Previous books on the history of Library and Information Science (LIS) have focused on single countries, particularly English speaking ones. Although some books have been written about the emergence of LIS in non-Anglophone European countries, they were published in languages other than English, which make them difficult to access for an international audience. This book bridges this gap by offering readers a cross-national history of the emergence of LIS in non-Anglophone European countries. It retraces the emergence of LIS as a higher education field of learning and inquiry in seven countries: France, Yugoslavia (current day Croatia), Denmark, Sweden, Norway, Spain and Portugal, from the first quarter of the 19th century to the last quarter of the 20th century, and identifies the pioneers, the earliest education programs in vocational library schools, and their absorption into universities from the 1970s which paved the way for the academic recognition of LIS in the last quarter of the 20th century. This cross-country history of LIS in non-Anglophone European countries shows that, despite apparent linguistic and terminological differences, there are underlying common characteristics in the march of LIS towards academic, social and cognitive institutionalisation in these seven countries. This book is a fundamental reading for students and researchers in LIS, particularly for anyone who wishes to expand their view and understanding of LIS outside of English-speaking countries.

Solutions to the unique problems of academic libraries in urban and metropolitan areas are provided in this professional handbook. Issues faced by the administrators of these libraries can differ markedly from those encountered by their counterparts in residential college towns, with service demands emanating from both the surrounding community and their own academic community. Written by experienced urban university librarians, each chapter addresses issues unique to the "in-city" academic library. Reaching out to their communities to establish links with business, industry, and other libraries, the administrators of the urban/metropolitan libraries require a great degree of diplomacy and management skills. Service demands arising from urban high schools place additional pressures on limited resources. This handbook shows how the use of new technologies can assist the urban academic librarian in fashioning services for a nonresident faculty, as well as a usually older student body, comprised of many international and part-time students. The characteristics of city living and their impact on information-seeking behavior are discussed. Other topics covered are resource sharing, setting fees, staff and collection security, environmental pollution and space requirements.

Though computers have become more common, many academic libraries still lack automation of any kind. With the growing importance of the Internet and the proliferation of electronic databases, automation is likely to be an important part of the future of every library. Fortunately, enough libraries have implemented automated systems so that their experiences can inform those libraries only about to engage in automation projects. This professional reference is a guide to the forecasting, planning, implementing, and monitoring necessary for the successful management of academic library automation.

While novices will benefit from this book, the volume will be of special interest to librarians presently engaged in automation projects. The authors of the book's chapters come from all types of academic libraries and offer a wide range of experience and perspectives. The volume focuses on two major areas of librarianship, public service and technical services; and contributors stress the importance of planning, teamwork, and clear objectives. Each chapter cites sources of additional information, and the volume closes with two bibliographic essays.

This compilation of 97 biographical essays celebrates public and school library service to children and young adults through the professional lives and contributions of its pioneers and leaders. Devoted entirely to the field of youth library services, the essays represent both outstanding librarians in the field, as well as those whose work has made significant contributions supporting the work of professional youth librarians. Sketches include modern-day workers, spanning the late 19th century until 1999. Will inspire young people as it underscores the continuing importance of youth library services.

Gathers drawings that can be used to create flyers, newsletters, announcements, bookmarks, display lettering, and bulletin boards.

Making a Collection Count, A Holistic Approach to Library Collection Management, Third Edition is unique in its focus on collection quality, including topics on making the most of a library collection budget, performing physical inventory, and gathering/using data and statistics about collection use. Beyond collection development, this title looks at the entire lifecycle of the collection and those with responsibilities at each step.

In 1978, the citizens of California took the historic step of voting for Proposition 13, thus reducing property taxes by 57%. Already known as a trend setting state, California's tax revolt was no different, as similar tax revisions quickly spread across the United States of America. In California, state and local governments struggled to find a way to manage the loss in revenue. On many occasions budget cuts were the solution. Library budgets were frequently the target of those cuts. Proposition 13 - America's Second Great Tax Revolt details how libraries prioritized, managed and reacted to hardships in this new world, and have done so in California for the last forty years where Proposition 13 is still the law. Library and information science professionals were facing budget cuts that were as high as 65% with little to no guarantee of what future budgets were to be. The actions they took, and the rationale behind those actions, offer significant lessons to be learned by the library community on both an academic and practitioner level. Exploring the intended and unintended consequences of Proposition 13, this book provides an insightful understanding of how to manage a library budget given a difficult funding situation. It examines the thought processes behind government financing and spending priorities, and considers how libraries can organize, and participate in activism to influence decision makers.

