In Participative Transformation, Roger Klev and Morten Levin insist that participative learning and developmental processes are essential in organizational change. They focus on introducing the kind of learning and development that shapes a self-sustaining developmental process that is an integral part of the daily activities of an organisation. This process is essentially one of collective reflection in order to develop alternatives for action, experimentation to achieve desired goals, then collective reflection on the results achieved. Reflection on own practice can contribute to direct improvements of own practice, but may also contribute to new practices, new frameworks of understanding, and to processes involving other participants and fields of interaction. The first part of the book provides an introduction to participative change management and particularly to the concept of co-generative learning inherited from action research, in which change becomes a joint management and employee learning, development, and knowledge creating process. In the second part, the focus of each chapter is on an aspect of the practice of leading change. There is practical guidance for leaders, internal problem owners, external change agents, or action researchers on how employees can be actively engaged in shaping their own work conditions. Readers will learn how experiencing negative results as well as success can form a basis for continued development, even on how to handle an organisational development process when it is in terminal trouble, to ensure there is still learning from it.

What are cyber threats? This book brings together a diverse range of multidisciplinary ideas to explore the extent of cyber threats, cyber hate and cyber terrorism. This ground-breaking text provides a comprehensive understanding of the range of activities that can be defined as cyber threats. It also shows how this activity forms in our communities and what can be done to try to prevent individuals from becoming cyber terrorists. This text will be of interest to academics, professionals and practitioners involved in building social capital; engaging with hard to reach individuals and communities; the police and criminal justice sector as well as IT professionals.

The Bliss Bibliographic Classification Association is an association of users and supporters of the Bibliographic Classification. The association promotes the development and use of classification, publishes official amendments, enables users to keep in touch and exchange experience, and gives them a say in the future of the scheme. It is a non-profit organization, founded in 1969, with members all over the world. Each of the following schedules is the result of a rigorous and detailed analysis of the terminology of the field in question, using the techniques of facet analysis.

How do precarious workers employed in call-centres, universities, the fashion industry and many other labour markets organise, struggle and communicate to become recognised, influential political subjects? "Media Practices and Protest Politics; How Precarious Workers Mobilise" reveals the process by which individuals at the margins of the labour market and excluded from the welfare state communicate and struggle outside the realm of institutional politics to gain recognition in the political sphere. In this important and thought provoking work Alice Mattoni suggests an all-encompassing approach to understanding grassroots political communication in contemporary societies. Using original examples from precarious workers mobilizations in Italy she explores a range of activist media practices and compares different categories of media technologies, organizations and outlets from the printed press to web application and from mainstream to alternative media. Explaining how activists perceive and understand the media environment in which they are embedded the book discusses how they must interact with a diverse range of media professionals and technologies and considers how mainstream, radical left-wing and alternative media represent protests. Media Practices and Protest Politics offers important insights for understanding mechanisms and patterns of visibility in struggles for recognition and redistribution in post-democratic societies and provides a valuable contribution to the field of political communication and social movement studies.

The 1970 and 1994 editions of The Black Librarian in America by E.J. Josey singled out racism as an important issue to be addressed within the library profession. Although much has changed since then, this latest collection of 48 essays by Black librarians and library supporters again identifies racism as one of many challenges of the new century. Essays are written by library educators, library graduate students, retired librarians, public library trustees, veteran librarians, and new librarians fresh out of school with great ideas and wholesome energies. They cover such topics as poorly equipped school libraries and the need to preserve the school library, a call to action to all librarians to make the shift to new and innovative models of public education, the advancement in information technology and library operations, special libraries, recruitment and the Indiana State Library program, racism in the history of library and information science, and challenges that have plagued librarianship for decades. This collection of poignant essays covers a multiplicity of concerns for the 21st-century Black librarian and embodies compassion and respect for the provision of information, an act that defines librarianship. The essays are personable, inspiring, and thought provoking for all library professionals, regardless of race, class, or gender.

In the current economic climate, most librarians recognize the critical importance of marketing as a means of self-preservation, largely accepting that the future of libraries requires marketing in order to increase library use and public perceptions of worth. However, few librarians have prior professional experience marketing products or services and the majority must balance marketing duties with many other job responsibilities. This anthology offers practical insight on marketing techniques specifically designed for libraries. Concise, how-to case studies from practicing public, school, academic, and special librarians provide proven strategies to improve brand management, campaign organization, community outreach, media interaction, social media, and event planning and implementation. Intended for the novice and the old hand, individuals and large staffs, this valuable guide provides librarians with the effective marketing tools necessary to help their libraries thrive in these challenging times.

