Featuring insightful, actionable and proven cost-saving ideas, How To Save Big On Workers' Compensation shows how employers can maximize productivity and profits through safety and a culture of caring. This essential guide shares strategies that saved a quarter of a billion dollars.

This easy-to-read book includes exclusive interviews with leading industry experts. The experts include Larry LaPointe, former director of the Division of Confidential Investigations at the New York State Insurance Fund (NYSIF); Ed Hiller, director of Claims and Medical Operations for NYSIF; Brian Mittman, the managing partner of Markhoff & Mittman, a law firm helping injured workers; Robert Firmbach, a veteran loss-control and safety expert; Eileen Preiato, the Friedlander Claims Solution manager; and Cosmo Preiato, executive vice president of Friedlander Group and leader of Safety Group Underwriting and Operations.

"Friedlander's approach in this well-written, helpful book is to focus on what employers can do to minimize workers' compensation claims in the first place. He believes that by creating a "culture of caring," employers can effectively save money on workers' compensation, because "that culture will maximize your productivity, efficiencies, and profits." ...This revelation alone makes the book valuable, along with several eye-opening interviews with workers' compensation experts. Employers will gain insight into such key issues as claims and premium fraud, abuse of the system, loss control and reducing the cost of claims. A thoughtful book that could actually save employers some serious money." Kirkus Review

"During my time as CEO of the New York State Insurance Fund, Adam always displayed a keen insight into the intricate workings of the state compensation system. He is a true comp professional who understands the needs of the system's stakeholders; policyholders, associations, injured workers and policy makers. His primer is a must read for those involved in our industry. Ken Ross, CEO/President, Pinnacol Assurance

"How to Save Big on Workers' Compensation is interesting, informative and a must read book. Adam uses his vast knowledge, candid insights including interviews with true experts in workers' compensation to discuss issues related to fraud, claims, safety and loss control. The book focuses on safety prevention as a major linchpin of effective cost control resulting in lowering premium costs. The reader should benefit from this unique review of important issues." Donald T. DeCarlo, J.D. CEO AMCOMP, Commissioner of NYS Insurance Fund, 1997-2009

"Adam offers a number of key concepts - such as managment-employee relations and a culture of caring - that are very straight forward and really work to control workers' compensation costs. His interviews with industry experts deliver the information in an easy-to-understand, real-world style. This is a great book for virtually every American business." Dennis Otmaskin, CPCU Regional President, Northeast & Mid-Atlantic Harleysville Group

"I found it to be a riveting book, presented in a manner that every employer would clearly enjoy reading and would cut the cost to his bottom line. This should be considered a training manual. This is also a worthwhile book for every Insurance Broker to read and present to every business client. It presents a powerful bit of knowledge." Arthur Natter, former broker and NYSIF retiree

"Adam's a serious professional and a clear-headed writer." Steve Acunto, Editor & Publisher of Insurance Advocate

"I had an opportunity to read "How to $ave Big on Workers' Compensation." It is exceptional I especially like the way you started the book with Establishing A Culture of Caring " Scott Addis, The Addis Group

"Adam, I just finished your book. Quite simply, it was fantastic. I will be purchasing and sending a few copies to my peers. Thank you for your contributions." Brian Nebel, P2P Insurance Agency, Partner

If your goal is to pass your insurance test the first time without the hassle of big thick study books, the Life & Health Insurance, Iowa License Exam Manual is right for you. Every effort has been made to reduce the number of pages necessary to pass the test. The fresh format has smaller bites of information. Each exam topic is followed by multiple choice questions to reinforce your learning. Designed to stand alone or be used as a supplement, this easy to read manual is complete with a table of contents, insurance text, over 500 multiple choice practice questions, study tips and test taking tips. You will learn the exam topics needed to successfully pass your Life insurance test: types of policies, policy riders, provisions, options, exclusions, completing the application, underwriting, delivering the policy, taxes, retirement, other insurance concepts, and Iowa rules and regulations. Health insurance test topics include: types of policies, policy provisions, clauses, riders, social insurance, field underwriting procedures, other insurance concepts, and Iowa rules and regulations.

