Imagine a records management (RM) future where the user community collectively describes the value and properties of a record using the wisdom of the crowd; where records retention, description and purpose are determined by their users, within general boundaries defined by the records manager. It may sound far-fetched, but could represent a way forward for managing records. It has never been more apparent that RM as traditionally practised will soon no longer be fit for purpose. With the increasing plurality of information sources and systems within an organization, as the deluge of content increases, so the percentage of the organization's holdings that can be formally classed as records declines. In the Web 2.0 world new technology is continually changing the way users create and use information. RM must change its approach fundamentally if it is to have a role to play in this new world. This provocative new book challenges records managers to find time amidst the daily operational pressures to debate the larger issues thrown up by the new technological paradigm we are now entering, and the threat it poses to established theory and practice. A range of stimulating ideas are put up for discussion: why not, for instance, embrace folksonomies rather than classification schemes and metadata schemas as the main means of resource discovery for unstructured data? Adopt a ranking system that encourages users to rate how useful they found content as part of the appraisal process? Let the content creator decide whether there should be any access restrictions on the content they have created? Readership: This is a thought-provoking book which questions received wisdom and suggests radical new solutions to the very real issues RM faces. Every records manager needs to read this challenging book, and those that do may never think about their profession in quite the same way again.

The Makerspace Librarian's Sourcebook, edited by technology expert Ellyssa Kroski, is an essential all in one guidebook to makerspaces written specifically for libraries. This practical volume provides an invaluable resources for librarians seeking to learn about the major topics, tools, and technologies relevant to makerspaces today. Containing cutting-edge guidance from a range of international experts, this collection is packed with practical tips and case studies for the field's most tech-savvy innovators. This book: * Shows readers how to start their own makerspace from the ground up, covering strategic planning, funding sources, starter equipment lists, space design, and safety guidelines * discusses the transformative teaching and learning opportunities that makerspaces offer, with tips on how to empower and encourage a diverse maker culture within the library * delves into 11 of the essential technologies and tools most commonly found in makerspaces, ranging from 3D printers, Raspberry Pi, Arduino, and wearable electronics to CNC, Legos, drones, and circuitry kits * includes an assortment of practical, ready to implement, project ideas. This hands-on sourcebook will be useful reading for librarians using technology in teaching and learning in their libraries, as well as those considering whether to set up a makerspace, or with one already up and running.

Designed for experienced librarians, librarians new to the profession, and library school students, Online Teaching and Learning: A Practical Guide for Librarians provides a comprehensive framework that encompasses all aspects of planning, designing, creating, implementing, and assessing online learning for all types of libraries, including public, academic, special, and K-12. It also provides a valuable guide for teachers, administrators, and other educators. Online Teaching and Learning: A Practical Guide for Librarians features three main sections: *Section I: Theory into Practice forms the basis in theory of learning that ultimately influences practice. It includes definition, importance in today's society, benefits and challenges, and categories and types of online learning with examples to illustrate each. *Section II: Creating Online Instruction explores how to create an online course--describing components and stepping through the process using a model on the topic of information literacy. Design and instructional tips for creating other types of online instruction are also given. *Section III: Practical Applications provides examples of different types of online instruction and materials in all types of libraries. Then, step-by-step detail explains how librarians can create this type of instruction and/or learning materials on their own. Included are worksheets, handouts, and exercises. Online Teaching and Learning: A Practical Guide for Librarians puts it all together to provide what the library must consider as it prepares for this new challenge and opportunity. It provides a comprehensive guide instructing online programs how to employ library services as part of their program. It is also designed to instruct librarians to incorporate the skills necessary to build a virtual library environment and teach the skills required to meet the needs of online learners. As the educational landscape changes with blended and online learning taking center stage, new and established librarians need a guide to inform them of skills they will need and show them how to create the resources for their new online audience.

New Methods of Teaching and Learning in Libraries is a one-stop introduction to the role of technology in teaching and learning in libraries. Emerging models of library instruction and library support of instruction will be presented. Increasingly, librarians are called upon to partner with educational faculty and community members to deliver content and support innovative educational initiatives. Since libraries reach across academic disciplines and provide resources for the greater community, they are uniquely positioned to provide services and technologies that are available to many, bringing innovation out of silos and facilitating innovation in the community. Chapters covered include: * Active Learning in Collaborative Spaces * Creating Library Spaces that Foster Creation * Teaching Beyond the Library Walls * Teaching Skills for Career Success * Multimedia in Library Education * The Future of Mobile Libraries * Teaching and Learning in the Library of the Future Innovative programs will be highlighted and practical examples will be provided.