Research into the ways in which the past is constructed and consumed in the present is now reaching a mature stage. This maturity derives from the general acceptance that heritage as a social and cultural construct is closely connected to the making and maintaining of identity at all spatial scales. This unique book contributes to the developing discourse by focusing on 'heritage from below' in a field where the literature on the relationship between heritage and identity has, rightly, been focused on national identity. Never before have the contemporary manifestations and the theoretical structuring framework of the idea of heritage from below been discussed in the depth offered by this book. The authors first establish the concept and then engage with the actual practice and practitioners of heritage from below in the UK, Europe, Australia and North America.

Collaboration within digital humanities is both a pertinent and a pressing topic as the traditional mode of the humanist, working alone in his or her study, is supplemented by explicitly co-operative, interdependent and collaborative research. This is particularly true where computational methods are employed in large-scale digital humanities projects. This book, which celebrates the contributions of Harold Short to this field, presents fourteen essays by leading authors in the digital humanities. It addresses several issues of collaboration, from the multiple perspectives of institutions, projects and individual researchers.

'Threat Talk' exposes how US and Chinese scientists and policy-makers have understood and responded to the problem of internet addiction in their societies. Is the internet good or bad for society? American analysts like Lessig and Zittrain suggest that the internet is inherently liberating and positive for society, while Morozov and Sageman warn that the internet poses risks to citizens and societies. Using a comparative framework to illustrate how the two states differ in their assessments of the risks to citizens posed by the introduction of new technology, Mary Manjikian compellingly argues that both 'risk' and 'disease' are ideas which are understood differently at different historic periods and in different cultures. Her culturalist approach claims that the internet is neither inherently helpful, nor inherently threatening. Rather, its role and the dangers it poses may be understood differently by different societies. Is the internet good or bad for society? The answer, it appears, is 'it depends'.

This book draws on a wide selection of interdisciplinary literature discussing complex adaptive systems - including scholarship from economics, political science, evolutionary biology, cognitive science, and religion - to apply general complexity tenets to the institutions, conceptual framework, and theoretical justifications of the copyright system, both in the United States and internationally. The author argues that copyrighted works are the products of complex creative systems and, consequently, designers of copyright regimes for the global 'information ecosystem' should look to complexity theory for guidance. Urging legal scholars to undertake empirical studies of real-world copyright systems, Tussey reveals how the selection of workable configurations for the copyright regime is larger than that encompassed by the traditional, entirely theoretical, debate between private property rights and the commons. Finally, this unique study articulates how copyright law must tolerate certain chaotic elements that may be essential to the sustainability of complex systems.

The International Telecommunication Union (ITU) and the Universal Postal Union (UPU) are the two major international organisations that are involved in the regulation of international communications. The ITU deals with electronic communications including radio. The UPU deals with mail. As such, both organisations are of major importance in modern life. This volume provides an up-to-date analysis of their development from inception to the present as they have responded to technical and political change. It also makes suggestions for the future. The volume will be an invaluable resource for researchers and students, policy-makers, government officials and administrators, and legal staff in telecommunication and postal organisations.

This unique volume presents the latest scientific achievements of library researchers and professionals on the Qualitative and Quantitative Methods of Libraries. Scholars and professionals have now an information resource on methodological tools for library services. Except for the new technologies that facilitate the innovation of libraries, it is the underlying policy and functional changes that have the most lasting effect on the scholarly operation that explains why this volume is important in the field or market.

It also explores in detail the areas covering library methodologies, marketing and management, statistics and bibliometrics, content and subject analysis, users' behaviors and library policies that play an important role at every aspect of library research in the twenty-first century.

In January 2004, daytime television presenters Richard Madeley and Judy Finnigan launched their book club and sparked debate about the way people in Britain, from the general reader to publishers to the literati, thought about books and reading. The Richard & Judy Book Club Reader brings together historians of the book, literature scholars, and specialists in media and cultural studies to examine the effect of the club on reading practices and the publishing and promotion of books. Beginning with an analysis of the book club's history and its ongoing development in relation to other reading groups worldwide including Oprah's, the editors consider issues of book marketing and genre. Further chapters explore the effects of the mass-broadcast celebrity book club on society, literature and its marketing, and popular culture. Contributors ask how readers discuss books, judge value and make choices. The collection addresses questions of authorship, authority and canon in texts connected by theme or genre including the postcolonial exotic, disability and representations of the body, food books, and domesticity. In addition, book club author Andrew Smith shares his experiences in a fascinating interview.

