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Books > Business & Economics > Business & management > Sales & marketing > Customer services

From Like to Love - Inspiring Emotional Commitment from Employees and Customers (Paperback): Keith Alper From Like to Love - Inspiring Emotional Commitment from Employees and Customers (Paperback)
Keith Alper
R396 Discovery Miles 3 960 Ships in 10 - 15 working days
Great Hotel Service - 101 Ways to Create Great Customer Service and Experience in the Hospitality Industry (Paperback): Orkun... Great Hotel Service - 101 Ways to Create Great Customer Service and Experience in the Hospitality Industry (Paperback)
Orkun Avkan
R392 Discovery Miles 3 920 Ships in 10 - 15 working days
Sales Success Stories - 60 Stories from 20 Top 1% Sales Professionals (Paperback): Scott Ingram Sales Success Stories - 60 Stories from 20 Top 1% Sales Professionals (Paperback)
Scott Ingram; Foreword by Lee Bartlett
R533 Discovery Miles 5 330 Ships in 10 - 15 working days
Turn Every Transaction Into an Experience - The Definitive Guide to Increasing Car Buyers' Loyalty (Paperback): Douglas... Turn Every Transaction Into an Experience - The Definitive Guide to Increasing Car Buyers' Loyalty (Paperback)
Douglas Wright
R260 Discovery Miles 2 600 Ships in 10 - 15 working days
Think Billionaire 285 Business Lessons - How to Make Customer for Life, Customer Success, Customer Relationship, Customer... Think Billionaire 285 Business Lessons - How to Make Customer for Life, Customer Success, Customer Relationship, Customer Support, Customer Service, Customer Experience, How to Make Money, 1Day MBA (Paperback)
Dinesh Kumar Goyal
R186 Discovery Miles 1 860 Ships in 10 - 15 working days
Hello, May I Help You? - How to Become a Customer Service Superstar (Paperback): Kevin Hairston Hello, May I Help You? - How to Become a Customer Service Superstar (Paperback)
Kevin Hairston
R290 Discovery Miles 2 900 Ships in 10 - 15 working days
Visitor Log Book - Guest Register, Visitors Sign In, Name, Date, Time, Business, Guests Contact Tracing, Vacation Home, Journal... Visitor Log Book - Guest Register, Visitors Sign In, Name, Date, Time, Business, Guests Contact Tracing, Vacation Home, Journal (Paperback)
Amy Newton
R526 Discovery Miles 5 260 Ships in 10 - 15 working days
Customer Service - Principles of good customer service (Paperback): Razaq A Adekunle Customer Service - Principles of good customer service (Paperback)
Razaq A Adekunle
R451 Discovery Miles 4 510 Ships in 12 - 17 working days
Best In Town - How To Create 5 Star Reviews And Massive Profits In Your Restaurant (Paperback): Mark Bares Best In Town - How To Create 5 Star Reviews And Massive Profits In Your Restaurant (Paperback)
Mark Bares
R242 Discovery Miles 2 420 Ships in 10 - 15 working days
Lights! Camera! Action! - Business Operational Excellence Through the Lens of Live Theatre (Paperback): Marc Haine Lights! Camera! Action! - Business Operational Excellence Through the Lens of Live Theatre (Paperback)
Marc Haine; Foreword by Andrew Lacanienta
R606 R506 Discovery Miles 5 060 Save R100 (17%) Ships in 10 - 15 working days
The Sales Accelerator - How to expand your sales capability to compete successfully in any market (Paperback): Yamini Virani The Sales Accelerator - How to expand your sales capability to compete successfully in any market (Paperback)
Yamini Virani
R554 Discovery Miles 5 540 Ships in 10 - 15 working days
A Dragon Walks into a Meeting - A Tactical Guide to Client Management (Paperback): John Brown, Fred Fuller A Dragon Walks into a Meeting - A Tactical Guide to Client Management (Paperback)
John Brown, Fred Fuller; Edited by Katherine Guntner
R422 Discovery Miles 4 220 Ships in 10 - 15 working days
Helping Customers Win - Customer Success Insights (Paperback): Piyush Agrawal Helping Customers Win - Customer Success Insights (Paperback)
Piyush Agrawal
R384 Discovery Miles 3 840 Ships in 10 - 15 working days
Di-Volution (Paperback): Herman Singh Di-Volution (Paperback)
Herman Singh 1
R429 Discovery Miles 4 290 Ships in 10 - 15 working days
Customer Experience 20 - A Team Building Card Game (Paperback): Tyler Hayden Customer Experience 20 - A Team Building Card Game (Paperback)
Tyler Hayden
R352 Discovery Miles 3 520 Ships in 10 - 15 working days
10 Things an Organization Does to Block Customers - And How to Remove the Blocks to Unblock the Customers (Paperback): Yaqub Ali 10 Things an Organization Does to Block Customers - And How to Remove the Blocks to Unblock the Customers (Paperback)
Yaqub Ali
R242 Discovery Miles 2 420 Ships in 10 - 15 working days
Simple Keys to Customer Service Efficiency (Paperback): Dr Chidi M Kalu Simple Keys to Customer Service Efficiency (Paperback)
Dr Chidi M Kalu
R457 Discovery Miles 4 570 Ships in 10 - 15 working days
That Bad Review - How to Turn 1-Star Reviews Into a 5-Star Business (Paperback): Adrian Easdown That Bad Review - How to Turn 1-Star Reviews Into a 5-Star Business (Paperback)
Adrian Easdown; Cover design or artwork by Jo Hunt; Edited by Kristy Bushnell
R526 R437 Discovery Miles 4 370 Save R89 (17%) Ships in 10 - 15 working days
Color Their World - The Art of Creating Strong Customer Loyalty (Paperback): Marilyn Suttle Color Their World - The Art of Creating Strong Customer Loyalty (Paperback)
Marilyn Suttle
R235 Discovery Miles 2 350 Ships in 10 - 15 working days
Achieving Peak Sales Performance for Optimal Business Value and Sustainability (Paperback): Carlton Brown Achieving Peak Sales Performance for Optimal Business Value and Sustainability (Paperback)
Carlton Brown
R5,393 Discovery Miles 53 930 Ships in 10 - 15 working days

