The "first-year experience" is an emerging hot topic in academic libraries, and many librarians who work with first-year students are interested in best practices for engaging and retaining them. Professional discussion and interest groups, conferences, and vendor-sponsored awards for librarians working with first-year students are popping up left and right. A critical aspect of libraries in the first-year experience is effective information literacy instruction for first-year students. Research shows that, despite growing up in a world rife with technology and information, students entering college rarely bring with them the conceptual understandings and critical habits of thinking needed for finding, evaluating, and ethically using information in both academic and real-world contexts. Faculty in upper-level courses expect students to learn about the research process in their first year of college, and instructors in the first-year curriculum expect librarians to teach this to their students. Despite all this, designing, teaching, and evaluating effective information literacy instruction specifically for first-year students is not necessarily intuitive for instruction librarians. That is why Teaching First-Year College Students: A Practical Guide for Librarians is a comprehensive, how-to guide for both new and experienced librarians interested in planning, teaching, and assessing library instruction for first-year students. The book: *Examines the related histories of library instruction and first-year experience initiatives *Summarizes and synthesizes empirical research and educational theory about first-year students as learners and novice researchers *Establishes best practices for engaging first-year students through active learning and inclusive teaching *Features excerpts from interviews with a number of instruction librarians who work with first-year students in a range of positions and instructional contexts *Includes examples of activities, lesson plans, and assessment ideas for first-year library instruction for common first-year course scenarios *Includes a template to use for library instruction lesson planning Written by a library instruction coordinator with a graduate degree in First-Year Studies and a first-year instruction librarian, Teaching First-Year College Students: A Practical Guide for Librarians is the first comprehensive, how-to guide for both new and experienced librarians interested in planning, coordinating, teaching, and assessing library instruction for first-year students.

This monograph offers writing that is both professional and academic. Volume 18 continues to be characterized by a focused eclecticism, informed by theory and reflection, and stretching the boundaries of practice. Among the 11 contributions here are forward-thinking pieces on professional stress resulting from the impact of virtual libraries, an integrated approach to the development of an information resources strategic plan, an international perspective on quality assurance in library support of distance learning, and a research study that offers a methodology to determine and measure gender-based salary disparities in academic libraries. Additionally, this volume includes papers presented at a symposium at the University of Michigan in honour of the career of Richard Dougherty, one of America's most well-regarded library administrators. These papers note some of the obstacles and challenges that those working in today's academic libraries face in their attempts to clear the way for fresh visions of library leadership suited for the years ahead.

The term 'customer service' is not new to the academic library community. Academic libraries exist to serve the needs of their community, and hence customer service is essential. However, the term can be applied in a variety of ways, from a thin veneer of politeness, to an all-encompassing ethic focussing organisational and individual attention on understanding and meeting the needs of the customer. For customers, the library's Front Line team is the 'human face' of the library. How well they do their job can have a massive impact on the quality of the learning experience for many students, and can directly impact upon their success. The importance of their role, and the quality of the services they offer, should not be underestimated - but in an increasingly digital world, and with potentially several thousand individuals visiting every day (whether in person or online), each with their own agendas and requirements, how can the library's Front Line team deliver the personal service that each of these individuals need? Customer Service in Academic Libraries contributes to what academic libraries, as a community, do really well - the sharing of best practice. It brings together, in one place, examples of how Front Line teams from libraries across a wide geographical area - Hong Kong, Australia, Turkey and the United Kingdom - work to 'get it right for their customers'. Between them, they cover a range of institutions including research-intensive, mixed HE/FE, private establishments and shared campuses. All have their own tales to tell, their own emphases, their own ways of doing things - and all bring their own examples of best practice, which it is hoped readers will find useful in their own context.

