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Books > Professional & Technical > Industrial chemistry & manufacturing technologies > Other manufacturing technologies

Leading Lean by Living Lean - Changing How You Lead, Not Who You Are (Paperback): Philip Holt Leading Lean by Living Lean - Changing How You Lead, Not Who You Are (Paperback)
Philip Holt
R1,005 Discovery Miles 10 050 Ships in 9 - 15 working days

In Leading Lean by Living Lean, Philip Holt details and explains what is probably the most important part of becoming a Lean Leader -- living and practicing what you preach. To do this you must believe in what you're doing, understand what it means and what you need to do, and do it every day. The author, through his engineering background, has fully embraced the Plan-Do-Check-Act (PDCA) model of Deming / Shewhart but has adapted David Bovis' Believe-Think-Feel-Act (BTFA) model to understand why logic and facts are very often not the principal players in the game of change. In this book, Holt author describes how you can take both the PDCA and BTFA models into account and has sectioned the book into three prime parts: 1. Head -- How you learn and understand the Lean principles and their application. 2. Hands -- How you practice Lean Leadership daily. 3. Heart -- How you internalize and believe in Lean Leadership. Through this book, you, the Lean practitioner, whether aspiring or experienced, will have everything that you need to "lead it," "do it," and "live it." The nature of this book is more "why to" than "how to" - the author knows that he cannot tell you how to lead, do, or live Lean; he can only explain why it is so important and share his knowledge, experiences, failures, and successes. This book isn't so much a self-help book as a self-reflection book and it can point you in the proper direction, but... the book won't change you; only you can change you! Essentially, with this book, the author wants those who think of Lean as a toolkit, who believe that Lean can be project managed, or who argue about Lean versus Six Sigma and misunderstand the fundamental depth of impact that true Lean Leadership has on an organization to be disabused of any or all of those notions. This book is aimed at those leaders who seek to experience the full transformative effects of Lean in their organizations and want to practice it at the principle level of deployment. Holt's aim is to help business leaders enhance who they are by changing what they do and the way that they do it

Making Complex Decisions toward Revamping Supply Chains amid COVID-19 Outbreak (Hardcover): Dinesh Kumar, Kanika Prasad Making Complex Decisions toward Revamping Supply Chains amid COVID-19 Outbreak (Hardcover)
Dinesh Kumar, Kanika Prasad
R3,120 Discovery Miles 31 200 Ships in 9 - 15 working days

Presents reasons for the supply chain disruption from various perspective and includes case studies along with an historical perspective for guidance Explores how the supply chain will take shape post COVID-19 Discusses likely future scenarios of new and emerging supply chains Describes various MCDM tools used to make complex decisions by companies to stay ahead Offers domain experts' opinions and views to help in formulating real-time strategies

High-Performance Coaching for Managers - A Step-by-Step Approach to Increase Employees' Performance and Productivity... High-Performance Coaching for Managers - A Step-by-Step Approach to Increase Employees' Performance and Productivity (Paperback)
William J Rothwell, Behnam Bakhshandeh
R1,314 Discovery Miles 13 140 Ships in 12 - 17 working days

Coaching is a necessary skill for managers. It is important as a fundamental part of an organization's talent efforts-including talent acquisition, development and retention strategies. For a coaching program to succeed in an organization, it should be recognized as a useful approach throughout the organization and become part of the fabric of the corporate culture. Performance Coaching for Managers provides an important tool for organizations to use to train their managers on coaching. This book differs significantly from other books in the coaching market. Many books on coaching cast coaches as facilitators who question their clients (the coachees), helping them to articulate their own problems, formulate their own solutions, develop their own action plans to solve problems, and measure the success of efforts to implement those plans. That is called a nondirective approach. But this book adopts a directive approach by casting the coach as a manager who diagnoses the problems with worker job performance and offers specific advice on how to solve those problems. While there is nothing wrong with a nondirective approach, it does not always work well in job performance reviews in which the manager must inform the worker about gaps between what is needed (the desired) and what is performed (the actual). The significant difference between what is currently available in the market and what is offered in this book is the authors' collective experience of over 70 combined years of hands-on research and delivery experiences in the Human Resources Development field. According to the Harvard Business Review (2015), workers generally expect their immediate supervisors to give them honest feedback on how well they do their jobs-and specific advice on what to do if they are not performing in alignment with organizational expectations. When workers do not receive advice-but instead are questioned about their own views-they regard their managers as either incompetent or disingenuous. Effective managers should be able to offer direction to their employees. After all, managers are responsible for ensuring that their organizational units deliver the results needed by the organization. If they fail to do that, the organization does not achieve its strategic goals. This book gives managers direction in how to offer directive coaching to their workers.

