This comprehensive Handbook offers an extensive overview of current knowledge of corporate communication from a digital perspective. It provides a state-of-the-art view of the ubiquitous impact, both positive and negative, of digital technologies and digitalisation processes on corporate communication. Bringing together insights from leading thinkers in the field of digital corporate communication (DCC), the book explores how digitalisation is transforming organisations and corporate communication. Chapters examine new, emerging and progressive topics and future trends in DCC, including digital hijacking, disinformation and the role of artificial intelligence. Collectively, they present over 30 case studies from around the world to help relate theory to practice. Analysing the changing practices and functions of digitalisation, the Handbook illuminates how organisations are striving to be continuously available 24/7 while embracing the new demands of digital stakeholders. Addressing future challenges facing increasingly digital organisations, this Handbook will be a valuable resource for scholars and students interested in strategic management, branding, marketing and organisational behaviour. Its overview of CommTech development will also be beneficial for communication practitioners and organisational leaders seeking to navigate the expectations of digitally-active stakeholders.

An account of the assault on the Union at Grangemouth in 2013, when workers were forced to accept cuts in their pay andconditions by the owner's threat of closure. Written by the Grangemouth convenor, The Battle of Grangemouth is a vital storyin trying times, and demonstrates why, now more than ever, being organised is vital for the defense of basic right at work. Published in association with Unite the Union.This book tells the story of the industrial dispute at Grangemouth in 2013, when the owner threatened to close a large part of the complex unless the workforce accepted severe cuts to their wages and conditions. The events at Grangemouth represented, in very acute form, the disaster of contemporary approaches to running the economy. What was once a publicly owned and well-run national asset has been allowed to fall into the hands of a company controlled by one man - Jim Ratcliffe - who thus has been able to exert immense power over the future of a vital national resource.Ratcliffe conducted a relentless campaign against the union at the site, with the intention of removing its main organisers, partly through exploiting the row in Falkirk Labour Party over candidate selection. Through these endeavours he succeeded in inflicting considerable hardship on a large number of people, but he did not destroy the strong union organisation at Grangemouth, which remains committed to defending the workforce and local community from his depredations.

What happens when electric utility monopolies pursue their acquisition interests undisciplined by competition, and insufficiently disciplined by the regulators responsible for replicating competition? Since the mid-1980s, mergers and acquisitions of U.S. electric utilities have halved the number of local, independent utilities. Mostly debt-financed, these transactions have converted retiree-suitable investments into subsidiaries of geographically scattered conglomerates. Written by one of the U.S.'s leading regulatory thinkers--a litigating attorney, regulatory advisor, expert witness and law professor--this book combines legal, accounting, economic and financial analysis with insights from the dynamic field of behavioral economics. With a clear assessment of the 30-year march of U.S. electricity mergers, the author describes the economic losses that result when merger promoters and their transactions face neither the discipline of competition nor the rigors of regulation. This work is essential reading for regulatory practitioners, consumer advocates and investment advisors--as well as citizens concerned with concentration of economic power. The principles explored are relevant anywhere regulated utility monopolies have the legal right to merge, acquire or be acquired.

This Handbook brings together experts from around the world to reflect critically on the relationship between tourism and rural community development. It first orients the reader in the important conceptual and epistemological foundations of the topic, before moving to consider key concepts and the most significant and salient theoretical and methodological developments in the field. Chapters written by a range of well-established, leading and emerging scholars in the field consider crucial issues facing tourism development in rural communities across different geographical settings. The Handbook represents a variety of traditional and emerging forms of scholarly writing, including theoretically driven chapters, empirical case studies and first-person narratives, to offer a detailed study of the topic. With a forward-looking angle, it studies tourism development in rural areas, including working with rural communities, tourism governance and ethical considerations. Chapters also consider new directions in the field, examining food and tourism, degrowth, landscapes, animals, social impacts and women social entrepreneurs. This comprehensive and innovative Handbook offers a wealth of empirical and theoretical knowledge on tourism and rural community development, and as such will be a critical resource for tourism, development studies and human geography scholars and students.