An incisive history of the controversial Google Books project and the ongoing quest for a universal digital library Libraries have long talked about providing comprehensive access to information for everyone. But when Google announced in 2004 that it planned to digitize books to make the world's knowledge accessible to all, questions were raised about the roles and responsibilities of libraries, the rights of authors and publishers, and whether a powerful corporation should be the conveyor of such a fundamental public good. Along Came Google traces the history of Google's book digitization project and its implications for us today. Deanna Marcum and Roger Schonfeld draw on in-depth interviews with those who both embraced and resisted Google's plans, from librarians and technologists to university leaders, tech executives, and the heads of leading publishing houses. They look at earlier digital initiatives to provide open access to knowledge, and describe how Google founders Sergey Brin and Larry Page made the case for a universal digital library and drew on their company's considerable financial resources to make it a reality. Marcum and Schonfeld examine how librarians and scholars organized a legal response to Google, and reveal the missed opportunities when a settlement with the tech giant failed. Along Came Google sheds light on the transformational effects of the Google Books project on scholarship and discusses how we can continue to think imaginatively and collaboratively about expanding the digital availability of knowledge.

Logic and the Organization of Information closely examines the historical and contemporary methodologies used to catalogue information objects-books, ebooks, journals, articles, web pages, images, emails, podcasts and more-in the digital era.
This book provides an in-depth technical background for digital librarianship, and covers a broad range of theoretical and practical topics including: classification theory, topic annotation, automatic clustering, generalized synonymy and concept indexing, distributed libraries, semantic web ontologies and Simple Knowledge Organization System (SKOS). It also analyzes the challenges facing today's information architects, and outlines a series of techniques for overcoming them.
Logic and the Organization of Information is intended for practitioners and professionals working at a design level as a reference book for digital librarianship. Advanced-level students, researchers and academics studying information science, library science, digital libraries and computer science will also find this book invaluable.

Bibliotheken sind ein wichtiger Bestandteil in der deutschen Bildungslandschaft. Eine ihrer Kernaufgaben ist die Vermittlung von Informations- und Medienkompetenz. Bibliotheken entwickeln sich zu Teaching Libraries, da neue Loesungen angesichts vernetzter Informationswelten notwendig sind. Der Inhalt dieses Sammelbandes umfasst die ganze Bandbreite der derzeitigen theoretischen und praktischen Auseinandersetzungen mit dem Konzept der Teaching Library. Durch Best Practice-Beispiele, aber auch durch theoretische UEberlegungen zur Vermittlung von Informations- und Medienkompetenz, wird das Konzept der Teaching Library dem Leser naher gebracht.

Creating a Learning Commons: A Practical Guide for Librarians provides experienced and detailed research-based guidance for academic librarians and other professionals charged with creating a learning commons. Readers can follow the entire process of developing a library learning commons design and implementation plan from inception to post-occupancy planning and assessment. This practical guide is designed to help librarians develop sound strategies for navigating the challenging issues that often emerge in launching a dynamic and collaborative new library learning commons space within a university or college setting. Lampert and Meyers-Martin provide a practical guide, complete with examples and photos of award-winning learning commons designs. This book will help dedicated professionals identify best practices within today's existing learning commons settings and get up to speed on how to best approach developing their own library's new and innovative learning spaces.

Libraries are creating dynamic knowledge bases to capture both tacit and explicit knowledge and subject expertise for use within and beyond their organizations. In this book, readers will learn to move policies and procedures manuals online using a wiki, get the most out of Microsoft SharePoint with custom portals and Web Parts, and build an FAQ knowledge base from reference management applications such as LibAnswers. Knowledge Management for Libraries guides readers through the process of planning, developing, and launching their own library knowledge base. This A-Z guidebook will teach you how to implement tools that will help your colleagues communicate, collaborate, share documents and files, and greatly clarify and simplify workflows through projects such as: *How to Create a Document Management System with Google Drive *How to Construct a Web-Based Knowledge Base Using Wiki Software *How to Set Up a Private Social Network for Your Staff with Yammer *How to Create an Organizational Commons with WordPress *How to Build a Library Intranet Site in Microsoft SharePoint *How to Create a Dynamic FAQ with Springshare's LibAnswers

Since its inception in the 1970s, the Philosophy for Children movement (P4C) has affirmed children's literature as important philosophical work. Theory, meanwhile, has invested in children's classics, especially Lewis Carroll's Alice books, and has also developed a literature for beginners that resembles children's literature in significant ways. Offering a novel take on this phenomenon, Theory for Beginners explores how philosophy and theory draw on children's literature and have even come to resemble it in their strategies for cultivating the child and/or the beginner. Examining everything from the rise of French Theory in the United States to the crucial pedagogies offered in children's picture books, from Alison Bechdel's graphic memoir Are You My Mother? and Lemony Snicket's A Series of Unfortunate Events to studies of queer childhood, Kenneth B. Kidd deftly reveals the way in which children may learn from philosophy and vice versa.

