This book, first published in 1992, outlines the issues, indicates major trends, and sets challenges for libraries and publishers concerning new technologies and serials. Libraries in Australia and New Zealand have struggled for years with the problems of distance and cost in a print-oriented publishing industry dominated by countries half way across the globe. This book provides practical advice on the need for Australasian libraries to become actively involved in the possibilities of this new technology in order to maximize the benefits for themselves and their clients. Throughout the book, the contributors emphasize the need for improved communication between authors, publishers, information technology specialists, libraries, and users, and propose a standardization of formats and delivery systems to aid easy cooperation between such diverse groups. The chapters stress the need for user-friendly access to information along with education programs that are tailor-made to meet different access requirements.

This book, first published in 1997, gives an overview of how the Internet is used in academic libraries, with a focus on the dual role librarians serve as instructors and researchers. It includes concise summaries, keyword listings, and up-to-date bibliographies for each chapter. It contains in-depth coverage of, among others: a research planning process that leads searchers to logical sources on the web and a systematic analysis of the results; a case study from the University of Texas at Austin that shows how to integrate information literacy skills into traditional services and partnerships; the development of a web page by a government documents department and a navigational tool developed by a physics laboratory; and identification and evaluation of internet resources for test and measurement tools for education and psychology and a selected bibliography listing resources for internet trainers.

This book, first published in 1987, expertly addresses the impact of automation on the profession of librarianship in terms of its practitioners, standards, and underlying philosophy. In clear and understandable language, it focuses - with practical examples - on the important decision of the location of the computer - at the library site or a remote automation centre. Designed to be a practical guide to host computer location, this articulate book also addresses the broad professional issues of library automation.

Electronic bill presentment and payment (EBPP) is revolutionizing the billing process by offering online and real time presentment of bill content and payment choices. EBPP is the easy way of viewing billing status, remittance items, and presenting balances using a universal browser from any location. In contrast to paper-based bills, electronic billing enables service providers to combine billing with advanced customer care and improved customer relationship management.

Electronic Bill Presentment and Payment presents the essentials about this new way of viewing and paying bills. The author defines basic business models, such as biller direct and various consolidator model options, allocates the right tools to each of the models, and differentiates between the needs of principal industries. The text describes how to build and implement value added capabilities such as personalization, up-selling, online dispute management, and better control of the accounts payable and receivable process can significantly improve customer care and customer relationship management on behalf of service providers.

About the Author:
Kornel Terplan is a telecommunication expert with more than 30 years of highly successful multi-national consulting experience. He has provided consulting, training, and product development services to over 75 national and international corporations on four continents. He has served on the editorial board for over 140 articles, 22 books, and 115 papers. Dr. Terplan has designed five network management related courses and conducted over 80 seminar presentations in 15 countries.

Classification now has to encompass 'non-physical' media such as the Internet, yet still ensure access to knowledge held in traditional physical forms on library shelves. What does this mean for the future, and can classification cope with the virtual library? Written by a group of internationally-known specialists, this book reassesses traditional classification principles and the extent to which they provide the right basis for modern information storage and retrieval. First posing the radical question of whether classification is still really necessary, the book proceeds by emphasizing the need for systematic knowledge organization, with two chapters concentrating on classification in relation to IT and the Internet. Later chapters re-examine how present systems - Dewey Decimal Classification, Universal Decimal Classification and Library of Congress Classification - are likely to adapt, and provide a wealth of information sources for investigating the subject further. The Future of Classification delves deep into what makes knowledge-seeking successful. Those studying information storage and retrieval, and managers wanting to improve retrieval methods on which their service depends should read it.

The ever expanding usage of mobile technologies has dramatically changed how we access information and how we as a society expect to access information. With mobile technologies becoming available to an increasing majority of the population, users are constantly connected to information. The rapid expansion of mobile technology has had a profound impact on many different sectors, industries, and institutions, among those that have been affected are libraries. With more users expecting access to information and resources in a mobile optimized format, libraries have had to adapt to meet the needs of users. This has entailed evaluating various library services and resources to determine how to best meet the needs of mobile users. Additionally, mobile technology has changed the way that websites are designed, and has led to an increasing popular type of web design know as responsive web design (RWD). This enables web developers to design websites with one code base that are optimized for a wide range of devices from desktop computers to smartphones. Libraries must keep their mobile services current or risk becoming obsolete. Based on research, examples, and experience using mobile technology, this book will include topics such as: *The impact of mobile technology *Mobile technology and the Digital Divide *Implications for library staff and vendors *Responsive Web Design *Wearable technology in library services Mobile Technologies in Libraries: A LITA Guide is written for library staff interested in how mobile technologies have changed the way we access, and expect to access, information, as well as how libraries can incorporate and adapt to mobile technology.

