Are you happy with the way you work? Are you engaged, energised in the office? Or do you sometimes feel that your days are dominated by process and technology? Reimagining business is about waking up to a new environment, based on collaborative and flexible working, on technology that, used correctly, liberates rather than constrains. The future of work must be based on being open, on focusing on results, not process and on empowerment, not hierarchy. Dave Coplin, Chief Envisioning Officer at Microsoft UK, has been immersed in the technologies that are making waves in the workplace. This is his call to reimagine business.

Digital work has become increasingly common, taking a wide variety of forms including working from home, mobile work, gig work, crowdsourcing, and online volunteering. It is organizationally, interpretively, spatially, and temporally complex. An array of innovative methodologies have begun to emerge to capture this complexity, whether through re-purposing existing tools, devising entirely novel methods, or mixing old and new. This volume brings together some of these techniques in an accessible sourcebook for management, business, organizational, and work researchers. It presents a range of innovative methods which capture and analyse digitally-related work practices through reflexive accounts of real-world research projects, and elucidates the range of challenges such methods may raise for research practice. It outlines debates and recommendations, and provides further reading and information to support research practice. The book is organised in four sections that reflect different areas of focus and methodological approaches: working with screens; digital working practices; distributed work and organizing; and digital traces of work. It then concludes by reflecting on the methodological issues, research ethics, requisite skills, and future of research given the intensification of digital work during a global pandemic that has impacted all aspects of our lives.

Digital work has become increasingly common, taking a wide variety of forms including working from home, mobile work, gig work, crowdsourcing, and online volunteering. It is organizationally, interpretively, spatially, and temporally complex. An array of innovative methodologies have begun to emerge to capture this complexity, whether through re-purposing existing tools, devising entirely novel methods, or mixing old and new. This volume brings together some of these techniques in an accessible sourcebook for management, business, organizational, and work researchers. It presents a range of innovative methods which capture and analyse digitally-related work practices through reflexive accounts of real-world research projects, and elucidates the range of challenges such methods may raise for research practice. It outlines debates and recommendations, and provides further reading and information to support research practice. The book is organised in four sections that reflect different areas of focus and methodological approaches: working with screens; digital working practices; distributed work and organizing; and digital traces of work. It then concludes by reflecting on the methodological issues, research ethics, requisite skills, and future of research given the intensification of digital work during a global pandemic that has impacted all aspects of our lives.

Time, timing, and temporality are inherently important to organizational process studies, yet time remains an under-theorized construct that has struggled to move much beyond chronological conceptions of "clock" time. Missing from this linear view are ongoing debates about objectivity versus subjectivity in the experience of time, linear versus alternative structures of time, or an appreciation of collective or culturally determined inferences of temporality. This is critical as our understanding of time and temporality can shape how we view and relate to organizational phenomena, either as unfolding processes or stable objects. History is equally important. While we have an intuitive sense of history as a process, organizational theorists have struggled to move beyond two limited conceptualizations: history as a constraint on organization's capacity for change, or history as a unique source of competitive advantage. Both approaches suffer from the restrictive view of history as an objective set of "brute facts" that are exterior to the individuals, organizations, and collectives that experience them. Yet management theory is acquiring an awareness of time, history, and memory as critical elements in processes of organizing. This volume draws together emerging strands of interest in adopting a more nuanced orientation toward time, temporality, and history to better understand the temporal aspects of organizational processes.

Black and brown women have been making profound strides in leadership and professional achievement, despite facing the added hurdles of both sexism and racism in the workplace. But so often, excelling at work comes at the expense of their wellness: the chronic stressors and demands on Black women can result in negative physical health outcomes such as sleep disturbance, hypertension, and diabetes, and negative mental health outcomes including anxiety and depression. We cannot talk about career advancement for Black and brown women without talking about strategies that promote their total wellbeing. Playing a New Game offers women a new way forward, in which ambition and wellness can not only coexist, but bolster each other. With insights from her 20 years of professional counseling experience and extensive research, mental health expert Dr. Tammy Wilborn expands the dialogue on BIPOC women's experiences of race and gender stereotypes at work, exploring them as a wellness issue. Through her evidence-based best practices that promote self-care and self-empowerment as necessary tools for professional success, Black and brown women can flip the script by prioritizing their wellness even as they advance professionally.

Is work taking over your life? Is your life interfering with your success at work? Work-life balance is ever-evolving and can be hard to find and maintain, especially as your career develops and circumstances change. Get A Life! is a highly practical handbook to help you do just that. Written by experienced coach, counsellor and wellbeing consultant Rick Hughes, this book covers everything from assessing your own needs, delegation and workload management and the myths of perfectionism, to managing and investing in relationships at work and at home, considering professional and personal development, and creativity and self-worth. With a wealth of advice, case studies and useful action plans founded in over 25 years of real-world experience, Get A Life! will help you find the balance that works for you, now.

