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Books > Business & Economics > Business & management > Management & management techniques > Management decision making > General

Risk Budgeting - Portfolio Problem Solving with Value-at-Risk (Hardcover): ND Pearson Risk Budgeting - Portfolio Problem Solving with Value-at-Risk (Hardcover)
ND Pearson
R2,622 R1,934 Discovery Miles 19 340 Save R688 (26%) Ships in 10 - 15 working days

Praise for Risk budgeting

"Professor Pearson has raised the bar for books on market risk. Moving beyond descriptions of VaR calculation and stress testing, he provides careful discussions of both the refinements and the limits of the VaR technique. Even more importantly, this book provides structure to the heretofore vague idea of ‘risk budgeting.’ "
–Charles Smithson, Managing Partner, Rutter Associates

"Pearson has written an excellent resource for risk management practitioners who actually need to compute and use VaR. Numerous concrete examples make a broad range of VaR techniques accessible to the people who actually need to use them. The book also provides tangible applications of risk budgeting, a term often used but rarely made relevant. Pearson has put meat on the bones for plan sponsors who want to actually employ risk budgeting techniques."
–Bennett Golub, Co-head of Risk Management and Analytics,
Founding Partner, BlackRock

"An excellent book. This text provides a bridge from the theoretical to the practical, and clears the fog between the buzzwords of risk budgeting and the realities of a useful new portfolio management tool. Pearson’s writing is well balanced between needed academic foundation and the practicalities of managing portfolios."
–Rob Roy, Director, Cash and Investments, Adventist Health System

"I just wish I could summarize this book as ably as Professor Pearson summarizes the voluminous literature on Value-at-Risk. Unfortunately, I suspect no further compression is possible. To reduce the risk of reading rubbish, your best bet is to read this book."
–Dr. Peter Carr, Senior Consultant, Risk Capital Management

The Risk Management Process: Business Strategy and Tactics (Hardcover): C.L. Culp The Risk Management Process: Business Strategy and Tactics (Hardcover)
C.L. Culp
R2,643 R1,955 Discovery Miles 19 550 Save R688 (26%) Ships in 10 - 15 working days

Praise for The Risk Management Process

"True to its claim, The Risk Management Process is a rigorous yet lucid and broadly accessible account of how the timeless principles of corporate finance apply to the management of risk. Written by an experienced consultant with impeccable academic credentials and incisive analytical thinking, this book is a must-read for the senior manager and corporate treasurer who aspire to integrate risk management with corporate financial management and business strategy."–George M. Constantinides, Leo Melamed Professor of Finance, University of Chicago Graduate School of Business

"Christopher Culp’s The Risk Management Process: Business Strategy and Tactics is a comprehensive treatment of the issues that face risk managers today. His book constructs a bridge to connect the theory and the practice of risk management, and Culp leads readers over that bridge with great care."–Peter Tufano, Sylvan C. Coleman Professor of Financial Management, Harvard Business School

"An unusually simple and lucid analysis of the risk management process. This book will be valuable for anyone trying to manage financial risk."–Ken French, NTU Professor of Finance, Sloan School of Management, MIT

"As opposed to offering us another dry, one-size-fits-all, mathematical approach to measuring or managing one risk or another, this book provides a general management approach to this important facet of managing any business in the twenty-first century, yet doesn’t shy away from sharing with the reader the underlying and necessary quantitative thinking that is required to perform the role of financial risk management. Culp easily switches between a statistical approach to risk measurement and a real-world approach to the particular exposure(s). In addition, it was refreshing to see the amount of time he spent on drawing the distinction between managing risk on Wall Street and managing the same risk within a corporation, which may have very different goals and success benchmarks."–Brent Callinicos, CPA, Treasurer, Microsoft Corporation

"The Risk Management Process is at the same time scholarly and comprehensive, yet readable, realistic, and insightful. Unquestionably, this is the right book at the right time, destined to become the standard reference work in the field."–Steve H. Hanke, Professor of Applied Economics, Johns Hopkins University, and Chairman, The Friedberg Mercantile Group, Inc.

