Becoming a Lean Library: Lessons from the World of Technology Start-ups provides a guide to the process and approach necessary to manage product development. Using techniques and philosophies pioneered by Toyota's lean manufacturing success, Becoming a Lean Library provides library leadership advice and tips on making the library more nimble, lean, and responsive to technological change. Early chapters introduce the reader to the idea of lean start-ups in libraries, followed by chapters covering library systems, lessons from lean manufacturing, and the build-measure-learn model. Remaining chapters discuss technology change and DevOps as a lean strategy, while also giving the reader the opportunity to earn a professional online "badge" on the subject material of the book.

Just as Andrew Carnegie s support changed the landscape of public libraries in America, Apple s launch of the iPhone on June 29, 2007 forever altered how people expected to interact with services. Libraries, like every other kind of organization, must now make their services not just their catalogs available on an array of mobile devices. Mobile Library Services provides 11 proven ways to reach out to mobile users and increase your library s relevance to their day-to-day lives. Librarians detail how they created mobile apps to how they went mobile on a shoestring budget. Written by public, academic, and special librarians, these 11 best practices offer models for libraries of every type and size."

Robertson on Library Security and Disaster Planning presents a collection of highly-cited, author published articles on security and disaster planning for libraries. The book represents the only place where these articles are compiled, making it a go-to volume for practitioners. It includes topics covering all aspects of preparation and response, along with articles drawn from library journals, including Feliciter, Canadian Insurance, Disaster Recovery Journal, and Canadian Bookseller. The book represents a wealth of the author's experience and expertise garnered during a distinguished career working with significant institutions on both their current security problems and their plans for future security.

For the past ten years, Nancy MacKay's Curating Oral Histories (2006) has been the one-stop shop for librarians, curators, program administrators, and project managers who are involved in turning an oral history interview into a primary research document, available for use in a repository. In this new and greatly expanded edition, MacKay uses the life cycle model to map out an expanded concept of curation, beginning with planning an oral history project and ending with access and use. The book:-guides readers, step by step, on how to make the oral history "archive ready";-offers strategies for archiving, preserving, and presenting interviews in a digital environment;-includes comprehensive updates on technology, legal and ethical issues, oral history on the Internet, cataloging, copyright, and backlogs.

Since 1922, the Newbery Medal of Honor has been awarded to distinguished works of literature for children. Although African and African American characters appeared in children's books well before the establishment of the Newbery award, such depictions were limited, with characters often only appearing as slaves or servants. However, over the last several decades, there has been much progress, and Black characters have played a much more integral role in many highly regarded novels. In African and African American Images in Newbery Award Winning Titles, Binnie Tate Wilkin provides a historical and contextual examination of books with such depictions that have been acknowledged by the nation's most prestigious award for children's literature. Wilkin explores the depictions of African and African American characters in these novels and illuminates the progressive quality of such representations. Wilkin looks closely at such elements as aesthetic descriptions, subservient characterizations, the relationships between characters, and specific language usage to investigate how these images have progressed toward increasingly positive depictions. She also notes, when applicable, the significance of the lack of any African or African American images. This book is an essential resource for those interested in African American studies, children's literature, and the relationship between the two.

Capital markets in China include stock, bond, futures and other derivatives, as well as the private equity market. China s Capital Markets is the first book to systematically study China s capital markets, examining its evolution, policies, reforms, current situation and challenges. Following an introduction to China s capital markets and economic growth, the book moves on to cover further capital markets in China, including: the banking system, mergers and acquisitions, and valuation adjustment mechanisms, before concluding with a discussion of the opening up and internationalization of China s capital markets.
Provides an overall picture of China's capital markets including: policy analysis; case studies; investor strategies and behaviours; and suggestions for success in the marketsOffers diverse perspectives, using rich data and analysisThis is the first book to systematically study China s capital marketsWritten by a highly knowledgeable practitioner from within the industry"

If libraries are to remain centers for lifelong learning, then that learning must increasingly be e-learning. But, where can librarians turn for the best ideas and inspiration on how to implement e-learning programs? This book features nine exemplary programs set in all types of libraries. You'll find proven, successful ways of introducing online credit-based information literacy instruction, innovative methods for teaching critical thinking skills online, ways of using open source software in interactive learning, step-by-step guidance for instructional screencasting, ways to work with faculty on e-learning solutions through streaming video, and how a school library used e-learning to teach about the Holocaust. These stellar models offer solutions and feature the aspects you and your staff need because they recognize the problems you face. There's plenty here for all libraries to grab on to and implement to move learning from inside the library to where your users live and work.

