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Books > Business & Economics > Business & management > Office & workplace > Working patterns & practices
The network is the pervasive organizational image of the new millennium. This book examines one particular kind of network - the 'knowledge network' - whose primary mandate is to create and disseminate knowledge based on multidisciplinary research that is informed by problem-solving as well as theoretical agendas. In their examination of five knowledge networks based in Canadian universities, and in most cases working closely with researchers in developing countries, the authors demonstrate the ability of networks to cross disciplinary boundaries, to blend the operational with the theoretical, and to respond to broad social processes. Operating through networks, rather than through formal, hierarchical structures, diverse communities of researchers create different kinds of knowledge and disseminate their results effectively across disciplinary, sectoral, and spatial boundaries. Analysis of networks in health, environment, urban, and educational fields suggests that old categories of 'north' and 'south' are becoming blurred, and that the new structures of knowledge creation and dissemination help to sustain collaborative research.
This text describes how government and industry have failed working families and what we can do to get beyond this critical impasse. It draws on systematic national research on how the need to meet family obligations is affecting working Americans of all social classes and ethnic groups. What happens when kids get sick? When an elderly parent is hospitalized? How do poor families - who have been studied in less depth than their middle-class peers - cope with work-family demands? Jody Heymann's documented research points to a widening gap between working families and the health and development of children. She demonstrates how lack of essential services and support lead to increased school failure, chronic illness, and diminished chance of success for adults and children. Outdated labour policy and practice must be brought into the 21st-century argues Heymann.
This one-stop board leadership resource, written by one of the world's leading governance consultants and author of the bestselling Boards That Make a Difference, offers you a broad range of material including the best articles from the Board Leadership newsletter, articles from various publications, and previously unpublished short works. Each chapter has been carefully selected and arranged to provide you with a distillation of John Carver's revolutionary Policy Governance model.
Caring is an essential value in the personal and professional lives of nurses. This book is a response to the call for a theory of nursing as caring. The Nursing as Caring theory is about a unique way of living, caring in the world. This theory provides a view that can be lived in all nursing situations and can be practiced alone or in combination with other theories. Please note there is a ten copy minimum order for this title.
Architects of the Business Revolution is a journey through the remarkable new territory of e-business and the new economy. Dearlove and Coomber identify the entrepreneurs, radicals and thinkers who have made the greatest contribution to this new world. From wunderkinds like Marc Andreessen and Sabheer Bhatia and rocket scientists like Tim Berners-Lee and Vinton Cerf to visionaries like Don Tapscott and Esther Dyson and business engineers like Scott McNealy and Jim Clark, these are the guys and girls you have to know about. Beyond the individuals themselves, Dearlove and Coomber take ideas into action and offer practical guidance drawn from these pioneers.
Speaking to full-time, occasional and aspiring telecommuters, seasoned telecommuter Debra Dinnocenzo offers practical, easy-to-implement "action tips" for making telecommuting as efficient and productive as possible. She covers everything from managing one's own time, balancing telecommuting with family demands, and working effectively with others from afar, to networking the "virtual" way, getting a grip on technological overkill and even resisting the ever-beckoning refrigerator when working at home! There is advice on self-management, keeping in touch with people, and nurturing crucial ties with suppliers, vendors and service providers.
Human capital and organizational capital are increasingly important as a source of value in many firms. But even as this is happening, organizational forms and employment relationships appear to be changing in ways that reduce loyalty and commitment and encourage mobility on the part of employees. Are these changes consistent in ways that contradict traditional theory and wisdom, or is the corporate sector getting a temporary boost in earnings by restructuring and cutting payrolls; but failing to make necessary new investments in human capital? The essays in this book provide intriguing new evidence on these questions. The contributors quantify the degree to which job stability is declining, and the costs of job loss to long-term workers; provide historical perspective on today's workplace changes; explore the reasons why work is being reorganized and decisionmaking tasks are being pushed downward; examine the rationale for and effect of equity-based compensation systems, both in old industries and in the newest high-tech sectors; and assess the "state of the art" of measuring and accounting for investments in human capital. This book is the result of a joint Brookings-MIT conference. In addition to the editors, authors include Eileen Appelbaum, Laurie Bassi, Avner Ben-Ner, Peter Berg, Joseph Blasi, Timothy Bresnahan, Eric Brynjolfsson, Allen Burns, Peter Cappelli, Greg Dow, Lorin Hitt, Douglas Kruse, Baruch Lev, Julia Liebeskind, Jonathon Low, Daniel McMurrer, Louis Putterman, Charles Schultze, and Anthony Siesfeld.