Breaking up the Global Value Chain - Opportunities and Consequences (Hardcover): Torben Pedersen, Timothy M. Devinney, Laszlo... Breaking up the Global Value Chain - Opportunities and Consequences (Hardcover)
Torben Pedersen, Timothy M. Devinney, Laszlo Tihanyi, Arnaldo Camuffo
R3,451 Discovery Miles 34 510 Ships in 10 - 15 working days

With intensified global competition, institutional changes and reduced communication costs the propensity of firms to reconfigure their global value chain and separate their activities across national boundaries has increased markedly. It enables firms to combine the benefits arising from specialization and increased flexibility with location advantages. Consequently, large parts of manufacturing and other more standardized activities have been offshored to emerging countries. However, recent developments are challenging this traditional separation between advanced and emerging economies as host of knowledge- and production-intensive activities, respectively. Recent research has emphasized the role of intra-organizational relationships and links among the different parts of the value chain. Innovative and productive activities are affected by strong interdependencies and complementarities, and for some companies the co-location of R&D and manufacturing is critical for development and innovation. This volume will interest scholars in International Business, Economic Geography, Operations and Supply Chain Management, International Economics, and Political Science.

Virus-Proof Your Small Business - 50 Ways To Survive The Covid-19 Crisis (Paperback): Douglas Kruger Virus-Proof Your Small Business - 50 Ways To Survive The Covid-19 Crisis (Paperback)
Douglas Kruger
R109 Discovery Miles 1 090 Ships in 5 - 7 working days

The past two decades were among the most prosperous in history, with over a billion people lifted out of extreme poverty. Then 2020 hit, and, along with it, the coronavirus pandemic. The effect on economies will be extreme. What can small businesses do to survive the Covid-19 crisis? Business coach and author Douglas Kruger provides actionable answers, with a list of 50 practical ways your business can survive – and even thrive – during this time of uncertainty.

Business survival entails a simple formula. You must achieve and maintain profits over costs. There are a remarkable number of creative things you can do to stay on the right side of this equation, provided you don’t lose your head. Do these things well and you’ll be able to keep your staff employed, continue to serve your customers, grow awareness of your brand, and even come out of this difficult period positioned for growth.

Right now, owners of small businesses need every smart-cut they can find. Virus-proof Your Small Business provides no fewer than 50, including how to manage and safeguard your cash flow; get your head around the size of the challenge and begin thinking in productive ways; cut costs without cutting employment; use different channels to deliver the same offering; ensure that those who supply you, and those you serve, stay open too.

An absolutely essential read for any small business owner in this challenging time.

Big Little Breakthroughs - How Small, Everyday Innovations Drive Oversized Results (Hardcover): Josh Linkner Big Little Breakthroughs - How Small, Everyday Innovations Drive Oversized Results (Hardcover)
Josh Linkner
R630 R548 Discovery Miles 5 480 Save R82 (13%) Ships in 14 - 19 working days

A surprisingly simple approach to help everyday people become everyday innovators. The pressure to generate big ideas can feel overwhelming. We know that bold innovations are critical in these disruptive and competitive times, but when it comes to breakthrough thinking, we often freeze up. Instead of shooting for a $10-billion payday or a Nobel Prize, the most prolific innovators focus on Big Little Breakthroughs-small creative acts that unlock massive rewards over time. By cultivating daily micro-innovations, individuals and organizations are better equipped to tackle tough challenges and seize transformational opportunities. How did a convicted drug dealer launch and scale a massively successful fitness company? What core mindset drove LEGO to become the largest toy company in the world? How did a Pakistani couple challenge the global athletic shoe industry? What simple habits led Lady Gaga, Banksy, and Lin-Manuel Miranda to their remarkable success? Big Little Breakthroughs isn't just for propeller-head inventors, fancy-pants CEOs, or hoodie-donning tech billionaires. Rather, it's a surpassingly simple system to help everyday people become everyday innovators.