Although the 21st century library is competing with numerous web-based resources, its clients can benefit from using its research assistance, physical and online holdings, and physical space, so they need to understand what the library offers. Marketing the 21st Century Library systematically and concisely teaches students and practitioners how to and why they should market and promote academic libraries. Librarians need to use marketing not only to advertise and promote resources, but also to boost the profession and the role we play. The book introduces key marketing concepts, followed by the history of library marketing. Subsequent chapters guide readers through a series of tools and resources so they can create their own marketing plans, concluding with an exploration of resources, services and further readings.

Digital technologies have transformed archives in every area of their form and function, and as technologies mature so does their capacity to change our understanding and experience of material and performative cultural production. There has been an exponential explosion in the production and consumption of video online and yet there is a scarcity of knowledge and cases about video and the digital archive. This book seeks to address that through the lens of the project Circus Oz Living Archive. This project provides the case study foundation for the articulation of the issues, challenges and possibilities that the design and development of digital archives afford. Drawn from eight different disciplines and professions, the authors explore what it means to embrace the possibilities of digital technologies to transform contemporary cultural institutions and their archives into new methods of performance, representation and history.

The information world has undergone drastic changes since the publication of the 3rd edition of The Oxford Guide to Library Research in 2005, and Thomas Mann, a veteran reference librarian at the Library of Congress, has extensively revised his text to reflect those changes. This book will answer two basic questions: First, what is the extent of the significant research resources you will you miss if you confine your research entirely, or even primarily, to sources available on the open Internet? Second, if you are trying to get a reasonably good overview of the literature on a particular topic, rather than just "something quickly" on it, what are the several alternative methods of subject searching--which are not available on the Web--that are usually much more efficient for that purpose than typing keywords into a blank search box, with the results displayed by relevance-ranking computer algorithms?
This book shows researchers how to do comprehensive research on any topic. It explains the variety of search mechanisms available, so that the researcher can have the reasonable confidence that s/he has not overlooked something important. This includes not just lists of resources, but discussions of the ways to search within them: how to find the best search terms, how to combine the terms, and how to make the databases (and other sources) show relevant material even when you don't know how to specify the best search terms in advance. The book's overall structuring by nine methods of searching that are applicable in any subject area, rather than by subjects or by types of literature, is unique among guides to research. Also unique is the range and variety of concrete examples of what to do--and of what not to do.
The book is not "about" the Internet: it is about the best alternatives to the Internet--the sources that are not on the open Web to begin with, that can be found only through research libraries and that are more than ever necessary for any kind of substantive scholarly research. More than any other research guide available, this book directly addresses and provides solutions to the serious problems outlined in recent studies documenting the profound lack of research skills possessed by today's "digital natives."

This fully revised and updated edition of the bestselling Chief Data Officer’s Playbook offers new insights into the role of the CDO and the data environment. Written by two of the world’s leading experts in data driven transformation, it addresses the changes that have taken place in ‘data’, in the role of the ‘CDO’, and the expectations and ambitions of organisations. Most importantly, it will place the role of the CDO into the context of a c-suite player for organisations that wish to recover quickly and with long-term stability from the current global economic downturn. New coverage includes: the evolution of the CDO role, what those changes mean for organisations and individuals, and what the future might hold a focus on ethics, the data revolution and all the areas that help readers take their first steps on the data journey new conversations and experiences from an alumni of data leaders compiled over the past three years new chapters and reflections on being a third generation CDO and on working across a broad spectrum of organisations who are all on different parts of their data journey. Written in a highly accessible and practical manner, The Chief Data Officer’s Playbook, Second Edition brings the most up-to-date guidance to CDO’s who wish to understand their position better; to those aspiring to become CDO’s; to those who might be recruiting a CDO and to recruiters to understand an organisation seeking a CDO and the CDO landscape.

