There are many challenges to Web site management: collecting and collating information, developing a design style, managing updates, and ensuring a consistently interesting, topical and informative site are just some of them. Whether working as a team or individually, Web site managers must frequently develop skills, solutions and services in relative isolation. This book acts as an invisible support team, with acknowledged experts sharing their experiences in specific areas of site development. As well as the expert contributions, this book includes a wealth of advice from the information community, with timely tips submitted by Web and information professionals.Contents: Introduction; Content gathering; Design and style; Structure and navigation; Accessibility and interoperability; Databases and directories; Intranet; Security; Team management; Managing copyright; Maintenance and updating; Promotion and marketing; Appendix; Index.

This title describes how best to use statistical data to produce professional reports on library activities. The authors cover data gathering, sampling, graphical representation of data and summary statistics from data, and also include a section on trend analysis. A full bibliography and a subject index make this a key title for any information professional..

A practical approach to developing and operating an effective programme to manage hybrid records within an organization. This title positions records management as an integral business function linked to the organization's business aims and objectives. The authors also address the records requirements of new and significant pieces of legislation, such as data protection and freedom of information, as well as exploring strategies for managing electronic records. Bullet points, checklists and examples assist the reader throughout, making this a one-stop resource for information in this area.

This guide examines the use of technology for sharing information, both within an organisation, and between companies and their clients and customers. It looks in particular at the use of push/ pull technologies for delivering current awareness services. The guide also discusses the pros and cons of the technology, particularly information overload, and suggests a number of ways of minimising the problems. The guide contains a useful list of books, reports, journals and other information sources. Contents: Introduction; Intranets; Extranets; Groupware; Case studies; Push/pull technologies; Information overload; Key players; Useful information sources; References; Further reading.

Examines the essential elements of planning a move, and offers practical guidance to ensure minimum disruption to service.Topics covered include: planning; resources, equipment and furniture, staff, security, safety and insurance. Examines the opportunities for service review and development.

Knowledge Management was the theme of the Standing Conference of Eastern, Central and Southern African Library and Information Associations (SCECSAL XVII) in 2006. This selection of conference papers provides a cross-disciplinary approach to knowledge, information and development and how the three together can mould a new and more informed society. The challenge is to make our libraries more people-centered and Afro-centric, not simply serving the interests of the elite and paying little attention to the plight of the less well off. This needs to change, with libraries becoming more inclusive and serving the needs of all. These papers raise provocative questions, and provide an insight into the struggle of information services in this part of Africa to be part of an emerging information and knowledge society.

A companion volume to the International Bibliography of the Social Sciences, the Thematic List of Descriptors will be a valuable tool for all those contributing to the development of information systems in the social sciences.

A companion volume to the International Bibliography of the Social Sciences , the Thematic List of descriptors will be a valuable tool for all those contributing to the development of information systems in the social sciences.

This text is published as a companion to the "International Bibliography of the Social Sciences". First published in 1952, the IBSS is produced annually in four parts - Anthropology, Economics, Political Science, Sociology - and has been widely acclaimed as a tool for librarians, university departments, research institutions, public and private institutions, and indeed for all whose work requires reference to the current literature in any of the fields comprised within its scope. Companion Descriptor lists are now available for all four main subject areas. All volumes of the IBSS published to date have been indexed and from this a language representing every subject covered in this bibliography has been developed. This language can be used for indexing social science publications as well as for retrieving the references stored in the IBSS data bank. The Descriptor List falls into two parts: alphabetical and thematic. In the alphabetic section, terms appear both in English and French. Cross reference is made to all four volumes of the IBSS. The thematic section corresponds to the relevant volume of the four IBSS volumes.

The fourth edition of this standard student text, Organizing Knowledge, incorporates extensive revisions reflecting the increasing shift towards a networked and digital information environment, and its impact on documents, information, knowledge, users and managers. Offering a broad-based overview of the approaches and tools used in the structuring and dissemination of knowledge, it is written in an accessible style and well illustrated with figures and examples. The book has been structured into three parts and twelve chapters and has been thoroughly updated throughout. Part I discusses the nature, structuring and description of knowledge. Part II, with its five chapters, lies at the core of the book focusing as it does on access to information. Part III explores different types of knowledge organization systems and considers some of the management issues associated with such systems. Each chapter includes learning objectives, a chapter summary and a list of references for further reading. This is a key introductory text for undergraduate and postgraduate students of information management.

This established textbook introduces the essentials of classification as used for information processing. The third edition takes account of developments that have taken place since the second edition was published in 2002. Classification Made Simple provides a useful gateway to more advanced works and the study of specific schemes. As an introductory text, it will be invaluable to students of information work and to anyone inside or outside the information profession who needs to understand the manner in which classification can be utilized to facilitate and enhance organisation and retrieval.

This title is a clear and detailed account of the law and practice of copyright, explained in a user-friendly manner. Coverage includes changes in licensing developments and electronic copyright progress, and updates arising from EU harmonisation of copyright law. There is also information on design right and copyright-related rights such as recording and performing rights. A glossary of terms and an index help to make this a key reference guide to a notoriously complex area of information management.

Aiming at ensuring that everyone obtains the rich rewards available in today's information-centred society, this book seeks to provide a systematic method for the understanding, appreciation and evaluation of information needs, which alone can guarantee the value of information to the consumer. Based on the insights gained from research projects involving hundreds of thousands of people, it sets out to provide a framework, firmly grounded in theory but nevertheless highly practical, for information needs analysis. The book is written both for librarians, publishers, archivists, records managers, journalists and other information professionals, to help them in their efforts to design improved systems and monitor the effectiveness of their services on an ongoing basis, and for individual information consumers, to enable them better to meet their own information needs in the expanding sphere of virtual information.

