Are you making the most of the greatest asset in your business? To make your good business a great business you need to have more than just a strong product or service. Having a high-performing team in your organisation is guaranteed to give you a competitive advantage. Andrew Jenkins helps you discover how to cultivate in your people the willingness to grow as individuals and as a group. Packed with easy-to-follow activities, exercises and models this Authority Guide explains how to build a high performing, collaborative, trusting and resilient team.

Challenged by stringent regulations, vigorous competition, and liability lawsuits, medical device manufactures must develop safe, reliable, and cost-effective products, and managing and reducing risk is a vital element of reaching that goal. These guidelines focus on Failure Modes and Effects Analysis (FMEA) and its application throughout the life cycle of a medical device. It outlines the major U.S. and E.U. standards and regulations and provides a detailed yet easy-to-read overview of risk management and risk analysis methodologies, common FMEA pitfalls, and FMECA-Failure Mode, Effects, and Criticality Analysis.

Guidelines for Failure Modes and Effects Analysis for Medical Devices is written as a practical guide to achieving corporate consistency while dramatically cutting the time required for studies. It will help you prevent patient injuries, costly product recalls, and production department down-time.

Discover how the FMEA methodology can help your company achieve a more cost-effective manufacturing process by improving the quality and reliability of your products. This new FMEA manual from the experts at Dyadem is the ultimate resource for you and your colleagues to learn more about Failure Modes and Effects Analysis and then teach others at your facility. This comprehensive manual is sure to become a standard reference for engineering professionals.

This book shows business leaders how to develop successful online communities of practice in their organizations by describing the approach for organizing and supporting such communities used by Clarica Life Insurance Company in Canada--widely regarded as one of the best companies for managing knowledge under the direction of Hubert Saint-Onge. Saint-Onge has been recognized by Fortune magazine as a leader in the field of leveraging knowledge capital. He is responsible for integrating progressive knowledge-based strategies within Clarica's overall strategy. Communities of Practice are an integral part of Clarica's Knowledge Capital Initiative to increase intellectual capital through knowledge creation and sharing. Based on the success of a recent project to establish an online community of practice for Clarica's independent agents, this book combines theory and practice to outline a model for successfully developing communities of practice. The authors argue that by acknowledging the value of such communities (e.g., recognition of membership contribution, support for time commitment) and providing them with an infrastructure (e.g., communication platforms, facilitation, information resources), organizations can increase the speed at which communities innovate, extend the reach of the community's knowledge sharing, and provide an opportunity to make the community's knowledge persistent.

"Go Slow to Go Fast" strategy counteracts Big-bang disruptors, causing change without early warning signs that makes practitioners incredibly hard to combat. Leaders using the strategy understand that two things are sure to happen; you either disrupt or you're going to be disrupted! For this reason, "Go Slow to Go Fast" strategy offers proven and credible strategic principles to help leaders and organizations survive big bangs to become Big-bang disruptors in their own right, creating their own strategic advantage within the competitive landscape they operate. By the end of the text, readers will be better equipped to think strategically, focus sharply, move quickly (as extraordinary leaders do), and 1) create differentiated products, services and behaviors to overcome incumbent thinking. 2) Integrate new strategy perspectives to grow revenues, market share and profits using Next-Level Practice Decisions (NLPDs) that go beyond best practices to form Next-Level Practices (NLPs). 3) Disrupt incumbent markets to avoid Big-bang disruption. 4) Avoid risk, lead out from crises before they happen and go beyond incumbent thinking to achieve performance-driven execution. In the end, "Go Slow to Go Fast" strategy is the step-wise procedural approach that reviewers have called "a timely paradigm shift that creates much needed dialogue with an objective approach for thought-leadership decisions to be made" about how to challenge the norms using empirical findings that will 'work,' 'will matter' and 'will stick!'

