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Books > Business & Economics > Business & management > Sales & marketing > Customer services

How to Handle Cranky Customer Problems Using Behavioral Science (Paperback): Desiree Vogelpohl How to Handle Cranky Customer Problems Using Behavioral Science (Paperback)
Desiree Vogelpohl; Jennifer Hancock
R146 Discovery Miles 1 460 Ships in 18 - 22 working days
The Customer Is an A**Hole - Spilling the Tea on the Reality of Customer Behavior (Paperback): E V Rose The Customer Is an A**Hole - Spilling the Tea on the Reality of Customer Behavior (Paperback)
E V Rose
R435 Discovery Miles 4 350 Ships in 18 - 22 working days
Mastering Habit - How Successful People Think And Operate (Paperback): Adidas Wilson Mastering Habit - How Successful People Think And Operate (Paperback)
Adidas Wilson
R236 Discovery Miles 2 360 Ships in 18 - 22 working days
The Seventh Level - Transform Your Business Through Meaningful Engagement with Your Customers and Employees (Paperback): Amanda... The Seventh Level - Transform Your Business Through Meaningful Engagement with Your Customers and Employees (Paperback)
Amanda Slavin
R342 Discovery Miles 3 420 Ships in 18 - 22 working days
HubSpot CRM Simplified - Win more customers, grow your business and make more money with HubSpot CRM (Paperback): Ramanathan J HubSpot CRM Simplified - Win more customers, grow your business and make more money with HubSpot CRM (Paperback)
Ramanathan J
R301 Discovery Miles 3 010 Ships in 18 - 22 working days
Customer Service in Procurement Organizations - 3 Principles & 6 Steps to Dramatically Improve Customer Service (Paperback):... Customer Service in Procurement Organizations - 3 Principles & 6 Steps to Dramatically Improve Customer Service (Paperback)
Miguel Salcedo
R249 Discovery Miles 2 490 Ships in 18 - 22 working days
7 Dumb Things We All Say - Smart Ways to Improve Every Relationship (Paperback): Greg Alcorn 7 Dumb Things We All Say - Smart Ways to Improve Every Relationship (Paperback)
Greg Alcorn
R491 Discovery Miles 4 910 Ships in 18 - 22 working days
Happy Customers Faster Cash U.S. Edition - The Only Guide You Need to Effective Communication and Practice in Credit Management... Happy Customers Faster Cash U.S. Edition - The Only Guide You Need to Effective Communication and Practice in Credit Management (Paperback)
Marcel Wiedenbrugge, Michael C Dennis, Cliff Wynn
R512 Discovery Miles 5 120 Ships in 18 - 22 working days
How to Win Customers for Life - Unique Words And Strategies To Attract Customers And Keep Them For Life. (Paperback):... How to Win Customers for Life - Unique Words And Strategies To Attract Customers And Keep Them For Life. (Paperback)
Ndiana-Abasi Udofia Ekarika
R675 Discovery Miles 6 750 Ships in 18 - 22 working days
Project Manager - All you need to be a complete project manager (Paperback): Samuel Peters Project Manager - All you need to be a complete project manager (Paperback)
Samuel Peters
R288 Discovery Miles 2 880 Ships in 18 - 22 working days
The Gold Apples (Paperback): Terry Schott The Gold Apples (Paperback)
Terry Schott
R282 Discovery Miles 2 820 Ships in 18 - 22 working days
Customer Service King - How to go from average to excellent (Paperback): Joseph Vaudy Customer Service King - How to go from average to excellent (Paperback)
Joseph Vaudy
R318 Discovery Miles 3 180 Ships in 18 - 22 working days
The Cult of the Customer - Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists... The Cult of the Customer - Create an Amazing Customer Experience That Turns Satisfied Customers Into Customer Evangelists (Paperback, Updated, Revised ed.)
Shep Hyken
R468 R441 Discovery Miles 4 410 Save R27 (6%) Ships in 18 - 22 working days
A Flight Attendant's Full Disclosure - How to Manage Customer Service Breakdowns (Paperback): Jim Cathcart A Flight Attendant's Full Disclosure - How to Manage Customer Service Breakdowns (Paperback)
Jim Cathcart; Becky Woodbridge
R348 Discovery Miles 3 480 Ships in 18 - 22 working days
My Client Profile Tracker Book - Customer Appointment Management System and Tracker (Paperback): Matt Blank My Client Profile Tracker Book - Customer Appointment Management System and Tracker (Paperback)
Matt Blank
R244 Discovery Miles 2 440 Ships in 18 - 22 working days
The Wonderful World of Customer Service at Disney (Paperback): J. Jeff Kober The Wonderful World of Customer Service at Disney (Paperback)
J. Jeff Kober
R600 Discovery Miles 6 000 Ships in 18 - 22 working days
The Wow Factor in Sales - Building Lifelong Relationships (Paperback): Angel Medina The Wow Factor in Sales - Building Lifelong Relationships (Paperback)
Angel Medina
R346 R324 Discovery Miles 3 240 Save R22 (6%) Ships in 18 - 22 working days
Building Your Sales Team - Beyond People, Process, and Technology (Paperback): Diane Updyke Building Your Sales Team - Beyond People, Process, and Technology (Paperback)
Diane Updyke
R510 Discovery Miles 5 100 Ships in 18 - 22 working days
Activity Log (Paperback): Harp -2 Activity Log (Paperback)
Harp -2
R354 Discovery Miles 3 540 Ships in 18 - 22 working days
Improving Marketing Strategies for Private Label Products (Paperback): Yusuf Arslan Improving Marketing Strategies for Private Label Products (Paperback)
Yusuf Arslan
R4,162 Discovery Miles 41 620 Ships in 18 - 22 working days

