Management ideas, and their associated applications, have become a prevalent feature of our working lives. While their focus is familiar, such as efficiency, motivation, and improvement, they range from specific notions such as activity-based costing, to broad movements like corporate social responsibility. This Handbook brings together some of the latest research from leading international scholars on how management ideas are produced, promoted, and adapted, and their effects on business and working practices and society at large. Rather than focusing on specific management ideas, this volume explores their key socio-political contexts and channels of dissemination, and is organized around four core overlapping themes. The first section sets out the research field in general, in terms of both an overall system and of different perspectives and research methods. The second section explores the role of different actors and channels of diffusion, including the consumers and producers of management ideas and 'new' media, as well as traditional players in the management ideas field such as consultancies and business schools. The third section focuses on specific features or dynamics of the management ideas system, such as their adoption, evolution, institutionalisation, and resurgence, while in the final section, critical and new perspectives on management ideas are examined, highlighting specific socio-political contexts and the possibility of alternative ideas and forms of critique. With a broad range of perspectives represented, this Handbook provides a comprehensive, authoritative, and enduring resource for those studying management, innovation, and organizational change, as well as for those working in the management ideas industry.

'A compelling guide for leaders grappling with the pandemic' Financial Times 'A remarkable book telling business leaders what to do when disaster strikes' The Times AN INSPIRING STORY OF RESILIENT LEADERSHIP IN THE TOUGHEST OF TIMES Louai Al Roumani was head of finance and planning at one of the largest banks in Syria, when the war broke out in 2011. In Lessons from a Warzone, Al Roumani shares his very personal account of coping with the day-to-day realities of leading an organization in dangerous and hostile conditions. His story shows how inspiration can come from the unlikeliest of places - from the timeless wisdom of merchants in ancient souks to the changing patterns of military checkpoints. During that time, not only did the bank remain robust when others faltered - it thrived and became the undisputed leading bank as people's trust in its capability to safeguard their life-long savings strengthened. In this book, Al Roumani distils the knowledge and skills he and his colleagues developed while steering the bank through four impossible years into ten lessons applicable to any leader facing a crisis today. His valuable, and often counterintuitive, advice - ranging from resisting over-planning to hacking your own IT department to cutting costs (but not morale) - will help anyone understand how to be resilient even in the most challenging of times.

Learn how to manage and leverage risk

Like all organizations in today’s volatile marketplace, nonprofits are under tremendous pressure to be more accountable for their operations, specifically to funders, donors, clients, and the public at large. Proper risk management can not only help nonprofits create a sound and transparent financial structure, but also exploit new development opportunities that may not otherwise be realized. Managing Risk in Nonprofit Organizations shows managers how to implement sound risk management procedures in every aspect of their organization.

The authors divide their guide into three sections–The Nature and Purposes of Risk Management, Recognizing the Context for Risk Management, and Risk Financing for Nonprofits. A large array of potential risks is covered, including:

• Human resource issues
• Fundraising
• Internet use
• Mergers
• Volunteer management

Senior level managers and executives at nonprofits, board members, and professional risk managers will find Managing Risk in Nonprofit Organizations to be an invaluable guide to this vital topic.

The roots of Multiple Criteria Decision Making and Multiple Criteria Optimization were laid by Pareto at the end of the 19th century, and since then the discipline has prospered and grown, especially during the last three decades. Today, many decision support systems incorporate methods to deal with conflicting objectives. The foundation for such systems is a mathematical theory of optimization under multiple objectives.

