This volume includes a series of papers designed to help administrators meet the challenges of running organizations in an ambiguous climate. All of the articles address real management problems from a research perspective. The volume leads with a bibliometric study designed to help us understand the development of library science and higher education as disciplines and follows with a piece on the importance of place for libraries, a study of interactive services and professional culture within librarianship and then pieces on staff development and mentoring. Then we look at the work processes of research librarians and management education for librarians. Finally, we look at service programs aimed at the Hispanic population and provide a location analysis of public libraries in Calcutta. As in past volume, this edition of ALAO includes an eclectic collection of strong papers that convey the results of the kind of research that managers need, mixing theory with a good dose of pragmaticism. The resulting volume adds significant value to our literature as the essays it contains treats classic problems in new ways.
*Includes papers designed to help library administrators meet challenges in the profession
*Mixes theory and pragmatics to provide a valuable resource
*Essays treat classic problems in new ways

England is remarkable for the wealth and variety of its archival heritage - the records created and preserved by institutions, organisations and individuals. This is the first book to treat the history of English records creation and record-keeping from the perspective of the archives themselves. Beginning in the early Middle Ages and ending in modern times, it draws on the author's extensive knowledge and experience as both archivist and historian, and presents the subject in a very readable and lively way. Some archives, notably those of government and the Established Church, have remarkably continuous histories. But all have suffered over time from periods of neglect and decay, and some have come to sudden and violent ends. Among the destructive episodes discussed in the book are the Viking raids of the Anglo-Saxon period, the Norman Conquest, the Peasants' Revolt, the dissolution of the monasteries and the bombing raids of the Second World War. Archivists and historians have a shared interest in the protection and study of the country's surviving records. This book has been written for members of both professions, but also for every reader who cares about the preservation of England's past.

This is the first book to consider the development of all three cultural heritage institutions - libraries, archives, and museums - and their interactions with society and culture from ancient history to the present day in Western Europe, the United Kingdom, and the United States. The text explores the social and cultural role of these institutions in the societies that created them, as well as the political, economic and social influences on their mission, philosophy, and services and how those changed throughout time. The work provides a thorough background in the topic for graduate students and professionals in the fields of library and information science, archival studies, and museum resource management, preservation, and administration. Arranged chronologically, the story begins with the temple libraries of ancient Sumer, followed the growth and development of governmental and private libraries in ancient Greece and Rome, the influence of Asia and Islam on Western library development, the role of Christianity in the preservation of ancient literature as well as the skills of reading and writing during the Middle Ages, and the coming of the Renaissance and the rise of the university library. It continues by tracing the gradual division between archives and libraries and the growth of governmental and private libraries as independent institutions during and after the Renaissance and through the Enlightenment, and the development of public and private museums from the "cabinets of curiousities" of private collectors beginning in the 17th century. Individual chapters explore the further growth and development of libraries, archives, and museums in the 19th and 20th centuries, exploring the public library and public museum movements of those centuries, as well as the rise of the governmental and institutional archive. The final chapter discusses the growing collaboration between and even convergence of these institutions in the 21st century and the impact of modern information technology, and makes predictions about the future of all three institutions.

Emerging Human Resource Trends in Academic Libraries presents the collective wisdom of human resource librarians and administrators who have been in the forefront of practicing and applying the human resource principles in academic libraries. The book is divided into five Parts: Part I focuses on the present academic library environment and the unique human resource challenges that can be found there. Part II looks at the role of LIS education in preparing Masters level librarians to work within academic libraries and beyond. Part III examines how human resource departments in organizations can continue education beyond the degree for professionals and other staff. Part IV is concerned with how academic libraries show their value to the parent institution. Part V focuses on the library staff roles, how they have changed, and how they are valued in relation to faculty and professional positions. These chapters within each Part represent the emerging trends within academic libraries that impact how librarians are educated, mentored and given the ability to obtain professional development training as incumbent librarians as changes occur in the field. Each chapter is written by a practitioner in HR who has experienced related problems and sought solutions.

