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Books > Business & Economics > Industry & industrial studies > Service industries > General

Bankenaufsicht (German, Hardcover, Reprint 2018 ed.): Gerd Waschbusch Bankenaufsicht (German, Hardcover, Reprint 2018 ed.)
Gerd Waschbusch
R4,735 R3,683 Discovery Miles 36 830 Save R1,052 (22%) Ships in 18 - 22 working days

Vernetzte Finanzmarkte, zunehmende Internationalisierung, Produktinnovationen, das sind nur einige der Ursachen, die auf das Bankenaufsichtsrecht wirken."

Nachhaltiges 360 Degrees-Management im Tourismus (German, Paperback): Carolin Steinhauser, Suzann Heinemann Nachhaltiges 360 Degrees-Management im Tourismus (German, Paperback)
Carolin Steinhauser, Suzann Heinemann
R991 R839 Discovery Miles 8 390 Save R152 (15%) Ships in 18 - 22 working days
Cultural and Heritage Tourism and Management (Paperback): Tammie J. Kaufman Cultural and Heritage Tourism and Management (Paperback)
Tammie J. Kaufman
R478 R441 Discovery Miles 4 410 Save R37 (8%) In Stock

The tourism industry continues to evolve as people's interests have changed. There has been a shift in the type of experiences sought when people travel. One of the reasons behind this is the desire for travelers to be more engaged as they travel and get to know a community through their culture and heritage. Tourists are craving authenticity. In an environment of chain restaurants, hotels, and stores people are seeking the differences of what communities offer. This book will be a guide to how a community can sustainably develop their cultural and tourism resources in order to attract and retain the sought- after cultural and heritage tourist.

Managed Care and Monopoly Power - The Antitrust Challenge (Hardcover, New): Deborah Haas-Wilson Managed Care and Monopoly Power - The Antitrust Challenge (Hardcover, New)
Deborah Haas-Wilson
R2,312 Discovery Miles 23 120 Ships in 18 - 22 working days

As millions of Americans are aware, health care costs continue to increase rapidly. Much of this increase is due to the development of new life-sustaining drugs and procedures, but part of it is due to the increased monopoly power of physicians, insurance companies, and hospitals, as the health care sector undergoes reorganization and consolidation. There are two tools to limit the growth of monopoly power: government regulation and antitrust policy. In this timely book, Deborah Haas-Wilson argues that enforcement of the antitrust laws is the tool of choice in most cases.

The antitrust laws, when wisely enforced, permit markets to work competitively and therefore efficiently. Competitive markets foster low prices and high quality. Applying antitrust tools wisely, however, is a tricky business, and Haas-Wilson carefully explains how it can be done. Focusing on the economic concepts necessary to the enforcement of the antitrust laws in health care markets, Haas-Wilson provides a useful roadmap for guiding the future of these markets.

Telemedizin (German, Hardcover): Joachim Hacker, Barbara Reichwein, Nicole Turad Telemedizin (German, Hardcover)
Joachim Hacker, Barbara Reichwein, Nicole Turad
R1,515 R1,243 Discovery Miles 12 430 Save R272 (18%) Ships in 18 - 22 working days

Das vorliegende Buch bietet einen detaillierten Einblick in den deutschen Telemedizinmarkt sowie einen Uberblick uber wichtige europaische und aussereuropaische Markte. Die Arbeit dient Marktteilnehmern und Entscheidungstragern als Leitfaden in einer neuen Branche. Die Analyse erfolgt mit der folgenden Zielsetzung: . Darstellung der Branche anhand quantitativer sowie qualitativer Parameter . Abbildung gegenwartiger Marktcharakteristika und ihrer zukunftigen Bedeutung . Erkennung und Bewertung wichtiger Trends und Aktivitaten in Gegenwart und Zukunft . Evaluation der deutschen Telemedizinbranche durch Vergleich mit ausgewahlten internationalen Markten . Unternehmensbewertung von Telemedizinunternehmen . Handlungsempfehlungen an Teilnehmer der Telemedizinwertkette in Deutschland"

