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Books > Business & Economics > Industry & industrial studies > Service industries > General

'THE' Meal Planner - A Year of Meals (Paperback): Lisa Suzanne Hudziak 'THE' Meal Planner - A Year of Meals (Paperback)
Lisa Suzanne Hudziak
R414 Discovery Miles 4 140 Ships in 18 - 22 working days
Bar Management - Habits Of A Successful Bar Manager: Bar Improvement Ideas (Paperback): Adrian Breuer Bar Management - Habits Of A Successful Bar Manager: Bar Improvement Ideas (Paperback)
Adrian Breuer
R352 Discovery Miles 3 520 Ships in 18 - 22 working days
Restaurant Success - Our Passion, My Formula (Paperback): Benny Kong Restaurant Success - Our Passion, My Formula (Paperback)
Benny Kong
R860 R744 Discovery Miles 7 440 Save R116 (13%) Ships in 18 - 22 working days
Pouring with Heart - The Essential Magic behind the Bartenders We Love (Paperback): Cedd Moses, Erik Cardona Pouring with Heart - The Essential Magic behind the Bartenders We Love (Paperback)
Cedd Moses, Erik Cardona; Foreword by Dale DeGroff
R367 Discovery Miles 3 670 Ships in 18 - 22 working days
Economic, Educational, and Touristic Development in Asia (Paperback): Bryan Christiansen, Hakan Sezerel Economic, Educational, and Touristic Development in Asia (Paperback)
Bryan Christiansen, Hakan Sezerel
R4,630 Discovery Miles 46 300 Ships in 18 - 22 working days

The progression of the independent states that were created after the collapse of the Soviet Union has become a prevalent area of research as these countries continue to make infrastructural strides. These regions possess vastly desirable natural resources including oil, gas, and minerals, causing this section of the world to have rising global importance as they continue to improve their economy, educational systems, and tourism industries. Economic, Educational, and Touristic Development in Asia is a pivotal reference source that provides a thorough examination of the contemporary progression of several recently formed countries within Central Asia. While highlighting topics such as hospitality marketing, anti-corruption reform, and entrepreneurship, this publication explores the technological, educational, and security enhancements being made in these areas, as well as how this region can strengthen its prosperity by strategically utilizing their globally-coveted natural resources. This book is ideally designed for economists, higher education faculty, provosts, chancellors, scholars, practitioners, policymakers, business professionals, marketers, restaurateurs, hotel managers, tour developers, travel agencies, government officials, strategists, educators, researchers, and graduate students.

