Organizational culture is a quiet, but driving, influence on our perception of a company, whether as a consumer or as an employee. For instance, we know Southwest Airlines as laid back and friendly. We think of Google as innovative. To almost every well-known company we can assign a character. It is now well recognized that corporate culture has a significant impact on organizational health and performance. Yet, the concept of corporate culture and culture management is too often tantalizingly elusive.
In this book, Flamholtz and Randle define culture, identifying and explaining the five key dimensions that determine it: a customer orientation; a people orientation; a process orientation; strong standards of performance and accountability; innovation and openness to change. They explain why culture is a critical factor in organizational success and failure--a key determinant of financial performance. Then, they provide a theoretically sound, highly practical, and field-tested method for managing corporate culture--presenting a set of international and domestic cases that show how actual companies have leveraged culture as the ultimate source of sustainable competitive advantage. In addition to well-known companies such as Starbucks, Ritz-Carlton, American Express, IBM, and Toyota, the text presents lesser known culture stars, such as Smartmatic and Infogix.
While other titles on culture have focused too heavily on the organization as a psychological being, or on academic studies of culture as a business lever, "Corporate Culture" draws on empirics to present a go-to, must-read guide for leveraging corporate culture as a source of competitive advantage and as a means of impacting the bottom line.

Are you fed up with your work/life balance? Do you feel burnt out and uninspired? Are you stuck in a job you hate and desperate for change but don't know where to start? Then you need this refreshingly honest book that will change your relationship with work for good. One evening after missing the train home, standing on the cold platform, exhausted and quietly sobbing, Anniki Sommerville realized she wouldn't get to see her kids before bedtime for the fourth time that week, she knew it was time for a major change. When podcaster, author, and journalist Anniki first landed her dream job, she was overjoyed. But she very quickly felt trapped in a toxic work culture that was making her miserable and anxious. We're constantly told we should be doing work that is 100% fulfilling and makes us feel authentic and bursting with happiness at every moment. But the perfect job doesn't exist. What if there was another way? From running a multi-million-pound company to becoming a freelancer and everything in between, Anniki has learnt some valuable life lessons about what work means to her. She's figured out that 'nailing it' is a one-way ticket to burnout and disillusionment, and instead found a more joyful path to contentment. In this essential guide to getting your work life back on track, The Big Quit will show you how to: 1. Spot the early signs of burnout 3. Embrace trying new things and overcome fear of failure 4. Navigate your way through work anxieties 4. Create boundaries with your work and home life 5. Benefit from slowing down and looking after yourself 6. Build your confidence up after a career break 7. Enjoy your job! Packed with real and practice advice, fans of Arianna Huffington, Everything is Figureoutable, Roxie Nafousi's Manifest and Caitlin Moran will love The Big Quit. Read what everyone is saying about Anniki Sommerville: 'I loved this book. Full of wit and wisdom, Anniki tells it like it is.' Clover Stroud 'I LOVED this book... I couldn't put down... so refreshingly honest...The language used made the book feel like I was talking to a friend...really helpful and full of useful advice...such a brilliant read!' NetGalley reviewer ?????????? 'Laugh-out-loud funny! As a woman in her 40s, I thoroughly enjoyed this book... Spot-on for many of the thoughts & worries & oddities running through my head too.' NetGalley reviewer ??????????

Increasing customer needs, the globalization of markets and the evolution of e-commerce add to the complexity of logistic processes. In today's business, it is well understood that an effective management of logistic processes is impossible without the use of computer-based tools and quantitative methods. This book presents in a systematic way quantitative approaches to distribution logistics and supply chain management. The main orientation of the book is towards practical problem solving, and numerous case studies and practical applications are presented. The topics covered include: supply chain management, revers logistics, e-commerce, facility location and network planning, vehicle routing, warehousing, inventory control.

Managing Projects for success is a how to do it book of considerable value to practitioners and students alike. It provides the challenge of theory application through a series of exercises and is comprehensively illustrated. Managing Projects for Success equips the reader with specialist skills that can be immediately applied in practice and is written in three inter-related parts - Part 1: The framework; Part 2: Planning for control and Part 3: The tool kit - to promote clarity of understanding and study.

