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Books > Business & Economics > Industry & industrial studies > Service industries > General

Vegan Keto - THE AMAZING VEGAN KETO MAGIC - Simple Yet Delicious Plant Based Keto Meal Prep Recipes For Vegans and Vegetarians... Vegan Keto - THE AMAZING VEGAN KETO MAGIC - Simple Yet Delicious Plant Based Keto Meal Prep Recipes For Vegans and Vegetarians (Paperback)
Jamie Chaney
R555 R509 Discovery Miles 5 090 Save R46 (8%) Ships in 18 - 22 working days
Malaysia Healthcare Tourism - Accreditation, Service Quality, Satisfaction and Loyalty (Paperback): Mohammad Azimian,... Malaysia Healthcare Tourism - Accreditation, Service Quality, Satisfaction and Loyalty (Paperback)
Mohammad Azimian, Habibah@norehan Haron, Abu Bakar Abdul Hamid
R515 Discovery Miles 5 150 Ships in 18 - 22 working days
Building the Climate Change Resilience of Mongolia's Blue Pearl - The Case Study of Khuvsgul Lake National Park... Building the Climate Change Resilience of Mongolia's Blue Pearl - The Case Study of Khuvsgul Lake National Park (Paperback)
Mark R. Bezuijen, Michael Russell, Robert J. Zomer, D. Enkhtaivan
R744 Discovery Miles 7 440 Ships in 18 - 22 working days

This publication presents the first quantitative assessment of the impact of climate change on a protected area in Mongolia and helps identify adaptation measures to build climate resilience for biodiversity conservation, livelihoods, and tourism. Climate change threatens to undermine the ecological values provided by protected areas, such as the Khuvsgul Lake National Park-one of the largest and most visited parks in Mongolia. Known locally as the sacred ""Blue Pearl"" to Mongolians, Khuvsgul Lake has environmental and economic benefits that are equally important. This publication emphasizes that building resilience to climate change is critical and requires collaboration and coordination between national and international agencies to promote sustainable practices in the protected areas.

Learning Hotel And Airport Service Improvement Strategies (Paperback): John Lok Learning Hotel And Airport Service Improvement Strategies (Paperback)
John Lok
R536 Discovery Miles 5 360 Ships in 18 - 22 working days
CBD Massage - The step-by-step guide to increase revenue in your Massage Therapy practice (Paperback): Pamela Heavner CBD Massage - The step-by-step guide to increase revenue in your Massage Therapy practice (Paperback)
Pamela Heavner
R312 Discovery Miles 3 120 Ships in 18 - 22 working days
Food Truck Business - How to Start a Mobile Food Business the Easy Way (Everything You Need to Know to Start Your Food Truck... Food Truck Business - How to Start a Mobile Food Business the Easy Way (Everything You Need to Know to Start Your Food Truck Business) (Paperback)
Eleanor Rivers
R437 R404 Discovery Miles 4 040 Save R33 (8%) Ships in 18 - 22 working days
Innovation and Entrepreneurial Opportunities in Community Tourism (Paperback): Jakson Renner Rodrigues Soares Innovation and Entrepreneurial Opportunities in Community Tourism (Paperback)
Jakson Renner Rodrigues Soares
R4,186 Discovery Miles 41 860 Ships in 18 - 22 working days

Innovation is essential to remaining competitive in the tourism industry, especially for new enterprises. Community-based tourism is not only innovative but also a responsible tourism initiative that lessens the negative impacts of economic activity and increases the positive impacts of the sector. This type of tourism works with respect for the environment and generates innovations in products, services, and processes. Moreover, from a social innovation perspective, it explores businesses, initiatives, and ideas that can add value to tourism. Entrepreneurs looking to remain successful need to improve their knowledge of this valuable industry. Innovation and Entrepreneurial Opportunities in Community Tourism is a critical reference source that examines the latest empirical research findings in innovation in the community tourism network and its contribution to the development of the territory. The book also investigates the dynamic capacities related to small tourism entrepreneurs in the coastal space. Highlighting themes that include female entrepreneurship, marketing, and marine tourism, this book is ideal for entrepreneurs, small business owners, tourism and hospitality professionals, academicians, researchers, and students who are looking to improve their understanding of community tourism development.

