Josiah Wedgwood, perhaps the greatest English potter who ever lived, epitomized the best of his age. From his kilns and workshops in Stoke-on-Trent, he revolutionized the production of ceramics in Georgian Britain by marrying technology with design, manufacturing efficiency and retail flair. He transformed the luxury markets not only of London, Liverpool, Bath and Dublin but of America and the world, and helping to usher in a mass consumer society. Tristram Hunt calls him 'the Steve Jobs of the eighteenth century'. But Wedgwood was radical in his mind and politics as well as in his designs. He campaigned for free trade and religious toleration, read pioneering papers to the Royal Society and was a member of the celebrated Lunar Society of Birmingham. Most significantly, he created the ceramic 'Emancipation Badge', depicting a slave in chains and inscribed 'Am I Not a Man and a Brother?' that became the symbol of the abolitionist movement. Tristram Hunt's hugely enjoyable new biography, strongly based on Wedgwood's notebooks, letters and the words of his contemporaries, brilliantly captures the energy and originality of Wedgwood and his extraordinary contribution to the transformation of eighteenth-century Britain.

The service sector occupies a dominant position in the Japanese economy, yet few studies have looked at the way the industry developed. This book, first published in 1992, focuses on the growth and development of a major world security and communications corporation, SECOM. The success of the company has been rooted in the management strategies of Makoto Iida, who has shaped the company from a small localized business to an international industry at the forefront of innovation. The book first looks at the background of Makoto Iida, offering an insight into the nature of an entrepreneur and the issues this raises within the context of Japanese management styles. It then follows the company development stage by stage, assessing the importance of individual creativity in adapting and implementing traditional management techniques. It shows how strategies for human resources, service quality, new technology, globalization and corporate restructuring evolve within the context of a growing organization, and includes an analysis of the innovative marketing techniques and product development processes needed to sell security services to one of the world's safest countries.

Though still a journey filled with resistance, a struggle for space and the recognition of rights, the Brazilian LGTBQIA+ population has achieved some legal and social progress. Yet transphobia in Brazilian society is one of the biggest problems for trans people; this social exclusion generates a multitude of difficulties when entering the formal labor market. Even companies that are considered LGBTQ+ friendly often focus more on "LGB" than "TQ+". An ANTi-History about Transgender Inclusion in the Brazilian Labor Market answers repeated calls to correct the neglect of voices from the global south and the scarcity of work on gender and transgender peoples in organizational history. Luna and Barros investigate socio-political relations of actors-networks, highlighting the main mobilizations and demobilizations in the trajectory of transgender people inclusion in organizations in Brazil. (Re)assembling a version of history about transgender people's labor inclusion and introducing a network rhizome, the authors rescue memories in the transgender-society-labor market relationship, revealing the silences and broader context surrounding recent employability initiatives. Speaking to management academics and reaching beyond to inform actions, policies, and initiatives for the inclusion of trans people in the job market, An ANTi-History about Transgender Inclusion in the Brazilian Labor Market is a novel and extremely important addition to the field of Organizational Studies.

Established by New York stockbroker Juan Trippe in 1927, the story of Pan Am is the story of US-led globalisation and imperial expansion in the twentieth century, with the airline achieving the vast majority of 'firsts' in aviation history, pioneering transoceanic travel and new technologies, and all but creating the glitz, style and ambience eulogised in Frank Sinatra's 'Come Fly with Me'. Bryce Evans investigates an aspect of the airline service that was central to the company's success, its food; a gourmet glamour underpinned by both serious science and attention to the detail of fine dining culture. Modelled on the elite dining experience of the great ocean liners, the first transatlantic and transpacific flights featured formal thirteen course dinners served in art deco cabins and served by waiters in white waist-length jackets and garrison hats. As flight times got faster and altitudes higher, Pan Am pioneered the design of hot food galleys and commissioned research into how altitude and pressure affected taste buds, amending menus accordingly. A tale of collaboration with chefs from the best Parisian restaurants and the wining and dining of politicians and film stars, the book also documents what food service was like for flight attendants, exploring how the golden age of airline dining was underpinned by a racist and sexist culture. Written accessibly and with an eye for the glamour and razzamatazz of public aviation history, Bryce Evans' research into Pan Am airways will be valuable for scholars of food studies and aviation, consumer, tourism, transport and 20th century American history.