Going Digital: Strategies for Access, Preservation, and Conversion of Collections to a Digital Format offers you succinct and analytic views of the problems and benefits of digital resources in the traditional academic library. Library administrators, collection managers, and librarians will learn the advantages and disadvantages of traditional and digital collections and the costs of providing local access or implementing remote access to digital collections. Originally presented at a series of five symposiums sponsored by the Research Libraries Group, the articles inGoing Digital will help you decide upon a cost-effective collection method that will meet the needs of your library, your patrons, and your budget.The chapters in this text are written by the nation 's leading librarians who pose and answer questions about hardware and software needed for digital libraries, the costs involved, establishing and maintaining access to digital collections, copyright concerns, and long-term preservation problems. Going Digital gives you insight into factors that will help you decide what will best meet the goals of your library, such as: the advantages and disadvantages of preserving microfilm and digital conversion choosing the correct hardware and software for your digital preservation program the changes required from librarians when shifting from collection development to digital resources examining the selection process for collections from perspectives of access, public service, technological requirements, and preservation ways to improve access to traditional collections cost comparisons between digital and hard copy resources devising a technical plan for successful digital conversion of projects involving the user 's wants when selecting collections for digital conversion and recognizing the central parts patrons play in the selection processIn light of the changing ways we receive and keep our information, Going Digital discusses new collection preservation criteria and suggests that access and informational values, not just deterioration, should be equal factors in selecting materials to be converted to digital form. Proving that digital collections are changing every facet of library operations, Going Digital shows you the most cost-effective way to begin a digital collection and how to choose what materials to digitize in order to provide your patrons with the information they want and need.

The true pioneers in electronic publishing put their bibliographic databases on tape and online in the 1960s. Nearly all of them had long experience with compiling information for distribution in printed form and a strong market connection. As a result of Soviet advances in science and space technology, American government support for information science and academic libraries flowed freely for a little over a decade, making possible tremendous advances in technology, in retrieval techniques and in sophisticated coverage. Advances in information technology and market conditions have encouraged many more participants to underwrite the development of databases that now extend into the arts, social sciences, business, and popular interests. These essays show how production statistics accompanied by statements of editorial coverage provide a fairly accurate reflection of output of many of the major disciplinary bibliographic databases. The urgent priority of information resources in the 1960s has encouraged comprehensive servicing of the formal research literature as published in journals and monographs. Authors have counted subject words, languages, origins, types of publication, and so on over several decades. This volume also includes articles on some databases that are not strictly bibliographic, such as the CMG database of college courses, which illuminates some of the changes in college textbook publishing. Information seekers will find the many tables of practical use, as guidance to what and how much may be found within each database. Analysts of publishing, of science policy, and of higher education will find information relevant to expenditures, human resources, and other indicators of education, research, and technology activity.

The true pioneers in electronic publishing put their bibliographic databases on tape and online in the 1960s. Nearly all of them had long experience with compiling information for distribution in printed form and a strong market connection. As a result of Soviet advances in science and space technology, American government support for information science and academic libraries flowed freely for a little over a decade, making possible tremendous advances in technology, in retrieval techniques and in sophisticated coverage. Advances in information technology and market conditions have encouraged many more participants to underwrite the development of databases that now extend into the arts, social sciences, business, and popular interests. These essays show how production statistics accompanied by statements of editorial coverage provide a fairly accurate reflection of output of many of the major disciplinary bibliographic databases. The urgent priority of information resources in the 1960s has encouraged comprehensive servicing of the formal research literature as published in journals and monographs. Authors have counted subject words, languages, origins, types of publication, and so on over several decades. This volume also includes articles on some databases that are not strictly bibliographic, such as the CMG database of college courses, which illuminates some of the changes in college textbook publishing. Information seekers will find the many tables of practical use, as guidance to what and how much may be found within each database. Analysts of publishing, of science policy, and of higher education will find information relevant to expenditures, human resources, and other indicators of education, research, and technology activity.