Based on the all-day program, 'Marketing to Libraries for the Millennium, ' sponsored by the AAP/ALCTS Joint Committee, leading figures identify and respond to the challenges of maintaining a foot in both print and electronic worlds. Discussion topics include buying consortia; mergers and acquisitions; discussion lists versus traditional review media; on-demand print services; advances in approval plans, blanket orders, and leasing plans; the development of collaborative services; and the omnipresent importance of price. Also included are the questionnaire and results of the 1999 'Third Industry-Wide Survey of Library Marketing Practices and Trends.

New in paperback! Maher introduces the basic elements required for an archival program to meet the documentary needs of a college or university. Both archivists and their administrative superiors can obtain a thorough understanding of archival work and its importance to their institution. Beginning archivists, experienced academic archivists, archivists outside academe, and related professionals will all benefit from this book, which assesses the current status and conditions of academic archives, articulates the basic principles that should determine the operating goals for academic archives, and synthesizes external professional standards and techniques with a systematic overview of what is practical for academic archivists. Cloth version previously published in 1992.

Here, acclaimed technology author and speaker Robin Hastings brings both her own experience as a library s IT manager with outsourcing technical functions including email and network backups as well as basic hardware maintenance and that of others in her network of library techies to round out the book to help libraries of all types and sizes save money and expand services. Outsourced functions covered here range from using an outside firm to assist in creating a new library website to outsourcing basic computer maintenance and network administration. Outsourcing Technology: A Practical Guide for Librarians has something for every size and type of library: .Libraries with no IT people at all will learn how to create and manage an IT department made up of outside contractors and providers; .Libraries with small IT departments will learn how to supplement their existing skills and offload staff-intensive but non-essential functions to outsourced providers in order to focus on mission critical functions in-house; and, .Libraries with large IT departments will learn how to use consultants and vendors to get the most bang for their technology bucks. The care and maintenance of technology is a specialized field requiring a diverse set of skills to perform properly. Many libraries find it difficult to attract skilled people because of a lack of personnel budgets, because of a location that is rural enough to have a limited applicant pool, or because the library lacks enough technological savvy to make effective hiring decisions. Regardless of the reason for the lack of technological skill in a library s staff, there are ways to outsource major technological functions of the library so that even very small libraries can have the same access to technology as the big libraries - and big libraries can manage huge technological projects with the same resources and skills as multinational companies. Outsourcing Technology: A Practical Guide for Librarians will provide the information and guidance needed for both the smallest libraries to embrace technology and the largest libraries to get the most from their technology investments with tips and tricks for libraries of size between as well. Checklists and forms make this both a great source of information as well as a hands-on tool "

Libraries are constantly at risk. Every day, many libraries and their collections are damaged by fire, flooding, high winds, power outages, and criminal behaviour. Every library needs a plan to protect its staff, sites and collections, including yours. "Disaster Planning for Libraries" provides a practical guide to developing a comprehensive plan for any library. Twelve chapters cover essential areas of plan development; these include an overview of the risks faced by libraries, disaster preparedness and responding to disasters, resuming operations after a disaster and assessing damage, declaring disaster and managing a crisis, cleaning up and management after a disaster and normalizing relations, staff training, testing disaster plans, and the in-house planning champion.
Provides a practical approach to developing a comprehensive plan for any library, big or smallSupplements technical information with interviews and case studiesIncludes appendices covering pandemic management, moisture control, and library security

Multilingual information is in high demand in today's globalised economy. Industry and market globalisation, intensified collaboration between European countries, technological developments, the advent and consolidation of the Internet, the rise of electronic business, and the increased use of electronic documents are some of the factors that have fuelled this need. Multilingual Information Management draws on previous empirical research to explore how information and technologies are used within the community of translators as information facilitators among different languages and cultures, to help them become more productive and competitive in today's market. The book consists of three parts, including a literature review on information and technology needs among translators; a research framework to investigate the perceptions and use of information and technology within their working environment; and a strategic proposal for an Information Systems approach to multilingual information professionals and information literacy training.

