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Books > Reference & Interdisciplinary > Communication studies
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Communicating Professionally - A How-to-do-it Manual for Library Applications (Paperback, 2nd Revised edition)
Loot Price: R2,082
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Communicating Professionally - A How-to-do-it Manual for Library Applications (Paperback, 2nd Revised edition)
Series: How-to-do-it Manuals, No. 3
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This expanded text has been rewritten to better serve the verbal
and written communication needs of the modern library. Many types
of communication are covered including: public speaking and
conducting interviews; leading group discussion; public service
announcements; and writing memos, letters, and formal reports. This
edition features: an expanded section on mastering individual
skills; sensitivity to cultural, ethical, and linguistic issues;
using voice mail and e-mail; practicing netiquette in chat groups;
designing WWW pages; teleconferencing and videoconferencing; using
presentation software; and teaching skills to support staff.
Practical tips and skills training exercises, examples of common
library situations, research facts, and reference to sources for
more information round out this practical guide. This work may be
of use to library staff, volunteers. information and referral
counsellors, and staff trainers.
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