Businesses today face many obstacles, but one major hurdle is optimizing sales performance and achieving peak levels of execution. In recent years, there has been a significant decline in sales performance among businesses internationally. Many professionals attribute this disparity to the lack of attention towards certain business techniques including "Sales Peak Performance" and "Business to Business." Strategies like this lack empirical validity and further investigation on the implementation of these approaches could significantly impact the business world. Achieving Peak Sales Performance for Optimal Business Value and Sustainability is a collection of innovative research on the methods and applications of various elements that influence sales peak performance including personal, organizational, and symbiotic determinants. While highlighting topics including emotional intelligence, personal branding, and customer relationship management, this book is ideally designed for sales professionals, directors, advertisers, managers, researchers, students, and academicians seeking current research on insights and advancements of business sustainability and sales peak performance.

Don't Shoot the Customer (Paperback): Derek Warinner, Lorraine Guerra Don't Shoot the Customer (Paperback)
Derek Warinner, Lorraine Guerra
R374 Discovery Miles 3 740 Ships in 10 - 15 working days
My Suite A$$! - Surviving: Chaos, Critics & Crazies (Paperback): Tammy Mayhew My Suite A$$! - Surviving: Chaos, Critics & Crazies (Paperback)
Tammy Mayhew
R427 Discovery Miles 4 270 Ships in 10 - 15 working days
Power Conversations - Creating First Impressions to Lasting Connections (Paperback): Dr Karen Jacobson Power Conversations - Creating First Impressions to Lasting Connections (Paperback)
Dr Karen Jacobson
R358 Discovery Miles 3 580 Ships in 10 - 15 working days
How to Deal with Debt Collectors and Win Every Time How to Beat Them at Their Own Game - Your Number One Guide to Beating Debt... How to Deal with Debt Collectors and Win Every Time How to Beat Them at Their Own Game - Your Number One Guide to Beating Debt Collectors (Paperback)
Ernie Braveboy
R244 Discovery Miles 2 440 Ships in 10 - 15 working days
Digital Delight - Second Edition: Planning, measuring, and optimizing great digital customer and employee experiences... Digital Delight - Second Edition: Planning, measuring, and optimizing great digital customer and employee experiences (Paperback)
Greg Kihlstroem
R340 Discovery Miles 3 400 Ships in 10 - 15 working days
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