If your goal is to pass your insurance test the first time without the hassle of big thick study books, the Life Insurance, Iowa License Exam Manual is right for you. Every effort has been made to reduce the number of pages necessary to pass the test. The fresh format has smaller bites of information. Each exam topic is followed by multiple choice questions to reinforce your learning. Designed to stand alone or be used as a supplement, this easy to read manual is complete with a table of contents, insurance text, 250 multiple choice practice questions, study tips and test taking tips. You will learn the exam topics needed to successfully pass your insurance test: types of policies, policy riders, provisions, options, exclusions, completing the application, underwriting, delivering the policy, taxes, retirement, other insurance concepts, and Iowa rules and regulations.

This book is the complete guide to effective team building. The author put everything he knows about building a great team into simple, understandable language so that you can easily learn all there is to know about team building. Includes topics such as...

Why Team Building is So Important?: How to transform your team into a powerful force to be reckoned with.

Why Do Your Team Members Act THAT Way?: You will gain useful tips that will help you understand why your employees are acting the way they are.

Getting Them to Work Together: Great key points on how to get the different personalities in your team to work together.

How to Maximize Effectiveness: Learn how to transform your team into a well-oiled machine.

Leading Instead of Bossing: See how to be a leader instead of a boss - a critical lesson to learn for any leader.

Communicating and Motivating: Learn powerful tools for mastering two of the most important aspects of leading a team.

The All Powerful Delegation: If you know how to delegate properly, you will do more in less time.

How to Get Them to Talk to Each Other: These simple tips will keep your team working together even when you're not around.

Team Building Exercises: Great exercises that will help you get your team to work together in no time.

Breaking the Ice: Learn how to get them to know each other when they first meet.

Team Building Ideas: Simple ideas that will help you take your team to the next level.

Avoiding Mistakes: How to avoid making those common, team-killing mistakes.

Team Building Assessment Worksheets: These included powerful tools will help you measure your team's effectiveness and show you where you still need to grow.

... and much more

If you've ever been interested in building a stellar team, but didn't know where to start, then I encourage you to learn from the author's experience and get started on the right footing. This book contains everything you need to know to build an amazing team

A User-Friendly Workbook to Making Expert Life Insurance Decisions Need help facing the constant barrage of information from competing life insurance companies? With twenty years of experience in the life insurance business, Tony Steuer delivers a practical, one-of-a-kind resource for choosing the best life insurance policy for you or your family, whether you currently have a policy or not. Step-by-step, he leads you through the process of making key life insurance decisions: 1.How much life insurance do I need? 2.What type of life insurance is right for me? 3.How might my medical and financial history affect my rates? 4.Which life insurance company should I work with? 5.How do I choose a trusted agent or advisor? 6.What policy components or riders are important to me? 7.Is my current policy living up to my expectations and needs? 8.Should I replace my current policy or supplement it? 9.What is the best way to terminate a policy? A companion to Tony's award winning book, Questions and Answers on Life Insurance, this workbook will help you avoid unnecessary pitfalls and unpleasant surprises; make informed, confident decisions; and gain the maximum benefit for your life insurance dollar.

