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Digital Marketing Analytics - Making Sense of Consumer Data in a Digital World (Paperback, 2nd edition)
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Digital Marketing Analytics - Making Sense of Consumer Data in a Digital World (Paperback, 2nd edition)
Series: Que Biz-Tech
Expected to ship within 12 - 17 working days
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Distill Maximum Value from Your Digital Data! Do It Now! Why hasn't
all that data delivered a whopping competitive advantage? Because
you've barely begun to use it, that's why! Good news: neither have
your competitors. It's hard! But digital marketing analytics is
100% doable, it offers colossal opportunities, and all of the data
is accessible to you. Chuck Hemann and Ken Burbary will help you
chop the problem down to size, solve every piece of the puzzle, and
integrate a virtually frictionless system for moving from data to
decision, action to results! Scope it out, pick your tools, learn
to listen, get the metrics right, and then distill your digital
data for maximum value for everything from R&D to customer
service to social media marketing! Prioritize-because you can't
measure and analyze everything Use analysis to craft experiences
that profoundly reflect each customer's needs, expectations, and
behaviors Measure real digital media ROI: sales, leads, and
customer satisfaction Track the performance of all paid, earned,
and owned digital channels Leverage digital data way beyond PR and
marketing: for strategic planning, product development, and HR
Start optimizing digital content in real time Implement advanced
tools, processes, and algorithms for accurately measuring influence
Make the most of surveys, focus groups, and offline research
synergies Focus new marketing investments where they'll deliver the
most value * Identify and understand your most important audiences
across the digital ecosystem "Chuck and Ken lead marketers clearly
and efficiently through the minefield of digital marketing
measurement. And they do so with a lightness of touch and absence
of jargon so rare in this overhyped, much-misunderstood ecosystem."
- Sam Knowles, Founder & MD of Insight Agents; author of
Narrative by Numbers: How to Tell Powerful & Purposeful Stories
with Data
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