Examines the essential elements of planning a move, and offers practical guidance to ensure minimum disruption to service.Topics covered include: planning; resources, equipment and furniture, staff, security, safety and insurance. Examines the opportunities for service review and development.

Memories of Cities is a collection of essays that explore different ways of writing about the political and economic history of the built environment. Drawing upon fiction and non-fiction, and illustrated by original photographs, the essays employ a variety of narrative forms including memoirs, letters, and diary entries. They take the reader on a journey to cities such as Glasgow, Paris, Moscow, St. Petersburg, and Marseille, laying bare the contradictions of capitalist architectural and urban development, whilst simultaneously revealing alternative visions of how buildings and cities might be produced and organised.

Aiming at ensuring that everyone obtains the rich rewards available in today's information-centred society, this book seeks to provide a systematic method for the understanding, appreciation and evaluation of information needs, which alone can guarantee the value of information to the consumer. Based on the insights gained from research projects involving hundreds of thousands of people, it sets out to provide a framework, firmly grounded in theory but nevertheless highly practical, for information needs analysis. The book is written both for librarians, publishers, archivists, records managers, journalists and other information professionals, to help them in their efforts to design improved systems and monitor the effectiveness of their services on an ongoing basis, and for individual information consumers, to enable them better to meet their own information needs in the expanding sphere of virtual information.

Considers teleworking among LIS staff, as well as teleworkers as users of LIS services.Information and ideas about the types of information work that are suitable for teleworking. Management issues, case studies, Further reading and list of Internet resources.

This guide is an introduction to English language sources, in electronic and print form, dealing with business issues in Russia, the NIS and the Baltic States. It gives evaluative descriptions and costs of all listed sources, concentrating on recent sources. Sources of information on some of these countries can be difficult to locate, and the author gives guidance on how to go about finding them. Contents: Under each country, information sources are grouped in broad categories: Overview (sources designed to answer general, exploratory, country and regional questions, e.g. population, politics, how to do business etc); Current developments (e.g. recent changes in tax and other laws, trends in foreign direct investment, latest project tenders); Companies and contacts; Industries and services; Legislation; Organisations (a listing of agencies and bodies able to provide assistance, information and data to business people).

Provides a first port of call for those seeking information sources in a sector that has undergone tremendous change in recent years. Includes information on banks and building societies, insurance companies, investment funds and pension funds.Highlights essential reference works, consumer information, career guides, technical reports, official publications, market and company research, product information and electronic resources. Identifies the most appropriate sources and provides assistance in choosing between competing items and provides an overview of significant international sources

The fourth edition of this standard student text, Organizing Knowledge, incorporates extensive revisions reflecting the increasing shift towards a networked and digital information environment, and its impact on documents, information, knowledge, users and managers. Offering a broad-based overview of the approaches and tools used in the structuring and dissemination of knowledge, it is written in an accessible style and well illustrated with figures and examples. The book has been structured into three parts and twelve chapters and has been thoroughly updated throughout. Part I discusses the nature, structuring and description of knowledge. Part II, with its five chapters, lies at the core of the book focusing as it does on access to information. Part III explores different types of knowledge organization systems and considers some of the management issues associated with such systems. Each chapter includes learning objectives, a chapter summary and a list of references for further reading. This is a key introductory text for undergraduate and postgraduate students of information management.

Explores what we know about how we want, see, browse, read, use and remember online information. Readers take a non-technical and entertaining journey into previously obscure depths of cognitive psychology and information science.

Discusses the choice of information that can be included as well as the different styles in which it can be presented.Covers not just the physical preparation but also distribution and publicity.Selected examples of interesting features.

This title describes how best to use statistical data to produce professional reports on library activities. The authors cover data gathering, sampling, graphical representation of data and summary statistics from data, and also include a section on trend analysis. A full bibliography and a subject index make this a key title for any information professional..

Here is an informative new volume that celebrates the increasing use and influence of the MARC format for Archives and Manuscript Control (AMC). As the format and its companion, the online archival catalog, gain acceptance among archivists, several major issues evolve, including the adoption and adaptation of standards for archival control data and the acceptance of archival control techniques for use in library collections. This is an important volume for library cataloguers, who in order to make use of the archival control techniques embodied in the AMC format must be familiar with basic techniques of archival collections management, and archivists, who might need basic instruction in relevant library cataloging techniques.Describing Archival Materials presents the principles and techniques that describe the control of both textual and non-textual materials. Each chapter, where appropriate, contains examples of AMC records to illustrate various techniques. In examining control of textual materials, the authors: outline the requisite details of archival description, including the construction of finding aids and the representation of archival collections in catalogs according to the recognized standard, APPM explain the concepts of intellectual responsibility and the basic concepts of choice and formulation of access points, derived directly from AACR2 provide an archival translation of basic indexing concepts such as subject analysis and indexing depth, all written within the context of LCSH explore the concepts of authority control of both names and subjects consider design issues that contributed to the construction of the format and focus on appropriate methods of content designation for archival descriptions discuss the development of archival information systems, in particular focusing on archival management features and problems inherent in attempts to design systems that integrate archival and bibliographic recordsThree chapters also highlight archival control of nontextual materials--visual images (photographs and films), sound recordings, and cartographic materials.

