Since there's no point in Twittering if no one acts on your tweets and there's no point in having a Facebook page with a million "likes" if library use doesn't increase, you'll welcome the eight best practices presented here because they will help your library both actually do social media in a way that matters and do it well. The successful strategies presented here range from the Vancouver Public Library's innovative use of Twitter to the United Nations Library's adoption of a social media policy to the Farmington, Connecticut Public Library's fantastic work using social media to reach teens who weren't using the library. Other libraries highlight their ventures into media including blogs, Pinterest, and social catalogs.

Strong archival programs are rare, in part because the archival field has not given sustained attention to program leadership and management issues over the years. As a consequence, many programs are underfunded and undersupported and lack sufficient space, staff, and other resources to carry out their immensely important work. This collection of essays from eight of the archival field's notably successful leaders provides first-hand accounts of how to carry out planning, build coalitions and alliances, garner resources, empower and inspire program personnel, change program direction, and take programs in new, dynamic directions.

There is an abundance of literature on archival theory, techniques, and practice, but leadership, program building, and related topics are seldom covered in archival literature. This collection of essays provides varying perspectives, insights, advice, caveats, and other helpful information based on the experiences of highly regarded professionals in the field who have actually developed and administered successful programs. They address such issues as how to define program success, the traits of a successful program, leadership traits, and similarities and differences between archival program and similar programs, such as libraries.

Because libraries are costly to build, the location of new library facilities, as well as closures or mergers of existing ones, must be carefully analyzed. Numerous factors must be taken into account, including community demographics and information needs, the closeness of the proposed library site to prospective users, the presence and proximity of other library facilities, the elasticity of user demand, and the accessibility of the location. This professional reference provides a complete discussion of library facility siting and relocation issues, discusses marketing concepts of relevance to library managers in siting library facilities, and offers practical advice on how to locate library facilities to most effectively serve the local population. The volume provides a thorough review of the history of library siting and library location research, and it examines statistical models for site selection. Special attention is given to the use of Geographic Information Systems, and the handbook includes several case studies, including examples from increasingly common examples from majority-minority library markets.

Libraries are a central feature of most communities. Because they are costly to build as well as to relocate, the location of library facilities must be carefully considered. Numerous factors determine the effective siting of library facilities. The demographic characteristics of the community help indicate how many people are likely to use the library and for what purposes; income levels help indicate the elasticity of demand for information; the presence and proximity of existing facilities further determines the likely market for the library; and the nature of transportation within the area dictates the accessibility of a proposed site. Moreover, siting decisions are not limited to the construction of new buildings, for librarians must also consider the expansion, merger, and closure of existing facilities. Library location theory is not well developed, and relevant literature has not heretofore been summarized conveniently.

As a professional reference, this handbook is a guide to the complex process of library facility siting and location. While the bulk of the volume provides practical information, the work also presents an historical and theoretical context for siting decisions. Chapter 1 examines some of the issues that shape the location of library facilities, such as the growth of electronic access to information and the debate over the library as a place; Chapter 2 offers a review of the spatial development of the American public library and the history of library facility siting; Chapter 3 reviews research on library location; Chapter 4 discusses statistical modelling; Chapter 5 provides a sample library location model for diverse urban environments; and Chapter 6 examines the value of Geographic Information System software in library siting decisions. An appendix of case studies and an extensive bibliography conclude the volume.

Global society needs the new fields of Knowledge Management/Knowledge Services, Organization Development, Diversity & Inclusion, and Conversational Leadership. They are remarkable tools, management methodologies, and personally rewarding techniques for working professionals, managers, and all levels of leadership. These new fields described in this book, enable the highest levels of knowledge sharing and workplace success.

Comprehensive planning has become an essential element in the management of the modern university library. The purpose of this book is to help those now engaged in this important management function by summarizing the history of academic library planning and analyzing its practice in a group of major libraries over the past several decades. The most significant changes confronting academic libraries for the past several decades have been technological, social, and economic. Strategic planning is used as the tool for making these libraries more responsive to their environments and for helping them anticipate and prepare for change. Stanton F. Biddle examines the extent to which strategic planning is being employed, analyzes the planning documents, and develops guidelines for improving the quality of future planning efforts. The volume begins with a discussion of strategic or long-range planning taken from the literature of management and organizational theory. The next chapter reviews the historical development of large academic libraries and the history of the application of contemporary management theories and practices to their administrations through the 1970s. The following chapter focuses on the widespread dissatisfaction with traditional approaches to library management in the 1960s and 1970s. The next two chapters compare library planning source documents, and the final chapter concludes with recommendations.