Integrating LibGuides into Library Websites introduces ideas and options for both newer users and administrators. This book covers responsive, mobile-first web design, and provides overviews and in-depth information for LibGuides authors and administrators. Topics covered include: *Introduction: If you're new to LibGuides, learn the ins and outs as well as how to maximize functionality through the use of the new version and LibApps *Administration and Management: Learn about the administrator's role in LibGuides and how you foster cooperation and integration between content creators and users *Usability and Accessibility: Using theoretical and concrete ideas, improve LibGuides content and user experience *Pedagogy: Through tips and best practices, learn how to enhance the classroom experience by incorporating LibGuides into teaching Level-up your LibGuides content with improved accessibility and usability. Imbue your LibGuides instructional support with sound pedagogical theory. It's great to have a useful, accessible site as a starting point. Take your LibGuides to the next level using sound pedagogical design and practices. Through detailed instructions and real life examples, this authoritative LITA Guide provides you with the tools and knowledge to enhance and invigorate your LibGuides experience.

In a world of users that routinely click "I Agree" buttons, librarians may be the lone voice raising an alert to the privacy, use, and ownership issues arising in connection with the design and implementation of digital rights management (DRM) technologies. DRM reflects the efforts of copyright owners to prevent the illegal distribution of copyrighted material - an admirable goal on its face. A common misunderstanding is that DRM is copyright law. It is not. Rather it is a method of preventing copyright infringement; however, if unchecked, DRM has the potential to violate privacy, limit ownership rights, and undermine the delicate balance of rights and policies established by our current system of copyright. All three of these arenas are critical for both librarians and their users. Reflecting the shift from ownership to access, libraries are increasingly providing access to rights-protected digital content. Libraries strive to provide access to rights-protected content in a manner that protects both the content creator and the privacy of the user. DRM encompasses a variety of technologies and strategies utilized by content owners and managers to limit access to and the use of rights-protected content. Librarians need to understand DRM to effectively enable users to access and use rights-protected digital content while at the same time protecting the privacy of the user. Designed to address the practical operational and planning issues related to DRM, this guide explores the critical issues and challenges faced by librarians. After reading it, librarians will better understand: *the digital content rights protection scheme; *the various DRM technologies and how they are used; *how to use authentication and authorization standards, strategies, and technologies; and, *the privacy and security issues related to DRM. Edited by two librarians who also hold law degrees, this is a best practices guide for front-line librarians on how to best respond to the impact of DRM schemes on collection development, staffing, budget, service, and other library concerns.

The ever expanding usage of mobile technologies has dramatically changed how we access information and how we as a society expect to access information. With mobile technologies becoming available to an increasing majority of the population, users are constantly connected to information. The rapid expansion of mobile technology has had a profound impact on many different sectors, industries, and institutions, among those that have been affected are libraries. With more users expecting access to information and resources in a mobile optimized format, libraries have had to adapt to meet the needs of users. This has entailed evaluating various library services and resources to determine how to best meet the needs of mobile users. Additionally, mobile technology has changed the way that websites are designed, and has led to an increasing popular type of web design know as responsive web design (RWD). This enables web developers to design websites with one code base that are optimized for a wide range of devices from desktop computers to smartphones. Libraries must keep their mobile services current or risk becoming obsolete. Based on research, examples, and experience using mobile technology, this book will include topics such as: *The impact of mobile technology *Mobile technology and the Digital Divide *Implications for library staff and vendors *Responsive Web Design *Wearable technology in library services Mobile Technologies in Libraries: A LITA Guide is written for library staff interested in how mobile technologies have changed the way we access, and expect to access, information, as well as how libraries can incorporate and adapt to mobile technology.

Data Visualization: A Guide to Visual Storytelling for Libraries is a practical guide to the skills and tools needed to create beautiful and meaningful visual stories through data visualization. Learn how to sift through complex datasets to better understand a variety of metrics, such as trends in user behavior and electronic resource usage, return on investment (ROI) and impact metrics, and data about library collections and repositories. Sections include: * Identifying and interpreting datasets for visualization * Tools and technologies for creating meaningful visualizations * Case studies in data visualization and dashboards Data Visualization also features a 20-page color insert showcasing a wide variety of visualizations generated using an array of data visualization technologies and programming languages that can serve as inspiration for creating your own visualizations. Understanding and communicating trends from your organization's data is essential. Whether you are looking to make more informed decisions by visualizing organizational data, or to tell the story of your library's impact on your community, this book will give you the tools to make it happen.