How to decide when to say "yes" to a credit applicant-without jeopardizing your reputation or your company's bottom line Deciding whether a credit applicant is ultimately creditworthy involves more than just poring over their financial statements-it takes the kind of advice only an experienced credit expert, like Hal Schaeffer, can give. A 28-year veteran of the credit screening process, Schaeffer outlines the nuts-and-bolts of assessing a credit applicant's financial health and ability to make good on a line of credit. In part one's clear, four-part "A, B, C, D" format (A is for Analysis, B is for Building Essential Business Credit Information, C is for Considering All Factors, and D is for Decision), the author examines a prospective borrower from every angle, using formulas, checklists of what to look for, and available outside information sources (from Dun & Bradstreet to the Internet) to get a genuine picture of an applicant's current finances and degree of credit risk. Also outlined are the financial, credit, and business factors that go into a "sound business credit decision" a guideline for consolidating facts to vindicate your decision, as well as a series of twelve chapter-length case studies (contained in part two). Discussion includes:
* Determining the cost and accuracy of financial information
* Isolating information gaps in financial records
* The actual costs (including total/partial loss of sale, insurance fees) and value (including future sales to the customer) to your company if credit is extended
* The exact nature of the sale-large (or small); one-time deal or continuous; the expected profit margin
* The controls your company has over thecustomer
Complete with twelve chapter-length real-world case studies of problems typically encountered (with detailed solutions), Credit Risk Management offers practical, no-nonsense advice on how to minimize the risks-and maximize the benefits-to you and your company when you finally say "yes" to an applicant.

#1 New York Times Bestseller

The latest groundbreaking tome from Tim Ferriss, the best-selling author of The 4-Hour Workweek.

From the author: “For the last two years, I’ve interviewed nearly two hundred world-class performers for my podcast,The Tim Ferriss Show. The guests range from super celebs (Jamie Foxx, Arnold Schwarzenegger, etc.) and athletes (icons of powerlifting, gymnastics, surfing, etc.) to legendary Special Operations commanders and black-market biochemists. For most of my guests, it’s the first time they’ve agreed to a two-to-three-hour interview, and the show is on the cusp of passing 100 million downloads.

“This book contains the distilled tools, tactics, and ‘inside baseball’ you won’t find anywhere else. It also includes new tips from past guests, and life lessons from new ‘guests’ you haven’t met.

“What makes the show different is a relentless focus on actionable details. This is reflected in the questions. For example: What do these people do in the first sixty minutes of each morning? What do their workout routines look like, and why? What books have they gifted most to other people? What are the biggest wastes of time for novices in their field? What supplements do they take on a daily basis?

“I don’t view myself as an interviewer. I view myself as an experimenter. If I can’t test something and replicate results in the messy reality of everyday life, I’m not interested.

“Everything within these pages has been vetted, explored, and applied to my own life in some fashion. I’ve used dozens of the tactics and philosophies in high-stakes negotiations, high-risk environments, or large business dealings. The lessons have made me millions of dollars and saved me years of wasted effort and frustration.

“I created this book, my ultimate notebook of high-leverage tools, for myself. It’s changed my life, and I hope the same for you.”

This book offers an advanced introduction to the models of credit risk valuation. It concentrates on firm-value and reduced-form approaches and their applications in practice. Additionally, the book includes new models for valuing derivative securities with credit risk, focussing on options and forward contracts subject to counterparty default risk, but also treating options on credit-risky bonds and credit derivatives. The text provides detailed descriptions of the state-of-the-art martingale methods and advanced numerical implementations based on multi-variate trees used to price derivative credit risk. Numerical examples illustrate the effects of credit risk on the prices of financial derivatives.

Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM.
This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success.
Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.

We've outsourced too much of our thinking. How do we get it back? Have you ever followed your GPS device to a deserted parking lot? Or unquestioningly followed the advice of an expert&#8212perhaps a doctor or financial adviser&#8212only to learn later that your own thoughts and doubts were correct? And what about the stories we've all heard over the years about sick patients&#8212whether infected with Ebola or COVID-19&#8212who were sent home or allowed to travel because busy staff people were following a protocol to the letter rather than using common sense? Why and how do these kinds of things happen? As Harvard lecturer and global trend watcher Vikram Mansharamani shows in this eye-opening and perspective-shifting book, our complex, data-flooded world has made us ever more reliant on experts, protocols, and technology. Too often, we've stopped thinking for ourselves. With stark and compelling examples drawn from business, sports, and everyday life, Mansharamani illustrates how in a very real sense we have outsourced our thinking to a troubling degree, relinquishing our autonomy. Of course, experts, protocols, and computer-based systems are essential to helping us make informed decisions. What we need is a new approach for integrating these information sources more effectively, harnessing the value they provide without undermining our ability to think for ourselves. The author provides principles and techniques for doing just that, empowering readers with a more critical and nuanced approach to making decisions. Think for Yourself is an indispensable guide for those looking to restore self-reliant thinking in a data-driven and technology-dependent yet overwhelmingly uncertain world.