When Alexander Noble established his boatyard in 1898, he probably didn't realise he was also establishing a new Noble tradition. Alexander's yard would soon be handed over to his eldest son Wilson, who would set up Wilson Noble & Co. to build fishing boats - although he would branch out into minesweepers when needed in the Second World War. Meanwhile, second-youngest son James would break out on his own, thinking that the future of boatbuilding lay in yachts. Altogether, these companies built almost 400 boats, some of which are still working today, and would be a fixture on the Fraserburgh shoreline for nearly a century. Packed with images, interviews and recollections from the crew, The Noble Boatbuilders of Fraserburgh is a thoroughly researched tribute to these men and their boats, and is a fascinating look into an industry that once peppered our island's shorelines.

This book provides a collective view of the five major English chartered trading companies which were active during the period 1688-1763: The East India Company, the Royal African Company, the Hudson's Bay Company, The Levant Company, and the Russia Company. Using both archival and secondary sources, this monograph fills in some of the knowledge gaps concerning the less well-studied companies, and examines the interconnections between international rivalry, the financial operations of the companies, and politics which have not featured prominently in the historiography.

Building Blocks is the history of Buckeye CableSystem. Buckeye is part of a family empire started in 1900 by the son of an immigrant in upstate New York. This book is a fascinating tale of the family's progression into the fourth generation and through the myriad of daily newspapers, radio and television stations, cablevision firms, a telephone company, a fiber-optic construction company, and other related communications and advertising firms which the family owns or has owned. This book shows some of the trials and tribulations faced by family members as they employ a nimble strategy to compete with the industry behemoths. It also examines the unique factors that have spelled success for 50 years and looks at what the competitive future holds for smaller cable and Internet firms Buckeye's size.

An intimate portrayal of the stumbling giant that is Facebook by two New York Times journalists.

In November 2018, the New York Times published a bombshell in-depth investigation that exposed, with disturbing insider detail, how leadership decisions at Facebook enabled, and then tried to cover up, massive privacy breaches and Russian meddling in the 2016 election. The story quickly shot to the top of the paper's most emailed list. It would earn the team of Times reporters a prestigious Loeb award, the George Polk award, and a spot on the Pulitzer short list. But it only skimmed the surface.

The investigation's lead reporters, Sheera Frenkel and Cecilia Kang, spent eighteen months piecing together the story of how one of the most powerful companies in the world tried to bury a damning truth-that Facebook has become a conduit for disinformation, hate speech, and political propaganda. The unrivalled sources of these two veteran journalists led them to perhaps the most recognizable names in the tech industry: Mark Zuckerberg and Sheryl Sandberg. Both have long existed as archetypes of uniquely 21st century executives-he, the tech "boy genius" turned billionaire, she, the ultimate woman in business, an inspiration to millions through her books and speeches.

An Ugly Truth is the definitive story of Facebook's fall from grace, following the embattled company from 2011, when its power and positive influence was undisputed, to 2020, when it will face its biggest test yet-the US presidential election. What are the ultimate ramifications when a few individuals are in charge of the technology used by half the world's population? Can they control the technology they've unleashed into the world? And if not, can we, as individuals and as a society, control them?

Though Amazon.com started off delivering books through the mail, its visionary founder, Jeff Bezos, was never content with being just a bookseller. He wanted Amazon to become `the everything store', offering limitless selection and seductive convenience at disruptively low prices. To achieve that end, he developed a corporate culture of relentless ambition and secrecy that's never been cracked. Until now...

Jeff Bezos stands out for his relentless pursuit of new markets, leading Amazon into risky new ventures like the Kindle and cloud computing, and transforming retail in the same way that Henry Ford revolutionized manufacturing.

The fascinating journey from humble start-up to the web's biggest retailer demonstrates how Bezos's determination to make his dream a reality has also, for better or for worse, changed the way we live our lives today.

This title was first published in 2000: This volume tells the fascinating story of the origins, development, growth and survival of a small country brewery in Hampshire. Employing and analyzing a wealth of original documentation, it examines the local environment both before establishment of the brewery and during the 150 years of its existence. While the performance of Gales Brewery is examined in the context of the British brewing industry as a whole, the thread of family involvement is woven throughout the volume. The contribution of contrasting individual entrepreneurs is examined in absorbing detail, from the half century of domination by George Alexander Gale to the subsequent century of contribution by the Bowyer family. Gales is exceptional in being one of the very few family breweries to survive the mania of mergers and takeovers in the brewing industry. This very readable book will be of considerable interest to business, economic, family and local historians.