Innovative LibGuides Applications: Real World Examples shows both new and experienced users methods to utilize the platform in ways that they may not have previously considered. This includes topics such as website and learning management system integration, digital collections, data-drive decision-making, information literacy instruction, library administration, and a system-wide case study. Each chapter features ideas that you can implement immediately, or over time, as is appropriate to your own needs. Further, they are adaptable-tweak as you see fit! Divided into sections, this book examines different uses and approaches to LibGuides: * Website and learning management system (LMS) integration: examine how LibGuides can be used as, or closely integrated with, the library website and/or your institutions' LMS. Various examples are provided that you may be able to adapt at your own organization. Not every solution worked as anticipated-our authors address this, as well. * Digital collections: Two alternate approaches are presented. One looks at exhibitions and their application as outreach tools. The other looks at creating a digital museum within LibGuides. These are "can't miss" chapters for those that wish to more deeply explore digital collections and LibGuides viability. * Data-drive decision-making: Learn how some institutions are mining and utilizing data collected within LibApps/LibGuides. In both cases, the data examined helped institutions to improve library services while articulating a clear purpose (and use) for each data point. * Information literacy: Explore two different methods for revamping your instruction program through utilization of the platform. * Library administration: Discover how internal and external processes may be augmented through the use of LibApps/LibGuides. * System-wide case study: See how a community college system in North Carolina has each implemented (or not) LibApps/LibGuides on their respective campuses. This section shows how different institutions may decide to use the platform in different ways-all while attempting to improve their own services. Upon completion of this authoritative LITA Guide, readers will come away with the knowledge and tools to maximize their LibGuides experience

In its new fifth edition, which has been completely updated and reorganized, this one-stop overview of all technologies used in libraries today is more comprehensive and compelling than ever. The perfect primer for LIS students, Burke's guide should also be at the top of the list for any current or future library professional looking to stay at the forefront of technological advancement. It gives readers a sound and sensible way to consider, access, and use library technologies to better meet the needs of library users. Its incisive coverage includes: complete analysis of the librarian's technological toolbox for teaching, security, databases, and more; expert advice on how to compare and evaluate competing technology solutions; mobile devices and technology, social media, streaming media, and privacy; makerspaces and other technology programing; updated content on open source catalog systems, discovery layers, and related elements of library management systems; a new section on learning management systems (LMS); websites, web-based services, and free information resources; improved guidance on usability; new technology predictions for the future, with tips on how to stay up to date with the latest developments; and a glossary of useful terms. Informed by a large-scale survey of librarians across the spectrum of institution types, this guide will be a true technology companion to novices and seasoned LIS professionals alike.

The Librarian's Introduction to Programming Languages presents case studies and practical applications for using the top programming languages in library and information settings. While there are books and Web sites devoted to teaching programming, there are few works that address multiple programming languages or address the specific reasons why programming is a critical area of learning for library and information science professionals. There are many books on programming languages but no recent items directly written for librarians that span a variety of programs. Many practicing librarians see programming as something for IT people or beyond their capabilities. This book will help these librarians to feel comfortable discussing programming with others by providing an understanding of when the language might be useful, what is needed to make it work, and relevant tools to extend its application. Additionally, the inclusion of practical examples lets readers try a small "app" for the language. This also will assist readers who want to learn a language but are unsure of which language would be the best fit for them in terms of learning curve and application. The languages covered are JavaScript, PERL, PHP, SQL, Python, Ruby, C, C#, and Java. This book is designed to provide a basic working knowledge of each language presented. Case studies show the programming language used in real ways, and resources for exploring each language in more detail are also included.

A comprehensive guide for all sizes of libraries, this book guides you through the entire process of effectively redesigning your library's website-from evaluating your current site and understanding user needs, to creating a budget, through to launching and maintaining your updated site. For today's increasingly web-savvy patrons, your library's website is a critical aspect of your services and user experience. If it's time for a website makeover for your library, this book will take you through the process step-by-step, sharing lessons learned and pointing out pitfalls to avoid. The end result? You'll delight your patrons with easy-to-find information, wow your director with an easy-to-use content management system (CMS), and impress your board with a website that clearly communicates your library's value. Written by two veterans of the process who have presented workshops on this topic, this book covers the entire process of library website redesign: from evaluating your current website, to making the decision of whether to hire a web developer or do it in-house, to usability testing. It also addresses budgeting, making content and design decisions, the launching process, marketing, and upkeep of your new site. Presents an approachable, complete guide that covers all steps in the process of revamping a library website, turning a potentially daunting challenge into a doable project, even for those without technical backgrounds Describes various ways of handling specific steps for different sizes and types of libraries-from a "DIY" approach to cost-effective ways of hiring outside professionals Provides an invaluable resource for librarians and library staff members charged with the task of designing or redesigning their library's website as well as for web developers and designers who work with libraries