managing the risks of working alone - Personal safety advice for lone workers (Paperback): Philip Hardy managing the risks of working alone - Personal safety advice for lone workers (Paperback)
Philip Hardy
R213 Discovery Miles 2 130 Ships in 18 - 22 working days
managing and resolving conflict - Advice for staff on dealing with difficult and disruptive people (Paperback): Philip Hardy managing and resolving conflict - Advice for staff on dealing with difficult and disruptive people (Paperback)
Philip Hardy
R183 Discovery Miles 1 830 Ships in 18 - 22 working days
The Perfect Caregiver - 5 steps to hiring a caregiver for your aging loved one (Paperback): Christine Randall The Perfect Caregiver - 5 steps to hiring a caregiver for your aging loved one (Paperback)
Christine Randall
R375 Discovery Miles 3 750 Ships in 18 - 22 working days
Crew Confession - I dont want to complain but... (Paperback): Herlin Cruising Crew Confession - I dont want to complain but... (Paperback)
Herlin Cruising
R439 Discovery Miles 4 390 Ships in 18 - 22 working days
Welcome to Holly Cottage (Paperback): Norma Collis Welcome to Holly Cottage (Paperback)
Norma Collis
R333 R309 Discovery Miles 3 090 Save R24 (7%) Ships in 18 - 22 working days
Revenue 20/20 - Back to Basics (Paperback): Kristin Rollison Revenue 20/20 - Back to Basics (Paperback)
Kristin Rollison
R498 R459 Discovery Miles 4 590 Save R39 (8%) Ships in 18 - 22 working days
A Bartender's Guide To Carding - A Guide To Checking ID And Spotting Fakes For The Alcohol And Marijuana Industries... A Bartender's Guide To Carding - A Guide To Checking ID And Spotting Fakes For The Alcohol And Marijuana Industries (Paperback)
Thomas Morrell
R213 Discovery Miles 2 130 Ships in 18 - 22 working days
Great Care, Every Patient - A Physician's Guide to Improving Any Process (Paperback): David Norris Great Care, Every Patient - A Physician's Guide to Improving Any Process (Paperback)
David Norris
R680 Discovery Miles 6 800 Ships in 18 - 22 working days
Tourism, Hotel Management and Hospitality (Hardcover): Dale Saunders Tourism, Hotel Management and Hospitality (Hardcover)
Dale Saunders
R3,382 R3,059 Discovery Miles 30 590 Save R323 (10%) Ships in 18 - 22 working days
Tourism Tattler October 2017 - News, Views, and Reviews for Travel in, to and out of Africa. (Paperback): Alicia Giliomee,... Tourism Tattler October 2017 - News, Views, and Reviews for Travel in, to and out of Africa. (Paperback)
Alicia Giliomee, Bonne de Bod, Elzaan Van Rhyn
R254 Discovery Miles 2 540 Ships in 18 - 22 working days
Expert Profiles Volume 15 - Conversations with Innovators and Influencers (Paperback): Authority Media Publishing Expert Profiles Volume 15 - Conversations with Innovators and Influencers (Paperback)
Authority Media Publishing
R483 Discovery Miles 4 830 Ships in 18 - 22 working days
Words For New Weddings (Paperback): David Glusker, Thom Blackstone Words For New Weddings (Paperback)
David Glusker, Thom Blackstone
R399 R370 Discovery Miles 3 700 Save R29 (7%) Ships in 18 - 22 working days
Hospitality - A New Dawn in Sustainability & Service (Paperback): Chris Sheppardson Hospitality - A New Dawn in Sustainability & Service (Paperback)
Chris Sheppardson
R705 R624 Discovery Miles 6 240 Save R81 (11%) Ships in 18 - 22 working days

Synopsis - It has become almost a cliche when it is said "we are living in momentous times". It is certainly a time that is challenging everyone in a way that has not happened before but whether it is more momentous than during the Great wars, during the social revolution of the 60s or during the hard economic days of the 70s is for others to debate. Whatever is true about these days, it is acting as a real catalyst to new thinking, new ideas and a greater open mindedness. One can argue that for much of the millennium years has seen quite a narrow focus in business that has, in fact, acted as a barrier to new leaders breaking through as new concepts. Many senior leaders have accepted that business thinking had become too narrow. In hotels, the focus over the last twenty years became dominated by a mentality that focused predominantly on rooms and almost treated hotels as being a retail concept rather than an experience. Suddenly hotels are looking at both new customer services plus also how to maximise revenues in spaces beyond rooms. For restaurants, it is clear that the consumer is seeking genuine, authentic food styles and offers and rejecting some of the brands of the past. In food service, the model has hardly changed for many years and it is now being challenged. Every venue or business today needs to have a food service offer that adds value and makes a difference.

