This book provides administrators in public and non-profit organizations with direction and a framework from which to lead their organizations effectively. Taking a global approach to the issues administrators need to examine when managing a group of employees at any level (including budgeting and expenditures, forecasting, policy creation and execution, communication and reporting), this book explores the driving forces in organizational decision making. Author Nick Valcik takes a holistic view on organizational management, beginning with the core aspects of public organizations and the leadership competencies necessary to manage an organization successfully. Designed to be used on undergraduate and graduate courses in public administration and in public affairs programs, the book discusses the basics of organizational structure, delves into risk management issues, and offers a set of tools that can be used by administrators to make informed decisions based on actual data or documented processes. Throughout the book, real world case studies provide students and practitioners with a clear understanding of how exactly the right decision tool may be applied when facing a particular decision in any organization.

This workbook is intended for business analysts who wish to improve their skills in creating data visuals, presentations, and report illustrations used to support business decisions. It is a qualitative lab to develop the power of visualization and discrimination. It does not require the reader to modify charts, but to analyze and describe what would improve charts. In a set of controlled exercises, the reader is taken through the eighteen elements of six dimensions of analyzing and improving charts, visuals and reports used to communicate business concepts. Includes companion files with videos, sample files, and slides used in examples from the book. Features: Includes eighteen labs, three for each of the six major dimensions of data visuals: Story, Signs, Purpose, Perception, Method,and Charts Uses a comprehensive RAIKS (Rapid Assessment of Individual Knowledge and Skills) survey to judge readers' progress before and after using the text Provides a capstone exercise to review the aggregate analysis and final results for the two analyzed charts Companion files that include video tutorials and all of the sample files and templates used in the book's examples

Success in Evaluation takes a fundamentally different approach to the mainstream supply side discussion of evaluation quality, utilization, and learning. The contributors believe that a systematic focus on success will lead to increased awareness of evaluation and its findings, a more positive attitude, and a greater chance of actual evaluation use. This book offers many different lessons on how to improve evaluation design, research processes, and reporting. It is a realistic look at performance management, the evidence movement, and the demand barriers that so often block the role evaluators can play in organizational learning and decision-making. International case studies and lessons are included that both explain success-oriented methods and share insightful lessons from the real world. Together, they present a convincing case that evaluation for success allows for increased constructive interaction amongst both stakeholders and evaluators and, as a result, learning processes and outcomes will improve.

A Washington Post Bestseller Winner of the 2017 Axiom Business Book Award in Business Technology Amy Webb is a noted futurist who combines curiosity, skepticism, colorful storytelling, and deeply reported, real-world analysis in this essential book for understanding the future. The Signals Are Talking reveals a systemic way of evaluating new ideas bubbling up on the horizon-distinguishing what is a real trend from the merely trendy. This book helps us hear which signals are talking sense, and which are simply nonsense, so that we might know today what developments-especially those seemingly random ideas at the fringe as they converge and begin to move toward the mainstream-that have long-term consequence for tomorrow. With the methodology developed in The Signals Are Talking, we learn how to think like a futurist and answer vitally important questions: How will a technology-like artificial intelligence, machine learning, self-driving cars, biohacking, bots, and the Internet of Things-affect us personally? How will it impact our businesses and workplaces? How will it eventually change the way we live, work, play, and think-and how should we prepare for it now? Most importantly, Webb persuasively shows that the future isn't something that happens to us passively. Instead, she allows us to see ahead so that we may forecast what's to come-challenging us to create our own preferred futures.

From profiles and interviews with the world's leading venture capitalists and high-profile coaches of business founders, A Dozen Lessons distills a set of bedrock methods for approaching business questions and creating value. The veteran business writer Tren Griffin takes the reader through the investment philosophies of VC luminaries such as Bill Gurley of Benchmark Capital, Marc Andreesen and Ben Horowitz of Andreesen Horowitz, and Jenny Lee of GGV Capital to draw out a set of guiding principles that successful businesses follow. With insight and verve, Griffin argues that venture capital is, at a fundamental level, a service business that depends hugely on "human factors." Griffin suggests that, among a number of common features, these investors succeeded because of their sense of hustle, keen judgment, hard work, and good luck. But most of all, they share a deep love of building businesses that goes beyond financial considerations. Griffin reminds us that success is a multidimensional phenomenon requiring talented people, customer traction, productive partnerships, and brand value. These features amplify one another, with incremental success attracting more attention, talent, and investment.