"The ideal of a harmonious and diverse workplace has been given much lip service, but the daily realities of working with people who are not like you have proven to be difficult. Featuring ""voices"" (actual comments from members of diverse groups), this book reveals how individuals feel about their treatment and their relationships on the job. By listening to the ""voices,"" readers will learn to understand what it means to be ""the other"" and so improve communication, morale, and productivity. The range covered is extraordinary: African-Americans, Asian-Americans, Latinos, recent immigrants, disabled workers, gays and lesbians, young and old workers, women, white males. For each group, the book provides: (1) background on the culture and values of that group (2) honest comments from members of the group and a synthesis of the group's most common problems (3) typical scenarios where supervisors and co-workers from diverse groups often hit communication barriers (4) explanations of what went wrong in each situation and how to correct it Many people want to communicate with others, but don't know how. Voices will help them understand diversity not as an academic concept, but as a human reality."
Here is a straightforward and witty handbook for bright young executives and old-timers alike, as well as for those who may know how to negotiate a business deal but can't tell a salad fork from a dessert fork.
Schon seit uber einem Jahrhundert hat sich unsere Arbeitswelt immer wieder verandert. Durch die Covid-19-Pandemie hat die Digitalisierung des Arbeitsplatzes einen nachhaltigen Schub erhalten. Mit dem zunehmenden Ruckgang der Pandemie kehren Fachkrafte wieder in das klassische Buro zuruck. Dennoch ist die Arbeitswelt nicht mehr die, die wir kannten. Der Spagat zwischen Home und Office wird unsere Arbeitswelt dominieren, weshalb es gilt, die Vorteile beider Welten in einer hybriden Arbeitskultur zu vereinen. Doch wie kann dieser Spagat ausgestaltet werden? In diesem Essential werden erste Antworten aus Wissenschaft und Praxis gegeben und Empfehlungen formuliert, die Praktiker*innen in der Strategiefindung helfen sowie Dozierenden und Studierenden als Input fur die weitere Forschung dienen sollen.
Despotism on Demand draws attention to the impact of flexible scheduling on managerial power and workplace control. When we understand paid work as a power relationship, argues Alex J. Wood, we see how the spread of precarious scheduling constitutes flexible despotism; a novel regime of control within the workplace. Wood believes that flexible despotism represents a new domain of inequality, in which the postindustrial working class increasingly suffers a scheduling nightmare. By investigating two of the largest retailers in the world he uncovers how control in the contemporary "flexible firm" is achieved through the insidious combination of "flexible discipline" and "schedule gifts." Flexible discipline provides managers with an arbitrary means by which to punish workers, but flexible scheduling also requires workers to actively win favor with managers in order to receive "schedule gifts": more or better hours. Wood concludes that the centrality of precarious scheduling to control means that for those at the bottom of the postindustrial labor market the future of work will increasingly be one of flexible despotism.
DK brings you a practical guide summarising the skills and secrets you need to to manage a team remotely and get the best out of them. Introducing DK'S Essential Managers - a one-stop guide full of top tips to boost productivity, performance and passion within a business environment. More people are working from home - or remotely in other locations or time zones - than ever before. But with the many advantages the remote- and hybrid-working model brings, there are also brand-new sets of challenges - especially around effective management and getting the best out of teams that aren't in the same room. Jam-packed with all of the skills to get the best out of remote- or hybrid-working, and as a manager running projects and teams remotely - however far the distance may be. Discover how to adapt your management style and get the best out of your team by defining expectations, understanding the unique challenges of working outside the traditional office environment, and setting up new routines, structures, and processes. Pick up useful tips on how to stay focused, motivated, communicate effectively; keep projects on track; and achieve the best results. Enveloped in a slim and sleek design, Essential Managers encompasses: - A practical, "how-to" approach offering readers everything they need to run a project and manage a team remotely. - Step-by-step instructions, tips, checklists, and "Ask yourself" features. - Tables, illustrations, "in-focus" panels, and real-life case studies demonstrate and explain problem-solving, how to build confidence, and how to achieve the very best results. At DK, we believe in the power of discovery. So why not dive deeper into our Essential Managers series? A total of 10 titles, this curated collection of business books will help you hone your power and maximise your potential as an effective manager. Learn how to develop your leadership skills with Essential Managers - Leadership or improve upon your people skills with Essential Managers - Managing People. Tailored to your business goals, discover the DK book that's right for you! Why settle for mediocre management when you can be unbeatable in your business!
