Learn a practical new approach to some long-standing and significant problems that librarians are continually called upon to address, such as: Is the library reaching its target audience? What do shifts in use patterns reflect? How often can users be expected to visit the library on the average? Can users be identified by category by the way they use the library?Author Charles D. Emery takes a close look at some methods which can be used to answer these questions accurately. Using the analogy of repeat buying, which has been shown to follow consistent and regular patterns across a wide range of consumers, brands, products, time periods, and other conditions, Mr. Emery applies the same concepts of research to the investigation and analysis of library use. There are remarkable similarities between library borrowing and consumer purchasing patterns. Thus, not only does the consumer purchasing model provide us with a means of investigating and predicting library user behavior, but it furnishes an appropriate mechanism for the more sophisticated analysis of that behavior through the application of marketing concepts such as product mix and brand switching.By drawing the comparison between library borrowing and consumer purchasing, Mr. Emery has identified what library administrators have hitherto lacked: a readily accessible corpus of theory and practical example upon which to base a coherent and cumulative body of research into the behavior of library users. The results will be useful as input to planning and distribution of resources in matters of budgets, services hours, personnel, and programming.

In pre-Revolutionary War America, libraries were member-driven collections for the elite; it was not until 1790 that Benjamin Franklin helped to establish the first public lending library. Throughout the subsequent centuries the library has evolved, but always remained central to the cultural life of the nation. Thomas R. Schiff 's photographs trace the history of the library through aesthetic and style while featuring legendary architects such as Charles F. McKim; Shepley, Rutan and Coolidge; and I. M. Pei. The Library Book beautifully captures the shifting architectural styles and missions of the library in sweeping 360-degree panoramas-from the very earliest American libraries to the modernist masterpieces of Louis I. Kahn and others. In his introductory essay, acclaimed author and library lover Alberto Manguel considers the story of the library in America, its evolving architecture and cultural role, and how the American model reflects the archetypal idea of the universal library. Including brief descriptions of each unique library, this book brings bibliophiles into one hundred libraries across the nation.

This book takes a close look at the recent changing emphasis from collections to access, and from document description to document delivery. As the automation of library processes has moved from technical services to reference services, the roles of the professionals working in those capacities have changed dramatically. Library administrators who are looking to redeploy resources will gain helpful insights from the experiences of librarians who have already redirected their organizations. This helpful volume will be of tremendous assistance in redefining the traditional roles of reference and technical librarians. Access Services offers new insights into the movement from bibliographic access to information access that is reshaping reference services today. Informative discussions on topics such as cross-training experiments, revised organizational structures, the new role of the bibliographic utilities, library school education for the redefined professional, and changes in cataloging codes reveal what impact this trend has for librarians, services, and patrons.

With thousands of new volumes lining the shelves of bookstores, abundant advertisements, and innumerable online reviews, it is becoming increasingly difficulty for the concerned adult to recommend literature that is of quality, yet speaks to young audiences. Core Collection for Children and Young Adults presents the best in contemporary and classic literature for children and young adults. Every book listed in this reference has a concisely worded annotation, which is followed by headings designating awards the book has won, related subjects, and character themes. With more than 350 titles reviewed, this resource will prove invaluable for teachers, librarians, parents, collectors of children's books, and college students with an interest in juvenile literature, education, or child growth and development.

Donor work and fundraising is essential for any vibrant archival program. Without new collections and new funding, archives programs can stagnate, and their operations can become vulnerable to economic downturns. Archivists spend a lot of time managing collections, other archivists, and researchers in their reading rooms, but often not enough time considering the stuff that makes up their collections, where that stuff comes from, and how that stuff-and the sources of that stuff-can be valuable tools for advocacy, promotion, and fundraising for their archival programs. Donors and Archives: A Guidebook for Successful Programs reviews the complex landscape of donor work, archival donations, and institutional fundraising for today's archivists. It provides practical approaches to enhance donor relations for all types of archival programs, such as academic, government, private, and corporate archives. The book covers the planning, the process, and the partners needed for successful donations and donor programs. Arranged into four sections, the book offers practical advice and best practices in a number of areas including: how donations work, who donates to archives, how to prepare for donors, how to evaluate and manage the stuff from potential donors, how to work with an institution's development office, what are the obligations and expectations of archivists and donors, how to develop donor strategies, how to work with friends and supporters of the archives program, what happens after the donation is complete, and what is the overall value of donors to archival programs. Donors and Archives: A Guidebook for Successful Programs highlights the importance of development and fundraising for archives, while focusing on the donor and potential donor. Their interest, their support, their enthusiasm, and their stuff are vital to the success of archival programs. Archivists involved in donor work and fundraising will find the practical advice and best practices in this book applicable, replicable, timely, and valuable.