The digital age has transformed the structure and management of libraries around the world. With an increased focus on technology and its use in library management, library professionals seek the best practices and management systems to implement in specialized library settings. Special Library Administration, Standardization and Technological Integration presents the latest scholarly research on the existing and emerging trends in special library management including technological advancements, the importance of social media outlets, and the necessary professional practices to maintain efficiency and success within a library setting. This publication is an essential reference source for academicians, researchers, librarians, and advanced level students interested in the management of special libraries in the digital age.

Humanistic Management by Teamwork (HMBT) is a dynamic leadership paradigm that emphasizes employee development and the use of a team approach for executing organizational and mission-oriented strategies. In this book it is described in relation to global forces, megatrends, and national imperatives that influence the making of academic or university libraries. The authors discuss the need for reshaping the organization and implementing the team-based organizational design, along with issues of staffing, communication, supervision, and performance appraisal. Concrete examples are given to illustrate how HMBT works in actual library settings. Bibliographies at the end of each chapter provide further resources for study. The methods presented readily afford the opportunity for operational ownership, self-renewal, and the realization of continuous managerial excellence. The authors show how, with these powerful techniques, libraries can successfully meet the challenges of the future.

In the decade ahead, libraries will have to do more with less. Fewer journal titles owned by each institution, less detailed cataloging, and fewer staff will become realities as libraries are forced to cope with budget restrictions. Serials management, in particular, will require a greater degree of adaptability and flexibility. This professional reference overviews the most significant emerging issues concerning serials management in academic libraries and provides practical advice to aid librarians in responding to a changing environment. Among the issues discussed are the debate of access versus ownership, the electronic dissemination of text and document delivery, standards for electronic data transfer, and approaches to cataloging. The volume offers practical solutions to the problems facing librarians, and it stresses the increasing role of automation in effective serials management. This professional reference is a guide to the many evolving issues in serials management, as well as a source of practical information designed to assist academic librarians in successfully managing their serials in a rapidly changing environment. Some of the key issues discussed include access versus ownership, the electronic dissemination of texts, document delivery systems, standards for the electronic transfer of data, and the debate over the outsourcing of cataloging. Fortunately, many of the issues concerning serials management readily lend themselves to automation. Thus, this volume gives considerable attention to automation as a solution to many of the problems confronting librarians. Each chapter includes references to current literature, and the volume concludes with a selected bibliography of works for further reading.

Redesigning information education in response to the market dynamic requires clear articulation of the expectations of employers, identification of competencies for professionals, and appreciation of environmental, institutional, and situational contexts.

The author responds to these needs in a systematic and scientific manner by describing methods of translating market demands into defined sets of capabilities to serve as parameters for formal education of information professionals. He also provides a research framework for differentiating between undergraduate and graduate levels for developing educational models. Serious disparities in coverage and treatment of information education in different parts of the world are noted and analyzed using a global view.

Any library open to the public has a legal and ethical obligation to make their services accessible. This book is intended to be a single-source guide relevant to all library functions that librarians can easily refer to when planning, remediating, or evaluating for accessibility. It has a unique holistic perspective, as well as an emphasis on perceiving people with disabilities as providing resources to meet a common goal rather than as a population to be "served." Accessibility is becoming an issue that libraries can no longer ignore. Making the Library Accessible for All provides a holistic guide to accessibility that addresses common issues and gives strategies for responding to unique situations. Topics addressed include: *Increasing effectiveness of interactions with patrons who have disabilities *Interpreting the real intent behind architectural and website accessibility guidelines *Making events and trainings inclusive for everyone

This second supplement to DALB, the Dictionary of American Library Biography (1978), adds 77 notable, deceased members of the library and archival communities to the 302 entries in the main volume and the 51 entries in the first supplement (1990). The second supplement includes primarily those figures who died between 1987 and the end of the year 2000, though some 13 entries provide sketches for notable persons whose death dates are somewhat earlier and who were not included in earlier works. Among the entries are a number of African Americans, and nearly one-half of the entries are women. Some 80 contributors from the United States and Canada provided sketches, many based on original source material. This supplement follows the practice and format of the earlier volumes, though it allows presidents of the American Library Association to compete for inclusion with other nominations.