Dieses Open-Access-Buch umfasst funfzehn Beitrage aus sechs Verbundvorhaben, die im Rahmen des Foerderschwerpunkts "Arbeit in der digitalisierten Welt" des Bundesministeriums fur Bildung und Forschung unterschiedliche Entwicklungen im Transformationsprozess der Arbeitswelt analysieren, konkrete Loesungsansatze entwickeln und wissenschaftlich begleiten und evaluieren. Die Autoren der Beitrage geben Einblicke in ihre Erkenntnisse und die entwickelten Konzepte. Daraus lassen sich fur Akteure aus Politik und Wirtschaft entsprechende Handlungsempfehlungen ableiten und es ergeben sich neue Forschungsimpulse fur Akteure aus der Wissenschaft.
An innovative, groundbreaking book that will captivate readers of
Malcolm Gladwell, Daniel Pink, "The Power of Habit," and "Quiet"
In recent years, Congress has enacted several federal laws addressing telemarketing fraud and practices. As a result, both the Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) have established regulations covering the $720 billion telemarketing industry in the United States. It is estimated that consumers lose over $40 billion a year to fraudulent telemarketers. Although the vast majority of telemarketers are legitimate business people attempting to sell a particular product or service, there are unscrupulous individuals and companies violating telemarketing rules and promoting various fraudulent schemes aimed at parting consumers from their money. The FCC, FTC, and several consumer groups and government/business partnerships identified in this book provide extensive information on telemarketing. This book provides summaries of the federal laws and regulations particular to telemarketing, the establishment of a national do-not-call registry, and on the options that are available to consumers to attempt to limit the calls that they receive from telemarketers and to report questionable telemarketing practices to local or federal authorities.
Delivers expert guidance on balancing the inherent opportunities for growth with the risks inherent in a hybrid workplace. Remote or office? It's an ongoing debate overtaking productive conversation in many companies. The great debate of remote versus office begins with the myth of separate worlds we all live in: work-life and personal-life. For centuries, work and home were separated by physically going to and from the office. The separation was actually a myth because while we went between two different locations, each of us is one person. Our bosses may have not known anything about our or friends, and vice versa, but we did. Two worlds. One person. Multiply that reality by 6 million workplaces in the United States alone, and it becomes clear how much of a difference to employee and employer satisfaction--and GDP--a healthy hybrid model for work might represent. In this book, Julie Kantor and Felice Ekelman deliver expert guidance on balancing the inherent opportunities for growth with the risks inherent in a hybrid workplace. Given hybrid work is now the norm, leaders need to ensure that remote work is productive, and employees are engaged, both within legal guardrails. This will begin with organizations defining a flexible approach to remote work that aligns with values and business needs. Then, leaders need to be empowered to make decisions regarding how, where and when work is done. These decisions include and impact achieving success, facilitating engagement, attracting, and retaining talent, clarifying roles and responsibilities, maximizing equity, minimizing bias, and establishing a culture in which employees can thrive. Thrive provides an explanation of the various new work arrangements, with insights as to the benefits and shortcomings of each arrangement. Central to the work is a comprehensive outline of the "7-C's" which include culture and communication as a centerpiece to successful leadership. Leaders will find Thrive's practical advice useful: each section includes a host of action items which will enable leaders to implement change in their workplace. For those companies who seek to be known as a "best-in-class" employer, Thrive is a must-read for leadership. Thrive is a resource leaders will turn to again and again for encouragement and advice.
Two pioneering researchers identify key causes of workplace burnout and reveal what managers can do to promote increased productivity and health. Burnout is among the most significant on-the-job hazards facing workers today. It is also among the most misunderstood. In particular, we tend to characterize burnout as a personal issue-a problem employees should fix themselves by getting therapy, practicing relaxation techniques, or changing jobs. Christina Maslach and Michael P. Leiter show why this is not the case. Burnout also needs to be managed by the workplace. Citing a wealth of research data and drawing on illustrative anecdotes, The Burnout Challenge shows how organizations can change to promote sustainable productivity. Maslach and Leiter provide useful tools for identifying the signs of employee burnout, most often exhaustion, cynicism, and ineffectiveness. They also advise managers on assembling and interpreting worker self-evaluation surveys, which can reveal workplace problems and potential solutions. And when it comes to implementing change, Maslach and Leiter offer practical, evidence-driven guidance. The key, they argue, is to begin with less-taxing changes that employees nonetheless find meaningful, seeding the ground for more thorough reforms in the future. Experts estimate that more than $500 billion and 550 million workhours are lost annually to on-the-job stress, much of it caused by dysfunctional work environments. As priorities and policies shift across workplaces, The Burnout Challenge provides pragmatic, creative, and cost-effective solutions to improve employee efficiency, health, and happiness.
