Managers can deploy and manage economic capital more effectively when they understand how their decisions add value to their organizations. "Economic Capital: How It Works and What Every Manager Needs to Know" presents new ways to define, measure, and implement management strategies by using recent examples, many from the sub-prime crisis. The authors also discuss the role of economic capital within the broader context of management responsibilities and activities as well as its relation to other risk management tools that are available to the modern risk manager.

Explains ways to use economic capital in balancing risk and return Evaluates solutions to problems encountered in establishing an economic capital framework Emphasizes intuition Draws special attention to embedding risk modelling approaches within economic capital frameworks

Business analytics has grown to be a key topic in business curricula, and there is a need for stronger quantitative skills and understanding of fundamental concepts. This book is intended to present key concepts related to quantitative analysis in business. It is targeted to business students, undergraduate and graduate, taking an introductory core course. Topics covered include knowledge management, visualization, sampling and hypothesis testing, regression (simple, multiple, and logistic), as well as optimization modeling. It concludes with a brief overview of data mining. Concepts are demonstrated with worked examples.

We say that someone has charisma when they can attract, inspire and influence people through their personal qualities. We think that this is a special power some fortunate individuals have that makes them able to affect and influence others at a deep emotional level, to communicate effectively with them and make interpersonal connections. But very few of us really understand what charisma really is. It is not widely-applauded magnetism or shallow charm. Rather it's the deep-rooted powerful charisma that helps people deliver incredible results. This charisma is a learnable skill. It's the result of developing specific behaviours, which are proven to improve not only not only how people feel about you, but which will help others change their own behaviours and achieve success.

The Charismatic Leader will show you how to be a powerful influencer with your peers, your colleagues and your customers. You'll learn why charisma is a vital asset in any organization, understand its essential components, find out how to grow your charismatic presence and discover why you need the companion skills of coaching, problem-solving and empathy. Using charisma effectively helps everyone perform at a high level. This book will show you how.

IDEO founder and Stanford d.school creator David Kelley and his brother Tom Kelley, IDEO partner and the author of the bestselling "The Art of Innovation," have written a powerful and compelling book on unleashing the creativity that lies within each and every one of us.
Too often, companies and individuals assume that creativity and innovation are the domain of the "creative types." But two of the leading experts in innovation, design, and creativity on the planet show us that each and every one of us is creative. In an incredibly entertaining and inspiring narrative that draws on countless stories from their work at IDEO, the Stanford d.school, and with many of the world's top companies, David and Tom Kelley identify the principles and strategies that will allow us to tap into our creative potential in our work lives, and in our personal lives, and allow us to innovate in terms of how we approach and solve problems. It is a book that will help each of us be more productive and successful in our lives and in our careers.

"This is one of the most important Agile books since The Phoenix Project." Charles Betz, author, instructor, and Principal Analyst at Forrester Research Drive real change through actual business outcomes, not rigid practices and a handful of buzzwords. Being Agile isn't the goal; the true goal is successful outcomes. And successful outcomes come from embracing business principles that engender high-performing organizations, not from following a formula. The award-winning Sooner Safer Happier lays the foundation for achieving what truly matters: delivering better value sooner, safer, and happier. Every chapter of this practical guide to business success clearly articulates the typical ways of working that organizations get wrong (antipatterns) and quickly follows them with what to do right (patterns). Each pattern helps empower teams and leaders and allows the organization as a whole to break free of prescribed Agile practices to achieve true agility and success. Anyone looking to drive successful business outcomes needs this book on their desk to dip into over and over again. "This is a realistic approach to adopting (or not adopting) agile in your organization. The theory is sound; the practice is extensive. I strongly recommend this book." -Dave Snowden, Chief Scientific Officer, Cognitive Edge, Creator of Cynefin "Sooner Safer Happier is a must-read for any business leader looking to succeed in the digital age." -David Silverman, co-author of Team of Teams

Proven set of best practices for security risk assessment and management, explained in plain English

This guidebook sets forth a systematic, proven set of best practices for security risk assessment and management of buildings and their supporting infrastructures. These practices are all designed to optimize the security of workplace environments for occupants and to protect the interests of owners and other stakeholders. The methods set forth by the authors stem from their research at Sandia National Laboratories and their practical experience working with both government and private facilities.