Since its beginnings, there have been a vast number of books, journal issues, papers and conferences that have brought the field to its present state. Despite this vast body of literature, there is no reliable guide to provide an access to this knowledge. Over the years, many literature surveys and bibliographies have been published. With the ever rapidly increasing rate of publications in the area and the development of subfields, these were mostly devoted to particular aspects of multicriteria optimization: Multiobjective Integer Programming, Multi-objective Combinatorial Optimization, Vector Optimization, Multiobjective Evolutionary Methods, Applications of MCDM, MCDM Software, Goal Programming. Hence the need for a comprehensive overview of the literature in multicriteria optimization that could serve as a state of the art survey and guide to the vast amount of publications. Multiple Criteria Optimization: State of the Art Annotated Bibliographic Surveys is precisely this book. Experts in various areas of multicriteria optimization have contributed to the volume. The chapters in this book roughly follow a thread from most general to more specific. Some of them are about particular types of problems (Theory of Vector Optimization, Nonlinear MultiobjectiveProgramming, Fuzzy Multiobjective Programming, Multiobjective Combinatorial Optimization, Multicriteria Scheduling Problems), while the others are focused on multi-objective methodologies (Goal Programming, Interactive Methods, Evolutionary Algorithms, Data Envelopment Analysis). All contributing authors invested great effort to produce comprehensive overviews and bibliographies and to have references that are as precise as possible.

As public and private sector organizations work more frequently in partnership, managing uncertainties, problems and controversies becomes increasingly difficult. Despite sophisticated technology and knowledge, the strategic networks and games required to solve uncertainties become more complex and more important than ever before.
Managing Uncertainties in Networks is a new text that examines developments in the area of network strategy. Differentiating itself from other policy network approaches which have a mainly research focus, this text has a managerial orientation presenting strategies and management recommendations for public and private sector organizations as well as the analytical tools required by practitioners seeking to support their own internal decision making and strategy formulation.
Topics covered include:
* Knowledge conflicts
* Uncertainties and governments
* Technological controversies
* Collaborative problem solving
* Managing networks
Tapping into the important and ever-growing area of risk and uncertainty management, this is a vital and long awaited staple for the arena written by two leading authors in the field. It will be key reading for students, scholars and policy makers seeking to understand the complexities of the network society.

Originally published in 1981. Risk is a problem which all business decision makers have to cope with. The problem is not insurmountable, however, as there now exist well-established techniques for minimising risk and for calculating which of various available options is the optimal one to pursue. This book outlines and discusses these techniques and the theories behind them. Unlike many economic theories which only rarely have any practical applications, the techniques put forward in this book can be used by real businessmen to solve real business problems. The book concentrates on decision-making in two main areas: the allocation of a firm's resources and the selection of new investments; and the techniques and theories discussed fall into three broad groups: linear programming, decision theory and capital market theory. Intended as an advanced undergraduate textbook for students taking business economics or managerial economics courses, this valuable book will interest specialists and students involved in management studies, microeconomics, strategic planning, operational research, accounting and MBA programmes.

Originally published in 1972. Managers at all levels and management students may all expect to become involved increasingly in the development of computer-based information systems. This book, based upon practical training given to systems analysts, is designed to help managers achieve a route to successful implementation of computer systems, or to prepare them for involvement in computer projects.

Are you making the most of the greatest asset in your business? To make your good business a great business you need to have more than just a strong product or service. Having a high-performing team in your organisation is guaranteed to give you a competitive advantage. Andrew Jenkins helps you discover how to cultivate in your people the willingness to grow as individuals and as a group. Packed with easy-to-follow activities, exercises and models this Authority Guide explains how to build a high performing, collaborative, trusting and resilient team.

The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and services all hallmarks of the knowledge economy. Up until now, most of the knowledge management literature has focused on technology, systems, or culture. This book moves to the next stage, to focus on the people the knowledge workers themselves. Noted expert Karl Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work. He focuses on how people learn, remember, make decisions, solve problems and act in general, how knowledge relates to work behavior. By understanding how people work, managers can improve effectiveness to gain competitive advantage.

As public and private sector organizations work more frequently in partnership, managing uncertainties, problems and controversies becomes increasingly difficult. Despite sophisticated technology and knowledge, the strategic networks and games required to solve uncertainties become more complex and more important than ever before.
Managing Uncertainties in Networks is a new text that examines developments in the area of network strategy. Differentiating itself from other policy network approaches which have a mainly research focus, this text has a managerial orientation presenting strategies and management recommendations for public and private sector organizations as well as the analytical tools required by practitioners seeking to support their own internal decision making and strategy formulation.
Topics covered include:
* Knowledge conflicts
* Uncertainties and governments
* Technological controversies
* Collaborative problem solving
* Managing networks
Tapping into the important and ever-growing area of risk and uncertainty management, this is a vital and long awaited staple for the arena written by two leading authors in the field. It will be key reading for students, scholars and policy makers seeking to understand the complexities of the network society.

