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Books > Business & Economics > Industry & industrial studies > Service industries > General

Create to Plate - Powerful Insights, Strategies & Actions to Create Cutting Edge Hospitality Concepts with Soul (Paperback):... Create to Plate - Powerful Insights, Strategies & Actions to Create Cutting Edge Hospitality Concepts with Soul (Paperback)
Duncan Fraser-Smith
R506 R360 Discovery Miles 3 600 Save R146 (29%) Ships in 9 - 17 working days
Language Learning Laughs - Language and Cultural Bloopers & Stories from Around the World (Paperback): Marci Renée Language Learning Laughs - Language and Cultural Bloopers & Stories from Around the World (Paperback)
Marci Renée
R234 Discovery Miles 2 340 Ships in 18 - 22 working days
Operations Management in Hospitality Industry (Hardcover): William Cage Operations Management in Hospitality Industry (Hardcover)
William Cage
R3,430 R3,099 Discovery Miles 30 990 Save R331 (10%) Ships in 18 - 22 working days
So You Can Serve - Linking Serving in Two Unlikely Areas (Paperback): Roxanne Benjamin-Hoppie So You Can Serve - Linking Serving in Two Unlikely Areas (Paperback)
Roxanne Benjamin-Hoppie
R276 Discovery Miles 2 760 Ships in 18 - 22 working days
Malaysia Healthcare Tourism - Accreditation, Service Quality, Satisfaction and Loyalty (Paperback): Mohammad Azimian,... Malaysia Healthcare Tourism - Accreditation, Service Quality, Satisfaction and Loyalty (Paperback)
Mohammad Azimian, Habibah@norehan Haron, Abu Bakar Abdul Hamid
R515 Discovery Miles 5 150 Ships in 18 - 22 working days
Learning Hotel And Airport Service Improvement Strategies (Paperback): John Lok Learning Hotel And Airport Service Improvement Strategies (Paperback)
John Lok
R536 Discovery Miles 5 360 Ships in 18 - 22 working days
CBD Massage - The step-by-step guide to increase revenue in your Massage Therapy practice (Paperback): Pamela Heavner CBD Massage - The step-by-step guide to increase revenue in your Massage Therapy practice (Paperback)
Pamela Heavner
R312 Discovery Miles 3 120 Ships in 18 - 22 working days
How Human Behavior Influences Service Performance (Paperback): John Lok How Human Behavior Influences Service Performance (Paperback)
John Lok
R564 Discovery Miles 5 640 Ships in 18 - 22 working days
Mojo In A Mango Tree (Paperback): Vikram Cotah Mojo In A Mango Tree (Paperback)
Vikram Cotah
R432 Discovery Miles 4 320 Ships in 18 - 22 working days
The Negro Motorist Green Book - 1947 Facsimile Edition (Paperback): Victor Green The Negro Motorist Green Book - 1947 Facsimile Edition (Paperback)
Victor Green
R293 Discovery Miles 2 930 Ships in 18 - 22 working days
In Vino Veritas - A Guide for Hoteliers and Restaurateurs to Sell More Wine (Paperback): Adam Mogelonsky, Larry Mogelonsky In Vino Veritas - A Guide for Hoteliers and Restaurateurs to Sell More Wine (Paperback)
Adam Mogelonsky, Larry Mogelonsky
R429 Discovery Miles 4 290 Ships in 18 - 22 working days
Healthcare Call Center Essentials - Optimize Your Medical Contact Center to Improve Patient Outcomes and Drive Organizational... Healthcare Call Center Essentials - Optimize Your Medical Contact Center to Improve Patient Outcomes and Drive Organizational Success (Paperback)
Peter Lyle Dehaan
R445 Discovery Miles 4 450 Ships in 18 - 22 working days
Merry Christmas - Hardcover Guest Book for Christmas Parties and Fall Holiday Events (Hardcover): Murre Book Decor Merry Christmas - Hardcover Guest Book for Christmas Parties and Fall Holiday Events (Hardcover)
Murre Book Decor
R474 Discovery Miles 4 740 Ships in 18 - 22 working days
Developing Agriculture and Tourism for Inclusive Growth in the Lao People's Democratic Republic (Paperback): Asian... Developing Agriculture and Tourism for Inclusive Growth in the Lao People's Democratic Republic (Paperback)
Asian Development Bank
R805 Discovery Miles 8 050 Ships in 18 - 22 working days

This report explores potential links between the agriculture and tourism sectors that could strengthen infrastructure development and inclusive growth in the Lao People's Democratic Republic. Over the last 3 decades, the Lao People's Democratic Republic has seen remarkable economic growth, with per capita income quadrupling between 1989 and 2019. However, this growth has been accompanied by widening inequality as the economy generated limited job opportunities beyond agriculture. In the aftermath of the coronavirus disease (COVID-19) pandemic, this report emphasizes the need to develop synergies between agriculture and tourism. It recommends investing in infrastructure, human capital, and digital connectivity among other development areas in the country's agriculture and tourism sectors.

