This book contains selected papers presented at the 4th International Seminar of Contemporary Research on Business and Management (ISCRBM 2020), which was organized by the Alliance of Indonesian Master of Management Program (APMMI) and held in Surubaya, Indonesia, 25-27 November 2020. It was hosted by the Master of Management Program Indonesia University and co-hosts Airlangga University, Sriwijaya University, Trunojoyo University of Madura, and Telkom University, and supported by Telkom Indonesia and Triputra. The seminar aimed to provide a forum for leading scholars, academics, researchers, and practitioners in business and management area to reflect on current issues, challenges and opportunities, and to share the latest innovative research and best practice. This seminar brought together participants to exchange ideas on the future development of management disciplines: human resources, marketing, operations, finance, strategic management and entrepreneurship.

First Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.

First Published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.

Getting your qualification is just the start of the safety professional's journey towards effective workplace practice. World Class Health and Safety doesn't repeat the whys and whats of health and safety management, instead it is a helpful how-to guide for newly qualified and experienced health and safety professionals to get the best out of their knowledge, experience and the people they work with. This book is filled with practical examples that bring the subject to life, covering the skills and techniques you need to be a leader of safety, overcome inaction and make lasting positive changes to safety performance and culture - enabling more people to go home safe every day. World Class Health and Safety teaches the reader to: work efficiently and effectively with senior managers and budget holders to implement the wider corporate social responsibility agenda emphasize the 'value-added' benefits of good health and safety management clearly and simply create effective and engaging training use monitoring and audits to get the best out of the resources available World Class Health and Safety is essential reading for those wishing to invest in their own professional development, to communicate effectively and to understand and deliver safety in the wider business context, wherever in the world they might be working.

First Published in 2001. Routledge is an imprint of Taylor & Francis, an informa company.

Economy, Work and Education: Critical Connections addresses effects of neoliberal capitalism in particular regard to work and education. The book elaborates key aspects and problems of generalized policy models of knowledge-based economies and learning societies in contexts of liberalized firm action, accelerated competitiveness and labor market flexibility. It discusses limits and paradoxes of higher skilled, knowledge-based economies which include significant disparities in labor market absorption of higher level skills, a deterioration of qualitative conditions of work and a re-subordination of workers. This volume provides a research-intensive crossing of these fields to contribute a closer disciplinary and scholarly dialogue between interested thinkers across fields who too often must labor and converse apart. It offers the vantage point afforded by traversing old boundaries and exploring concerns shared by many scholars and researchers in international circles in pursuit of social and cultural innovation in the governance of work and education and advancing wider social debate

Ken Robinson argues that organisations everywhere are trying to fix a problem that originates in schools and universities: "It is often said that education and training are the keys to the future. They are, but a key can be turned in two directions. Turn it one way and you lock resources away, even from those they belong to. Turn it the other way and you release resources and give people back to themselves. To realize our true creative potential-in our organizations, in our schools and in our communities we need to think differently about ourselves and to act differently towards each other. We must learn to be creative." Ken Robinson The updated 3rd edition features a new introduction, modernized case studies, updated demographics and revised sections around technological developments and recent changes to the education system.

Everywhere you look people are talking about data. Buzzwords abound - 'data science', 'machine learning', 'artificial intelligence'. But what does any of it really mean, and most importantly what does it mean for your business? Long-established businesses in many industries find themselves competing with new entrants built entirely on data and analytics. This ground-breaking new book levels the playing field in dramatic fashion. The Average is Always Wrong is a completely pragmatic and hands-on guide to harnessing data to transform your business for the better. Experienced CEO and CMO Ian Shepherd takes you behind the jargon and puts together a powerful change programme anyone can enact in their business right now, to reap the rewards of simple but sophisticated uses of data. Filled with practical examples and case studies, readers will come away with a powerful understanding of the real value of data and the analytical techniques that can drive profit growth.

The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.