Investing in your returning talent Becoming a parent is life-changing. Our experience as employers, practitioners, researchers and working parents tells us this is a critical time for offering support to new parents as they navigate the transition, plan for their return and re-engage with work and career. At an organisational level, there are huge costs associated with losing experienced and talented employees when they start a family and, in the interest of building a more diverse and balanced workforce, organisations need their people to return engaged and motivated to progress their career. Written in partnership by two established coaching and mentoring professionals, Mentoring New Parents at Work makes the case for dedicated mentoring programmes in the workplace as a sustainable way of supporting new parents and improving talent retention for employers. The authors offer timely, practical guidance for each stage of the mentoring journey, from building the business case through to ideas for mentoring workshops. The book is grounded in theory and practice, and provides tools, techniques and real life case studies from a range of countries and organisations to illustrate good practice. Mentoring New Parents at Work will be invaluable to all HR practitioners and line managers who want to retain and support new parents, helping to pave the way for gender diversity at all levels of their organisations. Its themes and insights will also be of interest to students and researchers of HRM, diversity management, and coaching and mentoring.

Revised and updated with the latest scientific research and updated case studies, the business classic that offers a revealing look at psychopaths in the workplace-how to spot their destructive behavior and stop them from creating chaos in the modern corporate organization. Over the past decade, Snakes in Suits has become the definitive book on how to discover and defend yourself against psychopaths in the office. Now, Dr. Paul Babiak and Dr. Robert D. Hare return with a revised and updated edition of their essential guide. All of us at some point have-or will-come into contact with psychopathic individuals. The danger they present may not be readily apparent because of their ability to charm, deceive, and manipulate. Although not necessarily criminal, their self-serving nature frequently is destructive to the organizations that employ them. So how can we protect ourselves and our organizations in a business climate that offers the perfect conditions for psychopaths to thrive? In Snakes in Suits, Hare, an expert on the scientific study of psychopathy, and Babiak, an industrial and organizational psychologist and a leading authority on the corporate psychopath, examine the role of psychopaths in modern corporations and provide the tools employers can use to avoid and deal with them. Together, they have developed the B-Scan 360, a research tool designed specifically for business professionals. Dr. Babiak and Dr. Hare reveal the secret lives of psychopaths, explain the ways in which they manipulate and deceive, and help you to see through their games. The rapid pace of today's corporate environment provides the perfect breeding ground for these "snakes in suits" and this newly revised and updated classic gives you the insight, information, and power to protect yourself and your company before it's too late.

Find a way to work that works for you. The 9-to-5 office routine no longer exists. Many employees have the option to work anywhere, any time. But how do you find the flexible arrangement that's right for you? And how do you manage a team when they're all working in different places and on different schedules? The HBR Guide to Managing Flexible Work is filled with practical tips and advice to help you and your team stay productive and connected, no matter when or where you work. You'll learn how to: Set a flexible work schedule that meets your needs Remain connected and visible Get more done-in less time Make the most of hybrid meetings Keep your team engaged, both in person and virtually Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

In The Organized Mind, New York Times and Sunday Times bestselling author and neuroscientist Daniel Levitin offers practical solutions to the problems of information overload. ___________________________________________________ Overwhelmed by demands on your time? Caught in an unproductive spiral of emails and multitasking? You're not alone. When we're deluged with information our creativity plummets, our decision making suffers and we grow absent-minded. Nowadays, we drown in our inboxes, forever juggle several tasks at once and try to make complex decisions ever more quickly. This is information overload. Combining the latest neuroscience with everyday examples, Daniel Levitin explains how to take back control of your life - from your home to your business to your children - all through organization. You'll discover life-changing facts about: - How to make the most of your brain's daily processing limit - Why pressing Send or clicking Like are addictive - Why daydreaming is your brain at its most productive - What the most successful people keep in their drawer - Why multitasking is a bad way to do nearly everything In a world where information is power, The Organized Mind holds the key to harnessing that information and making it work for you. 'A comprehensive account of the way we think about organizing everything from our possessions to our friends' - Financial Times 'The perfect antidote to the effects of information overload' - Scott Turow, New York Times bestselling author of Identical and Innocent

Is work taking over your life? Is your life interfering with your success at work? Work-life balance is ever-evolving and can be hard to find and maintain, especially as your career develops and circumstances change. Get A Life! is a highly practical handbook to help you do just that. Written by experienced coach, counsellor and wellbeing consultant Rick Hughes, this book covers everything from assessing your own needs, delegation and workload management and the myths of perfectionism, to managing and investing in relationships at work and at home, considering professional and personal development, and creativity and self-worth. With a wealth of advice, case studies and useful action plans founded in over 25 years of real-world experience, Get A Life! will help you find the balance that works for you, now.