Business ideas and practices are constantly changing, but no manager has the time to read all the business books and articles that come out in a year. In this book, Ian Mann does all the work for you, trawling through recent business publications and distilling the most important new insights and developments.

Topics include:

• outsourcing
• mechanisation
• obligations to stakeholders other than shareholders
• the strange world of banking
• leadership

This is the ideal book for people who want an easy way to keep up with the latest developments in business and management as these ideas are explained in a clear, comprehensible way, and presented in easily digestible chapters.

The Chief Information Officer's influence in the business organization has been waning for years. The rest of the C-suite has come to regard Information Technology as slow, costly, error-prone, boring, and unresponsive to business needs. This perception blinds company leaders to the critical value IT can deliver and threatens the competitive health and long-term survival of their enterprise. The modern CIO must reassert the operational and strategic importance of technology to the enterprise and reintegrate it with every department and level of the business from boardroom to mailroom. IT leaders must design, sell, and implement a vigorous culture of IT competence and innovation that pervades the enterprise. The culture must be rooted in bidirectional exchange across organizations and C-level policies that drive technology innovation as the engine of business innovation. The authors, international IT strategists and innovators, quantify the benefits and risks of IT innovation, survey and rank the myriad innovation opportunities from mature, new, and emerging technologies, and identify the organizational structures and processes that have been proven to deliver ongoing innovation.Buttressing their brief with dozens of case studies and specific examples, The Innovative CIO shows you how to: * Take advantage of the IT and business innovation opportunities created by new and emerging technologies * Shift IT innovation from afterthought to prime mover in strategic business planning * Inject IT into the dynamic core of your organization's culture, training, structure, practice, and policy What you'll learn * Grasp the business basics of new information technologies: * Virtualization * Cloud Computing * Consumer-Driven IT * Bring-Your-Own-Device * Personalization * Process Automation * Mobile Computing * E-Commerce * Big Data and Analytics * Social Networking * E-Collaboration * Judge the business opportunities presented by new and emerging technologies. * Deploy new technologies to create and release new products. * Use new technologies to penetrate and capture new markets. * Harness new technologies to accelerate M&A time-to-value and add shareholder value. * Apply new technologies to improve staff retention and productivity.Who this book is for The Innovative CIO targets all IT leaders--not only CIOs, but also VPs and directors of IT and IT operations, datacenter managers, and all other IT leaders who aspire to advance their careers as IT-providers to business leaders. This book serves secondarily as a guide to non-IT business leaders who are alert to the ways that IT can boost their abilities to innovate, to turbocharge their products, services, and processes, and to compete nimbly in fast-changing markets. Table of Contents * Innovation Matters * Stories from the Trenches * Innovation Is Not the Only I * Business Innovation vs. IT Innovation * Pull and Push * Opportunities to Innovate Today * Innovating with Consumer-Driven IT * Opportunities to Innovate Tomorrow * Making Innovation Intentional * Connecting IT Innovation with Business Value * The Dirty Little Secrets of IT Innovation * What's Next for Me? * Summar

This volume brings together the best-known and most influential articles on sensemaking by one of its most distinguished exponents, Karl Weick.

Weick explores the process of how organizations discover that they face important decisions. Often organizations have discussions in order to see what they think, or act in order to see what they want - before they are even aware that a decision has to be made. The effective organization is one that understands this process of sensemaking and learns to manage it with wisdom. The ways in which people do that are demonstrated in chapters of this book.

This important collection provides a valuable addition to the international literature on organization theory and will be welcomed by students and researchers alike.

Corporate social responsibility (CSR) continues to grow as an area of interest in academia and business. Encompassing broad topics such as the relationship between business, society, and government, environmental issues, globalization, and the social and ethical dimensions of management and corporate operation, CSR has become an increasingly interdisciplinary subject relevant to areas of economics, sociology, and psychology, among others. New directions in CSR research include advanced 'micro' based investigations in organizational behaviour and human resource management, additional studies of environmental social responsibility and sustainability, further research on 'strategic' CSR, connections between social responsibility and entrepreneurship, and improvements in methods and data analysis as the field matures. Through authoritative contributions from international scholars across the social sciences, this Handbook provides a cohesive overview of this recent expansion. It introduces new perspectives, new methodologies, and new evidence from a range of disciplines to encourage and facilitate interdisciplinary research and global implementation of corporate social responsibility.

