Adoption and use of a contract scorecard demonstrates a maturing ability to manage commercial outsourcing arrangements. The process of designing the scorecard helps you nail down the key outcomes and avoid lack of focus, inconsistent objectives, hidden costs, indifferent service and deteriorating relationships with your contract partners. Sara Cullen's The Contract Scorecard will help you design and drive successful contracts. It offers a systematic guide based on practical advice and examples; one that explains the Contract Scorecard concept and demonstrates crucial implementation activities such as: c The development of performance measures that work c Sound Service Level Agreements that make obligations clear c A Governance Charter that ensures both parties will adopt successful management techniques An upfront investment in your contracts, from a commercial rather than legal perspective is probably the single most influential activity you can undertake; one that will ensure your outsourcing relationships have clear business goals as the focus of the deal. Reading a copy of Sara Cullen's The Contract Scorecard should be the first step in that investment.

This book examines the current and controversial topic of the sulphur cap in maritime supply chains, a new regulation set to be enforced in 2020. The author presents extensive research on three northern countries - Finland, Sweden and Estonia - and the effects they felt when these regulations were rolled out in 2015. These regional case studies are presented alongside extensive private sector data, annual reports and interviews to assess and forecast how the maritime supply chain will cope with rising costs and alternative approaches to environmental regulations. This book includes advanced regression analyses alongside interactive simulation models for the reader to evaluate new supply chain strategies and study the effects of these regulations.

This book belongs to the Port Economics and Global Supply Chain Management strand of the Palgrave Studies in Maritime Economics book series, commissioned by Hercules Haralambides. This book discusses the main drivers that affect the introduction and growth of short sea shipping services. It describes and analyses the main operational concepts of short sea shipping and introduces relevant administrative and strategic approaches that enable its sustainable execution. Short Sea Shipping (SSS) comprises freight and passenger mobility by waterborne transport at a limited range, without crossing an ocean. Being a direct competitor to land-based transport modes, it uses ports and inland waterways to complement traditional transportation systems, increase capacity, improve flexibility, and contribute towards the goal of sustainable mobility. The reader will be introduced to various aspects of short sea shipping including benefits and shortfalls, relevant regulations and policies, and the applicability of short sea services within a given case or scenario.

Retailers are being advised to review their supply chains in a bid to accelerate their speed to market. Fashion Logistics assesses the growth and changes in the industry as well as the drivers of change in the market. Supply chain networks and operations play an integral role in distributing product across the retail industry and significant changes within those networks have altered the way in which they function. Manufacturers therefore need to rethink their supply chains to make them resilient to shock, agile enough to respond quickly to sudden change, flexible enough to customize products and efficient enough to protect margins. Fashion Logistics assesses these forces and changes and how manufacturers should adapt their working practices accordingly. This second edition of Fashion Logistics includes revised CSR and reshoring sections, updated case studies and new content on how manufacturers can adapt their working practices and the further demise of the department store sector.

This book is a comprehensive introduction to supply chain financing as a business model that enables companies to reduce costs, improve their working capital and manage risks more tightly. Supply chain financing is using the supply chain to fund the organization and using the organization to fund the supply chain. Supply chain financing is of growing importance, the book explains what supply chain funding is and its different components as well as its impact and potential not only on companies using it, but more globally. The content moves from the basics of supply chain management to how to structure a global supply chain finance program in today's marketplace, the emergence of fintech providers, and alternative methods of payment, while also offering a view of the future that incorporates new platforms and analytical tools to optimize efficiencies in an organization and increase working capital flows.Supply Chain Financing is based on the authors' research and teaching at two leading US business schools. This book is useful for supply chain or finance professionals, decision makers in corporate disciplines, as well as students and professors in business fields.

