If you are wondering what mobile technology adoption means for your library or how to get started, Mobile Technologies for Every Library will answer your questions! *Wondering what the opportunities and pitfalls are of mobile technology use in libraries? This book will answer these questions. *Thinking of starting a mobile program in your library? Want to improve on existing services or add new ones? This book will answer your questions about platforms, options, security, best practices and more. The book will preview many useful apps for libraries. Web links and resources are also included. Chapter coverage includes history and existing types of mobile technologies, mobile devices and supporting technology, ways to provide mobile technology for your users, a survey of currently available apps, ways to use mobile technology for library work, best practices, and future directions. Each chapter is organized by subtopics with tips and examples from real library programs to help you get started.

Management: Innovative Practices for Archives and Special Collections explores the kinds of challenges that managers of archival programs face today and how those challenges can be met to achieve optimal results while working within existing resources. The book features thirteen case studies that demonstrate solutions to both traditional management concerns as well as new issues and opportunities presented by changes in technology and organizational environments. The featured case studies are: 1) "We'll Never Let You Retire!": Creating a Culture of Knowledge Transfer 2) Raising Cash and Building Connections: Using Kickstarter to Fund and Promote a Cultural Heritage Project 3) A Winning Combination: Internships and High-Impact Learning in Archives 4) A Thief in Our Midst: Special Collections, Archives and Insider Theft 5) Tackling the Backlog: Conducting a Collections Assessment on a Shoestring 6) A Platform for Innovation: Creating the Labs Environment at the National Archives of Australia 7) Setting Our Own Agenda: Managing the Merger of Archives and Special Collections 8) Taking Control: Managing Organizational Change in Archives 9) Implementing Pre-Custodial Processing: Engaging Organizations to Invest Resources in their Records 10) Building Effective Leaders: Redesigning the Archives Leadership Institute 11) From Evaluation to Implementation: Selecting Archival Management Software 12) More Bang for the Buck: Sharing Personnel and Resources Across Institutions 13) "Make a New Plan, Stan": Useful and Painless Strategic Planning The collected case studies present pragmatic approaches to challenges and opportunities that are common to organizations of all sizes and types. Their common focus is on building stronger archival programs by making effective use of people, technology, and resources while working within organizational requirements and constraints. The volume will be useful to those working in archives and special collections as well as other cultural heritage organizations, and provides ideas ranging from the aspirational to the immediately implementable. It also provides students and educators in archives, library, and public history graduate programs a resource for understanding the issues facing managers in the field today and the kinds of strategies archivists are using to meet these new challenges.

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Library Volunteers Welcome! Strategies for Attracting, Retaining and Making the Most of Willing Helpers brings together 30 chapters from librarians and academics across the United States who've served as: board members for library organizations; heads of special collections; state library consultants; directors of state library associations; outreach coordinators; archivists; researchers; presenters at conferences; and other positions. Many are previous contributors to anthologies, professional journals, and have published their own books, several have won awards for their innovative programs and service, have degrees and work experience beyond librarianship, and volunteers within their communities. Volunteers are a crucial component of a library and finding the right people, keeping them, motivating them and pairing them with the right projects is challenging; this anthology is for librarians seeking to better their libraries.

Carol Smallwood's The Complete Guide to Using Google in Libraries, Volume 1: Instruction, Administration, and Staff Productivity explores how Google's suite of tools, from Google Docs (now Google Drive), Google Scholar, Hangout, Forms, and others made freely available to the Internet Community can be used by libraries to expand the role of digital operations in the management of library materials, to communicate with their patrons and collaborators, to exploit the resources on the Web, and many others. The book has 29 chapters organized into sections that focus on ways that Google's suite of tools can be applied to address problems in a specific area of library concern. The section headings are: Library Instruction for Users; Collaboration within and among libraries; Library Administration; Collection Management; and Library Productivity. In each topical area, the chapters show how librarians are taking advantage of these tools to change the way that their library works. All of this without the burden of an additional bill to pay. Through these carefully selected case studies from real libraries, you will be able to learn about the surprising and powerful potential that exists through Google tools to improve library operations.