Is your organization strategically prepared for the digital and distributed workplace? Technology, data analytics and artificial intelligence already impact how people work and engage with organizations. A dispersed workforce, greater transparency, social change, generational shift and value chain disruptions are driving new behaviors and expectations from the workplace. Together, these trends are shaping a new era of distributed and digitally enabled network of workers where the work comes to workers instead of the workers going to work. In Humans at Work, employee and workplace experience experts Anna Tavis and Stela Lupushor advocate for the adoption of human-centric practices as a critical and necessary part of adapting work and workplaces to the future of work. Outlining the four factors (digitization of work, distributed workplaces, organizational redesign and changing workforce) driving the dramatic changes in the workplace, each chapter provides examples of how innovative companies are building workplace infrastructure and reshaping norms, serving new markets and adopting new technologies. Filled with examples from both start-ups and established companies, Humans at Work is the workplace leader's guide to building a workplace that creates market value by making work more human.

'Ferrazzi is breaking new ground in defining what leadership can mean in the emerging world of work' -Arianna Huffington, founder and CEO of Thrive Global 'Ferrazzi has gone into the trenches to figure out what it really takes to empower people and make teams more than the sum of their parts. This book will be a staple in every leader's library' -Adam Grant, host of the TED podcast WorkLife, bestselling author of Give and Take and Originals Long-listed for the CMI Management Book of the Year 2021 The world of work is changing at an unprecedented rate leaving many organisations struggling to cope. At a time when constant innovation, agility, and speed often mean the difference between success and failure, we can no longer afford to waste time navigating the complex bureaucracy present in most companies. The #1 New York Times bestselling author Keith Ferrazzi argues that in times like these the ability to lead without authority is the essential workplace competency. Leading Without Authority reveals the secret to getting those around you to collaborate and cooperate to reach their full potential, whatever your title. The answer involves a shift in mindset that Ferrazzi calls co-elevation - working to elevate those around us. And you don't have to have formal authority, or direct reports, to utilize the co-elevation process. In fact, you can take initial steps forward without the other person even being aware of your efforts. Drawing on a decade of research and over thirty years helping CEOs and senior leaders drive innovation and build high-performing teams Ferrazzi reveals how we can all transform our business and our relationships with the people around us. The result is a new roadmap for thriving amid the disruptive pressures afflicting every industry.

In a time of unusual stress, with a pandemic raging and economic insecurity and dislocation increasing, we need to rediscover the values that make us human, that give us a sense of meaning in order to increase our potential for productivity and success. What stands in the way, however, is a professional culture where human connectedness is a lost art: the frenzied numbers-obsessed, bottom-line thinking, the "scratch and claw" workplace, and organizations where the boss can literally be an algorithm. Through moving stories and a modern spin on the ancient framework of Socratic dialogue, David Brendel and Ryan Stelzer show how to move forward and build workplaces fit for humans through what uniquely defines us as human beings: our ability to think, talk, and create. By thinking carefully about a challenge, engaging peers in dialogue via open-ended questioning, and building a strategy collaboratively. Think Talk Create enables us to cultivate trust and define collective values, seemingly "soft" attributes that nonetheless markedly increase innovation and, ultimately, financial performance. Think: Step back, slow down, avoid impulsive, short-sighted decision making. Talk: Ask non-judgmental, open ended questions, with your mind as a blank slate, pursuing the problem like an empirical scientist or a judge presiding in court. Create: Bring something new and meaningful into play, a novel solution to a pesky problem that can move the world in surprising, positive directions.

After the local newspaper where she worked as a reporter closed, Emily Guendelsberger took a pre-Christmas job at an Amazon fulfilment centre outside Louisville, Kentucky. There, the vending machines were stocked with painkillers and the staff turnover was dizzying. In the new year, she travelled to North Carolina to work at a call centre, a place where even bathroom breaks were timed to the second and finally, Guendelsberger was hired at a San Francisco McDonald's, narrowly escaping revenge-seeking customers who pelted her with condiments. Across three jobs and in three different parts of the country, Guendelsberger directly took part in the revolution changing the U.S. workplace. ON THE CLOCK takes us behind the scenes of the fastest-growing segment of the American workforce to understand the future of work in America - and its present. Until robots pack boxes, resolve billing issues and make fast food, human beings supervised by AI will continue to get the job done. Guendelsberger shows us how workers went from being the most expensive element of production to the cheapest - and how low wage jobs have been remade to serve the ideals of efficiency, at the cost of humanity. ON THE CLOCK explores the lengths that half of Americans will go to in order to make a living, offering not only a better understanding of the modern workplace but also surprising solutions to make work more humane for millions of Americans.