If You re New to Business Continuity Planning
or Want a Thorough Corporate Training Tool
with a Variety of Instructional Aids
5 REASONS You ll Want the Most Comprehensive and Up to Date
Business Continuity Handbook Available (c2012):
1) State-of-the-art exposition of the global body of knowledge for Business Continuity Management and Risk Management, " including current international standards and best practices."
2) Flexible, modular design that allows you to customize your own self-study plan: Ten chapters cover fundamental principles and practices; three chapters give greater detail on Information Technology and Emergency Management if your work focuses in these areas; and four chapters explain Risk Modeling if you want a foundation in the statistical underpinnings of risk management.
3) Comprehensive training package for professional development classes, including instructor materials: test bank, syllabi, PowerPoint slides, and sample solutions to case studies, discussions, and end-of-chapter questions. Two of the case studies are integrated throughout the text to give managers experience in applying chapter principles to a service company and a manufacturer.
4) Holistic coverage of two interfacing fields: Business Continuity, which tends to deal with consequences, and Risk Management, which tends to be preventative. Both The Business Continuity Institute (BCI) and The Institute of Risk Management (IRM) have endorsed the book.
5) Quick desk reference for your BCM team offering a readable blend of academic principles and practical applications an effective tool for grounding interdepartmental teams learning to develop and maintain BC plans.
Kurt J. Engemann, PhD, CBCP, is the Director of the Center for Business Continuity and Risk Management and Professor of Information Systems in the Hagan School of Business at Iona College. Dr. Engemann is editor-in-chief of the International Journal of Business Continuity and Risk Management. Professionals from a number of Wall Street banking firms and Fortune 500 companies attend his graduate courses in business continuity and risk management.
Douglas M. Henderson, FSA, CBCP, is President of Disaster Management, Inc. and has consulting experience of 20+years in all areas of Business Continuity and Emergency Response Management. He is the author of several books and templates for business continuity planning.
This is a book that will inform the novice, support the expert and enhance every business continuity planner s efforts to create a resilient organization. The book is well organized as an instructional tool, a reference guide, and a toolkit for practitioners . an executive, a student, or a practitioner who absorbs the content of this book will be better prepared to function in a field where preparedness is absolutely essential.
" Thomas D. Phelan, PhD, Program Director, Emergency and Disaster Management and Fire Science at American Public University System; Founding Member of the U.S. Department of Homeland Security"
Practitioners constantly emphasize the necessity of a holistic approach and I am pleased to see this new book does just that. It is also important to blend theory with practice in this hands-on field; again this is accomplished by authors who have extensive academic and business continuity and emergency management experience. They bring the subject to life with rich teaching and learning features, making it an essential read for students and practitioners alike.
" Phil Kelly, DBA, FHEA, (FIRM); Senior Lecturer, Liverpool (UK) Business School; Lead Examiner, Risk Decisions, The Institute of Risk Management (IRM)"

Whether you are thinking about entering the contract cleaning business, have a young company that may be struggling to get to the next level, or have a mature organization that may need to look at things in a different light, this book is for you. From naming your company to selling your company, this book covers all the bases. Dick takes you through the mistakes he made when starting his company, to the stumbling he did along the way, and how he got up and kept going. Some of his real life stories will amuse while others will make you sit back and take note of how you can make a correction in your company that can save or earn lots of dollars for you. Dick includes ways to approach a banker, attorney, accountant, insurance agent as well as the supplier of your cleaning products and equipment. Doing these things right will put money on your bottom line, doing them wrong may put you out of business in a hurry. Not to be forgotton, he also includes a chapter on preparing your company for sale. Dick sold his company and can provide helpful suggestions on what you need to do and not do to be ready to sell. Dick interjects humor along the way to emphasize some of his mistakes and what he learned from them. You will particularly want to read chapter 18 where he talkes about his favorite sayings and how they affected him. In that same chapter he also talks about actual calls he took from employees calling in to report they would not be at work and how he handled the calls. Last but not least, he provides you his thoughts on how to focus on becoming a leader as well as what he envisons the characteristics of real success are. This book is designed as a working tool. It is written in conversational style and will provide you a true encloypedia for being in the contract cleaning business. Enjoy and learn.

Gaining Cooperation is designed to help any Workers' Comp Professional who deals with injured workers on a regular basis. Sometimes injured workers can be uncooperative. They may not want to sign a form, give information, or supply documentation, even if it is to their benefit. This book provides the reader with a simple three- step process to not only getting the injured worker's cooperation, but to improving customer service. Some basic maxims are outlined and explained to help the reader gain the cooperation they are looking for. Maxim #1: Great negotiators never argue with reasons, they argue with facts. Maxim#2: You never have to prove anyone wrong, you only have to prove yourself right. Maxim#3: People will consider your point of view to the exact degree that you demonstrate you understand their point of view. This book relies heavily on the "acknowledgment tool" to help the reader see that a little bit of empathy can go a long way.

