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Books > Business & Economics > Business & management > Sales & marketing > Customer services

The Wonderful World of Customer Service at Disney (Paperback): J. Jeff Kober The Wonderful World of Customer Service at Disney (Paperback)
J. Jeff Kober
R600 Discovery Miles 6 000 Ships in 18 - 22 working days
The Wow Factor in Sales - Building Lifelong Relationships (Paperback): Angel Medina The Wow Factor in Sales - Building Lifelong Relationships (Paperback)
Angel Medina
R346 R324 Discovery Miles 3 240 Save R22 (6%) Ships in 18 - 22 working days
Building Your Sales Team - Beyond People, Process, and Technology (Paperback): Diane Updyke Building Your Sales Team - Beyond People, Process, and Technology (Paperback)
Diane Updyke
R510 Discovery Miles 5 100 Ships in 18 - 22 working days
Activity Log (Paperback): Harp -2 Activity Log (Paperback)
Harp -2
R354 Discovery Miles 3 540 Ships in 18 - 22 working days
Improving Marketing Strategies for Private Label Products (Paperback): Yusuf Arslan Improving Marketing Strategies for Private Label Products (Paperback)
Yusuf Arslan
R4,162 Discovery Miles 41 620 Ships in 18 - 22 working days

With changing economic and social environmental conditions and diversified consumer attitudes, national and international competition has increased among retailers. Private label brands have started to follow a dynamic structure in order to adapt themselves to developing environmental conditions. Today, private label products are often mentioned as a mechanism for reaching differentiation in the market and for helping retailers to strengthen consumer loyalty. Improving Marketing Strategies for Private Label Products is a collection of innovative research that examines how some markets are successful and what other markets can do to increase their market share in terms of private label products. It supports in the development of marketing strategies that can help make a private label product more successful. While highlighting topics including e-commerce, national branding, and consumer behavior, this book is ideally designed for marketing professionals, managers, executives, entrepreneurs, business owners, business practitioners, researchers, academicians, and students.