Organisations affect all aspects of human existence. They operate under immense pressure to offer their goods and services efficiently, economically and at the right time, all within the confines of the domestic and international laws which govern their trading. To meet these challenges in today's ever-changing global environment, the dealings within and between organisations need to be constantly monitored. Organisational analysis and intergovernmental relations: a South African perspective discusses how organisations work, how to conduct organisational analysis and how organisations can benefit from the advantages of intergovernmental relations in order to maximise productivity, effectiveness and profitability. Organisational analysis and intergovernmental relations: a South African perspective provides an overview of organisations, and the organisational design and structures applicable to both the private and public sectors. It equips managers with the knowledge to analyse the status of their organisations and decide what approaches to employ in responding to change (whether planned or unplanned). The book also explores how the relations between the spheres of government are affected by the shifting political environment in South Africa.

This illuminating book analyses energy transitions, carbon dioxide emissions and the security of energy supply in Mediterranean countries. Unpacking the history of energy transitions, from coal to oil and natural gas, and from non-renewable to renewable energy sources, Silvana Bartoletto offers a comparative approach to the major trends in energy consumption, production, trade and security in Mediterranean countries in Europe, the Middle East and North Africa.   Chapters illustrate the key similarities and differences between Mediterranean countries that have influenced energy supply and consumption patterns. Tracing economic convergence in the last century and highlighting its impact on energy consumption and carbon dioxide emissions, this timely book offers critical insights into the problems of energy dependency and security in areas of political turmoil, as well as crucial insights into the future of the energy crisis. It concludes with a look to the future of energy consumption in the age of climate change and the slow but critical transition to renewable sources.   Enlightening and provocative, this book is key reading for scholars of political science and economics engaged with energy production and consumption, as well as those studying climate change. Its historical insights and overview of significant energy trends will also be useful for policymakers and climate scientists.

Chris Moore's second BBC memoir plunges into the same white-hot media furnace he so vividly evoked in 2015's Greg Dyke, My Part In His Downfall.

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. This timely Research Agenda moves beyond classic approaches that consider the relationship between heritage and tourism either as problematic or as a factor for local development, and instead adopts an understanding of heritage and tourism as two reciprocally supported social phenomena that are co-produced. Chapters draw on case studies from Europe, North America and Asia, offering important insights on heritage consumption, hypercommodification, war tourism, dissonant heritage, decolonizing heritage and the rising importance of the digital world of tourism. The book commences with a global overview on the changing paradigm of heritage tourism, before focusing on heritage and tourism at different scales and the impacts of globalization on heritagization. It also examines the political nature of tourism heritage construction and the experiential turn of heritage tourism practices. An invigorating read for students and scholars of tourism and heritage studies, this book offers a multitude of suggestions for pathways for future research. It is also a timely read for those working with heritage sites and looking to better understand the intersection between heritage and tourism.

Handbook of Media Economics provides valuable information on a unique field that has its own theories, evidence, and policies. Understanding the media is important for society, and while new technologies are altering the media, they are also affecting our understanding of their economics. Chapters span the large scope of media economics, simultaneously offering in-depth analysis of particular topics, including the economics of why media are important, how media work (including financing sources, institutional settings, and regulation), what determines media content (including media bias), and the effects of new technologies. The volumes provide a powerful introduction for those interested in starting research in media economics.

This timely book takes both a practical and academic perspective of innovation in sport management, exploring the role of entrepreneurship in sport. With its interdisciplinary approach, it provides a holistic overview of the ways in which sport is both innovative and entrepreneurial. Expert contributors examine how technological advances, scientific approaches, digitalization and tournament design shape, or are shaped by, entrepreneurial ventures in sport management. Chapters also discuss the implications of the coronavirus pandemic for the sports industry, analysing how sport entities and managers have had to be innovative in order to adapt to the new market and unpredictable societal conditions created by the pandemic. The book reflects on the importance of innovation for sport management, highlighting the need for futuristic thinking as sports organisations try to develop better practices. Offering practical examples of entrepreneurship in sport, this book will be a useful resource for scholars and students of sports, sport management and management education. It will also be beneficial for sports practitioners and managers focusing on organisational innovation and how to navigate crises.