In this unconventional management book, author Susan Carol Curzon presents a different take on traditional library management tools. Through personal narrative and anecdotes from other working professionals, Curzon presents the many everyday challenges one meets as a library manager: - The unwritten rules, strategies, and bits of wisdom only learned on-the-job - Behavioral nuances - Political strategies - Mentor-like advice - Subtle communication codes Regardless of the professional setting, management is management and wisdom is wisdom. What Every Library Director Should Know is the insider's view of vital actions, behaviors, and strategies needed to succeed in every type of library. This second edition has been significantly revised to emphasize diversity, inclusion, remote work, and virtual services.

A guide to the establishment of the library which covers materials acquisition, the organization and usage of the library's collection to provide a variety of services and the use of automation. This book aims to instruct the librarian on managing the small library effectively.

Librarians who work with readers will find this well-loved guide to be a treasure trove of information. With descriptive annotations of thousands of genre titles mapped by genre and subgenre, this is the readers' advisor's go-to reference. Next to author, genre is the characteristic that readers use most to select reading material and the most trustworthy consideration for finding books readers will enjoy. With its detailed classification and pithy descriptions of titles, this book gives users valuable insights into what makes genre fiction appeal to readers. It is an invaluable aid for helping readers find books that they will enjoy reading. Providing a handy roadmap to popular genre literature, this guide helps librarians answer the perennial and often confounding question "What can I read next?" Herald and Stavole-Carter briefly describe thousands of popular fiction titles, classifying them into standard genres such as science fiction, fantasy, romance, historical fiction, and mystery. Within each genre, titles are broken down into more specific subgenres and themes. Detailed author, title, and subject indexes provide further access. As in previous editions, the focus of the guide is on recent releases and perennial reader favorites. In addition to covering new titles, this edition focuses more narrowly on the core genres and includes basic readers' advisory principles and techniques. Helps librarians answer the challenging question "What should I read next?" Helps LIS students understand popular genres and better select books for which readers are looking Serves as a starting point for library patrons looking for their next read

Provides detailed formulas to help calculate the square footage required for every conceivable element of a library building. New to this edition are up-to-date specifications for computer workstations, and visual representations of complex configurations. Designed to be consulted after the decision to build has been made, it answers the critical question, 'How much space do we need?'

Compliance is one of the component of the widely discussed GRC (governance, risk, and compliance) framework, which integrates three key elements of organizational strategy, the other two being governance and risk. The GRC framework encompasses all aspects of organizational strategy and operations, including those that involve the creation, collection, retention, disclosure, ownership, and use of information by companies, government agencies, and non-profit entities. Information governance develops strategies, policies, and initiatives to maximize the value of an organization's information assets. Information risk management is responsible for identifying, analyzing, and controlling threats to those assets. Information compliance seeks to align an organization's information-related policies and practices with applicable requirements. Academic researchers, legal commentators, and management specialists have traditionally viewed compliance as a legal concern, but compliance is a multi-faceted concept. While adherence to legal and regulatory requirements is widely acknowledged as a critical component of compliance initiatives, it is not the only one. Taking a broader approach, this book identifies, categorizes, and provides examples of information compliance requirements that are specified in laws, regulations, contracts, standards, industry norms, and an organization's code of conduct and other internal policies. It also considers compliance with social and environmental concerns that are impacted by an organization's information-related policies and practices. The book is intended for compliance officers, information governance specialists, risk managers, attorneys, records managers, information technology managers, and other decision-makers who need to understand legal and non-legal compliance requirements that apply to their organizations' information assets. It can also be used as a textbook by colleges and universities that offer courses in compliance, risk management, information governance, or related topics at the graduate or advanced undergraduate level.