Reinvent best practices that have become bad habits Without meaning to, and often with the best of intentions, most organizations continually waste precious time and money on processes and activities that don't create value and no longer make sense in today's business environment. Until now, the relatively slow speed of marketplace evolution has allowed wasteful habits to continue without consequence. This reality is ending. Detonate explains how organizations built up bad habits, identifies which ones masquerade as "best practices," and suggests alternatives that can contribute to winning in the marketplace. With a focus on optimism and empowerment, it focuses on an approach and mindset which are critical to successfully compete in an era characterized by profound technological advances and uncertainty. - Core themes challenge how you think about and approach problems - Case studies illustrate the challenges you face and how to overcome them - Recommendations are pragmatic and steer clear of suggesting a brand-new, complicated wiring diagram - Actionable advice provides the first steps down an evolutionary path If you want to compete differently in today's marketplace and to challenge the things your company does which you have a nagging feeling are actually just a waste of time - and maybe value-destroying - Detonate gives you what you need to ignite change.

Move Beyond Time Management Become a Time Master Have you tried the latest time management techniques and still feel overwhelmed? Are you fed up with having to 'think' about prioritising, decision making and squeezing things in? Do you wish life would just flow better? Then this is the book for you. This book will allow you to master your own time and not be controlled by other people's priorities. Understand how your own preferences, style and interests impact how you use your time and be able to: - Incorporate simple changes in your day to day activities that give you back control. - Learn how other people see time and how you can use that to help them become more efficient and effective. - Make the most of your time for the things that are important to you. Whether you want to get more done at work, delegate better, manage the priorities at home or just spend more time doing things that bring you joy, Karen and John will help you develop an approach to time that is efficient and fits with your unique personality.

It has never been more essential to support our mental health at work. With one in four people experiencing poor mental health right now, we need to start talking about it. Penguin Business Expert James Routledge has worked with CEOs, HR directors, managers and people at all levels on successful mental-health strategies. In this book, he shares his stories, learnings and guidance. Learn how to: - Talk comfortably about mental health - Create a more open and inclusive community in your workplace - Implement unique changes that are authentic to you and your business Filled with honest and relatable stories, 'conversation starters' and exclusive case studies from a diverse range of businesses and their people, Mental Health at Work will support anyone with their mental health in the workplace journey.

Imagine a workplace where workers enjoyed a well-paid job for life, one where they could start their day with a pint of stout and a smoke, and enjoy free meals in silver service canteens and restaurants. During their breaks they could explore acres of parkland planted with hundreds of trees and thousands of shrubs. Imagine after work a place where employees could play over thirty sports, join one of the theater groups or dozens of other clubs. Imagine a place where at the end of a working life you could enjoy a company pension from a scheme you had never contributed a penny to. Imagine working in buildings designed by an internationally renowned architect whose brief was to create a building that "would last a century or two." This is no fantasy or utopian vision of work but just some aspects of the working conditions enjoyed by employees at the Guinness brewery established at Park Royal West London in the mid-1930s. In this book, Tim Strangleman tells the story of the Guinness brewery at Park Royal, showing how the history of one plant tells us a much wider story about changing attitudes and understandings about work and the organization in the twentieth and early twenty-first centuries. Drawing on extensive oral history interviews with staff and management as well as a wealth of archival and photographic sources, the book shows how progressive ideas of workplace citizenship came into conflict with the pressure to adapt to new expectations about work and its organization. Strangleman illustrates how these changes were experienced by those on the shop floor from the 1960s through to the final closure of the plant in 2005. This book asks striking and important questions about employment and the attachment workers have to their jobs, using the story of one the UK and Ireland's most beloved brands, Guinness.

Two pioneering researchers identify key causes of workplace burnout and reveal what managers can do to promote increased productivity and health. Burnout is among the most significant on-the-job hazards facing workers today. It is also among the most misunderstood. In particular, we tend to characterize burnout as a personal issue-a problem employees should fix themselves by getting therapy, practicing relaxation techniques, or changing jobs. Christina Maslach and Michael P. Leiter show why this is not the case. Burnout also needs to be managed by the workplace. Citing a wealth of research data and drawing on illustrative anecdotes, The Burnout Challenge shows how organizations can change to promote sustainable productivity. Maslach and Leiter provide useful tools for identifying the signs of employee burnout, most often exhaustion, cynicism, and ineffectiveness. They also advise managers on assembling and interpreting worker self-evaluation surveys, which can reveal workplace problems and potential solutions. And when it comes to implementing change, Maslach and Leiter offer practical, evidence-driven guidance. The key, they argue, is to begin with less-taxing changes that employees nonetheless find meaningful, seeding the ground for more thorough reforms in the future. Experts estimate that more than $500 billion and 550 million workhours are lost annually to on-the-job stress, much of it caused by dysfunctional work environments. As priorities and policies shift across workplaces, The Burnout Challenge provides pragmatic, creative, and cost-effective solutions to improve employee efficiency, health, and happiness.