Planning and implementing a 3D printing service in a library may seem like a daunting task. Based upon the authors' experience as early adopters of 3D technology and running a successful 3D printing service at a large academic library, this guide provides the steps to follow when launching a service in any type of library. Detailed guidance and over 50 graphics provide readers with sage guidance and detailed instructions on: *planning a proposal *printer selection tips *preparing the location *addressing staff concerns for new service *developing service workflows and procedures *managing inevitable disasters *developing policies *conducting the "reference interview" for 3D printing *staff training tips *outreach activities This book brings into one place all the guidance you need for developing and implementing a 3D printing service in any library.

Provides readers with a view of the changing and emerging roles of electronic books in higher education. The three main sections contain contributions by experts in the publisher/vendor arena, as well as by librarians who report on both the challenges of offering and managing e-books and on the issues surrounding patron use of e-books. The case study section offers perspectives from seven different sizes and types of libraries whose librarians describe innovative and thought-provoking projects involving e-books. Read about perspectives on e-books from organizations as diverse as a commercial publisher and an association press. Learn about the viewpoint of a jobber. Find out about the e-book challenges facing librarians, such as the quest to control costs in the patron-driven acquisitions (PDA) model, how to solve the dilemma of resource sharing with e-books, and how to manage PDA in the consortial environment. See what patron use of e-books reveals about reading habits and disciplinary differences. Finally, in the case study section, discover how to promote scholarly e-books, how to manage an e-reader checkout program, and how one library replaced most of its print collection with e-books. These and other examples illustrate how innovative librarians use e-books to enhance users' experiences with scholarly works.

With the world becoming increasingly more dependent upon the Internet, libraries offer an essential service by providing access to this worldwide network. To help their patrons, modern librarians must have a thorough understanding of this technology. Integrating the Web into Everyday Library Services: A Practical Guide for Librarians is a comprehensive guide to a variety of aspects of Internet use and research. The book is basic, assuming only a basic understanding of computer use and Internet research. This guide begins with: *a basic explanation of the mechanics of the Internet and World Wide Web, then moves on to *explore the variety of ways that a user can discover online information, *how information is stored online via the cloud, and *how a librarian can enhance his or her library's online presence. Later chapters explain: *how to use the Internet to communicate, *how to help patrons research and evaluate information, and *how to protect patrons and yourself from online dangers. The final chapter is devoted to helping librarians solve basic computer problems that their patrons may encounter, including troubleshooting Internet connections.

Today's library patrons are browsing the Web on a variety of devices including tablets, e-readers, mobile phones, and desktops. Responsive web design employs techniques that will enable your library's website to automatically adapt to whatever screen size it's being viewed on. Learn how to utilize CSS techniques such as fluid grids and flexible images combined with responsive design techniques such as media queries to deliver an optimal experience for your library patrons regardless of device. Design one website to fit them all. With both beginner and expert developers in mind, this complete handbook guides the reader through the process of developing and launching their own Responsive Web Designs and introduces the craft of building multi-screen experiences. Online demos and downloadable code files are included for all projects: *Adapting your Existing Layout into a Responsive Layout - A RWD Retrofit *Building a Responsive Layout from Scratch - A RWD Bookreader *Creating a Responsive Contact Form - "Get a Library Card" *Creating a Responsive Search Interface *Creating a Responsive Single Page Application - "Mobile Feed App" *Using an RWD Framework for a complete site: Twitter Bootstrap

Over 52 million tablet devices were sold during the fourth quarter of 2012 and sales are predicted to continue to increase in years to come. These lightweight mobile computing devices are quickly becoming an integral part of patrons' everyday lives. Libraries are responding by incorporating them into their programs and services. Using Tablets and App in Libraries outlines how libraries can support this new BYOD (bring your own device) culture including offering app events and instruction, installing mounted tablets within the library, offering tablet lending programs, initiating tablet training programs for staff, and ways to evaluate and use quality apps. Discover how you can implement a successful tablet program in your library. Through this comprehensive guide, readers will learn: * How to integrate the potential of tablet technology into existing library programs and staff workflows *How to Host a Staff Training Technology Petting Zoo *How to provide tablet support and training for your patrons *How to use tablets in your story time and other children's programming *How to circulate tablets in your library *How to use tablets to promote library services *How to use tablets in your physical spaces to provide and gather information