Explore a compilation of reference service works by Charles A. Bunge, a leader in the field!This informative and delightful book highlights the contributions of Charles A. Bunge to the literature on reference service. From Past-Present to Future-Perfect: A Tribute to Charles A. Bunge and the Challenges of Contemporary Reference Service offers reference librarian professionals the reprints of selected articles by Charles Bunge, bibliographies of his published work, and original articles that draw on Bunge's values and ideas in assessing the present and shaping the future of reference service. Through this guide, you will explore four categories of Bunge's work, which include measuring the effectiveness of reference service, the reference environment, reference sources, and reflecting on the past and future of reference work. This important book will assist you in creating and maintaining an effective and ethical reference service that will help patrons find the materials they need. With From Past-Present to Future-Perfect, you will gain access to some of Bunge's most important articles on the reference environment. Some of the helpful reference service information you will examine includes: ways of putting joy back into reference work to counteract the situation of low morale among practicing reference librarians discussions on the challenge of continual learning for reference librarians and strategies for updating knowledge and skills understanding and organizational strategies for handling stress in the library workplace exploring the realm of an ethical reference practice and how a reference librarian should act or behave in providing reference services peer coaching programs for reference librarians to assist the learning and sharing of knowledge among colleagues organizing electronic reference sources assisting patrons with their reference questions using technology in the reference environmentThorough and comprehensive, this excellent resource explores the changes that have occurred in reference and information resources, and techniques for setting goals and objectives for your reference department. From Past-Present to Future-Perfect looks at the exciting and challenging world of reference librarianship and gives you valuable insights and ideas on how to improve and update your reference department.

With the wish to heighten their profile, modernize their environment and increase use, libraries in the UK have refurbished and, where necessary and possible, extended their existing buildings. Although much has been achieved in this regard across the UK, more continues and needs to be accomplished. The case-studies in this book provide librarians, architects and others with examples of what has been undertaken and highlight the policies, processes, design issues - and the problems that have been overcome - leading to successful library refurbishments. While the case studies are mainly drawn from the UK and cover a variety of library types, the book has wider international appeal and includes case studies drawn from Ireland, Sweden and the USA.

Innovation in technology and services was once the result of specialist knowledge developed within a single corporation; now, a single focus on the development of new products and services is no longer enough. In Interactive Business Communities, Mitsuru Kodama shows how a new business approach can enable managers to access, share and integrate diverse knowledge both inside and outside the corporation using Boundary Networks to operate across more formal organizational and knowledge boundaries at all levels. Drawing on his studies of large corporations in America and the Far East, Mitsuru, shows how different companies have already started to take this path. He explains the kind of networks and strategic partnerships that have emerged and gives practical guidelines on how to begin forming in-house business communities and extending this to interactive business communities with customers and other organizations. This book is a valuable resource for business educators and researchers, and senior executives responsible for strategy, particularly in high-tech industries, will find insights and ideas to tackle 21st century market and business discontinuities.

Practical negotiating skills, including those needed for cross-cultural negotiations have long been taught in classrooms, along with some of the theory that underpins them. Most of this has been based on the notion that negotiation will be interpersonal and face-to-face. In recent years, though, globalization, the telecommunications boom and the ever increasing need for today's professionals to conduct cross-cultural business transactions has led to a new way of negotiating, bargaining, and resolving disputes. In e-Negotiations, Nicholas Harkiolakis and his co-authors highlight the challenge that awaits the young professionals who are today training in business schools. Future dispute resolutions and bargaining will take place between faceless disputants involved in a new kind of social process. Any adolescent with a mobile phone and Internet access knows that most of today's social transactions take place via a hand held or other electronic device. In a world of video conferences, chat rooms, Skype, Facebook, and MySpace, critical financial, business and political decisions are made through interaction between two-dimensional characters on screens. Here, the authors compare and contrast e-negotiation as it currently is with traditional face-to-face negotiation. Case studies illustrate how cross-cultural negotiations can be managed through modern channels of social influence and information-sharing and shed light on the critical social, cognitive and behavioral role of the negotiator in resolving on-line, cross-cultural, conflicts and disputes, and generally in bargaining and negotiation. This book, with its practical exercises, will be of immense help to students and professionals needing to 'practice' with the new negotiating media.

Previously titled Making a Charge for Library and Information Services, Fee Based Information Services provides an examination of charging for library and information services and the possible implications that this might bring to the profession. A number of extenisve case studies are given to illustrate precedents and points of best practice.

Sex in Cyberspace offers a bold and provocative, yet sensitively written, account of an under-investigated area of sociological enquiry. While there is a considerable amount of research documenting the experiences of sex workers, very little data exists on their male clientele. The first empirically-based volume on the experiences of men who pay for sex, this work presents a significant new source of data. The book is based upon an extensive study of on-line forums in which both the purchasers of sexual services and the workers themselves can exchange information and views - information which is otherwise extremely difficult to obtain. Sarah Earle and Keith Sharp argue that such sites represent a significant change in the social organization of sex work and those who seek and use the services of sex workers. Shedding new light on men's sexual identity, Sex in Cyberspace makes a major contribution to the study of sexuality.