Many employers complain about the poor communication skills of many young people seeking employment; and many people in employment are handicapped by the poor quality of their written work. While bad spelling, ineffective punctuation and faults in grammar create barriers between the writer and the reader, good English makes the reader feel at ease. The benefits of being a good writer at work are: Managers need to be able to communicate in order to get ideas across. If they cannot, they will be unable to make their viewpoint heard and they will be unable to influence customers, suppliers and colleagues as desired If you can write well, you will find that your views are given prominence over those of others. Effective communication, and that includes writing, is the key to career success and advancement This book is for those who have difficulty in getting thoughts into words or their ideas across, as well as those who are satisfied with their writing but are ready to consider the possibility of improving it. It is all about the ways in which writing at work is important - helping the reader to observe, remember, think, plan, organise and communicate.

The question of sustainability affects most areas of human activity. It is intrinsically complex and multi-disciplinary. Sustainable policies have to adapt to new knowledge and changing circumstances. Understanding sustainability and ways of achieving it have to involve an understanding of complex adaptive systems and general systems theory - a rapidly developing new branch of social studies.;This book provides an introduction and thorough explanation of this field, and shows its application in the social and economic management of sustainability. It is written for readers at an undergraduate level and should be useful for a wide range of undergraduate courses.

The fully revised edition of this well-known text by an experienced author, consultant and educator follows the structure and approach which has proved so successful since its first publication in 1980. The book examines the hotel as a business providing commercial hospitality. It focuses on markets, money and people, and uses examples from hotel operations throughout the world. This new edition is the outcome of a thorough revision of an established text. The new material includes a comprehensive profile of the hotel business in the 1990's and includes data, quotes and extracts from a wide range of authoritative industry sources.

In a time of constant change, success depends on seeing the world through rookie eyes, and in this essential guide, the bestselling author of Multipliers explains why we are often at our best when we are doing something for the first time--and how to reclaim and cultivate this curious, flexible, youthful mindset called Rookie Smarts.

In a rapidly changing world, experience can be a curse. Being new, naive, and even clueless can be an asset. Rookies are unencumbered, with no baggage to weigh them down, no resources to burden them, and no track record to limit their thinking or aspirations. For today's knowledge workers, constant learning is more valuable than mastery.

Leadership expert Liz Wiseman argues that the most successful rookies are hunter-gatherers--alert and seeking, cautious but quick like firewalkers, and hungry and relentless like frontiersmen. Most importantly, she identifies a breed of leaders she refers to as "perpetual rookies." Despite years of experience, they retain their rookie smarts, thinking and operating with the mindsets and practices of these high-performing rookies.

Rookie Smarts addresses the questions every experienced professional faces: "Will my knowledge and skills become obsolete and irrelevant? Will a young, inexperienced newcomer upend my company or me? How can I keep up?" The answer is to stay fresh, keep learning, and know when to think like a rookie.

Rookie Smarts isn't just for professionals seeking personal renewal; it is an indispensible resource for all leaders who must ensure their workforces remains vital and competitive.

Getting your qualification is just the start of the safety professional's journey towards effective workplace practice. World Class Health and Safety doesn't repeat the whys and whats of health and safety management, instead it is a helpful how-to guide for newly qualified and experienced health and safety professionals to get the best out of their knowledge, experience and the people they work with. This book is filled with practical examples that bring the subject to life, covering the skills and techniques you need to be a leader of safety, overcome inaction and make lasting positive changes to safety performance and culture - enabling more people to go home safe every day. World Class Health and Safety teaches the reader to: work efficiently and effectively with senior managers and budget holders to implement the wider corporate social responsibility agenda emphasize the 'value-added' benefits of good health and safety management clearly and simply create effective and engaging training use monitoring and audits to get the best out of the resources available World Class Health and Safety is essential reading for those wishing to invest in their own professional development, to communicate effectively and to understand and deliver safety in the wider business context, wherever in the world they might be working.

