Reviews of the earlier edition: "direct and casual style inspires confidence...outstanding"--Library Journal; "one of the best...covers all the bases...wonderful"--Wilson Library Bulletin. This fully revised and updated edition provides current information on automation and technology and on advocacy to help small public libraries strive to make available the same basic services as larger libraries. This book is written for the directors of these honest-to-goodness small libraries, providing both a philosophical as well as a common sense basis for decision making. Appendices provide sample documents for a librarys Statement of Purpose, worksheets for job descriptions and personnel policies, a volunteer application form, ALA documents (Library Bill of Rights and Code of Ethics), a list of discount book dealers, and a sample meeting room policy.

Librarians must know how to provide essential programs and services that make a difference for the people they serve if libraries are going to survive. It is no longer realistic for librarians to rely on the idea that "people love libraries, so they will fund them" in this economic climate. Librarians must be able to prove that their programs and services are making a difference if they want to compete for funding in their municipalities, schools, corporations, colleges, institutions and organizations. Meeting Community Needs: A Practical Guide for Librarians presents a process that librarians of all kinds can use to provide effective programs and services. This requires being in close touch with your community, whether it is a city, town, or village; college or university; public or private school; or corporation, hospital, or business. Understanding what information people need, how they access it, how they use it, how it benefits them, and how they share it is paramount. The process in this book covers community assessment, designing programs and services to meet needs, implementing and evaluating programs and services, and funding options. Providing library programs and services for your entire population - not just library users - is more important than ever. Librarians working in libraries of all types must provide programs and services that meet community needs if libraries are to stay relevant and survive in the long run. Librarians must be able to measure their success and demonstrate the library's worth with verifiable proof if they are going to be competitive for available funds in the future. Meeting Community Needs will make you take a serious look at how well your library programs and services are meeting your community's needs, and it will show you the way to success.

This book, first published in 1984, is an effective guide to help librarians develop a more systematic and effective approach to dealing with overdues. The editors present statistical data on overdues, as well as successful tactics employed by various libraries to combat the persistent problem of overdue materials.

This book, first published in 1991, presents a variety of insightful perspectives on how proper human resources management strategies can provide library staff members at all levels with the skills needed for libraries of the future. The shift of the concept of management from control to development means that library administrators must adapt to a more inclusive definition of the human resources field. In addition to such administration activities as recruitment, wage and payroll management, and benefits, human resources management now encompasses all activities that promote greater job satisfaction and support the development of individuals within the context of the workplace. This valuable book examines some of the procedures that can help library managers identify the human resources in their organizations; design and implement programs, policies, and procedures to address these issues; and commit the necessary resources to support the full development of all library staff.

This book, first published in 1988, offers valuable discussions on networking concerns such as governance, planning, economic and legal problems, leadership needs, appropriate products and services, improving the political environment, and more. They address many of the reservations about interlibrary cooperative programs that are privately expressed by some administrators - the need for reliance on other institutions, the loss of autonomy, and the cost, benefits, and feasibility of such commitments. This book's valuable contributions - reflecting the changed environment for library administrators - provide a variety of different perspectives and respond to pertinent management issues.

This book, first published in 1993, features the perspectives of library practitioners as well as other higher education professionals on using innovative management techniques. The book includes practical discussions of Total Quality Management, team management, the impact of gender differences, managing an older work force, and educational needs. Through this valuable book, library administrators will find the best methods for adapting management strategies to the major political upheaval, economic reprioritizing, and organizational restructuring that has been characteristic of this decade. They will benefit from the case studies and practical overview from professionals who have already experienced change in their own libraries. Some of the important topics covered by the contributors include: fostering the democratization of the workplace and the development of the staff through empowerment; proactive, assertive, and collaborative roles of libraries in the scholarly communication process; library management education that prepares professionals both to anticipate change and to bring about change in their institutions in response to societal needs and shifts; managing the academic library through teamwork; the possible impacts and implications of female leadership on the library profession; organizational change in research libraries; older workers in technical services; and using the budget as a planning tool.