'A landmark book....A massively reported deep dive into the unparalleled corporate industrial giant Koch Industries....This impressively researched and well-rendered book also serves as a biography of Charles Koch, with Leonard providing an evenhanded treatment of the tycoon. Leonard's work is on par with Steve Coll's Private Empire and even Ida Tarbell's enduring classic The History of the Standard Oil Company.' Kirkus Reviews 'Leonard's superb investigations and even-handed, clear-eyed reportage stand out....American capitalism at its most successful and domineering is at the center of this sweeping history of a much-vilified company.' Publishers Weekly 'Leonard's intricately developed and extensively researched history of the Koch empire is a colossal corporate biography that sheds important light on this closely guarded enterprise while simultaneously scrutinizing the nefarious underpinnings of American economic policies and practices.' Booklist 'This page-turning expose reveals the full extent of the Koch brothers' influence on American capitalism.' Book Riot 'If you want a crash course in the evolution of postmodern capitalism over the last five decades read Kochland....Leonard's study is exhaustive and engaging.' New York Journal of Books The annual revenue of Koch Industries is bigger than that of Google, Goldman Sachs and Kraft Foods combined. But very few people have ever heard of Koch Industries because the billionaire Koch brothers want it that way. Now, in Kochland, Christopher Leonard has managed what no other journalist has done before: to tell the explosive inside story of how the largest private company in the world became that big. In doing so, Leonard also tells the epic tale of the evolution of corporate America over the last half-century, in all its glory and rapaciousness. Koch is everywhere. It controls the fertilisers at the foundation of our food system. It controls the synthetics that make our diapers and carpets. It controls the chemicals that make our bottles and pipes. It controls the building materials that make our homes and offices. And it controls much of the Wall Street trading in all of these commodities. It makes money at every end of almost every deal. For five decades, CEO Charles Koch has kept Koch Industries quietly operating behind a veil of secrecy, with a view toward very, very long-term profits. When Wall Street came calling twenty years ago, trying to take Koch public, Charles Koch said no. He's a genius businessman: patient with profits, able to learn from his mistakes, determined that his employees develop an almost a worshipful dedication to free-market ruthlessness, and a master disrupter. We think of disruption as something that happens in Silicon Valley, but this book will upend your understanding of what disruption really is. Charles Koch's business acumen has made him and his brother David (Koch Industries' co-owner) together richer than Bill Gates. But there's a dark side to their story. If you want to understand how we killed the unions in this country, how we widened the income divide, how we stalled progress on climate change and how corporate America bought the influence industry, all you have to do is read this book. Seven years in the making, Kochland reads like a true-life thriller, with larger-than-life characters driving the battles on every page. The book tells the ambitious tale of how one private company consolidated power over half a century - and how in doing so, transformed capitalism into something that feels so deeply alienating to many Americans today.

Founded in 1987 by a former engineer in China's People's Liberation Army (Ren Zhengfei), Huawei Technologies is the world's largest telecoms equipment manufacturer and second only to Apple in smartphones. Its emergence into a multinational with over 175,000 employees all around the world is nothing short of extraordinary. This book explores the spirit of Huawei. Through a series of personal stories told by Huawei employees, we gain a unique perspective on the extraordinary dedication and perserverance of the individuals that form the culture and spirit of the company, and which is the very foundation of Huawei's immense success as one of today's leading technology companies. As Ren Zhengfei remarked, "Huawei will move the world forward and set new standards", and the company's spirit is very much the driving force behind that.

Originally published in 1917 in the midst of World War I, Carpenter argues that industry in pre-war Britain was simply exploitation of labour for private gain and attempts to look toward a future with more socialist values. The papers in this study explore the negative aspects of industrial life and suggest a new outlook with which the United Kingdom can move forward in industry. This title will be of interest to students of sociology.

'Early in my research, a friend with excellent knowledge of the United Auto Workers internal operations told me, "Don't give up. They are hiding something"...' It's 1990, and US labour is being outsourced to Mexico. Rumours of a violent confrontation at the Mexican Ford Assembly plant on January 8 reach the United Auto Workers (UAW) union in the US: nine employees had been shot by a group of drunken thugs and gangsters, in an act of political repression which changed the course of Mexican and US workers' rights forever. Rob McKenzie was working at the Ford Twin Cities Assembly plant in Minnesota when he heard of the attack. He didn't believe the official story, and began a years-long investigation to uncover the truth. His findings took him further than he expected - all the way to the doors of the CIA. Virtually unknown outside of Mexico, the full story of 'El Golpe', or 'The Coup', is a dark tale of political intrigue that still resonates today.

