Volume 8 of the series Creating the 21st-Century Academic Library is focused on new services, directions, job duties and responsibilities for librarians in academic libraries of the 21st century. Topics include research data management services, web services, improving web design for library interfaces, cooperative virtual reference services, directions on research in the 21st-century academic library, innovative uses of physical library spaces, uses of social media for disseminating scholarly research, information architecture and usability studies, the importance of special collections and archival collections, and lessons learned in digitization and digital projects planning and management. Data management services are highlighted in the context of a consortium of smaller liberal arts and regional institutions who share a common institutional repository. Survey research plays a role in a number of chapters. One provides insight into how academic libraries are currently approaching web services, web applications, and library websites. A second survey is used to explore the role of librarians as web designers, and provides detailed information related to job titles, job duties, time percentages related to duties, and other duties outside of web design. Comments of those surveyed are included and make interesting reading and a deeper understanding of this new function in libraries. More generally, is a survey study exploring how librarians feel about the changes that are currently happening within the profession, as well as how these changes have personally affected their job duties and their current job assignments. Case studies are include one that features QuestionPoint in the context of a cooperative virtual reference service; another shows how research and scholarship can be disseminated using social media tools such as blogs, Twitter, ResearchGate and Google Scholar, among others; a other studies explore the importance of user engagement and buy-in before moving forward on digitization; and one shows how information architecture and usability emerge from the redesign of a public library website and whose successful completion involves user surveying, focus groups, peer site reviews, needs analysis, and usability testing. Two chapters deal with the changing legal context: the importance and understanding of copyright and author rights in the 21st-century academic library, and the basics Family Educational Rights and Privacy Act (FERPA). It is hoped that this volume, and the series in general, will be a valuable and exciting addition to the discussions and planning surrounding the future directions, services, and careers in the 21st-century academic library.

The new ACRL information literacy concepts brings renewed interest in information literacy instruction and skills for librarians. The New Information Literacy Instruction: Best Practices offers guidance in planning for and implementing information literacy instruction programs in a wide range of instructional situations, including: *Course-related instruction *Freshman composition courses *Professional medical education *New course development and delivery *One-shot sessions *Formal, credit courses *Distance education *Visual literacy *and more * As librarians take a new look at information literacy instruction, this essential book will help guide you in creating and maintaining a quality instruction program.

Global society needs the new fields of Knowledge Management/Knowledge Services, Organization Development, Diversity & Inclusion, and Conversational Leadership. They are remarkable tools, management methodologies, and personally rewarding techniques for working professionals, managers, and all levels of leadership. These new fields described in this book, enable the highest levels of knowledge sharing and workplace success.

Managing Library Technology introduces library workers (including non-technical managers, tech administrators and even "accidental technologists") to core concepts in technology management and provides strategies that will enable them to master the basics of library tech. The content of the book is taken from the author's popular American Library Association -approved Certified Public Library Administrator course, "Management of Technology," and is geared to the needs of all kinds of libraries. The book contains easy-to-follow exercises and tools that have been tested in real-world situations with students as they tackled their own evaluation, planning and management challenges. Readers are also given a roadmap to create a technology plan for their library-even if they have no direct technology background themselves. This book helps library workers understand the underpinnings of technology and how to powerfully manage tech to serve patrons and staff alike. Readers will learn: *How libraries fit into the overall technology market *Strategies to future-proof library technology efforts *Approaches to technology planning that stick - and strategies to keep the plan on track *Skills to understand technology investments by understanding the total costs of ownership and the specialized library return on technological investment *How to collect and use useful data and statistics without being overwhelmed *How to stay current, knowledgeable and comfortable with rapid technological change

The field of librarianship has undergone traumatic shifts (mostly downward) due to the global financial meltdown that began in the fall of 2008. Libraries have been deeply affected by the worst recession since the Great Depression. While "Advances in Librarianship" endeavors to identify trends and innovations, the trend addressed in this volume is admittedly not a happy one. The current climate does however, present opportunities for analysis, and far reaching searches for solutions and innovations that can alleviate the challenges created by the clash of fiscal retrenchment with steadily increasing use of libraries. Therefore this volume addresses the ripple effects of the economic recession from the point of view of librarianship, the need for advocacy, and the necessity to tout the value that libraries bring to their communities. Chapters focus on identifying means to change library and library related organizations so that they focus on distinctive assets and strengths, use free or low cost resources and technologies, and position themselves to take advantage of collaborative initiatives.