Risk Assessment - Decisions in Banking and Finance (Hardcover, 2009 ed.): Georg Bol, Svetlozar T. Rachev, Reinhold Wurth Risk Assessment - Decisions in Banking and Finance (Hardcover, 2009 ed.)
Georg Bol, Svetlozar T. Rachev, Reinhold Wurth
R4,166 Discovery Miles 41 660 Ships in 18 - 22 working days

New developments in assessing and managing risk are discussed in this volume. Addressing both practitioners in the banking sector and research institutions, the book provides a manifold view on the most-discussed topics in finance. Among the subjects treated are important issues such as: risk measures and allocation of risks, factor modeling, risk premia in the hedge funds industry and credit risk management. The volume provides an overview of recent developments as well as future trends in the area of risk assessment.

Operational Risk - Measurement & Modelling (Hardcover): JL King Operational Risk - Measurement & Modelling (Hardcover)
JL King
R3,136 Discovery Miles 31 360 Ships in 10 - 15 working days

In this groundbreaking working, Jack L. King, Ph.D. provides the basis for an in-depth understanding of operational risk by focusing on its measurement and modelling. Using both theoretical and practical material, he lays out a foundation theory that can be applied and refined for application in the financial sector and beyond.
Operational Risk: Measurement and Modelling is a comprehensive source for understanding the effects of risk inherent in all operations. This book:

  • Provides a set of assumptions, definitions, and methodology for quantifying operational risk
  • Uses comprehensive step-by-step descriptions based on real-world examples to demonstrate the application and reinforce key ideas..
  • Introduces Delta-EVTTMTM, a new technique that allows firms to deal with losses resulting from routine errors, control breakdowns, and rare events.
  • Relies on causality as the key for identifying operational risk that can be controlled and provides a basis for management action.
  • Explains clearly the relation between the risk assessment, process engineering, and statistical loss models.
  • Includes and explains in detail the formulas and procedures for calculating many common risk measures and building causal models using Bayesian networks.
"Dr King introduces practical solutions to a subject that is in danger of being drowned in theory."
- Philip Martin, Managing Director, HSBC Operational Risk Consultancy
"Jack King draws together a number of theoretical approaches to present, in a comprehensive yet straightforward manner, a systematic framework that supports the measurement and modelling of operational risk. As such, this book should prove thought provoking and act as an invaluable reference for both practioners and students of the subject alike. A welcome addition to the debate."
- Tim Kent-Phillips, Executive Director, Operations, Lehman Brothers International Europe Ltd.
"Dr King's work shows clearly his first-hand experience in the financial sector and should enable practitioners to do a superb job of building an operational risk measurement system. The in-depth understanding you need to set things up from scratch is contained in this book."
- Dr Gabor Laszlo, vice President, Market Risk Management, J.P. Morgan Chase and Co
"I believe this book makes a very valuable contribution to the ongoing discussion about how operational risk shuld be addressed. Practitioners, regulators and academics will discover useful elements to enhance their conceptual understanding of operational risk, from a perspective of measurement, control and management, as well as how it is linked to the calculation of economic capital requirements."
- Dr Daniel Egloff, Arthur Andersen
Smart Risk (Paperback): A. Holmes Smart Risk (Paperback)
A. Holmes
R385 R336 Discovery Miles 3 360 Save R49 (13%) Ships in 10 - 15 working days

Instant knowledge for ambitious and information-hungry business people everywhere!

Risk is as inescapable as it is ubiquitous. But how far do we really understand what risk is, and how to turn its careful management to our advantage? In business and in life we tend to make broadbrush assumptions based on common sense and intuition alone rather than make any attempt to actively manage our futures in a consistent way. Risk management has evolved to become a primary ingredient for success in every organization that is bombarded by the need to make critical decisions, often with little or no solid facts available and little insight into the likely outcome. Managing risk is not just about avoiding trouble. It can also bring significant rewards.