Persuasively arguing for the inclusion of overlooked female figures whilst simultaneously bridging feminist theory and critical historiography, Historical Female Management Theorists features four literary non-fiction, fictitious conversations with historic female proto-management theorists from Canada and the United States: Frances Perkins (1880-1965), Hallie Flanagan (1890-1969), Madeleine Parent (1918-2012), and Viola Desmond (1914-1965). These women have been noted for their contributions in various fields, however their accomplishments and lessons have largely been overlooked by management and organizational history. A variety of archival, biographical and media sources are combined with Williams's own sense-making and learnings to stitch together a believable, but fictional encounter, introducing a method for feminist historical inquiry - ficto-feminism. A blend of auto-ethnography, collective biography and fictocriticism, this new method explores mechanisms to enact personal agency in subject and writer, featuring a novel narrative, storytelling style inspired by fictional writing. Historical Female Management Theorists is essential reading for both feminist scholars and management historians.

Originally published in 1917 in the midst of World War I, Carpenter argues that industry in pre-war Britain was simply exploitation of labour for private gain and attempts to look toward a future with more socialist values. The papers in this study explore the negative aspects of industrial life and suggest a new outlook with which the United Kingdom can move forward in industry. This title will be of interest to students of sociology.

Drawing upon an impressive range of international sources, this book explores the late-nineteenth century partnership between Bradford worsted manufacturers the Briggs brothers and the German merchant Ernst Posselt, and their subsequent foreign direct investment in a modern factory and workers' community at Marki, near Warsaw in Poland. Protectionism and increasing foreign competition are discussed, among many complex economic pressures on British industry, as likely catalysts for this enterprise and the general historiography of the Polish lands is explored to reveal a climate of extraordinary opportunity for well-capitalised foreign industrialists in this period. British, Polish and German press and archival documents, as well as Russian police and factory inspectors' reports reveal the everyday experience of Polish factory workers and British consular correspondence provides fascinating insight into the machinations of the entrepreneurs and Warsaw's cosmopolitan business community. Through the development and domination of market and raw materials sources, this venture is shown to have monopolised worsted manufacture in the Russian Empire, using state of the art technology to create, and modern marketing techniques to promote, its product range and evolving image. Marki was described in 1886 as 'a second edition of Saltaire' and latterly as 'the Polish Bournville or Port Sunlight', thus aspects of British and Polish social history are compared to assess the efficacy of introducing the model-community concept, in combination with a radical employment policy, to less industrially-developed Poland. The experiences of an expatriate community of skilled Yorkshire foremen and their instrumentality in diffusing British industrial technology throughout the Russian Empire are described. Against a backdrop of political instability and social upheaval, which dramatically impacted on business behaviour after 1905 and particularly during the interwar period of

First Published in 1989. Routledge is an imprint of Taylor & Francis, an informa company.

The first complete history of US industry's most influential and controversial lobbyist Founded in 1895, the National Association of Manufacturers-NAM-helped make manufacturing the basis of the US economy and a major source of jobs in the twentieth century. The Industrialists traces the history of the advocacy group from its origins to today, examining its role in shaping modern capitalism, while also highlighting the many tensions and contradictions within the organization that sometimes hampered its mission. In this compelling book, Jennifer Delton argues that NAM-an organization best known for fighting unions, promoting "free enterprise," and defending corporate interests-was also surprisingly progressive. She shows how it encouraged companies to adopt innovations such as safety standards, workers' comp, and affirmative action, and worked with the US government and international organizations to promote the free exchange of goods and services across national borders. While NAM's modernizing and globalizing activities helped to make American industry the most profitable and productive in the world by midcentury, they also eventually led to deindustrialization, plant closings, and the decline of manufacturing jobs. Taking readers from the Progressive Era and the New Deal to the Reagan Revolution and the Trump presidency, The Industrialists is the story of a powerful organization that fought US manufacturing's political battles, created its economic infrastructure, and expanded its global markets-only to contribute to the widespread collapse of US manufacturing by the close of the twentieth century.

There’s a pervasive sense of betrayal in areas scarred by mine, mill and factory closures. Steven High’s One Job Town delves into the long history of deindustrialization in the paper-making town of Sturgeon Falls, Ontario, located on Canada’s resource periphery. Much like hundreds of other towns and cities across North America and Europe, Sturgeon Falls has lost their primary source of industry, resulting in the displacement of workers and their families. One Job Town takes us into the making of a culture of industrialism and the significance of industrial work for mill-working families. One Job Town approaches deindustrialization as a long term, economic, political, and cultural process, which did not begin and simply end with the closure of the local mill in 2002. High examines the work-life histories of fifty paper mill workers and managers, as well as city officials, to gain an in-depth understanding of the impact of the formation and dissolution of a culture of industrialism. Oral history and memory are at the heart of One Job Town, challenging us to rethink the relationship between the past and the present in what was formerly known as the industrialized world.