Managing the one-person library provides a useful and needed resource for solo librarians confronted with the challenges of running a small library. The author uniquely focuses on topics encountered by solo librarians, such as IT troubleshooting and library security. Chapters on library management, collection development, serials management, and library marketing are included to enable solo librarians to easily manage day-to-day operations in these areas, and advise on how to respond to any challenges that should (and will) arise. This book will provide a much-needed resource manual that will allow solo librarians of all backgrounds, and paraprofessionals, to manage their collections as effectively as their larger librarian counterparts.
Written by a librarian with extensive solo library management in the fieldTargeted to all types of solo librarians (e.g., medical, law, academic)Essential reading for paraprofessional librarians who manage one-person libraries

Exhibiting the Archive examines the role that exhibition plays in archives and analyses the impact they are understood to have on how users and visitors experience the archive. Drawing on research conducted in Europe, North America and Australia, the book analyses the key theoretical and social influences on exhibition-making in archives today and discusses the role of exhibitions in the archives of tomorrow. This is the first in-depth study to consider exhibition as more than outreach or advocacy: it frames exhibition as an encounter with archives and with people, and interprets it as a mechanism for change within the archive. Against a backdrop of increasing digital activity, Lester asks what experience within the physical space of the archive could be. Drawing on ideas of spatiality and embodiment, as well as social justice and activism, Lester considers the role of exhibitions within the physical archive and the part they can play in reshaping how experience is understood to happen within it. Exhibiting the Archive offers a new perspective on the archive that will be of interest to academics and students engaged in the study of archives and records. The discussions of cutting-edge practice offer new insights into how exhibitions are conceived and made, and will therefore be of interest to practitioners around the world.

Over 52 million tablet devices were sold during the fourth quarter of 2012 and sales are predicted to continue to increase in years to come. These lightweight mobile computing devices are quickly becoming an integral part of patrons' everyday lives. Libraries are responding by incorporating them into their programs and services. Using Tablets and App in Libraries outlines how libraries can support this new BYOD (bring your own device) culture including offering app events and instruction, installing mounted tablets within the library, offering tablet lending programs, initiating tablet training programs for staff, and ways to evaluate and use quality apps. Discover how you can implement a successful tablet program in your library. Through this comprehensive guide, readers will learn: * How to integrate the potential of tablet technology into existing library programs and staff workflows *How to Host a Staff Training Technology Petting Zoo *How to provide tablet support and training for your patrons *How to use tablets in your story time and other children's programming *How to circulate tablets in your library *How to use tablets to promote library services *How to use tablets in your physical spaces to provide and gather information

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What would a synthetic theory of Digital, Media and Information Literacy (DMIL) look like? Radical Information Literacy presents, for the first time, a theory of DMIL that synthesises the diversity of perspectives and positions on DMIL, both in the classroom and the workplace, and within the informal learning processes of society. This title is based on original analysis of how decisions are made about the relevance of information and the other resources used in learning, showing how society has privileged objective approaches (used in rule-based decision making) to the detriment of subjective and intersubjective perspectives which promote individual and community contexts. The book goes on to analyse the academic and popular DMIL literature, showing how the field may have been, consciously or unwittingly, complicit in the objectification of learning and the disempowerment of individuals and communities. Alternative ways of conceiving the subject are then presented, towards a reversal of these trends.
Synthesises key theorists of digital, media and information literacy and information behaviourIncludes the field of community informatics Conducts a bibliometric analysis of a broad spectrum of writings on digital, media and information literacy, analysing the connections between them and the frames of DMIL within which they are located"

If you are wondering what mobile technology adoption means for your library or how to get started, Mobile Technologies for Every Library will answer your questions! *Wondering what the opportunities and pitfalls are of mobile technology use in libraries? This book will answer these questions. *Thinking of starting a mobile program in your library? Want to improve on existing services or add new ones? This book will answer your questions about platforms, options, security, best practices and more. The book will preview many useful apps for libraries. Web links and resources are also included. Chapter coverage includes history and existing types of mobile technologies, mobile devices and supporting technology, ways to provide mobile technology for your users, a survey of currently available apps, ways to use mobile technology for library work, best practices, and future directions. Each chapter is organized by subtopics with tips and examples from real library programs to help you get started.