Information is everywhere, and defines everything in today's society. Moreover, information is a key concept in a wide range of academic disciplines, from quantum physics to public policy. However, these disciplines all interpret the concept in quite different ways. This book looks at information in several different academic disciplines - cybernetics, ICT, communications theory, semiotics, information systems, library science, linguistics, quantum physics and public policy. Perspectives on Information brings clarity and coherence to different perspectives through promoting information as a unifying concept across the disciplinary spectrum. Though conceived as a contribution to the ongoing conversation between academic disciplines into the nature of information, the deliberately accessible style of this text (reflecting the authors' backgrounds at The Open University) will be make it valuable for anyone who needs to know something more about information. Given the ubiquity of information in the 21st century, that means everyone.

The open source phenomenon has attracted an increased interest among commercial firms and governments. It is becoming one of the most influential paradigm shifts not only in software development but in social and economic value creation as well. While software development is perhaps the most prominent example of open source, its principles have now been applied across a wide range of product classes, industries and even scientific disciplines. Decision makers at different levels and in a variety of fields need to improve their understanding of the factors that contribute to the Open Source Software (OSS) effectiveness: approaches, tools, social designs, reward structures and metrics. Successful OSS Project Design and Implementation provides a state-of-the-art analysis of OSS design principles, their emergence and success and how they are extending well beyond the domain of software.

Bringing together theoretical and empirical research from 22 countries in Europe, North America, Australia, South America and Japan, this book offers a state-of-the-art survey of conceptual and methodological research and planning issues relating to landscape, heritage, [and] development. It has 30 chapters grouped in four main thematic sections: landscapes as a constitutive dimension of territorial identities; landscape history and landscape heritage; landscapes as development assets and resources; and landscape research and development planning. The contributors are scholars from a wide range of cultural and professional backgrounds, experienced in fundamental and applied research, planning and policy design. They were invited by the co-editors to write chapters for this book on the basis of the theoretical frameworks, case-study research findings and related policy concerns they presented at the 23rd Session of PECSRL - The Permanent European Conference for the Study of the Rural Landscape, organized by TERCUD - Territory, Culture and Development Research Centre, Universidade LusA(3)fona, in Lisbon and A"bidos, Portugal, 1 - 5 September 2008. With such broad inter-disciplinary relevance and international scope, this book provides a valuable overview, highlighting recent findings and interpretations on historical, current and prospective linkages between changing landscapes and natural, economic, cultural and other identity features of places and regions; landscape-related identities as local and regional development assets and resources in the era of globalized economy and culture; the role of landscape history and heritage as platforms of landscape research and management in European contexts, including the implementation of The European Landscape Convention; and, the strengthening of the landscape perspective as a constitutive element of sustainable development.

The phrase lessons learned is such a common one, yet people struggle with developing effective lessons learned approaches. The Lessons Learned Handbook is written for the project manager, quality manager or senior manager trying to put in place a system for learning from experience, or looking to improve the system they have. Based on experience of successful and unsuccessful systems, the author recognises the need to convert learning into action. For this to happen, there needs to be a series of key steps, which the book guides the reader through. The book provides practical guidance to learning from experience, illustrated with case histories from the author, and from contributors from industry and the public sector.
The book is a practitioner-level guide to the design and the mechanics of lessons learned processesTakes a holistic approach, tracking lessons from identification to reapplicationMakes the case for the assignment of actions for learning"

How are businesses responding to global changes in markets driven by changes in technology? Whatever the industry, the trends are familiar: globalization and the rise of industrial conglomerates, mergers and acquisitions, the networking of businesses and markets, outsourcing and shifts in the distribution of resources and production, all reflected in the emergence of new players, new products and services and new forms of competition. As arguably the first knowledge-based business, book publishing provides an ideal setting for the study of challenge and opportunity. The industry is currently experiencing fierce levels of competition, extreme financial pressures, restructuring and the threat of technology-induced obsolescence. Added to these are the challenges posed by new and potential entrants to the market, the emergence of new products and services, new ways of doing business, including trading in virtual markets, and the vulnerability of traditional business models. The suitability of book publishing as a context for researching the emergence of knowledge-based business becomes all too apparent. Through combining primary research with secondary analysis drawn from the relevant literatures, Books, Bytes and Business is both a readable and informative account of business in the knowledge-based economy.