In 2021, GW Pharmaceuticals plc was sold for $7.2 billion (GBP5.2 billion), but Dr Geoffrey Guy started it with just a licence from the UK Home Office and his personal cheque book. A Worthwhile Medicine tells the story of how and why he persuaded reluctant health regulators, sceptical investors and a conservative medical establishment that cannabis really could form the basis for a modern pharmaceutical - which he defines as 'a worthwhile medicine that can make money'. He had built up one publicly quoted pharmaceutical company only to have to step down from the top job after a failed attempt to float on the UK stock market. Undeterred, he started another venture after hearing heartrending tales of how multiple sclerosis sufferers were being denied symptom-relief because cannabis was a prohibited drug. He believed the answer was not to change the law and decriminalise recreational drugs but to create a licensed medicine from cannabis that doctors could prescribe safely for their patients. Looking to the future, Dr Guy has established a foundation to explore the exciting new area of quantum biology - the science of sub-atomic particles - which is completely changing our understanding of the ways in which all life functions.

From Victoria Glendinning, winner of the Duff Cooper Prize, the James Tait Black Prize and (twice) the Whitbread Prize for Biography. 'It's Succession in tailcoats and spats ... This is a vivid and eye-opening group biography, backgrounded by the rise of supermarket moguls from humble beginnings' Sunday Times Who was John Lewis? What story lies behind the retail empire that bears his name? Behind the glass windows and displays of soft furnishing, this book reveals the family that founded the shops in all their eccentricities, and whose relationships became blighted by conflicts of epic proportions as their wealth bloomed. Born into poverty, John Lewis was orphaned at the age of seven when his father died in a Somerset workhouse. Dreaming of a better life, the young man travelled to London at the start of what would become a retail revolution. From early years as a draper's apprentice, we see how Lewis's first pokey little business opened on Oxford Street in 1864, and expanded as an emerging middle class embraced the department stores as a recreational experience. Prize-winning biographer Victoria Glendinning has had full access to the company and family archives to write this eye-opening story. She captures the toxic relationships that unfolded between Lewis and his two sons, Spedan and Oswald, as they collided over the future of their retail empire - their worst moments including emotional blackmail, face-slapping and a kidnapping - and much litigation between father and both sons. Yet the family never broke up and Spedan's vision of a Partnership model to act as an ethical corrective and foster a community of happier, more productive workers was eventually realised and survives to this day. With riveting personal detail, this brilliant group biography captures a rags-to-riches story and a tempestuous family saga, all unfolding against the dramatic social and political worlds of nineteenth-century London. The book concludes with an assessment of the position John Lewis holds in British sensibilities, and whether John Lewis and institutions like it have a place in our future.

They helped invent the bar code. They revolutionized business schools and created the corporate practices that now rule our world. McKinsey employees are trusted and distrusted, loved and despised. They are doing behind-the-scenes work for the most powerful people in the world, and their ranks of alumni include the chairman of HSBC and William Hague. Renowned financial journalist Duff McDonald uncovers how these high-priced business savants have ushered in waves of structural, financial, and technological shifts but also become mired in controversy across the years. Discover how the firm celebrated Enron's disastrous corporate structure and how they've been instrumental in the government's controversial NHS reforms. Are they worth their astronomical fees? And what do firms and governments actually get for their money? Based on exclusive interviews with key McKinsey players and written in gripping prose, this is a revealing window onto one of the most secretive and powerful companies in the world.

Vauxhall cars have been central to motoring in Britain for over a century. The company built a formidable reputation in its early years with notable machines like the Prince Henry, the 30/98 and the 1914 Grand Prix cars, and then moved into a more mainstream area of the market, remaining in the forefront of innovation during the 1930s. The post-1945 years saw the company as one of the foremost in Britain, catering for family needs with cars like the Velox, the Cresta, and the Victor, and then building the highly successful Viva range of smaller models. Closely aligned with its German cousin, Opel, Vauxhall relied increasingly on Opel's designs after the mid-1970s. Astra, Cavalier, Nova and Carlton were among the best-loved cars of their era, and no-one can forget the giant-killing 176mph Lotus Carlton. This illustrated introduction explores the history of Vauxhall cars from its beginning in 1903 to the city cars and SUVs that have led the Vauxhall product lines, as the company continues to excel in the twenty-first century.