Librarianship has always had links with critical theory. As a public service, libraries cannot be separated from the society they exist in, and investigating the aspects of the culture they exist in is an important responsibility for all library and information professionals. In this exciting exploration of critical librarianship, expert authors from different walks of life investigate a variety of areas of librarianship in regards to critical theory. With chapters on feminist theory, sustainability and social justice, inclusivity, autism, and new motherhood, among others, this volume of Advances in Librarianship focuses on some of the most relevant issues of the 21st Century. With rigorous scholarship and diverse voices, Critical Librarianship is an unmissable volume of current research for all library and information professionals and researchers.

Between 1967 and 1974, a number of librarians came together to push for change in the American Library Association. They soon prompted a majority of the profession to examine their role in the dissemination and preservation of culture and to ask basic questions about the terrain that the profession defends. A particular concern was the limitations to intellectual freedom (if any) that might arise in the pursuit of other perhaps equally worthy goals. The questions raised by this advocacy group were based on a relatively new concept of librarianly social responsibility that was partly an outgrowth of the civil rights and antiwar agitation of the period and partly a continuation of the proud traditions of the alternative press movement in the United States. The resulting dissension and turmoil exposed an inherent discrepancy not only between the rhetoric of ideals within the profession and the reality of practice but between librarians as agents of change--librarians' having a social agenda--and professional neutrality or the provision of information for all sides without taking sides. These conflicts have never been resolved. The reader will find in this book a fully researched presentation of the years of ferment and political infighting that brought the issues into such sharp focus.

Sustainable development can only be achieved when no one is left behind. An enduring lesson from the COVID-19 crisis is how important the availability of digital infrastructure and skills for individuals and communities is for teaching, learning, employability or just being able to participate fully in society. Digital literacy has become critical for millions all over the world and the need has been keenly felt in Africa, where so many have had to quickly adapt and use online platforms for various purposes. The African library sector has been a key advocate for digital literacy across the continent. But what has been achieved and how? How has digital literacy assisted user communities? What remains to be done? This important book features contributions from libraries across Africa outlining how they have approached the shift towards a better and more widespread digital literacy. Coverage includes: how in Kenya, in line with the country’s national vision, libraries have been teaching their user communities, including deaf children, to ably operate in online spaces the role of digital literacy in increasing employability in Tunisia the efforts of the Ghana Library Authority, the National Library of Nigeria and the City of Johannesburg Library, South Africa in driving digital literacy through eLearning initiatives and other digital services insights into the level of digital skills of students in Uganda and how tertiary institutions in Botswana have been moving to teaching and learning on digital platforms. This book seeks to explain how the global pandemic has exacerbated the already existing digital gap in Africa. It shows why laying emphasis on digital literacy, where there is inadequate digital infrastructure in the continent, may constitute a great setback in the goal that ‘no one is left behind’ in the drive for all to be digitally literate and to fully participate in the 21st century society.

This practical guide is aimed specifically at information professionals who are often those responsible for copyright compliance in their organisation. Copyright infringement can carry both civil and criminal penalties, making it essential for those responsible to get it right. This new edition has been updated to take account of recent developments concerning Crown copyright, and the proposed EC Directive on harmonising certain aspects of copyright and related rights. There is a new chapter on licensing agreements for electronic information, and an updated list of useful organisations.

Classification now has to encompass 'non-physical' media such as the Internet, yet still ensure access to knowledge held in traditional physical forms on library shelves. What does this mean for the future, and can classification cope with the virtual library? Written by a group of internationally-known specialists, this book reassesses traditional classification principles and the extent to which they provide the right basis for modern information storage and retrieval. First posing the radical question of whether classification is still really necessary, the book proceeds by emphasizing the need for systematic knowledge organization, with two chapters concentrating on classification in relation to IT and the Internet. Later chapters re-examine how present systems - Dewey Decimal Classification, Universal Decimal Classification and Library of Congress Classification - are likely to adapt, and provide a wealth of information sources for investigating the subject further. The Future of Classification delves deep into what makes knowledge-seeking successful. Those studying information storage and retrieval, and managers wanting to improve retrieval methods on which their service depends should read it.