The ever expanding usage of mobile technologies has dramatically changed how we access information and how we as a society expect to access information. With mobile technologies becoming available to an increasing majority of the population, users are constantly connected to information. The rapid expansion of mobile technology has had a profound impact on many different sectors, industries, and institutions, among those that have been affected are libraries. With more users expecting access to information and resources in a mobile optimized format, libraries have had to adapt to meet the needs of users. This has entailed evaluating various library services and resources to determine how to best meet the needs of mobile users. Additionally, mobile technology has changed the way that websites are designed, and has led to an increasing popular type of web design know as responsive web design (RWD). This enables web developers to design websites with one code base that are optimized for a wide range of devices from desktop computers to smartphones. Libraries must keep their mobile services current or risk becoming obsolete. Based on research, examples, and experience using mobile technology, this book will include topics such as: *The impact of mobile technology *Mobile technology and the Digital Divide *Implications for library staff and vendors *Responsive Web Design *Wearable technology in library services Mobile Technologies in Libraries: A LITA Guide is written for library staff interested in how mobile technologies have changed the way we access, and expect to access, information, as well as how libraries can incorporate and adapt to mobile technology.

Web scale discovery tools index a vast number of resources in a wide variety formats and allow users to search for content in a physical collection, print and electronic journal collections, and other resources from a single search box. Search results are displayed in a manner similar to internet searches, in a relevance-ranked list with links to online content. Implementing Web-Scale Discovery Services: A Practical Guide for Librarians is a one-stop source for librarians seeking to evaluate, purchase, and implement a web-scale discovery service. The book breaks down each phase of the project into decision points and action plans which will help move the project forward in an orderly and focused manner. After reading this guide, librarians will be able to: .identify the system with the best content match for their library; .conduct informative product trials; .negotiate for the best pricing options; .and optimize customization of the selected systems to meet local needs. Implementing Web-Scale Discovery Services: A Practical Guide for Librarians guides librarians on configuring search boxes, integrating local content sources, and making full-text easily accessible. This text presents the information in check lists, decision trees, and quotes from early adopters, and includes information on how to customize these systems to meet each library s specific needs."

The universe of electronic resources is indeed diverse, expansive, intimidating, and unstructured compared to the finite, prepackaged print world upon which the information delivery infrastructure has been constructed. Electronic Resources: Selection and Bibliographic Control addresses the resultant concerns of information professionals as they struggle to define, select, and control electronic resources in libraries and information centers today. This book offers readers an overview of issues and provides a common ground for deliberations and decisionmaking. Librarians and students concerned with the Internet and related issues will appreciate the broad scope and in-depth discussions in Electronic Resources: Selection and Bibliographic Control. From both conceptual and pragmatic standpoints, this book enlightens the reader on such topics as: Internet resourcesthe relationship between OPAC and InternetStandard Generalized Markup Language (SGML) versus USMARCText Encoding Initiative (TEI)Core Language and the Information BusDublin Core Metadata as a discovery/retrieval tooldecision-making matrix modele-texts and e-thesesdigital materials and digital librariesThis book also gives the reader an inside look at a number of specific emerging projects from around the world. Highlighted here are the CATRIONA project from the U.K.--designing an Internet discovery and retrieval system; the ALCUIN project--using traditional infrastructure to handle Internet resources; the Center for Electronic Texts in the Humanities (CETH) and the Electronic Text Center at the University of Virginia; the OCLC Internet Cataloging project; and the National Digital Library Program (NDLP), Encoded Archival Description (EAD), and electronic CIP projects at the Library of Congress.Electronic Resources: Selection and Bibliographic Control clearly illustrates the evolving role of librarian from that of gatekeeping in the print world to that of active player in the electronic environment. This transformation calls for alternative strategies in educating future information professionals and reconfiguring traditional infrastructure for providing user services. This book answers that call and helps libraries and librarians as they scramble to define their role against the backdrop of the information-glutted Internet.