This book, originally published in 1975, is an attempt to bridge the gap between economic theory and business practice by relating the tools of economic analysis to the decision making process itself. It is written from a decision making systems analysis viewpoint. This approach enables the reader to perceive the integrative nature of the subject matter in relation to the functioning of the business enterprise. Although the unifying theme of 'decision making' is at the heart of the book, where necessary some of the theoretical underpinnings of traditional neo-classical theory of the firm are covered.

Originally published in 1981. Risk is a problem which all business decision makers have to cope with. The problem is not insurmountable, however, as there now exist well-established techniques for minimising risk and for calculating which of various available options is the optimal one to pursue. This book outlines and discusses these techniques and the theories behind them. Unlike many economic theories which only rarely have any practical applications, the techniques put forward in this book can be used by real businessmen to solve real business problems. The book concentrates on decision-making in two main areas: the allocation of a firm's resources and the selection of new investments; and the techniques and theories discussed fall into three broad groups: linear programming, decision theory and capital market theory. Intended as an advanced undergraduate textbook for students taking business economics or managerial economics courses, this valuable book will interest specialists and students involved in management studies, microeconomics, strategic planning, operational research, accounting and MBA programmes.

Updated examples throughout the book feature current business problems and events and incorporate new, relevant research. New discussions and insights on topics such as 'blind spots', overconfidence, and ethical decision making. New content exploring recent controversies in the field of judgment and decision making.

The Microeconomics of Wellbeing and Sustainability: Recasting the Economic Process explores the civil economy tradition in economic thought. Gaining increasing consensus worldwide, this alternative-not heterodox-view of the economic process and agents explains how modern economics is placing increasing emphasis on the determinants of subjective wellbeing and environmental sustainability. With support from behavioral economics, this book makes a foundational contribution that will help users better understand and prepare for future economic challenges.

Originally published in 1972. Managers at all levels and management students may all expect to become involved increasingly in the development of computer-based information systems. This book, based upon practical training given to systems analysts, is designed to help managers achieve a route to successful implementation of computer systems, or to prepare them for involvement in computer projects.

Rigorously grounded conceptually but developed to meet practical concerns, this book underpins and extends the scope and power of current approaches to the management of risk and uncertainty in projects and related operational and strategic management decision making.

Ten tales, based on real cases, explore a range of project related problems, including: cost estimation, pricing competitive bids, risk allocation and incentive contract design, evaluation of threats and opportunities, buffer management in a supply chain, investment appraisal, portfolio management, and strategy formulation. Each tale provides practical guidance on achieving effective and efficient uncertainty management through simple analysis and discussion of emergent issues.

Using a 'constructively simple' approach to model building and the associated decision support processes, the authors show the reader how to take the guesswork out of managing risk and uncertainty. Keeping formal analysis simple, without being simplistic, and adding complexity only when it facilitates additional insights, they provide a framework for 'constructive simplicity' which can be used to enhance risk and uncertainty management in any area of managerial decision making, whether in a project, operational, or strategic context.

"This is not just another book about risk. Chapman and Ward focus on decision-making in a holistic way, based on the analysis of uncertainty. The concepts are illustrated by "ten tales about uncertainty management". These are short stories based on case studies in which the authors have been involved. They believe in KISS - not the usual definition but 'keep it simple systematically." —Professor Tony M. Ridley, Imperial College, London

"Abundantly illustrated with case studies, this interesting book rightly highlights the need for simple, flexible models to manage risk and uncertainty. The author was associated with development of the PRAM model, which gives a rich variety of practical techniques for risk appraisal. The RAMP model provides a broad strategic framework, giving decision-makers an overall picture of the risks and rewards in a project. This book takes the discussion a stage further and provides many useful insights into the issues that arise in practice." —C G Lewin, Chairman, Risk Management Steering Group, Institute of Actuaries

"This book presents a holistic and comprehensive approach to management decision making. Whilst the concepts are readily understood, they are used to provide a thorough background to the management of uncertainty. This is an invaluable book for anyone facing decision-making and uncertainty in either management or programme and project environments." —Alan R Walker, Cabinet Office, Improving Programme and Project Delivery team

