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Books > Business & Economics > Industry & industrial studies > Service industries > General
The progression of the independent states that were created after
the collapse of the Soviet Union has become a prevalent area of
research as these countries continue to make infrastructural
strides. These regions possess vastly desirable natural resources
including oil, gas, and minerals, causing this section of the world
to have rising global importance as they continue to improve their
economy, educational systems, and tourism industries. Economic,
Educational, and Touristic Development in Asia is a pivotal
reference source that provides a thorough examination of the
contemporary progression of several recently formed countries
within Central Asia. While highlighting topics such as hospitality
marketing, anti-corruption reform, and entrepreneurship, this
publication explores the technological, educational, and security
enhancements being made in these areas, as well as how this region
can strengthen its prosperity by strategically utilizing their
globally-coveted natural resources. This book is ideally designed
for economists, higher education faculty, provosts, chancellors,
scholars, practitioners, policymakers, business professionals,
marketers, restaurateurs, hotel managers, tour developers, travel
agencies, government officials, strategists, educators,
researchers, and graduate students.
Synopsis - It has become almost a cliche when it is said "we are
living in momentous times". It is certainly a time that is
challenging everyone in a way that has not happened before but
whether it is more momentous than during the Great wars, during the
social revolution of the 60s or during the hard economic days of
the 70s is for others to debate. Whatever is true about these days,
it is acting as a real catalyst to new thinking, new ideas and a
greater open mindedness. One can argue that for much of the
millennium years has seen quite a narrow focus in business that
has, in fact, acted as a barrier to new leaders breaking through as
new concepts. Many senior leaders have accepted that business
thinking had become too narrow. In hotels, the focus over the last
twenty years became dominated by a mentality that focused
predominantly on rooms and almost treated hotels as being a retail
concept rather than an experience. Suddenly hotels are looking at
both new customer services plus also how to maximise revenues in
spaces beyond rooms. For restaurants, it is clear that the consumer
is seeking genuine, authentic food styles and offers and rejecting
some of the brands of the past. In food service, the model has
hardly changed for many years and it is now being challenged. Every
venue or business today needs to have a food service offer that
adds value and makes a difference.
This book - written for those holding, preparing for, or aspiring
to managerial-level and above leadership positions within
healthcare organizations - promotes a new, forward-thinking
framework for leadership, a model that innovates upon the current
paradigm directing leadership thinking, integrating the best
business and social concepts, strategies, and practices with
healthcare. Like its namesake, this integrated leadership model is
about bringing the best leadership assumptions and practices
together so that their weaknesses amidst shifting environments are
buoyed by the others' strengths. Prior to detailing the integrated
leadership model, however, readers will find out how ""organized
medicine"" has changed over the decades (Chapter 1), what
innovation really means (Chapter 2), and how to think clearly about
strategic management and its constituent parts (strategic thinking,
strategy development, and strategic planning) (Chapter 3). Then,
the other models which helped contribute conceptually to the
development of the integrated leadership model, along with the
model itself, are discussed (Chapter 4). The chapters that follow
(Chapters 5-7) explore each of the three primary modes of
leadership behavior (anticipatory, strategic, and administrative)
that keep an organization focused and refreshed throughout its
various innovation-minded, effectiveness-establishing, and
efficiency-building pursuits. For those wondering about integrating
the model into their leadership habits (or scaling it for their
organizations), Chapter 8 includes a short story about a healthcare
organization in which the model is not spoken of, though its
existence should be clearly perceived. The imaginary organization
will illustrate ways in which the theory that undergirds the model
and the practices which bring it to life can have a home in your
organization.
This book guides the reader from the building blocks of revenue
management, to pricing science and merchandising, and to broader
issues of setting objectives in support of a revenue strategy. The
discipline is evolving, and that evolution has been accelerated by
the COVID-19 pandemic. Leaders in hotel revenue management, and
more broadly in sales & marketing, need to understand these
changes, and lead and adapt accordingly. This will require a strong
foundation in analytics - not just modeling, but also business
analytics in support of a holistic strategy. As more of the tactics
of revenue management are executed through automation, and powered
by machine learning, revenue managers will become more focused on
strategy, and will need to think about revenue management in the
context of marketing, loyalty, and distribution. As the strategy
component of the discipline increases, so too must the breadth of
knowledge of revenue managers.
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