Quantitative Methods for Decision Making is a comprehensive guide that provides students with the key techniques and methodology they will need to successfully engage with all aspects of quantitative analysis and decision making; both on their undergraduate course, and in the larger context of their future business environments. Organized in accordance with the enterprise functional structure where the decision making takes place, the textbook encompasses a broad range of functions, each detailed with clear examples illustrated through the single application tool Microsoft Excel. The authors approach a range of methods which are divided into major enterprise functions such as marketing, sales, business development, manufacturing, quality control and finance; illustrating how the methods can be applied in practice and translated into a working environment. Each chapter is packed with short case studies to exemplify the practical use of techniques, and contains a wealth of exercises after key sections and concepts, giving students the opportunity to monitor their own progress using the solutions at the back of the book. An Online Resource Centre accompanies the text and includes: For students: - Numerical skills workbook with additional exercises, questions and content - Data from the examples and exercises in the book - Online glossary of terms - Revision tips - Visual walkthrough videos covering the application of a range of quantitative methods - Appendices to the book For lecturers: - Instructor's manual including solutions from the text and a guide to structuring lectures and seminars - PowerPoint presentations - Test bank with questions for each chapter - Suggested assignment and examination questions

"The chapters in this volume offer useful case studies, technical roadmaps, lessons learned, and a few prescriptions to 'do this, avoid that.'" -From the Foreword by Joe LaCugna, Ph.D., Enterprise Analytics and Business Intelligence, Starbucks Coffee Company With the growing barrage of "big data," it becomes vitally important for organizations to make sense of this data and information in a timely and effective way. That's where analytics come into play. Research shows that organizations that use business analytics to guide their decision making are more productive and experience higher returns on equity. Big Data and Business Analytics helps you quickly grasp the trends and techniques of big data and business analytics to make your organization more competitive. Packed with case studies, this book assembles insights from some of the leading experts and organizations worldwide. Spanning industry, government, not-for-profit organizations, and academia, they share valuable perspectives on big data domains such as cybersecurity, marketing, emergency management, healthcare, finance, and transportation. Understand the trends, potential, and challenges associated with big data and business analytics Get an overview of machine learning, advanced statistical techniques, and other predictive analytics that can help you solve big data issues Learn from VPs of Big Data/Insights & Analytics via case studies of Fortune 100 companies, government agencies, universities, and not-for-profits Big data problems are complex. This book shows you how to go from being data-rich to insight-rich, improving your decision making and creating competitive advantage. Author Jay Liebowitz recently had an article published in The World Financial Review. www.worldfinancialreview.com/?p=1904

From columnist and bestselling author Suzy Welch comes a powerful, proven strategy for clarifying life choices.
We all want to lead a life of our own choosing. But in today's accelerated world of competing priorities, confounding options, and information overload, we can find ourselves steered by impulse, stress, or expedience. Are our decisions the right ones? Or are we being governed, time and again, and against our best intentions, by the demands of the moment? With "10-10-10, "Welch proposes a transformative solution to this pressure, helping us tease apart our deepest goals and values, candidly face our fears and dreams, and rid ourselves of frustration and regret. "10-10-10 "has shown its effectiveness in decisions large and small, routine and radical, getting us out of neutral at home, in love, and at work. Across the board, this immensely useful and revelatory idea provides us with the tools to regain control of our choices--and ultimately reclaim our lives.