Following the authors' step-by-step methodology for performing a complete risk assessment, you learn to: Identify regional and site-specific threats that are likely and credible
Evaluate the consequences of these threats, including loss of life and property, economic impact, as well as damage to symbolic value and public confidence
Assess the effectiveness of physical and cyber security systems and determine site-specific vulnerabilities in the security system

The authors further provide you with the analytical tools needed to determine whether to accept a calculated estimate of risk or to reduce the estimated risk to a level that meets your particular security needs. You then learn to implement a risk-reduction program through proven methods to upgrade security to protect against a malicious act and/or mitigate the consequences of the act.

This comprehensive risk assessment and management approach has been used by various organizations, including the U.S. Bureau of Reclamation, the U.S. Army Corps of Engineers, the Bonneville Power Administration, and numerous private corporations, to assess and manage security risk at their national infrastructure facilities. With its plain-English presentation coupled with step-by-step procedures, flowcharts, worksheets, and checklists, you can easily implement the same proven approach and methods for your organization or clients. Additional forms and resources are available online at www.wiley.com/go/securityrisk.

In Collaboration, author Morten Hansen takes aim at what many leaders inherently know: in today's competitive environment, companywide collaboration is an imperative for successful strategy execution, yet the sought-after synergies are rarely, if ever, realized. In fact, most cross-unit collaborative efforts end up wasting time, money, and resources. How can managers avoid the costly traps of collaboration and instead start getting the results they need? In this book, Hansen shows managers how to get collaboration right through "disciplined collaboration"-- a practical framework and set of tools managers can use to: * Assess when--and when not--to pursue collaboration across units to achieve goals * Identify and overcome the four barriers to collaboration * Get people to buy into the larger picture, even when they own only a small piece of it * Be a "T-Shaped Manager," collaborating across divisions while still working deeply in your own unit * Create networks across the organization that are not large, but nimble and effective Based on the author's long-running research, in-depth case studies, and company interviews, Collaboration delivers practical advice and tools to help your organization collaborate--for real results.

From the author of The Tipping Point, Malcolm Gladwell's international bestseller Blink: The Power of Thinking Without Thinking is a revolution in the understanding of the mind.

An art expert sees a ten-million-dollar sculpture and instantly spots it's a fake. A marriage analyst knows within minutes whether a couple will stay together. A fire-fighter suddenly senses he has to get out of a blazing building. A speed dater clicks with the right person...

This book is all about those moments when we 'know' something without knowing why. Here Malcolm Gladwell explores the phenomenon of 'blink', showing how a snap judgement can be far more effective than a cautious decision. By trusting your instincts, he reveals, you'll never think about thinking in the same way again.

Flashes of insight-the "Eureka!" moments that produce new and useful ideas in a single thought-are behind some of the world's most creative and practical innovations. This book shows how to cultivate more and better flashes of insight by harnessing the science and practice of the "seventh sense." Drawing from psychology, neuroscience, Asian philosophy, and military strategy, William Duggan illustrates the power of the seventh sense to help readers aspire to and achieve more in their personal and professional lives. His examples include Gandhi, Joan of Arc, Starbucks founder Howard Shultz, and executives and students he has taught in his classes. His book presents specific steps in the form of three practical tools to help prepare the mind, see and seize opportunity, and follow through on one's resolution. Based on Duggan's perennially popular Columbia Business School course, this book teaches the mental skills and discipline that power the seventh sense.