Intner conducted a survey of academic, public, and school libraries in order to study circulation policies and practices prevalent in the U.S. From the data she gathered, it is evident that much in the circulation process is not patron oriented and that there are still institutions that make access to information difficult. She intimates that if library patrons were aware of the power they have, they could effect drastic changes in circulation practices. The book is of interest to all who use libraries, but it is particularly pertinent reading for administrators. Booklist This informative study is based on the responses of a sampling of academic, public, and school libraries to a survey conducted in 1983. The selection was made with a deliberate effort to include libraries of varying size, focus, and geographic area around the country, and three vitally important policy issues were emphasized: Who may borrow materials from the library? What may they borrow? How are materials borrowed and what process is followed when they are returned? The answers provided by the sample group to these and other questions are described and analyzed, and comparisons are made of the ways in each library formulates, reviews and amends its policies, and which plans are being made for the future.

The analysis of the management activities and effectiveness of the academic library director in Joanne Euster's The Academic Library Director is a fine companion to Rook's work on motivation. Indeed Euster even identifies several key leadership types that characterize certain library directors. Her analyses of those types, and in particular her witty mottoes for each, are a delight. . . . Euster's work is, though, a serious one that is worth serious attention. It is a solid analytical study of how academic library directors operate and what impact they may have on the operation and effectiveness of a library. . . . Her short concluding chapter on the implications of her study offers some extremely valuable insights for university administrators and faculty, library staff, library educators, professional associations, and even directors. Wilson Library Bulletin Although working within a framework largely predetermined by institutional requirements and standardized procedures, the academic library director confronts opportunities and challenges that offer a wide scope for individual creativity. Joanne Euster's new book analyzes the contribution of the director's personal leadership style and management skills to the successful operation of college, university, or research library. Based on the author's award-winning study of the activities and effectiveness of academic library directors, it is the first full-length examination of the subject.

From the expanding classical horizons of Mahler, Satie and Debussy to the revolutions in electronic music inaugurated by Stockhausen and Cage; from the Indian-influenced minimalism of Phillip Glass and Terry Riley to the 'unlocking' sound worlds of Brian Eno and Arvo Part; through the epoch-defining music of rock maestros The Beatles a nd Jimi Hendrix to the pure electronic creations of Kraftwerk, Goldie and Trance - this drift through technology, Minimalism, the rock era and Techno is earthed by the development in Ambient Sound, to the author the most important breakthrough in music of the past one hundred years.

With the advent of downloadable retail eBooks marketed to individual consumers, for the first time in their history libraries encountered an otherwise commercially available text format they were prevented from adding to their collections. Trade eBooks in Libraries examines the legal frameworks which gave rise to this phenomenon and advocacy efforts undertaken in different jurisdictions to remove barriers to library access. The principal authors provide a general historical overview and an analysis of library/eBook principles developed by a variety of library associations and government reviews. In addition, experts from twelve countries present summaries of eBook developments in their respective countries and regions.

Public libraries must function in a time of limited funding, increasing technology, and shifting demographics and client needs. To fulfill their role, libraries must manage change through effective planning. This book analyzes case studies of planning at several representative libraries, illustrating how formal planning procedures are adapted to changing circumstances. The study is based primarily on interviews with staff members at each site, drawing wherever possible on their own words and on related documents and surveys.

The heart of the book is a set of narrative descriptions of the planning process at various representative libraries. Additional chapters draw on this material to evaluate the planning process and its organization, the planning documents produced, the social aspects of planning, and the benefits of the process. The volume looks at how planning evolved at each site, the kinds of problems encountered and how they were solved, and the effects of planning on the organization. The book emphasizes the complexity of planning, the variety of perspectives held by staff members, and the relationship between planning and the library's local environment.

Advancements in technology are impacting many businesses and institutions, including libraries. As such, it is increasingly imperative to research purchasing methods to boost cost-effectiveness and efficiency. Library Technology Funding, Planning, and Development is an authoritative reference source for the latest research on the best methods of the purchase and implementation of various technology systems by libraries. Featuring extensive coverage across a range of relevant perspectives and topics, such as library systems management, Open Source software, and budget constraints, this book is ideally designed for academicians, researchers, practitioners and librarians seeking current research on library purchase and utilization of technology.