A Business Week, New York Times Business, and USA Today Bestseller

"Ambitious and readable . . . an engaging introduction to the oddsmakers, whom Bernstein regards as true humanists helping to release mankind from the choke holds of superstition and fatalism." —The New York Times

"An extraordinarily entertaining and informative book." —The Wall Street Journal

"A lively panoramic book . . . Against the Gods sets up an ambitious premise and then delivers on it." —Business Week

"Deserves to be, and surely will be, widely read." —The Economist

"[A] challenging book, one that may change forever the way people think about the world." —Worth

"No one else could have written a book of such central importance with so much charm and excitement." —Robert Heilbroner author, The Worldly Philosophers

"With his wonderful knowledge of the history and current manifestations of risk, Peter Bernstein brings us Against the Gods. Nothing like it will come out of the financial world this year or ever. I speak carefully: no one should miss it." —John Kenneth Galbraith Professor of Economics Emeritus, Harvard University

In this unique exploration of the role of risk in our society, Peter Bernstein argues that the notion of bringing risk under control is one of the central ideas that distinguishes modern times from the distant past. Against the Gods chronicles the remarkable intellectual adventure that liberated humanity from oracles and soothsayers by means of the powerful tools of risk management that are available to us today.

"An extremely readable history of risk." —Barron's

"Fascinating . . . this challenging volume will help you understand the uncertainties that every investor must face." —Money

"A singular achievement." —Times Literary Supplement

"There's a growing market for savants who can render the recondite intelligibly—witness Stephen Jay Gould (natural history), Oliver Sacks (disease), Richard Dawkins (heredity), James Gleick (physics), Paul Krugman (economics)—and Bernstein would mingle well in their company." —The Australian

Have you ever come up with an idea for a new product or service but didn't take any action because you thought it would be too risky? Or at work, have you had what you thought could be a big idea for your company--perhaps changing the way you develop or distribute a product, provide customer service, or hire and train your employees? If you have, but you haven't known how to take the next step, you need to understand what the authors call the innovator's method--a set of tools emerging from lean start-up, design thinking, and agile software development that are revolutionizing how new ideas are created, refined, and brought to market. To date these tools have helped entrepreneurs, designers, and software developers manage uncertainty--through cheap and rapid experiments that systematically lower failure rates and risk. But many managers and leaders struggle to apply these powerful tools within their organizations, as they often run counter to traditional managerial thinking and practice. Authors Nathan Furr and Jeff Dyer wrote this book to address that very problem. Following the breakout success of The Innovator's DNA--which Dyer wrote with Hal Gregersen and bestselling author Clay Christensen to provide a framework for generating ideas--this book shows how to make those ideas actually happen, to commercialize them for success. Based on their research inside corporations and successful start-ups, Furr and Dyer developed the innovator's method, an end-to-end process for creating, refining, and bringing ideas to market. They show when and how to apply the tools of their method, how to adapt them to your business, and how to answer commonly asked questions about the method itself, including: How do we know if this idea is worth pursuing? Have we found the right solution? What is the best business model for this new offering? This book focuses on the "how"--how to test, how to validate, and how to commercialize ideas with the lean, design, and agile techniques successful start-ups use. Whether you're launching a start-up, leading an established one, or simply working to get a new product off the ground in an existing company, this book is for you.

Why are group decisions so hard? Since the beginning of human history, people have made decisions in groups--first in families and villages, and now as part of companies, governments, school boards, religious organizations, or any one of countless other groups. And having more than one person to help decide is good because the group benefits from the collective knowledge of all of its members, and this results in better decisions. Right? Back to reality. We've all been involved in group decisions--and they're hard. And they often turn out badly. Why? Many blame bad decisions on "groupthink" without a clear idea of what that term really means. Now, Nudge coauthor Cass Sunstein and leading decision-making scholar Reid Hastie shed light on the specifics of why and how group decisions go wrong--and offer tactics and lessons to help leaders avoid the pitfalls and reach better outcomes. In the first part of the book, they explain in clear and fascinating detail the distinct problems groups run into: * They often amplify, rather than correct, individual errors in judgment * They fall victim to cascade effects, as members follow what others say or do * They become polarized, adopting more extreme positions than the ones they began with * They emphasize what everybody knows instead of focusing on critical information that only a few people know In the second part of the book, the authors turn to straightforward methods and advice for making groups smarter. These approaches include silencing the leader so that the views of other group members can surface, rethinking rewards and incentives to encourage people to reveal their own knowledge, thoughtfully assigning roles that are aligned with people's unique strengths, and more. With examples from a broad range of organizations--from Google to the CIA--and written in an engaging and witty style, Wiser will not only enlighten you; it will help your team and your organization make better decisions--decisions that lead to greater success.