Named #1 Best Business Book of 2011, by Patriot-News-PennLive.com If you have ever flown in an airplane, used electricity from a nuclear power plant, or taken an antibiotic, you have benefited from a brilliant mistake. Each of these life-changing innovations was the result of many missteps and an occasional brilliant insight that turned a mistake into a surprising portal of discovery. In Brilliant Mistakes, Paul Schoemaker, founder and chairman of Decision Strategies International, shares critical insights on the surprising benefits of making well-chosen mistakes. Brilliant Mistakes explores why minimizing mistakes may be the greatest mistake of all, situations when mistakes are most beneficial and when they should be avoided, the counter-intuitive idea that we should deliberately permit errors at times, and how to make the most of brilliant mistakes to improve business results. Brilliant Mistakes is based on solid academic research and insights from Schoemaker's work with more than 100 organizations, as well as his provocative Harvard Business Review article with Robert Gunther, "The Wisdom of Deliberate Mistakes." Schoemaker provides a practical roadmap for using mistakes to accelerate learning for your organization and yourself.

Knowing everything you can about each click to your Web site can help you make strategic decisions regarding your business. This book is about the why, not just the how, of web analytics and the rules for developing a "culture of analysis" inside your organization. Why you should collect various types of data. Why you need a strategy. Why it must remain flexible. Why your data must generate meaningful action. The authors answer these critical questions--and many more--using their decade of experience in Web analytics.

1. Introduction to Bayesian Methods in Reliability.- 1. Why Bayesian Methods?.- 1.1 Sparse data.- 1.2 Decision problems.- 2. Bayes' Theorem.- 3. Examples from a Safety Study on Gas transmission Pipelines.- 3.1 Estimating the probability of the development of a big hole.- 3.2 Estimating the leak rate of a gas transmission pipeline.- 4. Conclusions.- References.- 2. An Overview of the Bayesian Approach.- 1. Background.- 2. Probability Concepts.- 3. Notation.- 4. Reliability Concepts and Models.- 5. Forms of Data.- 6. Statistical Problems.- 7. Review of Non-Bayesian Statistical Methods.- 8. Desiderata for Decision-Oriented Statistical Methodology.- 9. Decision-Making.- 10. Degrees of Belief as Probabilities.- 11. Bayesian Statistical Philosophy.- 12. A Simple Illustration of Bayesian Learning.- 13. Bayesian Approaches to Typical Statistical Questions.- 14. Assessment of Prior Densities.- 15. Bayesian Inference for some Univariate Probability Models.- 16. Approximate Analysis under Great Prior Uncertainty.- 17. Problems Involving many Parameters: Empirical Bayes.- 18. Numerical Methods for Practical Bayesian Statistics.- References.- 3. Reliability Modelling and Estimation.- 1. Non-Repairable Systems.- 1.1 Introduction.- 1.2 Describing reliability.- 1.3 Failure time distributions.- 2. Estimation.- 2.1 Introduction.- 2.2 Classical methods.- 2.3 Bayesian methods.- 3. Reliability estimation.- 3.1 Introduction.- 3.2 Binomial sampling.- 3.3 Pascal sampling.- 3.4 Poisson sampling.- 3.5 Hazard rate estimation.- References.- 4. Repairable Systems and Growth Models.- 1. Introduction.- 2. Good as New: the Renewal Process.- 3. Estimation.- 4. The Poisson Process.- 5. Bad as old: the Non-Homogeneous Poisson Process.- 6. Classical Estimation.- 7. Exploratory Analysis.- 8. The Duane Model.- 9. Bayesian Analysis.- References.- 5. The Use of Expert Judgement in Risk Assessment.- 1. Introduction.- 2. Independence Preservation.- 3. The Quality of Experts' Judgement.- 4. Calibration Sets and Seed Variables.- 5. A Classical Model.- 6. Bayesian Models.- 7. Some Experimental Results.- References.- 6. Forecasting Software Reliability.- 1. Introduction.- 2. The Software Reliability Growth Problem.- 3. Some Software Reliability Growth Models.- 3.1 Jelinski and Moranda (JM).- 3.2 Bayesian Jelinski-Moranda (BJM).- 3.3 Littlewood (L).- 3.4 Littlewood and Verrall (LV).- 3.5 Keiller and Littlewood (KL).- 3.6 Weibull order statistics (W).- 3.7 Duane (D).- 3.8 Goel-Okumoto (GO).- 3.9 Littlewood NHPP (LNHPP).- 4. Examples of Use.- 5. Analysis of Predictive Quality.- 5.1 The u-plot.- 5.2 The y-plot, and scatter plot of u's.- 5.3 Measures of 'noise'.- 5.3.1 Braun statistic.- 5.3.2 Median variability.- 5.3.3 Rate variability.- 5.4 Prequential likelihood.- 6. Examples of Predictive Analysis.- 7. Adapting and Combining Predictions; Future Directions.- 8 Summary and Conclusions.- Acknowledgements.- References.- References.- Author index.