"Smart Risk" starts from basics. It assumes no prior knowledge and gives a step-by-step approach, along with plenty of practical application and techniques, tools and models for managing risk. You will be given everything you need to become the risk master in your organization. This includes:

  • understanding what risk management is and why it matters
  • recognising the complete risk landscape by understanding the categories of risk
  • knowing your risk appetite; the risks you are willing to take and those you aren't
  • developing a risk culture by formalising the risk management process
  • learning from success and failure
  • understanding that risk management is closely linked to innovation, vital for the long-term survival of the organisation
SMART QUOTES:
"Where there is risk, there is opportunity" [source of quote?]
An Introduction to Management Science - Quantitative Approaches to Decision Making (Hardcover, 16th edition): James Cochran,... An Introduction to Management Science - Quantitative Approaches to Decision Making (Hardcover, 16th edition)
James Cochran, David Anderson, Dennis Sweeney, Thomas Williams, Michael Fry, …
R1,367 R1,275 Discovery Miles 12 750 Save R92 (7%) Ships in 10 - 15 working days

Gain a strong understanding of the role of management science in the decision-making process while mastering the latest advantages of Microsoft (R) Office Excel (R) 365 with Camm/Cochran/Fry/Ohlmann/Anderson/Sweeney/Williams' AN INTRODUCTION TO MANAGEMENT SCIENCE: QUANTITATIVE APPROACHES TO DECISION MAKING, 16E. This market-leading edition uses a proven problem-scenario approach in a new full-color design as the authors introduce each quantitative technique within an application setting. You learn to apply the management science model to generate solutions and make recommendations for management. Updates clarify concept explanations while new vignettes and problems demonstrate concepts at work. All data sets, applications and screen visuals reflect the details of Excel (R) 365 to prepare you to work with the latest spreadsheet tools. In addition, WebAssign courseware demonstrates techniques with instant feedback, problem walk-throughs and step-by-step tutorials.

Managing Knowledge - Building Blocks for Success (Hardcover): G.J.B. Probst Managing Knowledge - Building Blocks for Success (Hardcover)
G.J.B. Probst
R1,626 Discovery Miles 16 260 Ships in 10 - 15 working days

Managing Knowledge is an extensive and eminently readable overview of the most important ideas, tools and current applications of knowledge management. The authors rely on an innovative 'building block' approach and provide a detailed description of the most important knowledge processes in organizations.

"We are experiencing a paradigm shift from an industrial age to a service/knowledge age. We are all looking for new answers that will give meaning and purpose to our efforts, and make sense of knowledge processes. This book is an excellent tool: it is easy to read and contains practical examples which help us to deal with the issues. I enjoyed reading it." Heinz Fischer, Vice-President (Personnel), Deutsche Bank

"Knowledge of customer needs, markets, patents, products and processes is a key strategic resource in today's business world. The use of this resource, particularly in larger companies, is becoming a matter of survival in highly competitive and innovation-driven markets. The practical approach to knowledge management offered by Gilbert Probst, Steffen Raub and Kai Romhardt should prove an extremely useful tool." Heinrich v. Pierer, President and CEO, Siemens AG

"In this book Professor Pobst and his colleagues show in a great way how to systematize and work on increasing the efficiency of strategic knowledge management." Leif Edvinsson, Director, Intellectual Capital, Skandia

"Knowledge will dominate our entire 21st century social environment. Organizations will rapidly divide into those that know and those that don't. Leaders of tomorrow must make better use than they have done in the past of what knowledge their employees hold. This book will show you how." Bob Bishop, Chairman, Silicon Graphics World Trade Corporation

Analytics - The Agile Way (Hardcover): P. Simon Analytics - The Agile Way (Hardcover)
P. Simon
R1,064 R837 Discovery Miles 8 370 Save R227 (21%) Ships in 10 - 15 working days

