Welcome to Loot.co.za!   Sign in / Register |Wishlists & Gift Vouchers |Help | Advanced search
0
Your cart

Your cart is empty
Browse All Departments
Price
  • R100 - R250 (251)
  • R250 - R500 (502)
  • R500+ (769)
  • -
Status
Format
Author / Contributor
Publisher

Books > Business & Economics > Business & management > Sales & marketing > Customer services

The Experience Business - Why Price-Focused Businesses Fail and What winners Do Instead (Paperback): James Sinclair The Experience Business - Why Price-Focused Businesses Fail and What winners Do Instead (Paperback)
James Sinclair
R422 Discovery Miles 4 220
Add to cart
Ships in 10 - 15 working days
The Power of Trust - How Top Companies Build, Manage and Protect It (Paperback): Natalie Doyle Oldfield The Power of Trust - How Top Companies Build, Manage and Protect It (Paperback)
Natalie Doyle Oldfield
R646 Discovery Miles 6 460
Add to cart
Ships in 10 - 15 working days
Not My Circus, Not My Monkeys - Why the Path to Transformational Customer Experience Runs Through Employee Experience... Not My Circus, Not My Monkeys - Why the Path to Transformational Customer Experience Runs Through Employee Experience (Paperback)
Lance Gibbs
R361 Discovery Miles 3 610
Add to cart
Ships in 10 - 15 working days
Keeping Customers - And Getting Their Friends Too! (Paperback): Dorothy M Tuma Keeping Customers - And Getting Their Friends Too! (Paperback)
Dorothy M Tuma
R291 Discovery Miles 2 910
Add to cart
Ships in 10 - 15 working days
Indian Shopping Malls and Store Brands in Food and Grocery (Paperback): Dr Naga Sai Kumar Tirthala, Mrs Mahathi Kondapalli, Mr... Indian Shopping Malls and Store Brands in Food and Grocery (Paperback)
Dr Naga Sai Kumar Tirthala, Mrs Mahathi Kondapalli, Mr Srinivasa Rao Tirthala
R2,224 R2,100 Discovery Miles 21 000 Save R124 (6%)
Add to cart
Ships in 10 - 15 working days
Customer Service Training - How Any Company or Individual Can Create a Customer-Focused Business the Right Way, the First Time!... Customer Service Training - How Any Company or Individual Can Create a Customer-Focused Business the Right Way, the First Time! (Paperback)
Kimberly Peters
R431 Discovery Miles 4 310
Add to cart
Ships in 10 - 15 working days
The Transaction (Paperback): Chris Creamer The Transaction (Paperback)
Chris Creamer
R344 Discovery Miles 3 440
Add to cart
Ships in 10 - 15 working days
Customer Service - Student Book: Book 4 from DTR Inc.'s Work Readiness Certification Series; for the second edition of... Customer Service - Student Book: Book 4 from DTR Inc.'s Work Readiness Certification Series; for the second edition of Customer Service (Paperback)
Jay Goldberg
R340 Discovery Miles 3 400
Add to cart
Ships in 10 - 15 working days
Customer Relations and Sales from A to Z - For Aerospace, Defense and Technology Companies Doing Business with Governments... Customer Relations and Sales from A to Z - For Aerospace, Defense and Technology Companies Doing Business with Governments (Paperback)
David E Potts Ph D
R372 Discovery Miles 3 720
Add to cart
Ships in 10 - 15 working days
Three Big Words - Engaged Employees, Loyal Customers (Paperback): Stevie Ray Three Big Words - Engaged Employees, Loyal Customers (Paperback)
Stevie Ray
R618 Discovery Miles 6 180
Add to cart
Ships in 10 - 15 working days
Upside Down - The Amazing Story of How One Innovative Company Turned Its Culture Upside Down and Became One of NASDAQ's... Upside Down - The Amazing Story of How One Innovative Company Turned Its Culture Upside Down and Became One of NASDAQ's Top Stocks (Paperback)
Turney Stevens, Steve Williford
R477 R395 Discovery Miles 3 950 Save R82 (17%)
Add to cart
Ships in 10 - 15 working days
Insiders Know-How - Running Your Own Business (Paperback): Kizzi Nkwocha Insiders Know-How - Running Your Own Business (Paperback)
Kizzi Nkwocha
R719 Discovery Miles 7 190
Add to cart
Ships in 10 - 15 working days

Written by some of industry's most knowledgeable thought-leaders, Insiders Know-How: Running Your Own Business is produced in an informative, conversational style with valuable, insightful advice and case studies taken from real business people running real businesses. Running your own business? This book has been written with you in mind. Insiders Know-How: Running Your Own Business is feature-packed with practical, easy to follow advice from experts and business professionals with years of experience at the helm of SME's and large corporations all over the world.