Imagine if you could fit your business strategy on a single sheet of paper? Imagine having your plans, action points and progress report all in one place? Imagine how easy it would be to share your plans with other people? Now you can, with this innovative 4-step strategic planning tool, known as OGSM. It will help you streamline your thinking as well as your writing and develop a one-page plan that gets you results fast. With an accompanying app! "A must-read for anyone who wants to make a strategic plan that definitely delivers results." Conny Braams, Senior VP Operations, Unilever Food Solutions

Includes 10 handy dos and don'ts of using management models * Want new ways of looking at old problems? * Need a range of management decision-making tools at your fingertips? * Only want what you need to know, rather than reams of theory? With indispensible models that will help you make the most out of every business opportunity, this book tells you what you need to know, fast.

THE EYE TEST is a necessary course correction, a call for a more balanced, personal approach to problem-solving. Award-winning journalist Chris Jones makes the case for the human element-for what smart, practiced, devoted people can bring to situations that have proved resistant to analytics. Jones shares what he's learned from an army of extraordinary talents, including some of the best doctors, executives, athletes, meteorologists, magicians, designers, astrophysicists, and detectives in the world. There are lessons in their mastery. Of course, there is a place for numbers in decision-making. No baseball player should be judged by his jawline. But the analytics revolution sparked by Michael Lewis's Moneyball now threatens to replace one kind of absurdity with another. We have developed a blind faith in the machine, the way a driver overly reliant on his GPS might be led off the edge of a cliff. Not all statistical analysis is sound. Algorithms aren't infallible, and spreadsheets aren't testaments. Trust in them too much, and they risk becoming instruments of destruction rather than understanding. Worse, data's supremacy in our daily lives has led to a dangerous strain of anti-expertise: the belief that every problem is a math problem, and anyone given access to the right information will find the right answer. That taste doesn't matter, experience doesn't matter, creativity doesn't matter. That we can't believe our eyes, no matter how much they've seen. THE EYE TEST serves as a reminder that if beauty is less of a virtue in the age of analytics, a good eye still is. This book is a celebration of our greatest beholders-and an absorbing, inspiring guide for how you might become one, too.

Revolutionize meetings! Over 20,000 copies sold - the easy-to-use guide for running democratic meetings of any size The key to promoting true democracy in meetings is clear, easy-to-understand rules of order that support the right of each member to participate fully and equally, and the right of the majority to make decisions while respecting minority rights. An alternative to Robert's Rules of Order and other complicated and unwieldy guides, Democratic Rules of Order is the guide for the rest of us. It lays out clear, concise, easy-to-use rules for governing meetings from clubs and non profits to formal meetings. Benefits include: A complete set of laws for governing meetings Can be read in an hour Plain language, free of complex protocol and jargon to enable equal and efficient participation Tested and honed through thousands of successful meetings Adoptable as the official rules of order for meetings of any size Allows informality, including decisions by consensus, but ensures formality when needed A sample meeting that uses all the rules plus answers to 31 common questions. Now in its tenth edition, and with over 20,000 copies sold, Democratic Rules of Order will produce fair, efficient, and harmonious decisions in meetings of any size or complexity.