Here's the first comprehensive case studies in library management book to be published since 1981! The book use case studies gleaned from TODAY'S library world to help students take analytical approaches to library problems. Much research points to the fact that students are more inductive than deductive reasoners. Therefore, books like this which provide actual examples to explore and think about are far more useful than many of the existing texts which start with theory and basic principles. Case studies are often used in business, law, and medical schools. This book will facilitate instructors pushing want students to explore how what they have learned applies to real world situations. Cases are organized in six sections that parallel basic library management functions: -Planning -Organizing -Leading -Controlling -Staffing -Communicating Each section features case studies, each with the case description and three responses from library leaders from a wide variety of library types and sizes. Library Management Problems Today: Case Studies will allow students to put themselves in the center of actual library problems and ask "What would I do?"

Emerging Human Resource Trends in Academic Libraries presents the collective wisdom of human resource librarians and administrators who have been in the forefront of practicing and applying the human resource principles in academic libraries. The book is divided into five Parts: Part I focuses on the present academic library environment and the unique human resource challenges that can be found there. Part II looks at the role of LIS education in preparing Masters level librarians to work within academic libraries and beyond. Part III examines how human resource departments in organizations can continue education beyond the degree for professionals and other staff. Part IV is concerned with how academic libraries show their value to the parent institution. Part V focuses on the library staff roles, how they have changed, and how they are valued in relation to faculty and professional positions. These chapters within each Part represent the emerging trends within academic libraries that impact how librarians are educated, mentored and given the ability to obtain professional development training as incumbent librarians as changes occur in the field. Each chapter is written by a practitioner in HR who has experienced related problems and sought solutions.

For most academic libraries, archives and museums, digital content management is increasingly occurring on a holistic enterprise level. As most institutions contemplate an enterprise digital content strategy for a growing number of digitized surrogates and born-digital assets, libraries, archives, and museums understand that these expanding needs can only be met by more flexible approaches offered by a multicomponent digital asset management ecosystem (DAME). Increasingly, librarians, archivists, and curators are managing an integrated digital ecosystem by coordinating and complementing a number of existing and emerging initiatives. This guide provides a high-level overview and offers a conceptual framework for understanding a digital asset management ecosystem with discussions on digital collection typologies and assessment, planning and prioritization, the importance of a community of practice through associated workflows, and an understanding of the critical role that foresight planning plays in balancing an evolving infrastructure and expanding digital content with creative cost modeling and sustainability strategies. Borrowing from the principles of data curation, integrative collection building requires an understanding of the library's "digital ecosystem" of licensed content, digitized material, and born-digital content in order to ensure strategic growth of institutional collections in the context of long-term holistic collection management plans. Key elements discussed in this book include: -the importance of digital collection assessment, analysis, and prioritization, -the realignment of accession and appraisal methodologies for efficient digital content acquisition, -the need to think holistically relating to tool selection and infrastructure development to ensure interoperability, scalability, and sustainability of a universe of digital assets, -the creation of cross-functional workflows in accordance with policies and plans, -the importance of advocating for growing resources needed for managing, descriptive, administrative, technical, rights and preservation metadata across the institution, and -the significance of distributed digital preservation models with a growing array of associated options for cloud storage.

The 27th volume of the Educational Media and Technology Yearbook describes current developments and trends in the field of instructional technology. Prominent themes for this volume include e-learning, collaboration, the standards reform movement, and a critical look at the field in its historical context. The audience for the Yearbook consists of media and technology professionals in schools, higher education, and business contexts, including instructional technology faculty, school library media specialists, curriculum leaders, business training professionals, and instructional designers. The Educational Media and Technology Yearbook has become a standard reference in many libraries and professional collections. Examined in relation to its companion volumes of the past, it provides a valuable historical record of current ideas and developments in the field.