Carol Smallwood's The Complete Guide to Using Google in Libraries, Volume 1: Instruction, Administration, and Staff Productivity explores how Google's suite of tools, from Google Docs (now Google Drive), Google Scholar, Hangout, Forms, and others made freely available to the Internet Community can be used by libraries to expand the role of digital operations in the management of library materials, to communicate with their patrons and collaborators, to exploit the resources on the Web, and many others. The book has 29 chapters organized into sections that focus on ways that Google's suite of tools can be applied to address problems in a specific area of library concern. The section headings are: Library Instruction for Users; Collaboration within and among libraries; Library Administration; Collection Management; and Library Productivity. In each topical area, the chapters show how librarians are taking advantage of these tools to change the way that their library works. All of this without the burden of an additional bill to pay. Through these carefully selected case studies from real libraries, you will be able to learn about the surprising and powerful potential that exists through Google tools to improve library operations.

Description: Innovative Practices for Archives and Special Collections explores how archives of different sizes and types can enhance the accessibility of their holdings. The book uses eleven case studies to demonstrate innovative ideas that could be transferred into many other settings. Case studies cover 1.Crowdsourcing the Description of Collections 2.Early Experiences with Implementing EAC-CPF 3.Conducting a Comprehensive Survey to Reveal a Hidden Repository 4.Getting a Diverse Backlog of Legacy Finding Aids Online 5.A Collaborative Standards-Based Approach to Creating Item-Level Metadata for Digitized Archival Materials 6.Creating Policies and Procedures for Mandatory Arrangement and Description by Records Creators 7.Collaboration in Cataloging: Sourcing Knowledge from Near and Far for a Challenging Collection 8.Using LibGuides to Rescue Paper Ephemera from the Bibliographic Underbrush 9.Describing Records, People, Organizations and Functions: The Empowering the User Project's Flexible Archival Catalogue 10.Integrating Born-Digital Materials into Regular Workflows 11.Describing Single Items for Discovery and Access These successful and innovative practices will help archivists and special collections librarians better describe their collections so that they can be successfully accessed and users can locate the right materials. Readers can use these as models, sources of inspiration, or starting points for new discussions. The volume will be useful to those working in archives and special collections as well as other cultural heritage organizations, and provides ideas ranging from those that require long-term planning and coordination to ones that could be immediately implemented. It also provides students and educators in archives, library, and public history graduate programs a resource for understanding the variety of ways materials are being described in the field today and the kinds of strategies archivists are using to ensure collections can be found by the people who want to use them.

Reference and Access: Innovative Practices for Archives and Special Collections explores how archives of different sizes and types are increasing their effectiveness in serving the public and meeting internal needs. The book features twelve case studies that demonstrate new ways to interact with users to answer their questions, provide access to materials, support patrons in the research room, and manage reference and access processes. The featured case studies are 1.Building Bridges: Closing the Divide between Minimally Processed Collections and Researchers 2.Managing Risk with a Virtual Reading Room: Two Born-Digital Projects 3.Improvements on a Shoestring: Changing Reference Systems and Processes 4.Twenty-First Century Security in a Twentieth-Century Space: Reviewing, Revising and Implementing New Security Practices in the Reading Room 5.Talking in the Night: Exploring Webchats to Serve New Audiences 6.A Small Shop Meets a Big Challenge: Finding Creative Ways to Assist the Researchers of the Breath of Life Archival Institute for Indigenous Languages 7.The Right Tool at the Right Time: Implementing Responsive Reproduction Policies and Procedures 8.Going Mobile: Using iPads to Improve the Reading Room Experience 9.Beyond "Trial by Fire": Towards A More Active Approach to Training New Reference Staff 10.Access for All: Making Your Archives Website Accessible for People with Disabilities 11.No Ship of Fools: A Digital Humanities Collaboration to Enhance Access to Special Collections 12.Websites as a Digital Extension of Reference: Creating a Reference and IT Partnership for Web Usability Studies Each of these case studies deconstructs reference and access services into their essential elements: interacting with people who have questions, providing access to materials that meet researcher needs, assisting researchers as they use materials, and managing the processes needed to support reference and access. The volume will be useful to those working in archives and special collections as well as other cultural heritage organizations, and provides ideas ranging from the aspirational to the immediately implementable. It also provides students and educators in archives, library, and public history graduate programs a resource for understanding the issues driving change in the field today and the kinds of strategies archivists are using to meet these new challenges.