"Public Private Partnership is a key issue in the construction industry - causing much concern among contractors, funders and facility managers. Demand has been building for a thorough analysis ...

"This edited book will familiarise both researchers and construction professionals working with public private partnerships (PPP) with the issues involved in the planning, implementation and day-to-day management of public private projects. It will show how current risk management methods can help the complex process of managing procurement via such partnerships.

The chapters - most authored by a practitioner/academic partnership - are organised round the concepts of best value and use the findings of a major research project investigating Risk Assessment and Management in Private Finance Initiative Projects. The analysis of this research will be supplemented with contributions by leading international experts from Hong Kong, Australia and Singapore, covering hospitals, schools, waste management and housing - to exemplify best practice in PPP-based procurement.

"This is one of the most important Agile books since The Phoenix Project." Charles Betz, author, instructor, and Principal Analyst at Forrester Research Drive real change through actual business outcomes, not rigid practices and a handful of buzzwords. Being Agile isn't the goal; the true goal is successful outcomes. And successful outcomes come from embracing business principles that engender high-performing organizations, not from following a formula. The award-winning Sooner Safer Happier lays the foundation for achieving what truly matters: delivering better value sooner, safer, and happier. Every chapter of this practical guide to business success clearly articulates the typical ways of working that organizations get wrong (antipatterns) and quickly follows them with what to do right (patterns). Each pattern helps empower teams and leaders and allows the organization as a whole to break free of prescribed Agile practices to achieve true agility and success. Anyone looking to drive successful business outcomes needs this book on their desk to dip into over and over again. "This is a realistic approach to adopting (or not adopting) agile in your organization. The theory is sound; the practice is extensive. I strongly recommend this book." -Dave Snowden, Chief Scientific Officer, Cognitive Edge, Creator of Cynefin "Sooner Safer Happier is a must-read for any business leader looking to succeed in the digital age." -David Silverman, co-author of Team of Teams

This book, originally published in 1975, is an attempt to bridge the gap between economic theory and business practice by relating the tools of economic analysis to the decision making process itself. It is written from a decision making systems analysis viewpoint. This approach enables the reader to perceive the integrative nature of the subject matter in relation to the functioning of the business enterprise. Although the unifying theme of 'decision making' is at the heart of the book, where necessary some of the theoretical underpinnings of traditional neo-classical theory of the firm are covered.

Working in a stressful environment not only increases the risk of physical illness or distress, but also increases the likelihood of workplace accidents. While legislation provides some guidelines for risk assessment of physical hazards, there remains limited guidance on the risks of psychosocial hazards, such as occupational stress.
This book takes the risk management approach to stress evaluation in the workplace, offering practical guidelines for the audit, assessment and mitigation of workplace stressors. Based on both research and case-studies, this book provides a comprehensive source of theoretical and practical information for students and practitioners alike.
This book includes chapters on:
*environmental stress factors
* psychological stress factors
*work-related accidents
*job stress evaluation methods
With its up-to-date approach to a fascinating area of study, Managing the Risk of Workplace Stress is key reading for all students of organizational psychology and those responsible for workplace safety.

Contents:
1. Introduction: Costs associated with occupational stress: Risk Management of stress: The Structure of the book: 2. The Effects of Stress on Employee-Related Outcomes: Absenteeism, Turnover and Productivity: Work-Related Accidents: 3. Environmental Factors and Occupational Safety: Organisational Accidents: Organisation and Management: Safety Management Practices: Safety Culture: Safety Climate: Leadership: Supervision: Safety Subclimates: 4. Psychological Factors and Occupational Safety: Human Factors: Human Error: Violations: Accident Proneness: Personality Characteristics: Risk Propensity: 5. Job-Stress and Work-Related Accidents: Job Stress and Unsafe Acts: Job Stress and Safety Behavior: Individual Differences: 6. A Risk Management Approach to Occupational Stress: The Concept of Risk Assessment: Risk Assessment Methodologies: Risk Assessment of Occupational Stress: Risk Evaluation: Risk Reduction: Stress Interventions: 7. Assessment of Job Stress: Stress Audit Tools: Case Study - Stress Auditing at Somerset County Council: Stage One: Assessment of Job Stress: 8. Risk Evaluation: Risk Factors: Assessing Safety Risks: Case Study - Managing Stress and Accidents in the Offshore Oil and Gas Industry: Stage Two: Risk Evaluation: Risk Control: 9. Risk Reduction: Secondary / Tertiary Stress Prevention: Primary Stress Prevention: Reducing Safety Risks: Stage Three: Risk Reduction: Index

