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Books > Business & Economics > Industry & industrial studies > Service industries > Hospitality industry > General

Evolving Paradigms in Tourism and Hospitality in Developing Countries - A Case Study of India (Hardcover): Bindi Varghese Evolving Paradigms in Tourism and Hospitality in Developing Countries - A Case Study of India (Hardcover)
Bindi Varghese
R3,654 Discovery Miles 36 540 Ships in 10 - 15 working days

This volume highlights a broad selection of valuable research work by renowned professionals and scientists from academia and the travel industry, bridging academic perspectives and research with practical applications. It provides a wide-ranging vision of a multitude of trends in the global travel and tourism industry today and in the future. Adopting an integrated and interdisciplinary approach, the contributors examine a diverse selection of topics and share their research and exploratory investigations to frame their implications and outcomes. The volume reflects upon the wide-ranging conceptual approaches to the subject of tourism and includes varying paradigms and perspectives on the core elements of the tourism sector. The overall thrust of the book is to provide a required critical depth to tourism studies and to guide the reader through the fundamental themes of tourism, destination marketing, branding, and management.

Sou recepcionista (Portuguese, Paperback): Senac Departamento Nacional Sou recepcionista (Portuguese, Paperback)
Senac Departamento Nacional
R652 Discovery Miles 6 520 Ships in 18 - 22 working days
Marketing for Hospitality and Tourism, Global Edition (Paperback, 7th edition): Philip Kotler, John Bowen, James Makens,... Marketing for Hospitality and Tourism, Global Edition (Paperback, 7th edition)
Philip Kotler, John Bowen, James Makens, Seyhmus Baloglu
R1,107 Discovery Miles 11 070 Ships in 4 - 6 working days

For courses in Hospitality Marketing, Tourism Marketing, Restaurant Marketing, or Hotel Marketing. Marketing for Hospitality and Tourism, 7/e is the definitive source for hospitality marketing. Taking an integrative approach, this highly visual, four-color book discusses hospitality marketing from a team perspective, examining each hospitality department and its role in the marketing mechanism. These best-selling authors are known as leading marketing educators and their book, a global phenomenon, is the leading resource on hospitality and tourism marketing. The Seventh Edition of this popular book includes new and updated coverage of social media, destination tourism and other current industry trends, authentic industry cases, and hands-on application activities.

Careers in Hospitality & Tourism (Hardcover): Salem Press Careers in Hospitality & Tourism (Hardcover)
Salem Press
R3,458 R2,984 Discovery Miles 29 840 Save R474 (14%) Ships in 10 - 15 working days

Written for high school and undergraduate students, this series will help students explore their futures, and set goals in these exciting and growing fields. This title examines 20 occupations in hospitality and tourism which encompasses the management, marketing and operations of restaurants, lodging, attractions, recreation events and other travel related services. Careers covered in the text include Chef, Cosmetologist, Fitness Trainer, Florist, Gardener, Hotel Manager, Interior Designer, Pilot, Sailor, Travel Agent, and many more. Chapters provide an inside-look at the career options within a particular profession, including: Overview: Sphere of Work A Day in the Life Work Environment: Physical, Human, Technological Education & Training: Schooling, Licensing, Adult Job Seekers Earnings & Advancement Areas with the Highest Employment Levels Employment Outlook Associations & Business Contacts to Jumpstart Networking Plus... Famous Firsts, Occupation Specialties, Skills & Abilities, Fun Facts Conversations with Real Professions, including "What I Wish I Had Known"

Key Concepts in Hospitality Management (Hardcover): Roy C. Wood Key Concepts in Hospitality Management (Hardcover)
Roy C. Wood
R4,086 Discovery Miles 40 860 Ships in 18 - 22 working days

"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugosi, Oxford School of Hospitality Management "This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book." - Erwin Losekoot, Auckland University of Technology "All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!" - Claudia Rothwangl, ITM College This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book. Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.

Hospitality Marketing (Paperback, 2nd New edition): David Bowie, Francis Buttle, Maureen Brookes, Anastasia Mariussen Hospitality Marketing (Paperback, 2nd New edition)
David Bowie, Francis Buttle, Maureen Brookes, Anastasia Mariussen
R1,013 Discovery Miles 10 130 Ships in 4 - 6 working days

Hospitality Marketing: an introduction takes a unique approach to outlining marketing processes in the hospitality industry. Ideal for those new to the topic of marketing, this text contextualises the subject for the hospitality sector. It discusses the eight elements of the marketing mix with direct reference to the specifics of the hospitality industry and approaches the whole process in three stages, as would the hospitality marketing manager: * BEFORE customers visit the hotel / restaurant, the marketing task is to research the market, manage customer expectations and motivate trial purchase through product / service development, pricing, location, distribution and marketing communication. * DURING the service encounter, the task is to meet or exceed customer expectation by managing the physical evidence, service processes and employee behaviour. * AFTER the service encounter, the task is to audit quality and customer satisfaction, and promote a longer term mutually beneficial relationship with customers through relationship marketing initiative. Hospitality Marketing is a complete learning resource, with real-life examples, case studies and exercises in the text, plus an accompanying website which provides solutions to the exercises, further case studies and links to relevant sites to support both students and lecturers.