Of the many themes occurring in young adult literature, one that bears more extensive exploration is the adolescent-animal connection. Although substantial critical commentary has addressed children's animal stories and animals in adult fiction, very few studies have been devoted to adolescent-animal encounters. In Animals in Young Adult Fiction, Walter Hogan examines several hundred novels and stories to explore the ways in which animals are represented in these works. In additional to providing an historical survey, Hogan looks at both realistic fiction and speculative works, including fantasy, supernatural, horror, and science fiction. Hogan reviews stories that feature wild animal encounters, stories centered on relationships with horses, dogs, and other working and performing animals, and those featuring relationships with pets. Drawing upon established scholarship, this book examines human-animal relationships from multiple angles, making it an invaluable resource for librarians, teachers, and students of children's and young adult literature.

Membership marketing and management is an ever more demanding role within the institutions served-meeting fiscal demands, keeping pace with online marketing opportunities, and making data-driven decisions. The demands are diverse and ever-changing. This book addresses all aspects of management, expectations and productivity of a membership program in the digital age. Benchmarking, best practices and realistic outcomes are presented. Membership Marketing In The Digital Age is a membership manager's reference book to what works and how on relevant topics such as: *Member acquisition *Membership planning and projections *Membership retention and renewals *Membership servicing, engagement and loyalty It features over seventy illustrations including reproductions of marketing pieces and management tools used by leading museums and libraries across the country. Here's a book that will help your museum or library generate many times the purchase price through better practices that will increase your membership many times over.

The Small Library Manager s Handbook is for librarians working in all types of small libraries. It covers the everyday nuts-and-bolts operations that all librarians must perform. Following an introduction, 27 chapters are arranged in six major parts: .Management (including staffing, working with volunteers, and annual reports) .Marketing (including social networking and how to prove your library s worth to your boss) .Money (including budgeting and grant writing) .Services (including reference and circulation) .Collection Development (including assessment and weeding), and .Professional Development (including free webinars, YouTube videos, and networking) Each chapter is written by an expert. The chapter authors work in academic, public and special libraries. They work in hospitals, prisons, museums, colleges, courthouses, and corporations. Their libraries consist of books across the Library of Congress or Dewey Decimal system, and they work in specialized libraries that use a limited range of cataloging possibilities. Librarians in small libraries wear many hats. This handbook written by experts who are small librarians themselves will help all small librarians to do multiple jobs at the same time."

With the invention of desktop computers, electronic learning or e-learning has become a convenient learning tool of choice for individuals with busy schedules. For the past several years, there has been a continuous stream of much needed innovation in the use of e-learning and these have now become second nature to both e-learning providers and users. But just as e-learning has enhanced and enriched our lives, challenges have increased as the creation of courses and e-learning material evolve. Technology, although it makes our lives easier, can come with a "not so affordable" price tag. As creators of e-learning content, after raising money to provide a costly e-learning initiative, how do we know if our customers or target audience are really learning? Who is going to maintain the technology? Who will subsidize the upkeep costs? How do we know if there is a better product on the horizon that can do it more cheaply and with more advanced technology infrastructure? E-learning and Business Plans: National and International Case Studies provides a comprehensive view on how to develop non-profit business plans for both small and large-scale e-learning projects. Editors Tiffini Travis and Elaina Norlin present both national and international case studies covering many elements of a typical non-profit business plan and reveal the experiences individuals have had while developing their project. This book will be useful to professionals, non-profit organizations, and academic researchers who are currently considering working on large-scale e-learning or high cost/high risk projects. While many issues are library-related, the book is relevant to non-librarians as well.