Libraries in the USA and globally are undergoing quiet revolution. Libraries are moving away from a philosophy that is collection-centered to one focused on service. Technology is key to that change. The Patron Driven Library explores the way technology has moved the focus from library collections to services, placing the reader at the center of library activities. The book reveals the way library users are changing, and how social networking, web delivery of information, and the uncertain landscape of e-print has energized librarians to adopt technology to meet a different model of the library while preserving core values. Following an introduction, the first part begins with the historical milieu, and moves on to current challenges for financing and acquiring materials, and an exploration of why the millennial generation is transformational. The second part examines how changes in library practice can create a culture for imagining library services in an age of information overflow. The final chapter asks: Whither the library?
Provides a synthesis of current research on the impact of technology on behaviour, and connecting it with library servicesOffers examples and practical advice for incorporating technology to meet user expectations and assess servicesSuggests management techniques to overcome barriers to change and technology innovation

This handbook offers a comprehensive discussion of the consultant/library relationship. It includes chapters written by full-time professional library consultants, information specialists, and library administrators who have had extensive experience in using consultants to solve a range or problems in information service. Parts I and II address the need to provide a solid foundation, based on an understanding of what the consultant will do, before arriving on the scene. Practical advice is offered by the contributors which should allow for the library or information center staff to more fully accept the activity of the consultant. A common thread woven throughout the chapters is the need for strong communication. Part III offers views on the roles that consultants may play in the negotiation process, the development of proposals, and in the evaluation of large-scale information systems. Specialty areas of consultancy are discussed in Part IV, while Part V explores the more vexing dilemmas associated with the consulting process. Parts VI and VII provide insights into the future use of consultants and explores alternatives to the use of the traditional external consultant. A bibliographic essay and comprehensive index complete the volume.

New library administrators will find this book of value as they seek to understand the value of using consultants and in establishing effective working relationships with them. Middle management library administrators will find the book of interest as they seek to appreciate the range of specialities that consultants now offer. In addition, library and information science students, as well as consultants themselves, will find the book of practical value.

Today's rapidly evolving information-based society demands that public libraries implement planned, proactive, and innovative change to meet patron needs. Rapid, widespread, and substantive change and innovation in public librarianship depends on the ability of public librarians to share in the exchange of new ideas, regardless of the size of their communities. This book explores how managerial innovations are generated and disseminated among public librarians.

To examine how new ideas are created and spread among public librarians, the volume focuses on the case of the dissemination of a particular innovation, a set of techniques developed and promoted by a national professional association, which allows public librarians to engage in user-oriented planning, community-specific role setting, and self-evaluation of library performance. This case study is placed within a larger context of classical models of the diffusion process and the literature on organizational change and innovation. Drawing on her findings, the author offers suggestions to facilitate public library change.

As classrooms and universities strive to adapt their instructional methods to an ever progressing technological age, it is imperative that academic libraries also revisit the ways in which reference and instruction services are organized and implemented. Library Reference Services and Information Literacy: Models for Academic Institution not only advocates for a more intentional integration of reference and instructional services, but it also provides organizational background, staff objectives, and various successes and challenges that have already been experienced by real institutions. This publication is an important reference source for librarians, practitioners, and university leaders who wish to maximize the current utilize of their resources.

For school librarians, technology has become an essential component of their work. To meet the growing need in this area, Odin Jurkowski wrote Technology and the School Library in 2006. To address the rapidly and continually changing advancements in technology, however, a more current text is needed. In this revised edition, Jurkowski provides an overview of the types of technologies used in school libraries, from traditional low-tech options to the latest developments, describing how the school librarian interacts with and works with the technology. Updated throughout, this edition addresses the continuously changing nature of technology, including a new chapter covering web 2.0 tools and their use in education. Major topics covered in this volume include information resources in the school library, the different varieties of educational software available, resources available via the web, and the importance of creating a school library web site. This book also addresses tools that can be used in classrooms and technology administration: everything from automation and filters to security on student computers and security systems in general.

This text reviews the issues involved in handling and processing digital documents. Examining the full range of a document s lifetime, the book covers acquisition, representation, security, pre-processing, layout analysis, understanding, analysis of single components, information extraction, filing, indexing and retrieval. Features: provides a list of acronyms and a glossary of technical terms; contains appendices covering key concepts in machine learning, and providing a case study on building an intelligent system for digital document and library management; discusses issues of security, and legal aspects of digital documents; examines core issues of document image analysis, and image processing techniques of particular relevance to digitized documents; reviews the resources available for natural language processing, in addition to techniques of linguistic analysis for content handling; investigates methods for extracting and retrieving data/information from a document."