Marketing and Social Media: A Guide for Libraries, Archives, and Museums, Second Edition is a much-needed guide to marketing for libraries, archives, and museum professionals in the social media age. This book serves as both an introductory textbook and as a guide for working professionals interested in developing well-planned evidence-based marketing campaigns. Chapters cover coordinating efforts with the organization's mission, goals, and objectives, how to do a SWOT analysis and environmental scanning, the use of existing data as well as issues in collecting additional data, how to identify and involve stakeholders, a 4-step marketing model, considerations of price, placement, product, and promotion, market research, understanding customer groups and market segmentation, marketing mix strategy and evaluation, promotional activities, channel selection, social media marketing activities, content marketing, social media policies, guidelines, crisis communication, and evidence-based assessment. Discussion of social media and examples of social media marketing activities are included throughout the book, as well as case study examples of marketing and social media campaigns in libraries, archives and museums. This second edition further includes a new final chapter offering step-by-step guidance for brand-new social media managers on how to get started from their first day on the job with social media marketing, management, assessment, strategic planning, and content calendar planning activities, in addition to working with colleagues and managers to integrate social media into work activities across the organization. For educators, this text includes elements which can be developed into classroom or workshop assignments which include pull quotes highlighting important concepts in each chapter, key terms, discussion questions, illustrative case study examples from archives, libraries and museums, and an annotated bibliography for further reading.

The International Federation of Library Associations and Institutions (IFLA) is the leading international body representing the interests of library and information services and their users. It is the global voice of the information profession. The series IFLA Publications deals with many of the means through which libraries, information centres, and information professionals worldwide can formulate their goals, exert their influence as a group, protect their interests, and find solutions to global problems.

In the past sixty years, oral history has moved from the periphery to the mainstream of academic studies and is now employed as a research tool by historians, anthropologists, sociologists, medical therapists, documentary film makers, and educators at all levels. The Oxford Handbook of Oral History brings together forty authors on five continents to address the evolution of oral history, the impact of digital technology, the most recent methodological and archival issues, and the application of oral history to both scholarly research and public presentations. The volume is addressed to seasoned practitioners as well as to newcomers, offering diverse perspectives on the current state of the field and its likely future developments. Some of its chapters survey large areas of oral history research and examine how they developed; others offer case studies that deal with specific projects, issues, and applications of oral history. From the Holocaust, the South African Truth and Reconciliation Commissions, the Falklands War in Argentina, the Velvet Revolution in Eastern Europe, to memories of September 11, 2001 and of Hurricane Katrina, the creative and essential efforts of oral historians worldwide are examined and explained in this multipurpose handbook.

The Time for Endowment Building is Now: Why and How to Secure Your Organization's Future describes endowment contributions both through outright and deferred gift giving. It puts the concept of endowment development front and center and explains the steps and mindset that are necessary to create the capacity to build and increase the endowment of an organization. The role and responsibility of the executive and the board in encouraging endowment development are described, and a chapter is devoted to the identification of endowment prospects not through wealth analysis or "major gift giving" but by donative history. A highlight of the book is a case study of the Harold Grinspoon Foundation's LIFE & LEGACY Program that provides training and mentoring as well as incentives to local community-based organizations to encourage the building of endowment funds. The book will be particularly appealing to boards and staff members of those not-for-profit organizations contemplating whether to launch an endowment program or are in the beginning stages of doing so. This book will be valuable to veterans in the field considering their policies in relation to the use of endowment contributions as well as the marketing of them to prospects and donors. It will also be of interest to those teaching fundraising courses in not-for-profit management programs.

The organization, functioning, and the role of libraries in university communities continue to change dramatically. While academic research libraries continue to acquire information, organize it, make it available, and preserve it, the critical issues for their management teams in the twenty-first century are to formulate a clear mission and role for their library, particularly as libraries transition to meet the new information needs of their university constituents. Building a Virtual Library addresses these issues by providing insight into the current changes and developments within the area of library science.

This professional reference for academic librarians provides detailed guidance for the strategic management of academic libraries. While strategic planning is important, this volume recognizes that even the best plans must confront the reality of implementation of services and facilities within the library on a daily basis. This book offers solutions to immediate operational problems within the academic library and treats strategic planning as but one component of overall strategic management. The first part of the work overviews definitions and discusses the issues and objectives central to strategic library management. The second part contains chapters on the academic and external contexts within which the library functions, and looks at the impact of those contexts on the strategic management plan. The third part provides detailed information on technical tools and procedures by which strategic management can be accomplished.