An Introduction to the Geography of Tourism (Paperback, Third Edition): Velvet Nelson An Introduction to the Geography of Tourism (Paperback, Third Edition)
Velvet Nelson
R2,251 Discovery Miles 22 510 Ships in 10 - 15 working days

Tourism is an astonishingly complex phenomenon that is becoming an ever-greater part of life in today's global world. This clear and engaging text introduces students to this vast and diverse subject through the lens of geography, the only field with the breadth to consider all of the aspects, activities, and perspectives that constitute tourism.

Food and Drink Tourism - Principles and Practice (Paperback): Sally Everett Food and Drink Tourism - Principles and Practice (Paperback)
Sally Everett
R1,515 Discovery Miles 15 150 Ships in 9 - 17 working days

Dedicated to the growing field of food and drink tourism and culinary engagement, Sally Everett offers a multi-disciplinary approach to the subject, embracing theories and examples from numerous subject disciplines. Through a combination of critical theory reflections, real-life case studies, media excerpts and activities, examples of food and drink tourism around the world as well as a focus on employability, Food and Drink Tourism provides a comprehensive & engaging resource on the growing trend of food motivated travel & leisure. Suitable for any student studying tourism, hospitality, events, sociology, marketing, business or cultural studies.

Conferences and Conventions - A Global Industry (Paperback, 3rd edition): Tony Rogers Conferences and Conventions - A Global Industry (Paperback, 3rd edition)
Tony Rogers
R645 Discovery Miles 6 450 Ships in 4 - 6 working days

Conferences and Conventions: A Global Industry 3rd edition provides a comprehensive introduction to the key elements of the global conference, convention and meetings industry. It examines the industry's origins, structure, economic, social and environmental impacts, education, training and career opportunities, and the industry's future development. It also explores its links with the wider tourism industry, and suggests that there should be a realignment of these links, putting a greater focus on designing, executing and measuring meeting and convention contents so that they have a purposeful impact on participants, thus creating greater value for stakeholders. It suggests that there should be greater emphasis on the role that meetings play in economic, professional and educational development, promoting the benefits they provide in knowledge exchange, scientific research, technology transfer, networking and motivation and showing clearly what such business events actually accomplish. This revised 3rd edition has been updated to reflect current trends and emerging topics and achieve a more international approach. This edition has also been updated with the following features: New content on social media, web based marketing, the use of technology, experiential marketing and events, the role of trade shows in conventions, issues of sustainability, and moves to create a profession for event management. Fully integrated and updated case studies to highlight current issues and demonstrate theory in practice. Also contains new case studies on the growth markets of Asia, Brazil and the Middle East. A detailed meetings and events industry lexicon. This book is written in an accessible and engaging style and structured logically with useful features throughout to aid students' learning and understanding. This book is an invaluable resource to students following Events Management, Hospitality and Tourism courses.

Conservation, Tourism, and Identity of Contemporary Community Art - A Case Study of Felipe Seade's Mural "Allegory to... Conservation, Tourism, and Identity of Contemporary Community Art - A Case Study of Felipe Seade's Mural "Allegory to Work" (Hardcover)
Virginia Santamarina Campos, Maria Angeles Carabal Montagud, Maria de Miguel Molina, Blanca de Miguel Molina
R4,194 Discovery Miles 41 940 Ships in 10 - 15 working days

This unique volume aims to promote new models of sustainable management in the field of contemporary mural art. Cultural heritage has become an essential tool for society, stressing the necessity to properly conserve cultural resources in order to maintain a socially, economically, and environmentally sustainable development. In this book, the mural "Allegory to Work" by the artist Felipe Seade, located in Uruguay, is used as a case study. The work of Felipe Seade, a prominent political mural artist of the twentieth century, reflects the influence of Mexican heritage and the socio-political themes of that time, which were commonly used by the Social Realism art movement. The authors look at the mural-and its restoration-through the lens of tourism, globalization, and new interest in cultural heritage. The book demonstrates that the restoration should be aware that the perspective of the protagonists must be incorporated in the intervention process. This first-of-its-kind volume brings together historical, ethnographic, tourism, and scientific research that leads to a sustainable project, from the point of view of identity, economy, politics, and society. This volume, with over 50 color illustrations and many black and white photos, will be valuable for college and research libraries, undergraduate and graduate students, researchers and professors in the field of cultural heritage and art as well as those involved in community-based research.

Food and Drink Tourism - Principles and Practice (Hardcover): Sally Everett Food and Drink Tourism - Principles and Practice (Hardcover)
Sally Everett
R5,163 Discovery Miles 51 630 Ships in 18 - 22 working days

Dedicated to the growing field of food and drink tourism and culinary engagement, Sally Everett offers a multi-disciplinary approach to the subject, embracing theories and examples from numerous subject disciplines. Through a combination of critical theory reflections, real-life case studies, media excerpts and activities, examples of food and drink tourism around the world as well as a focus on employability, Food and Drink Tourism provides a comprehensive & engaging resource on the growing trend of food motivated travel & leisure. Suitable for any student studying tourism, hospitality, events, sociology, marketing, business or cultural studies.