"Chris Chapman and Stephen Ward, through their constructively simple approach, and using Ockham's razor, show how simple models can be constructed that capture the essentials of any business and project scenario. By interpreting the problems as short stories, they are brought to life, showing that the decision is not just based on the quantitative and qualitative analysis of the risk, but also on the human condition, people's motivations, right down to whether they like the cup of tea." —Rodney Turner, Director of Erasmus University, Rotterdam, and Director of EuroProjex

"In this well written book the reader is drawn from simple to advanced concepts of risk management by stories that reflect situations we all recognize. Chapman and Ward continually test the robustness of their conclusions by exercising the assumptions against reality and common sense, and they remind us about the importance of understanding the quality of the data being used. By the end of the book, the reader will have experienced a rather concentrated journey through many sophisticated analytical concepts and have shared in exercises in mature professional judgement. This book will well reward careful study by beginners and practitioners alike." —David T. Hulett Ph.D., Hulett & Associates LLC, Project Management Consultants

"Many organizations, particularly in hi-tech businesses, are organized around a changing portfolio of projects. These can only be managed properly if there is a proper understanding of project risks and uncertainties and, sadly, this is an area in which there is considerable room for improvement. Chapman and Ward's book has a pleasing blend of quantitative and qualitative insights and will help train a generation of managers who are better equipped to manage successful projects." —Mike Pidd, Professor of Management Science, Lancaster University

Risk as we now know it is a wholly new phenomenon, the by-product of our ever more complex and powerful technologies. In business, policy making, and in everyday life, it demands a new way of looking at technological and environmental uncertainty. In this definitive volume, four of the world's leading risk researchers present a fundamental critique of the prevailing approaches to understanding and managing risk - the 'rational actor paradigm'. They show how risk studies must incorporate the competing interests, values, and rationalities of those involved and find a balance of trust and acceptable risk. Their work points to a comprehensive and significant new theory of risk and uncertainty and of the decision making process they require. The implications for social, political, and environmental theory and practice are enormous. Winner of the 2000-2002 Outstanding Publication Award of the Section on Environment and Technology of the American Sociological Association

Workers' compensation causes headaches throughout all levels of an organization. Injuries affect production, costs, and morale. Managing Workers' Compensation: A Guide to Injury Reduction and Effective Claim Management lays out - in logical order - management and safety procedures that reduce injuries and the aggravation that follows. The authors cover hiring, training, and managing employees with injury avoidance in mind. They provide a blueprint for dealing with injured employees and their families, and for determining the correct time for the employee to return to work.

The book discusses the all-important issues of fraud, modified duty, substance abuse testing and accident investigations. It also provides guidance for managing your organization's safety efforts in a manner that targets workers' compensation cost control as one of its major objectives. In addition to comprehensive coverage of workers' compensation, the book gives you a thorough explanation of additional sources of assistance, including the availability and utility of Internet safety resources, a complete listing of state workers' compensation agencies, and sample checklists that help you evaluate your workplace.

Although workers' compensation laws vary from state-to-state, the principles behind the system and the ability of employers to influence their own premiums remain consistent. By gaining a thorough understanding of these principles and implementing proven cost control strategies, you can realize substantial savings. Managing Workers' Compensation: A Guide to Injury Reduction and Effective Claim Management explains the process by which premiums are calculated and shows how you can impact - favorably - the amount your organization pays in premiums.

Author Biography:
Eileen Milner is a Principal Lecturer in Information Management at the University of North London

For the public sector, which is globally the largest employer of people and repository of information, managing information and knowledge is an extremely problematic area to address. The essence of both resources is that they are intangible, their impact and value cannot be measured through traditional accounting methods, yet they are also, paradoxically, where the greatest value and potential for improvement is located. In this book Eileen Milner introduces the reader to the concepts of information and knowledge and explores a variety of tools and techniques which may be usefully adopted in actively managing and developing these resources. Wherever possible real-life public sector case studies and examples are used to illustrate good practice, as well as some of the pitfalls of poor application. Down-to-earth and taking into account the critically important characteristics unique to public services, this will be an illuminating text both for managers and policy makers already working in the public sector and for those considering doing so.

Risk or uncertainty assessments are used as aids to decision making in nearly every aspect of business, education, and government. As a follow-up to the author's bestselling Risk Assessment and Decision Making in Business and Industry: A Practical Guide, Risk Modeling for Determining Value and Decision Making presents comprehensive examples of risk/uncertainty analyses from a broad range of applications.