Just beginning to enter the workplace, Millennials have never known a world that wasn't connected by email, instant messages, text messages, and the Internet. For libraries, the challenge is clear: how do we serve older and more established clientele, yet sustain progress? How do we welcome this new generation into our professional midst? These 18 chapters explore the pervasiveness of change: in personnel selection and training; budget planning; marketing and promotion; fund raising; health issues for staff and clientele; retirement and recruitment; staying current; inter-library and inter-agency cooperation; joint-use facilities; furnishing and refurnishing; evaluating and selecting new format materials and technologies; and lifelong learning. Each offers practical experience and advice which, regardless of type of library, is adaptable to all. For managers and would-be managers of libraries everywhere, and anyone who provides service to a younger demographic.

As a branch of International and Area Studies Librarianship (IASL), East Asian Librarianship has become increasingly important in an age of globalization as scholars engage in interdisciplinary research and study. Volume 1 of Inside Major East Asian Library Collections in North America presents an extensive collection of interviews that give key insights into Japanese and Korean librarianship. East Asian Studies librarianship requires a variety of technical skills, combining deep subject background with knowledge of library processes/workflows, an awareness of research trends, and digital developments in their respective fields. Professionalism, tradition, standards, respected bodies of knowledge and individual practicing professionals' personality traits are closely examined over both volumes. Inside Major East Asian Library Collections in North America promotes shared understanding of librarians' work and contribution to society and will enable further collaborations and new services, utilizing the unique and distributed nature of their expertise.

A History of Medical Libraries and Librarianship in the United States: From John Shaw Billings to the Digital Era presents a history of the profession from the beginnings of the Army Surgeon General's Library in 1836 to today's era of the digital health sciences library. The purpose of this book is not only to make this history available to the profession's practitioners, but also to provide context as medical librarians and libraries enter a new age in their history as the digital information environment has undercut the medical library's previous role as the depository of the print based KBI/information base. The book divides the profession's history is divided into seven eras: 1. The Era of the Library of the Office of the Army Surgeon General and John Shaw Billings - 1836 - 1898 2. The Era of the Gentleman Physician Librarian - 1898 to 1945 3. The Era of the Development of the Clinical Research Infrastructure (NIH), the Rapid Expansion in Funded and Published Clinical Research and the Emergence of Medical Librarianship as a Profession - 1945 - 1962 4. The Era of the Development of the National Library of Medicine, Online digital Subject Searching (Medline) and the Creation of the National Health Science Library Infrastructure- 1962 - 1975 5. The Medline Era - A Golden Age for Medical Libraries - 1975 - 1995 6. The Era of Universal Access to Information and the Transition from Paper to Digitally Based Medical Libraries - 1995 - 2015 7. The Era of the Digital Health Sciences Library - 2015 - Each era is reviewed through discussing the developments in the field and the factors which drove those developments. The book will provide current and future medical librarians and information specialists an understanding of the development of their profession and some insights into its future.

Prior to the COVID pandemic, there was little published information to guide technical services operations on how to deal with crises and emergencies. Viewed as a backroom operation by administration, little thought historically has been given to how these employees might protect equipment and resources and continue to provide services that seamlessly support the rest of the library. Virtual Technical Services: A Handbook is the first to address emergency and crisis planning specifically for technical services. The authors address how to create an emergency plan and how to prepare for an uncertain future that will undoubtedly include other threats to our health and safety. We discuss how the pivot to remote work can revolutionize technical services librarianship and allow us to better serve the needs of a 21st Century library. As the WFH period extended longer than anticipated, libraries and other organizations realized both the challenges and benefits of working remotely. WFH is about more than just doing one's job, and we focus on employees as individuals with needs that include work/life balance, self-care, and the flexibility to meet life circumstances including childcare, eldercare, and appointments. A unique feature of our book is the focus on employee well-being, including burnout and self-care. Prior to COVID-19, employee well-being was typically not emphasized as part of personnel management. The risks to our health and safety and being removed from the physical workplace provided the opportunity to re-examine priorities and reframe them to forge a stronger and more collaborative relationship between employers and employees. Technical services personnel, in particular, are subject to burnout as their operations are frequently understaffed and they face competing demands of serving both libraries' physical needs and supporting electronic and digital resources. Management in a remote work environment has challenges that are not present in an on-site operation. Communication, setting expectations, and documentation and training take on added significance when WFH, as does accountability. Our book addresses these aspects of management through a WFH lens. The book also covers the return to work after a shift to remote, whether it is completely on-site, hybrid, or some combination. Normalization, determining staffing levels, employee accommodations, and an adjustment period are discussed. Since most technical services personnel have not previously had to pivot to remote on short notice and for an extended period, the book addresses these issues for libraries as they make decisions about repopulating their workplaces.

