters as part of a healthy and fulfilling life. The authors present a new and different way of thinking about the matter of balance, arguing that there is no hard divide between 'work' and life' because 'work' takes place entirely within 'life' and you can't balance two things when one is a subset of the other. To achieve the balance required for a healthy existence, we need to recognise that there are activities in all parts of work-life that drain our energy and others that give us a buzz. Rather than trying to solve the drain of hard work by living it large at the weekend - or compensating for an unfulfilling home life by working like a demon, we need to create balance at work and balance at home. Now is a golden opportunity to re-examine the world of work and job-craft to make them more satisfying, less draining and more energising. The ideas in this book provide a practical guide to help that process.

HBR's 10 Must Reads on Trust (Paperback): Harvard Business Review, Frances X. Frei, Anne Morriss, Jamil Zaki, Robert M.... HBR's 10 Must Reads on Trust (Paperback)
Harvard Business Review, Frances X. Frei, Anne Morriss, Jamil Zaki, Robert M. Galford
R447 Discovery Miles 4 470 Ships in 12 - 17 working days

Business success begins with trust. Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent-and more costly. If you read nothing else on trust, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company. This book will inspire you to: Develop trust through competence, legitimacy, and impact Understand the neuroscience of trust Follow through on your commitments to stakeholders Negotiate better with an untrustworthy counterpart See your company through the eyes of your customers Rebuild relationships after a breakdown of trust This collection of articles includes "Begin with Trust," by Frances X. Frei and Anne Morriss; "The Neuroscience of Trust," by Paul J. Zak; "Dig, Bridge, Collectively Act," by Tina Opie and Beth A. Livingston; "Rethinking Trust," by Roderick M. Kramer; "How to Negotiate with a Liar," by Leslie K. John; "The Enemies of Trust," by Robert M. Galford and Anne Seibold Drapeau; "Don't Let Cynicism Undermine Your Workplace," by Jamil Zaki; "The Trust Crisis," by Sandra J. Sucher and Shalene Gupta; "Customer Data: Designing for Transparency and Trust," by Timothy Morey, Theodore "Theo" Forbath, and Allison Schoop; "Operational Transparency," by Ryan W. Buell; and "The Organizational Apology," by Maurice E. Schweitzer, Alison Wood Brooks, and Adam D. Galinsky. HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever-changing business environment.

No Rules Rules - Netflix and the Culture of Reinvention (Hardcover): Reed Hastings, Erin Meyer No Rules Rules - Netflix and the Culture of Reinvention (Hardcover)
Reed Hastings, Erin Meyer 1
R687 R561 Discovery Miles 5 610 Save R126 (18%) Ships in 9 - 15 working days

*** Shortlisted for the 2020 Financial Times & McKinsey Business Book of the Year *** It's time to do things differently. Trust your team. Be radically honest. And never, ever try to please your boss. These are some of the ground rules if you work at Netflix. They are part of a unique cultural experiment that explains how the company has transformed itself at lightning speed from a DVD mail order service into a streaming superpower - with 190 million fervent subscribers and a market capitalisation that rivals the likes of Disney. Finally Reed Hastings, Netflix Chairman and CEO, is sharing the secrets that have revolutionised the entertainment and tech industries. With INSEAD business school professor Erin Meyer, he will explore his leadership philosophy - which begins by rejecting the accepted beliefs under which most companies operate - and how it plays out in practice at Netflix. From unlimited holidays to abolishing approvals, Netflix offers a fundamentally different way to run any organisation, one far more in tune with an ever-changing fast-paced world. For anyone interested in creativity, productivity and innovation, the Netflix culture is something close to a holy grail. This book will make it, and its creator, fully accessible for the first time.

Detonate - Why And How Corporations Must Blow Up Best Practices (and bring a beginner's mind) To Survive (Hardcover): G... Detonate - Why And How Corporations Must Blow Up Best Practices (and bring a beginner's mind) To Survive (Hardcover)
G Tuff
R673 R539 Discovery Miles 5 390 Save R134 (20%) Ships in 12 - 17 working days

Reinvent best practices that have become bad habits Without meaning to, and often with the best of intentions, most organizations continually waste precious time and money on processes and activities that don't create value and no longer make sense in today's business environment. Until now, the relatively slow speed of marketplace evolution has allowed wasteful habits to continue without consequence. This reality is ending. Detonate explains how organizations built up bad habits, identifies which ones masquerade as "best practices," and suggests alternatives that can contribute to winning in the marketplace. With a focus on optimism and empowerment, it focuses on an approach and mindset which are critical to successfully compete in an era characterized by profound technological advances and uncertainty. - Core themes challenge how you think about and approach problems - Case studies illustrate the challenges you face and how to overcome them - Recommendations are pragmatic and steer clear of suggesting a brand-new, complicated wiring diagram - Actionable advice provides the first steps down an evolutionary path If you want to compete differently in today's marketplace and to challenge the things your company does which you have a nagging feeling are actually just a waste of time - and maybe value-destroying - Detonate gives you what you need to ignite change.

New Work, Transformational and Virtual Leadership - Lessons from COVID-19 and Other Crises (Paperback, 1st ed. 2021): Marc... New Work, Transformational and Virtual Leadership - Lessons from COVID-19 and Other Crises (Paperback, 1st ed. 2021)
Marc Helmold
R1,789 Discovery Miles 17 890 Ships in 10 - 15 working days

The increasing globalization, the battle for talents, and global trends are changing the work patterns in organisations around the globe. Enterprises are working across country and cultural borders alongside complex supply and demand networks. Global incidents such as the financial crisis in 2008 and the recent COVID-19 pandemic have forced global organizations to find innovative ways to continue to connect globally and maintain a competitive advantage. Therefore, innovative enterprises have established global and virtual organisations including members of the value chain on supply and demand side. This book outlines these new work and leadership styles, and agile organisations, which are necessary to work virtually and globally. It provides case studies and experiences from different global organizations in different industries and sectors with a focus on value-adding processes and services.

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