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Books > Business & Economics > Business & management > Sales & marketing > Customer services

Behind the Red Door - Unlock Your Advocacy Influence and Success (Hardcover): Karen B. Moore Behind the Red Door - Unlock Your Advocacy Influence and Success (Hardcover)
Karen B. Moore
R573 R527 Discovery Miles 5 270 Save R46 (8%)
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E, Tem Jeito - Posso ter um negocio e ter sucesso... (Portuguese, Paperback): Romero Faria E, Tem Jeito - Posso ter um negocio e ter sucesso... (Portuguese, Paperback)
Romero Faria
R292 Discovery Miles 2 920
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Estrategia Descomplicada - O Metodo completo para gerenciar a Experiencia do Cliente (Portuguese, Paperback): Juliana Candido... Estrategia Descomplicada - O Metodo completo para gerenciar a Experiencia do Cliente (Portuguese, Paperback)
Juliana Candido Custodio
R456 Discovery Miles 4 560
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How to Talk to Customers - Create a Great Impression Every Time with MAGIC (Hardcover): D Berenbaum How to Talk to Customers - Create a Great Impression Every Time with MAGIC (Hardcover)
D Berenbaum
R611 R561 Discovery Miles 5 610 Save R50 (8%)
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Filled with case studies and anecdotes, "How to Talk to Customers" demystifies the most critical aspect of customer service: conversations employees have every day with customers. In this must-have resource, Diane Berenbaum and Tom Larkin outline a proven system based on their MAGIC customer service training program. MAGIC, which stands for Make A Great Impression on the Customer, can help anyone become the type of communicator that makes their customers feel special.

For more on this book, visit www.howtotalktocustomers.com

Mes clients preferes - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Design:... Mes clients preferes - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Design: Beige (French, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Colloqui con i clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Beige... Colloqui con i clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Beige (Italian, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Visites des clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Design:... Visites des clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Design: Portrait (French, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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I miei clienti piu importanti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design:... I miei clienti piu importanti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Fiori ad acquerello (Italian, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Carnet de telephone - Pratique a cote du telephone - Modeles pour les appels telephoniques - Design: Jaune moutarde (French,... Carnet de telephone - Pratique a cote du telephone - Modeles pour les appels telephoniques - Design: Jaune moutarde (French, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Mes meilleurs clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif:... Mes meilleurs clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Rouge (French, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Carnet de telephone - Pratique a cote du telephone - Modeles pour les appels telephoniques - Design: Rouge (French, Paperback):... Carnet de telephone - Pratique a cote du telephone - Modeles pour les appels telephoniques - Design: Rouge (French, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Visite ai clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Beige... Visite ai clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Beige (Italian, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Mes meilleurs clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif:... Mes meilleurs clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Aimer les animaux (French, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Mes conversations de foire - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients -... Mes conversations de foire - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Fleur noire (French, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Mes conversations de foire - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients -... Mes conversations de foire - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Aimer les animaux (French, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Visites des clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif:... Visites des clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Fleur noire (French, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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I miei migliori clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Piume... I miei migliori clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Piume (Italian, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Ships in 18 - 22 working days
Colloqui con i clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Rosso... Colloqui con i clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Rosso (Italian, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Ships in 18 - 22 working days
Colloqui con i clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Piume... Colloqui con i clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Piume (Italian, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Ships in 18 - 22 working days
I miei clienti preferiti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design:... I miei clienti preferiti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Piume (Italian, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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I miei colloqui in fiera - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design:... I miei colloqui in fiera - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Cuore fiorito (Italian, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Mes meilleurs clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif:... Mes meilleurs clients - Carnet a completer pour l'enregistrement des conversations avec les (nouveaux) clients - Motif: Coeur de fleur (French, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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Developpement commercial en periode de crise - Gerer la crise (French, Paperback): Philippe Massol Developpement commercial en periode de crise - Gerer la crise (French, Paperback)
Philippe Massol
R592 Discovery Miles 5 920
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Carnet de telephone - Pratique a cote du telephone - Modeles pour les appels telephoniques - Design: Aquarelle Fleurs (French,... Carnet de telephone - Pratique a cote du telephone - Modeles pour les appels telephoniques - Design: Aquarelle Fleurs (French, Paperback)
Gerda Wagner
R223 Discovery Miles 2 230
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Visite ai clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Fiori ad... Visite ai clienti - Quaderno da completare per la registrazione delle conversazioni con i (nuovi) clienti - Design: Fiori ad acquerello (Italian, Paperback)
Gerda Wagner
R219 Discovery Miles 2 190
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