In Vino Veritas - A Guide for Hoteliers and Restaurateurs to Sell More Wine (Paperback): Adam Mogelonsky, Larry Mogelonsky In Vino Veritas - A Guide for Hoteliers and Restaurateurs to Sell More Wine (Paperback)
Adam Mogelonsky, Larry Mogelonsky
R429 Discovery Miles 4 290 Ships in 18 - 22 working days
The Distance Decay Theory. Its Applications On the Nigerian Tourism Industry (Paperback): Chinwe Chimezie Uwaoma The Distance Decay Theory. Its Applications On the Nigerian Tourism Industry (Paperback)
Chinwe Chimezie Uwaoma
R747 Discovery Miles 7 470 Ships in 18 - 22 working days
Merry Christmas - Hardcover Guest Book for Christmas Parties and Fall Holiday Events (Hardcover): Murre Book Decor Merry Christmas - Hardcover Guest Book for Christmas Parties and Fall Holiday Events (Hardcover)
Murre Book Decor
R474 Discovery Miles 4 740 Ships in 18 - 22 working days
Tourism Development: Current Trends and Future Perspectives (Hardcover): Ellen Redman Tourism Development: Current Trends and Future Perspectives (Hardcover)
Ellen Redman
R3,034 R2,747 Discovery Miles 27 470 Save R287 (9%) Ships in 18 - 22 working days
Guide to Smart Wedding Planning (Paperback): Edna Dratch-Parker, Jeri Solomon Guide to Smart Wedding Planning (Paperback)
Edna Dratch-Parker, Jeri Solomon
R426 Discovery Miles 4 260 Ships in 18 - 22 working days
How Human Behavior Influences Service Performance (Paperback): John Lok How Human Behavior Influences Service Performance (Paperback)
John Lok
R584 Discovery Miles 5 840 Ships in 18 - 22 working days
Mobile Computing and Technology Applications in Tourism and Hospitality (Paperback): Agustinus Borgy Waluyo, Ling Tan Mobile Computing and Technology Applications in Tourism and Hospitality (Paperback)
Agustinus Borgy Waluyo, Ling Tan
R4,616 Discovery Miles 46 160 Ships in 18 - 22 working days

Mobile computing and wireless technology have grown at a phenomenal rate in recent years, and so has artificial intelligence. The most advanced software applications that the world ever witnessed can be realized through a combined aspect of these disciplines, capable of delivering high level support to various industry sectors and to people's quality of life in general. Currently, many countries are facing challenges from the COVID-19 pandemic. One of the most impacted industries by the pandemic is that of tourism and hospitality. It is time to explore and leverage the power of mobile and wireless intelligence to assist with the recovery of the tourism and hospitality sector during and after the pandemic, which constitutes a need for relevant research in the field. Mobile Computing and Technology Applications in Tourism and Hospitality presents the latest research and development in mobile and intelligent computing with a focus on tourism and hospitality sectors. The chapters discuss the role of research on innovative technologies and applications for resilience to return the tourism and hospitality industry back to its normal state. This includes research on topics such as sensor-based technology, smart tourism, virtual and augmented reality, mobile travel applications, and more. This book is ideal for managers, executives, museum and cultural heritage specialists, app developers, IT consultants, tourism and hospitality professionals, researchers, academicians, and students.

Restaurant Management Guide - How To Manage A Restaurant: Equipment Needed To Start A Restaurant (Paperback): Rod Beckwith Restaurant Management Guide - How To Manage A Restaurant: Equipment Needed To Start A Restaurant (Paperback)
Rod Beckwith
R222 Discovery Miles 2 220 Ships in 18 - 22 working days
Hotel Horrors and Halos - and Other Unforgettable Hospitality Moments (Paperback): Jeannine Connor Gittens Hotel Horrors and Halos - and Other Unforgettable Hospitality Moments (Paperback)
Jeannine Connor Gittens; Edited by Lil Barcaski; Cover design or artwork by Kristina Conatser
R340 R312 Discovery Miles 3 120 Save R28 (8%) Ships in 18 - 22 working days
The Negro Motorist Green Book - 1947 Facsimile Edition (Paperback): Victor Green The Negro Motorist Green Book - 1947 Facsimile Edition (Paperback)
Victor Green
R293 Discovery Miles 2 930 Ships in 18 - 22 working days
Operations Management in Hospitality Industry (Hardcover): William Cage Operations Management in Hospitality Industry (Hardcover)
William Cage
R3,430 R3,099 Discovery Miles 30 990 Save R331 (10%) Ships in 18 - 22 working days
Learning Tourism Service Industry Improvement Strategies (Paperback): John Lok Learning Tourism Service Industry Improvement Strategies (Paperback)
John Lok
R397 Discovery Miles 3 970 Ships in 18 - 22 working days
Human Behavior How Influences Service Need Change (Paperback): John Lok Human Behavior How Influences Service Need Change (Paperback)
John Lok
R569 Discovery Miles 5 690 Ships in 18 - 22 working days
Customer Escalations Management - The Golden Recipe (Paperback): Nikolaos Zormpas Customer Escalations Management - The Golden Recipe (Paperback)
Nikolaos Zormpas
R412 Discovery Miles 4 120 Ships in 18 - 22 working days
Cross-Industry Applications of Cyber Security Frameworks (Paperback): Sukanta Kumar Baral, Richa Goel, Md.Mashiur Rahman,... Cross-Industry Applications of Cyber Security Frameworks (Paperback)
Sukanta Kumar Baral, Richa Goel, Md.Mashiur Rahman, Jahangir Sultan, Sarkar Jahan
R4,736 Discovery Miles 47 360 Ships in 18 - 22 working days