Reviews of the earlier edition: "direct and casual style inspires confidence...outstanding"--Library Journal; "one of the best...covers all the bases...wonderful"--Wilson Library Bulletin. This fully revised and updated edition provides current information on automation and technology and on advocacy to help small public libraries strive to make available the same basic services as larger libraries. This book is written for the directors of these honest-to-goodness small libraries, providing both a philosophical as well as a common sense basis for decision making. Appendices provide sample documents for a librarys Statement of Purpose, worksheets for job descriptions and personnel policies, a volunteer application form, ALA documents (Library Bill of Rights and Code of Ethics), a list of discount book dealers, and a sample meeting room policy.

Here is an outstanding critical analysis of the impact groundbreaking technologies, both new and established, have had on resource sharing in the information industry. It offers a unique opportunity to explore the possibilities of resource sharing in the electronic information age, beyond the narrow scope of interlibrary loan. This highly selective book not only assesses the technologies that have had a profound impact on resource sharing, it also considers the political, philosophical, social, financial, legal, managerial, and attitudinal issues they have affected. Technologies that hold great promise for revolutionizing interlibrary cooperation on various levels have been included in this important analysis. Impact of Technology on Resource Sharing fosters an in-depth understanding of these technologies by including chapters that range from descriptive analyses of particular projects to philosophical discussions of the challenges of change. It questions traditional assumptions while providing an opportunity to examine the practical technological options available to libraries today and in the near future.This thought-provoking book introduces beginning level library professionals to the changes technological innovations have caused in resource sharing. For more advanced professionals, it is a valuable review of several areas of technology and resource sharing including: CD-ROM union catalogscollection analysis using the OCLC/AMIGOS CDlocal integrated systemsnational bibliographic databases/utilitieslarge-scale system interconnectionZ39.50Internet/NRENnetworking high schoolspolitical/social impediments to resource sharingfinancial issues of resource sharinghistory of library networkingPublic service, technical service, and systems librarians will gain a better understanding of technical issues in language that is easy to understand. Library administrators will benefit from the review of issues important to the management and decision making process for the future of interlibrary cooperation and sharing.

This book takes a close look at the recent changing emphasis from collections to access, and from document description to document delivery. As the automation of library processes has moved from technical services to reference services, the roles of the professionals working in those capacities have changed dramatically. Library administrators who are looking to redeploy resources will gain helpful insights from the experiences of librarians who have already redirected their organizations. This helpful volume will be of tremendous assistance in redefining the traditional roles of reference and technical librarians. Access Services offers new insights into the movement from bibliographic access to information access that is reshaping reference services today. Informative discussions on topics such as cross-training experiments, revised organizational structures, the new role of the bibliographic utilities, library school education for the redefined professional, and changes in cataloging codes reveal what impact this trend has for librarians, services, and patrons.

Here is what the experts have to say about the effects of computer applications on selected facets of personnel administration in libraries. Senior library managers, systems librarians, and library educators with a special interest in automation analyze the changes in the workplace that have already occurred and discuss those that will confront library professionals in the future. Personnel Administration in an Automated Environment covers the latest issues and research on the topic. Among the subjects dealt with are education and compensation of automation librarians, the nature of jobs in an automated library, the opportunities for innovation and change in technical library jobs, new personnel issues as a result of automating users'services, changing staff requirements in mid-sized academic libraries, the intersection of library and computer center tasks, and the impact of computerization on job satisfaction and performance evaluation. Administrators, personnel officers, and department heads in mid-sized to large libraries with computer-based operations will find both research-based results and reasonable speculation on everyday problems. A bibliography of the most recent books and articles will be useful to scholars of the subject.

In the last decade, data science has generated new fields of study and transformed existing disciplines. As data science reshapes academia, how can libraries and librarians engage with this rapidly evolving, dynamic form of research? Can libraries leverage their existing strengths in information management, instruction, and research support to advance data science? Data Science in the Library: Tools and Strategies for Supporting Data-Driven Research and Instruction brings together an international group of librarians and faculty to consider the opportunities afforded by data science for research libraries. Using practical examples, each chapter focuses on data science instruction, reproducible research, establishing data science services and key data science partnerships. This book will be invaluable to library and information professionals interested in building or expanding data science services. It is a practical, useful tool for researchers, students, and instructors interested in implementing models for data science service that build community and advance the discipline.