As outsourcing becomes more commonplace in libraries, the need for a authoritative guide becomes indisputable. This book, designed to give librarians a broad understanding of outsourcing issues in academic libraries, synthesizes prevailing theories on the topic and describes current outsourcing practices in all areas of librarianship. After a historical overview and a detailed analysis of the pros and cons of outsourcing, the authors outline the steps for planning and implementing a successful outsourcing program. Individual chapters cover collection development, acquisitions and serials management, cataloging, retrospective conversion, authority control, preservation, and public services and systems. A special feature of the book is a detailed survey of more than 200 academic research libraries and other academic libraries about outsourcing practices.

Prior to the COVID pandemic, there was little published information to guide technical services operations on how to deal with crises and emergencies. Viewed as a backroom operation by administration, little thought historically has been given to how these employees might protect equipment and resources and continue to provide services that seamlessly support the rest of the library. Virtual Technical Services: A Handbook is the first to address emergency and crisis planning specifically for technical services. The authors address how to create an emergency plan and how to prepare for an uncertain future that will undoubtedly include other threats to our health and safety. We discuss how the pivot to remote work can revolutionize technical services librarianship and allow us to better serve the needs of a 21st Century library. As the WFH period extended longer than anticipated, libraries and other organizations realized both the challenges and benefits of working remotely. WFH is about more than just doing one's job, and we focus on employees as individuals with needs that include work/life balance, self-care, and the flexibility to meet life circumstances including childcare, eldercare, and appointments. A unique feature of our book is the focus on employee well-being, including burnout and self-care. Prior to COVID-19, employee well-being was typically not emphasized as part of personnel management. The risks to our health and safety and being removed from the physical workplace provided the opportunity to re-examine priorities and reframe them to forge a stronger and more collaborative relationship between employers and employees. Technical services personnel, in particular, are subject to burnout as their operations are frequently understaffed and they face competing demands of serving both libraries' physical needs and supporting electronic and digital resources. Management in a remote work environment has challenges that are not present in an on-site operation. Communication, setting expectations, and documentation and training take on added significance when WFH, as does accountability. Our book addresses these aspects of management through a WFH lens. The book also covers the return to work after a shift to remote, whether it is completely on-site, hybrid, or some combination. Normalization, determining staffing levels, employee accommodations, and an adjustment period are discussed. Since most technical services personnel have not previously had to pivot to remote on short notice and for an extended period, the book addresses these issues for libraries as they make decisions about repopulating their workplaces.

Dr. Cynthia K. West examines the intersection of information technologies, power, people, and bodies. Informed by more than ten years as a digerati in Silicon Valley and a political theorist, she offers a unique perspective on the direction in which information technologies are leading North American and global societies and cultures. Not only are information technologies bringing positive changes, technologies are embedded in what Michel Foucault calls power networks. Information technologies inherit influences from prior historical, cultural, and social events. West's research examines how information technologies are on a path of creating efficiency, productivity, profitability, surveillance, and control.

Human-machine interface technologies are merging more and more with physical bodies. Surveillance technologies are supervising human activities in an increasingly panoptic fashion. Biometric technologies record data from the body's parts--hands, retinas, irises, and even body odor. But as West points out, we need to ask ourselves just how digital do we want to become? West calls for an ethics dialogue not only among digerati within the industry but also a dialogue which allows for public participation. Where do we want to lead the technology? Instead of continuing to embrace the goals of the technocratic paradigm, how can we use the technologies toward more humanistic goals? West concludes by offering six levels of active participation for positive change. This book will be of particular interest to scholars and students of contemporary science and technology as well as participants in information technology.