Digitaler Tourismus (German, Paperback, 3rd 3., Aktualisierte Und Neu Bearbeitete Auflage ed.): No Contributor Digitaler Tourismus (German, Paperback, 3rd 3., Aktualisierte Und Neu Bearbeitete Auflage ed.)
No Contributor
R1,444 R1,222 Discovery Miles 12 220 Save R222 (15%) Ships in 18 - 22 working days
Marketing-Management in der Hotellerie (German, Paperback, 4th 4., Uberarbeitete Und Erweiterte Auflage ed.): Marco A Gardini Marketing-Management in der Hotellerie (German, Paperback, 4th 4., Uberarbeitete Und Erweiterte Auflage ed.)
Marco A Gardini
R1,200 R1,039 Discovery Miles 10 390 Save R161 (13%) Ships in 18 - 22 working days
Serviceroboter - Digitalisierung von Dienstleistungen aus Kunden-, Mitarbeiter- und Managementperspektive (German, Paperback,... Serviceroboter - Digitalisierung von Dienstleistungen aus Kunden-, Mitarbeiter- und Managementperspektive (German, Paperback, 1. Aufl. 2021)
Thomas Afflerbach
R505 Discovery Miles 5 050 Ships in 18 - 22 working days

Veranderungen sind die neue Normalitat. Um langfristig bestehen zu koennen, mussen insbesondere Dienstleistungsunternehmen, die sich bei vielen ihrer Dienstleistungsbegegnungen auf den Faktor Mensch verlassen, ihre Geschaftsablaufe radikal uberdenken und die Dienstleistungserbringungen (noch weiter) digitalisieren. Der Einsatz von Servicerobotern kann eine solche Massnahme zur Digitalisierung sein. In diesem essential wird aufgezeigt, in welchen Einsatzfeldern die Dienstleistungsunternehmen solche Roboter in die Interaktion mit den Kundinnen und Kunden integrieren koennen, fur welche Aufgaben Serviceroboter gut geeignet sind und welche Gestaltungsmerkmale zu beachten sind. Zudem werden aus einer Kunden-, Mitarbeiter- und Managementperspektive sowohl die Chancen als auch die Herausforderungen von Servicerobotern reflektiert sowie Handlungsempfehlungen abgeleitet.

Lebensversicherungstechnik algebraisch verstehen (German, Paperback): Peter Recht, Philipp Schade Lebensversicherungstechnik algebraisch verstehen (German, Paperback)
Peter Recht, Philipp Schade
R1,022 R871 Discovery Miles 8 710 Save R151 (15%) Ships in 18 - 22 working days
Modern Wedding - Creating a Celebration That Looks and Feels Like You (Paperback): Kelsey McKinnon Modern Wedding - Creating a Celebration That Looks and Feels Like You (Paperback)
Kelsey McKinnon
R570 Discovery Miles 5 700 Ships in 10 - 15 working days

The book unpacks every element of a wedding - stationery, attire, seating plans, flowers and tablescapes, food and drink, gifts - with examples that will appeal to couples who care about how things are made but are not overly influenced by trends. The emphasis is on natural surroundings, seasonal flowers and food, modern dresses, minimalist ceremony structures, and naked cakes. Photographs of real weddings - "case studies" like a destination fete in Tuscany, a house party in Brooklyn, and a New Agey revel in Kauai - show how all the pieces can come together into a unique and expressive whole. Extensive practical information and resources give readers access to all the help they need for their own unique celebration.

Individuelle Datenverarbeitung in Zeiten von Banking 4.0 - Regulatorische Anforderungen, Aktueller Stand, Umsetzung der... Individuelle Datenverarbeitung in Zeiten von Banking 4.0 - Regulatorische Anforderungen, Aktueller Stand, Umsetzung der Vorgaben (German, Paperback, 1. Aufl. 2019)
Holger Biernat
R505 Discovery Miles 5 050 Ships in 18 - 22 working days

Dieses Buch beschreibt die Situation der Banken nach der Veroeffentlichung der MaRisk und BAIT Ende 2017. Das Jahrzehnt nach der Wirtschaftskrise hat pragmatische Loesungen bei der Datenverarbeitung notwendig gemacht. Die Aufsicht versucht nun, vorhandene und zukunftige Individualloesungen durch entsprechende Anforderungen sicherer zu machen. Dieses Buch zeigt den aktuellen Status, die Anforderungen, aber auch moegliche Loesungsstrategien auf.