For years, organizations have struggled to make sense out their data. IT projects designed to provide employees with dashboards, KPIs, and business-intelligence tools often take a year or more to reach the finish line...if they get there at all. This has always been a problem. Today, though, it's downright unacceptable. The world changes faster than ever. Speed has never been more important. By adhering to antiquated methods, firms lose the ability to see nascent trends and act upon them until it's too late. But what if the process of turning raw data into meaningful insights didn't have to be so painful, time-consuming, and frustrating? What if there were a better way to do analytics? Fortunately, you're in luck...Analytics: The Agile Way is the eighth book from award-winning author and Arizona State University professor Phil Simon. Analytics: The Agile Waydemonstrates how progressive organizations such as Google, Nextdoor, and others approach analytics in a fundamentally different way. They are applying the same Agile techniques that software developers have employed for years. They have replaced large batches in favor of smaller ones...and their results will astonish you. Through a series of case studies and examples, Analytics: The Agile Way demonstrates the benefits of this new analytics mind-set: superior access to information, quicker insights, and the ability to spot trends far ahead of your competitors.

Advances in Business and Management Forecasting (Hardcover): Kenneth D. Lawrence, Ronald K. Klimberg Advances in Business and Management Forecasting (Hardcover)
Kenneth D. Lawrence, Ronald K. Klimberg
R3,134 Discovery Miles 31 340 Ships in 10 - 15 working days

Advances in Business and Management Forecasting presents state-of-the-art studies in the application of forecasting methodologies to suce areas as finance, economics, technology, and forecasting accuracy. Volume 11 is split into four sections which address Forecasting in Marketing and Sales, Forecasting in Health Care, Forecasting in Business and Economics, and Topics in Forecasting. A number of topics are examined including brand experience, hospital bed management, population growth and online information sharing.

Problem Solving 101 - A Simple Book for Smart People (Hardcover): Ken Watanabe Problem Solving 101 - A Simple Book for Smart People (Hardcover)
Ken Watanabe
R594 R538 Discovery Miles 5 380 Save R56 (9%) Ships in 18 - 22 working days

The fun and simple problem-solving guide that took Japan by storm
Ken Watanabe originally wrote "Problem Solving 101" for Japanese schoolchildren. His goal was to help shift the focus in Japanese education from memorization to critical thinking, by adapting some of the techniques he had learned as an elite McKinsey consultant.
He was amazed to discover that adults were hungry for his fun and easy guide to problem solving and decision making. The book became a surprise Japanese bestseller, with more than 370,000 in print after six months. Now American businesspeople can also use it to master some powerful skills.
Watanabe uses sample scenarios to illustrate his techniques, which include logic trees and matrixes. A rock band figures out how to drive up concert attendance. An aspiring animator budgets for a new computer purchase. Students decide which high school they will attend.
Illustrated with diagrams and quirky drawings, the book is simple enough for a middleschooler to understand but sophisticated enough for business leaders to apply to their most challenging problems.

The Power of Purpose - Inspire teams, engage customers, transform business (Paperback): John O'Brien, Andrew Cave The Power of Purpose - Inspire teams, engage customers, transform business (Paperback)
John O'Brien, Andrew Cave
R426 R374 Discovery Miles 3 740 Save R52 (12%) Ships in 10 - 15 working days

****The Power of Purpose has been officially shortlisted in the 'Thought Leader' category for The Business Book Awards 2018, as announced on 17th January 2018.****

In a world where volatility is the new norm and change is a constant, the individuals and organisations that are flourishing are those with a clear sense of purpose based on authentic ethical values.

Purpose is the secret ingredient - with purpose you have the key to exceptional performance, greater wellbeing and clarity in a VUCA world. But how do you find such purpose and ensure it propels your business forward?

The Power of Purpose shares a simple 6-step framework you too can identify, clarify and shape your business purpose. You’ll gain a competitive advantage and boost your bottom line, but the benefits are not just commercial – you’ll also inspire a new generation of employees, foster innovation, simplify decisions and build customer and brand loyalty.