Truth and power have a difficult relationship. Decision makers are often required to make judgements that depend upon specialized knowledge and thus reluctantly surrender power. They are apt to reject advice inconsistent with their perceived interests, experiences and cognitive capacities. Speaking Truth to Power aims to guide the reader through the tangled relationship between truth and power, manifesting as the interplay between experts and decision-makers in society. Through a combination of careful observation and original analysis, the authors draw out the incentives and tensions that drive the relationship between these actors. They review some of the history of expertise, consider the values of experts and decision-makers, and analyze what has succeeded and what has failed as truth and power have worked together and against one another, primarily in the U.S. but also drawing on international examples. Policymaking professionals, academic experts interested in evidence-based policymaking and graduate and undergraduate students in public policy, government, or political science will value this assessment of truth and power.

Taking a comprehensive approach to two central, closely intertwined themes in the field of transport economics, this illuminating Handbook recognises the critical socioeconomic importance of transport pricing and financing. The expert contributors provide insights into how pricing goes beyond fulfilling pure financial requirements, and may help pursuing economic efficiency. The Handbook also devotes attention to new technologies such as digital payment channels, information provision, and dynamic pricing techniques. The authors cover the challenges and opportunities caused by the appearance of new modes of transport such as ride-hailing and automated vehicles. Furthermore, this timely Handbook also helps to address ongoing global issues such as climate change and sustainable development, explicitly recognizing challenges faced in regions across Africa, the Americas, Asia, Europe and Oceania. This immersive Handbook will provide undergraduate and postgraduate students of economics, environmental science, transport, political science and urban planning studies with a useful introduction to the topics and the necessary tools to undertake research in transport pricing and financing. Practitioners wishing to understand the theory behind transport pricing and financing decisions will also find this Handbook a useful resource.

This cutting-edge book presents a detailed overview of digital marketing strategy, which has evolved following rapid digitalization that occurred during the COVID-19 pandemic. Providing detailed examinations of different digital marketing techniques, it demonstrates how organizations’ digital marketing strategies can be developed and implemented. Digital Marketing Strategy features a thorough analysis of how digital marketing can be utilized to increase sales through new customer acquisition and through increasing the life cycle value of its existing customers. Chapters explore how buyer personas can be used to frame marketing as an advantageous service. Ultimately, this instructive book highlights that the core of digital marketing is based on market analysis, the value proposition built on it, and observed competitive advantage. With fresh insights into the developing areas of content and influencer marketing, this book will be of immense worth to students and scholars studying digital marketing strategy. It will also be highly applicable to those working in the field of digital marketing who promote products and services that require buyer judgement.

This comprehensive Research Handbook provides international perspectives on the role of information systems in environmental sustainability, drawing on groundbreaking research from leading scholars to predict future trends. This Research Handbook presents in-depth studies on green information systems which utilise a diverse range of approaches and methods, including reviews of previous literature, experimental studies, surveys, and interviews. Chapters focus on the development and promotion of energy informatics, the use of digital technologies in the implementation of a circular economy, and the role of information systems in supporting the integration of renewable energy. This Research Handbook further analyses the ways in which digital nudging, demand response, and the impact of psychological ownership can influence consumer behaviour and encourage sustainable consumption. Tackling the issues facing information systems and the environment on an individual, organisational, and societal scale, this Research Handbook will be crucial reading for students and scholars in business ethics, environmental management, information systems, and management and sustainability. It will also be beneficial for practitioners in business management and corporate social responsibility who are interested in environmental sustainability.