Managing Information Risks: Threats, Vulnerabilities, and Responses identifies and categorizes risks related to creation, collection, storage, retention, retrieval, disclosure and ownership of information in organizations of all types and sizes. It is intended for risk managers, information governance specialists, compliance officers, attorneys, records managers, archivists, and other decision-makers, managers, and analysts who are responsible for risk management initiatives related to their organizations' information assets. An opening chapter defines and discusses risk terminology and concepts that are essential for understanding, assessing, and controlling information risk. Subsequent chapters provide detailed explanations of specific threats to an organization's information assets, an assessment of vulnerabilities that the threats can exploit, and a review of available options to address the threats and their associated vulnerabilities. Applicable laws, regulations, and standards are cited at appropriate points in the text. Each chapter includes extensive endnotes that support specific points and provide suggestions for further reading. While the book is grounded in scholarship, the treatment is practical rather than theoretical. Each chapter focuses on knowledge and recommendations that readers can use to: -heighten risk awareness within their organizations, -identify threats and their associated consequences, -assess vulnerabilities, -evaluate risk mitigation options, -define risk-related responsibilities, and -align information-related initiatives and activities with their organizations' risk management strategies and policies. Compared to other works, this book deals with a broader range of information risks and draws on ideas from a greater variety of disciplines, including business process management, law, financial analysis, records management, information science, and archival administration. Most books on this topic associate information risk with digital data, information technology, and cyber security. This book covers risks to information of any type in any format, including paper and photographic records as well as digital content.

This comprehensive compendium is about managing information systems and focuses on relationships between information, information systems, people and business. The impacts, roles, risks, challenges as well as emerging trends of information systems are an important element of the book.Essential and critical information systems management skills including using information systems for competitive advantages, planning and evaluating information systems, developing and implementing information systems, and managing information systems operation form a critical part of this unique reference text.Current topics like digital platforms, agile organization, DevOPs, blockchain, 5G, data center and quantum computing prove indispensable for readers who want to stay in the forefront of today's complex information systems.

Managing the one-person library provides a useful and needed resource for solo librarians confronted with the challenges of running a small library. The author uniquely focuses on topics encountered by solo librarians, such as IT troubleshooting and library security. Chapters on library management, collection development, serials management, and library marketing are included to enable solo librarians to easily manage day-to-day operations in these areas, and advise on how to respond to any challenges that should (and will) arise. This book will provide a much-needed resource manual that will allow solo librarians of all backgrounds, and paraprofessionals, to manage their collections as effectively as their larger librarian counterparts.
Written by a librarian with extensive solo library management in the fieldTargeted to all types of solo librarians (e.g., medical, law, academic)Essential reading for paraprofessional librarians who manage one-person libraries

Libraries of all types have undergone significant developments in the last few decades. The rate of change in the academic library, a presence for decades now, has been increasing in the first decade of this century. It is no exaggeration to claim that it is undergoing a top to bottom redefinition. In this second volume of the series, Creating the 21st-Century Academic Library, we explore the initiatives in student learning and training that are underway in our academic libraries. The 13 chapters range from librarians redesigning the space in the library in order to assume control of the campus bookstore to implementing a MOOC where the problems of providing material to potentially thousands of students taking an online course must somehow overcome copyright restrictions. A chapter describes how the iPad has become the chosen delivery mechanism for a rich array of resources that finally begin to reflect the educational potential of the digital world. Another chapter tells how a collaboration creates an audio archive to enrich the experiences of patrons and raise the visibility of the special collections unit on campus. Gamification plays a role in two chapters and active learning is featured in another that employs the technologies of interactive whiteboards, clickers, and wireless slates. These approaches, employing new technologies and terminology, signal that we have begun a new era in the definition and design of the academic library. We can't expect the redefined academic library to assume its final shape any time soon, if ever, but the transformation is well underway.