An incisive history of the controversial Google Books project and the ongoing quest for a universal digital library Libraries have long talked about providing comprehensive access to information for everyone. But when Google announced in 2004 that it planned to digitize books to make the world's knowledge accessible to all, questions were raised about the roles and responsibilities of libraries, the rights of authors and publishers, and whether a powerful corporation should be the conveyor of such a fundamental public good. Along Came Google traces the history of Google's book digitization project and its implications for us today. Deanna Marcum and Roger Schonfeld draw on in-depth interviews with those who both embraced and resisted Google's plans, from librarians and technologists to university leaders, tech executives, and the heads of leading publishing houses. They look at earlier digital initiatives to provide open access to knowledge, and describe how Google founders Sergey Brin and Larry Page made the case for a universal digital library and drew on their company's considerable financial resources to make it a reality. Marcum and Schonfeld examine how librarians and scholars organized a legal response to Google, and reveal the missed opportunities when a settlement with the tech giant failed. Along Came Google sheds light on the transformational effects of the Google Books project on scholarship and discusses how we can continue to think imaginatively and collaboratively about expanding the digital availability of knowledge.

Ethics and Values in Librarianship: A History addresses the processes of development of library and information sciences, largely but not exclusively in a western context. It focuses on the field's ethics and values. Here, Wallace Koehler, a leading researcher in the area of information ethics, debunks the prevailing notion that library and information science concepts and ethics have and remain constant. He demonstrates that in almost all areas of practice, this is simply not so. Instead of staying the same, our professional ethics and standards have evolved or shifted in their application as well as in the recognition of those standards by practitioners and users. Some of these changes are of very recent etiology. Topics covered include: * the freedom of expression, * intellectual freedom, * libraries and democracy, * intellectual property, copyright, and fair use and, * professional qualifications and credentialing. Koehler examines the development of and changes to library and information science through practice and the writings of library and information theorists and practitioners from Varro during the reign of Julius Caesar to the present. He documents technological and social changes that have had foundational implications for the information professions and argues that ethical standards may be redefined overtime and new standards may emerge, older precepts and newer ones coexist. Not only a history, this is also one of the few contemporary books suitable for use in foundational courses and courses covering information and library ethics.

There is considerable agreement that more successful learners are active, engaged, and self-regulating learners who understand and are motivated to apply learning strategies under appropriate conditions. One important strategic activity is seeking help when necessary, rather than giving up or engaging in fruitless persistence.
Research on strategic help seeking has matured significantly in recent years. This volume captures the current state of knowledge, research, and theory on help seeking as a strategic learning resource. It is international in scope, with contributors from the U.S., the Netherlands, Japan, and Israel.
As a whole, the book suggests that strategic (adaptive) help seeking is a critical school readiness skill that is facilitated by mastery-oriented classroom achievement and social goals, by teachers who invite questions rather than those who ask them, and by cultural characteristics that support student inquiry. A conceptual overview is followed by three chapters that examine help seeking from complementary theoretical perspectives and make important distinctions between forms of help seeking; two chapters that focus on how learners' achievement and social goals affect classroom help seeking; one chapter specifically devoted to cross-cultural comparisons of help seeking in Western cultures and in Japan; two chapters that examine the most frequent manifestation of help seeking--that of question asking; and one chapter that explores help-seeking in the information age (the library reference process, information technology, and computer-mediated communication). All chapters include attention to the implications of research and theory for help seeking in instructional settings.
"Strategic Help Seeking" is an excellent resource for educational researchers and practitioners including teachers, school administrators, instructional designers, reference librarians.

Marketing the 21st century library and information organization to its new age customers using Web 2.0 tools is a hot topic. These proceedings focus on the marketing applications and (non- technical) aspects of Web 2.0 in library and information set ups. The papers in English and French are exploring and discussing the following aspects: General concepts of Web 2.0 and marketing of library and information organizations; How libraries are adopting Web 2.0 marketing strategies; Marketing libraries to clients in using Web 2.0 tools; International trends and Interesting cases of marketing through Web 2.0 tools.

This title is a concise guide to financial planning, with definitions of financial terms and the key processes involved, which also provides tips on how to present your budget most effectively to secure funding. As pressures of business increasingly affect all information functions, it has become ever more important to be able to justify the costs involved in running any form of information function. This second edition covers budgetary implications related to developments in information source provision.