How do you implement mindfulness in the workplace? Today's leaders and organisations need to develop an agile mindset and take bold risks. This Authority Guide shows you how to link mindfulness directly to business challenges and offers practical and accessible tools for change. Written by an expert on leadership, meditation and mindfulness, the book teaches you how to manage your inner landscape of thoughts, emotions and interruptions so that you can create a compassionate, innovative and sustainable working culture.

Safety is not easy, it is a full time effort, and is equally important whether people are on the job or on personal time. If an organization is serious about mission success, it must take 'risk' seriously as well. Leaders need to be involved in the risk game at every turn, and understand the key elements (discussed throughout this book) that help them to win. Winning the risk game is what safety is all about. As in operational success, risk management requires the best human faculties to achieve victory; talent of organizational players and commitment from top leadership rule the day. The book covers leadership, safety programs, and risk management for organizations and individuals. It helps in professional development, grooming current and future leaders to understand their roles in safety and risk management. Central to the author's message are: Seven truths of safety that the author discovered as a senior safety officer. Four roadblocks to achieving zero mishaps that must be aggressively addressed. Nine elements to risk reduction, with which leaders must become familiar. He establishes the importance of an organizational leader's role in the safety/risk management game and provides the answer to, 'How safe is safe enough?' Often, managers at various levels do not have an understanding of what goes into a safety program, this book tells them, from an expert's view. The readership includes: executives and middle management; all leaders as a professional development book and students. It is also a supplemental textbook for safety and risk management courses.

When the landmark book Collaborative Leadership was first published in 1994, it described the premise, principles, and leadership characteristics of successful collaboration. The book outlined an innovative way of building partnerships to solve the civic problems too big for anyone to solve alone as well as a new type of leadership that brings together diverse stakeholders to solve a community's problems. While that book provides a much-needed framework for working together, The Collaborative Leadership Fieldbook offers nonprofit practitioners, community leaders, and public officials a practical, hands-on resource. It presents the tools needed for applying the lessons learned, powerful approaches that get results, and guidance for solving complex community problems. In clear and concise terms, the Fieldbook

• Presents a wide range of tools and concepts that can be readily applied
• Provides a comprehensive guide to collaboration from conception to implementation
• Describes how to establish effective civic leadership development programs to support collaborative efforts
• Contains stories and examples that clearly illustrate the book's concepts and tools
• Helps readers find-quickly and easily-what they need for their specific situations

  
  

Recent work has demonstrated that incidents, accidents and disasters tend to result from complex socio-technical failures, rather than just 'human error' on the one hand, or simple technical failures on the other. For the reduction of accidents, therefore, it is necessary to deal with systems factors, in which both technical and human-factors elements play an equal and complementary role. However, many of the existing techniques in ergonomics and risk management concentrate on plant/technical issues and downplay human factors and "subjectivity". The present text describes a body of theory and data which addresses this issue squarely, drawing on systems theory and applied psychology, and which stresses the importance of human agency within systems. The central roles of social consensus and reliability, and the nature of verbal reports and 'functional discourse' are explained in some detail.

This book therefore presents a new, 'Qualitative Systems Approach' to safety management, offering both greater safety and economic savings. It presents a series of methodological 'tools' whose reliability and validity have been shown through extensive work in the rail and nuclear industries and which allow organisational and systems failures to be analysed much more effectively in terms of quantity, precision and usefulness.