The Lean Business Guidebook - How to Satisfy Your Customers and Maximize Your Profit (Paperback): MJS Bindra, Ekroop Kaur The Lean Business Guidebook - How to Satisfy Your Customers and Maximize Your Profit (Paperback)
MJS Bindra, Ekroop Kaur
R1,451 Discovery Miles 14 510 Ships in 9 - 15 working days

This book introduces a powerful system that explains how to run a company with a focus on continuous improvement. The results are a satisfied customer base, evolving products and an increase in revenue and profits. These factors determine the success for any company because business transformation involves making fundamental changes in how business is conducted to cope with shifts in the market environment. This a comprehensive book for valuable guidance on framing strategy and overcoming challenges for successful and sustainable implementation of a lean production system, daily management system and lean accounting system in companies to empower the managers to serve their customers with timely delivery of quality products while maximizing profits and easing workloads. The main challenge is ensuring operations colleagues in different functions understand the link between their daily work and the profit and loss statement. In addition, it illustrates how finance personnel can assist the operations team and be a part of the transformation journey. This book is not meant to impart theoretical knowledge of the lean production system, daily management and lean accounting, as there are many books already available that focus on the methodology instead of the implementation. This book empowers people in each function of a company, irrespective of which level they work in the company, and shows them the way to operate on a daily basis to achieve the company's strategy while simultaneously fulfilling their career goals. The book lays out a brief history of the evolution of lean concepts with a focus on lean accounting. This book guides the successful implementation and sustenance of lean and kaizen tools and provides answers to the questions: Who should lead the lean and kaizen implementation in the company? Where should the lean and kaizen journey begin? Which lean and kaizen tools should be implemented first? How important is capacity for the company? How much current capacity is wasted and how much free capacity is available? Where exactly are the resources being wasted in the company? How can the company reduce waste to release capacity for more production? Why should the daily management system and lean accounting system be implemented simultaneously with the lean production system? Why must managers understand the monetary value of their daily activities? Is there an easy way of making a profit and loss statement that is understood at each level in the company? Why is one-day closing of accounts important and how can it be done?

Watch Repair for Beginners - An Illustrated How-To Guide for the Beginner Watch Repairer (Paperback): Harold C. Kelly Watch Repair for Beginners - An Illustrated How-To Guide for the Beginner Watch Repairer (Paperback)
Harold C. Kelly
R311 R211 Discovery Miles 2 110 Save R100 (32%) Ships in 12 - 17 working days

First written by the definitive expert in 1957, Watch Repair for Beginners is the ideal book for anyone who wants to know how to fix their own watch, or take up watch repair as a hobby. Learn what horology is; the basics of watch and clock repairing; the mechanics of a clock; how the wheels work; the difference between an automatic watch, a stop watch, and a chronograph; and so much more. The table of contents includes: Wheel work of pendulum clocks Gearing Escapements for Balance Wheel Timepieces Striking Mechanisms Stop Watches and Chronographs Calendar Mechanisms And more! With detailed black-and-white illustrations, this timeless classic is a must-have addition to any horology lover's collection.

Advances in Sustainable Machining and Manufacturing Processes (Hardcover): Kishor Kumar Gajrani, Arbind Prasad, Ashwani Kumar Advances in Sustainable Machining and Manufacturing Processes (Hardcover)
Kishor Kumar Gajrani, Arbind Prasad, Ashwani Kumar
R3,570 Discovery Miles 35 700 Ships in 9 - 15 working days

This text provides an in-depth overview of sustainability in machining processes, challenges during machining of difficult-to-cut materials and different ways of green machining in achieving sustainability. It discusses important topics including green and sustainable machining, dry machining, textured cutting coated tools for machining, solid lubricants-based machining, gas-cooled machining, cryogenic cooling for intelligent machining, artificial neural network for machining, big data based machining, and hybrid intelligent machining. This book- Covers advances in sustainable machining such as gas-cooled machining, near dry machining, and minimum quantity lubrication. Explores use of big data, machine learning and artificial intelligence for machining processes. Provides case studies and experimental design as well as results with analysis focusing on achieving sustainability. Discusses artificial intelligence and machine learning based machining processes. Cover the latest applications of sustainable manufacturing for a better understanding of the concepts. The text is primarily written for senior undergraduate, graduate students, and researchers in the fields of mechanical, manufacturing, industrial, production engineering and materials science.

