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Books > Business & Economics > Business & management > Sales & marketing > Customer services

I miei clienti preferiti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design:... I miei clienti preferiti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Cuore fiorito (Italian, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Mes conversations de foire - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients -... Mes conversations de foire - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Plumes (French, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Mes clients les plus importants - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients -... Mes clients les plus importants - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Coeur de fleur (French, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Mes clients preferes - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Les... Mes clients preferes - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Les moules abstraites (French, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Award-winning Customer Service - 101 Ways to Guarantee Great Performance (Paperback): Ren ee Evenson Award-winning Customer Service - 101 Ways to Guarantee Great Performance (Paperback)
Ren ee Evenson
R522 R469 Discovery Miles 4 690 Save R53 (10%) Ships in 10 - 15 working days

Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. Customer service problems can damage not just a company's reputation but its bottom line, so for busy managers -- and business owners with little time to search for solutions -- some fast help is needed. Award-Winning Customer Service offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is chock full of practical advice on important topics such as: Planning and goal setting Effective communication Leadership Preparing for change Continual learning Coaching and development Effective feedback Motivational and problem-solving meetings Conflict resolution Follow-up and staying on top of the game And more. Containing 101 effective tips in all, unique "When this happens, try this" sections, and encouraging quotes, this is an essential reference for anyone who needs guidance or just a refresher on making customers feel truly valued.

Les Ventes d'Ouverture - Les techniques de vente (French, Paperback): Max Police Les Ventes d'Ouverture - Les techniques de vente (French, Paperback)
Max Police
R170 Discovery Miles 1 700 Ships in 10 - 15 working days
Der Kellner - Coole Tipps fur mehr TIP (German, Paperback): Peter Echevers H. Der Kellner - Coole Tipps fur mehr TIP (German, Paperback)
Peter Echevers H.
R395 Discovery Miles 3 950 Ships in 10 - 15 working days
Como Sair Bem de Uma Crise - Um Guia para a Retomada da Vida e dos Negocios (Portuguese, Paperback): Joao Carlos Nagy Como Sair Bem de Uma Crise - Um Guia para a Retomada da Vida e dos Negocios (Portuguese, Paperback)
Joao Carlos Nagy
R149 Discovery Miles 1 490 Ships in 10 - 15 working days
Come gestire le recensioni negative - Manuale pratico per baristi e ristoratori (Italian, Paperback): Danilo Cimino Come gestire le recensioni negative - Manuale pratico per baristi e ristoratori (Italian, Paperback)
Danilo Cimino
R243 Discovery Miles 2 430 Ships in 10 - 15 working days
??? ????? ??????? ?????? ????? ??? ????? ? - 40 topics on developing customers care skills (Persian, Paperback, 6th ed.):... چهل گفتار پیرامون ارتقای مهارت های مشتری ن - 40 topics on developing customers care skills (Persian, Paperback, 6th ed.)
Parviz Dargi
R610 R510 Discovery Miles 5 100 Save R100 (16%) Ships in 10 - 15 working days
E, Tem Jeito - Posso ter um negocio e ter sucesso... (Portuguese, Paperback): Romero Faria E, Tem Jeito - Posso ter um negocio e ter sucesso... (Portuguese, Paperback)
Romero Faria
R284 Discovery Miles 2 840 Ships in 10 - 15 working days
Estrategia Descomplicada - O Metodo completo para gerenciar a Experiencia do Cliente (Portuguese, Paperback): Juliana Candido... Estrategia Descomplicada - O Metodo completo para gerenciar a Experiencia do Cliente (Portuguese, Paperback)
Juliana Candido Custodio
R446 Discovery Miles 4 460 Ships in 10 - 15 working days
Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World Pod (Paperback): Mark Miller, Lucas Conley Legacy in the Making: Building a Long-Term Brand to Stand Out in a Short-Term World Pod (Paperback)
Mark Miller, Lucas Conley
R863 R737 Discovery Miles 7 370 Save R126 (15%) Ships in 10 - 15 working days
Mes clients preferes - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Design:... Mes clients preferes - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Design: Beige (French, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Colloqui con i clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Beige... Colloqui con i clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Beige (Italian, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Visites des clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Design:... Visites des clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Design: Portrait (French, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
I miei clienti piu importanti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design:... I miei clienti piu importanti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Fiori ad acquerello (Italian, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Carnet de telephone - Pratique a cote du telephone - Modeles pour les appels telephoniques - Design: Rouge (French, Paperback):... Carnet de telephone - Pratique a cote du telephone - Modeles pour les appels telephoniques - Design: Rouge (French, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Mes meilleurs clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif:... Mes meilleurs clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Rouge (French, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Carnet de telephone - Pratique a cote du telephone - Modeles pour les appels telephoniques - Design: Jaune moutarde (French,... Carnet de telephone - Pratique a cote du telephone - Modeles pour les appels telephoniques - Design: Jaune moutarde (French, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Visite ai clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Beige... Visite ai clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Beige (Italian, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Visites des clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif:... Visites des clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Fleur noire (French, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
I miei migliori clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Piume... I miei migliori clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Piume (Italian, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Mes meilleurs clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif:... Mes meilleurs clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Aimer les animaux (French, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
Mes conversations de foire - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients -... Mes conversations de foire - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Aimer les animaux (French, Paperback)
Gerda Wagner
R213 Discovery Miles 2 130 Ships in 10 - 15 working days
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