The idea of a supply chain is one of the most important concepts to emerge in management research and practice in recent years. In simple terms, a supply chain might be defined as a sequence of organizations-such as suppliers, wholesalers, retailers, distributors, and transport and storage facilities-that participate in the production of a particular product or service. Supply chain management (SCM) recognizes that businesses and other organizations cannot function successfully in isolation and is concerned with the direction and regulation of materials, information, and finances as they process along such a chain. The burgeoning academic and professional interest in SCM can be traced to a variety of causes including the pressures on organizations to outsource non-core activities; globalization; a growing appreciation of the dynamics of 'lean supply' Japanese sourcing practices; the growth of the use of IT for collaborative logistics planning; and, more recently, the frenzy around 'B2B' e-commerce. This has led to an unprecedented growth of practitioner-orientated publications and a similar development in academic activity. The sheer scale of the growth in SCM research output makes this collection especially timely and welcome. Furthermore, ideas at the heart of SCM have also become the concern of much academic work that goes on under labels other than business and management, and the collection will include insights and research from these different disciplinary perspectives. Edited by a leading SCM researcher at the University of Oxford's Said Business School, this collection brings together carefully selected key historical papers along with cutting-edge research. The organization of the four volumes-on operational integration, relational and functional integration, explanatory frameworks, and the ethics, environment and social impacts of SCM-emphasizes the important key themes and interconnections in the field. Together with the editor's newly written introductory essays, this organization will enable users to make sense of the wide range of approaches, theories, and concepts that have informed SCM thinking and practice to date. It is an essential collection destined to be valued as a vital research resource by all scholars and students of the subject.

Mastering the Supply Chain is an introduction to supply chain management. The book integrates theory with practice and aims to create a cross-functional mindset in students and practitioners. It provides a wide overview of relevant supply chain concepts and sets out the challenges that need to be overcome in order to find practical ways of implementing these in a real company situation. Readers are continuously asked to actively reflect on the choices they make, thus experiencing first-hand the many challenges that good and effective supply chain management presents. Mastering the Supply Chain presents a different way of learning that puts the reader at the heart of a life-like situation, so that they experience the impact of every decision they make, not just in their own 'silo' but across the business. In this way, they will learn that many supply chain concepts are relatively simple to understand, but not so easy to apply in reality. Chapter 6 helps students to pull everything they've learned together and see how the concepts play out in the real world by guiding them through an interactive demonstration of the online business simulation game The Fresh Connection (free access is included with the book). This is a key text for students on supply chain management BScs and MScs as well as background reading for students playing the full version of The Fresh Connection Business Simulation game.

This book describes energy management outsourcing as a way of addressing the current energy challenges facing all organizations, namely high and volatile energy prices, the need to mitigate climate change and potential supply constraints as oil production peaks. These problems are likely to intensify in the coming years, yet most organizations have reduced in-house capability to address them, thus outsourcing is increasingly seen as an essential part of any strategy to reduce energy use and carbon emissions. The author describes the basic processes of energy management and how to outsource them in a strategic way to achieve maximum results. The process is based on a new model of energy management looking at total costs, which is presented in the book. The book offers a comprehensive guide to outsourcing energy management, discussing the risks and benefits and taking managers through the process of deciding whether to outsource or not, and finding and assessing an outsourcing partner. Managers looking to reduce energy consumption and carbon emissions through the use of external service providers will find Outsourcing Energy Management an ideal 'how to do it' guide.

Supply chain management (SCM) disciplines have produced a flood of new concepts, methods, and tools; if applied wisely, they will improve results. A resource that weeds out and consolidates this new information will lower the business risk of implementing change. Interpreting models and viewpoints from many fields into a supply chain context, Handbook of Supply Chain Management, Second Edition recommends a plan for acting on these insights, reducing confusion and making the work of supply chain managers both faster and more on target with the needs of their companies. This volume introduces or emphasizes the supply chain management topics that have grown in visibility or prominence since the publication of the first edition. These include: drivers of supply chain change; project management approaches for executing supply chain change; globalization and supply chains; the importance of spheres (businesses within a business) in designing supply chains; the contribution of backbone/enabling processes within an organization; and the "lean" and six sigma movements and their implications for SCM. Divided into four parts, this volume begins by providing an overview that traces the evolution of concepts that define SCM. It then establishes the role of SCM in improving operations and the ability of businesses to compete. Section II confronts management with "The Supply Chain Challenge," made up of five tasks that enable management to find solutions to problems and generate ideas for implementing a supply chain improvement project. Section III describes how to perform critical supply chain improvement tasks, including activities that create a plan as well as tasks needed to implement the plan. The book concludes with chapters devoted to case studies; each adds reality to theoretical frameworks. They illustrate successful and not-so-successful endeavors across the supply chain spectrum.