"Advances in Library Administration and Organization," since its inception in 1982, has had as its primary aim the provision of a forum for research articles of interest to library managers that are longer than the typical journal article but shorter than most books in library administration. Over the years, "ALAO" has been successful in allowing more experienced managers to discuss fully topics that interest them and in identifying scholars who are talking about issues that are of importance to all library administrators. From the outset, "ALAO's" mix of contributions to the literature of library administration and organization was intended to be both diverse and eclectic. Now in its 17th year ALAO has remained true to its purpose. The series is widely read by practitioners, library and information science graduate students, and those working in associated fields of information management. "ALAO" remains the premier monographic series in library administration and organization.

The changing landscape of business information has created opportunities for business librarians to move beyond being reactive to business information needs to become proactive participants in business development and entrepreneurship instruction. Libraries are no longer only repositories of books but information rich sources of business and economic data. The case studies presented within this book highlight a variety of examples on entrepreneurship education and local economic development. The examples presented serve as a catalyst for further entrepreneurial endeavours and highlight the growing need for effective value-added support in finding business information. Business librarians play a critical role in promoting the effective use of business information and in providing significant value-added services within university and community settings.

This book was published as a special double issue of the Journal of Business & Finance Librarianship.

Containing essays from leading and recent scholars in Peninsular and colonial studies, this volume offers entirely new research on women's acquisition and practice of literacy, on conventual literacy, and on the cultural representations of women's literacy. Together the essays reveal the surprisingly broad range of pedagogical methods and learning experiences undergone by early modern women in Spain and the New World. Focusing on the pedagogical experiences in Spain, New Spain (present-day Mexico), and New Granada (Colombia) of such well-known writers as Saint Teresa of A vila, Sor Juana Ines de la Cruz, and MarA a de Zayas, as well as of lesser-known noble women and writers, and of nuns in the Spanish peninsula and the New World, the essays contribute significantly to the study of gendered literacy by investigating the ways in which women"religious and secular, aristocratic and plebeian"became familiarized with the written word, not only by means of the education received but through visual art, drama, and literary culture. Contributors to this collection explore the abundant writings by early modern women to disclose the extent of their participation in the culture of Spain and the New World. They investigate how women"playwrights, poets, novelists, and nuns" applied their education both to promote literature and to challenge the male-dominated hierarchy of church and state. Moreover, they shed light on how women whose writings were not considered literary also took part in the gendering of Hispanic culture through letters and autobiographies, among other means, and on how that same culture depicted women's education in the visual arts and the literature of the period.

This volume provides insights into the organizational dynamics of libraries. Topics discussed include: decision making in libraries, bureaucratic structure and personality, controlling and reappraising, the handling of staff problems, communication, and the library and politics.

Next Generation Corporate Libraries and Information Services recognises the increasing challenges facing the library function in organizations of all sizes and industry sectors. In light of the changing business environment, growing demands on the information services function and, for many, massively reduced budgets, this critical new report will provide you with real-world practical advice that will enable you to overcome these challenges and improve service delivery. Next Generation Corporate Libraries and Information Services will provide you with the information you require to benchmark your strategies, ensure you continue to deliver the services that are required, and demonstrate your vital and integral role in how your organisation operates. Featuring case studies, insight and contributions from information resources and library professionals across a number of business sectors, this new report will cover topics including: Emerging roles: how the librarian's role is evolving in response to the changing business environment; Co-ordinating with other support functions throughout your organisation; Supporting, contributing to and optimising knowledge-management practices to enhance service delivery; How can librarians play a key role in competitive intelligence initiatives? Managing budgets in the current climate, and effectively emonstrating ROI to senior management; Developing a strategic business plan - building the business case for increased resources, staff and additional technology; and Taking advantage of the latest technological advances and trends - including social networking, blogging, RSS and corporate wikis. The report is written by Constance Ard, whose extensive 13 years of experience in working in corporate libraries and information services, coupled with expert opinion and key case studies from leading firms including Beachcroft, Merrill Lynch, YMCA and more provides a truly comprehensive look into the future of library and information services and allows you to learn from your peers who are tackling and overcoming the same challenges you face on a day-to-day basis.