This guide sets out the key considerations and provides some practical guidelines to assist in developing and operating an effective knowledge management function. Case studies demonstrate the ways in which different organisations have set about putting Knowledge Management into practice.Contents: Introduction - management fad or essential management technique? Perceived differences between knowledge & information; Key management considerations and influences; Shaping the policy; Role of knowledge management in the management of change; Getting started - importance of initial planning and early staff consultation and involvement; Use of consultants; Responsibility, access and control; Systems and procedures; Skills required for day-to-day operation and maintenance; Value - can you show it on the balance sheet? Case studies; How to find out more - useful contact details.

The song of organisational change goes: 'Ready or not, here I come. You can't hide...' But is change collapsonomics - everything - or have some things not changed? Managing Value in Organisations argues that traditional business thinking has produced low trust with high cost in increased disengagement: the 100 year old management model still accrues organisational debt, the business model privileges producers, and the learning model pretends individual learning produces collective learning. All are now barriers to development. Working with five organisations, Donal Carroll reinvents the management model to multiply trust, the business model for more complex customer value, and learning model for significant collective learning. He provides evidence that together, these get organisations to their next stage of development faster. In a climate of perceived increasing uncertainty and 'more for less' it invites organisations to move from default models and choose their models to 'live on purpose'. This applied business research has many new ideas: value creating research method, three new models, 'techniques' for organisations to self-assess and construct their next stage, as well as 'fecund argument, productive interference, organisational orphans' and 'facing down Facebook '. It invites readers on a risky narrative, testing one idea in five organisations, over one year through two journeys - the organisations' and writer's. A different business book, it seeks to capture the 'poetry and plumbing' excitement of management innovation. Managers at every level, coaches, consultants, business scholars, researchers, anyone seeking sustainable improvement, or who thinks the impossible can't be reached will find something here.

The World Wide Web is truly astounding. It has changed the way we interact, learn and innovate. It is the largest sociotechnical system humankind has created and is advancing at a pace that leaves most in awe. It is an unavoidable fact that the future of the world is now inextricably linked to the future of the Web. Almost every day it appears to change, to get better and increase its hold on us. For all this we are starting to see underlying stability emerge. The way that Web sites rank in terms of popularity, for example, appears to follow laws with which we are familiar. What is fascinating is that these laws were first discovered, not in fields like computer science or information technology, but in what we regard as more fundamental disciplines like biology, physics and mathematics. Consequently the Web, although synthetic at its surface, seems to be quite 'natural' deeper down, and one of the driving aims of the new field of Web Science is to discover how far down such 'naturalness' goes. If the Web is natural to its core, that raises some fundamental questions. It forces us, for example, to ask if the central properties of the Web might be more elemental than the truths we cling to from our understandings of the physical world. In essence, it demands that we question the very nature of information. Understanding Information and Computation is about such questions and one possible route to potentially mind-blowing answers.

This text is published as a companion to the "International Bibliography of the Social Sciences". First published in 1952, the IBSS is produced annually in four parts - Anthropology, Economics, Political Science, Sociology - and has been widely acclaimed as a tool for librarians, university departments, research institutions, public and private institutions, and indeed for all whose work requires reference to the current literature in any of the fields comprised within its scope. Companion Descriptor lists are now available for all four main subject areas. All volumes of the IBSS published to date have been indexed and from this a language representing every subject covered in this bibliography has been developed. This language can be used for indexing social science publications as well as for retrieving the references stored in the IBSS data bank. The Descriptor List falls into two parts: alphabetical and thematic. In the alphabetic section, terms appear both in English and French. Cross reference is made to all four volumes of the IBSS. The thematic section corresponds to the relevant volume of the four IBSS volumes.

For almost every organization in the future, both public and private sector, identity management presents both significant opportunities and risks. Successfully managed, it will allow everyone to access products and services that are tailored to their needs and their behaviours. But successful management implies that organizations will have overcome the significant obstacles of security, individual human rights and social concern that could cause the whole process to become mired. Digital Identity Management, based on the work of the annual Digital Identity Forum in London, provides a wide perspective on the subject and explores the current technology available for identity management, its applications within business, and its significance in wider debates about identity, society and the law. This is an essential introduction for organizations seeking to use identity to get closer to customers; for those in government at all levels wrestling with online delivery of targeted services; as well as those concerned with the wider issues of identity, rights, the law, and the potential risks.

A companion volume to the International Bibliography of the Social Sciences , the Thematic List of descriptors will be a valuable tool for all those contributing to the development of information systems in the social sciences.

A companion volume to the International Bibliography of the Social Sciences, the Thematic List of Descriptors will be a valuable tool for all those contributing to the development of information systems in the social sciences.