Over the past fifty years, only a small body of knowledge has been published regarding libraries in prisons. Exploring the Roles and Practices of Libraries in Prisons: International Perspectives aims to strengthen and expand this body of knowledge, with each chapter addressing different aspects of the roles and practices of library services to prisons and prisoners. Writing from Croatia, Sri Lanka, Scotland, Northern Ireland, Australia, Norway, Germany and the United States of America, this edited collection focuses on prison library programming, the role of prison libraries as supporters of prisoner literacy development, censorship, future visions for prison libraries, and descriptions of prison libraries across the world. Libraries in both adult and juvenile prisons are studied, as are prison libraries from diverse carceral contexts such as the rapidly expanding American carceral system, through to the 'normalisation' prisons of Norway. This book will be of interest to prison managers, education and custodial staff, prison librarians, library and information studies academics and students, education researchers and practitioners, readers interested in social justice, education, censorship, prison life, and prison reform.

Designed for experienced librarians, librarians new to the profession, and library school students, Online Teaching and Learning: A Practical Guide for Librarians provides a comprehensive framework that encompasses all aspects of planning, designing, creating, implementing, and assessing online learning for all types of libraries, including public, academic, special, and K-12. It also provides a valuable guide for teachers, administrators, and other educators. Online Teaching and Learning: A Practical Guide for Librarians features three main sections: *Section I: Theory into Practice forms the basis in theory of learning that ultimately influences practice. It includes definition, importance in today's society, benefits and challenges, and categories and types of online learning with examples to illustrate each. *Section II: Creating Online Instruction explores how to create an online course--describing components and stepping through the process using a model on the topic of information literacy. Design and instructional tips for creating other types of online instruction are also given. *Section III: Practical Applications provides examples of different types of online instruction and materials in all types of libraries. Then, step-by-step detail explains how librarians can create this type of instruction and/or learning materials on their own. Included are worksheets, handouts, and exercises. Online Teaching and Learning: A Practical Guide for Librarians puts it all together to provide what the library must consider as it prepares for this new challenge and opportunity. It provides a comprehensive guide instructing online programs how to employ library services as part of their program. It is also designed to instruct librarians to incorporate the skills necessary to build a virtual library environment and teach the skills required to meet the needs of online learners. As the educational landscape changes with blended and online learning taking center stage, new and established librarians need a guide to inform them of skills they will need and show them how to create the resources for their new online audience.

New in paperback! In this fundamental revision of Susan Akers' classic, the authors give the rules for using Dewey Decimal Classification tables clearly and briefly. They do not suggest all the ways of cataloging a small library, treat LC classification or subject headings (or other systems), or explain the use of computers in cataloging, but they do discuss the continuing impact of automation on even the smallest library's catalogs. The discussion and examples- almost all new-reflect AACR2, Sears (11th ed.), and Abridged Dewey. Cloth edition published in 1984.

While librarianship in general has had to respond to constant revolutionary change, technical services have faced much more immediate challenges, having nearly been completely reimagined in the 21st century. By showcasing the work of technical services, and the ground-breaking changes they have encountered, this edited collection provides readers with an opportunity to re-assess the opportunities and challenges for library administration, and to understand how libraries should be managed in the future. Including thirteen chapters from a variety of libraries, this collection examines several aspects of technical services work in the 21st century. The authors offer thoughtful applied theoretical solutions to practical problems encountered by library administrators and managers in four broad categories: planning and assessment, workflows, data, and acquisitions. Geared at library managers and administrators, readers of this volume may understand new trends in technical services work, how previous structures and workflows fit in and are evolving, and the new ways that in which we might describe, assess and carry out what we do in libraries.

