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Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices
Work: love it or hate it, it's an all-consuming part of our society, it's changing fast, and the impact on our working lives will be extraordinary. We are now facing a revolution in the way we work. Low carbon economies, new technology and globalisation are fundamentally transforming much of what we take for granted. Middle managers are disappearing. The working week is collapsing. And now more than ever, our careers are governed by global forces. Why will things change so quickly? What will these changes look like? Who will benefit and who will suffer? How do we navigate our career through these times? In 'The Shift', Professor at London Business School Lynda Gratton takes a look ground-breaking look at the five forces that will fundamentally change the way we work in the next ten to fifteen years. Having collaborated with companies around the world for the past three years, she has drawn up a guidebook for the future of work, instructing you how to harness specialisation, connections, enthusiasm and make the three key shifts essential for survival.
When searching the top leadership books of today, words like war, laws, and power appear slightly aggressively across covers. And, it doesn't take long to notice that those books are predominantly written by white men. While that fact certainly does not invalidate the valuable lessons for leaders within those pages, aren't we certainly missing perspectives and contributions from leaders with additional challenges to overcome? Aren't we missing the full picture of what leadership in the 21st century looks like? Untapped Leadership examines strategies, capabilities, and contributions from leaders of color and marginalized backgrounds from all walks of life and career stages. Highlighting diverse stories and strategies, this groundbreaking book reveals a different kind of leadership, one that requires an advanced understanding of situational awareness, organizational dynamics, and sound decision-making. Far from being a book only for leaders of color, Untapped Leadership shows that the lessons grounded in BIPOC leadership are lessons for anyone and everyone looking to bring a more nuanced and contextual perspective towards navigating life and career - from readers beginning their leadership journeys to those fortunate to lead teams and organizations through complex and fast-changing environments. For the past two decades, author Dr. Jenny Vazquez-Newsum has designed and delivered leadership training for hundreds of diverse leaders, from established executives at large corporations to high school students beginning their leadership journeys. Untapped Leadership is the first step towards moving beyond behavioral or situational leadership models towards a more inclusive and impactful model of contextual leadership by expanding the discourse to include and value marginalized perspectives.
Organizational Identity and Memory analyzes the relationship between organizational identity and organizational memory, in particular history and commemoration. The goal is to further our understanding of the role of this relationship in processes critical to today's organizations: the evolution of organizational identity, the creation and use of organizational memory, organizational learning and change, and employee identification with organizations. The literature on organizational memory and organizational identity has developed independently and at times in separate disciplines. Scholars have debated whether organizational identity is mutable or enduring. In this debate, organizational history, a form of organizational memory, has been a key factor, but neither side of the debate has pursued indepth the well-developed literature on collective memory to understand this relationship and its impact on organizational identity. Organizational memory defined as commemoration and history has been connected to different forms of identity, both national and organizational, but this relationship and its impact on organizational memory processes has not been explored. Organizational Identity and Memory takes a multidisciplinary approach to explore and articulate the dynamic relationship between organizational identity and memory, drawing on work from anthropology, history, organizational studies, and sociology. A multidisciplinary theoretical framework for future research on organizational identity and memory is presented. Implications for managers are discussed with engaging insights from organizational research and practices in creating corporate museums, galleries, visitor centers, and other displays of this relationship.
'Smart, practical advice for anyone looking to do good and do well.' - Reid Hoffman, co-founder of Linkedin and author of Blitzscaling Silicon Valley expert and General Counsel of Airbnb, Robert Chesnut shows that companies that do not think seriously about a crucial element of corporate culture - integrity - are destined to fail. Defining integrity is difficult. Once understood as 'telling the truth and keeping your word,' it was about following not just the letter but the spirit of the law. However, at a time when workplaces are becoming more diverse, global, and connected, silence about integrity creates ambiguities about right and wrong that make everyone uncertain, opening the door for the minority of people to rationalize selfish behaviour. Meanwhile, trust in most traditional institutions is at an all-time low and there's a dark cloud hovering over technology. And this is precisely where companies come in; as peoples' faith in establishments deteriorates, they're turning to their employer for stability. In Intentional Integrity, Chesnut offers a six-step process for leaders to foster and manage a culture of integrity at work. He explains the rationale and legal context for the ethics and practices, and presents scenarios to illuminate the nuances of thinking deeply and objectively about workplace culture. We will always need governments to manage defence, infrastructure, and basic societal functions. But, Chesnut argues, the private sector has the responsibility to use sensitivity and flexibility to make broader progress - if they act with integrity.