Carol Smallwood's The Complete Guide to Using Google in Libraries, Volume 1: Instruction, Administration, and Staff Productivity explores how Google's suite of tools, from Google Docs (now Google Drive), Google Scholar, Hangout, Forms, and others made freely available to the Internet Community can be used by libraries to expand the role of digital operations in the management of library materials, to communicate with their patrons and collaborators, to exploit the resources on the Web, and many others. The book has 29 chapters organized into sections that focus on ways that Google's suite of tools can be applied to address problems in a specific area of library concern. The section headings are: Library Instruction for Users; Collaboration within and among libraries; Library Administration; Collection Management; and Library Productivity. In each topical area, the chapters show how librarians are taking advantage of these tools to change the way that their library works. All of this without the burden of an additional bill to pay. Through these carefully selected case studies from real libraries, you will be able to learn about the surprising and powerful potential that exists through Google tools to improve library operations.

As discussions about the roles played by information in economic, political, and social arenas continue to evolve, the need for an intellectual primer on information ethics that also functions as a solid working casebook for LIS students and professionals has never been more urgent. This text, written by a stellar group of ethics scholars and contributors from around the globe, expertly fills that need. Organized into twelve chapters, making it ideal for use by instructors, this volume from editors Burgess and Knox: thoroughly covers principles and concepts in information ethics, as well as the history of ethics in the information professions; examines human rights, information access, privacy, discourse, intellectual property, censorship, data and cybersecurity ethics, intercultural Information ethics, and global digital citizenship and responsibility; synthesizes the philosophical underpinnings of these key subjects with abundant primary source material to provide historical context along with timely and relevant case studies; features contributions from John M. Budd, Paul T. Jaeger, Rachel Fischer, Margaret Zimmerman, Kathrine A. Henderson, Peter Darch, Michael Zimmer, and Masooda Bashir, among others; and offers a special concluding chapter by Amelia Gibson that explores emerging issues in information ethics, including discussions ranging from the ethics of social media and social movements to AI decision making. This important survey will be a key text for LIS students and an essential reference work for practitioners.

Of the many themes occurring in young adult literature, one that bears more extensive exploration is the adolescent-animal connection. Although substantial critical commentary has addressed children's animal stories and animals in adult fiction, very few studies have been devoted to adolescent-animal encounters. In Animals in Young Adult Fiction, Walter Hogan examines several hundred novels and stories to explore the ways in which animals are represented in these works. In additional to providing an historical survey, Hogan looks at both realistic fiction and speculative works, including fantasy, supernatural, horror, and science fiction. Hogan reviews stories that feature wild animal encounters, stories centered on relationships with horses, dogs, and other working and performing animals, and those featuring relationships with pets. Drawing upon established scholarship, this book examines human-animal relationships from multiple angles, making it an invaluable resource for librarians, teachers, and students of children's and young adult literature.

With the invention of desktop computers, electronic learning or e-learning has become a convenient learning tool of choice for individuals with busy schedules. For the past several years, there has been a continuous stream of much needed innovation in the use of e-learning and these have now become second nature to both e-learning providers and users. But just as e-learning has enhanced and enriched our lives, challenges have increased as the creation of courses and e-learning material evolve. Technology, although it makes our lives easier, can come with a "not so affordable" price tag. As creators of e-learning content, after raising money to provide a costly e-learning initiative, how do we know if our customers or target audience are really learning? Who is going to maintain the technology? Who will subsidize the upkeep costs? How do we know if there is a better product on the horizon that can do it more cheaply and with more advanced technology infrastructure? E-learning and Business Plans: National and International Case Studies provides a comprehensive view on how to develop non-profit business plans for both small and large-scale e-learning projects. Editors Tiffini Travis and Elaina Norlin present both national and international case studies covering many elements of a typical non-profit business plan and reveal the experiences individuals have had while developing their project. This book will be useful to professionals, non-profit organizations, and academic researchers who are currently considering working on large-scale e-learning or high cost/high risk projects. While many issues are library-related, the book is relevant to non-librarians as well.