Transmedia is a technique of delivering a single piece of content in individual parts via different media and communication platforms (books, films, TV shows, games, live performances, etc.). In the book transmedia is considered as a case-in-point for the need to rethink library cataloguing and metadata practices in a new, heterogeneous information environment where the ability to bring together information from various sources into a meaningful whole becomes a critical information skill. Transmedia sheds new light on some of the long-existing questions of bibliographic information organisation (the definition of work, modelling of bibliographic relationships, subject analysis of fiction, etc.) and introduces libraries to new, transient and interactive media forms such as interactive fiction, gaming events, or performances. The book investigates how various theories and practices of bibliographic information organisation can be applied to transmedia, focusing on the solutions provided by the new bibliographic conceptual model IFLA LRM, as well as linked open data models and standards. It strongly advocates collaborative practices and reuse of knowledge that underpin an emerging vision of the library catalogue as a 'mediation tool' that assembles, links and integrates information across a variety of communication contexts.

Increased access to information generated by international governmental organizations (IGOs) and nongovernmental organizations (NGOs) and the explosive growth in information technology lead to challenges in the way this information is disseminated, processed, organized, and used. This companion volume to Hajnal's previous work, International Information, bridges the divide between traditional and new media information emanating from IGOs and NGOs. An invaluable resource for researchers, scholars, students, government officials, media personnel, and information professionals.

At the heart of any discussion about the future of libraries is the future of librarians-and how well our instructional programs, especially the Master of Library Science (MLS) degree, prepare them for their careers. Building on the Re-envisioning the MLS initiative from the University of Maryland's iSchool and the Information Policy & Access Center (iPAC), this book continues the critical conversations around preparing future librarians. Library and information science (LIS) programs are the foundation of librarianship, and their design requires input from everyone in the field-from academics designing programs and courses, to practitioners reflecting on how prepared (or unprepared) they are to serve their communities, to hiring authorities considering qualifications of candidates. The second installment of this two-part volume explores many of the challenges and opportunities inherent in the future of the MLS degree, including the changing nature of the communities that libraries serve and how LIS education should address these changes, how archival training must accommodate big data, the specialized skill sets librarians need on the job, and how best to prepare librarians for their role as educators. These conversations will never be fully resolved, as LIS education must continue to evolve to ensure the efficacy of libraries and the librarians at the heart of the work.

Libraries have historically played a role as a community builder, providing resources and spaces where knowledge can be archived, shared and created. They can also play a pivotal role in fostering the public's understanding of science and scientific processes. From makerspaces to data visualization labs to exhibits, many libraries already delve into scientific explorations and many more could join them. Scientists often need to include "broader impacts" goals in grant proposals, but they might not know where to begin or feel that they do not have the time to devote to public engagement. This is where libraries and librarians can help. Research in science communication also supports tapping into libraries for public engagement with science. Studies show that it is important for scientists to present findings in an apolitical way-not aligning with one solution or one way of thinking and not being seen as an activist (Druckman, 2015; Jamieson & Hardy, 2014). One of the core tenets of librarians and libraries is to present information in a neutral way. Research also shows that Informal conversations about science can have a greater effect on people than reading about it online or hearing about it on the news (Eveland & Cooper, 2013). Again, libraries can play a role in fostering these types of conversations. Given this landscape, this book will demonstrate concrete ways that libraries and librarians can play a role in fostering public engagement with science. In addition to background information on the current landscape of public knowledge and understanding of science, it will also include best practices and case studies of different types of programming and services that libraries can offer. Often libraries do not jump to mind when people think about science education or science literacy, and many librarians do not come from a science background. Literature on science programming and sharing science is largely absent from the library field. This book will help give confidence to librarians that they can participate in engaging the public with science. At the same time, it will provide a conduit to bring informal science educators, communication officers from universities or research organizations who share scientific discoveries with the public, and librarians together to explore ways to align their work to promote scientific literacy for all.