This is a step by step instruction manual on the nuts and bolts of how to start your own insurance business. It goes beyond a business book by relating the personal side of starting a business, its effect on family and home life. There are useful tips for a beginners as well as the most seasoned veteran producer about how to get started on the right foot and make it to profitability in the shortest amount of time possible. This book is based on the writer's successful experience in setting up his own agency and making a family business work.

Known as "America's Favorite Motivator," Dr. Troy Clark energizes multitudes of business professionals and audiences, providing hope and practical know-how to succeed. His field-tested methods released salespersons who were living on food stamps to earning weekly 4 figure paychecks within 10 weeks Troy averaged 14 sales per week acquiring 669 clients in his first year (48 weeks) to launch an exceptional life insurance career in 2003. He is an awarded NATIONAL TOP PRODUCER. Troy begins with earning your insurance license. He expounds dynamic methods and winning sales verbiage for serving Final Expense Insurance the old way (Field Sales) to the new way (Phone Sales) successfully. Troy shares cutting-edge, profitable sales techniques that bypass failing methods to BOOST your greatest sales results ever A Master Sales Guru, INSPIRATIONAL Keynote Speaker, executive consultant, and friend, Dr. Clark's Sales Presentation Scripts, as well as skillfully crafted products and services, are accessed by thousands of individual sales professionals, as well as nationwide agencies and corporations at www.FinalExpenseSuccess.com. Troy keynotes for: Conventions / Corporate Functions / Sales Training Events / Award Ceremonies / Sales Seminars, Webinars / Cruises / Banquets / Company Retreats / Staff Meetings, even Bible Studies, upon request. INVITE DR. TROY CLARK to inspire your event or organization

Risk management is one of the most important practices that a manager can employ to help drive a successful outcome from a project. Good risk management allows organizations to proactively respond to risks. Unfortunately, many managers believe risk management to be too time consuming or too complicated. Some find it to be shrouded in mystery. This book is designed to demystify risk management, explaining introductory and advanced risk management approaches in simple language. To illustrate the risk management concepts and techniques, this book uses real-life examples from a very influential project that helped change the course of world history -- the project that designed and built the Polaris missile and accompanying submarine launch system that became a key deterrent to a Soviet nuclear attack during the Cold War. The Polaris design and construction project employed many risk management approaches, inventing one that is still widely used today. Containing a foreword by James R. Snyder, one of the founders of the Project Management Institute (PMI), this book is structured to align with the risk management approach described in PMI's the Project Management Body of Knowledge (PMBOK Guide).

21st Century Americans face challenges more daunting than those experienced by our forefathers and mothers during the Civil War or the Great Depression. The Five Gifts aims to show individuals and families that they can use the power, flexibility, and versatility of participating whole life insurance from a mutual insurance company to... maintain their uniquely American lifestyle insulate themselves from the greed for the accretion of power in Washington and the greed for our money on Wall Street. The 3600 words in this small book reverberate with the wisdom of millions of successful Americans that quietly created wealth using participating whole life insurance as the foundation for their personal economy

The BiblioGov Project is an effort to expand awareness of the public documents and records of the U.S. Government via print publications. In broadening the public understanding of government and its work, an enlightened democracy can grow and prosper. Ranging from historic Congressional Bills to the most recent Budget of the United States Government, the BiblioGov Project spans a wealth of government information. These works are now made available through an environmentally friendly, print-on-demand basis, using only what is necessary to meet the required demands of an interested public. We invite you to learn of the records of the U.S. Government, heightening the knowledge and debate that can lead from such publications.

How much do you pay for your auto insurance? If you are reading this, the answer is most likely "too much " You are looking for information that will help you save your hard-earned dollars, and you have found it.

"Ten Questions" has been completely updated, revised, and expanded for 2012. It has also been reformatted for the Kindle at last, and the most effective way to use the guide is to own both the ebook and paperback versions.

"Ten Questions" is not a book for "dummies," but it is an easy to use, half-hour read, specifically designed to help save you money.