Based on qualitative interviews with well-established and emerging leaders on how they bring ethical purpose in business to life, as well as sharing the results from a questionnaire with purpose-led businesses you’ll find a step-by-step approach for applying purpose to simplify complexity, harness a purpose-powered workforce and create customer loyalty.

How can purpose provide clarity? How can it accelerate success? How can it build a long term sustainable business?

The Power of Purpose is your secret ingredient.

Foundations and Methods of Stochastic Simulation - A First Course (Paperback, 2nd ed. 2021): Barry L. Nelson, Linda Pei Foundations and Methods of Stochastic Simulation - A First Course (Paperback, 2nd ed. 2021)
Barry L. Nelson, Linda Pei
R2,064 R1,933 Discovery Miles 19 330 Save R131 (6%) Ships in 9 - 17 working days

This graduate-level textbook covers modelling, programming and analysis of stochastic computer simulation experiments, including the mathematical and statistical foundations of simulation and why it works. The book is rigorous and complete, but concise and accessible, providing all necessary background material. Object-oriented programming of simulations is illustrated in Python, while the majority of the book is programming language independent. In addition to covering the foundations of simulation and simulation programming for applications, the text prepares readers to use simulation in their research. A solutions manual for end-of-chapter exercises is available for instructors.

Essential Statistical Concepts for the Quality Professional (Hardcover): D. H Stamatis Essential Statistical Concepts for the Quality Professional (Hardcover)
D. H Stamatis
R4,657 Discovery Miles 46 570 Ships in 10 - 15 working days

The essence of any root cause analysis in our modern quality thinking is to go beyond the actual problem. This means not only do we have to fix the problem at hand but we also have to identify why the failure occurred and what was the opportunity to apply the appropriate knowledge to avoid the problem in the future. Essential Statistical Concepts for the Quality Professional offers a new non-technical statistical approach to quality for effective improvement and productivity by focusing on very specific and fundamental methodologies and tools for the future. Written by an expert with more than 30 years of experience in management, quality training, and consulting, the book examines the fundamentals of statistical understanding, and by doing so demonstrates the importance of using statistics in the decision making process. The author points out pitfalls to keep in mind when undertaking an experiment for improvement and explains how to use statistics in improvement endeavors. He discusses data interpretation, common tests and confidence intervals, and how to plan experiments for improvement. The book expands the notion of experimentation by dealing with mathematical models such as regression to optimize the improvement and understand the relationship between several factors. It emphasizes the need for sampling and introduces specific techniques to make sure accuracy and precision of the data is appropriate and applicable for the study at hand. The author's approach is somewhat new and unique; however, he details tools and methodologies that can be used to evaluate the system for prevention. These tools and methodologies focus on structured, repeatable processes that can be instrumental in finding real, fixable causes of the human errors and equipment failures that lead to quality issues.

Decision Making - Leading 08.07 (Paperback): Stephen P Fitzgerald Decision Making - Leading 08.07 (Paperback)
Stephen P Fitzgerald
R308 R264 Discovery Miles 2 640 Save R44 (14%) Ships in 10 - 15 working days

This book offers a fast track route to mastering business decision making. It covers the key areas of decision making, from decision support systems and global templates to contemplation and implementation. It contains examples and lessons from some of the world's most successful businesses, including Coca Cola and Pepsi Cola, The Valio Group, Best Buy, and Scandic Hotels, and ideas from the smartest thinkers, including Mary Altomare, Mike Aristedes, David L. Cooperrider, Andre L. Delbecq, J. D. Eveland, Brian Hsieh, Don Mankin, Paul Nutt, Daniel Power, and Morris Raker. It also includes a glossary of key concepts and a comprehensive resources guide.