Lean Six Sigma - The Ultimate Guide to Lean Six Sigma, Lean Enterprise, and Lean Manufacturing, with Tools Included for... Lean Six Sigma - The Ultimate Guide to Lean Six Sigma, Lean Enterprise, and Lean Manufacturing, with Tools Included for Increased Efficiency and Higher Customer Satisfaction (Paperback)
James Edge
R340 Discovery Miles 3 400 Ships in 18 - 22 working days
Subscription Marketing - Strategies for Nurturing Customers in a World of Churn (Paperback, 3rd ed.): Anne Janzer Subscription Marketing - Strategies for Nurturing Customers in a World of Churn (Paperback, 3rd ed.)
Anne Janzer; Foreword by Robble Kellman Baxter
R424 R397 Discovery Miles 3 970 Save R27 (6%) Ships in 18 - 22 working days
Super Fans - How To Create Unwavering Customer Loyalty (Paperback): Raymond Aaron Super Fans - How To Create Unwavering Customer Loyalty (Paperback)
Raymond Aaron; Emba Purdeep Sangha
R493 Discovery Miles 4 930 Ships in 18 - 22 working days
Automated Sales - A Systematic Approach to Boosting Your Business (Paperback): Steffen Ritter Automated Sales - A Systematic Approach to Boosting Your Business (Paperback)
Steffen Ritter
R322 R301 Discovery Miles 3 010 Save R21 (7%) Ships in 18 - 22 working days
Purple Goldfish Workbook - 10 Ways to Attract Raving Customers (Paperback): Evan Carroll, Stan Phelps Purple Goldfish Workbook - 10 Ways to Attract Raving Customers (Paperback)
Evan Carroll, Stan Phelps
R869 Discovery Miles 8 690 Ships in 18 - 22 working days
From Fury to Faith - Decoding The Evolving Indian Customers (Paperback): Govind Kumar, Namita Sajeev From Fury to Faith - Decoding The Evolving Indian Customers (Paperback)
Govind Kumar, Namita Sajeev
R462 Discovery Miles 4 620 Ships in 18 - 22 working days
Creative Conflict - Idea-rich leadership strategies for team success (Paperback): Bob 'Idea Man' Hooey Creative Conflict - Idea-rich leadership strategies for team success (Paperback)
Bob 'Idea Man' Hooey
R237 Discovery Miles 2 370 Ships in 18 - 22 working days
Solve for the Customer - Using Customer Science to Build Stronger Relationships and Improve Business Results (Paperback): Denis... Solve for the Customer - Using Customer Science to Build Stronger Relationships and Improve Business Results (Paperback)
Denis Pombriant
R397 Discovery Miles 3 970 Ships in 18 - 22 working days
Beyond Pleased - Customer Service Strategy Workbook for the Entrepreneur (Paperback): Ashley King Beyond Pleased - Customer Service Strategy Workbook for the Entrepreneur (Paperback)
Ashley King; Theresa C Hayes Mhrm
R243 Discovery Miles 2 430 Ships in 18 - 22 working days
Beyond Pleased - Customer Service Strategy for the Entrepreneur (Paperback): Ashley King Beyond Pleased - Customer Service Strategy for the Entrepreneur (Paperback)
Ashley King; Theresa C Hayes Mhrm
R293 Discovery Miles 2 930 Ships in 18 - 22 working days
Customer Experience 20 - A Team Building Card Game (Paperback): Tyler Hayden Customer Experience 20 - A Team Building Card Game (Paperback)
Tyler Hayden
R362 Discovery Miles 3 620 Ships in 18 - 22 working days
Customer Service (Paperback): L M Keatts Customer Service (Paperback)
L M Keatts
R149 Discovery Miles 1 490 Ships in 18 - 22 working days
Customer W.O.W. Ask Me How (Paperback): Gianna Clark Customer W.O.W. Ask Me How (Paperback)
Gianna Clark
R444 Discovery Miles 4 440 Ships in 18 - 22 working days
Customer Empathy - A radical intervention in customer experience management and design (Paperback): Alex Allwood Customer Empathy - A radical intervention in customer experience management and design (Paperback)
Alex Allwood
R540 R495 Discovery Miles 4 950 Save R45 (8%) Ships in 18 - 22 working days
12 Steps to Excellence - How to Build a Great Team (Paperback): C. David Crouch 12 Steps to Excellence - How to Build a Great Team (Paperback)
C. David Crouch; Foreword by Stephen M.R. Covey
R422 Discovery Miles 4 220 Ships in 18 - 22 working days
WOW! Your Way to Profit - Learn How 5% of WOW! Can Boost Profits By Up To 85% (Paperback): Lynn M Thomas WOW! Your Way to Profit - Learn How 5% of WOW! Can Boost Profits By Up To 85% (Paperback)
Lynn M Thomas
R497 Discovery Miles 4 970 Ships in 18 - 22 working days
Welcome to the Jungle! - Navigating the Wild World of Customer Service (Paperback): Jonathan J Johnson Welcome to the Jungle! - Navigating the Wild World of Customer Service (Paperback)
Jonathan J Johnson
R360 Discovery Miles 3 600 Ships in 18 - 22 working days
Great Hotel Service - 101 Ways to Create Great Customer Service and Experience in the Hospitality Industry (Paperback): Orkun... Great Hotel Service - 101 Ways to Create Great Customer Service and Experience in the Hospitality Industry (Paperback)
Orkun Avkan
R402 Discovery Miles 4 020 Ships in 18 - 22 working days
Happy Customers Faster Cash Mexico edition - A guide to effective communication in financial Customer Relationship Management... Happy Customers Faster Cash Mexico edition - A guide to effective communication in financial Customer Relationship Management (Paperback)
Marcel Wiedenbrugge, Cliff Wynn, Marco Rosales
R494 Discovery Miles 4 940 Ships in 18 - 22 working days
Happy Customers Faster Cash Belgium edition - A guide to effective communication in financial Customer Relationship Management... Happy Customers Faster Cash Belgium edition - A guide to effective communication in financial Customer Relationship Management (Paperback)
Marcel Wiedenbrugge, Cliff Wynn, Ludo Theunissen
R495 Discovery Miles 4 950 Ships in 18 - 22 working days
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