Many archivists work in a repository that cannot consider publishing its inventories on the World Wide Web at this time. They have watched the growing use of the Encoded Archival Description (EAD) for publishing inventories and other finding aids on the Web, and they look forward to the day when their repository will also have a place in the Internet's mega-library of intellectual resources. This book shows those archivists how to create clear and precise archival description in order to start preparing for that day. Dow focuses on the information needed to collect and describe one's collection, where to put it in relation to other information, and what standards to use in the process. Rounding out this publication is a bibliography, a glossary of terms, and an index.

The museum today faces complex questions of definition, representation, ethics, aspiration and economic survival. Alongside this we see burgeoning use of an array of new media including increasingly dynamic web portals and content, digital archives, social networks, blogs and online games. At the heart of this are changes to the idea of 'visitor' and 'audience' and their participation and representation in the new cultural sphere. This insightful book unpacks a number of contradictions that help to frame and articulate digital media work in the museum and questions what constitutes authentic participation. Based on original empirical research and a range of case studies the author explores questions about the museum as media from a number of different disciplines and shows that across museums and the study of them, the cultural logic is changing.

This book addresses some of the most pressing issues in library and information science. It offers informed insight and perspectives on six essential and timely questions facing the profession: *What is information? *What is information literacy? *What roles do academic libraries play in higher education today? *How can we effectively educate librarians? *What are the ethical and moral bases of the library and information professions? *What is the future of librarianship? Written by John M. Budd, one of librarianship's most-respected educators and the author of twelve previous books, and copublished with Beta Phi Mu, the International Honor Society for librarianship, this is sure to become one of profession's most talked-about books.

Drawing on two decades of original research conducted by the authors, as well as existing research about the intersection of public policy, political discourse, and public libraries, this book seeks to understand the origins and implications of the current standing of public libraries in public policy and political discourse. It both explains the complex current circumstances and offers strategies for effectively creating a better future for public libraries. The main message is that there is a pressing need for public librarians and other supporters of public libraries to be: 1.Aware of the political process and its implications for libraries; 2.Attuned to the interrelationships between policy and politics; and 3.Engaged in the policy process to articulate the need for policies that support public libraries. The style is both scholarly and accessible to general readers, with the goal of being useful to students, educators, researchers, practitioners, and friends of public libraries in library and information science. It will also be usefull for those engaged in areas of public policy, government, economics, and political science who are interested in the relationships between public libraries, public policy, and political processes. Building upon the discussion of the key issues, the book offers proposals for professional, policy-making, and political strategies that can strengthen the public library and its ability to meet the needs of individuals and communities. The discussion and analysis in the book draw upon data and real world examples from the many studies that the authors have conducted on related topics, including libraries' outreach to increasingly diverse service populations and efforts to meet community needs through innovative partnerships. As the intersection of politics, policy, and libraries has grown in importance and complexity in recent years, the need for a book on their interrelationships is long overdue.

In this book, nine librarians from across the country describe their libraries' best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers. As past Public Library Association President Audra Caplan writes in her introduction to this book, "There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality." If you've got all that, here are the best practices to make stellar customer service a reality for your library's users.