Communicating Research explores how changing technologies affect academic research practices. The book begins with the rise of electronic media and fundamental changes in the dissemination of research. It then outlines the problems and concerns of researchers, librarians, and publishers: inadequacies of copyright laws, the rise of interlibrary loan practices, and the unchecked broadcast of working papers. These problems lead to a discussion of research practices across scholarly disciplines and an investigation of the biases and intentions of practitioners. The book includes historical data and observations on the current scene in order to make predictions about the future.
Communicating Research draws conclusions about the ways that differing norms, such as the differences in the ways chemists and sociologists conduct, write, and publish their research, affect publication trends. The book also looks closely at the efficiency of publication strategies and their effectiveness in reaching the researchers' targeted audiences. Meadows uses two avenues to explore the communication of research findings. One is the medium used to convey the message; the other is the needs of the research community. He offers a solid base of analysis for understanding researchers, their biases, their assumptions about the communication, and the publishers.
Key Features:
* Explains variations in the reviewing processes for books and journals
* Tailors communication and publishing insights for researchers
* Offers superior historical information

Changing conditions are forcing university libraries to redesign how academic information is supplied to users. The Handbook of University Library Systems presents planning recommendations from the German Council of Science and Humanities and the German Research Foundation, and explores a number of delivery models using examples taken from professional practice.

As in the second edition of Building Blocks for Planning Functional Library Space, this volume outlines the measures of space needed for the use of equipment and furniture within a library setting. It provides drawings of typical library furniture and equipment along with diagrams of the space required for their use. In addition, this volume also contains a brief text that provides an overview of the planning process, as well as details on several aspects of design and planning. With this expanded and revised edition, planners of new, renovated, or existing space will be better able to effectively utilize the space they have and to resist the temptation to overload a given space with too many functions. This third edition significantly expands the number of illustrations found in the previous edition, adding information on newer library technology and amenities. Photographs of furniture and equipment in library settings further enhance the user's understanding of applicable square footage needs. Designed to be consulted after the decision to build has been made, this volume answers the critical question, "How much space do we need?".

The LITA Leadership Guide from the American Library Association division charged with information technology brings together three important professional development topics -- leadership, entrepreneurship, and technology -- in one volume, uniting theory, practice, and case studies from experienced colleagues in the field. Topics include: cultivating creativity, career pivots, forecasting and planning for change, keeping tech and leadership skills ahead of the curve, and incorporating lessons and knowledge from across sectors. Additional concepts include: professional development, evaluating risk, overcoming barriers to innovation, and seeding success in your career and organization. The book will help librarians at every level of the career ladder and will supplement leadership and skill-based training workshops. Library leadership teams interested in the development of their staff as a means of improving their organizational performance will find this book to provide context for growth, training, and collaboration. This book provides big-picture concepts that affect the many stages of a librarian's career: * "Librarian as Leader", * "Librarian as Entrepreneur", and * "Librarian as Technologist" and thus is suitable for staff development, discussion groups, or courses. This LITA Guide will help librarians understand how to chart their career development across these three foundational platforms, and become familiar with how peers have successfully created positive change for themselves, and their libraries, as leaders, entrepreneurs, and technologists

The papers in this, the second volume in the series, cover organizational shifts, interlibrary lending and borrowing, preservation, and budgeting for administrators, educators and students.

Intended for librarians and library managers in academic institutions, this series aims to cover advances in library administration and organization. The collected articles draw upon practical situations to illustrate administrative principles.