First Published in 1998. Female entrepreneurs represent a rapidly growing element of corporate America, as evidenced in The National Women's Business Council's 1991 Annual Report to the President of the United States and Congress. Given that so much of the business of America is composed of organizations started and run by women, a sobering statistic presented in the same report attests to the failure rate of these businesses: women-owned businesses fail at a rate seven to eleven percent higher than businesses owned by men. Given the theoretical foundation of the nature of adult learning, this research explored the phenomenon of learning for a select group of adult learners, a group of successful female entrepreneurs.

'Accounting for Business' is ideal for undergraduate students on business and accounting courses who need to understand the nuts and bolts of financial accounting. This popular textbook has always enjoyed a deserved reputation for accessibility and thoroughness. Now in its third edition, its contents have been fully updated and restructured to make them even easier to use. Readers will benefit from the coverage of current accounting practices and legislation, in addition to the range of worked examples and self-test activities throughout the book. 'Accounting for Business' clearly explains accounting information's role in making sound business decisions and focuses upon the aspects of accounting practice which are most relevant to the non-specialist manager. It is ideal for first year undergraduates of business studies, higher students and those pursuing professional accountancy qualifications. This third edition has been restructured, to further enhance its 'student centred' approach. The content has now been broken down into 25 roughly equivalent 'bite-sized' individual study topics. Each of these requires 6 hours of study time, enabling this book to support a full scale semester course with two topics a week, or a full year course at one topic a week. Includes a wide selection of topical case studies, with a broad spread of international examples.

The new and updated edition of this widely used text is equally useful for undergraduate and graduate students of international business. Its student-friendly format, detailed coverage of classic and timely topics, and extensive use of case studies make it widely adaptable for different level courses, as well as for educators who prefer either a case study or lecture approach. This edition features new coverage of the Asian financial crisis and the European Union. Its treatment of such topics as foreign exchange, international trade policy, and economic development introduces students to techniques for analysing national economies that are not covered in many competing texts. Ethical and environmental issues are also covered in detail, and all case studies, tables, and figures have been thoroughly revised and updated. Each chapter includes a short case study, while longer, more complex case studies conclude the text. Each chapter also features learning objectives, discussion questions, and references. An online instructor's guide that includes PowerPoints with end-of-chapter answers and maps is available to instructors who adopt the text.

The technologies of the Internet have exerted an enormous influence on the way we live and work. This volume in the "Advances in Management Information Systems" series presents cutting-edge research on the transformation of the workplace by the use of these information technologies. The book focuses first on the deleterious transformations (such as "cyberloafing"), then the promising ones (such as the emergence of virtual teams), and then the ways the troubling transformations can be redeemed for organizational benefit. The editors overlay IT topics with insights from organizational behavior, human resource management, organizational justice, and global culture.

In this study, the contributors examine the evolution of Japanese direct investment in Europe and explore its determinants. They illustrate how, as multinationals, Japanese firms adapt to local conditions and try to take advantage of a global organisation. In this respect, three areas in particular are explored: human resource management, relationships with suppliers and R&D unit locations.

This insightful book focuses upon corporate governance processes, and explores the conditions required for effective corporate governance and control in 21st century globalized and financialized economies. In presenting a comprehensive study of a cross-border hostile corporate take-over process, describing the actors, institutions and events involved, this book examines and questions the current forms of corporate governance and control ? both from a national and a global perspective. Using Old Mutual?s takeover of Skandia as a case study, the authors address corporate governance theory, and highlight its two fundamental dimensions: financial and operational flows. An important conclusion of the book is that the motives and theories of contemporary financial markets appear to have gained in importance at the expense of the corresponding operational considerations, something that has dramatically changed the rationales of different types of actors. The book critically questions these transformations, calling for the reconsideration and redesign of regulating institutions and corporate governance processes.This critical investigation of the competition for corporate control in the era of modern financial capitalism will prove a fascinating read for students, academics and researchers in the fields of corporate governance, finance and international business. It will also appeal to policymakers and practitioners within the realms of corporate finance, banking and the wider financial services industry.