It is a comprehensive and detailed explanation of the underwriting process involved in determining the amount of premium you pay. The facts and clear examples included in the guide are based on my years of experience as a top-rated Sales Agent, and the thousands of auto insurance policies I personally have sold.

Chapter One, "Risk" will help you understand what factors are used to determine your rating "tier," and how to improve them. The amount of premium you pay is determined by the amount of "risk" you are seen to represent. Much of that determination is made through your answers to a series of questions you will be asked, either online, or in person by an agent. These are the "Ten Questions" referred to in the title.

Chapter Two, "Discounts" contains a detailed description of nearly every available auto insurance discount, and how to obtain them. A single 5% discount that you have been missing each policy term is costing you far more than this guide will. You will also gain the knowledge that you will need to progressively lower your rates over time.

Chapter Three, "Coverages" is a comprehensive explanation of nearly every available auto insurance coverage, including what each one does, (and does not do) for you, and how to the determine the proper balance of cost versus benefit when choosing them. When you finish reading it, you will know more about auto insurance than most agents do. "Ten Questions" isn't about getting the cheapest policy at the cheapest price: It's about getting the best policy at the best price.

Chapter Four, "Sample Quote Process," is your ultimate weapon in getting your new policy, because it details an actual phone quote in real time, along with the "correct" answers to the "Ten Questions." Knowledge is power, and this guide is a very powerful tool that you will be able to use as long as you are driving and insuring vehicles.

Advanced Topics is new for 2012, and this section includes "Youthful Driver Strategies," and "State Specific Information," such as a layman's explanation of so-called "No-Fault" coverages, and "Full," versus "Limited" Tort.

The Appendix contains all the technical terms that are used in the guide, to help you understand the "trade talk" in the auto insurance industry.

This guide will save you money in several ways, including: It will help you find and qualify for discounts. It will show you how to improve your rating tier, and lower your "base rate." It will help you allocate your premium dollars more effectively, so that you get the best coverage at the best price.

Find out what the insurance companies don't want you to know, like the fact that you can switch carriers any time you want, as often as you want. You do not have to wait until your current policy renews in order to do so.

Learn the answers to the "Ten Questions "today, and get a better policy for less money, tomorrow.

Most people are wasting $3,000 every year on insurance they don't need. Our industry insiders help you decide what and where to buy. Using "direct writers," you can save up to 60% off any insurance-Vehicle, Homeowners, Life, Lawsuit, Health, Disability, Long-term Care, Annuities.

This is the first book on captive insurance which informs the reader whether or not he should form a captive insurance company, how to run it along with an explanation of the tax issues associated with running a property and casualty insurance company. In addition, the reader is taken through an entire case law history of captive insurance to better enable him to understand the issues related to forming a captive insurance company.

Confronting America's Health Care Crisis is not just a book for those in the health care field. It is a book for investors, politicians, educators, and anyone who has a interest in reforming American's NUMBER ONE concern: ACCESS TO HEALTH CARE Did you know there are 47 million medically uninsured Americans? What would you do if you lost your health care insurance? What would you do if your child became ill, and you did not have a clinic for his or her care? If you did not have health care insurance; where would you go if you had a cold or chronic illness? What would you do if you had a pre-existing medical conditon and you were denied medical insurance? How could you afford your medication if you did not have health care insurance? This book provides one solution to America's medical crisis. It gives solid answers for anyone interested in health care reform. This book demonstrates how a clinic was built without the support of local, state, or federal funds. It provides guidance, direciton, an outline, case studies and a business plan to build a clinic. It provides ways to work in the community gathering the needed in-kind donations, and it provides suggetions for overcoming the hurdles so that once the clinic is open and operational, it remains open. This book is a journey of one Nurse Practitioner and how she saw a need in her community and built a clinic for the medcially uninsured. This book demonstrates one solution for providing health care to those who are medically uninsured. Health care is not a privilege, no one should be denied adequate health care coverage regardless of ability to pay, or because of a pre-existing health care condtion which precludes him or her from receiving coverage.