Libraries have enormous potential to support people with dementia and their carers, and demand for dementia-friendly library services is only likely to increase in the future as the numbers of people affected by dementia rise and there is greater emphasis on community-based care. Taking action to create a dementia-friendly library can initially feel like a massive undertaking, but small changes can make a big difference. Supporting People to Live Well with Dementia describes how to effectively develop, promote and evaluate services for people with dementia. It provides readers with an understanding of the different ways in which library customers may be affected by dementia, and an appreciation of some of the ways they can continue to contribute positively to their communities. It then suggests ways in which libraries can better support people with dementia and their carers through approaches to customer service, design, resources, reading interventions, online provision and a range of other activities that promote more positive and inclusive attitudes towards people living with dementia amongst library staff, customers and communities more widely.

As social technologies continue to evolve, it is apparent that librarians and their clientele would benefit through participation in the digital social world. While there are benefits to implementing these technologies, many libraries also face challenges in the integration and usage of social media. Social Media Strategies for Dynamic Library Service Development discusses the integration of digital social networking into library practices. Highlighting the advantages and challenges faced by libraries in the application of social media, this publication is a critical reference source for professionals and researchers working within the fields of library and information science, as well as practitioners and executives interested in the utilization of social technologies in relation to knowledge management and organizational development.

. . . frustrated philosophers everywhere-especially epistemologists-will enjoy this work. It is written by someone who appreciates the occasional nuances afforded by languages other than English. Moreover, it has a handy list of references, a serviceable back-of-the-book index, and an author index that is a veritable Who's Who of people who, like the author, have committed monography in their quest for a better understanding of our field. - "Library and Information Science Research "The focus of this volume is on the creation of meaning in the practice of library and information studies, and the need for an overall view and methodology of what the field is, how it develops, and how we identify our place within it when it is changing so rapidly. Succeeding versions of what the field is and what its practitioners do have left us unsure of where legitimacy lies- and how our own future can be reconciled to prevailing trends and impending changes. At the same time, there has been a movement to get away from positivist, or scientific, models of research practice. This book argues that those models should be rejected because they take no account of how human science's work or how people in service professions construct theory.

While academic libraries have much to offer the data science (DS) landscape emerging at academic research institutions, they are often overlooked in terms of partnerships beyond providing space for data science activities. The editors conducted a broad environmental scan of over 60 institutions, collecting information from publicly available online sources to identify trends and establish familiarity with baseline services offered to support campus DS efforts. Although some academic libraries are collaborating in specific ways at a small subset of institutions, based on the environmental scan, it was clear how much untapped potential there is for developing partnerships. The authors also conducted a series of interviews with library counterparts at six exemplar institutions to gain insight in how these institutions are building connections between library staff and data science efforts across campus. As Library and Information Science roles continue to evolve to be more data-centric and interdisciplinary and research using a variety of data types continues to proliferate, it is imperative to further explore the dynamics between libraries and the data science ecosystems in which they are a part. This book provides both a foundational base of knowledge around data science and explore numerous ways academicians can reskill their staff, engage in the research enterprise, contribute to curriculum development, and help build a stronger ecosystem where libraries are part and parcel of data science. This book is a valuable resource for academic library institutions who are currently engaged or are formulating their strategy for engaging in data science. From Schools of Library & Information Science to library systems, this book will address how to reskill information professionals, integrate information science expertise in digital humanities, engage in curriculum design/integration, and will highlight international efforts in the evolving area of data science. Library and Information Science (LIS) schools can use this book as a text in helping students understand how the evolving area of data science intersects with LIS and how libraries which are central to the teaching and research mission of academic institutions, afford numerous opportunities for graduates and practitioners to research, work with, and partner on data science initiatives.