Realise the full benefits potential from your change projects For most managers in steering committees of PMOs (Project Management Office) most projects are costly in both time and money, and they often only reach a fraction of the expected benefits. In Benefits Realisation: The Change-Driven Approach to Project Success, renowned benefits realisation expert, speaker, and consultant Rasmus Rytter introduces a new approach to change projects where benefits realisation defines the design of the project and how it's led. Once the project's benefits have been defined, the key question for the project to answer is: 'How might we help our colleagues change their behaviour? Thus, identifying behavioural change as the key driver of benefit realisation. Step by step, the book guides you on how to approach both benefit realisation and behavioural change, as well as explain how it builds on the project and portfolio practices (or SAFe (Scaled Agile Framework)) you are already using. Benefits Realisation also offers: Elaborate real-life case studies and examples that show the application of the new approach to benefits realisation and change on different projects Easy to use posters, playbooks, and facilitation guides for the most important activities and workshops Effective strategies for using benefits realisation to minimise project cost Compelling possibilities for executives to make far better strategic prioritization decisions based on credible data for project benefits and the real cost of change Perfect for project managers, change managers, PMO professionals, and managers using agile frameworks, Benefits Realisation will also earn a place in the libraries of executives and other business leaders at all levels of your organisation.

Written in accessible, understandable prose, this book explains the connection between energy and business performance. It delineates how day-to-day choices relate to the risks and rewards of energy use. Concise, to-the-point chapters explain how energy is invested, preserved, and ultimately positioned to create wealth. Hard-nosed business leaders should appreciate the section with examples that show a strong financial case for energy improvements, including the save-or-buy criterion, the economic penalty for "doing nothing," the break-even cost, and the budget for supporting design and analysis work.

This book presents a comprehensive overview of transactional forms of the digital across the Asian region by addressing the platforms and infrastructures that shape the digital experience. Contributors argue that each and every encounter mediated by the digital carries with it a functional exchange, but at the same time each transaction also implies an exchange based on social relationships for the digital age. In capturing the digital revolution through case studies of economic, informational, and social exchanges from across the larger Asian region, the book offers a richly contextualized and comparative account of the pervasive nature of the digital as both a medium for action and a medium of record.

This volume captures the success of India's Look East Policy (LEP) in promoting economic engagement with neighbouring countries in Asia and simultaneously its limitations in propelling growth in the bordering North Eastern Region - India's bridge head to South East Asia. It analyses the instrumental role of LEP in bringing a tectonic shift in India's foreign trade by redirecting the focus from the West to the East, thus leading to a fundamental change in the nature of India's economic interdependence. Besides discussing foreign trade, it expounds as to how LEP made India play an important role in the emerging Asian security architecture and liberated Indian foreign policy from being centred on South Asia. The essays also enumerate the reasons for LEP's failure in the North Eastern Region and chart out actionable programmes for course correction that might be factored into its latest edition - the Act East Policy. This book will interest scholars and researchers of international relations, international trade and economics, politics, and particularly those concerned with Northeast India.

This book provides an authoritative study of interfirm and supplier relationships in leading Japanese industries, which thoroughly disrupts existing cultural stereotypes by pursuing a carefully crafted evolutionary and comparative perspective combined with compelling original research' - Geoffrey Jones, Harvard Business School, USThe goal of this path-breaking volume is to relativize the experience of Japanese industries in terms of both location and time, exploring its similarities and differences with other countries and its unique relationship with the global standard of company performance set by US firms. Yongdo Kim looks beyond organizational principles, overturns stereotypes, and covers a wide range of industries. In particular, this book focuses on the intertwining of the market principle and the organizational principle in interfirm relationships among the steel, machine tool, integrated circuit and liquid-crystal display materials industries, concluding that there is no such thing as 'Japanese uniqueness' in the history of interfirm relationships. This book compares several intermediate product industries within a global context to offer insights into the studies of businesses across the globe. Numerous interviews with key individuals in the Japanese steel, integrated circuit and machine tool industries offer unique and illuminating information. This analysis covers a broad range of firms by examining the relationships within large companies as well as smaller corporations. This fresh and varied analysis is a critical resource for both business practitioners and scholars of business history, business strategy, industrial marketing, product development management, and economic history.