Membership marketing and management is an ever more demanding role within the institutions served-meeting fiscal demands, keeping pace with online marketing opportunities, and making data-driven decisions. The demands are diverse and ever-changing. This book addresses all aspects of management, expectations and productivity of a membership program in the digital age. Benchmarking, best practices and realistic outcomes are presented. Membership Marketing In The Digital Age is a membership manager's reference book to what works and how on relevant topics such as: *Member acquisition *Membership planning and projections *Membership retention and renewals *Membership servicing, engagement and loyalty It features over seventy illustrations including reproductions of marketing pieces and management tools used by leading museums and libraries across the country. Here's a book that will help your museum or library generate many times the purchase price through better practices that will increase your membership many times over.

Urgent Archives argues that archivists can and should do more to disrupt white supremacy and hetero-patriarchy beyond the standard liberal archival solutions of more diverse collecting and more inclusive description. Grounded in the emerging field of critical archival studies, this book uncovers how dominant western archival theories and practices are oppressive by design, while looking toward the the radical politics of community archives to envision new liberatory theories and practices. Based on more than a decade of ethnography at community archives sites including the South Asian American Digital Archive (SAADA), the book explores how members of minoritized communities activate records to build solidarities across and within communities, trouble linear progress narratives, and disrupt cycles of oppression. Caswell explores the temporal, representational, and material aspects of liberatory memory work, arguing that archival disruptions in time and space should be neither about the past nor the future, but about the liberatory affects and effects of memory work in the present. Urgent Archives extends the theoretical range of critical archival studies and provides a new framework for archivists looking to transform their practices. The book should also be of interest to scholars of archival studies, museum studies, public history, memory studies, gender and ethnic studies and digital humanities.

Archival Silences demonstrates emphatically that archival absences exist all over the globe. The book questions whether benign 'silence' is an appropriate label for the variety of destructions, concealment and absences that can be identified within archival collections. Including contributions from archivists and scholars working around the world, this truly international collection examines archives in Australia, Brazil, Denmark, England, India, Iceland, Jamaica, Malawi, The Philippines, Scotland, Turkey and the United States. Making a clear link between autocratic regimes and the failure to record often horrendous crimes against humanity, the volume demonstrates that the failure of governments to create records, or to allow access to records, appears to be universal. Arguing that this helps to establish a hegemonic narrative that excludes the 'other', this book showcases the actions historians and archivists have taken to ensure that gaps in archives are filled. Yet the book also claims that silences in archives are inevitable and argues not only that recordkeeping should be mandated by international courts and bodies, but that we need to develop other ways of reading archives broadly conceived to compensate for absences. Archival Silences addresses fundamental issues of access to the written record around the world. It is directed at those with a concern for social justice, particularly scholars and students of archival studies, history, sociology, international relations, international law, business administration and information science.

Snapchat, a new photo and video sharing mobile app logs over 400 million messages every day. Instagram, a similar mobile app boasts over 130 million users. And the 6-second video-making app Vine has skyrocketed to 40 million users within its first year. Discover how you can leverage the popularity of these new mobile social applications for your library by joining these social networks and creating engaging content. Learn how to encourage library patrons to create their own content and tag it with the library's location. Mobile Social Marketing in Libraries walks you through the process of planning, creating, and sharing mobile social marketing content for your library. This practical handbook leads readers through the process of planning, creating, and sharing mobile social marketing content for their library, offering insight into the essentials of using mobile social marketing apps in the context of library engagement. Successfully advertise a new series of programs, promote traditional resources, and place a hand on the pulse of the library's service community with steps included in this book including: *How to Create a Teen Library Tumblr *How to Use Snapchat for Library Social Media Marketing *How to Provide Reader's Advisory Through Instagram *How to Use Instagram for Library Marketing *How to Use Vine for Library Instruction *How to Host a Library Contest for Twitter *How to Create a Facebook Group for a Library Book Club

With "triggered" as Google's most searched word of 2016, trigger warnings have become a prevalent yet controversial concept in American higher education and society. As the debate over the value and place of triggering material continues, Trigger Warnings: History, Theory, Context provides the historical context and theoretical analysis of the use of trigger and content warnings in academia. This important edited collection examines the history, theories, and ethics of trigger warnings and presents case studies from instructors and students describing instances when trigger warnings were and were not used. By exploring the issue through several scholarly lenses and providing examples of when trigger warnings may or may not be used effectively, Trigger Warnings provides rigorous analysis of the controversy