Tourism as an activity is increasingly being criticised for its exploitative and extractive industrial approaches to business. Yet, it has the power to transform and to regenerate societies, cultures and the environment. The desire to explore the world around us is deeply embedded in many people's psyche, but it comes at a cost to the environment and often to the residents of the visited communities. Much of tourism education has been closely linked to preparing students for future professional practice, but the challenges and opportunities linked to its consumption require that its future leaders must exhibit very different values and understandings to tackle ever more complex and wicked problems from which tourism cannot dissociate itself. This teaching guide brings together a compilation of values-based learning experiences that can be adapted to suit the needs and disposition of individual instructors. It aims not only to engage students in the subject matter but also deepen their understanding of its complexity and interconnectivity and help them become global citizens that lead lives of consequence. Academics and practitioners in higher education institutions around the world in many different disciplines will find the thought-provoking conversation starters and activities of help in encouraging students to take a multi- or post-disciplinary approach to explore tourism from a values perspective. Consultants and academics engaging community stakeholders in capacity building will value its practical, accessible information.

Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. Presenting cutting-edge research on the future of energy geopolitics, this visionary and provocative Research Agenda takes a hard look at the pressing issues faced by energy researchers in the new world (dis)order. Analyzing through three distinct lenses of affordability, security and sustainability, this innovative book begins by tracking the history and evolution of energy politics. Leading experts in the field identify the sources of instability within world energy markets, the problems of capital allocation to finance a growing demand for smart and renewable energy, and the benefits and costs of geo-economic shifts. A global range of case studies discuss the future of energy geopolitics, asking pressing questions about the deployment of clean energy technology, the implications of hydrocarbon price climbing, and the feasibility and possibilities of space mining. Ultimately, the book seeks to elucidate the uncertainties, paths, and impacts of the future developments in the energy transition and clearly define a future research agenda for energy politics. In doing so, it attempts to capture the complexity and constraints facing energy and its different sources — some that are complementary, some that compete with one another. Interdisciplinary and international in scope, this book will prove vital to students and scholars interested in energy security, politics and policy, alongside those studying energy markets and finance. It will also prove useful to policymakers and organizations in the energy sector concerned with the future of energy.

The foodservice industry is a fundamental part of the hospitality and tourism industries, and contributes to essential guest experiences and the meeting of guests' expectations of service excellence. It encompasses all operations involved in preparing and serving food and beverages to customers away from their homes. Understanding the fundamental components of foodservice management will enhance capabilities and ensure business success. Foodservice management: an African perspective offers an in-depth analysis of the integrated complexities of various types of food and beverage service organisation. Foodservice management: an African perspective provides an overview of the foodservice industry before addressing the organising and control functions, then progresses to the more strategic aspects. Foodservice management: an African perspective is aimed at students studying towards a qualification in the fields of hospitality, culinary, food and beverage or consumer sciences at either higher certificate, diploma or bachelor's level. This textbook is also suitable for courses in foodservice management at TVET colleges. Susina Jooste has over 20 years of experience in higher education and programme development for culinary and hospitality specialisation. She has previously been the owner and director of a private higher education institution which offered qualifications in hospitality and events management, and in hospitality education. She currently serves as research and development specialist at the NID Training NPC and is a director of the South African Culinary and Hospitality Educators Forum.

Along with its interrelated companion volume, The Technology, Business, and Economics of Streaming Video, this book examines the next generation of TV-online video. It reviews the elements that lead to online platforms and video clouds and analyzes the software and hardware elements of content creation and interaction, and how these elements lead to different styles of video content. What are the models of this new content? What kind of cultural and societal acceleration can we expect? What are the societal implications of the next-generation media system? What problems are emerging? What kind of market power is emerging in media industries, around the world? And how can one deal with them? The author addresses these questions with facts and figures, ranging across technology, economics, communications studies, business, policy, and law. He reviews the regulatory options, and recommends a new approach for video media. Media professionals in academia, management, technology, policy and creative production will value the approachable yet thorough information presented in The Content, Impact, and Regulation of Streaming Video.