Daily Planner 2022 - Daily Organizer for everyone with quotes (Paperback): Simple Books Daily Planner 2022 - Daily Organizer for everyone with quotes (Paperback)
Simple Books
R368 Discovery Miles 3 680 Ships in 18 - 22 working days
Tourism, Hospitality and Travel Industry (Hardcover): Charlotte Sullivan Tourism, Hospitality and Travel Industry (Hardcover)
Charlotte Sullivan
R3,276 R2,966 Discovery Miles 29 660 Save R310 (9%) Ships in 18 - 22 working days
Learning Tourism Service Industry Improvement Strategies (Paperback): John Lok Learning Tourism Service Industry Improvement Strategies (Paperback)
John Lok
R397 Discovery Miles 3 970 Ships in 18 - 22 working days
Mobile Computing and Technology Applications in Tourism and Hospitality (Paperback): Agustinus Borgy Waluyo, Ling Tan Mobile Computing and Technology Applications in Tourism and Hospitality (Paperback)
Agustinus Borgy Waluyo, Ling Tan
R4,616 Discovery Miles 46 160 Ships in 18 - 22 working days

Mobile computing and wireless technology have grown at a phenomenal rate in recent years, and so has artificial intelligence. The most advanced software applications that the world ever witnessed can be realized through a combined aspect of these disciplines, capable of delivering high level support to various industry sectors and to people's quality of life in general. Currently, many countries are facing challenges from the COVID-19 pandemic. One of the most impacted industries by the pandemic is that of tourism and hospitality. It is time to explore and leverage the power of mobile and wireless intelligence to assist with the recovery of the tourism and hospitality sector during and after the pandemic, which constitutes a need for relevant research in the field. Mobile Computing and Technology Applications in Tourism and Hospitality presents the latest research and development in mobile and intelligent computing with a focus on tourism and hospitality sectors. The chapters discuss the role of research on innovative technologies and applications for resilience to return the tourism and hospitality industry back to its normal state. This includes research on topics such as sensor-based technology, smart tourism, virtual and augmented reality, mobile travel applications, and more. This book is ideal for managers, executives, museum and cultural heritage specialists, app developers, IT consultants, tourism and hospitality professionals, researchers, academicians, and students.

Human Behavior How Influences Service Need Change (Paperback): John Lok Human Behavior How Influences Service Need Change (Paperback)
John Lok
R548 Discovery Miles 5 480 Ships in 18 - 22 working days
Restaurant Management Guide - How To Manage A Restaurant: Equipment Needed To Start A Restaurant (Paperback): Rod Beckwith Restaurant Management Guide - How To Manage A Restaurant: Equipment Needed To Start A Restaurant (Paperback)
Rod Beckwith
R222 Discovery Miles 2 220 Ships in 18 - 22 working days
Food Truck Business - How to Start a Mobile Food Business the Easy Way (Everything You Need to Know to Start Your Food Truck... Food Truck Business - How to Start a Mobile Food Business the Easy Way (Everything You Need to Know to Start Your Food Truck Business) (Paperback)
Eleanor Rivers
R437 R404 Discovery Miles 4 040 Save R33 (8%) Ships in 18 - 22 working days
Hotel Horrors and Halos - and Other Unforgettable Hospitality Moments (Paperback): Jeannine Connor Gittens Hotel Horrors and Halos - and Other Unforgettable Hospitality Moments (Paperback)
Jeannine Connor Gittens; Edited by Lil Barcaski; Cover design or artwork by Kristina Conatser
R340 R312 Discovery Miles 3 120 Save R28 (8%) Ships in 18 - 22 working days
Before Last Call - How to Increase Your Restaurant's Profitability (Paperback): Stephen A Mase Before Last Call - How to Increase Your Restaurant's Profitability (Paperback)
Stephen A Mase
R297 R278 Discovery Miles 2 780 Save R19 (6%) Ships in 18 - 22 working days
Tourism, Travel & Covid-19 - The new narrative for Southern and Eastern Africa during a crisis vortex (Paperback): Shanaleigh... Tourism, Travel & Covid-19 - The new narrative for Southern and Eastern Africa during a crisis vortex (Paperback)
Shanaleigh Hebbard
R708 Discovery Miles 7 080 Ships in 18 - 22 working days
Thinking in Services - Encoding and Expressing Strategy through Design (Paperback): Majid Iqbal Thinking in Services - Encoding and Expressing Strategy through Design (Paperback)
Majid Iqbal
R928 R749 Discovery Miles 7 490 Save R179 (19%) Ships in 10 - 15 working days

We think we know services - not a day goes by without using them - until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been 'designed', the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail - often in unexpected ways. This book reveals the surprising design of services - their internal structure or 'DNA' - through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.

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