Researching Hospitality and Tourism (Hardcover, 2nd Revised edition): Bob Brotherton Researching Hospitality and Tourism (Hardcover, 2nd Revised edition)
Bob Brotherton
R5,352 Discovery Miles 53 520 Ships in 18 - 22 working days

"Takes readers systematically through the entire research process from the formulation of the aim to the presentation of the dissertation... a key subject-specific resource in our fields." - Dr Peter Lugosi, Oxford Brookes University "Currently the leading book of its kind... students and other novice researchers will find it accessible and user-friendly. Highly recommended." - Professor Roy C. Wood, University of Macau Bob Brotherton offers an uncluttered guide to the key concepts and essential research techniques in hospitality and tourism. By providing an authoritative introduction, students are taken through the issues and decisions that need to be considered to conceive, plan, conduct and write up a research project. With updates to every chapter and an array of practical examples, this new edition takes students step-by-step through each decision and action stage of the research process, from identifying a topic and formulating the research question to carrying out research and analysing findings. A companion website will provide a host of student resources including links to video and web resources, suggested further reading, free to download journal articles, and test questions for each chapter.

Sovereign Sugar - Industry and Environment in Hawai‘i (Hardcover): Carol A. MacLennan Sovereign Sugar - Industry and Environment in Hawai‘i (Hardcover)
Carol A. MacLennan
R1,207 R898 Discovery Miles 8 980 Save R309 (26%) Ships in 10 - 15 working days

Although little remains of Hawai‘i’s plantation economy, the sugar industry’s past dominance has created the Hawai‘i we see today. Many of the most pressing and controversial issues—urban and resort development, water rights, expansion of suburbs into agriculturally rich lands, pollution from herbicides, invasive species in native forests, an unsustainable economy—can be tied to Hawai‘i’s industrial sugar history. Sovereign Sugar unravels the tangled relationship between the sugar industry and Hawai‘i’s cultural and natural landscapes. It is the first work to fully examine the complex tapestry of socio- economic, political, and environmental forces that shaped sugar’s role in Hawai‘i. While early Polynesian and European influences on island ecosystems started the process of biological change, plantation agriculture, with its voracious need for land and water, profoundly altered Hawai‘i’s landscape. MacLennan focuses on the rise of industrial and political power among the sugar planter elite and its political-ecological consequences. The book opens in the 1840s when the Hawaiian Islands were under the influence of American missionaries. Changes in property rights and the move toward western governance, along with the demands of a growing industrial economy, pressed upon the new Hawaiian nation and its forests and water resources. Subsequent chapters trace island ecosystems, plantation communities, and natural resource policies through time—by the 1930s, the sugar economy engulfed both human and environmental landscapes. The author argues that sugar manufacture has not only significantly transformed Hawai‘i but its legacy provides lessons for future outcomes.

Key Concepts in Hospitality Management (Paperback, New): Roy C. Wood Key Concepts in Hospitality Management (Paperback, New)
Roy C. Wood
R2,093 Discovery Miles 20 930 Ships in 18 - 22 working days

"Accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry." - Peter Lugosi, Oxford School of Hospitality Management "This text is a fascinating read... Roy Wood has spent 25 years teaching, researching and writing on the hospitality industry - much of that learning is here in this book." - Erwin Losekoot, Auckland University of Technology "All different aspects of the hospitality industry are elaborated on... All in all a wonderful course book for for our students!" - Claudia Rothwangl, ITM College This book covers the major concepts students are likely to encounter throughout their study within the hospitality management, giving a comprehensive and up-to-date overview as well as providing engaging everyday examples from around the world. A leading figure in the field, Roy Wood has successfully gathered international contributors with direct experience of hospitality management and the hospitality industry as a whole, ensuring the academic, geographical and practical integrity of the book. Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management.

The SAGE Handbook of Hospitality Management (Hardcover): Roy C. Wood, Bob Brotherton The SAGE Handbook of Hospitality Management (Hardcover)
Roy C. Wood, Bob Brotherton
R5,832 Discovery Miles 58 320 Ships in 18 - 22 working days

At last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world's leading industries: the hospitality industry. The book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include: * The nature of hospitality and hospitality management * The relationship of hospitality management to tourism, leisure and education provision * The current state of development of the international hospitality business * The core activities of food, beverage and accommodation management * Research strategies in hospitality management * Innovation and entrepreneurship trends * The role of information technology The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis. Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India

Hospitality Operations - A Systems Approach (Paperback, New edition): Andrew Lockwood, Stephen Ball, Peter Jones, David Kirk Hospitality Operations - A Systems Approach (Paperback, New edition)
Andrew Lockwood, Stephen Ball, Peter Jones, David Kirk
R1,020 R963 Discovery Miles 9 630 Save R57 (6%) Special order

This core introductory textbook examines hospitality systems - the technology and processes that enable goods and services to be delivered to the customer. Systems theory is all about applying a consistent set of ideas and concepts for the analysis of real world situations and problems. This structure facilitates making comparisons, understanding relationships and diagnosing how things really work and therefore allows students to analyse hospitality operations.

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