What would a synthetic theory of Digital, Media and Information Literacy (DMIL) look like? Radical Information Literacy presents, for the first time, a theory of DMIL that synthesises the diversity of perspectives and positions on DMIL, both in the classroom and the workplace, and within the informal learning processes of society. This title is based on original analysis of how decisions are made about the relevance of information and the other resources used in learning, showing how society has privileged objective approaches (used in rule-based decision making) to the detriment of subjective and intersubjective perspectives which promote individual and community contexts. The book goes on to analyse the academic and popular DMIL literature, showing how the field may have been, consciously or unwittingly, complicit in the objectification of learning and the disempowerment of individuals and communities. Alternative ways of conceiving the subject are then presented, towards a reversal of these trends.
Synthesises key theorists of digital, media and information literacy and information behaviourIncludes the field of community informatics Conducts a bibliometric analysis of a broad spectrum of writings on digital, media and information literacy, analysing the connections between them and the frames of DMIL within which they are located"

In this unconventional management book, author Susan Carol Curzon presents a different take on traditional library management tools. Through personal narrative and anecdotes from other working professionals, Curzon presents the many everyday challenges one meets as a library manager: - The unwritten rules, strategies, and bits of wisdom only learned on-the-job - Behavioral nuances - Political strategies - Mentor-like advice - Subtle communication codes Regardless of the professional setting, management is management and wisdom is wisdom. What Every Library Director Should Know is the insider's view of vital actions, behaviors, and strategies needed to succeed in every type of library. This second edition has been significantly revised to emphasize diversity, inclusion, remote work, and virtual services.

The best archival thinking and debate in Canada are reflected in this careful selection of previously published essays, arranged in four broad categories: the overall history and evolution of Canadian archives; major theoretical statements concerning the nature of archives and archival work; systematic analyses of archival records and media; and highlights of Canadian contributions to archival practice. Contributors include Jay Atherhorn, Catherine Bailey, Andrew Birrell, Gabrielle Blais, Jim Burant, Terry Cook, Gordon Dobbs, Wendy Duff, Luciana Duranti, Terry Eastwood, David Enns, Kent Haworth, Lilly Koltun, Tom Nesbit, Peter Robertson, Andrew Rodger, Bill Russell, Joan Schwartz, Wilfred I. Smith, Hugh Taylor, and Ian E. Wilson.

Creating Research Infrastructures in the 21st-Century Academic Library: Conceiving, Funding, and Building New Facilities and Staff focuses on research infrastructures, bringing together such topics as research and development in libraries, dataset management, e-science, grants and grant writing, digital scholarship, data management, library as publisher, web archiving, and the research lifecycle. Individual chapters deal with the formation of Research & Development teams; emerging scholarly forms and new collaborative approaches to knowledge creation, dissemination, and preservation; managing small databases requiring the same level of support as large databases: metadata, digital preservation and curation, and technical support. Motivation for such services is provided in a chapter that considers how assessment and data now drive decisions and new services in higher education in general and academic libraries in particular and how statistical data can help to tell stories, make decisions, and move in new directions. Conceptualization of the research process also receives attention through the presentation of a research lifecycle in the university environment with the library as an integral partner and leader. Also, a topic that is increasingly important: the library as publisher, with new institutional repositories tied to journal creation, curation, and management is examined with a discussion of the workflow and expertise necessary for the library to be successful and responsive to the research needs of its institution, and become a leader in providing publishing services to its faculty. A related topic, Web archiving in libraries is explored in a chapter that includes discussions on the process of establishing buy-in and legal permission, the policies and procedures, and the technology necessary for its success. All of these efforts require funding and chapters are included that address this need: finding funding outside of the university for support of the library is now a necessary and vital part of academic libraries: guidelines and steps for how to write a grant and be successful at obtaining outside funds. A second chapter deals with the problem of developing a grant-seeking culture in the library, what some of the barriers are to the grant-writing process and how to create a reward system for a grant-writing culture. The volume concludes with two case studies related to implementing research data management services at two liberal arts colleges. They demonstrate that the integration of data management services for undergraduate and faculty research in liberal arts colleges is just as important as it is for the large research universities, and that new service models should be incorporated so that all librarians and library staff participate in this integration in their duties and responsibilities. It is hoped that this volume, and the series in general, will be a valuable and exciting addition to the discussions and planning surrounding the future directions, services, and careers in the twenty-first-century academic library.