This is the first book available on the market that shows people how to create more advanced data visualizations in the Excel software tool. It provides step-by-step instructions and downloadable Excel files, that readers can use to expand how they use Excel and communicate their data to their audiences.

There has been much academic interest in the role of museums as places where understanding of the past is shaped and legitimised for a wide and increasingly diverse public. This book focuses on the museum representations of the Highland Clearances - a much neglected aspect of one of the most disputed and politically-charged issues in modern Scottish history. Drawing together a range of inter-disciplinary themes and notions, it considers the cultural legacy of the period, brings to light the socially and historically conditioned meanings and values encapsulated in museum narratives of the Clearances, and shows the significance of collective memory in the negotiations inherent in heritage work. Examining both national and local museums in Scotland and concluding with comparisons with Australian museums of migration, Dynamics of Heritage contributes to our understanding of the processes of heritage construction, and its relationship to issues of memory and other modes of engagement with the past.

This book provides a critique of the knowledge business, and describes and evaluates its different manifestations in, and impacts on, the university sector. Its focus is the social sciences and, in particular, housing and urban studies. Drawing on a wide range of experiences, both in the UK and elsewhere, it illustrates the changing management of the academy, and the development, by university managers, of instruments or techniques of control to ensure that academics are disciplined in ways that are commensurate with achieving commercial goals. The individual chapters highlight the different ways in which the academy is being put to work for commercial gain, and they evaluate how far the public service ethos of the universities is coming apart in a context in which what is to be serviced is increasingly a private clientele defined by their 'ability to pay'. The Knowledge Business examines the contradictions and tensions associated with these processes, highlighting the implications for the academic labour process, and the future of the academy.

The need for public libraries to tackle social exclusion and engage in social justice becomes ever more urgent as the gap between rich and poor continues to widen, and the very survival of public libraries in the heart of the community is open to debate. If public libraries are to develop and grow in the future and become relevant to the majority of their local communities, then they need to abandon outmoded concepts of 'excellence' and fully grasp the 'equity' agenda. This book examines the historical background to social exclusion and the strategic context in terms of government and professional policy. The authors propose a compelling manifesto for change and outline practical ways in which public libraries can be transformed into needs-based services.

Popular culture has recognized urban gay men's use of the Web over the last ten years, with gay Internet dating and Net-cruising featuring as narrative devices in hit television shows. Yet to date, the relationship between urban gay male culture and digital media technologies has received only limited critical attention. Gaydar Culture explores the integration of specific techno-cultural practices within contemporary gay male sub-culture. Taking British gay culture as its primary interest, the book locates its critical discussion within the wider global context of a proliferating model of Western 'metropolitan' gay male culture. Making use of a series of case studies in the development of a theoretical framework through which past, present and future practices of digital immersion can be understood and critiqued; this book constitutes a timely intervention into the fields of digital media studies, cultural studies and the study of gender and sexuality.

This volume is a valuable resource of research papers and applications presented at the Qualitative and Quantitative Methods in Libraries International Conference QQML2009, on the methodological tools used in library and information science. It provides the reader with a better understanding and holistic view on the subject and contains a plethora of invaluable methodologies and applications to a variety of information and library science. Qualitative and Quantitative Methods in Libraries will be suitable to students as a textbook, as well as to scientists and professionals.

The authors present a multi-level theory of "Information Worlds" to investigate the ways in which information creates the social worlds of people. Building upon the foundational works of Library and Information Studies (LIS) scholar and theorist Elfreda Chatman and philosopher Jurgen Habermas, as well as from theory and research from a wide range of other fields, the theory of information worlds can serve as a theoretical driver both in LIS studies and across other disciplines that study information issues, enriching and expanding our understanding of the multi-layered role of information in society.

Testing their theory through application to a variety of real-world issues, Burnett and Jaeger tackle the topics of libraries and information provision, the value assigned to information by differing social groups, information access and exchange, international information policies, the role of information in democracy, and technological change. Information Worlds provides a framework for empirical investigations into the fascinating and very real social dimensions of information.