Learn a practical new approach to some long-standing and significant problems that librarians are continually called upon to address, such as: Is the library reaching its target audience? What do shifts in use patterns reflect? How often can users be expected to visit the library on the average? Can users be identified by category by the way they use the library?Author Charles D. Emery takes a close look at some methods which can be used to answer these questions accurately. Using the analogy of repeat buying, which has been shown to follow consistent and regular patterns across a wide range of consumers, brands, products, time periods, and other conditions, Mr. Emery applies the same concepts of research to the investigation and analysis of library use. There are remarkable similarities between library borrowing and consumer purchasing patterns. Thus, not only does the consumer purchasing model provide us with a means of investigating and predicting library user behavior, but it furnishes an appropriate mechanism for the more sophisticated analysis of that behavior through the application of marketing concepts such as product mix and brand switching.By drawing the comparison between library borrowing and consumer purchasing, Mr. Emery has identified what library administrators have hitherto lacked: a readily accessible corpus of theory and practical example upon which to base a coherent and cumulative body of research into the behavior of library users. The results will be useful as input to planning and distribution of resources in matters of budgets, services hours, personnel, and programming.

The services provided by the twenty-first century medical library are evolving, from circulating print materials, interlibrary loan, and traditional reference desk services to services like in depth literature searches, systematic reviews, and research impact studies. To support these changing services, the medical library must re-evaluate, reassess and redeploy its staff, providing them with new opportunities to grow and develop in new areas to support the evolving needs of the library. However, staff cannot be expected to embrace new roles without buy in, training and without developing a plan for assessing whether or not they are successful in their new roles. Transforming Medical Library Staff for the Twenty-First Century focuses on how the medical library can redeploy its staff to support these new services through actively engaging and empowering them in the process. This book shares best practices in developing and motivating staff to accept and welcome the changing priorities of medical libraries.

This book takes a close look at the recent changing emphasis from collections to access, and from document description to document delivery. As the automation of library processes has moved from technical services to reference services, the roles of the professionals working in those capacities have changed dramatically. Library administrators who are looking to redeploy resources will gain helpful insights from the experiences of librarians who have already redirected their organizations. This helpful volume will be of tremendous assistance in redefining the traditional roles of reference and technical librarians. Access Services offers new insights into the movement from bibliographic access to information access that is reshaping reference services today. Informative discussions on topics such as cross-training experiments, revised organizational structures, the new role of the bibliographic utilities, library school education for the redefined professional, and changes in cataloging codes reveal what impact this trend has for librarians, services, and patrons.

Disaster planning might not seem a pressing concern - until disaster strikes. Recent events have reminded us that any collection or service may be at risk, and libraries and archives must have prevention and recovery measures in place. Written by academics and practitioners, drawing on firsthand experience and research worldwide, including Australia, Scandinavia and the USA, Disaster Management for Libraries and Archives reviews and explains the importance and scope of disaster management planning, and what can be done before, during and after incidents. The book begins by explaining how to develop a disaster control plan, outlining the different phases from prevention to recovery, and goes on to provide guidance on risk assessment and management methods which should underpin disaster planning. Individual chapters then focus on fire and flooding, bringing together lessons learned from recent disasters in the UK with case study material including information on prevention systems and reaction and recovery measures. A chapter on cooperative projects in the USA follows, providing examples of how collaborative partnerships and networks can be organized so that help, expertise and resources can be shared to facilitate management of disasters. The effect on people, both employees and users, must never be overlooked; this is the emphasis of the second half of the book. Research on the impact of a major library fire in Sweden forms the basis of the next chapter, which explains how the psychological impact of disasters on both staff and the local community can be managed. The following chapter describes the devastating effects on cultural institutions and their staff of war in Croatia in the early 1990s and extraordinary achievements against the odds. Ways of maintaining immediate, temporary service continuity along with planning for long-term restoration of services are exemplified by a case study of the fire at the Central Library of Norwich. Disaster Management for Libraries and Archives offers advice and insight for managers beginning to work on or reviewing disaster management within their organizations. The accounts of actual events highlight the real-life challenges faced and the effectiveness of appropriate solutions, while the guide to information sources at the end of the book signposts readers to a wealth of other useful material.