This is the first book focusing on the ROI for technology investments written by a technology executive for technology decision makers with the support and guidance of the foremost authority in the discipline of Return on Investment. This book leverages the talents of both authors to provide a framework and methodology that can ensure greater success in mobilizing technology initiatives. There is no other book on the market that specifically addresses the critical need to prove ROI on resource intensive technology projects with a time-tested and industry leading methodology. To date, most ROI books have focused in the areas of human performance, training, marketing, and other human capital related disciplines.
With increased scrutiny of technology spending by the most complex organizations in the world, technology leaders need a 'tool kit' to help them prepare for hard-hitting discussions with their organization's CFO, president, CEO, or chairman about the return they should expect from critical technology projects. Rather than focusing top managers' attention on cutting, challenging, and controlling expenditures (as many C-level accountants prefer to do), this approach guides technology managers in providing executives with more comprehensive, balanced information that helps all involved make better business decisions. Along the way, it helps technology managers communicate more effectively with the financial decision makers in their organizations. The book also shows executives how partnering with IT leaders can help top management understand the return these technology projects can provide to the organization in increased human efficiency, automation of manual processes, unifiedorganizational data, and other high-return results from complex and critical technology initiatives.
At the same time, executives and IT professionals need to have their projects measured with a balanced perspective. While the ROI itself is very important, it's also important to capture intangibles related to the project, as well as information about application and implementation of the project. Even earlier in the cycle, it's important to capture reaction to the technology and the extent to which individuals have learned the technology. Together, these data sets represent a balanced profile of success, with ROI at the pinnacle.
* Globally renowned ROI institute methodology applied to technology
* Unique author combination of a technology executive for technology decision makers and the foremost authority on ROI
* Source of basic research techniques, applications, experiences and resources available to expose the value of key technology initiatives

The user-centered approach is central to the creation of usable information systems, services, and institutions. Information system design should derive from user research into information needs, tasks accomplished in meeting those needs, and resources used in the tasks. "Information Tasks" summarizes user research, then presents design sketches of systems that illustrate how design is linked to research. Also discussed are usable information services and an overview of the organization and economics of information institutions. This comprehensive user-centered approach provides an agenda for information research, design, and education that challenges many accepted beliefs and suggests new directions for information work. "Information Tasks" is of interest to library and information science students and faculty interested in information storage and retrieval, user studies, and systems analysis design. Students and scholars of human factors in systems design, human-computer interaction, and cognitive engineering also find the text useful. It reviews user research from many disciplines, and links research to practical design issues. It provides a unified model for user studies and user-centered design, and includes how-to summaries of design chapters. It shows how designers can investigate their user communities. It provides a general template for the design process. It integrates all aspects of information design, and discusses library issues in the larger information context.

Now that ICT has become ubiquitous and many technology related activities are sourced from outside companies, information management??'s identity has become the subject of much debate. Moreover, the interrelatedness of business, society and ICT adds to the management of information systems the need to understand what the true value of information is for managers, politicians, employees, customers, business partners and society at large. Hence, the focus of information management is shifting away from the management of ICT and sophisticated data production to superior information use. Setting the scene for tomorrow, this first volume in the new book series Perspectives on Information Management provides a highly needed vocabulary to discuss information management??'s present state and the need to develop a new identity that better fits current times. It presents an integrative framework for information management, it puts information management in an historical context, it critically examines the assumptions underlying information management, and delves deeply into four current and core issues in the field: ICT, strategy and identity; ICT (out)sourcing; customer oriented innovation; and designing information and organizations. Featuring seminal contributions to these topics from leading authorities in the field, this volume is targeted at information practitioners, academic researchers and higher education teachers.
* Written by leading international scholars and industry experts
* Presents cutting edge innovative research material on information management
* Covers past, present and future trends and critically examines the assumptions underlying information management

Society's drive for technology that is faster and more efficient in processing and disseminating information is fueling changes--especially in academia. As the Internet becomes an important source for research, it challenges the library's role as the major information resource on campus. In order for libraries to respond to this challenge they must become agile in their adaptation of new technologies to meet the ever-changing needs and expectations of their users. This book discusses innovative and aggressive methods libraries can implement to become more agile. The seven chapters are written by library administrators who discuss their own experiences and cover topics including management, technology, services, users' needs and marketing the library.