Predictable Surprises - The Disasters you Should Have Seen Coming, and How to Prevent Them (Paperback): Michael D. Watkins Predictable Surprises - The Disasters you Should Have Seen Coming, and How to Prevent Them (Paperback)
Michael D. Watkins
R490 Discovery Miles 4 900 Ships in 10 - 15 working days

Even the best-run companies can get blindsided by disasters they should have anticipated. These predictable surprises range from financial scandals to operational disruptions, from organizational upheavals to product failures. In "Predictable Surprises", Max H. Bazerman and Michael D. Watkins show you how to minimize your risk by understanding and lowering the psychological, organizational, and political barriers preventing you from foreseeing calamity. They then describe the powerful tools - including incentives and formal coalitions - that business leaders can use to ferret out and fend off threats invisible to insiders. Failure see what's coming exposes your company to predictable surprises. Given the stakes involved, this book should count among every business leader's most trusted resources.

How to be a Brilliant Thinker - Exercise Your Mind and Find Creative Solutions (Hardcover): Paul Sloane How to be a Brilliant Thinker - Exercise Your Mind and Find Creative Solutions (Hardcover)
Paul Sloane
R874 R753 Discovery Miles 7 530 Save R121 (14%) Ships in 18 - 22 working days

Do you want to have great ideas? Do you want to break out of the rut of conventional thinking? Would you like to be a genius? Would presenting brilliant ideas help in your job, career and social life? How to be a Brilliant Thinker will help you to achieve all these ideals, by helping you to think in powerful new ways. It shows you how to harness techniques in lateral thinking, analytical thinking, problem analysis, idea generation and other areas so that you become much more creative. You will be able to conceive, evaluate and implement great ideas as well as improve your memory, sell your ideas and win arguments. It is packed with practical methods that you can put to immediate use, backed up by exercises, puzzles, quizzes, graphics and illustrations.

Performance Management Playbook, The - 15 Must-Have Conversations To Motivate And Manage Your People (Paperback): Hedda Bird Performance Management Playbook, The - 15 Must-Have Conversations To Motivate And Manage Your People (Paperback)
Hedda Bird
R611 Discovery Miles 6 110 Ships in 10 - 15 working days

Highly Commended Award - People, Culture & Management Book at the 2022 Business Book Awards The Performance Management Playbook takes the stress out of managing people. This practical book coversthe must-have conversations from daily feedback to annual pay reviews; from dealingwith poor performance to setting challenging expectations. With 15 conversation guides to improve yourconfidence in managing performance, numerous activities to make you and yourteam less stressed, happier and more productive, as well as toolkits to helpyou improve performance now, no matter what appraisal process your organisationhas in place, this book makes it easy to dip in and develop great performanceconversations specific to the challenges you face. Learn from 25 real world examples: from global and local organisations; from 100employees to over a million; from sectors as varied as financial services,transport, technology, central and local government, TV production, mining,healthcare and construction. The Performance Management Playbook will help you move from anxiety-ridden one-off appraisals to morerewarding regular and meaningful conversations about performance.

The Knowledge Activist's Handbook - Adventures from the Knowledge Trenches (Hardcover): Victor Newman The Knowledge Activist's Handbook - Adventures from the Knowledge Trenches (Hardcover)
Victor Newman
R482 R414 Discovery Miles 4 140 Save R68 (14%) Ships in 10 - 15 working days

A consultant friend worked for an international corporation. For the first three years he worked very hard, introducing lean production techniques into the business. This meant introducing measurement systems, benchmarking methodologies and eliminating waste in many forms through involvement and empowerment. He also made recommendations that led to new information systems whose implementation he led. The arrival of the interest in the learning organization allowed him to integrate everything he had laboured over into a coherent whole. When the knowledge revolution began to grow, he was convinced that what he had been doing had been part of that revolution. But one day, after three years of hard work across the corporation's plants around the world, he was allowed a glimpse of the real business knowledge that drove the organization. And to his initial sense of disbelief, this 'real' knowledge had nothing to do with efficiency, utilization or the involvement of large numbers of people. This 'real' knowledge turned out to be about knowing when to get into a market, when to get out; how to create value in that market and manage its decline. This knowledge was shared between three key individuals and by being allowed to see it, my friend was being invited to participate in a very privileged game. The question he kept asking himself, was: how could he have missed the real knowledge for so long? How could he have confused what turned out to be minor tactics with a strategy?
Victor Newman
(Excerpt from The Knowledge Activist's Handbook)

Management Accounting - An Active Learning Approach (Paperback): P. Atrill Management Accounting - An Active Learning Approach (Paperback)
P. Atrill
R924 R745 Discovery Miles 7 450 Save R179 (19%) Ships in 10 - 15 working days

"Management Accounting" is part of a major new national programme of highly developed texts and modules for undergraduate business programmes published by Blackwell Business in association with the Open Learning Foundation.