The tools needed to make a better, more informed decision.

Decision analysis (DA) is the logic of making a decision using quantitative models of the decider's factual and value judgments. DA is already widely used in business, government, medicine, economics, law, and science. However, most resources present only the logic and models rather than demonstrating how these methods can be effectively applied to the real world. This book offers an innovative approach to decision analysis by focusing on decision-making tools that can be utilized immediately to make better, more informed decisions. It uses no mathematics beyond arithmetic.

Examining how deciders think about their choices, this book provides problem-solving techniques that not only reflect sound modeling but also meet other essential requirements: they build on the thinking and knowledge that deciders already possess; they provide knowledge in a form that people are able and willing to provide; they produce results that the decider can use; and they are based on intimate and continuous interactions with the decider. The methods outlined in this text take into account such factors as the use, the user, the organization, available data, and subjective knowledge.

Replete with exercises, case studies, and observations from the author's own extensive consulting experience, the book quickly engages readers and enables them to master decision analysis by doing rather than by simply reading. Using familiar situations, it demonstrates how to handle knowledge as it unfolds in the real world. A term project is presented in the final chapter, in which readers can select an actual decision-making problem and apply their newfound tools to prepare a recommendation. A sample report is provided in the appendix.

Beginning with qualitative structuring, the text advances to sophisticated quantitative skills that can be applied in both public and private enterprise, including:

- Modeling decision-making under conditions of uncertainty or multiple objectives

- Risk analysis and assessment

- Communicating and justifying controversial decisions

- Personal life choices and political judgments

- Adapting decision aid to organizations

The book's broad applicability makes it an excellent resource for any organization or as a textbook for decision-making courses in a variety of fields, including public policy, business management, systems engineering and general education.

An Instructor's Manual presenting detailed solutions to all the problems in the book is available from the Wiley editorial department (email [email protected]) or directly from [email protected].

"Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and framework for systems methodology research for that decade." Hamish Rennie, Journal of the Operational Research Society, 1992

Thirty years ago Peter Checkland set out to test whether the Systems Engineering (SE) approach, highly successful in technical problems, could be used by managers coping with the unfolding complexities of organizational life. The straightforward transfer of SE to the broader situations of management was not possible, but by insisting on a combination of systems thinking strongly linked to real-world practice Checkland and his collaborators developed an alternative approach - Soft Systems Methodology (SSM) - which enables managers of all kinds and at any level to deal with the subtleties and confusions of the situations they face. This work established the now accepted distinction between ‘hard’ systems thinking, in which parts of the world are taken to be ‘systems’ which can be ‘engineered’, and ‘soft’ systems thinking in which the focus is on making sure the process of inquiry into real-world complexity is itself a system for learning. Systems Thinking, Systems Practice (1981) and Soft Systems Methodology in Action (1990) together with an earlier paper Towards a Systems-based Methodology for Real-World Problem Solving (1972) have long been recognized as classics in the field. Now Peter Checkland has looked back over the three decades of SSM development, brought the account of it up to date, and reflected on the whole evolutionary process which has produced a mature SSM. SSM: A 30-Year Retrospective, here included with Systems Thinking, Systems Practice closes a chapter on what is undoubtedly the most significant single research programme on the use of systems ideas in problem solving. Now retired from full-time university work, Peter Checkland continues his research as a Leverhulme Emeritus Fellow.

This book discusses an emerging area in computer science, IT and management, i.e., decision sciences and management. It includes studies that employ various computing techniques like machine learning to generate insights from huge amounts of available data; and which explore decision-making for cross-platforms that contain heterogeneous data associated with complex assets; leadership; and team coordination. It also reveals the advantages of using decision sciences with management-oriented problems. The book includes a selection of the best papers presented at the International Conference on Decision Science and Management 2018 (ICDSM 2018), held at the Interscience Institute of Management and Technology (IIMT), Bhubaneswar, India.