This encyclopaedia explains all the current specialist terminology from the fields of book studies, librarianship, information and documentation as well as 'new media'. The first edition has been updated and considerably enlarged in order to cover the latest developments, particularly in 'new media'. Among the areas concerned are the internet, automatic indexing methods, abstracting and electronic developments in librarianship such as virtual libraries and digital libraries. The encyclopaedia is both a useful introduction and a textbook for librarians, documentalists and information scientists.

For volunteers or staff at small organizations, collections management can be a daunting task. Archives 101 is a guidebook for people who care for historical records, photographs, and collections but do not have the appropriate professional training. Lois Hamill provides practical, step-by-step guidance for managing all facets of archival collections, from acquisition, arrangement, and description to storage and security. The book also offers advice on how to utilize PastPerfect software for collections database management. Archives 101 is written for those who manage cultural collections regardless of their professional education or institution type. It has been recommended by archivists, public historians, librarians and museum specialists, from the national to local level, as a comprehensive and practical ready reference handbook. Authoritative yet accessible to all readers, this volume addresses all phases in the process of managing cultural collections including use by researchers, for exhibits, work with other specialists such as conservators or appraisers and more. This handbook is unique in its comprehensiveness; practicality; inclusion of low cost options for tight budgets; discussion of questions to consider which enable the reader to adapt guidance to their specific setting; step-by-step guidance based on accepted theory; inclusion of specific instructions to perform tasks in PastPerfect 5.0, a collection management software; readily available free additional resources for each chapter; and an appendix rich with templates and examples illustrating the text. You'll find information on how to manage a basic digitization project from beginning to end; delivery options for digital files; incorporation of the DACS and Dublin Core descriptive standard(s) resulting in an updated finding aid template; several additional approaches to processing; and incorporation of considerations for donor confidentiality and specific questions for donors of digital records.

Freedom of information (FOI) is now an international phenomenon with over 100 countries from Albania to Zimbabwe enacting the right to know for their citizens. Since 2005, the UK’s Freedom of Information Act has opened up thousands of public bodies to unparalleled scrutiny and prompted further moves to transparency. Wherever the right to know is introduced, its success depends on the way it is implemented. In organisations worldwide, FOI only works because of those who oversee its operation on a day-to-day basis, promoting openness, processing requests and advising colleagues and the public. FOI is dependent on the FOI Officers. The Freedom of Information Officer’s Handbook is a comprehensive guide to FOI and its management. It is designed to be an indispensable tool for FOI Officers and their colleagues. It includes: a guide to the UK’s FOI Act, the right to know and the exemptions clear analysis of the most important case law and its implications for the handling of FOI requests pointers to the best resources to help FOI officers in their work explanations of how FOI interacts with other legislation, including detailed explorations of the Environmental Information Regulations 2004 and how the EU’s General Data Protection Regulation impacts on FOI a look at requirements to proactively publish information and the effect of copyright and re-use laws on FOI and open data comparisons of the UK’s Act with FOI legislation in other jurisdictions from Scotland to South Africa an exploration of the role of the FOI Officer: who they are, what they do, their career development and what makes them effective suggestions on how to embed FOI within an organisation using effective procedures, technology and training a stage-by-stage guide to processing requests for information. The Freedom of Information Officers’ Handbook includes the latest developments in FOI including amendments made to the UK’s FOI Act by the Data Protection Act 2018 and the revised s.45 code of practice published by the Cabinet Office in July 2018.

Ideas about human nature are forms of anthropological knowledge; they are woven from ideas about human characteristics that vary historically and culturally: about the body, the psyche, the social context, and transcendence - in other words, about the "nature" or "essence" of humanity. Thisinterdisciplinary publication uses representative case studies to explore the particularities and evolution of ideas about human nature, as communicatedby the media, and to draw conclusions about the fundamental relationship between mediality and ideas concerning what it is to be human.

Marketing concepts, such as product mix, line, and item, are brought into the context of public libraries. Focus is always on the library client as the author covers subjects from the public library mission, leadership, and technology to service priorities, staff development, and evaluation. This dynamic work treats the complex nature of public library service as an opportunity for excellence and diversity. It will serve as a primary source for public library personnel at all levels of management in libraries serving communities of varying sizes and structures.