This text provides an introduction to management accounting. It enables students to develop an understanding of how managers use and interpret information to make rational decisions, how they make plans based on those decisions and exercise control over their organizations, and how they implement those plans.

Topics covered include:
Costs and decision making
Investment appraisal
Cost-volume-profit analysis
Full costing
Budgets and budgetary control
Standard costs and variance analysis
Evaluation of divisional performance.

The material will be available in modules to provide a flexible resource base which can be readily adapted to meet the precise needs of students and lecturers.

In addition, comprehensive guidance is available for lecturers explaining how to integrate the material into existing programme structures, suggested answers to activities, and solutions to exercises and assessments.

Soft Systems Methodology in Action (Includes a 30-year Retrospective) (Paperback, New Ed): P. Checkland Soft Systems Methodology in Action (Includes a 30-year Retrospective) (Paperback, New Ed)
P. Checkland
R1,447 Discovery Miles 14 470 Ships in 9 - 17 working days

" Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and framework for systems methodology research for that decade." Hamish Rennie, Journal of the Operational Research Society, 1992 Thirty years ago Peter Checkland set out to test whether the Systems Engineering (SE) approach, highly successful in technical problems, could be used by managers coping with the unfolding complexities of organizational life. The straightforward transfer of SE to the broader situations of management was not possible, but by insisting on a combination of systems thinking strongly linked to real-world practice Checkland and his collaborators developed an alternative approach - Soft Systems Methodology (SSM) - which enables managers of all kinds and at any level to deal with the subtleties and confusions of the situations they face. This work established the now accepted distinction between ‘ hard’ systems thinking, in which parts of the world are taken to be ‘ systems’ which can be ‘ engineered’ , and ‘ soft’ systems thinking in which the focus is on making sure the process of inquiry into real-world complexity is itself a system for learning. Systems Thinking, Systems Practice (1981) and Soft Systems Methodology in Action (1990) together with an earlier paper Towards a Systems-based Methodology for Real-World Problem Solving (1972) have long been recognized as classics in the field. Now-Peter Checkland has looked back over the three decades of SSM development, brought the account of it up to date, and reflected on the whole evolutionary process which has produced a mature SSM. SSM: A 30-Year Retrospective, here included with Soft Systems Methodology in Action closes a chapter on what is undoubtedly the most significant single research programme on the use of systems ideas in problem solving. Now retired from full-time university work, Peter Checkland continues his research as a Leverhulme Emeritus Fellow.

Pensamiento critico - Como mejorar su pensamiento critico y habilidades para la resolucion de problemas y evitar los 25 sesgos... Pensamiento critico - Como mejorar su pensamiento critico y habilidades para la resolucion de problemas y evitar los 25 sesgos cognitivos en la toma de decisiones (Spanish, Hardcover)
Scott Lovell
R659 R588 Discovery Miles 5 880 Save R71 (11%) Ships in 18 - 22 working days
Pensamiento critico - La guia definitiva para mejorar sus habilidades de pensamiento critico, mejorar la resolucion de... Pensamiento critico - La guia definitiva para mejorar sus habilidades de pensamiento critico, mejorar la resolucion de problemas, dominar las falacias ... los sesgos cognitivos (Spanish Edition) (Spanish, Hardcover)
Scott Lovell
R677 R606 Discovery Miles 6 060 Save R71 (10%) Ships in 18 - 22 working days
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