The Age of Influence - Selling to the Digitally Connected Customer (Paperback): Ted Rubin The Age of Influence - Selling to the Digitally Connected Customer (Paperback)
Ted Rubin
R447 Discovery Miles 4 470
Add to cart
Ships in 10 - 15 working days
Do You Crm Me? - An Analytical Guide to Customer Relationship Management (Paperback): Omer Lizotte Do You Crm Me? - An Analytical Guide to Customer Relationship Management (Paperback)
Omer Lizotte
R263 Discovery Miles 2 630
Add to cart
Ships in 10 - 15 working days
Happy Customers Faster Cash Eastern Europe edition - A guide to effective communication in financial Customer Relationship... Happy Customers Faster Cash Eastern Europe edition - A guide to effective communication in financial Customer Relationship Management (Paperback)
Cliff Wynn, Andriy Sichka, Marcel Wiedenbrugge
R479 Discovery Miles 4 790
Add to cart
Ships in 10 - 15 working days
The Curated Experience - Engineering Customer Service to Build Loyalty (Paperback): Amas Tenumah The Curated Experience - Engineering Customer Service to Build Loyalty (Paperback)
Amas Tenumah
R290 Discovery Miles 2 900
Add to cart
Ships in 10 - 15 working days
Happy to Help - Lessons Learned Serving One Millions Customers (Paperback): Jesse B Good Happy to Help - Lessons Learned Serving One Millions Customers (Paperback)
Jesse B Good
R368 Discovery Miles 3 680
Add to cart
Ships in 10 - 15 working days
Customer Service - Three Perspectives - All You Have to Know (Paperback): David Peters Customer Service - Three Perspectives - All You Have to Know (Paperback)
David Peters
R418 Discovery Miles 4 180
Add to cart
Ships in 10 - 15 working days
Feedback Rules! - 52 ways to listen to your stakeholders (Paperback): Brian Numainville Feedback Rules! - 52 ways to listen to your stakeholders (Paperback)
Brian Numainville; Illustrated by Steve Hickner; Doug Madenberg
R365 Discovery Miles 3 650
Add to cart
Ships in 10 - 15 working days
Blind Spot - Illuminating the Hidden Value in Business (Paperback): Steve Diller, Nathan Shedroff, Sean Sauber Blind Spot - Illuminating the Hidden Value in Business (Paperback)
Steve Diller, Nathan Shedroff, Sean Sauber
R941 Discovery Miles 9 410
Add to cart
Ships in 10 - 15 working days
Surviving Customer Service - Avoid Burnout, Develop Valuable Career Skills (Paperback): Donovon Jenson Surviving Customer Service - Avoid Burnout, Develop Valuable Career Skills (Paperback)
Donovon Jenson
R268 Discovery Miles 2 680
Add to cart
Ships in 10 - 15 working days
Winning at Social Customer Care - How Top Brands Create Engaging Experiences on Social Media (Paperback): Jay Baer Winning at Social Customer Care - How Top Brands Create Engaging Experiences on Social Media (Paperback)
Jay Baer; Dan Gingiss
R238 Discovery Miles 2 380
Add to cart
Ships in 10 - 15 working days
Guard Against Burnout - 7 Proven Keys to Help You Thrive in the Dental Field (Paperback): Leslie D Bower Guard Against Burnout - 7 Proven Keys to Help You Thrive in the Dental Field (Paperback)
Leslie D Bower
R192 Discovery Miles 1 920
Add to cart
Ships in 10 - 15 working days
Nonprofit Customer Service Superstars - Six attitudes that bring out our best (Paperback): Cary Jon Cavitt Nonprofit Customer Service Superstars - Six attitudes that bring out our best (Paperback)
Cary Jon Cavitt
R374 Discovery Miles 3 740
Add to cart
Ships in 10 - 15 working days
The Harry Experience - Radical Service For Radical Results (Paperback): Garion Bunn The Harry Experience - Radical Service For Radical Results (Paperback)
Garion Bunn
R360 Discovery Miles 3 600
Add to cart
Ships in 10 - 15 working days
Free Delivery
Pinterest Twitter Facebook Google+
You may like...
Introduction to Service (Hardcover): Harry Katzan
Introduction to Service
Harry Katzan Hardcover R648 R539 Discovery Miles 5 390
Building a Brand Image Through Electronic Customer Relationship Management (Hardcover): Arshi Naim, Sandeep Kumar Kautish
Building a Brand Image Through…
Arshi Naim, Sandeep Kumar Kautish Hardcover R6,527 Discovery Miles 65 270
Clientelligence - How Superior Client Relationships Fuel Growth and Profits (Hardcover): Michael B. Rynowecer
Clientelligence - How Superior Client…
Michael B. Rynowecer Hardcover R704 Discovery Miles 7 040
Customer service (Paperback, 2nd ed): R. Machado
Customer service
R. Machado Paperback  (2)
 R566 Discovery Miles 5 660
Difficult Customers (Paperback): Grainne Ridge
Difficult Customers
Grainne Ridge Paperback R247 Discovery Miles 2 470
Customer Services (Paperback, 3rd Edition): M C Cant
Customer Services
M C Cant Paperback R320 R282 Discovery Miles 2 820
Handbook of Research on Customer Engagement (Paperback): Linda D. Hollebeek, David E. Sprott
Handbook of Research on Customer…
Linda D. Hollebeek, David E. Sprott Paperback R1,521 Discovery Miles 15 210
Outside-in Service Design - A Practical Guide (Paperback): Amir Azizpour
Outside-in Service Design - A Practical…
Amir Azizpour Paperback R883 Discovery Miles 8 830
Apprenticeship Customer Service Practitioner L2 Handbook + ActiveBook (Paperback): Lambert Stewart, Elizabeth Blaikie, Sue...
Apprenticeship Customer Service…
Lambert Stewart, Elizabeth Blaikie, … Paperback R988 Discovery Miles 9 880
Handbook of Research on Customer Loyalty (Hardcover): Debbie I. Keeling, Ko De Ruyter, David Cox
Handbook of Research on Customer Loyalty
Debbie I. Keeling, Ko De Ruyter, … Hardcover R4,475 Discovery Miles 44 750

 
Books | DVD | Games | Music | Computers | Electronics | Fashion | Sport | Kitchen | Home | Pets | DIY | Toys | Baby | Health & Beauty | Stationery | Arts & Crafts
Need help?
My account
Services
Networking
Partners