As the topic of diversity, equity, and inclusion continues to be of growing importance across all businesses, Diversity, Equity, and Inclusion in Sport provides a comprehensive examination of DEI issues across the sport industry. This text's emphasis on application and critical thinking will guide students in developing their ability to effectively lead sport organizations of all kinds with vision and compassion. With a diverse team of contributors representing a variety of unique perspectives, this text aligns with the Commission on Sport Management Accreditation (COSMA) Common Professional Component content area of diversity issues in sport management. Organized into three parts, Diversity, Equity, and Inclusion in Sport aims to clearly illustrate how to make a true impact in sport settings. Part I delivers foundational knowledge of what diversity, equity, and inclusion mean within sport organizations, including how power and privilege play out in sport organizations to include some and exclude others. Students will develop the skills associated with appreciating and having conversations about differences and learn how understandings about difference affect policy development and decision-making. Part II further develops understanding of diversity, equity, and inclusion through comprehensive coverage of critical areas of diversity that have an impact on the sport industry, including social class and economic status, gender and gender identity, race and ethnicity, disability, political influence and affiliation, religion, and age. Part III is designed to empower sport professionals to become leaders, providing actionable advice on promoting and successfully implementing best practices. Students will learn about connecting difficult conversations to leadership, planning strategically, assessing organizational climate, and using sport as a platform for social change. Each chapter opens with a real-life scenario introducing the chapter's topic and closes with exercises to prompt critical thinking about the issues raised. Sport Industry Leader Profiles provide interviews with leading professionals for practical, informed opinions on the issues presented. Sport Industry Diversity Initiative sidebars feature organizational approaches to DEI issues. Diversity, Equity, and Inclusion in Sport addresses the key areas and challenges surrounding DEI in the sport industry and examines the role of sport in effecting social change. With practical application skills on incorporating knowledge into decision-making, current and future professionals alike will be prepared to lead sport businesses as diverse, equitable, and inclusive environments.
We all need more hours in the day, as we spend more time than ever
working, studying and caring.
Business is Personal. A statement on life as a business owner. Being the leader of your own life is the greatest lesson in business. Your business is personal as it is yours. We live in a fast paced, over-connected world. Relying on your own instincts and knowing the dreams you hold for your version of success, ambition and happiness will ensure you have the life you want and not the life you compare yourself with. Business is Personal shares the areas of business that are rarely discussed, but have been learned the hard way by Penny and others. The emotions we need to understand, the mind we can be in control of, and tools Penny learned, following years of hard work and many challenging moments. Penny has poured her heart into this book and it is incredibly revealing.
Remote working makes us happier, more productive and more profitable, but it can bring its own set of challenges. How do we manage our work-life balance; communicate and collaborate effectively as teams; and ensure our technology is efficient? In Work Remotely, Penguin Business Experts Anastasia Tohme and Martin Worner explain everything you need to know: - Set your own targets and monitor productivity - Establish boundaries between working hours and free time - Manage effective communication and decision-making at a distance Including case studies from the companies around the world who are innovating and revolutionizing the way we work, Work Remotely shares useful advice and practical tips to ensure you get the most out of working away from the office environment.
Meditation has become an essential skill in every business leader’s toolkit, helping leaders adapt to and better handle ever-increasing complexity in their day-to-day environments. The benefits of meditation are varied, and undeniable. Studies on meditation programmes in the workplace show a marked improvement in productivity, decision-making, problem-solving and listening skills.Meditation can bring balance, meaning and mindfulness into the workplace, raise EQ and executive function, and improve the quality of one’s work life. It also reduces stress and anxiety. If you thought that meditation was too ‘woo-woo’, time-consuming or difficult to do, think again. Meditation for Business Leaders demystifies the practice by sharing examples of top global CEOs who meditate and includes plenty of solid research to back all the benefits. The book also provides simple, step-by-step guidelines for more than 60 different techniques – from beginner to adept – that you can practise and enjoy. Whether you have just five minutes to spare, or 50 – choose an exercise that fits your schedule and desired outcome. This full colour, illustrated guide includes meditations, mindfulness and breathing exercises, mudras, and postures for you to experiment with to bring greater calm, balance, and wellbeing into your day. Background, benefits, and tips are provided for each technique. The author also guides you on how to introduce a meditation programme into your workplace. |
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