Homework; work that is categorised as informal employment, performed in the home, mainly for subcontractors and mostly undertaken by women. The inequities and injustices inherent in homework conditions maintain women's weak bargaining position, preventing them from making any improvements to their lives via their work. The best way to tackle these issues is not to abolish, but to bring equality and justice to homework. This book contributes a gender justice framework to analyse and confront the issues and problems of homework. The authors propose four justice dimensions - recognition, representation, rights and redistribution - to examine and analyse homework. This framework also takes into account the structures and processes of capitalism and the patriarchy, and the relations of domination that are widely held to be the major factors that determine homework injustice. The authors discuss strategies and approaches that have worked for homeworkers, highlighting why they worked and the features that were beneficial for them. Homeworking Women will be of interest to individuals and organisations working with or for the collective benefit of homeworkers, academics and students interested in feminism, labour regulation, informal work, supply chains and social and political justice.

LONGLISTED FOR THE FINANCIAL TIMES & MCKINSEY BUSINESS BOOK OF THE YEAR "I often talk about the importance of trust when it comes to work: the trust of your employees and building trust with your customers. This book provides a blueprint for how to build and maintain that trust and connection in a digital environment." -Eric S. Yuan, founder and CEO of Zoom Harvard Business School professor and leading expert in virtual and global work Tsedal Neeley reveals how to thrive in remote and hybrid organizations. Succeeding in a hybrid work environment comes with unique challenges. Managers must lead virtually more and more, keep teams motivated and productive, employ the most effective digital tools, and build trust. Employees need to feel connected, foster creativity, and continue to learn and feel supported. Remote Work Revolution answers the eight questions Tsedal Neeley gets asked the most about overcoming hybrid and remote work challenges, such as: How can I trust colleagues I barely see? How should I use digital tools in remote work? What do I need to know about leading virtually? Can my team really be productive remotely? Providing evidence-based answers to these and other pressing issues, key takeaways, and an interactive action guide, this book will help leaders and team members quickly develop an actionable plan and deliver results previously out of reach. This book is essential reading for navigating the enduring challenges teams and managers face in remote and hybrid work.

From the creator of hit podcast Eat Sleep Work Repeat comes a revolutionary re-envisioning of how to enjoy your job.

Do you want to get more done, feel less stressed and love your job again?

Sometimes having a job can feel like hard work. But between Monk Mode mornings, silent meetings and crisp Thursdays, the solutions are at your fingertips.

Bruce Daisley knows a thing or two about the workplace. In the course of a career that has taken him from some of the world’s biggest media companies to Twitter, via Google and YouTube, he has become a leading expert on how we work now. And in his hugely popular podcast Eat Sleep Work Repeat, he has explored ways to fix it. Now he shares 30 brilliant – and refreshingly simple – tips on how to make your job more productive, more rewarding – and much, much more enjoyable.

‘With just 30 changes, you can transform your work experience from bland and boring (or worse) to fulfilling, fun, and even joyful.’ Daniel Pink, author of When and Drive

Book 6 of the Smart Skills series: practical guides to mastering vital business skills and techniques. Using proven strategies from business experts, these essential smart skills can empower anyone with the tools to get ahead. Maximise your opportunities by mastering the art of persuasion The underappreciated skill of persuasion is vital not just for negotiations, but in every aspect of business life. Taking on more responsibility, motivating your team, getting that big promotion: everything is possible once you've mastered the art of convincing people. By following these simple steps you can learn first how to recognise your power in any professional situation, and then how to harness that power to your advantage. The key persuasive tactics covered in this concise Smart Skills guide include: Mastering persuasive language Personalising your pitch: "the tailored approach" Conveying credibility Handling and overcoming objections Dealing with "maybe" Take advantage of every opportunity, starting today.

A groundbreaking look at why our interactions with others hold the key to success, from the bestselling author of Think Again and Originals For generations, we have focused on the individual drivers of success: passion, hard work, talent, and luck. But in today's dramatically reconfigured world, success is increasingly dependent on how we interact with others. In Give and Take, Adam Grant, an award-winning researcher and Wharton's highest-rated professor, examines the surprising forces that shape why some people rise to the top of the success ladder while others sink to the bottom. Praised by social scientists, business theorists, and corporate leaders, Give and Take opens up an approach to work, interactions, and productivity that is nothing short of revolutionary.

Organizations are about conversations. For any organization to achieve its goals, people need to interact and those interactions require dialogue and conversation. Yet, thanks to technology, we seem to be having fewer genuine conversations. This book seeks to change this, through "how to skills" and wider cultural change advice.