The Lean CFO - Architect of the Lean Management Accounting System (Hardcover, 2nd edition): Nicholas S. Katko The Lean CFO - Architect of the Lean Management Accounting System (Hardcover, 2nd edition)
Nicholas S. Katko
R3,263 Discovery Miles 32 630 Ships in 9 - 15 working days

-- Only book written addressing the role of a Lean CFO. -- Explains how a Lean Management System integrated with a Lean Business Strategy drives financial success. -- In clear concise terms explains how & why Lean makes money for companies. -- Gives readers the logical reasons why a Lean Management System must replace a Management Accounting System. -- Answers the question "why do we need a Lean Management System?"

The Lean CFO - Architect of the Lean Management Accounting System (Paperback, 2nd edition): Nicholas S. Katko The Lean CFO - Architect of the Lean Management Accounting System (Paperback, 2nd edition)
Nicholas S. Katko
R950 Discovery Miles 9 500 Ships in 9 - 15 working days

-- Only book written addressing the role of a Lean CFO. -- Explains how a Lean Management System integrated with a Lean Business Strategy drives financial success. -- In clear concise terms explains how & why Lean makes money for companies. -- Gives readers the logical reasons why a Lean Management System must replace a Management Accounting System. -- Answers the question "why do we need a Lean Management System?"

Customer Relationship Management (CRM) for Medium and Small Enterprises - How to Find the Right Solution for Effectively... Customer Relationship Management (CRM) for Medium and Small Enterprises - How to Find the Right Solution for Effectively Connecting with Your Customers (Paperback)
Antonio Specchia
R1,041 Discovery Miles 10 410 Ships in 9 - 15 working days

-- Assists with full comprehension of CRM -- Helps with the designing of datasets -- Shows how to deploy and implement a CRM system -- Provides techniques for smooth systems' integration -- Show how to maintain effective reporting and forecasting (e.g., store customer and prospect contact information, identify sales opportunities, record service issues, and manage marketing campaigns).

Always Making Progress - The Fundamentals of Continuous Improvement for the Process Industry (Paperback): Ian Madden Always Making Progress - The Fundamentals of Continuous Improvement for the Process Industry (Paperback)
Ian Madden
R1,046 Discovery Miles 10 460 Ships in 9 - 15 working days

This book guides process-industry professionals from the implementation of the basic foundations of Continuous Improvement (CI) through to an organization where CI is a "way of life" and a defining feature of the culture of the organization. The readers of this book are seeking solutions to such pressing issues as: * Eliminating accidents and near misses. * Reducing customer complaints. * Improving customer delivery performance. * Elimination of accidents and near misses. * Reducing customer complaints. * Improving customer delivery performance. * Introducing new products. * Improving staff productivity. * Removing costs to meet the budget. * Dealing with absence and poor morale. * Improving staff retention. This book provides them with guidance on how to address issues in these areas in a way that enables improvements to be realized quickly but not at the expense of a long-term goal of a sustainable Continuous Improvement culture. In addition, this book presents the implementation of CI as a cyclical journey with no endpoint. The stages are ordered in a sequence that enables the reader to get started in their area of the company and build up the elements without the need for an overall organizational strategy at the beginning. Continuous Improvement is a vast subject with many takes on principles, approaches, and tools. This book is about how all the fundamentals of these areas fit together and, as such, covers only some of them. However, within the bibliography, I have signposted the books that have guided me during my career and which go into the principles, approaches, and tools further.

Always Making Progress - The Fundamentals of Continuous Improvement for the Process Industry (Hardcover): Ian Madden Always Making Progress - The Fundamentals of Continuous Improvement for the Process Industry (Hardcover)
Ian Madden
R3,272 Discovery Miles 32 720 Ships in 9 - 15 working days