Data is the most important commodity, which is why data protection has become a global priority. Data breaches and security flaws can jeopardize the global economy. Organizations face a greater risk of failing to achieve strategy and business goals as cyber threat behavior grows in frequency, sophistication, and destructiveness. A breach can result in data loss, business interruption, brand and reputation harm, as well as regulatory and legal consequences. A company needs a well-thought-out cybersecurity strategy to secure its critical infrastructure and information systems in order to overcome these challenges. Cross-Industry Applications of Cyber Security Frameworks provides an understanding of the specific, standards-based security controls that make up a best practice cybersecurity program. It is equipped with cross-industry applications of cybersecurity frameworks, best practices for common practices, and suggestions that may be highly relevant or appropriate in every case. Covering topics such as legal frameworks, cybersecurity in FinTech, and open banking, this premier reference source is an essential resource for executives, business leaders, managers, entrepreneurs, IT professionals, government officials, hospital administrators, educational administrators, privacy specialists, researchers, and academicians.

Better Outcomes - A Guide to Humanizing Healthcare (Paperback): Rafael E. Salazar Better Outcomes - A Guide to Humanizing Healthcare (Paperback)
Rafael E. Salazar
R601 R545 Discovery Miles 5 450 Save R56 (9%) Ships in 18 - 22 working days

We have a problem in healthcare. That problem is this: in today's healthcare environment, especially in the United States, people take a back seat to the numbers in almost every aspect of healthcare service delivery. Productivity, utilization, and other business metrics rule the roost. If it's not calculatable, spreadsheet-able, or measurable, it hardly receives any attention from healthcare managers, administrators, and decision-makers. We can't simply sit back and allow the dehumanization that currently runs rampant in our clinics and hospitals continue to wreak havoc on one of the most important factors in clinical outcomes: the relationships between healthcare professionals and the people (patients) that they serve. Healthcare is a great and noble profession, but it will only remain so if we, as healthcare professionals, return its focus to its true purpose: people, the people receiving care, and the people working to deliver that care. After all, we're all more than simply numbers on spreadsheets or items on checklists. Better Outcomes: A Guide for Humanizing Healthcare outlines the 8 changes that organizations and clinicians need to commit to in order to return to the focus of healthcare to where it should be: the patient. The book covers topics related to truly patient-centered care, a biopsychosocial approach to service delivery, patient engagement, interpersonal communication, and developing long-term relationships with patients. Through an exploration of both clinical research and real-life examples and cases, the book outlines and supports a vision of a new healthcare, where skilled, competence, and caring clinicians care for engaged patients to promote better clinical outcomes, deliver unmatched satisfaction, and lasting relationships.

Thinking in Services - Encoding and Expressing Strategy through Design (Paperback): Majid Iqbal Thinking in Services - Encoding and Expressing Strategy through Design (Paperback)
Majid Iqbal
R928 R749 Discovery Miles 7 490 Save R179 (19%) Ships in 10 - 15 working days

We think we know services - not a day goes by without using them - until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been 'designed', the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail - often in unexpected ways. This book reveals the surprising design of services - their internal structure or 'DNA' - through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.

Mastering the Bucket List - From Planning to Action (Paperback): Forney Shell Mastering the Bucket List - From Planning to Action (Paperback)
Forney Shell; Illustrated by Crystal Cregge; Contributions by Kimberley Eley
R293 R273 Discovery Miles 2 730 Save R20 (7%) Ships in 18 - 22 working days
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