Learn how other libraries are using LibQUAL+ data to improve their services and programs This book focuses on the value of the 2002 LibQUAL+ survey data to help librarians provide better services for users. This unique work highlights the continued efforts of participating libraries that used this Web-based marketing instrument to assess and evaluate their service quality, resource allocations, staffing, technology, and policies. Library professionals dealing with or interested in library service quality assessment will benefit from the practical examples and graphical representations found in this vital book. With Libraries Act on Their LibQUAL+ Findings, you will gain a better understanding of how to use your LibQUAL+ data to identify opportunities to improve your services and programs, initiate further data exploration, and identify those areas of your library which need change. In times of budget reductions, the information in this book will show you how to better demonstrate to your patrons, community, and government agencies the value of the investment in library staff and resources.Enhanced with charts, graphs, tables, and figures, this text will help your library smoothly evolve with your patrons' expectations and needs. Libraries Act on Their LibQUAL+ Findings: From Data to Action covers several important topics, including: the LibQUAL+ survey instrument what it is and how it works library service quality and user perceptions of library service quality peer comparisons and benchmarking qualitative and quantitative data analysis how to read your findings strategic planning how to use your findings This resource is of national importance, presenting varying perspectives from different library contexts, such as library consortia, library types, and individual library case studies. The book also provides ideas for using LibQUAL+ to develop better library services for diverse users faculty as opposed to students or the general public rather than specialists. From identifying and reaching patrons for conducting the LibQUAL+ survey to identifying gaps between desired, perceived, and minimum expectations of services, this book will guide you in continuously meeting the needs of your community.

Examine the nuts and bolts of successful management in today's rapidly evolving libraries This book is an essential primer for new library managers and directors. In addition to providing an overview of the practical aspects of management, it is a vital reference tool for managing your library and its staff. The Practical Library Manager's informative text and comprehensive bibliographies of print and electronic resources can guide you to solutions to the issues that every fledgling library manager must deal with upon appointment.While there are many publications on library management, The Practical Library Manager is one of very few to focus on the practical issues of staffing and the importance of continuous staff training. Also, unlike other books on the subject, this book features a chapter that points you to relevant management texts originally written for the corporate world rather than the library profession.The Practical Library Manager is the perfect single source to help you: understand the challenges of staffing your library and training your staff explore new technology's impact on library workers and evaluate training programs to help them keep up ensure that your staff has the core competencies they'll need in the current climate build a "virtual library" decide whether your library should join a consortium and much more In the words of the author: "Today, the most successful libraries in the country are those addressing the needs of both external and internal customers. However, it takes more than technology to change the working relationship between the institution and its customer. The guiding force for change must include a strong and respectful relationship between the library manager and staff. Much of what is written in this book can assist the fledgling manager in creating an environment of trust, teamwork, and respect."

Examine the nuts and bolts of successful management in today's rapidly evolving libraries!This book is an essential primer for new library managers and directors. In addition to providing an overview of the practical aspects of management, it is a vital reference tool for managing your library and its staff. The Practical Library Manager's informative text and comprehensive bibliographies of print and electronic resources can guide you to solutions to the issues that every fledgling library manager must deal with upon appointment.While there are many publications on library management, The Practical Library Manager is one of very few to focus on the practical issues of staffing and the importance of continuous staff training. Also, unlike other books on the subject, this book features a chapter that points you to relevant management texts originally written for the corporate world rather than the library profession.The Practical Library Manager is the perfect single source to help you: understand the challenges of staffing your library and training your staff explore new technology's impact on library workers and evaluate training programs to help them keep up ensure that your staff has the core competencies they'll need in the current climate build a "virtual library" decide whether your library should join a consortium and much more!In the words of the author: "Today, the most successful libraries in the country are those addressing the needs of both external and internal customers. However, it takes more than technology to change the working relationship between the institution and its customer. The guiding force for change must include a strong and respectful relationship betweenthe library manager and staff. Much of what is written in this book can assist the fledgling manager in creating an environment of trust, teamwork, and respect."

As the baby boomer generation begins to retire, the focus shifts to the next generation of global leaders in diverse industries. Within the field of library science, succession planning has become a topic of interest to ensure the success of future libraries as the workforce shifts and enable up-and-coming leaders. Succession Planning and Implementation in Libraries: Practices and Resources provides valuable insight into the process of implementing succession planning in libraries. This book delves into the challenges and possibilities of a succession plan s effect on the success of library organizations. Human resources officers, library administrators, academicians, and students will find this book beneficial to furthering their understanding of current practice in succession planning."