What if leaders stripped away all preconceptions about how business operates, allowing the organization to go back to its core and build itself back up to become something new - something so responsive, so innovative and resilient, it becomes virtually non-displaceable in the market? The Regenerative Business sets the stage for what is now only dreamt of by most of today's forward-thinking leaders and paves the path to make it possible. The book features: - Real stories from companies leading innovation and transformation across the globe including; Google, Colgate Europe, Seventh Generation, Nike and others - A logical, comprehensive approach that factors in the complexities of the modern organization - The work of internationally-recognized leadership expert Carol Sanford, who for decades has been designing and leading systemic business change

Are you one of the millions of people now working from home? It's not easy but it needn't be stressful. The Ultimate Guide to Working from Home will help you set up your desk, stay sane, healthy and be more productive than ever, even if you have family or housemates at home with you.

You'll learn how to get in the zone, how to maintain focus and how to reward yourself as you work. You'll learn the importance of setting and maintaining boundaries both inside and outside the home and how to establish a routine that suits your lifestyle. And you may not want to return to the office at all once this is over. The Ultimate Guide to Working from Home can help you with that, too.

Packed with research and helpful statistics, you'll also find tips for managers and employees alike on how to approach more flexible working when the time comes. Stop typing 'how to set up a work station at the kitchen table' into the search bar late at night. Start getting the most out of working from home, today.

The bestselling author of Team of Teams dismantles the Great Man theory of leadership, by profiling leaders whose real stories defy their legends. In Leaders, retired four-star general Stan McChrystal explores what leadership really means, debunking the many myths that have surrounded the concept. He focuses on thirteen great leaders, showing that the lessons we commonly draw from their lives are seldom the correct ones. Leaders featured in the book include: Founders: Walt Disney and Coco Chanel Zealots: Maximilien Robespierre and Abu Musab Zarkawi Powerbrokers: Margaret Thatcher and Boss Tweed And other leaders profiled include geniuses Albert Einstein and Leonard Bernstein, reformers Martin Luther and Martin Luther King, Jr., and heroes Harriet Tubman and Zheng He. Ultimately, McChrystal posits that different environments will require different leaders, and that followers will choose the leader they need. Aspiring leaders will be best served not by cultivating a standard set of textbook leadership qualities, but by learning to discern what is required in each situation. 'Leaders rexamines old notions of leadership - especially the outdated view that history is shaped by great men going it alone' - SHERYL SANDBERG, COO of Facebook and founder of LeanIn.Org 'Leaders takes us deeper than most other leadership books into the true and often messy mechanics of leadership. Anyone who considers themselves a student of leadership must read this book' - SIMON SINEK, optimist and author of Start With Why and Leader Eat Last

Organizational Identity and Memory analyzes the relationship between organizational identity and organizational memory, in particular history and commemoration. The goal is to further our understanding of the role of this relationship in processes critical to today's organizations: the evolution of organizational identity, the creation and use of organizational memory, organizational learning and change, and employee identification with organizations. The literature on organizational memory and organizational identity has developed independently and at times in separate disciplines. Scholars have debated whether organizational identity is mutable or enduring. In this debate, organizational history, a form of organizational memory, has been a key factor, but neither side of the debate has pursued indepth the well-developed literature on collective memory to understand this relationship and its impact on organizational identity. Organizational memory defined as commemoration and history has been connected to different forms of identity, both national and organizational, but this relationship and its impact on organizational memory processes has not been explored. Organizational Identity and Memory takes a multidisciplinary approach to explore and articulate the dynamic relationship between organizational identity and memory, drawing on work from anthropology, history, organizational studies, and sociology. A multidisciplinary theoretical framework for future research on organizational identity and memory is presented. Implications for managers are discussed with engaging insights from organizational research and practices in creating corporate museums, galleries, visitor centers, and other displays of this relationship.

This volume provides valuable insights into how organizations are changing and evolving and how human resource personnel, employers, and employees are reacting to these emerging workplace transitions. Today's successful organizations must be learning organizations in that they must keep abreast and change with the new workplace dynamics. The volume explores the new and future challenges and opportunities for employees and employers, particularly in reference to service organizations in the 21st century. It explores many of the new trends in conjunction with a focus on work-life balance, globalization, redefining leadership, contingent work force, stress management, telecommuting, work force diversity, ergonomics, life satisfaction/subjective well-being, and more.