Snapchat, a new photo and video sharing mobile app logs over 400 million messages every day. Instagram, a similar mobile app boasts over 130 million users. And the 6-second video-making app Vine has skyrocketed to 40 million users within its first year. Discover how you can leverage the popularity of these new mobile social applications for your library by joining these social networks and creating engaging content. Learn how to encourage library patrons to create their own content and tag it with the library's location. Mobile Social Marketing in Libraries walks you through the process of planning, creating, and sharing mobile social marketing content for your library. This practical handbook leads readers through the process of planning, creating, and sharing mobile social marketing content for their library, offering insight into the essentials of using mobile social marketing apps in the context of library engagement. Successfully advertise a new series of programs, promote traditional resources, and place a hand on the pulse of the library's service community with steps included in this book including: *How to Create a Teen Library Tumblr *How to Use Snapchat for Library Social Media Marketing *How to Provide Reader's Advisory Through Instagram *How to Use Instagram for Library Marketing *How to Use Vine for Library Instruction *How to Host a Library Contest for Twitter *How to Create a Facebook Group for a Library Book Club

This collection of essays is designed to challenge working administrators and researchers to look more closely at their operations and consider again how they develop people and the organizations in which they work. It leads off with an article on skill development in reference service using a holistic approach to analyze reference in context. Then comes an article on the importance of organizational culture in defining service organizations in general and libraries in particular. It argues that when one considers libraries in this light, the importance of a strong ethical framework becomes evident in our institutions. The third article looks at advice networks, and addresses the importance that contacts within and outside of the library in which we work and within and outside of our profession play on individual's receptivity to innovation. The next three articles relate to personnel matters. The first discusses issues relating to the relationship between faculty status and tenure and salaries in academic libraries. This is followed by a piece that looks at the development of leaders for small, rural libraries, most of whom will not have formal training in librarianship. A third piece analyzes the criteria for selecting academic library directors that are considered important by those administrators who oversee this key leadership position. We then close with an article that looks at the validity of SERVQUAL as applied to a large public library system. LibQUAL+, an adaptation of SERVQUAL designed for use in academic libraries has become a staple in our literature for years, but there is little available that really turns a critical eye to the use of this important tool. This article will perhaps begin a healthy discussion about how this tool is applied in our libraries and how the results have been used in library operations. As always, this volume of Advances attempts to look at what it is we do as managers and to bring research and theory into our operations. It is designed to combine the practical and the theoretical in a way that will inform working managers and provide interesting questions for those engaged in research about library organizations.

As fast-paced technical changes are transforming the field of information science, this book explores in depth the early stages of the field through the history of the American Society for Information Science (ASIS), which began in 1937 as the American Documentation Institute (ADI). ADIs early years coincided with the period when the organization, communication, and retrieval of information began to undergo critical changes. At this time, its appointed members represented the scientific and scholarly elite of the country. ADI offered innovative services that allowed research workers to obtain published information from remote sources and initiated a new channel for distribution of unpublished data. Only in the early 1950s did ADI become a membership organization. Examining this period, Irene Farkas-Conn raises important questions: How did the ADI come about? Did its founding signal the beginning of a new profession? Was it then, or still now, a technology-driven organization? Bringing together her knowledge of organizations, insights gained from interviews with key actors, and analysis of archival collections and private papers, she reconstitutes the emergence of the field as the history of ASIS is covered. Beginning with a detailed survey of the post-World War I period that preceded the creation of ADI covering topics such as the impact of national science, the introduction of microfilm for dissemination of scientific and scholarly information, copywright and documentation in the mid-1930s, she leads up to a discussion of the establishment and early years of the institute. The next sections covering World War II and the post-war period bring out the tie between the organization of wartime research and development and scientific communication, which contributed to the winning of the war. The concept of a Scientific Information Institute that would embrace bibliography, announcement, and distribution of scientific work, which Watson Davis developed in the 30s, was being realized in the postwar period when the cumulated results of wartime research had to be made avaliable to the public under presidential order. The remaining chapters chart international interests, restructuring of the institute, and the role of government and the profession in a changed society. The book includes a selected bibliography embodied in the endnotes and an index.