Libraries seeking to grow or enhance community outreach will welcome Building Community Engagement and Outreach in Libraries to assist them in planning and executing engagement programs. Eight chapters offer a variety of methods and strategies that library managers can employ to broaden and enhance their libraries' community engagement activities.The volume includes both theoretical frameworks and strategic case studies.Readers will learn how to plan and execute successful community engagement programs with tips on providing leadership for working with staff, fostering relationships with community partners and using assessment to plan for future programming. Specific applications of community engagement practices include using data to inform stakeholders, providing health literacy workshops, staff training for community programs, outreach to engage the community with archives, working with underserved communities and diversity training. This is an important addition to the literature on how libraries can work with their communities to provide critical services and resources. Providing valuable insights about the diverse ways that outreach can be accomplished within and through our communities, this volume serves as a significant resource for both library managers, their staff and their partners.

Librarianship may be said to be facing an identity crisis. It may also be said that librarianship has been facing an identity crisis since it was proposed as a profession. With the advent of technology that lowers barriers to the access of information, the mission of a library has become indistinct. This volume will explore the current purpose of librarianship and libraries, how we become "Masters of our Domains", develop expertise in various elements of the profession, and how we extend outward into our communities.

This fourth edition of Jo Bryson's highly regarded Managing Information Services has been thoroughly revised with an emphasis on innovation. Operating in a digital era, libraries must innovate to survive and grow. This means librarians having radical ideas which challenge the status quo, shifting strategic directions to change the way services are managed, and developing new skills and knowledge. Challenges include developing new uses for floorspace, where shelving is being replaced by mobile networking, and new practices and procedures for managing new products such as e-books and self-service. Libraries can achieve long term sustainability by information managers having more creative responses and developing innovative thinking. Essential reading for information students, this text also serves as a comprehensive and detailed reference on the key management topics for information service managers.

In the last decade, data science has generated new fields of study and transformed existing disciplines. As data science reshapes academia, how can libraries and librarians engage with this rapidly evolving, dynamic form of research? Can libraries leverage their existing strengths in information management, instruction, and research support to advance data science? Data Science in the Library: Tools and Strategies for Supporting Data-Driven Research and Instruction brings together an international group of librarians and faculty to consider the opportunities afforded by data science for research libraries. Using practical examples, each chapter focuses on data science instruction, reproducible research, establishing data science services and key data science partnerships. This book will be invaluable to library and information professionals interested in building or expanding data science services. It is a practical, useful tool for researchers, students, and instructors interested in implementing models for data science service that build community and advance the discipline.

In recent years, interest in International Librarianship has grown rapidly and will continue to grow as globalization influences education and librarianship. In countries around the world, public and school libraries have unique roles and their staffs collaborate across types of libraries to varying degrees. Library staff preparation, training, and ongoing learning and organization of youth-serving librarians mirror each country s values and priorities. The essays in Youth-Serving Libraries in Japan, Russia, and the United States address the universal and culture-specific aspects of library services to children and teens in these three countries. This collection shows how libraries have developed in light of each country s political, educational, and social history. They examine how government and citizen roles in youth-serving libraries also reflect culturally defined social structures. The chapters highlight unique collections and services within each country and also show how librarians deal with the challenges they encounter, both from within their culture as well as from outside including natural disasters. Each country s authors discuss contemporary issues that face youth-serving libraries, such as information literacy, reading in a multimedia world, and the overarching influence of technology. This book will be of interest to youth-serving librarians around the world, library educators, and for those studying international and young adult librarianship."

Creative Library Marketing and Publicity: Best Practices shares the success of libraries of various sizes and types-small to large public, academic, and school libraries, systems, and organizations. Each best-practice scenario describes a library's successful experience with marketing, branding, and promoting a library service or program, providing information about planning, actual promotion techniques, and evaluating the success of the plan or promotion methods. Most importantly, each include tips and best practices for readers. Many of these ideas and techniques are applicable across the board, so they will help you implement similar methods to promote your library services and programs and spark different and unique uses for these techniques. Strategies covered include: *Using constituents' voices in outreach efforts *Building a social media presence *Crafting step-by-step marketing plans *Planning and implementing branding campaigns *Creating buzz with promotional videos *Using e-mail marketing in outreach *Marketing a new library space *Marketing on a shoestring budget Drawing on the best practices, experience, and expertise of library personnel from public, academic, and school libraries, this volume brings together a variety of marketing plans and creative methods for promoting libraries and their programs and services to a twenty-first-century audience. All library employees should be able to take away something from these creative, successful efforts and apply tips, techniques, and best practice suggestions to their own library marketing efforts.