This book guides process-industry professionals from the implementation of the basic foundations of Continuous Improvement (CI) through to an organization where CI is a "way of life" and a defining feature of the culture of the organization. The readers of this book are seeking solutions to such pressing issues as: * Eliminating accidents and near misses. * Reducing customer complaints. * Improving customer delivery performance. * Elimination of accidents and near misses. * Reducing customer complaints. * Improving customer delivery performance. * Introducing new products. * Improving staff productivity. * Removing costs to meet the budget. * Dealing with absence and poor morale. * Improving staff retention. This book provides them with guidance on how to address issues in these areas in a way that enables improvements to be realized quickly but not at the expense of a long-term goal of a sustainable Continuous Improvement culture. In addition, this book presents the implementation of CI as a cyclical journey with no endpoint. The stages are ordered in a sequence that enables the reader to get started in their area of the company and build up the elements without the need for an overall organizational strategy at the beginning. Continuous Improvement is a vast subject with many takes on principles, approaches, and tools. This book is about how all the fundamentals of these areas fit together and, as such, covers only some of them. However, within the bibliography, I have signposted the books that have guided me during my career and which go into the principles, approaches, and tools further.

Systems Design - Building Systems that Drive Ideal Behavior (Hardcover): April A. Bosworth, Brent R. Allen Systems Design - Building Systems that Drive Ideal Behavior (Hardcover)
April A. Bosworth, Brent R. Allen; Contributions by Jen Payne
R1,241 Discovery Miles 12 410 Ships in 9 - 15 working days

The learning objectives of this book are to: Show how individual objectives drive towards the organizational objectives Answer the question, "How do I influence leadership and get everyone on board"? Build on the principles of enterprise excellence Understand the relationship between behaviors, systems, principles, and how they drive to results Learn how KBIs drive KPIs and how this leads to excellent results.

Implementing Hoshin Kanri - How to Manage Strategy Through Policy Deployment and Continuous Improvement (Paperback): Anders... Implementing Hoshin Kanri - How to Manage Strategy Through Policy Deployment and Continuous Improvement (Paperback)
Anders Melander, David Andersson, Fredrik Elgh, Fredrik Fjellstedt, Malin Loefving
R1,012 Discovery Miles 10 120 Ships in 9 - 15 working days

This book focuses on the implementation of Hoshin Kanri. It is a response to most books on strategic planning that tend to downplay the implementation and only describe the fully implemented planning process. The power of this book originates from a project in which a team of five professionals over a period of three years implemented Hoshin Kanri in 14 companies; results were drawn from 130 workshops with leadership teams. The project team subsequently ran several accelerators inside large and small companies as well as public institutions. All these experiences together form the implementation focus of the book. Moreover, the organization of the book mirrors the message of its scientific thinking, which is also the basic principle of Hoshin Kanri: Chapter 1 focuses on the basic analysis-Is Hoshin Kanri something for your organization? Chapter 2 addresses the ambition-What is the vision for strategy work in your organization? Chapter 3 presents the conditions needed for effective strategic work. Chapter 4 discusses the choice of implementation strategy and your role as the change agent. Chapter 5 describes how Hoshin Kanri works when implemented. Chapter 6 addresses coaching/mentoring and the Kata philosophy. Chapter 7 presents important analytical tools. Appendix 1 describes the journey made by a medium-sized construction company. Essentially, this book describes in a concrete and structured way how you-the change agent-can use Hoshin Kanri in your organization to tackle large and complex challenges.

Stuck - How to WIN at Work by Understanding LOSS (Paperback): Victoria Grady, Patrick McCreesh Stuck - How to WIN at Work by Understanding LOSS (Paperback)
Victoria Grady, Patrick McCreesh
R918 Discovery Miles 9 180 Ships in 9 - 15 working days