Logistics: Principles & Practice is a general introduction to the subject. This specialized field is fast moving a " fulfilling orders on time is of crucial importance in the modern age of internet economy and just-in-time production.

Besides dealing with the logistics of purchasing, production and distribution, the book also examines common ground with marketing, quality and production design. This integrated approach ensures that important topics such as e-business, CRM, process design, E-procurement, enterprise resource planning and E-logistics are given prominent coverage.

This textbook can be used as core reading for all students of logistics and operations management.

This book discusses and conceptualizes practices on real-time strategy, focusing on the interplay between strategy and business intelligence. Combining strategic practices and business intelligence systems, the authors demonstrate how managerial practices can be developed in the age of digitization. Also developing the concept of strategic agility, the book provides perspectives from a range of disciplines including strategic practices and decision making, customer relationship management, human resource management, competitive intelligence, supplier network management and business intelligence systems. Presenting managerial frameworks and guidelines, Real-time Strategy and Business Intelligence explores how to improve utilization of business intelligence systems in real-time decision making. Providing practical and future-oriented insights backed by examples and best practices, the authors present a clearly conceptualized theoretical framework.

The challenges facing large pharmaceutical companies are stark: sales are slowing, and research and development costs are rising. There is an overwhelming need to reduce development costs by as much as 30-40%, while at the same time significantly shortening development cycle times. Pharmaceutical spend on outsourcing faces double-digit growth for the next three to five years and yet, if outsourcing is to meet these challenges, new models of collaborative and cooperative working are needed now. Outsourcing Clinical Development offers a guide to these new models and to future clinical outsourcing strategy. There is advice on the basis for an outsourcing strategy and guidance on how to work most productively with CROs (contract research organisations); geographical issues, including working in low-cost environments, are also covered. There is a detailed guide to selecting candidates, and managing the proposal, negotiation and contract process successfully; as well as reviewing outsourcing performance and developing fruitful long-term strategic relationships. The pharmaceutical outsourcing process is as complex and as influential as the clinical trials it supports. Outsourcing Clinical Development, with a powerful mix of perceptive insight from leading lights in the industry, advice on long-term strategic direction and tools for immediate help is a must-have read for pharmaceutical companies and their CRO partners.

This book introduces blockchain technology applications in supply chains. Blockchain is a relatively new tool, nevertheless, there have been considerable advances over the last five years, and blockchain is now poised to revolutionize the conventional supply chains with the offering of accountability and quality to the wider complex supply networks. Based on literature reviews and original research, this book serves as an essential introduction to blockchain and its applications in supply chain. The unique features of the book are empirical studies to demonstrate the application of blockchain technology in food, healthcare, manufacturing, transportation and retail sectors. Each chapter includes research framework and open research questions. Simple narration of concept and detailed insights from primary research information. Use case narrative will provoke the readers to demystify the myths in application of concepts in the supply chain . Overall, the book demystifies blockchain technology, reviews evolution and outlines its future applications by blending contents to meet the expectations of both academic and practice community.

The business case for sustainability and the global imperative to act are now clear, but organizations still struggle with procurement and supply chains as some of the most difficult factors to improve. Sustainable Procurement explains how procurement professionals can expand on existing tools and approaches to make sustainability a reality. It begins by exploring the current landscape and the need for new approaches before moving onto a step-by-step process for sustainable procurement and supply chain CSR, from reviewing goods and services bought to supply chain mapping and implementing new supplier requirements. Guidance is offered on factors such as specification, use of labour and processes, and how to drive improvements further up the supply chain where there is no direct contractual relationship. Written by leading procurement expert and best-selling author, Jonathan O'Brien, this practical guide outlines how to carry out a sustainability audit to define objectives and develop a new strategy. It also explains how to monitor results, the governance required to ensure success and how to be ready for changes in the future. Drive positive change with this roadmap to sustainable procurement and responsible supply chains.