Strategy is becoming more 'open' - more transparent and more inclusive. Opening Strategy tells the story of how corporate strategists and strategy consultants have worked since the middle of the last century to open up the strategy process. First strategic planning, then strategic management, and now 'open strategy' have all brought more people into the strategy process and provided more strategic information, for the benefit of both business and society at large. Informed by interviews with corporate strategists and consultants at leading firms such as General Electric and McKinsey & Co, and drawing on the historical archives of strategy's pioneers, this book provides vivid insights into the trials and tribulations of practice change in the strategy profession. Above all, it stresses the hard work of the little recognized and sometimes eccentric individuals who have been leaders in practice change. By building on a wide range of illustrations, covering both successes and failures, the book draws out general lessons for practice innovation in strategy. Those studying the topic will be able to set standard strategy techniques in historical and social context and develop new areas for investigation, while practising executives and consultants should gain a sense of how to innovate in strategy - and how not to.
There is recurrent public concern with enhancing the quality of professional performance. What is the con-temporary understanding of professionalism? Are the needs of professionals in various fields being met in today's world, as what is commonly called "continuing professional development" has become of a sizable industry? Many books treat the professions as a homo-geneous group and view them from an external stand-point. In Professional Practices Tony Becher investigates the differences as well as the similarities between and within professional groupings, and presents the perspec-tives of insiders. One particular theme concerns the main patterns of change in professional careers and the spe-cific problems faced by women professionals in a largely male-dominated environment. Brilliantly written, the book focuses on six professions-medicine, pharmacy, law, accountancy, architecture, and slructural engineering. The material is based on 190 interviews with a variety of members of the six professions. Becher's book offers original and sensitive insight into the working Ives of practitioners and an understanding of the ideas and values they embrace. He a'gjes that their high sense of commitment stems from a concern to enhance their individual reputations and to maintain their collective professional status. Becher highlights re variety of activities in which these professionals are engaged and the reasons for their reponses to social and political pressures from outside their fields. Above all, he seeks to demystify professionalism and to show that professional people share with others a wide range of universal human feelings and concerns. A postscript raises the issue of why -Diversities are little involved with continuing education in the professions. Practicing professionals will benefit from this insight into how people in their own and other professions cope with similar problems. Becher's volume will be particularly ap-pealing to educationists, policymakers, and social scientists interested in the subject of professionalism, those involved in the provision of initial and mid-career change for the orofessions, and those with a lay interest in the topic.
'That's not my job.' If you don't want your employees to say that, why do you start your relationship by giving them a narrow task and competency focused description of their job? We need people to fulfil many different roles at work yes the need to do their job, but they also need to contribute positive energy, collaborate, and take personal reasonability for innovation and personal development. How do they fit into a traditional job description? It is futile persevering with the job description borne out of the scientific management movement one hundred years ago. The world of work is vastly different to the assembly lines of the Ford Motor Company of the early twentieth-century. Building on the phenomenal success of The End of the Performance Review, Baker examines four essential 'Non-Job' roles that all employees must fulfil and shows how to create meaningful role descriptions that can help you recruit better people and enable them to deliver better results.
We work feverishly to make ourselves happy. So why are we so miserable? This manifesto helps us break free of our unhealthy devotion to efficiency and shows us how to reclaim our time and humanity. 'This book is so important and could truly save lives . . . With intelligence and compassion, Headlee presents realistic solutions for how we can reclaim our health and our humanity from a technological revolution that seems hell-bent on destroying both. I'm so grateful to have read this book. It delivers on its promise of a better life' - Elizabeth Gilbert, bestselling author of Big Magic and Eat, Pray, Love Despite our constant search for new ways to 'hack' our bodies and minds for peak performance, human beings are working more instead of less, living harder not smarter, and becoming more lonely and anxious. We strive for the absolute best in every aspect of our lives, ignoring what we do well naturally. Why do we measure our time in terms of efficiency instead of meaning? Why can't we just take a break? In Do Nothing, award-winning journalist Celeste Headlee illuminates a new path ahead, seeking to institute a global shift in our thinking so we can stop sabotaging our well-being, put work aside and start living instead of doing. The key lies in embracing what makes us human: our creativity, our social connections (Instagram doesn't count), our ability for reflective thought, and our capacity for joy. Celeste's strategies will allow you to regain control over your life and break your addiction to false efficiency, including: -Increase your time perception and determine how your hours are being spent. -Stop comparing yourself to others. -Invest in quality idle time. Take a hot bath and listen to music. -Spend face-to-face time with friends and family It's time to recover our leisure time and reverse the trend that's making us all sadder, sicker, and less productive.