Cancel Timeshare & Be Free - Learn Our Step By Step Process to Cancel Timeshare Debt & Contracts (Paperback): Melissa Harlow,... Cancel Timeshare & Be Free - Learn Our Step By Step Process to Cancel Timeshare Debt & Contracts (Paperback)
Melissa Harlow, Michael Harlow
R677 Discovery Miles 6 770 Ships in 18 - 22 working days
Integrated Delivery - Innovating Leadership for Outstanding Healthcare Outcomes (Paperback): David Stehlik Integrated Delivery - Innovating Leadership for Outstanding Healthcare Outcomes (Paperback)
David Stehlik
R705 R624 Discovery Miles 6 240 Save R81 (11%) Ships in 18 - 22 working days

This book - written for those holding, preparing for, or aspiring to managerial-level and above leadership positions within healthcare organizations - promotes a new, forward-thinking framework for leadership, a model that innovates upon the current paradigm directing leadership thinking, integrating the best business and social concepts, strategies, and practices with healthcare. Like its namesake, this integrated leadership model is about bringing the best leadership assumptions and practices together so that their weaknesses amidst shifting environments are buoyed by the others' strengths. Prior to detailing the integrated leadership model, however, readers will find out how ""organized medicine"" has changed over the decades (Chapter 1), what innovation really means (Chapter 2), and how to think clearly about strategic management and its constituent parts (strategic thinking, strategy development, and strategic planning) (Chapter 3). Then, the other models which helped contribute conceptually to the development of the integrated leadership model, along with the model itself, are discussed (Chapter 4). The chapters that follow (Chapters 5-7) explore each of the three primary modes of leadership behavior (anticipatory, strategic, and administrative) that keep an organization focused and refreshed throughout its various innovation-minded, effectiveness-establishing, and efficiency-building pursuits. For those wondering about integrating the model into their leadership habits (or scaling it for their organizations), Chapter 8 includes a short story about a healthcare organization in which the model is not spoken of, though its existence should be clearly perceived. The imaginary organization will illustrate ways in which the theory that undergirds the model and the practices which bring it to life can have a home in your organization.

Your First Year on the Road - Tips for You, Your Van, and Having the Adventure of Your Dreams (Paperback): Kristine Hudson Your First Year on the Road - Tips for You, Your Van, and Having the Adventure of Your Dreams (Paperback)
Kristine Hudson
R537 Discovery Miles 5 370 Ships in 18 - 22 working days
Valentine's Day Coloring Book Including Original Cocktail Recipes For Lovers - Celebrate This Special Occasion with... Valentine's Day Coloring Book Including Original Cocktail Recipes For Lovers - Celebrate This Special Occasion with Drinking Gnomes in Love and Delicious Beverages! (Paperback)
Spicy Flower
R234 Discovery Miles 2 340 Ships in 18 - 22 working days
Service Strategy (Paperback): John Lok Service Strategy (Paperback)
John Lok
R458 Discovery Miles 4 580 Ships in 18 - 22 working days
Hotel Revenue Management - The Post-Pandemic Evolution to Revenue Strategy (Paperback): Dave Roberts Hotel Revenue Management - The Post-Pandemic Evolution to Revenue Strategy (Paperback)
Dave Roberts
R644 R578 Discovery Miles 5 780 Save R66 (10%) Ships in 18 - 22 working days

This book guides the reader from the building blocks of revenue management, to pricing science and merchandising, and to broader issues of setting objectives in support of a revenue strategy. The discipline is evolving, and that evolution has been accelerated by the COVID-19 pandemic. Leaders in hotel revenue management, and more broadly in sales & marketing, need to understand these changes, and lead and adapt accordingly. This will require a strong foundation in analytics - not just modeling, but also business analytics in support of a holistic strategy. As more of the tactics of revenue management are executed through automation, and powered by machine learning, revenue managers will become more focused on strategy, and will need to think about revenue management in the context of marketing, loyalty, and distribution. As the strategy component of the discipline increases, so too must the breadth of knowledge of revenue managers.

The Adapters - How the Travel, Tourism and Hospitality industry is adapting and innovating to connect the world! (Paperback):... The Adapters - How the Travel, Tourism and Hospitality industry is adapting and innovating to connect the world! (Paperback)
Sean Worker; Contributions by Glenn Haussman
R550 Discovery Miles 5 500 Ships in 18 - 22 working days
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