This guide sets out the key considerations and provides some practical guidelines to assist in developing and operating an effective knowledge management function. Case studies demonstrate the ways in which different organisations have set about putting Knowledge Management into practice.Contents: Introduction - management fad or essential management technique? Perceived differences between knowledge & information; Key management considerations and influences; Shaping the policy; Role of knowledge management in the management of change; Getting started - importance of initial planning and early staff consultation and involvement; Use of consultants; Responsibility, access and control; Systems and procedures; Skills required for day-to-day operation and maintenance; Value - can you show it on the balance sheet? Case studies; How to find out more - useful contact details.

This guide is an introduction to English language sources, in electronic and print form, dealing with business issues in Russia, the NIS and the Baltic States. It gives evaluative descriptions and costs of all listed sources, concentrating on recent sources. Sources of information on some of these countries can be difficult to locate, and the author gives guidance on how to go about finding them. Contents: Under each country, information sources are grouped in broad categories: Overview (sources designed to answer general, exploratory, country and regional questions, e.g. population, politics, how to do business etc); Current developments (e.g. recent changes in tax and other laws, trends in foreign direct investment, latest project tenders); Companies and contacts; Industries and services; Legislation; Organisations (a listing of agencies and bodies able to provide assistance, information and data to business people).

Outsourcing is a global phenomenon that has enjoyed rapid growth over recent years, evidenced by the proliferation of outsourcing service providers in all areas of business. The concept centres on businesses and organizations divesting themselves of essential, but non-core, business activities and, properly managed, outsourcing can realize considerable cost and other benefits for both the service provider and the outsourcing client. The content of this book is a distillation of the outsourcing process, is derived from detailed and wide-ranging research in the subject, but contextualised to cater for the records management environment. Outsourcing is not necessarily the way ahead for every organization or business. The process of determining whether the concept is feasible, cost-effective and beneficial is complex and should not be entered into lightly. The price of failure is high and, for that reason, any outsourcing initiative demands robust project management skills, strong support at board level and the unremitting support and commitment of every executive, departmental head and senior manager in the company. Much has been written about the concepts of outsourcing. Research has revealed numerous books, journal articles and case studies attesting to its merits but there is little to nothing available that is specific to a records management facility. This title will prove invaluable for any librarian or information professional with a practical or academic interest in outsourcing, or for any students in the field of library science.

Liz Orna's original Practical Information Policies has become a standard text which has helped information managers in many countries to take productive action in their own environment: to get a job they wanted, carry through an information audit, make a successful business case for an information policy, or formulate an information strategy. This book is designed specially for students preparing to enter the information professions; working professionals in other fields, whose job includes an information-management element; and senior managers from other specialisms who have overall responsibilities for information activities. Information Strategy in Practice provides, in brief and practical form, and informal style: a reliable account of the key processes involved in developing organizational information policy and strategy, with realistic suggestions on carrying them through, drawn from actual practice a sound framework of the ideas underlying the practice recommended, which readers can relate to their own context advice from experience about dealing with the kind of problems that often beset information-strategy development, and about getting the best from the process.

Discusses the choice of information that can be included as well as the different styles in which it can be presented.Covers not just the physical preparation but also distribution and publicity.Selected examples of interesting features.

Considers teleworking among LIS staff, as well as teleworkers as users of LIS services.Information and ideas about the types of information work that are suitable for teleworking. Management issues, case studies, Further reading and list of Internet resources.

Previously titled Making a Charge for Library and Information Services, Fee Based Information Services provides an examination of charging for library and information services and the possible implications that this might bring to the profession. A number of extenisve case studies are given to illustrate precedents and points of best practice.

Provides readers with a listing of some of the most useful business and industry information sources available freely on the InternetCovers: sources of useful free business and industry information, sections on different industrial sectors, business information portals. Looks at things from the point of view of people doing business in the United Kingdom and also from the perspective of UK exporters with alphabetical listing of organisations, information providers, subject index and glossary.

Provides a first port of call for those seeking information sources in a sector that has undergone tremendous change in recent years. Includes information on banks and building societies, insurance companies, investment funds and pension funds.Highlights essential reference works, consumer information, career guides, technical reports, official publications, market and company research, product information and electronic resources. Identifies the most appropriate sources and provides assistance in choosing between competing items and provides an overview of significant international sources

Explores what we know about how we want, see, browse, read, use and remember online information. Readers take a non-technical and entertaining journey into previously obscure depths of cognitive psychology and information science.

Practical negotiating skills, including those needed for cross-cultural negotiations have long been taught in classrooms, along with some of the theory that underpins them. Most of this has been based on the notion that negotiation will be interpersonal and face-to-face. In recent years, though, globalization, the telecommunications boom and the ever increasing need for today's professionals to conduct cross-cultural business transactions has led to a new way of negotiating, bargaining, and resolving disputes. In e-Negotiations, Nicholas Harkiolakis and his co-authors highlight the challenge that awaits the young professionals who are today training in business schools. Future dispute resolutions and bargaining will take place between faceless disputants involved in a new kind of social process. Any adolescent with a mobile phone and Internet access knows that most of today's social transactions take place via a hand held or other electronic device. In a world of video conferences, chat rooms, Skype, Facebook, and MySpace, critical financial, business and political decisions are made through interaction between two-dimensional characters on screens. Here, the authors compare and contrast e-negotiation as it currently is with traditional face-to-face negotiation. Case studies illustrate how cross-cultural negotiations can be managed through modern channels of social influence and information-sharing and shed light on the critical social, cognitive and behavioral role of the negotiator in resolving on-line, cross-cultural, conflicts and disputes, and generally in bargaining and negotiation. This book, with its practical exercises, will be of immense help to students and professionals needing to 'practice' with the new negotiating media.

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.