Relational Database Design and Implementation: Clearly Explained, Fourth Edition, provides the conceptual and practical information necessary to develop a database design and management scheme that ensures data accuracy and user satisfaction while optimizing performance. Database systems underlie the large majority of business information systems. Most of those in use today are based on the relational data model, a way of representing data and data relationships using only two-dimensional tables. This book covers relational database theory as well as providing a solid introduction to SQL, the international standard for the relational database data manipulation language. The book begins by reviewing basic concepts of databases and database design, then turns to creating, populating, and retrieving data using SQL. Topics such as the relational data model, normalization, data entities, and Codd's Rules (and why they are important) are covered clearly and concisely. In addition, the book looks at the impact of big data on relational databases and the option of using NoSQL databases for that purpose.

Digital Badges are gaining traction in the education landscape, and librarians have been some of the leading pioneers at the forefront of this exciting new frontier. This book provides examples of how badges are being used to enhance and invigorate the teaching and assessment of information literacy. Chapters provide inspiration for teaching librarians interested in: *Providing an engaging experience for their students *Gaining insight into this growing innovative technology trend *Discovering how librarians are using badges to enhance their teaching *Forming meaningful collaborations with faculty and teachers *Developing knowledge about badge system design and badging platforms *Learning how badges can motivate, support, and celebrate learning achievements *Launching a badging project The book is divided into two sections. The first section explores the environment in which badges are being developed, in particular situating them within the current educational setting, and provides guidelines on how best to create a badging program. The second section details contributing authors' firsthand experiences creating, implementing, and refining digital badges and digital badging systems, in some cases collaborating with teachers and faculty. These chapters provide a wealth of ideas about using digital badges in academic and school libraries to engage and motivate students.

Creative Library Marketing and Publicity: Best Practices shares the success of libraries of various sizes and types-small to large public, academic, and school libraries, systems, and organizations. Each best-practice scenario describes a library's successful experience with marketing, branding, and promoting a library service or program, providing information about planning, actual promotion techniques, and evaluating the success of the plan or promotion methods. Most importantly, each include tips and best practices for readers. Many of these ideas and techniques are applicable across the board, so they will help you implement similar methods to promote your library services and programs and spark different and unique uses for these techniques. Strategies covered include: *Using constituents' voices in outreach efforts *Building a social media presence *Crafting step-by-step marketing plans *Planning and implementing branding campaigns *Creating buzz with promotional videos *Using e-mail marketing in outreach *Marketing a new library space *Marketing on a shoestring budget Drawing on the best practices, experience, and expertise of library personnel from public, academic, and school libraries, this volume brings together a variety of marketing plans and creative methods for promoting libraries and their programs and services to a twenty-first-century audience. All library employees should be able to take away something from these creative, successful efforts and apply tips, techniques, and best practice suggestions to their own library marketing efforts.

With the advent of the Information Society, access to resources is vital to the ordinary citizen, the academic, and the career professional, as well as in public administration and private enterprise. Information Pathways: A Problem-Solving Approach to Information Literacy is designed to serve as a textbook for courses that address the need of college students to develop a basic knowledge of the complex matrix of core resources for the retrieval, management, and exploitation of information. This book shows students how to: * Build effective search strategies for solving information problems * Evaluate and use information and information sources * Apply information skills to the writing process * Be at ease with numeric information * Integrate information skills for smooth problem solving * Maintain their new fluency with information Organized into chapters that examine different ways in which information is structured, Information Pathways will help students develop and evaluate strategies for finding and adopting information.