WordPress is not only the most popular blogging software in the world, but it is also a powerful content management system that runs more than 23 percent of all websites. The current version alone has been downloaded almost 20 million times, and the WordPress community has built more than 38,000 plugins to extend and enhance the system. Libraries are using this technology to create community-oriented websites, blogs, subject guides, digital archives, and more. This hands-on, practical book walks readers through the entire process of setting up a WordPress website for their library, provides tips and best practices for using themes and library-oriented plug-ins, and contains information on how to use WordPress to create nontraditional library websites. No matter your library's size or resources, this all-in-one practical manual will show you how to improve your website by building it in WordPress through projects such as: *How to Install and Use Common Plugins *How to Install and Customize a Theme *How to Build an Exhibit to Display an Image Collection *How to Analyze and Manage Your Content in WordPress *How to Create Re-Usable Chunks of Text With Shortcodes *How to Build a Professional Library Website

MOOCs or massive open online courses that can be attended by hundreds of thousands of students at the same time have become wildly popular in recent years, and have begun to gain traction with libraries as well. There are many potential roles for libraries in MOOCs including: development, support, assessment, modeling, teaching, and preservation. In MOOCs and Libraries, learn how you can utilize MOOCs for staff training, bibliographic instruction, supporting faculty curriculum, and more! Readers of this start-to-finish guide to MOOC's in libraries will learn all about MOOC creation, from early stage planning, pedagogy, and equipment selection, to filming and launch, including: *How to Choose Hardware and Software for Your MOOC *Planning your first MOOC project *Planning for a Library MOOC Video Project *How to Develop MOOC Scripts *Storyboarding *Choosing a MOOC Filming Location *How to create MOOCs for bibliographic instruction *How to create MOOCs for staff training *How to create video lectures and screencasts

Emerging devices are placing powerful computing abilities into the wardrobes of consumers through wearable technology which combines fashion and function in new and exciting ways. The most recognizable of these emerging gadgets is Google Glass. Wearable Technology: Smart Watches to Google Glass for Libraries provides a comprehensive overview of the current wearable technology landscape, the types of devices and functionality available, the benefits and limitations of this type of technology, and how you can make use of it in your library. Learn the ins and outs of Google Glass and other devices along with the privacy and other concerns that your organization needs to know about. With this informative handbook, Discover how you can utilize use these new tools for language translations, creating videos, providing mobile reference, and much more. In this "how-to" guide for incorporating wearable technology into your library's services, programming, and activities, you will learn: *How to circulate wearable technology in your library *How to Use Google Glass as an Alternative to Traditional Info/Reference *How to Initiate a Wearable Technology Training Program for Library Staff *How to create first-person videos using GoPro Cameras *How to add real-time translation services using Google Glass *How to use wearable technology as a promotional tool for your library *Make Your Own Immersive Virtual Reality Headset using Google Cardboard

Today's libraries are taking advantage of cutting-edge technologies such as flat panel displays using touch, sound, and hands-free motions to design amazing exhibits using everything from simple computer hardware to advanced technologies such as the Microsoft Kinect. Libraries of all types are striving to add new interactive experiences for their patrons through exciting digital exhibits, both online and off. Digital Collections and Exhibits takes away the mystery of designing stunning digital exhibits to spotlight library treasures by walking the reader through implementation projects that are sure to astound and impress. This collection of easy-to-follow instructions will give readers the knowledge and confidence to create and design their very own extraordinary digital exhibits. Readers will learn: *How to Create a Digital Exhibit Using Omeka.net *How to Create a Hands-Free Digital Exhibit Showcase with Microsoft Kinect *How to Create a Digital Exhibit Using Open Exhibits *How to Create 3D Objects and Add them to Online Exhibits