Supply Chain Architecture: A Blueprint for Networking the Flow of Material, Information, and Cash applies five crucial business principles to solve network problems for geographically separated workers who must team together to deliver products and services.These five principles--Velocity, Variability, Vocalize, Visualize, and Value--simplify the design and operation of complex, real-world supply chain networks for broad use throughout the manufacturing and service sectors. Written by an accomplished practitioner in common sense language, this "how to" book provides a complete blueprint for transforming marginal business relationships into exceptionally competitive networks. The author clearly explains how a supply chain network's competitiveness is defined by the integration of network design, the product Bill of Materials, and the network operations, not by a particular technology solution. This volume inspires you to see beyond the confines of your organization to unlock the competitive energy of end-to-end supply chain networks.; It offers complete coverage of important topics that have previously received little attention, including the implementation of global performance meas

The series of Interdisciplinary Conferences on Production, Logistics and Traffic (ICPLT) address the research community as well as practitioners in these fields with special attention to links and interfaces between the three disciplines. The fourth ICPLT in particular deals with technology from intralogistics to automated trucking driving as well as the societal aspects of commercial transport. To contribute to a high-level and beneficial exchange between authorities in politics and municipalities with researchers and practitioners in production and logistics management the ICPLT has asked for contributions from the three disciplines to better understand innovative technologies, best practises and latest results. These contributions have been evaluated and selected based on a double-blind review process to become part of this book. It comprises 21 contributions examining trends and challenges for commercial transport as the essential link for production, logistics and society. Therefore, innovative technologies and strategies are presented and discussed to better understand the interdependencies, conflicts of interest and to develop feasible solutions. Topics * Simulation & Optimization in Production and Logistics * Freight Transport Demand Modelling * Intralogistics & Logistics Facilities * Policy & Human Factors * Production & Maintenance * Supply Chain Management * Sustainable Logistics & Energy Target Groups * Representatives of public authorities, municipalities & politics * Actors of sectoral, transport & spatial planning * Actors of production & logistics * Researchers in the disciplines production, logistics, transport & spatial planning

This book addresses the increased fragmentation and internationalization of production. It explores how concurrent business transformations in manufacturing and marketing impact global and developing economies, and how supply chain initiatives and information sharing impact overall organizational performance. It further connects marketing and advertising as an important link between organizations and its partners; education as a bridge between developing and developed world economies; and growth as a long-term objective of increasing integration at the regional and global level. Through a series of case studies, scholars across the US and France contribute chapters on the manufacturing, marketing, and internationalization of luxury fashion brands, music advertising, the growth of Amazon, and the business landscapes in India, China, Africa, and North Korea. The book provides academic libraries, international business scholars, graduate students, and policy makers with insights and opportunities that enable firms to achieve a competitive advantage in the marketplace.

This book analyses the development of strategic supply chain modelling and its role in optimising decision-making in business, in relation to advances in technology and increased demand due to globalisation. The authors examine existing supply chain models in order to create a conceptual framework for a new diagnostic tool, offering a useful, realistic and meaningful contribution to the field, both theoretically and practically. Using the real-life context of a major international automobile manufacturer, this study satisfies the demand from industry for guidance in the complex world of strategic supply chain modeling in the growing logistics business sector. Readers of Strategic Supply Chain Management will find this work instructive and informative, and it will be of particular interest to students, researchers and policy-makers in the supply chain management industry.