Kryptowahrungen und geldwascherechtliche Regulierung (German, Paperback, 1. Aufl. 2020): Anna Izzo-Wagner, Lea Maria Siering Kryptowahrungen und geldwascherechtliche Regulierung (German, Paperback, 1. Aufl. 2020)
Anna Izzo-Wagner, Lea Maria Siering
R505 Discovery Miles 5 050 Ships in 18 - 22 working days

Dieses Buch verdeutlicht die momentane Entwicklung der (geldwascherechtlichen) Regulierung von Kryptowahrungen und Kryptodienstleistungen auf nationaler sowie europaischer Ebene. Hierzu beleuchten Anna Izzo-Wagner und Lea Siering einerseits die zunehmende Bedeutung der Kryptowahrungen und Kryptodienstleistungen als Finanzmittel und stellen andererseits die europaweite und nationale Ausgestaltung der rechtlichen Regulierungsmechanismen dar. Insbesondere liegt hier der Fokus auf der Entwicklung im Bereich des Geldwaschegesetzes und des Kreditwesengesetzes, bedingt durch die neuen Regelungen durch das Umsetzungsgesetz der 5. AMLD und wie diese Kryptowahrungen und Kryptodienstleistungen beeinflussen.

Internet-Recht - Praxishandbuch Zu Dienstenutzung, Vertragen, Rechtsschutz Und Wettbewerb, Haftung, Arbeitsrecht Und... Internet-Recht - Praxishandbuch Zu Dienstenutzung, Vertragen, Rechtsschutz Und Wettbewerb, Haftung, Arbeitsrecht Und Datenschutz Im Internet, Zu Links, Peer-To-Peer-Nutzern Und Domain-Recht, Mit Mustervertragen (German, Hardcover, 2nd 2., Vollig Neubearbeitete Und ed.)
Frank A Koch
R2,197 R1,799 Discovery Miles 17 990 Save R398 (18%) Ships in 18 - 22 working days
Rogue - The Inside Story Of SARS's Elite Crime-busting Unit (Paperback): Johann van Loggerenberg, Adrian Lackay Rogue - The Inside Story Of SARS's Elite Crime-busting Unit (Paperback)
Johann van Loggerenberg, Adrian Lackay 2
R315 Discovery Miles 3 150 Ships in 4 - 6 working days

The story of a ‘rogue unit’ operating within the South African Revenue Service (SARS) became entrenched in the public mind following a succession of sensational reports published by the Sunday Times in 2014. The unit, the reports claimed, had carried out a series of illegal spook operations: they had spied on President Jacob Zuma, run a brothel, illegally bought spyware and entered into unlawful tax settlements.

In a plot of Machiavellian proportions, head of the elite crime-busting unit Johann van Loggerenberg and many of SARS’s top management were forced to resign. Van Loggerenberg’s select team of investigators, with their impeccable track record of busting high-level financial fraudsters and nailing tax criminals, lost not only their careers but also their reputations. Now, in this extraordinary account, they finally get to put the record straight and the rumours to rest: there was no ‘rogue unit’. The public had been deceived, seemingly by powers conspiring to capture SARS for their own ends.

Shooting down the allegations he has faced one by one, Van Loggerenberg tells the story of what really happened inside SARS, revealing details of some of the unit’s actual investigations.

The Harms of Work - An Ultra-Realist Account of the Service Economy (Paperback): Anthony Lloyd The Harms of Work - An Ultra-Realist Account of the Service Economy (Paperback)
Anthony Lloyd
R1,384 Discovery Miles 13 840 Ships in 18 - 22 working days

This is the first book to discuss workplace harm through an ultra-realist lens and examines the connection between individuals, their working conditions and management culture. It investigates the reorganisation of labour markets and the shift from security to flexibility, a central function of consumer capitalism and highlights working conditions and organisational practices which employees experience as normal and routine but within which multiple harms occur. Reconnecting ideology and political economy with workplace studies, it uses examples of legal and illegal activity to demonstrate the multiple harms within the service economy.