Our work life is changing. Every day new companies, technologies, and ideas emerge that impact how, where, and most importantly, why we work. Despite this exciting evolution, people remain the heart of change. People are tricky. People don't seem to evolve as fast as global trends. People get Stuck. Teams have people moving at different speeds with different levels of adoption in our evolving workplace. Some evolve and some don't. Teams get Stuck. Leaders, managers, and teammates struggle with this resistance and get frustrated. Frustrated people impact the performance of every organization. Organizations get Stuck. Why? The answer is deeply human and biological, rooted in the way our brain interacts with everything in the world, even work. When people feel they are losing something, they react by getting Stuck. Stuck connects over 20 years of research on our brain's reaction to the evolving workplace with real stories of people journeying through the challenge of being Stuck. The organizations, leaders, and managers who understand these concepts will evolve with the future. Those organizations will understand LOSS as a tool to achieve business WINs. This book addresses a critical concept that closes a gap in other popular business publications. Many books tell leaders and managers the process of how to change their organizations. However, many of these books lack a key mechanism for understanding human interactions. The mechanism is a biological function developed through evolution called attachment - the human need to connect to different tangible and intangible objects for support. Attachment is the reason that people connect with leaders and corporate culture, but also what creates a deep sense of loss during even the smallest changes. Stuck offers a complete understanding of attachment and how it impacts individuals, relationships, and organizations. The root of the challenge is the human need to connect to different tangible and intangible objects for support. The basis of the need for support is grounded in our need for attachment. Those who learn to understand loss through attachment behavior and the attachments of others will succeed. In addition, this book provides original data-based evidence from assessments conducted with nearly 20,000 respondents and original stories from the application of attachment concepts in more than 150 organizations across all sectors around the globe. It shines a light on attachment and use it as a lens to better understand our workplace. Stuck is not an academic study. It is a practical guide for leading the brain through change. For the first time, the authors tell stories that demonstrate their research and offer a roadmap for how to leverage attachment research to drive business success. Stuck provides not only the deep lessons from the authors' research, but clear steps for readers to use the lessons of attachment in their own work. In this way, the book serves as a guide to those leaders, managers, and employees who are ready to be unStuck.

IoT and AI Technologies for Sustainable Living - A Practical Handbook (Hardcover): Abid Hussain, Garima Tyagi, Sheng-Lung Peng IoT and AI Technologies for Sustainable Living - A Practical Handbook (Hardcover)
Abid Hussain, Garima Tyagi, Sheng-Lung Peng
R2,997 Discovery Miles 29 970 Ships in 9 - 15 working days

Unique selling point: * Brings together insights on various fields, and how IoT and AI combined can help bring about sustainable living Core audience: * Researchers and academics - worldwide applicability Place in the market: * Gives a more comprehensive overview of the potential applications of IoT and AI for sustainability than other books on the market

Fit for the Leadership Challenge - The 17 Keys Leaders Need to Win Big in High-Risk Environments (Paperback): Casey J. Bedgood Fit for the Leadership Challenge - The 17 Keys Leaders Need to Win Big in High-Risk Environments (Paperback)
Casey J. Bedgood
R867 Discovery Miles 8 670 Ships in 9 - 15 working days

The key to effective leadership is being fit for the challenge. Leadership is a perpetual boxing match in many respects in which preparation, stamina and skill are required. Only the strongest survive. Every decision and tollgate along the career journey is laden with risk. Those leaders who harness risk to their advantage will land the knockout punch in every fight. The only question is how many leaders will be fit enough for the challenge? The purpose of this book is to provide insight on how risk impacts every aspect of leadership, including the mundane, routine and nonglamorous aspects of leadership. This is important because often the small things can easily turn into big disruptors. Moreover, the end goal is to equip leaders with a journey map and quick guide to win in high-risk environments. Change is the new normal and only constant in today's world. As change increases, so will risk and its subsequent impacts on humanity. This includes leaders, organizations and customers. No one is exempt. In this book, readers learn how to: Determine which career battles to fight and which ones to avoid Prepare to fight the unavoidable challenges along the career journey Leverage risk to choose the right leaders for the team Leverage risk to invest time wisely and avoid wasting it Leverage risk to predict, identify and resolve leadership burnout Risk assess leadership credentials so only those that produce a return are added to the portfolio Risk assess performance outcomes so the path ahead is smooth sailing instead of a rough ride Leverage risk so high performance is a reality instead of a pipe dream Leverage risk to find the right leadership sponsor

Lean Leadership BASICS - How to Develop and Empower Leaders to Sustain Continuous Improvement (Paperback): Michael Meyers,... Lean Leadership BASICS - How to Develop and Empower Leaders to Sustain Continuous Improvement (Paperback)
Michael Meyers, Charles Protzman, Dan Protzman, Davide Barbon, William Keen, …
R1,142 Discovery Miles 11 420 Ships in 9 - 15 working days

Focuses on leader standard work and standard work Demonstrates the use of Lean tools including visual controls, Gemba walks, kanban, 5S and more Discusses why a Lean philosophy is so important in conjunction with using Lean tools Outlines the need for whiteboards vs. computers Includes real-life implementaitons and results

The Millennium Clock Tower (Board book, 2nd Revised edition): Maggy Lennert The Millennium Clock Tower (Board book, 2nd Revised edition)
Maggy Lennert
R121 Discovery Miles 1 210 Ships in 12 - 17 working days

The Millennium Clock first chimed on 1 January 2000 and crowds still gather round it in the National Museum of Scotland. The finished clock tower echoes the form of a medieval cathedral, standing just over ten metres high. It marks the passing of time but is also a summary of the best and worst of the twentieth century. The animated construction comprises four sections: The Crypt, The Nave, The Belfry and The Spire. Each has its own stories to tell and secrets to reveal. This edition is in a new format and has 12 superb replacement photographs which give close-ups of some of the clock's intricate details. The clock tower is a collaboration between E Bersudsky, A Sandstrom, T Stead and J Tubbecke.