Over the past two decades the use of flexible employment relations has increased in most developed countries. The growth of temporary agency work constitutes a significant component of this development. Organizations are now facing the challenges of managing a 'blended workforce', i.e. a workforce consisting of both direct hires and contractors. At a time when Europe, as well as the rest of the world, is facing enhanced global competition and a severe labor market crisis, an understanding of temporary employment practices becomes all the more acute. With the evolution of the use of agency work in the Western world over the past decade, the chapters in this volume show how a focus on the management and organization of temporary agency work can be helpful to see possibilities and pitfalls for the use of temporary employment in the wake of changed employment practices and challenges to labor market stability and welfare structures. Together, the new case studies presented in this volume provide a wide scope of analysis of the organization and management of temporary agency work, offering a much-needed contribution to the discussion of issues and priorities that guide and shape organizational practices today. Its particular uniqueness lies in the empirical richness and variety of local case studies and the way in which these are related to wider policy aims, ideological shifts, and the dynamics of organizational practice, with a particular focus on the organization and management of 'blended workforces'.

From the founder of the worldwide 30% Club campaign comes a career book for women in a transforming world who don't just want to lean in, but instead, shatter the paradigm as we know it. 'I absolutely love her, I think she's such a force for good' Pandora Sykes, The High Low In A Good Time to be a Girl, Helena Morrissey sets out how we might achieve the next big breakthrough towards a truly inclusive modern society. Drawing on her experience as a City CEO, mother of nine, and founder of the influential 30% Club which campaigns for gender-balanced UK company boards, her manifesto for new ways of working, living, loving and raising families is for everyone, not just women. Making a powerful case for diversity and difference in any workplace, she shows how, together, we can develop smarter thinking and broader definitions of success. Gender balance, in her view, is an essential driver of economic prosperity and part of the solution to the many problems we face today. Her approach is not aimed merely at training a few more women in working practices that have outlived their usefulness. Instead, this book sets out a way to reinvent the game - not at the expense of men but in ways that are right and relevant for a digital age. It is a powerful guide to success for us all.

There is recurrent public concern with enhancing the quality of professional performance. What is the con-temporary understanding of professionalism? Are the needs of professionals in various fields being met in today's world, as what is commonly called "continuing professional development" has become of a sizable industry? Many books treat the professions as a homo-geneous group and view them from an external stand-point. In Professional Practices Tony Becher investigates the differences as well as the similarities between and within professional groupings, and presents the perspec-tives of insiders. One particular theme concerns the main patterns of change in professional careers and the spe-cific problems faced by women professionals in a largely male-dominated environment. Brilliantly written, the book focuses on six professions-medicine, pharmacy, law, accountancy, architecture, and slructural engineering. The material is based on 190 interviews with a variety of members of the six professions. Becher's book offers original and sensitive insight into the working Ives of practitioners and an understanding of the ideas and values they embrace. He a'gjes that their high sense of commitment stems from a concern to enhance their individual reputations and to maintain their collective professional status. Becher highlights re variety of activities in which these professionals are engaged and the reasons for their reponses to social and political pressures from outside their fields. Above all, he seeks to demystify professionalism and to show that professional people share with others a wide range of universal human feelings and concerns. A postscript raises the issue of why -Diversities are little involved with continuing education in the professions. Practicing professionals will benefit from this insight into how people in their own and other professions cope with similar problems. Becher's volume will be particularly ap-pealing to educationists, policymakers, and social scientists interested in the subject of professionalism, those involved in the provision of initial and mid-career change for the orofessions, and those with a lay interest in the topic.

Exploring the different facets of the new world of work (including the hacker and maker movements, platform work, and digital nomadism), this edited volume sets out to investigate and theorise how these new work practices are experienced by various actors. It explores such changes at both the micro and macro levels and sets out to link them back to wider social, managerial and political issues. In doing so, it aims to reflect on the similarities and differences between new and 'old' work practices and problematize discourses surrounding the future of work. This volume is characterized by the diversity of methods mobilized, the plurality of concepts, lenses and theories deployed as well as the richness of the empirical accounts used by the authors. It will appeal to a broad readership of management and organizational scholars as well as sociologists interested in current changes to the world of work.

It's time to acknowledge that not all working women are interested in climbing the corporate ladder or securing the corner office. Most want and need flexible, less life-consuming work to accommodate their real lives, and it's not weak, lacking ambition or letting down the sisterhood to pursue professional fulfillment and financial security through less lofty, or headline-making ways. Eye-opening and practical, Ambition Redefined is a welcome alternative to 'women's business books'. Sollmann calls it like it is: everyday women want and need flexible work that allows them to unapologetically pursue their own brand of ambition and success. She shows them how without sacrificing themselves, their careers or their families. Armed with practical insights and tools, readers will be empowered to go after opportunities beyond traditional definitions of work, career and success. They will learn why they should never leave the workforce, how to make a case for flexibility in a current full-time job, how to find flexible employers, industries and job functions and how to return to work after time away raising children or caring for elderly parents.