From the Forward by Michael Lesk: Google has now developed services far beyond text search. Google software will translate languages and support collaborative writing. The chapters in this book look at many Google services, from music to finance, and describe how they can be used by students and other library users. Going beyond information resources, there are now successful collaboration services available from Google and others. You can make conference calls with video and shared screens using Google Hangouts, Writing documents with small numbers of colleagues often involved delays while each author in sequence took over the writing and made edits. Today Google Docs enables multiple people to edit the same document at once. An ingenious use of color lets each participant watch in real time as the other participants edit, and keeps track of who is doing what. If the goal is to create a website rather than to write a report, Google Sites is now one of the most popular platforms. Google is also involved in social networking, with services such as Google+ Other tools view social developments over time and space. The Google Trends service, for example, will show you when and where people are searching for topics. Not surprisingly, searches for "swimwear" peak in June and searches for "snowmobile" peak in January. The Complete Guide to Using Google in Libraries, Volume 2: Research, User Applications, and Networking has 30 chapters divided into four parts: Research, User Applications, Networking, Searching. The contributors are practitioners who use the services they write about and they provide how-to advice that will help public, school, academic, and special librarians; library consultants, LIS faculty and students, and technology professionals.

The Small Library Manager s Handbook is for librarians working in all types of small libraries. It covers the everyday nuts-and-bolts operations that all librarians must perform. Following an introduction, 27 chapters are arranged in six major parts: .Management (including staffing, working with volunteers, and annual reports) .Marketing (including social networking and how to prove your library s worth to your boss) .Money (including budgeting and grant writing) .Services (including reference and circulation) .Collection Development (including assessment and weeding), and .Professional Development (including free webinars, YouTube videos, and networking) Each chapter is written by an expert. The chapter authors work in academic, public and special libraries. They work in hospitals, prisons, museums, colleges, courthouses, and corporations. Their libraries consist of books across the Library of Congress or Dewey Decimal system, and they work in specialized libraries that use a limited range of cataloging possibilities. Librarians in small libraries wear many hats. This handbook written by experts who are small librarians themselves will help all small librarians to do multiple jobs at the same time."

Membership marketing and management is an ever more demanding role within the institutions served-meeting fiscal demands, keeping pace with online marketing opportunities, and making data-driven decisions. The demands are diverse and ever-changing. This book addresses all aspects of management, expectations and productivity of a membership program in the digital age. Benchmarking, best practices and realistic outcomes are presented. Membership Marketing In The Digital Age is a membership manager's reference book to what works and how on relevant topics such as: *Member acquisition *Membership planning and projections *Membership retention and renewals *Membership servicing, engagement and loyalty It features over seventy illustrations including reproductions of marketing pieces and management tools used by leading museums and libraries across the country. Here's a book that will help your museum or library generate many times the purchase price through better practices that will increase your membership many times over.

This book, first published in 1989, covers all aspects of sci-tech collection management. It analyses the planning, careful use of budgets and wise selections required to build a suitable collection.

This book, first published in 1984, is an effective guide to help librarians develop a more systematic and effective approach to dealing with overdues. The editors present statistical data on overdues, as well as successful tactics employed by various libraries to combat the persistent problem of overdue materials.

In this book, first published in 1989, educators, library administrators, and human resources managers will find helpful insights into the vital role they can play in attracting pro-active people to the profession, changing current library structures and staffing patterns to meet emerging information needs, and developing existing staff to cope with conflicting demands. Contributors to this valuable new book also explore the human resources implications of the changing mission of libraries; the challenges faced by public services; the need to reallocate, reclassify, and retain existing staff; and the increasingly important role that human resources specialists play in libraries in transition.

This book, first published in 1991, presents a variety of insightful perspectives on how proper human resources management strategies can provide library staff members at all levels with the skills needed for libraries of the future. The shift of the concept of management from control to development means that library administrators must adapt to a more inclusive definition of the human resources field. In addition to such administration activities as recruitment, wage and payroll management, and benefits, human resources management now encompasses all activities that promote greater job satisfaction and support the development of individuals within the context of the workplace. This valuable book examines some of the procedures that can help library managers identify the human resources in their organizations; design and implement programs, policies, and procedures to address these issues; and commit the necessary resources to support the full development of all library staff.

This book, first published in 1990, provides analysis - applicable to any library, regardless of size - for the training and development of library personnel. Contributors from varying types of libraries, from a small private woman's college to a multinational bibliographic utility, discuss training in busy public services departments, address vendor and in-house perspectives on training for online automated systems, and examine leadership training. This practical volume provides direction for library administrators who seek to establish a climate where well-trained staff confidently and consistently perform their jobs successfully.

In the seven chapters of this book, first published in 1991, the topics of planning and creativity as they apply to the management of academic libraries are discussed fully, with specific examples and detailed guidelines. Topics such as involving all members of the library staff in decision making and encouraging creativity in an unstable work environment are explored, as are new developments like performance measures.