Steel Toes and Stilettos - A True Story of Women Manufacturing Leaders and Lean Transformation Success (Paperback): Shannon... Steel Toes and Stilettos - A True Story of Women Manufacturing Leaders and Lean Transformation Success (Paperback)
Shannon Karels, Kathy Miller
R1,031 Discovery Miles 10 310 Ships in 9 - 15 working days

The authors joined forces professionally when Kathy hired Shannon to be a member of her leadership team. This book describes the transformation they led to convert operations from traditional manufacturing to a lean enterprise. Kathy (executive leader responsible for profitability) and Shannon (transformation leader) share the finer points of a comprehensive change process, the challenges and triumphs, and the real emotion involved during their quest for success. Each describes the professional journey from their unique perspective and the highlights of an endearing friendship that was formed along the way. This story will inspire female leaders in any organization, showcasing an example of high-performing women thriving in an intense and fast-paced world. Kathy and Shannon are role models for those juggling intense, fulfilling careers, alongside life's complexities such as dual-career marriages and raising children. Their story provides a powerful case study of women supporting each other in the workplace to drive positive culture and significantly improved business results by leading with authenticity and inclusivity.

Bringing a Medical Device to the Market - A Scientist's Perspective (Hardcover): Gennadi Saiko Bringing a Medical Device to the Market - A Scientist's Perspective (Hardcover)
Gennadi Saiko
R2,331 Discovery Miles 23 310 Ships in 9 - 15 working days

Is specifically for MedTech entrepreneurs Covers all major steps in the development of a new medical device and bringing it to the market Analyzes product roadmap, common pitfalls, and factors, which can increase chances for success Discusses in each chapter a particular aspect of the MedDev startup roadmap: regulatory, fundraising, business model, IP protection Is primarily based on the US market but is also illustrated with examples from Europe and Canada

Leading the Digital Workforce (Hardcover): Jeffrey W. Brown Leading the Digital Workforce (Hardcover)
Jeffrey W. Brown
R3,024 Discovery Miles 30 240 Ships in 12 - 17 working days

There are very few books that focus on the unique challenges of technology leadership that are written by a technology leader. This book examines leadership challenges that technologists face and provides simple strategies and practical tools for increasing personal leadership skills. The book provides a path to move from being an average leader to being a great leader.

Luxury Fashion Brand Management - Unifying Fashion with Sustainability (Hardcover): Olga Mitterfellner Luxury Fashion Brand Management - Unifying Fashion with Sustainability (Hardcover)
Olga Mitterfellner
R4,362 Discovery Miles 43 620 Ships in 12 - 17 working days

• Provides a comprehensive overview of luxury brand management from a sustainability perspective, using cases and examples to demonstrate how sustainability practices can be embedded into the product and applied to existing luxury brands. • Each chapter includes real life case studies from both well-known international brands and boutique luxury start-ups. • Designed as a core or recommended text for advanced undergraduate and postgraduate Luxury Fashion Management and Luxury Brand Management courses.

The Kind Leader - A Practical Guide to Eliminating Fear, Creating Trust, and Leading with Kindness (Paperback): Karyn Ross The Kind Leader - A Practical Guide to Eliminating Fear, Creating Trust, and Leading with Kindness (Paperback)
Karyn Ross
R953 Discovery Miles 9 530 Ships in 9 - 15 working days