Processing the Past explores the dramatic changes taking place in historical understanding and archival management, and hence the relations between historians and archivists. Written by an archivist and a historian, it shows how these changes have been brought on by new historical thinking, new conceptions of archives, changing notions of historical authority, modifications in archival practices, and new information technologies. The book takes an "archival turn" by situating archives as subjects rather than places of study, and examining the increasingly problematic relationships between historical and archival work. The book sets the background to these changes by showing how nineteenth- and early twentieth-century historians and archivists in Europe and North American came to occupy the same conceptual and methodological space. For both, authoritative history was based on authoritative archives and mutual understandings of scientific research. The authors then show how these connections changed as historians began to ask questions not easily answered by traditional documentation, and archivists began to confront an unmanageable increase in the amount of material they processed and the challenges of new electronic technologies. The book situates these changes in a review of contemporary historical concepts and archival practices. The authors contend that historians and archivists have divided into two entirely separate professions with distinct conceptual frameworks, training, and purposes, as well as different understandings of the authorities that govern their work. Processing the Past moves toward bridging this divide by speaking in one voice to these very different audiences as well as to general readers. The book concludes by raising the worrisome question of what future historical archives might be like if historical scholars and archivists no longer understand each other, and indeed, whether their now different notions of what is archival and historical will ever again be joined.

Freedom Libraries: The Untold Story of Libraries for African-Americans in the South. As the Civil Rights Movement exploded across the United States, the media of the time was able to show the rest of the world images of horrific racial violence. And while some of the bravest people of the 20th century risked their lives for the right to simply order a cheeseburger, ride a bus, or use a clean water fountain, there was another virtually unheard of struggle—this one for the right to read. Although illegal, racial segregation was strictly enforced in a number of American states, and public libraries were not immune. Numerous libraries were desegregated on paper only: there would be no cards given to African-Americans, no books for them read, and no furniture for them to use. It was these exact conditions that helped create Freedom Libraries. Over eighty of these parallel libraries appeared in the Deep South, staffed by civil rights voter registration workers. While the grassroots nature of the libraries meant they varied in size and quality, all of them created the first encounter many African-Americans had with a library. Terror, bombings, and eventually murder would be visited on the Freedom Libraries—with people giving up their lives so others could read a library book. This book delves into how these libraries were the heart of the Civil Rights Movement, and the remarkable courage of the people who used them. They would forever change libraries and librarianship, even as they helped the greater movement change the society these libraries belonged to. Photographs of the libraries bring this little-known part of American history to life.

This book discusses the selection, evaluation, and purchase of furniture and equipment for libraries. It examines the arrangement of the interior to update and illuminate earlier writings, and helps those spending even small amounts for library furniture and equipment to do so more wisely.

Increasingly, libraries are struggling to deal with a growing diversity in the cultural background of their patrons. Problems arising from this cultural diversity afflict all library types school, public and academic. Library Services for Multicultural Patrons is by and for all libraries that are striving to provide multicultural services to match the growing diversity in the cultural background of patrons. The book is designed to offer helpful tips and practical advice to academic, public, and school librarians who want to better serve the multicultural groups in their communities. The contributors to the book are themselves practicing librarians and they share creative ideas for welcoming multicultural patrons into libraries and strategies for serving them more effectively. Librarians will find in these chapters tried and true tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their own libraries and communities. The chapters are divided into the following categories for ease of access: 1) Getting Organized and Finding Partners, 2) Reaching Students, 3) Community Connections, 4) Applying Technology, 6) Outreach Initiatives, 6) Programming and Events, and 7) Reference Services. Librarians of all types will be pleased to discover easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural patrons into the library, and much more."

This book addresses the growing endeavours of shared print repositories and programs in academic libraries, representing a global perspective with authors from Canada, Australia, Great Britain, and the United States. It illustrates the complicated processes and challenges of coordinating selection, determining storage agreements (distributed or shared), ownership concerns, business models, and a host of collection maintenance issues. These efforts entail immense collaboration, regardless of the size of the project. Luckily, librarians are good at collaboration, but not always good at forging ahead into an uncertain future with regard to print collections. As echoed by authors in this book, the future is indeed uncertain, but undoubtedly libraries who partner together to address print archiving dilemmas will be better prepared for whatever the future holds. This book was originally published as a special issue of Collection Management.