With thousands of new volumes lining the shelves of bookstores, abundant advertisements, and innumerable online reviews, it is becoming increasingly difficulty for the concerned adult to recommend literature that is of quality, yet speaks to young audiences. Core Collection for Children and Young Adults presents the best in contemporary and classic literature for children and young adults. Every book listed in this reference has a concisely worded annotation, which is followed by headings designating awards the book has won, related subjects, and character themes. With more than 350 titles reviewed, this resource will prove invaluable for teachers, librarians, parents, collectors of children's books, and college students with an interest in juvenile literature, education, or child growth and development.

A guide to the establishment of the library which covers materials acquisition, the organization and usage of the library's collection to provide a variety of services and the use of automation. This book aims to instruct the librarian on managing the small library effectively.

In the 1980s, a young adventurer and collector for a government library, Abdel Kader Haidara, journeyed across the Sahara Desert and along the Niger River, tracking down and salvaging tens of thousands of ancient Islamic and secular manuscripts that were crumbling in the trunks of desert shepherds. His goal: to preserve this crucial part of the world's patrimony in a gorgeous library. But then Al Qaeda showed up at the door. Joshua Hammer writes about how Haidara, a mild-mannered archivist from the legendary city of Timbuktu, became one of the world's greatest smugglers by saving the texts from sure destruction. With bravery and patience, Haidara organized a dangerous operation to sneak all 350,000 volumes out of the city to the safety of southern Mali. His heroic heist is a reminder that ordinary citizens often do the most to protect the beauty of their culture. His story is one of a man who, through extreme circumstances, discovered his higher calling and was changed forever by it.

This fully revised and updated edition of the bestselling Chief Data Officer’s Playbook offers new insights into the role of the CDO and the data environment. Written by two of the world’s leading experts in data driven transformation, it addresses the changes that have taken place in ‘data’, in the role of the ‘CDO’, and the expectations and ambitions of organisations. Most importantly, it will place the role of the CDO into the context of a c-suite player for organisations that wish to recover quickly and with long-term stability from the current global economic downturn. New coverage includes: the evolution of the CDO role, what those changes mean for organisations and individuals, and what the future might hold a focus on ethics, the data revolution and all the areas that help readers take their first steps on the data journey new conversations and experiences from an alumni of data leaders compiled over the past three years new chapters and reflections on being a third generation CDO and on working across a broad spectrum of organisations who are all on different parts of their data journey. Written in a highly accessible and practical manner, The Chief Data Officer’s Playbook, Second Edition brings the most up-to-date guidance to CDO’s who wish to understand their position better; to those aspiring to become CDO’s; to those who might be recruiting a CDO and to recruiters to understand an organisation seeking a CDO and the CDO landscape.

Donor work and fundraising is essential for any vibrant archival program. Without new collections and new funding, archives programs can stagnate, and their operations can become vulnerable to economic downturns. Archivists spend a lot of time managing collections, other archivists, and researchers in their reading rooms, but often not enough time considering the stuff that makes up their collections, where that stuff comes from, and how that stuff-and the sources of that stuff-can be valuable tools for advocacy, promotion, and fundraising for their archival programs. Donors and Archives: A Guidebook for Successful Programs reviews the complex landscape of donor work, archival donations, and institutional fundraising for today's archivists. It provides practical approaches to enhance donor relations for all types of archival programs, such as academic, government, private, and corporate archives. The book covers the planning, the process, and the partners needed for successful donations and donor programs. Arranged into four sections, the book offers practical advice and best practices in a number of areas including: how donations work, who donates to archives, how to prepare for donors, how to evaluate and manage the stuff from potential donors, how to work with an institution's development office, what are the obligations and expectations of archivists and donors, how to develop donor strategies, how to work with friends and supporters of the archives program, what happens after the donation is complete, and what is the overall value of donors to archival programs. Donors and Archives: A Guidebook for Successful Programs highlights the importance of development and fundraising for archives, while focusing on the donor and potential donor. Their interest, their support, their enthusiasm, and their stuff are vital to the success of archival programs. Archivists involved in donor work and fundraising will find the practical advice and best practices in this book applicable, replicable, timely, and valuable.