Kindness and leadership aren't often synonymous. Ask someone to describe "good leadership" to you and you will hear many adjectives used: authentic, bold, challenging, charismatic, decisive, empowering, fearless, goal-oriented, humble, inspiring, original, passionate, role-model, strategic and transparent, to name of a few. And though there are many more that come to mind, kindness isn't one of them. And here's the problem with that. Leaders lead. And the way a leader leads - how they do what they do - influences those they lead. From the president of the country, to the president of a company, from middle managers, right down to front-line supervisors, what a leader models - how they think, speak and act - influences the people they lead. Leaders who think, speak and act unkindly give legitimacy and permission to those they lead to think, speak, and act in exactly the same unkind ways. Today, in a world where a leaders' words and actions travel quickly through social media channels such as Twitter, their influence - unkind or kind - is amplified through repeated views and sharing. In an increasingly fragmented, polarized and divided world, we need leaders who will bring people together not divide them. Leaders who value and model cooperation and collaboration over competition. And who model ways to think kindly, speak kindly and act kindly. We need kindness to become synonymous with good leadership. So that when someone is asked to describe the traits of a good leader, kindness will be the first word that comes to mind. Essentially, the purpose of this book is to teach leaders how to lead with kindness so they can influence the people they lead to create kinder workplaces, organizations and the world. Each chapter contains a mixture of theory, case studies and reflections from leaders and the people they influence. As well, the book follows the fictional stories of Kay'La Janson and Kevin Landrell, as they become leaders in a failing organization that is ultimately turned around through kind leadership. Between chapters there are a series of practical exercises based on concepts presented in the previous chapter with space to record outcomes and reflections on the practice process. This book gives you a deep theoretical understanding of the importance of leading with kindness and also provides practical exercises for you to use to turn theory into practice. Because "change means doing things differently," and because we only really "learn by doing" to create kinder organizations, kinder communities and a kinder world, leaders must be able to begin practicing kindness right away. By the time you finish the book, you will feel confident in your ability to lead with kindness and also to address organizational problems at work, at home and in the community, with kindness.

Meaningful Partnership at Work - How The Workplace Covenant Ensures Mutual Accountability and Success between Leaders and Teams... Meaningful Partnership at Work - How The Workplace Covenant Ensures Mutual Accountability and Success between Leaders and Teams (Paperback)
Seth Silver, Timothy Franz
R840 Discovery Miles 8 400 Ships in 9 - 15 working days

Why are some work partnerships exceptional while most are not? How can we establish and sustain an enhanced level of cohesion, connection, and collaboration in the most important work relationship, the one between a manager and team? What could remedy the high levels of isolation and anxiety so many feel at work these days? Silver and Franz explore the concept of 'meaningful partnership' in the workplace. They present meaningful partnership as a mindset where both leaders and their teams are fully committed to ensuring the support and success of the other. Then, they describe a model called ERTAP, which stands for Empathy, Respect, Trust, Alignment, and Partnership, which is the foundation for meaningful partnership. Finally, they detail a practical yet transformative relationship-building process referred to as the Workplace Covenant. This enables leaders and teams to create mutual commitments with obligatory weight that help them to feel accountable for the success of the relationship and each other. The book includes real client stories that illustrate the dimensions of partnership and the Workplace Covenant process. Silver and Franz also outline other work relationships that can benefit from meaningful partnership, pitfalls to avoid, relevant research, and insights derived from years of consulting experience. This book is a must-read for leaders interested in a better working relationship with their team; for teams who have critical work partnerships with other teams; for individuals who work closely with other individuals and need an exceptional 1:1 partnership; and finally for third-party experts in HR or continuous improvement who are seeking a new powerful way to help clients feel supported and be more successful.

The Power of Organizational Knowledge - 11 Keys that Help Leaders Leverage Accurate Insight, Data, and Metrics (Paperback):... The Power of Organizational Knowledge - 11 Keys that Help Leaders Leverage Accurate Insight, Data, and Metrics (Paperback)
Casey J. Bedgood
R885 Discovery Miles 8 850 Ships in 9 - 15 working days

Is knowledge powerful? Do leaders and those aspiring really understand the importance and power of organizational knowledge? Can knowing accelerate one's career journey, while not knowing disrupt success? Will leaders and organizations achieve their full potential and mission without leveraging organizational knowledge? This book is for leaders, aspiring leaders, professionals, students, performance improvement practitioners, and strategists regardless of industry. It provides a quick, clear, and concise guide for readers to understand organizational knowledge, create knowledge transfer plans, and leverage knowledge to lead from the front. Without knowledge, leaders and their organizations will eventually operationally perish. In this book, leaders will learn the power of the following: * Strategic knowledge * Knowledge related to organizational governance and structure * Creating knowledge plans and capturing and sharing knowledge * Leveraging organizational knowledge in integrating organizations and building teams * Knowledge in leadership decision making

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