Agile may be the best-kept management secret on the planet and if you want a quickstart introduction, then Agile NOW is essential reading. Agile is a different way of thinking that’s steeped in common sense and produces immediate results. That’s why there’s a quiet revolution going on. Agile will help you design better products, get faster results, cut down costs, and keep improving as you go. With a simple system called The Golden Triangle - Prioritising, Time Boxing and Change Management - you can hit the ground running and get started immediately. Agile NOW is slim, accessible and easy to dip into - yet covers all the essential theory and provides practical advice. Agile is for everyone - from one-person start-ups to multinationals – the promise of quicker, cheaper, better has universal appeal. Agile NOW shows you how to get going fast at minimal cost.
Effective knowledge work depends on bringing people together to form a team with the right mix of expertise for the project or problem on hand. Increasingly, that mix can only be created by finding people who are geographically dispersed across sites of the company or across several companies. These virtual teams typically work by linking through electronic tools, such as the telephone, fax, email, NetMeeting, Lotus Notes, and other web-based communication systems. Recent research suggests that these teams have all of the challenges of face-to-face teams in addition to others, such as the limitations of technology, cultural differences, and multiple supervisors. The papers included in this volume identify some of the problems and some of the solutions to these kinds of problems, but most importantly, in a dynamic field such as virtual teams, the papers provide a framework for thinking about such problems and a collection of ideas that can form a foundation for advancing both research and practice in the field. Much of the literature on virtual teams focuses on the technology. The technology is an enabler, but it does not seem to have advanced far enough to make electronic communications as effective as face-to-face meetings. Like other teams, virtual teams consist of human beings and they have interpersonal and identity needs that must be met to optimize their ability to work and to collaborate. So, issues such as member solidarity, cooperation and unity of actions and values become special concerns. Such issues are addressed in this volume with the hope that this work will provide a foundation for moving ahead in this field toward more effective virtual teams.
We are living in the age of imagination and communication. This book, about the new ways time is experienced and organised in post-industrial workplaces, argues that the key feature of working time within knowledge, and other workplaces, is unpredictability, creating a culture that seeks to insert acceptance of unpredictability as a new 'standard'.
Analysts are generally agreed - dramatic changes are unfolding in the character of work, managerial authority, and the employment relationship. However, there is little agreement as to precisely how such changes are reshaping people's working lives, the nature of their careers, and the distribution of opportunity among members of different classes, genders, and ethnic groups. Confronting these issues head on, this text focuses on a series of critical questions concerned with the restructuring of work under capitalism at the beginning of the 21st century. The papers collected here address a wide array of workplace settings, from traditional manufacturing settings to "knowledge work" in high tech and university contexts. The volume devotes attention to the impact of production concepts in various national settings, ranging from Germany to Mexico and Australia. Among other themes, the volume also examines the linkage between gender inequality and efforts to establish innovative, "flexible" forms of work organization.
Is work taking over your life? Is your life interfering with your success at work? Work-life balance is ever-evolving and can be hard to find and maintain, especially as your career develops and circumstances change. Get A Life! is a highly practical handbook to help you do just that. Written by experienced coach, counsellor and wellbeing consultant Rick Hughes, this book covers everything from assessing your own needs, delegation and workload management and the myths of perfectionism, to managing and investing in relationships at work and at home, considering professional and personal development, and creativity and self-worth. With a wealth of advice, case studies and useful action plans founded in over 25 years of real-world experience, Get A Life! will help you find the balance that works for you, now.
Do you know how your brain functions? Do you sometimes feel like you're fighting your own brain and habits in order to be productive at work? What if there was a way to work with your brain to become more efficient, effective and productive... and transform the way you operate? Make Your Brain Work is here to help. Author Amy Brann is fascinated by the application of brain science to business, and you don't have to be an expert to understand - she explains the principles and latest insights in practical and easy-to-understand language, enabling you to understand the way you work, and form the helpful habits that will revolutionize your output. With clear, in-context examples; hands-on tips; and focused case studies on how companies are doing things well and the pitfalls to avoid, this entertaining book will help you reduce the stress and overwhelm of poor time management, and help get you to that next professional level. Including brand-new content on developing resilience and creativity, and managing your work-life balance, now it's even easier to Make Your Brain Work!
Written by a team of experts in the field of workplace diversity, The Global Diversity Desk Reference offers a strategic approach for international organizations that want to succeed in the worldwide marketplace by maximizing the potential of all their employees. You'll discover how to increase effectiveness in managing diversity at three levels--the individual, interpersonal, and organizational. You'll also get the practical tools, concrete suggestions, and pragmatic methods you need to successfully manage a global workforce and create and align organizational systems, policies, and practices with the requirements of an international workforce.
This book examines the paradoxical position of irregular migrants in European society, who are often labelled as 'illegal' residents but who in fact provide much needed, essential support to welfare systems. Focusing on care work at home for the elderly, the book argues that increasingly restrictive immigration policies directly contradicts the growing need for care-givers since the majority of those employed are a result of illegal immigration. The book also explores the personal issues faced by these irregular migrants such as their concerns for family members that are left behind and the pressures that migration imposes on these relationships as migrants struggle to improve the daily conditions of their lives.