Insurance Settlement Secrets Step By Step Guide To Get Thousands Of Dollars More For Your Auto Accident Injury Without A Lawyer By Matheson MacKinnon This book provides a behind-the-scenes look at how insurance companies process automobile accident injury claims. Knowing how insurance companies process these claims can make the difference of receiving thousands of dollars more for your Insurance settlement Written in plain English, the book gives readers all the tips they need to ensure they receive the settlement they deserve. Written by an insurance company insider who has worked in the industry for years and negotiated hundreds of injury settlements. Readers will learn: Steps to take if they are injured in a motor vehicle accident. How to deal with insurance companies when they call. How to take the advantage against the insurance company. What medical information is crucial to your claim. How to push the same buttons an experienced lawyer would push. When and how to negotiate for a fair settlement. "Insurance Settlement Secrets" shows readers how they can do all of this themselves without hiring an expensive lawyer. Publication Date: Aug 04 2008 ISBN/EAN13: 1551806908 / 9781551806907 Page Count: 216 Binding Type: US Trade Paper Trim Size: 6" x 9" Language: English Color: Black and White Related Categories: Law / Personal Injury

The other driver's insurance company has agreed to pay the cost to repair the collision damage to you new car, but is that all there is. No, you could be entitled to more. The section dealing with automobile property damage will disclose some cash you may have overlooked. You or a resident relative hits an errant shot on the golf course and instead of its intended destination, the ball smashes the windshield of another member's car on the parking lot. You are probably not legally liable for the damage, but you can be a "good guy" and pay the cost to repair under a special coverage in your homeowners' policy. Look at all the possibilities in "Infrequently Reported Homeowners Claims." As a member of a same sex marriage in a state where such unions are recognized, what are your rights with respect to the injuries or wrongful death of a spouse? See chapter "(Damages)" for a discussion of this question. The drunk driver who caused your injuries may not be your only source of retribution. Take a look at "Liquor Liability." A kitchen appliance you have not altered in any way causes a fire that seriously damages your home and injures you or members of your family. What are your rights with respect to claims against the manufacturer or vendor of the product?

The economic and human costs of diabetes in the U.S. population place an enormous burden on its healthcare system as well as on employers, diabetics, and their respective families. Many Medicare Advantage plans have responded to this burden by implementing diabetes case management programs (DCMPs) aimed at reducing inappropriate health services utilization, improving health outcomes, and containing costs. While the use of DCMPs is common to many health plans, the research regarding their effectiveness has been sparse or inconclusive. The purpose of this study was to help fill a critical gap in the research literature by evaluating the effect of a diabetes case management program known as CareContact on a Medicare population in Texas. The study population consisted of 2,972 confirmed diabetic members who were continuously enrolled in SelectCare of Texas, a Medicare Advantage plan, for the two-year period between January 1, 2005 and December 31, 2006. To be eligible for this study, diabetic members had to have a minimum of 6 months without exposure to CareContact and 6 months of exposure to CareContact after the initial exposure. Twelve separate cohorts, defined by date of initial program exposure, were evaluated using a one group interrupted time series design. Cross sectional time series analysis, which combines ordinary least square regression techniques and time series analyses, was used to evaluate program effectiveness. After controlling for confounders and the effects of time, the data indicated that membership in the DCMP was associated with increased costs and increased utilization over the two-year study period. The study points to the need for further research into the effectiveness of diabetes case management programs, especially for participants of Medicare Advantage health plans.

This easy to understand book explains Workers' Compensation coverage for your employees and provides information and tips you can use to reduce your Worker's Compensation premium, reduce injuries and accidents, and make sure your injured employees are getting the benefits you pay for. The key to providing proper benefits to injured worker's while reducing your premium costs is understanding Worker's Compensation coverage, premium calculation, and benefits. Included in this book are sample forms for internal claims tracking, job injury tracking, and safety programs. Written in generic form, this book is meant to explain basic Workers' Compensation concepts for the US and Canada. This book is perfect for all businesses of all sizes. Not only is this Worker's Compensation educational book great for businesses, it is also perfect for training and education use including schools, regulatory agencies, and insurance companies.