The Client-Consultant Relationship in Professional Business Service Firms (Paperback, 1st ed. 2007, reprint 2019): Natalia... The Client-Consultant Relationship in Professional Business Service Firms (Paperback, 1st ed. 2007, reprint 2019)
Natalia Nikolova
R1,429 Discovery Miles 14 290 Ships in 18 - 22 working days

The interaction between clients and consultants during consulting projects is essential for their success and therefore for the long-term survival of consulting companies. The aim of this book is to further advance our understanding of the nature of client-consultant relationships. Building upon a critical discussion of the contributions and shortcoming of existing research, Natalia Nikolova proposes an innovative conceptual model, which provides a critical yet constructive platform for the development of a more differentiated view of professional work. The framework concentrates on the cultural and political relations between clients and consultants during service production. It represents a prolific platform for further research and provides practitioners with an increased awareness of hitherto under-explored issues of client-consultant relationships. This book is aimed at scholars of professional business service firms and those interested in multidisciplinary studies of human relations in general. It will also appeal to students interested in these areas and to clients and consultants involved in consulting projects.

Strategisches Management fur die Hotellerie (German, Paperback, 2nd 2., Vollstandig Aktualisierte Und Erweiterte Auflage ed.):... Strategisches Management fur die Hotellerie (German, Paperback, 2nd 2., Vollstandig Aktualisierte Und Erweiterte Auflage ed.)
Burkhard Von Freyberg, Sabrina Zeugfang, Laura Schmidt
R751 R665 Discovery Miles 6 650 Save R86 (11%) Ships in 18 - 22 working days
Tourismus in Australien und Neuseeland (German, Paperback): Christof Pforr Tourismus in Australien und Neuseeland (German, Paperback)
Christof Pforr
R762 R676 Discovery Miles 6 760 Save R86 (11%) Ships in 18 - 22 working days
Die Digitale Genossenschaftsbank - Strategische Herausforderungen Und Implementierung (German, Paperback): Kai-Ingo Voigt Die Digitale Genossenschaftsbank - Strategische Herausforderungen Und Implementierung (German, Paperback)
Kai-Ingo Voigt
R530 R489 Discovery Miles 4 890 Save R41 (8%) Ships in 18 - 22 working days
Japans Ansatz Zur Foerderung Der Arbeit Im Alter - Altersbeschaftigung Im Japanischen Mittelstand Des Verarbeitenden Gewerbes... Japans Ansatz Zur Foerderung Der Arbeit Im Alter - Altersbeschaftigung Im Japanischen Mittelstand Des Verarbeitenden Gewerbes (German, Paperback)
Alexander Paul Witzke
R1,478 R1,241 Discovery Miles 12 410 Save R237 (16%) Ships in 18 - 22 working days
Tourism and Hospitality in Asia: Crisis, Resilience and Recovery (Hardcover, 1st ed. 2022): Azizul Hassan, Anukrati Sharma,... Tourism and Hospitality in Asia: Crisis, Resilience and Recovery (Hardcover, 1st ed. 2022)
Azizul Hassan, Anukrati Sharma, James Kennell, Priyakrushna Mohanty
R5,361 Discovery Miles 53 610 Ships in 10 - 15 working days

This book analyses the ways in which crises, including COVID-19, can be managed within the tourism and hospitality industries in Asia, in ways that support the future of these industries and help to make them more resilient. This book supports efforts to develop a new direction for the tourism and hospitality industry by considering their development holistically in the context of sustainable development. Going further, this book highlights actions to make the tourism system more resilient to external shocks and crises. Readers of this book will get insights into the economic, social, technological, and environmental implications of crises on the tourism and hospitality industry in Asia, including issues within the food and beverage industry in the Asian post-COVID-19 period. This book has three major objectives: to explore the crisis context of Asian tourism and hospitality, to present multiple cases from countries in Asia, and finally to envisage the paths to make the Asian tourism system more resilient, through the discussion of new trends and issues emerging following the pandemic. This book examines the economic, social, environmental, and technological implications of crises on the Asian tourism and hospitality industry and discusses the various ways of managing these crises more efficiently, contributing new knowledge to the industry. In its wider context, this book covers tourism management, crisis management, and destination management. At the more micro level, themes explored include tourism economics, marketing management, hospitality management, food and beverage management and tourism technology.