Semantic Webs promise to revolutionize the way computers find and integrate data over the internet. They will allow Web agents to share and reuse data across applications, enterprises, and community boundaries. However, this improved accessibility poses a greater threat of unauthorized access, which could lead to the malicious corruption of information. Building Trustworthy Semantic Webs addresses the urgent demand for the development of effective mechanisms that will protect and secure semantic Webs.
Design Flexible Security Policies to Improve Efficiency
Securing semantic Webs involves the formation of policies that will dictate what type of access Web agents are allowed. This text provides the tools needed to engineer these policies and secure individual components of the semantic Web, such as XML, RDF, and OWL. It also examines how to control unauthorized inferences on the semantic Web. Since this technology is not fully realized, the book emphasizes the importance of integrating security features into semantic Webs at the onset of their development.
Through its expansive coverage, Building Trustworthy Semantic Webs describes how the creation of semantic security standards will ensure the dependability of semantic Webs. It provides Web developers with the tools they need to protect sensitive information and guarantee the success of semantic Web applications.

Discover the benefitsand drawbacksof Google (R) Google (R) has become a nearly omnipresent tool of the Internet, with its potential only now beginning to be realized. How can librarians effectively integrate this powerful search engine to provide service to their patrons? Libraries and Google (R) presents leading authorities discussing the many possibilities of using Google (R) products as effective, user-friendly tools in libraries. Google Scholar and Print are extensively explored with an eye toward offering an expanded view of what is and may be possible for the future, with practical insights on how to make the most of the product's capabilities. It seems certain that Google (R) is here to stay. Libraries and Google (R) comprehensively examines this disruptive technology that is seen as both a threat and an opportunity by both librarians and publishers. Both perspectives are explored in depth, along with practical applications of this and other Google (R) technology that may be new to librarians. Google (R) products and other more familiar research tools are compared for effectiveness and ease of use. The various unique needs of users and scholars are detailed and considered as a springboard for insightful discussion of the future role of librarians in today's world. Potential problems are closely examined, such as copyright issues of digitization, and privacy concerns sparked by its collection of personal information about its users. The book comprehensively explores the path libraries need to travel to benefit from the search tool, rather than being overwhelmed and destroyed by it. Topics in Libraries and Google (R) include: the viewpoint that Google (R) may make libraries obsolete new opportunities for libraries through using Google (R) products technical aspects of purchasing and implementing Google (R) search products with proprietary vendor databases testing the performance of Google Scholar and Print practical use of Google (R)'s products personal privacy issues making digitized library resources more accessible digitization of copyrighted materials much, much more! Libraries and Google (R) is horizon-expanding reading for all librarians, library science educators and students, library administrators, publishers, and university presses. Volume 2 of Libraries and Google (R) is in preparation. Google (R) is a Registered Service Mark of Google, Inc., Mountain View, California. Libraries and Google (R) is an independent publication offered by The Haworth Press, Inc., Binghamton, New York, and is not affiliated with, nor has it been authorized, sponsored, endorsed, licensed, or otherwise approved by, Google, Inc.

Google Earth is a research, mapping, and cultural exploration tool that puts the whole world in your hands, then hands over the tools to let you build your own world. The uses of Google Earth in academia, in libraries, and across disciplines are endless and each year more innovate research projects are being released. Since its launch, Google Earth has had an enormous impact on the way people think, learn, and work with geographic information. With easy access to spatial and cultural information, and with customizable map features and dynamic presentation tools, Google Earth is an attractive option for anyone wishing to host projects and to share research findings through a common online interface. This easy-to-read, practical guide: *Demonstrates how Google Earth has been used as a resource for research *Showcases library path finders, discovery tools, and collections built with Google Earth *Discusses how Google Earth can be embedded into various library services *Highlights effectives uses of Google Earth in specific-discipline education, and provide step-by-step sample classroom activities *Introduces Google Earth features, data, and map making capabilities *Describes Google Earth-related online resources After reading this guide, librarians will be able to easily integrate Google Earth's many facets into their services and help teachers integrate it into their classrooms. Because so many librarians are educators and subject specialists, they can customize the learning outcomes for students based on the subject being studied. This book presents a cross-disciplinary overview of how Google Earth can be used in research, in teaching and learning, and in other library services like promotion, outreach, reference and very importantly collection and resource exploration and discovery. This comprehensive guide to using Google Earth is for public, school, academic, and special libraries serving from the elementary level through adult levels. Although articles have been written about specific subjects and specific library projects, this is the first published that offer a one-stop-shop for utilizing this online product for library-related purposes. Librarians reading this book will gain the Google Earth skills required to be able to not only use it themselves, but also teach others in how to use this online technology.