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Books > Business & Economics > Industry & industrial studies > Service industries > General
This publication presents the first quantitative assessment of the
impact of climate change on a protected area in Mongolia and helps
identify adaptation measures to build climate resilience for
biodiversity conservation, livelihoods, and tourism. Climate change
threatens to undermine the ecological values provided by protected
areas, such as the Khuvsgul Lake National Park-one of the largest
and most visited parks in Mongolia. Known locally as the sacred
""Blue Pearl"" to Mongolians, Khuvsgul Lake has environmental and
economic benefits that are equally important. This publication
emphasizes that building resilience to climate change is critical
and requires collaboration and coordination between national and
international agencies to promote sustainable practices in the
protected areas.
Innovation is essential to remaining competitive in the tourism
industry, especially for new enterprises. Community-based tourism
is not only innovative but also a responsible tourism initiative
that lessens the negative impacts of economic activity and
increases the positive impacts of the sector. This type of tourism
works with respect for the environment and generates innovations in
products, services, and processes. Moreover, from a social
innovation perspective, it explores businesses, initiatives, and
ideas that can add value to tourism. Entrepreneurs looking to
remain successful need to improve their knowledge of this valuable
industry. Innovation and Entrepreneurial Opportunities in Community
Tourism is a critical reference source that examines the latest
empirical research findings in innovation in the community tourism
network and its contribution to the development of the territory.
The book also investigates the dynamic capacities related to small
tourism entrepreneurs in the coastal space. Highlighting themes
that include female entrepreneurship, marketing, and marine
tourism, this book is ideal for entrepreneurs, small business
owners, tourism and hospitality professionals, academicians,
researchers, and students who are looking to improve their
understanding of community tourism development.
Mobile computing and wireless technology have grown at a phenomenal
rate in recent years, and so has artificial intelligence. The most
advanced software applications that the world ever witnessed can be
realized through a combined aspect of these disciplines, capable of
delivering high level support to various industry sectors and to
people's quality of life in general. Currently, many countries are
facing challenges from the COVID-19 pandemic. One of the most
impacted industries by the pandemic is that of tourism and
hospitality. It is time to explore and leverage the power of mobile
and wireless intelligence to assist with the recovery of the
tourism and hospitality sector during and after the pandemic, which
constitutes a need for relevant research in the field. Mobile
Computing and Technology Applications in Tourism and Hospitality
presents the latest research and development in mobile and
intelligent computing with a focus on tourism and hospitality
sectors. The chapters discuss the role of research on innovative
technologies and applications for resilience to return the tourism
and hospitality industry back to its normal state. This includes
research on topics such as sensor-based technology, smart tourism,
virtual and augmented reality, mobile travel applications, and
more. This book is ideal for managers, executives, museum and
cultural heritage specialists, app developers, IT consultants,
tourism and hospitality professionals, researchers, academicians,
and students.
Data is the most important commodity, which is why data protection
has become a global priority. Data breaches and security flaws can
jeopardize the global economy. Organizations face a greater risk of
failing to achieve strategy and business goals as cyber threat
behavior grows in frequency, sophistication, and destructiveness. A
breach can result in data loss, business interruption, brand and
reputation harm, as well as regulatory and legal consequences. A
company needs a well-thought-out cybersecurity strategy to secure
its critical infrastructure and information systems in order to
overcome these challenges. Cross-Industry Applications of Cyber
Security Frameworks provides an understanding of the specific,
standards-based security controls that make up a best practice
cybersecurity program. It is equipped with cross-industry
applications of cybersecurity frameworks, best practices for common
practices, and suggestions that may be highly relevant or
appropriate in every case. Covering topics such as legal
frameworks, cybersecurity in FinTech, and open banking, this
premier reference source is an essential resource for executives,
business leaders, managers, entrepreneurs, IT professionals,
government officials, hospital administrators, educational
administrators, privacy specialists, researchers, and academicians.
We have a problem in healthcare. That problem is this: in today's
healthcare environment, especially in the United States, people
take a back seat to the numbers in almost every aspect of
healthcare service delivery. Productivity, utilization, and other
business metrics rule the roost. If it's not calculatable,
spreadsheet-able, or measurable, it hardly receives any attention
from healthcare managers, administrators, and decision-makers. We
can't simply sit back and allow the dehumanization that currently
runs rampant in our clinics and hospitals continue to wreak havoc
on one of the most important factors in clinical outcomes: the
relationships between healthcare professionals and the people
(patients) that they serve. Healthcare is a great and noble
profession, but it will only remain so if we, as healthcare
professionals, return its focus to its true purpose: people, the
people receiving care, and the people working to deliver that care.
After all, we're all more than simply numbers on spreadsheets or
items on checklists. Better Outcomes: A Guide for Humanizing
Healthcare outlines the 8 changes that organizations and clinicians
need to commit to in order to return to the focus of healthcare to
where it should be: the patient. The book covers topics related to
truly patient-centered care, a biopsychosocial approach to service
delivery, patient engagement, interpersonal communication, and
developing long-term relationships with patients. Through an
exploration of both clinical research and real-life examples and
cases, the book outlines and supports a vision of a new healthcare,
where skilled, competence, and caring clinicians care for engaged
patients to promote better clinical outcomes, deliver unmatched
satisfaction, and lasting relationships.
We think we know services - not a day goes by without using them -
until we have to design them. It is then that their realities
confront us, teasing us sometimes. While services have always been
'designed', the qualities of their designs are more important than
ever, given how much more we depend on them. Thus the need for
deepening our understanding of what services are, what they can be,
and why they fail - often in unexpected ways. This book reveals the
surprising design of services - their internal structure or 'DNA' -
through simple diagrams. It introduces a language and format for
describing the concept of a service with clarity and depth. And, it
provides the principles for implementing strategy through design.
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