Industries without Smokestacks - Industrialization in Africa Reconsidered (Hardcover): Richard Newfarmer, John Page, Finn Tarp Industries without Smokestacks - Industrialization in Africa Reconsidered (Hardcover)
Richard Newfarmer, John Page, Finn Tarp
R3,178 Discovery Miles 31 780 Ships in 10 - 15 working days

By 2030 more than three quarters of the world's absolute poor are projected to live in Africa. Accelerating economic growth is key to rising incomes on the continent, and central to this challenge is establishing activities that are capable of employing large numbers of unskilled workers, that can raise productivity through innovation, and that can power growth through exports. Such structural transformation is a key driver of growth, and between 1950-1996 about half of the economic catch-up by developing countries (led by East Asia) was due to rising productivity in manufacturing combined with growing agricultural output. Africa, however, has lagged behind. In 2014, the average share of manufacturing in GDP in sub-Saharan Africa hovered around 10 per cent, unchanged from the 1970s, leading some observers to be pessimistic about Africa's potential to catch the wave of sustained rapid growth and rising incomes. Industries Without Smokestacks: Industrialization in Africa Reconsidered challenges this view. It argues that other activities sharing the characteristics of manufacturing- including tourism, ICT, and other services as well as food processing and horticulture- are beginning to play a role analogous to that played by manufacturing in East Asia. This reflects not only changes in the global organization of industries since the early era of rapid East Asian growth, but also advantages unique to Africa. These 'industries without smokestacks' offer new opportunities for Africa to grow in coming decades.

Integriertes Marketing- und Vertriebsmanagement (German, Paperback): Andrea Grote Integriertes Marketing- und Vertriebsmanagement (German, Paperback)
Andrea Grote
R998 R841 Discovery Miles 8 410 Save R157 (16%) Ships in 18 - 22 working days
Unearthly Landscapes - NZ's Early Cemeteries, Churchyards and Urupa (Paperback): Stephen Deed Unearthly Landscapes - NZ's Early Cemeteries, Churchyards and Urupa (Paperback)
Stephen Deed
R663 R623 Discovery Miles 6 230 Save R40 (6%) Out of stock

By the nineteenth century the ancient parish churchyards of Britain, burdened with generations of dead, were unable to cope with the strain of rising numbers of corpses. Public concern about health problems eventually put an end to the local parish churchyard burial, and by the time settlers set sail for New Zealand new, larger "modern" cemeteries were being established on the edges of towns. Immigrants brought with them a range of burial traditions, and of course Maori, already long established, had their own rituals. Over time, the various customs borrowed from one another to form a uniquely New Zealand way. In this beautifully written and illustrated book, Stephen Deed sets out to reconnect the historic cemeteries we see today with the history of this country and its people.

Multi-Channel im stationaren Einzelhandel - Ein UEberblick (German, Paperback, 1. Aufl. 2016): Reingard Jager Multi-Channel im stationaren Einzelhandel - Ein UEberblick (German, Paperback, 1. Aufl. 2016)
Reingard Jager
R505 Discovery Miles 5 050 Ships in 18 - 22 working days

In diesem essential liefert Reingard Jager einen UEberblick daruber, wie sich die Handelslandschaft des klassischen stationaren Einzelhandels durch neue technologische Moeglichkeiten in den letzten Jahrzenten verandert hat. Sie zeigt, welche Auswirkungen die neuen technologischen Moeglichkeiten und damit verbundenen Multi-Channel-Strategien auf einzelne Unternehmensbereiche besitzen, wie sie genutzt und damit einhergehende Herausforderungen gemeistert werden koennen. Die Bedrohung des klassischen stationaren Einzelhandels durch die vielfaltigen Moeglichkeiten des Onlineshoppings, aber auch die damit verbundenen Potenziale durch die neuen Verbindungen zum Kunden werden diskutiert. Die Autorin ubersetzt die wichtigsten Fachbegriffe und erlautert sie im Kontext. Ein besonderes Anliegen der Veroeffentlichung ist es, auch kleinen und mittelstandischen Handlern die Bereiche aufzuzeigen, welche ihnen das Internet bietet, um auf das veranderte Konsumentenverhalten reagieren und wettbewerbsfahig gegenuber den Einzelhandelskonzernen und dem Onlinehandel bleiben zu koennen.

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