This is a textbook for undergraduate and graduate students in occupational psychology, human factors, ergonomics and HCI, and the sociology of disasters and risk. It is also useful for safety managers and professionals in many safety critical firms and organisations, reliability engineers, risk managers, and human factors specialists.

Everything a first-time manager needs to know about leading and managing other people. It's great to find yourself with a new promotion and to suddenly have fresh challenges at work. But managing other people can be a daunting responsibility when it's your first time - particularly if you find yourself as the boss of former colleagues or friends. Packed with practical advice, Succeed as a New Manager will help you sail through issues such as getting to know your team, dealing with internal politics, the rise of hybrid and remote working, motivating others, and celebrating success. Whatever your new job, Succeed As a New Manager will help you find your feet and get great results along the way. This book also includes a quiz, step-by-step action points, common mistakes and advice on how to avoid them, top tips, and summaries of key points.

What algorithms are tractable depends on the speed of the processor. Given the speed of digital computers, polynomial algorithms are considered tractable. But, a human can take several seconds to make one binary comparison between two pens. Given this slow speed, sublinear algorithms are considered tractable for an unaided human and this defines Simon's concept of bounded rationality.Humans make simplifications to solve the intractable consumer optimization problem. Consumers search for goods and services item-by-item, which greatly reduces the number of alternatives to consider. In addition, consumers have operators that can process a set in a single operation. Also, consumers budget by incremental adjustment.In considering consumer performance the question to ask is how close to optimal is consumer performance and not whether consumers optimize as a yes/no question. Given the ordinal nature of utility theory this creates a basic measurement problem. The book presents a review of the literature on consumer performance.This is an opportune time to study consumer procedures because the Internet provides a media to make substantial improvements in consumer performance. The book includes a case study comparing the performance of a digital camera selection code with the advice of sales people. A field experiment demonstrates that the software code provides better advice.

This edited volume looks at whether it is possible to be more transparent about uncertainty in scientific evidence without undermining public understanding and trust. With contributions from leading experts in the field, this book explores the communication of risk and decision-making in an increasingly post-truth world. Drawing on case studies from climate change to genetic testing, the authors argue for better quality evidence synthesis to cut through the noise and highlight the need for more structured public dialogue. For uncertainty in scientific evidence to be communicated effectively, they conclude that trustworthiness is vital: the data and methods underlying statistics must be transparent, valid, and sound, and the numbers need to demonstrate practical utility and add social value to people's lives. Presenting a conceptual framework to help navigate the reader through the key social and scientific challenges of a post-truth era, this book will be of great relevance to students, scholars, and policy makers with an interest in risk analysis and communication.

This book shows business leaders how to develop successful online communities of practice in their organizations by describing the approach for organizing and supporting such communities used by Clarica Life Insurance Company in Canada--widely regarded as one of the best companies for managing knowledge under the direction of Hubert Saint-Onge. Saint-Onge has been recognized by Fortune magazine as a leader in the field of leveraging knowledge capital. He is responsible for integrating progressive knowledge-based strategies within Clarica's overall strategy. Communities of Practice are an integral part of Clarica's Knowledge Capital Initiative to increase intellectual capital through knowledge creation and sharing. Based on the success of a recent project to establish an online community of practice for Clarica's independent agents, this book combines theory and practice to outline a model for successfully developing communities of practice. The authors argue that by acknowledging the value of such communities (e.g., recognition of membership contribution, support for time commitment) and providing them with an infrastructure (e.g., communication platforms, facilitation, information resources), organizations can increase the speed at which communities innovate, extend the reach of the community's knowledge sharing, and provide an opportunity to make the community's knowledge persistent.

Is Apple conscious?

Could a cyber–human system sense a potential terrorist attack?

Or make diagnosing a rare and little-known disease routine?

Computers are not replacing us: they are enhancing us. Different intelligences are joining together to do things we thought were impossible.

Whether it’s devising innovations to tackle climate change, helping job seekers and employers find one another, or identifying the outbreak of a serious disease, groups of humans and machines are already working together to solve all sorts of problems. And they will do a lot more.

The future will be like another world – a place where we’ll think differently. In many ways, we are already there.

Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM.
This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success.
Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.