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Books > Business & Economics > Business & management > Sales & marketing > Customer services

The Guaranteed Customer Experience - How to Win Customers by Keeping Your Promises (Paperback): Jeff Toister The Guaranteed Customer Experience - How to Win Customers by Keeping Your Promises (Paperback)
Jeff Toister
R439 Discovery Miles 4 390
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Unleashing the Chief Moment Officers - Reliably Giving the Gift of Exceptional Experiences (Paperback): Diane S Hopkins Unleashing the Chief Moment Officers - Reliably Giving the Gift of Exceptional Experiences (Paperback)
Diane S Hopkins
R399 Discovery Miles 3 990
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5 Step Handbook to a Superior Customer Service Mindset - 5 basic steps for anyone serious about excelling in customer service... 5 Step Handbook to a Superior Customer Service Mindset - 5 basic steps for anyone serious about excelling in customer service (Paperback)
Sara Haggett
R192 Discovery Miles 1 920
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Opening Day - A Big Idea in a Little Book (Paperback): Edward M Riley Opening Day - A Big Idea in a Little Book (Paperback)
Edward M Riley
R168 Discovery Miles 1 680
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Happy Customers Faster Cash Taiwan Edition - The All-You-Need-To-Know Guide to Effective Communication in Credit Management and... Happy Customers Faster Cash Taiwan Edition - The All-You-Need-To-Know Guide to Effective Communication in Credit Management and Fcrm (Paperback)
Marcel Wiedenbrugge, Alexander Lo, Cliff Wynn
R509 Discovery Miles 5 090
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Don't Shoot the Customer (Paperback): Derek Warinner, Lorraine Guerra Don't Shoot the Customer (Paperback)
Derek Warinner, Lorraine Guerra
R384 Discovery Miles 3 840
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Ships in 18 - 22 working days
How Retail Workers Swear Coloring Book - A Funny, Irreverent, Clean Swear Word Retail Worker Coloring Book Gift Idea... How Retail Workers Swear Coloring Book - A Funny, Irreverent, Clean Swear Word Retail Worker Coloring Book Gift Idea (Paperback)
Coloring Crew
R210 Discovery Miles 2 100
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How Sales Assistants Swear Coloring Book - A Funny, Irreverent, Clean Swear Word Sales Assistant Coloring Book Gift Idea... How Sales Assistants Swear Coloring Book - A Funny, Irreverent, Clean Swear Word Sales Assistant Coloring Book Gift Idea (Paperback)
Coloring Crew
R210 Discovery Miles 2 100
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Inside Your Customer's Imagination - 5 Secrets for Creating Breakthrough Products, Services, and Solutions (16pt Large... Inside Your Customer's Imagination - 5 Secrets for Creating Breakthrough Products, Services, and Solutions (16pt Large Print Edition) (Paperback)
Chip R. Bell
R899 Discovery Miles 8 990
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Total Relationship Marketing - Achieving Proper Customer Relevance (Paperback): John Heinrichs, Jeen Su Lim Total Relationship Marketing - Achieving Proper Customer Relevance (Paperback)
John Heinrichs, Jeen Su Lim
R873 Discovery Miles 8 730
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Beyond Profit - Touching the invisible in business relationships (Paperback): Julie Anne Caldas Beyond Profit - Touching the invisible in business relationships (Paperback)
Julie Anne Caldas; Leonardo Barci
R252 Discovery Miles 2 520
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Lights! Camera! Action! - Business Operational Excellence Through the Lens of Live Theatre (Paperback): Marc Haine Lights! Camera! Action! - Business Operational Excellence Through the Lens of Live Theatre (Paperback)
Marc Haine; Foreword by Andrew Lacanienta
R558 R513 Discovery Miles 5 130 Save R45 (8%)
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Ships in 18 - 22 working days
Visitor Log Book - Guest Register, Visitors Sign In, Name, Date, Time, Business, Guests Contact Tracing, Vacation Home, Journal... Visitor Log Book - Guest Register, Visitors Sign In, Name, Date, Time, Business, Guests Contact Tracing, Vacation Home, Journal (Paperback)
Amy Newton
R530 Discovery Miles 5 300
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Customer Service Superstars - Six attitudes that bring out our best (Paperback): Cary Jon Cavitt Customer Service Superstars - Six attitudes that bring out our best (Paperback)
Cary Jon Cavitt
R383 Discovery Miles 3 830
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Service Starts With a Smile - 69 reasons why customers return (Paperback): Cary Jon Cavitt Service Starts With a Smile - 69 reasons why customers return (Paperback)
Cary Jon Cavitt
R386 Discovery Miles 3 860
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The Business of Trust - How Experiences Build Trust and Drive Business Impact (Paperback): Stein Broeder The Business of Trust - How Experiences Build Trust and Drive Business Impact (Paperback)
Stein Broeder
R462 R434 Discovery Miles 4 340 Save R28 (6%)
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The Little Customer Service Book - A Common Sense Guide to Helping People (Paperback): Rick Grassi The Little Customer Service Book - A Common Sense Guide to Helping People (Paperback)
Rick Grassi; Illustrated by Judah Dobin
R238 R219 Discovery Miles 2 190 Save R19 (8%)
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Manufacturer Customer Service Superstars - Six attitudes that bring out our best (Paperback): Cary Jon Cavitt Manufacturer Customer Service Superstars - Six attitudes that bring out our best (Paperback)
Cary Jon Cavitt
R383 Discovery Miles 3 830
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Ships in 18 - 22 working days
Government Customer Service Superstars - Six attitudes that bring out our best (Paperback): Cary Jon Cavitt Government Customer Service Superstars - Six attitudes that bring out our best (Paperback)
Cary Jon Cavitt
R383 Discovery Miles 3 830
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Ships in 18 - 22 working days
Finance Customer Service Superstars - Six attitudes that bring out our best (Paperback): Cary Jon Cavitt Finance Customer Service Superstars - Six attitudes that bring out our best (Paperback)
Cary Jon Cavitt
R383 Discovery Miles 3 830
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Transportation Customer Service Superstars - Six attitudes that bring out our best (Paperback): Cary Jon Cavitt Transportation Customer Service Superstars - Six attitudes that bring out our best (Paperback)
Cary Jon Cavitt
R383 Discovery Miles 3 830
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Ships in 18 - 22 working days
Retail Customer Service Training - Six attitudes that bring out our best (Paperback): Cary Jon Cavitt Retail Customer Service Training - Six attitudes that bring out our best (Paperback)
Cary Jon Cavitt
R383 Discovery Miles 3 830
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Ships in 18 - 22 working days
Library Customer Service Superstars - Six attitudes that bring out our best (Paperback): Cary Jon Cavitt Library Customer Service Superstars - Six attitudes that bring out our best (Paperback)
Cary Jon Cavitt
R383 Discovery Miles 3 830
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Ships in 18 - 22 working days
Real Estate Customer Service Superstars - Six attitudes that bring out our best (Paperback): Cary Jon Cavitt Real Estate Customer Service Superstars - Six attitudes that bring out our best (Paperback)
Cary Jon Cavitt
R383 Discovery Miles 3 830
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Ships in 18 - 22 working days
Corporation Customer Service Superstars - Six attitudes that bring out our best (Paperback): Cary Jon Cavitt Corporation Customer Service Superstars - Six attitudes that bring out our best (Paperback)
Cary Jon Cavitt
R383 Discovery Miles 3 830
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Ships in 18 - 22 working days
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