With changing economic and social environmental conditions and diversified consumer attitudes, national and international competition has increased among retailers. Private label brands have started to follow a dynamic structure in order to adapt themselves to developing environmental conditions. Today, private label products are often mentioned as a mechanism for reaching differentiation in the market and for helping retailers to strengthen consumer loyalty. Improving Marketing Strategies for Private Label Products is a collection of innovative research that examines how some markets are successful and what other markets can do to increase their market share in terms of private label products. It supports in the development of marketing strategies that can help make a private label product more successful. While highlighting topics including e-commerce, national branding, and consumer behavior, this book is ideally designed for marketing professionals, managers, executives, entrepreneurs, business owners, business practitioners, researchers, academicians, and students.

Lean Six Sigma - The Ultimate Guide to Lean Six Sigma, Lean Enterprise, and Lean Manufacturing, with Tools Included for... Lean Six Sigma - The Ultimate Guide to Lean Six Sigma, Lean Enterprise, and Lean Manufacturing, with Tools Included for Increased Efficiency and Higher Customer Satisfaction (Paperback)
James Edge
R340 Discovery Miles 3 400 Ships in 18 - 22 working days
Super Fans - How To Create Unwavering Customer Loyalty (Paperback): Raymond Aaron Super Fans - How To Create Unwavering Customer Loyalty (Paperback)
Raymond Aaron; Emba Purdeep Sangha
R493 Discovery Miles 4 930 Ships in 18 - 22 working days
Automated Sales - A Systematic Approach to Boosting Your Business (Paperback): Steffen Ritter Automated Sales - A Systematic Approach to Boosting Your Business (Paperback)
Steffen Ritter
R322 R301 Discovery Miles 3 010 Save R21 (7%) Ships in 18 - 22 working days
Purple Goldfish Workbook - 10 Ways to Attract Raving Customers (Paperback): Evan Carroll, Stan Phelps Purple Goldfish Workbook - 10 Ways to Attract Raving Customers (Paperback)
Evan Carroll, Stan Phelps
R869 Discovery Miles 8 690 Ships in 18 - 22 working days
From Fury to Faith - Decoding The Evolving Indian Customers (Paperback): Govind Kumar, Namita Sajeev From Fury to Faith - Decoding The Evolving Indian Customers (Paperback)
Govind Kumar, Namita Sajeev
R462 Discovery Miles 4 620 Ships in 18 - 22 working days
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