This enlightening new book in the Practical Guides for Librarians series presents the practicalities of developing, implementing, and evaluating use-driven acquisition (UDA) in academic and special libraries, from the multi-dimensional perspectives of collections, acquisitions, and e-resources. Now that UDA is a proven method of collection management being utilized by an array of libraries around the globe, the need for a straightforward, uncomplicated guidebook is more essential than ever. This book is both a reference source and a guide for current and future librarians. In addition to chapters highlighting e-book, print, and article-level UDA plans, the book will also include considerations for budgeting, interlibrary loan, consortia UDA, ongoing management and assessment strategies, and stimulating future trends. Of special interest are project management cycles detailing each phase and steps of implementing UDA plans, and relevant case studies involving librarians and vendors who have established UDA plans in libraries of various types and sizes. This book provides a practical methodology for setting up use-driven acquisitions plans to acquire access to print and e-books for users in academic and special libraries. Every chapter covers important collection development and budgeting objectives of the library, and proposes methods to assess cost and usage of the content received to determine effectiveness and potential modifications to UDA plans. Practical features that can be used in day-to-day operations include: * Project management lifecycle with phases and steps for successful implementation * Sample reports and executive summaries for administrators * Marketing and branding strategies * Step-by-step checklists * Assessment tools and examples * Multiple case studies of various types of libraries, including budgets and current UDA policies * Evaluative survey questions * Interview transcripts * Glossary of terms and acronym explanations

Although privacy is one of the core tenets of librarianship, technology changes have made it increasingly difficult for libraries to ensure the privacy of their patrons in the 21st century library. This authoritative LITA Guide offers readers guidance on a wide range of topics, including * Foundations of privacy in libraries * Data collection, retention, use, and protection * Laws and regulations * Privacy instruction for patrons and staff * Contracts with third parties * Use of in-house and internet tools including social network sites, surveillance video, and RFID

Because organizations constantly interact with their environments, they respond to environmental pressures through an adaptation process that matches environmental exigencies with organizational capabilities. Snunith Shoham conducted an empirical study of the ways in which six California public libraries responded to changes in available resources and the composition of the populations they served during the 1970s. The author discusses the various techniques the libraries employed to influence their environment and the internal changes they made to adjust to a changed environment. Finally, Shoham suggests that the library director determines the library's response to change, the services it will provide, and its future goals and direction.

A master storyteller, John Marsden is Australia's best known writer for young adults. Marsden first found success with the publication of So Much To Tell You. Since then he has gone on to publish many popular and well-recognized titles, including those in the Tomorrow Series and The Ellie Chronicles. In his books, Marsden explores adolescents caught in a world of opposites, of innocence and guilt, idealism and realism, and joy and despair. Marsden's world view and his faith in adolescents serve as the backdrop for John Noell Moore's critical readings of Marsden's major novels. In John Marsden: Darkness, Shadow, and Light, Moore investigates the full spectrum of Marsden's work, beginning with the author's life as a teacher and writer. Throughout the book, Moore weaves together Marsden's recurring themes, chief among them writing and storytelling as ways of constructing identity in the transition from childhood to adulthood and the ability of young adults to endure hardships and overcome seemingly insurmountable odds. The book is a valuable addition to the current scholarship on young adult literature and will be welcomed by middle and high school English teachers and students alike.

Known for her commitment to excellence in education, Sharon Draper was named National Teacher of the Year in 1997. In 1994 her first novel, Tears of a Tiger, was published, and since then she has written more than fifteen books for middle and high school readers. Tears of a Tiger received the John Steptoe Award for New Talent, and her novels Forged by Fire and Copper Sun have both won the Coretta Scott King Award. Most of her books have been featured on the American Library Association Best Books list, their Top Ten Quick Pick list, and IRA's Young Adult Choice list. In Sharon M. Draper: Embracing Literacy, author KaaVonia Hinton reveals how Draper became an exceptional teacher and writer, and how she uses her writing to urge young people to embrace literacy. Hinton also explores how Draper has made a lasting contribution to the field of young adult literature. This book-length study examines both her life and work and will benefit all students, teachers, and scholars in the field of young adult literature.