Google Earth is a research, mapping, and cultural exploration tool that puts the whole world in your hands, then hands over the tools to let you build your own world. The uses of Google Earth in academia, in libraries, and across disciplines are endless and each year more innovate research projects are being released. Since its launch, Google Earth has had an enormous impact on the way people think, learn, and work with geographic information. With easy access to spatial and cultural information, and with customizable map features and dynamic presentation tools, Google Earth is an attractive option for anyone wishing to host projects and to share research findings through a common online interface. This easy-to-read, practical guide: *Demonstrates how Google Earth has been used as a resource for research *Showcases library path finders, discovery tools, and collections built with Google Earth *Discusses how Google Earth can be embedded into various library services *Highlights effectives uses of Google Earth in specific-discipline education, and provide step-by-step sample classroom activities *Introduces Google Earth features, data, and map making capabilities *Describes Google Earth-related online resources After reading this guide, librarians will be able to easily integrate Google Earth's many facets into their services and help teachers integrate it into their classrooms. Because so many librarians are educators and subject specialists, they can customize the learning outcomes for students based on the subject being studied. This book presents a cross-disciplinary overview of how Google Earth can be used in research, in teaching and learning, and in other library services like promotion, outreach, reference and very importantly collection and resource exploration and discovery. This comprehensive guide to using Google Earth is for public, school, academic, and special libraries serving from the elementary level through adult levels. Although articles have been written about specific subjects and specific library projects, this is the first published that offer a one-stop-shop for utilizing this online product for library-related purposes. Librarians reading this book will gain the Google Earth skills required to be able to not only use it themselves, but also teach others in how to use this online technology.

Here's a one-stop snapshot of emerging technologies every librarian should know about and examples that illustrate how the technologies are being used in libraries today! The e-book includes videos of interviews with librarians that are using them. The videos are available on a web site for people who purchase the print book. The first four chapters-Audio & Video, Self- and Micro-Publishing, Mobile Technology, and Crowdfunding-all look at older technologies reinvented and reimagined through significant advances in quality, scale, or hardware. Many libraries were already using these technologies in some way, and are now able to change and adapt those uses to meet current needs and take advantage of the latest improvements. The two next chapters look at new technologies: wearable technologies and the Internet of Things (simple but powerful computers that can be embedded into everyday objects and connected to controllers or data aggregation tools). The last two chapters-Privacy & Security and Keeping Up With Technology-are all-purpose topics that will continue to be affected by new developments in technology. Each of these chapters offers a brief overview of background information and current events, followed by a list of advantages and challenges to using these technologies in a library setting. The authors highlight the most useful or most well-known tools and devices, then specify how these technologies might be used in a library setting. Finally, they look at a variety of current examples from libraries in the United States and around the globe.

From the Forward by Michael Lesk: Google has now developed services far beyond text search. Google software will translate languages and support collaborative writing. The chapters in this book look at many Google services, from music to finance, and describe how they can be used by students and other library users. Going beyond information resources, there are now successful collaboration services available from Google and others. You can make conference calls with video and shared screens using Google Hangouts, Writing documents with small numbers of colleagues often involved delays while each author in sequence took over the writing and made edits. Today Google Docs enables multiple people to edit the same document at once. An ingenious use of color lets each participant watch in real time as the other participants edit, and keeps track of who is doing what. If the goal is to create a website rather than to write a report, Google Sites is now one of the most popular platforms. Google is also involved in social networking, with services such as Google+ Other tools view social developments over time and space. The Google Trends service, for example, will show you when and where people are searching for topics. Not surprisingly, searches for "swimwear" peak in June and searches for "snowmobile" peak in January. The Complete Guide to Using Google in Libraries, Volume 2: Research, User Applications, and Networking has 30 chapters divided into four parts: Research, User Applications, Networking, Searching. The contributors are practitioners who use the services they write about and they provide how-to advice that will help public, school, academic, and special librarians; library consultants, LIS faculty and students, and technology professionals.

Carol Smallwood's The Complete Guide to Using Google in Libraries, Volume 1: Instruction, Administration, and Staff Productivity explores how Google's suite of tools, from Google Docs (now Google Drive), Google Scholar, Hangout, Forms, and others made freely available to the Internet Community can be used by libraries to expand the role of digital operations in the management of library materials, to communicate with their patrons and collaborators, to exploit the resources on the Web, and many others. The book has 29 chapters organized into sections that focus on ways that Google's suite of tools can be applied to address problems in a specific area of library concern. The section headings are: Library Instruction for Users; Collaboration within and among libraries; Library Administration; Collection Management; and Library Productivity. In each topical area, the chapters show how librarians are taking advantage of these tools to change the way that their library works. All of this without the burden of an additional bill to pay. Through these carefully selected case studies from real libraries, you will be able to learn about the surprising and powerful potential that exists through Google tools to improve library operations.