Decision/option selection Manufacturing
Environmental assessment Pricing
Identification of business drivers Production sharing
Insurance Scheduling and optimization
Investing Security
Law

Emphasizing value as the focus of risk assessment, this book offers discussions on how to make decisions using each risk model and what insights the model can provide. The presentation of each model also includes computer code that encapsulates its logic and direction on how to apply the model to other types of problems.

The author devotes a chapter to techniques for consistently collecting data in an inconsistent world and offers another chapter on how to reflect the effect of "soft" issues in the value of an opportunity. The book's final chapters delineate the techniques and technologies used to perform risk/uncertainty analyses, including sections on distribution, Monte Carlo process, dependence, sensitivity analysis, time series analysis, and chance of failure.

Visit RiskSupport.com for more information!

This fascinating and controversial text makes sense of the complexities of research in the workplace and how 'working' knowledge is constructed. Featuring experts from Britain, Japan, North America and Australia, it is an outstanding contribution to the literature of Human Resource Management (HRM). It's interdisciplinary approach addresses key issues and debates such as:
* the influences of new technology, language, power, culture and gender upon the 'construction' of knowledge
* the impact of globalization
* working knowledge into the 21st century
* practice and performance implications.
It's outlook, geared towards the 21st century, makes it essential reading for researchers, teachers and students within HRM, policy-makers and all those concerned with professional development.

Rejecting the idea that there are ready-made solutions to the challenges of constructing and managing knowledge in organizations, this book addresses the changing nature of knowledge construction and what can be achieved through innovative research practices. Key issues and debates include: working knowledge into the 21st century; the highly contextualized nature of research at work; post-modern perspectives on knowledge construction and practice and performance implications; the impact of globalization; the influences of new technology; language; power; and culture and gender upon the "construction" of knowledge. Leading experts from North America, Japan, Britain and Australia illustrate both practice and theory issues. This text should be of interest to researchers, teachers and students in the field of human resource management, policy-makers and all those concerned with continuing professional development.

This book examines the need for information in support of decision-making in environmental health. It discusses indicators of environmental health, methods of data collection and the assessment of exposure to and the health impact of different environmental risk factors. It also discusses approaches to linkage analysis of grouped environmental and health data, including statistical and epidemiological issues and geographical infomation systems.
The book will be an invaluable source of information for researchers in public health, epidemiology and social science, as well as for environmental health data as part of local or national information systems.

A book on practical business forecasting belongs in the library of everyone interested in business. Forecasting is extremely important to finance and accounting executives, business economists and managers at all levels.
Strategic Business Forecasting: The Complete Guide to Forecasting Real World Company Performance provides you with a working knowledge of the fundamentals of business forecasting that can be applied in the real world regardless of the size of the firm. The author explains the basic forecasting methodology and the practical applications. All aspects of business are discussed, making this a comprehensive and valuable reference.
The author avoids theoretical and mathematical discussions to gets right into how, when , and why to use this book. Many practical examples, applications, illustrations, guidelines, measures, checklists, rules of thumb, tips, graphs, diagrams and tables aid your comprehension of the subject. The author displays and explains printouts obtained using many popular spreadsheet programs and software packages.
The book goes far beyond just sales forecasting, encompassing a wide range of topics of major importance to practical business managers and finance professionals, including cash flow forecasting, cost prediction, earnings forecasts, bankruptcy prediction, foreign exchange forecasting, and interest rate forecasting. Written in an easy-to-read style, it is practical, current, and intriguing - a reference book to use throughout your business career.

Written for those interested in the topic of "shared knowledge" in organizations, this edited volume brings together a variety of themes and perspectives that emerge when multidisciplinary scholars examine this important subject. The papers were presented at a conference designed to bring together behavioral scientists who were interested in the creation, conversation, distribution, and protection of knowledge in organizations.
The editors bring together a distinguished group of social psychologists who have made important contributions to social cognition and group processes. They cast a wide net in terms of the topics covered and challenged the authors to think about how their research applies to the management or mismanagement of knowledge in organizations. The volume is divided into three sections: knowledge systems, emotional-motivational systems, and communication and behavioral systems. A final conclusion chapter discusses and integrates the various contributions.