We are experiencing the greatest global shift in the world of work for a century. So, how do we make the most of this unique opportunity and radically redesign the way we work - forever? Professor Lynda Gratton is the global thought-leader on the future of work. Based on thirty years of research into the technological, demographic, cultural and societal trends that are shaping work, and building on what we learnt through our experiences of the global pandemic, Lynda Gratton presents her innovative four step framework for redesigning work that will help you: Understand the challenges your business is facing Reimagine creative, new approaches and processes Model and Test these within your organisation Act and Create based on contemporary, data-led feedback Whether you're leading a small team or running a multinational, this is the time to make lasting change and equip your business for the future. Redesigning Work is the definitive book on how to transform your organisation and make hybrid working work for you. It will help your team embrace change, increase productivity and thrive in our new, more flexible working world.

THRIVE IN THE FUTURE OF WORK provides a journey through the realities, implications and solutions for the rapidly changing world of work we live in today. It is not trying to be the remedy for future of work success. It is a practical account of what we know so far from those who have been there - and both a guide and an invitation for you to explore what your path will be towards future of work readiness and fulfilment. The book is presented in four parts across 10 chapters. Each chapter provides a mix of facts, research, case studies, tools and prompts to help readers address the question of what they can do in practical terms to help future-proof themselves and ytheir organisations in the changing world of work. Part 1: "The Changing World of Work and the Agility Challenge" examines the shifts and trends apparent in the world of work and how they have intensified in recent years. We explore what the Future of Work means in practical terms and how can it be broken down at individual and organisational level. The case for Agility as a core capability for future of work readiness is discussed and we explore the challenges and benefits of Agility and how it can be managed. Part 2: "Future-Fit and Future-Ready" focuses on Future of Work readiness and Agility at the individual level. We look at the elements and benefits of an agile mindset - and skillset - and how these can help to proactively manage uncertainty and change with purpose and confidence. The research-based elements of personal agility are explored to demonstrate how individuals can - and already are - successfully navigating the challenges and opportunities presented by the changing world of work. Part 3: "The Future-Ready Organisation" explores the practical realities and implications of the Future of Work at the wider organisational level. We discuss the emergence of a New Employment Deal, as well its implications, challenges and opportunities for leaders, employees and for HR. We look at the future role of the leader and of HR in shaping the new world of work. Part 4: "A Call to Action for the Future" examines the emerging choices for navigating the Future of Work at the societal level, especially in relation to areas such as ESG, education and employment policy. We explore what is needed from all of us as a society to proactively create a work environment where no one is left behind and for "good work" to thrive into the future. Finally, Your Call to Action summaries the key messages from the book and outlines five practical steps readers can take in navigating their own path into the Future of Work.

Between Conflict and Collegiality explores how ethnonational-religious struggle between Jews and Palestinians affects relations in ethnically mixed work teams in Israel. Asaf Darr documents the tensions that permeate the workplace and reveals when such tensions threaten the cohesion of the work environment. Darr chronicles the grassroots coping strategies employed by both Jewish and Palestinian through field studies conducted with workers in various sectors in Israel, adopting a comparative method that identifies the differences in how ethnonational-religious tensions play out. Between Conflict and Collegiality asks how workers deal with external ethnonational and religious pressures and whether the broader ethnonational conflict is reflected in the career expectations and trajectories of minority group members. Darr examines whether minority group members' use of their own language at work become a point of contestation; how religion is manifested in the workplace; whether co-workers from different ethnonational groups form amicable relations that extend beyond the workplace; and whether positive experiences working in ethnically mixed workplaces have the potential to mitigate conflict in the wider society.

Essential steps for leaders working to build an antiracist organization Providing a roadmap to workplace and organizational change, Inside Out is packed with practical tools for working collectively towards racial justice and dismantling institutional racism. This essential guide includes: An adaptive approach to moving race conversations forward with authenticity and genuine curiosity Concrete strategies to help unpack the painful legacies of power, privilege, and oppression A framework including awareness, knowledge, skills, and action/advocacy Key components for engaging effectively, calling people in, bridging the divide, identifying and addressing microaggressions, and guiding difficult interactions Critical cross-cultural skills for facilitators and leaders faced with fears, worries, conflicts, and concerns that surface in PoC and White participants Helpful suggestions for equity leaders trying to find their why and identify their foundational beliefs, as well as tips for practicing self-care to lessen burnout and fatigue How to establish an equity team and bring decision makers on board Checklists, discussion questions, recommended readings, best practices, and many other valuable resources. Inside Out is written specifically for prospective leaders championing diversity, equity, and inclusion in their workplace. It is a must-read for anyone guiding the challenging work of becoming an anti-racist organization where no one's identity is a barrier to access or opportunity and everyone belongs.