A comprehensive collection by Professor Cary Cooper and his
colleagues in the field of workplace stress and wellbeing, which
draws on research in a number of areas including stress-strain
relationships, sources of workplace stress and stressful
occupations.
A comprehensive collection by Professor Cary Cooper and his
colleagues in the field of workplace stress and wellbeing, which
draws on research in a number of areas including stress-strain
relationships, sources of workplace stress and stressful
occupations.
This text offers a detailed and entertaining analysis of the daily interactions between managers and employees in creative knowledge intensive organizations. Based on vivid examples, it shows how both managers and employees entertain contradictory understandings of their mutual commitment.
In The Organized Mind, New York Times and Sunday Times bestselling author and neuroscientist Daniel Levitin offers practical solutions to the problems of information overload. ___________________________________________________ Overwhelmed by demands on your time? Caught in an unproductive spiral of emails and multitasking? You're not alone. When we're deluged with information our creativity plummets, our decision making suffers and we grow absent-minded. Nowadays, we drown in our inboxes, forever juggle several tasks at once and try to make complex decisions ever more quickly. This is information overload. Combining the latest neuroscience with everyday examples, Daniel Levitin explains how to take back control of your life - from your home to your business to your children - all through organization. You'll discover life-changing facts about: - How to make the most of your brain's daily processing limit - Why pressing Send or clicking Like are addictive - Why daydreaming is your brain at its most productive - What the most successful people keep in their drawer - Why multitasking is a bad way to do nearly everything In a world where information is power, The Organized Mind holds the key to harnessing that information and making it work for you. 'A comprehensive account of the way we think about organizing everything from our possessions to our friends' - Financial Times 'The perfect antidote to the effects of information overload' - Scott Turow, New York Times bestselling author of Identical and Innocent
Organizational culture is a quiet, but driving, influence on our
perception of a company, whether as a consumer or as an employee.
For instance, we know Southwest Airlines as laid back and friendly.
We think of Google as innovative. To almost every well-known
company we can assign a character. It is now well recognized that
corporate culture has a significant impact on organizational health
and performance. Yet, the concept of corporate culture and culture
management is too often tantalizingly elusive.
What can you learn from the most successful companies in the world? The NBA Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled the exciting basketball league to become the powerhouse it is today. Today's NBA is filled with larger-than-life figures, like LeBron James, James Harden and Stephen Curry, who effortlessly dominate the courts. But it wasn't always so glamorous. The multi-billion-dollar league has grown from humble roots into a sports powerhouse that is loved around the world due to savvy digital marketing and a global focus. Thanks to the popularity of individual players and team rivalries, the NBA has survived league mergers and financial crisis. Teams have earned the respect of millions of loyal fans who are dedicated to the success of each and every organization within the league. Through the story of the NBA, you'll learn: How to keep a dream alive when it seems like no one wants to see it come true. How a company can find their way out of a financial crisis. How presentation is the secret sauce to the success of any show. And how a company can build a loyal fanbase who will do anything to keep them on top.
"Contributing to feminist approaches to masculinities, this book examines men's contextual experiences of masculine identity. Drawing on new data which compares men as they move across and between public and domestic spaces, it explores the implications of this for the nature of contemporary masculinity"--
At a time when companies face increasing cost pressures, offshoring
IT work to India not only offers the opportunity to reap factor
cost savings, but also to industrialize the IT delivery process.
"Intelligent IT-Offshoring to India" is a roadmap approach which
enables organizations to discuss and organize the 'India option' in
a learned manner.
JetBlue Chairman Joel Peterson provides the playbook for establishing and maintaining a culture of trust that breaks down the operational silos and CYA mentality that plague many organizations. Trust is the glue that holds an organization together. It turns deflection into transparency, suspicion into empowerment, and conflict into creativity. With it, a tiny company like John Deere grew into a worldwide leader. Without it, a giant corporation like Enron toppled. How does it feel to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk-taking and innovation become the norm. With compelling examples, JetBlue Chairman Joel Peterson details how to establish and maintain a culture of trust, including: Start with integrity Invest in respect Empower everyone Require accountability Create a winning vision Keep everyone informed Budget in line with expectations Embrace conflict Forget "you" to become an effective leader This fully expanded edition includes a powerful self-assessment tool for organizations to evaluate their culture of trust and discover areas for improvement. Peterson has also added rich new case studies and chapters on the theme of betrayal, including how to manage and guard against it. With The 10 Laws of Trust Expanded Edition in hand, you'll be able to plant the seeds of trust-and reap the rewards of reputation, profits, and success. |
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