Artificial Intelligence and other Intelligent Systems heavily contribute to evolution and growth in the field of Operations Management. Intelligent Systems in Operations: Models, Methods, and Applications introduces current and original research in intelligent systems and methodologies. This book intends to provide knowledge and insights on present and future AI applications in OM from current research-oriented thinking on AI-based systems in the benefit of OM tools and decisions in terms of theoretical and empirical models, methods and their comparisons, and actual and proposed applications. A must have for industry professionals seeking examples of AI applications in OM, researchers looking for material that can be extended into further research, and graduate students in the field.

This book provides a picture of food traceability for all aspects of the food system, recognizing the unique differences, challenges, and "states of the industry" in different types of food products, as well as the different pressures and opportunities at different points in the supply chain and the research that has already been done. It also provides some historical context, along with the types of solutions available to the food industry, and the benefits associated with better recordkeeping that go beyond the public good and impact the bottom line. Whenever a food related outbreak occurs, traceability is called into question. When lives are at stake, it is critical that the root of the problem is quickly identified to prevent further illness. Once the problem is found, it's just as important to contain it quickly. Too often, recalls expand because implicated product is not readily accounted for. Mention of traceability stirs fear for many in the food industry for several reasons: within a company, it's not clear if responsibility for traceability lies with food safety professionals involved in recalls, supply chain professionals who understand product movement, IT professionals who build and maintain the recordkeeping systems, or regulatory professionals who need to respond to government requests for information. There is also a sense that traceability is someone else's problem. Few firms admit that they are the weak link and instead tout how quickly they can perform mock recalls. But traceability is about more than just recalls. It is about the connectivity of the supply chain as a product and its constituents travel from the farm to the consumer. Because it is a systems issue, there is a sense that the investment by a single firm will be meaningless if supply chain partners don't have comparable abilities. This book will address both these surrounding issues and solutions.

Law for Purchasing and Supply divides this complex area of the law into five logical parts: chapters introduce a topic area, explain the relevant law and give examples of how the law is applied in practice. This step-by-step approach enables the authors to maintain a comprehensive coverage of the subject, while ensuring it remains accessible. Law for Purchasing and Supply, 3rd edition, has been fully updated to take account of new legislation and case law, including the introduction of the Competition Act 1998 and recent judicial decisions which, together with incoming European legislation, affect basic rights under the Sale of Goods. The relationship between civil and criminal law in this area is examined and the implications of future developments are discussed.

The control and organisation of the flow of goods in the supply chain is of vital importance to industry and commerce, including manufacturing industrial enterprises, where the timely and efficient delivery of their output at an economic cost is of great concern. This book considers the out-bound supply chain and the associated out-bound logistics ie the flow of goods from the point of production or manufacture to the point of consumption. In doing so, it has to cover a range of management topics and techniques, including measures of performance, order management and forecasting, stock management and management of the supply chain. Written in clear and jargon-free language, this book, whilst intended primarily students of engineering and manufacturing, at 3rd year undergraduate and postgraduate level, would also be of interest to logistics and operations management students. Typical examination questions are included.

How is it possible to sell a kitchen at 30 per cent below market price? Why are hot dogs cheaper in IKEA than in the supermarket? How can IKEA sell the Lack table at half the price it was when it was launched 35 years ago and how can it be achieved with a substantial profit? Strategic Sourcing and Category Management examines how IKEA - and other cost leading companies - use category management to create advantages with direct and indirect sourcing. With 25 years' experience from IKEA, where he had the responsibility to develop and execute the company's purchasing strategy, author Magnus Carlsson shares his insights on important topics: when category management is profitable and why; how teams repeatedly create value and results; what the main approaches are in different categories; how a company implements category management; the difference between success and failure.

In this new edition of Strategic Sourcing and Category Management, Magnus Carlsson has added new themes including examples and references from companies such as Maersk, Carlsberg, P&G and Aldi, illustrating the application of cost leadership that spans far beyond IKEA. Even in IKEA, the cost leadership lessons are not limited to home furnishings as the company is sourcing categories such as food, components, materials, transports and indirect materials, with a total purchasing spend of approx. ?7 billion. However, maybe even more importantly, the book illustrates how teams create value by thinking differently and asking the right questions, allowing an understanding that goes beyond mere tools and processes.